Owners filed 3 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Tires | 1 | 0 | 0 | 0 | |
| Steering | 1 | 0 | 0 | 0 | |
| Power Train › Axle Assembly | 1 | 0 | 0 | 0 |
Defect. COUNTRY COACH HAS REPORTED THAT THE TOYO 275/70R M102Z TIRES ON CERTAIN MOTOR HOMES ARE DEFECTIVE AND COULD FAIL UNEXPECTEDLY.
Risk. THIS COULD CAUSE A LOSS OF VEHICLE CONTROL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THESE TIRES WITH MICHELIN 275/70R XZA2 TIRES. THE FEDERAL TIRE LABELS WILL ALSO BE REPLACED. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE FRONT AXLE RATING IS INCORRECT.
Risk. THIS COULD CAUSE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE BOTH FRONT TIRES AND THE FRONT AXLE WILL BE RE-RATED TO 12,000 LBS. ALL MOTOR HOMES WILL BE ISSUED NEW FEDERAL TIRE LABELS. OWNER NOTIFICATION IS EXPECTED TO BEGIN FEBRUARY 10, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE MOTOR HOMES WERE ERRONEOUSLY ASSIGNED INADEQUATE TIRE INFLATION PRESSURES AND INADEQUATE AXLE WEIGHT RATINGS ON THE FRONT AND/OR REAR AXLES AS A RESULT OF MATHEMATICAL MISCALCULATIONS. THESE MOTOR HOMES HAVE TIRE WEIGHT RATINGS THAT ARE LESS THAN THE FRONT OR REAR AXLE WEIGHT RATINGS (FRONT AXLE WEIGHT RATING:FAWR AND REAR AXLE WEIGHT RATINGS:RAWR) AND IN SOME INSTANCES HAVE INADEQUATE FAWR AND/OR RAWR.
Risk. AS A CONSEQUENCE, THE TIRES SELECTED FOR THESE MOTOR HOMES DO NOT COMPLY WITH THE STANDARD. IN SOME CASES, THIS NONCOMPLIANCE COULD CAUSE PREMATURE FRONT TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL.
Remedy. DEALERS WILL REMOVE THE FRONT AND/OR REAR TIRES AND REPLACED. FEDERAL TIRE LABELS WILL ALSO BE REPLACED. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.
TL*THE CONTACT OWNS A 1997 COUNTRY COACH MAGNA RV. THE CONTACT STATED THAT THE POWER STEERING WAS POWERING OFF A HYDRAULIC PUMP, WHICH IS DRIVEN THROUGH A POWER TAKEOFF CASE IN THE TRANSMISSION. THE FAILURE WAS NOTICED WHILE DRIVING 15 MPH. THE SPLINES FROM THE PUMP TO THE POWER TAKEOFF WERE DETERIORATED TO THE POINT THAT THE SPLINES SHEARED. AS A RESULT, THE PUMP NO LONGER TURNED OR PRODUCED ANY FLUID PRESSURE, CAUSING THE POWER STEERING TO BECOME INOPERABLE. HE WAS UNABLE TO DRIVE THE VEHICLE WITHOUT USING A LOT OF STRENGTH DUE TO THIS FAILURE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. INSTEAD, IT WAS TAKEN TO A BUS REPAIR FACILITY AND WAS REPAIRED. THE FAILURE HAS NOT RECURRED; HOWEVER, HE BELIEVES THAT IT WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 117,000. UPDATED 07/17/09 *BF ON JULY 6TH, THE CONSUMER TOOK THE RV FOR AN INSPECTION OF THE PTO AND SPLINE LINES AND FOUND SPLINE WEAR AT 20%. IT WAS LUBRICATED AND RE-ASSEMBLED. UPDATED 07/21/09. *JB
AXLE AND TIRE RATINGS ON MOTOR HOME ARE TOO LOW RESULTING IN AN OVERWEIGHT CONDITION WHEN USED IN NORMAL LOADED MODE. THE NET CARRYING CAPACITY AND EMPTY WEIGHT OF THE COACH WERE NOT POSTED IN THE COACH. WHEN WE HAD IT WEIGHED BY RVSEF WE DISCOVERED IT WAS OVERLOADED ON 3 CORNERS. *NLM
TIRES ARE WEARING OUT TO FAST AND THEY ARE WEARING IN A RATICAL WEAR PATTERN, HAD FRONT END CHECKED, NO FAULT WAS FOUND WITH THE ALINGMENT AND THE AIR PRESSURE WAS RIGHT.
3 of 3 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2008 | 2 | 2 | 0 | 0 | Routine |
| 2007 | 1 | 3 | 0 | 0 | Routine |
| 2006 | 0 | 5 | 0 | 0 | Routine |
| 2005 | 1 | 6 | 0 | 0 | Routine |
| 2004 | 0 | 3 | 0 | 0 | Routine |
| 2003 | 1 | 4 | 0 | 0 | Routine |
| 2002 | 0 | 3 | 0 | 0 | Routine |
| 2001 | 1 | 2 | 0 | 0 | Routine |
| 2000 | 1 | 3 | 0 | 0 | Routine |
| 1999 | 0 | 6 | 0 | 0 | Routine |
| 1998 | 1 | 4 | 0 | 0 | Routine |
| 1997 — this page | 3 | 3 | 0 | 0 | Routine |
| 1996 | 1 | 3 | 0 | 0 | Routine |
| 1995 | 0 | 1 | 0 | 0 | Routine |
| 1994 | 0 | 1 | 0 | 0 | Routine |
| 1993 | 1 | 1 | 0 | 0 | Routine |
| 1992 | 1 | 1 | 0 | 0 | Routine |
| 1991 | 0 | 1 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 13, 2006. Source: NHTSA Office of Defects Investigation.