Owners filed 6 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
1
0
0
0
Suspension
1
0
0
0
Service Brakes, Hydraulic › Foundation Components
1
0
0
0
Service Brakes, Hydraulic
1
0
0
0
Service Brakes, Air › Antilock
1
0
0
0
Power Train › Axle Assembly
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer07V130000
Filed Mar 20, 200725,128 vehiclesDamon Corporation
Defect. CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy. DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT 1-800-860-3812.
Equipment › Recreational Vehicle/Trailer01V091002
Filed Mar 20, 2001923 vehiclesDamon Corporation
Defect. VEHICLE DESCRIPTION: MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Remedy. NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR DAMON AT 1-937-497-3080.
Equipment › Electrical99V202000
Filed Jul 23, 19991,767 vehiclesDamon Corporation
Defect. VEHICLE DESCRIPTION: MOTOR HOMES. A GENERATOR MUFFLER STRAP WAS OMITTED DURING THE INSTALLATION PROCESS.
Risk. THE MUFFLER AND EXHAUST TAIL PIPE CAN VIBRATE LOOSE, POSSIBLY DETACHING FROM THE UNIT.
Remedy. DEALERS WILL INSTALL A MUFFLER STRAP.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed Feb 8, 201125,000 milesOH
TL* THE CONTACT OWNS A 1999 DAMON CHALLENGER. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING A TURN, THE CONTACT EXPERIENCED A LOSS OF BRAKES AND THE BRAKE PEDAL ABNORMALLY FELL TO THE FLOORBOARD. THE CONTACT EXAMINED THE FAILURE AND DISCOVERED THAT THE REAR DRIVER SIDE WHEEL WAS ABNORMALLY HOT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE WHEEL SCREWS WERE TIGHTENED. THE FAILURE RECURRED THREE TIMES FOLLOWING REPAIRS AND WAS NOT CORRECTED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Vehicle Speed Control
Filed Dec 5, 2007ID
TL*THE CONTACT OWNS A 1999 DAMON CHALLENGER. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000) IN SEPTEMBER 2007. THE DEALER INITIALLY STATED THAT THE PART WOULD BE AVAILABLE IN DECEMBER HOWEVER; IN DECEMBER, THEY STATED THAT THE PART WOULD BE AVAILABLE IN MARCH OF 2008. THE MANUFACTURER COULD NOT PROVIDE AN ANTICIPATED DATE OF ARRIVAL FOR THE PART. AS OF THE DECEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT STATED HE IS NOT SATISFIED WITH THE WAIT TIME. THE CURRENT MILEAGE WAS 20,000 AND THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE WAS UNAVAILABLE. UPDATED 12/31/07 *BF UPDATED *JB
Service Brakes, Hydraulic › Foundation Components
Filed May 30, 2001TN
WHILE DRIVING 15 MPH ON A RESIDENTIAL STREET, BRAKES LOCKED UP AND WOULD NOT RELEASE, CAUSE UNKNOWN. *AK CONSUMER HAD TO GET UNDER VEHICLE TO REMOVE A CLEVIS PIN FROM THE PARKING BRAKE CABLE, THE CABLE WAS UNDER PRESSURE. *SLC
Service Brakes, Air › Antilock
Filed Sep 19, 2000CA
LOST BRAKES AT LOW SPEED TWICE
Power Train › Axle Assembly
Filed May 4, 2000NH
FORD CHASSIS FOR MOTOR HOMES ARE FOR 11000 GVWR OR 13000 GVWR, AND CONSUMER SHOULD BE ABLE TO CARRY STUFF ON VEHICLE. A COMPANY BY THE NAME OF "A WEIGHT WE GO" SAID THAT FRONT AXLE WEIGHED IN AT THE CORRECT WEIGHT, BUT REAR AXLE CAME IN OVER THE WEIGHT LIMIT. CONSUMER FEELS MANUFACTURER USES INSUFFICIENT AXLE SIZE, AND CONSUMER CAN'T PUT ANYTHING ELSE ON THE MOTORHOME, SUCH AS DISHES, ETC. *ML
Suspension
Filed Oct 13, 1999IN
ON A FORD CHASSIS; WHILE DRIVING OVER BUMPS OR RAILROAD TRACKS, MOTORHOME IS DRAGGING THE REAR GAS TANK WHICH MAY POSSIBLY CAUSE A LEAK/FIRE. FORD INDICATES THERE IS TOO MUCH OVERLOAD ON MOTORHOME. FRONT UNIT WAS DESIGNED TO HOLD 7,000 LBS, AND THE REAR END 11,000 LBS. BUT WHEN GAS TANK IS FILLED UP, MOTORHOME FRONT END HOLDS 5,700 LBS, AND THE REAR END 12,800LBS. PLEASE PROVIDE FURTHER INFORMATION. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 20, 2007. Source: NHTSA Office of Defects Investigation.