Owners filed 3 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
Parking Brake › Conventional › Mechanical › Linkage and Cable
1
1
0
0
Equipment
1
0
0
0
4 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer07V130000
Filed Mar 20, 200725,128 vehiclesDamon Corporation
Defect. CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy. DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT 1-800-860-3812.
Service Brakes, Hydraulic › Brake Fluid Low Warning › Lamp03V080000
Filed Mar 5, 20032,656 vehiclesDamon Corporation
Defect. CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
Risk. IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
Remedy. DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION IS BEGAN MAY 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAMON AT 1-219-272-9212.
Seat Belts › Front › Buckle Assembly00V273008
Filed Mar 28, 2001494 vehiclesDamon Corporation
Defect. VEHICLE DESCRIPTION: CERTAIN MOTOR HOMES BUILT ON DODGE VAN CHASSIS AND EQUIPPED WITH SAFETY BELT ASSEMBLIES PRODUCED BY AM-SAFE BETWEEN JANUARY 28 AND AUGUST 15, 2000. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Risk. SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Remedy. AM-SAFE NOTIFIED DAMON'S CUSTOMERS TO RETURN THEIR VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE SEAT BELTS REPAIRED FREE OF CHARGE.
Equipment › Recreational Vehicle/Trailer01V091002
Filed Mar 20, 2001923 vehiclesDamon Corporation
Defect. VEHICLE DESCRIPTION: MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Remedy. NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR DAMON AT 1-937-497-3080.
What owners reported
Newest filings
Equipment
Filed Oct 21, 2003IL
WHILE DRIVING 45 MPH THE WATER TANK BECAME DETACHED FROM UNDER THE TRAILER. IT WAS DETERMINED THAT THE TANK DIDN'T HAVE ADEQUATE SUPPORT. *AK *NLM THE TRAILER SUSTAINED DAMAGE. THE CONSUMER CONTACTED THE DEALERSHIP WHOM STATED SINCE THE CONSUMER WAS THE SECOND OWNER, THE WARRANTY WAS NO GOOD. CONSUMER POINTED OUT THE STEEL SUPPORT STRAP WAS ON TOP OF THE TANK AND THAT THE FASTENERS FOR THE STRAP WERE BETWEEN THE FLOOR AND THE FRAME. AT THAT POINT, THEY LOOKED AT THE PICTURES AGAIN AND REIMBURSED THE CONSUMER. *PH *NLM
Parking Brake › Conventional › Mechanical › Linkage and CableCrash
Filed Mar 24, 2003CT
THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO A FAULTY EMERGENCY BRAKE. THE TECHNICIAN FOUND THE EMERGENCY BRAKE CABLE WAS MISSING, AND THE MANUFACTURER NEVER PLACED ONE ON THE VEHICLE. THE CONSUMER SMELLED SOMETHING BURNING, AND FOUND THE CABLE HAD MELTED. SCC. ALSO THE WINDSHIELD WAS INSTALLED IMPROPERLY. *JB
Unknown or Other
Filed Apr 25, 2002IA
WATER TANK BOUNCED OUT OF POSITION, TEARING OUT UNDER BELLY OF VEHICLE . TANK HOLDS 70 GALLONS OF WATER. 5TH WHEELER, 357KTB. *AK THE WATER TANK BRACKET WAS REPOSITIONED A YEAR AGO. CONSUMER STATES THE DAMAGE TO THE WATER TANK WAS CAUSED BY A FAULTY WELDING. *YH
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 20, 2007. Source: NHTSA Office of Defects Investigation.