ABS/BRAKE LIGHTS CAME ON. WE TOOK THE CAR TO A REPUTABLE DEALER FOR REPAIRS. FIRST, WE WERE TOLD THAT THE REAR SPEED SENSOR WAS DEFECTIVE. THE LIGHTS CAME BACK ON 3 MONTHS LATER. THEN, WE WERE TOLD THAT THE MAIN RELAY WAS OPEN AND IT NEED RESETTING. THE LIGHTS CAME ON AGAIN. WE TOOK IT BACK AND WAS TOLD THE SAME THING AGAIN( MAIN RELAY WAS OPEN). THE LIGHTS CAME BACK ON AGAIN. THIS LAST TIME WE TOOK IT IN WE WERE TOLD THAT IT NEEDS A ANTILOCK CONTROLLER MODULE, WHICH COST AT THE MINIMUN OF $600.00.*AK
1998 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
DURING A DRIVE OIL PRESSURE DROPPED. I STOPPED, TO CHECK THE OIL WHICH WAS FINE. 2 DAYS LATER I COMPLETELY LOST OIL PRESSURE AFTER HAVING CHNGED MY OIL RECENTLY. I OWNED THE VEHICLE LESS THAN 2 MONTHS AND HAD TO HAVE THE OIL PUMP AND SCREEN REPLACED. AFTER READING THE WEB I REALIZED THIS IS A DODGE DEFECT THAT THEY HAVE KNOW ABOUT. *AK
MY 1998 DODGE DURANGO 4X4 IS IN NEED OF REPLACEMENT OF THE FOLLOWING FRONT END PARTS: DRIVER'S SIDE UPPER AND LOWER BALL JOINTS, AND OUTER TIE ROD, PASSENGER SIDE UPPER AND LOWER BALLJOINTS, AND INNER TIE ROD. THE SUV IS VERY DIFFICULT TO HANDLE BECAUSE OF THIS AND I FEEL EXTREMELY DANGEROUS PUTTING MY LIFE IN JEOPARDY ON SEVERAL OCCASIONS ON HIGHWAYS.*AK
1998 DODGE DURANGO WITH BAD UPPER AND LOWER BALL JOINTS DUE TO THE BAD BALL JOINTS THE TIEROD IS NOW WARPED.*AK
CONSUMER WAS TRAVELING IN MEXICO WHERE HE WAS INVOLVED IN A FRONT END CRASH. UPON IMPACT, DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. VEHICLE SUSTAINED RADIATOR DAMAGE, AND WAS REPAIRED IN MEXICO. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME, AND HAD NOT TAKEN THE VEHICLE TO A DEALE OR MADE CONTACT WITH THE MANUFACTURER. *AK
I OWN A 1998 DODGE DURANGO. IN THE LAST 2 YEARS I HAVE HAD TO REPLACE THE ENGINE AND DRIVE SHAFT, SIMPLY BECAUSE THEY FAILED. THE SUV HAS BEEN METICULOUSLY CARED FOR; ALL MAINTENANCE SCHEDULES HAVE BEEN FOLLOWED. IN ADDITION, THE ABS COMPUTER/SYSTEM HAD TO BE REPLACED, AND NOW 15 MONTHS LATER, THE ABS LIGHT HAS COME ON AGAIN. I WANTED TO KNOW IF OTHER CUSTOMERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THIS VEHICLE. WHEN I CALLED CUSTOMER SERVICE, THE ONLY PEOPLE I HAVE BEEN ABLE TO TALK TO HAVE BEEN THE LOW LEVEL EMPLOYEE. THEY WILL NOT, AND PROBABLY HAVE BEEN INSTRUCTED NOT TO, FORWARD THE CALL TO SOMEONE IN UPPER MANAGEMENT. THEY WILL NOT GIVE ME ANY INFORMATION AS TO WHETHER THE PROBLEMS I HAVE HAD WITH THIS VEHICLE ARE COMMON.THIS HAS BEEN VERY FRUSTRATING.*AK
EXTREME SQUEAKY NOISES COMING FROM THE FRONT END OF THE TRUCK. MECHANIC SAID THAT UPPER AND LOWER BALL JOINTS WORE OUT AND THIS WAS A VERY COMMON PROBLEM WITH THESE SUVS. HE SAID THAT IT WAS LIKELY THAT THERE WILL BE A RECALL ON THIS SOON AS WELL.*AK
THE CONSUMER STATED THE VEHICLE MADE A LOUD CLANKING NOISE WHILE BACKING OUT OF THE DRIVEWAY. THE CONSUMER TOOK THE VEHICLE TO THE DEALER/MECHANIC AND WAS TOLD THE BALL JOINTS FAILED AND THE VEHICLE HAD A CRACKED FRONT DISC ROTOR. *AK BOTH LOWER AND RIGHT UPPER BALL JOINTS WERE REPLACED. *SC *JB
WHEN DRIVING AT ANY SPEED, THE CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE LEFT UPPER BALL JOINTS FAILED. THE CONSUMER WILL HAVE THE MECHANIC REPLACE THE UPPER BALL JOINTS. *AK THE UPPER AND LOWER BALL JOINTS WERE UNDERSIZED AT THE TIME OF MAKE. THIS CAUSED THE TIE RODS TO FAIL DUE TO THE UNDUE PRESSURE. *SC *JB
WHILE DRIVING VEHICLE WAS SWAYING FROM SIDE TO SIDE. CONSUMER HAD DIFFICULTY HANDLING VEHICLE ON THE ROAD. VEHICLE WAS SERVICED, AND TECHNICIAN DETERMINED THAT THE LOWER AND UPPER BALL JOINTS WERE WORN OUT AND NEEDED TO BE REPLACED. *AK
CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. CONSUMER WILL HAVE THE MECHANIC REPLACE THE UPPER BALL JOINTS. *AK
THANK GOD, WE HAVE NO "INCIDENT" TO REPORT.HOWEVER,IF WE DID NOT DECIDE TO BRING OUR DODGE DURANGO IN TO GET THE BALL JOINTS CHECKED OUT WE MAY HAVE HAD A "HORRIBLE INCIDENT"!!!*AK THE REPAIRMAN SAID THE BALL JOINTS WERE SO LOOSE THAT THEY COULD MOVE THEM AROUND WHEN PULLING ON THE TIRES. WE HAVE THREE CHILDREN THAT RIDE IN THIS VEHICLE DAILY,THE TIRES COULD HAVE FALLEN OFF AT ANY TIME!!!!!!! THIS IS UNACCEPTABLE AND DODGE MUST BE HELD ACCOUNTABLE FOR THEIR FAULTY DEFECTS.
DANGEROUS FLAW WITH THE LUGGAGE RACKS.*MR WHILE DRIVING THE LUGGAGE RACK BROKE AND AS A RESULT THE CARRIER CAME OFF AND BOUNCED DOWN THE INTERSTATE. NO ACCIDENTS RESULTED FROM THIS FAILURE. THE CONSUMER WOULD LIKE TO BE COMPENSATED FOR THE BROKEN LUGGAGE RACK OR THE ABANDONED CAR TOP CARRIER. *NM
CONSUMER'S VEHICLE WAS INVOLVED IN AN COLLISION WHILE GOING ABOUT 55-60 MPH AND A VAN CROSSED IN FRONT, CAUSING CONSUMER'S VEHICLE TO REAR-END THE OTHER VEHICLE. ABS BRAKES FAILED. CONSUMER PUSHED THE BRAKES DOWN TO THE FLOOR, BUT VEHICLE STILL DID NOT STOP. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
THE POWER ADJUSTER DRIVE SEAT BROKE, MAKING THE SEAT TOO LOOSE. IT MOVED BACK AND FORTH WHILE DRIVING, CAUSING A DISTRACTION TO THE CONSUMER. DEALERSHIP WAS NOTIFIED. *AK
VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE CHECK UP AND THE MECHANIC DETERMINED THAT BOTH FRONTAL WHEELS CAME OFF AND THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB
THE DRIVER SIDE SEAT TRACK HAS BROKEN OFF. THE SEAT NOW WILL ROCK BACK AND FORTH WHEN THE VEHICLE IS IN MOTION. *AK
1998 DOGE DURANGO - 60000 MILES. TRANSMISSION FAILURE. HAD PROBLEMS WITH TRANSMISSION SINCE PURCHASE IN 1999. *AK
WHILE DRIVING 25 MPH FRONT DRIVER'S SIDE SEAT COLLAPSED BACKWARD. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT FRONT SEAT NEEDED TO BE REPLACED , AND THE SEAT WAS ON BACK ORDER FROM THE MANUFACTURER. *AK
UPON REPLACEMENT OF THE TIRES DEALERSHIP WAS UNABLE TO PERFORM A FRONT END ALIGNMENT. UPPER AND LOWER BALL JOINTS AND THE INNER TIE ROD WERE DEFECTIVE AND NEEDED TO BE REPLACED. *AK *NM
STATE INSPECTOR NOTICED THAT UPPER AND LOWER BALL JOINTS LOOSE RUSTED, AND NEEDED TO BE REPLACED. THIS OCCURRED DURING A STATE INSPECTION. *AK THE VEHVILE WENT THROUGHT PENNSYLVANIA STATE INSPECTION. ALL FOUR BALL JOINTS FAILED INSPECTION. *NM
UPPER BALL JOINTS WORE OUT PREMATURELY. *AK THE PROBLEM RECURRED BUT HAVE NOT FAILED YET. *SC *JB
1. SEATBELTS, HOUSING REPEATEDLY FELL DOWN. NEVER REPLACED, SERVICE ONLY PULLED IT BACK UP AND THE PROBLEM CONTINUES 2. ALL FOUR WINDOW REGULATORS REPLACED PRIOR TO RECALL. NOW I HAVE ONE WINDOW THAT WILL GO DOWN. THE REST ARE STUCK IN THE UP POSIITON. OF COURSE, MY WARRANTY IS UP. 3. REAR DIFFERENTIAL WENT OUT AT 63,000. 3,000 PAST WARRANTY. 4. ALL FOUR BALL JOINTS ARE BAD. SERVICEMAN SAYS UNSAFE TO DRIVE UNTIL REPLACED. STILL WAITING ON A RECALL. 5. PASSENGER FRONT SEAT COVER CAME APART AT SEAMS. SERVICE SAID NOT COVERED BY WARRANTY. 6. HOOD LATCH DOES NOT RELEASE HOOD. MY VEHICLE IS NOW PARKED AND NOT BEING DRIVEN AT 80,000. I DO NOT HAVE AND WILL NEVER HAVE ANOTHER CHRYSLER PRODUCT IN MY DRIVE. I BOUGHT THIS VEHICLE NEW AND TOOK VERY GOOD CARE OF IT. IT SEEMS TO BE FALLING APART AROUND ME. SEEMS I HAVE HEARD STORIES ABOUT THE BALL JOINTS, WHEELS COMING OFF, ETC. NO ONE KILLED YET, BUT NO RECALL YET EITHER I SEE. *LA
BALL JOINTS WORE OUT ON FRONT STEERING MECHANISM. TOP AND BOTTOM BALL JOINTS AND TIE RODS HAD TO BE REPLACED IN ORDER TO PASS STATE INSPECTION. OVER $1,000 FOR REPAIRS. TOLD THIS IS PROBABLY A MANUFACTURING DEFECT. DEALER INFORMED ME THAT THEY GO OUT A LOT AND THAT A RECALL COULD BE IN THE PROCESS AND TO CHECK WITH DOT BECAUSE THEY DECIDE ON RECALLS.
VEHICLE ACQUIRED IN JULY OF 2004. ALL COMPONENT SYSTEM FAILURES LISTED HAVE OCCURRED SINCE THAT TIMEFRAME. ENGINE OVERHEATED DUE TO TWO (2) FREEZE PLUGS THAT FAILED BETWEEN THE REAR OF THE ENGINE AND THE TRANSMISSION HOUSING. REVERSE LIGHTS NO LONGER FUNCTION AND CAUSE IS STILL UNDER INVESTIGATION. FRONT TRANSAXLE ASSEMBLIES WERE REPLACED AS WERE THE LOWER BALL JOINTS. VEHICLE IS CURRENTLY AT A REPAIR FACILITY REQUIRING UPPER BALL JOINT AND TIE-ROD END REPLACEMENT.*AK
I PURCHASED MY DURANGO IN 1998, I HAVE HAD IT IN TO THE DEALER BECAUSE OF STEERING COLUMN NOISE, WAS TOLD NOTHING WAS WRONG WITH IT. MY FRONT RIGHT BRAKE SQUEALS AND I GET GREASE ON MY WHEELS, HAD REPLACED, STILL MAKES THE NOISE. MY FUEL STRAP WAS REPLACED IN A PREVIOUS RECALL. NOW I AM GOING TO HAVE TO HAVE THE BALL JOINTS REDONE, THEY ARE SEPARATING. WAS TOLD VEHICLE IS UNSAFE TO DRIVE, WHEEL WILL FALL OFF. I WOULD LIKE TO KNOW WHY THERE HAS BEEN NO RECALLS ON THIS PROBLEM. WE ALSO HAVE A FRIEND THAT HAS A 2000 THAT NEEDS TO REPLACE HIS BECAUSE OF THE SAME SITUATION. WILL THERE BE A RECALL? *AK
TIE ROD ENDS AND BOTH LOWER BALL JOINTS FAILED. *AK PRIOR TO THE BALL JOINT FAILURE THE VEHICLE COULD NOT BE BALANCED OR ALIGNED PROPERLY. *NM
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINTS: CONSUMER TOOK VEHICLE TO DEALER FOR A NEW LIGHT SWITCH AND FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. ALSO, THE INNER TIE RODS NEEDED TO BE REPLACED THE DEALER REFUSED TO REPLACE THE BALL JOINTS FREE OF CHARGE.*AK
WHILE REPLACING THE FRONT TIRES,THE DEALER NOTICED THAT THE BALL JOINTS NEEDED REPLACEMENT. THE DEALER INDICATED TO THE CONSUMER THAT HE WAS UNABLE TO DO THE FRONT ALIGNMENT DUE TO BALL JOINT PROBLEM. *AK *SC *JB
ON APRIL 8, 2004, WE TOOK OUR VEHICLE TO THE SERVICE STATION FOR A ROUTINE OIL CHANGE AND ANNUAL SAFETY INSPECTION. AT THIS TIME OUR VECHICLE HAD APPROXIMATELY 63,000 MILES ON IT. DURING THE SAFETY INSPECTION, IT WAS NOTED THAT ALL 4 FRONT BALL JOINTS WERE BAD. OUR MECHANIC BELIEVED THIS TO BE PREMATURE WEAR FOR THESE PARTS. AS WE WERE LEAVING ON VACATION THE NEXT DAY, WE TOOK IT TO THE CHRYSLER DEALER AND PAID CLOSE TO $1,000 TO HAVE THIS DEFECT REPAIRED TO PROTECT THE SAFETY OF OUR FAMILY. UPON FURTHER RESEARCH, WE SEE THAT THERE HAVE BEEN OTHER COMPLAINTS AND AN INVESTIGATION INTO THIS DEFECT.*AK
THE UPPER AND LOWER BALL JOINTS ARE WORN AND LOOSE ON MY 1998 DODGE DURANGO. WHEN I DISCOVERED THIS DEFECT I WENT TO 15 USED CAR LOTS THAT ALSO HAD DODGE DURANGOS IN THEIR INVENTORY AND EVERY ONE EITHER HAD THE SAME CONDITION OR THE BALL JOINTS WERE ALREADY REPLACED.*AK
CONSUMER TOOK VEHICLE TO DEALER FOR AN ALIGNMENT, AND WAS TOLD THAT AN ALIGNMENT COULD NOT BE DONE BECAUSE VEHICLE NEEDED UPPER AND LOWER BALL JOINTS. CONSUMER STATED THAT TIE ROD IN UPPER LEFT ARM WAS REPLACED. CONSUMER HAD NOT YET HAD A PROBLEM WITH VEHICLE, BUT WAS TOLD THAT THE 1999 MODEL WAS BEING RECALLED FOR BALL JOINTS. *AK
UPON INSPECTION, LOWER BALL JOINTS ON 1998 DODGE DURANGO WERE FOUND TO BE RUSTED, LOOSE, AND HAD TO BE REPLACED. INSPECTION FACILITY INDICATED THEY HAD 4 OR 5 OTHER DURANGOS WITH SIMILAR PROBLEMS, SOME WHICH RESULTED IN ACCIDENTS.
WHILE DRIVING VEHICLE PULLS TO THE RIGHT, AND THERE'S A GRINDING NOISE IN THE FRONT END WHEN TURNING. DEALERSHIP INSPECTED THE VEHICLE AND NOTICED THAT THE UPPER RIGHT BALL JOINT WAS LOOSE.*AK
BOTH UPPER AND LOWER BALL JOINTS MUST BE REPLACED AT 66,000 MILES WHICH SEEMS VERY EARLY FOR A COMPONENT OF THIS TYPE. THE DURANGE HAS BEEN CAREFLULLY MAINTAINED.*AK
I HAVE A 98 DODGE DURANGO WITH 72000 MILES ON IT. THE LOWER BALL JOINT FAILED ON THE SUV HAVING TO REPLACE UPPER AND LOWER BALL JOINTS. *LA
I WAS BRINGING MY 4 YEAR OLD DAUGHTER TO PRESCHOOL THIS MORNING WHEN I HEAR A THUMPING NOISE SO I PULLED OVER AND NOTICED MY TIRES WERE FINE. SO AFTER I DROPPED HER OFF AT SCHOOL I DECIDED TO TAKE IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR AFTER SEEING THE PROGRAM ABOUT BAD BALL JOINTS IN DURANGOS. WELL AFTER THE MECHANICS INSPECTED MY CAR THEY TOLD ME THAT IF I HAD HIT ANOTHER BUMP OR POT HOLE IN THE ROAD MY TIRES WOULD HAVE SNAPPED OFF. THAT IS HOW BAD THEY WERE. I HAD NO WARNING EXCEPT FOR THIS MORNING. SO I CALLED DIAMEL CHRYSLER TO GET THEM TO COVER THE COST AND THEY SAID " IN GOOD FAITH" THEY WOULD FIX THE BALL JOINTS AT NO COST BUT WOULD NOT COVER ANY OTHER DAMAGE DONE BY THE BALL JOINTS GOING. I COULD'VE GOTTEN KILLED TODAY WITH MY DAUGHTER OR I COULD'VE KILLED SOMEONE ELSE. THERE SHOULD BE AN IMMEDIATE RECALL ON THE BALL JOINTS BEFORE SOMEONE GETS KILLED. BY THE BALL JOINTS BEING BAD MY TIRES WHICH WERE NEW ARE SHOT, MY HUB ON BOTH SIDES NEEDS TO BE REPLACED, BOTH SHOCKS AND THE BEARINGS ON BOTH SIDES. I HAVE TO PAY OVER $1,200.00 IN DAMAGES BECAUSE OF A BALL JOINT. *LA
DURING A VEHICLE INSPECTION DEALER DETERMINED THAT THE UPPER BALL JOINTS WORE OUT AND MUST BE REPLACED. THERE WAS NO INDICATION OF A PROBLEM BEFORE THE INSPECTION. *AK THE DEALER ALSO STATED THE TIE RODS NEEDED TO BE REPLACED. *JB
THE DEALERSHIP NOTICED THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND NEEDED TO BE REPLACED WHILE PERFORMING A 3000 MILES WARRANTY SERVICE. *AK THE FACTORY BACK ORDERED THE PARTS. *SC *JB
THERE HAS BEEN NO INCIDENT YET, BUT THE DRIVER SIDE SEAT BELT IS COMING APART AND IS SO TWISTED AS TO BE UNSAFE. THE RED BUTTON IN THE CENTER OF THE BUCKLE IS COMING OUT OF THE CASING. I AM CONCERNED FOR MY FAMILY'S SAFETY.
OUR 1998 DODGE DURANGO MADE A LOT OF CREAKING NOISES IN THE FRONT WHEN WE DROVE IT. WE REPLACED THE BRAKES (THROUGH GOODYEAR NOT DODGE) WITH NO IMPROVEMENT. FINALLY WE PAID TO REPLACE THE FRONT BALL JOINTS THROUGH DODGE. A FEW WEEKS AGO WE SAW A TV REPORT ABOUT DURANGO FRONT BALL JOINT FAILURES, WE FEEL VERY LUCKY THAT WE DID NOT HAVE A FAILURE, BUT FEEL THAT DODGE WAS NOT HONEST TO US THAT THERE WAS A KNOWN PROBLEM, ESPECIALLY ONE THAT COULD CAUSE SAFETY PROLEMS. THE GOODYEAR STORE CERTAINLY DID NOT KNOW ABOUT THE BALL JOINT ISSUE!*AK WE HOPE FOR A RECALL TO PREVENT ANYONE FROM GETTING HURT.
WHILE DRIVING AT HIGH SPEEDS VEHICLE SHOOK, CAUSING THE DRIVER TO SLOW DOWN. CONSUMER CONTACTED DEALERSHIP, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WORE OUT PREMATURELY. *AK
ROTORS AND PADS WERE REPLACED EVERY 13.000 MILES. THE LAST TIME VEHICLE WAS REPAIRED THE ROTORS/PADS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED FOUR TIMES. ALSO, UPPER BALL JOINTS WERE REPLACED AT 50.000 MILES. *AK
AN INDEPENDENT MECHANIC REPLACED THE UPPER AND LOWER BALL JOINTS AND THE WHEEL BEARINGS DUE TO FAILURE. *JB MECHANIC SAID THAT THE BALL JOINTS FAILED PREMATURELY. THE FAILURE OF THE WHEEL BEARINGS OCCURRED THREE WEEKS AFTER REPLACEMENT OF BALL JOINTS. TIRES WERE DESTROYED DUE TO THE FAILURE OF WHEEL BEARINGS. *LA
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. VEHICLE HESITATED WHEN DRIVING. *AK THE FRONT DIFFERENTIAL PIN FAILED AND SEIZED TO THE PINION SHAFT THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *JB
WHILE DRIVING AT 55 MPH, THE CONSUMER HEARD A ROARING SOUND COMING FROM THE FRONT. ALSO, WHEN TURNING CORNERS, THERE WAS A CLICKING SOUND COMING FROM THE FRONT WHEEL HUB. THE DEALER EXAMINED THE VEHICLE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK *SC *JB
WHILE DRIVING 55 MPH A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING.*AK BALL JOINTS FAILED ON BOTH FRONT AND REAR SUSPENSION. *LA *TC
THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC PLACED THE VEHICLE ON A DIAGNOSTIC MACHINE FOR ANALYSIS. THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED REPLACING. *AK THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIRS IN LIGHT OF THE NATIONAL PUBLICITY CONCERNING THE DEFECTIVE BALL JOINTS. THERE WAS EXCESSIVE PLAY IN THE FRONT SHOCKS WHICH LEAKED OIL. THE CONTROL ARMS AND THE BALL JOINTS WERE REPLACED. *SC *JB
WHILE VEHICLE BEING INSPECTED UPPER BALL JOINTS FELL OFF. NO INJURIES REPORTED. *AK BRAKES WERE PULSATING WHEN VEHICLE TRYING TO STOP. IT WAS FOUND THAT ROTORS WERE OUT OF ROUND. DEALER REPLACED ROTORS. VEHICLE DOESN'T START OCCASIONALLY AFTER BEING DRIVEN FOR A SHORT TIME. NO FAULTS ON TEST FOUND; THEREFORE, DEALER COULDN'T DUPLICATE PROBLEM. IN ADDITION, MOLDING ON WINDOWS, DOORS, AND BUMPER. *LA
1998 DODGE DURANGO SLT V-8, FRONT TIRE JUST ABOUT FELL OFF WHILE DRIVING, BALL JOINT PROBLEM OF COURSE. WE HAVE 5 CHILDREN AND I THANK GOD THEY WERE NOT IN THE CAR. I HAVE SEEN SO MANY OF THESE COMPLAINTS, WHAT IS THE PROBLEM , WHY IS THERE NO RECALL YET. DOES THERE HAVE TO BE DEATH INVOLVED BEFORE SOMETHING IS DONE. THESE U.S .CAR DEALERS WANT OUR BUSINESS BUT THEY WONT STAND BEHIND THEIR PRODUCT, ITS NO WONDER EVERYONE SEEMS TO BE BUYING IMPORTS. THERE REPAIR PARTS MAY COST ALITTLE MORE, BUT THESE CARS SEEM TO BE MORE RELIABLE. I HAVE OWNED AN IMPORT AND HAD GREAT LUCK WITH IT. IN FACT IT STILL RUNS AND ITS A 1992. OBVIOUSLY CHRYSLER NEEDS TO START DOING SOMETHING ABOUT THESE COMPLAINTS, PLEASE WE TRUSTED THIS COMPANY ENOUGH TO BUY THIS $$$$$$ TRUCK , AND WOULD BUY ANOTHER, BUT NOT IF YOU WONT STAND BEHIND THE PRODUCT. MAYBE WE SHOULD TRY A FORD, ALOT OF PEOPLE SEEM TO LIKE THEM.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Dodge Durango → · Every Durango year → · How the figures are calculated →