Owners filed 1 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Tires | 1 | 0 | 0 | 0 |
Defect. COUNTRY COACH HAS REPORTED THAT THE TOYO 275/70R M102Z TIRES ON CERTAIN MOTOR HOMES ARE DEFECTIVE AND COULD FAIL UNEXPECTEDLY.
Risk. THIS COULD CAUSE A LOSS OF VEHICLE CONTROL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THESE TIRES WITH MICHELIN 275/70R XZA2 TIRES. THE FEDERAL TIRE LABELS WILL ALSO BE REPLACED. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE FRONT AXLE RATING IS INCORRECT.
Risk. THIS COULD CAUSE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE BOTH FRONT TIRES AND THE FRONT AXLE WILL BE RE-RATED TO 12,000 LBS. ALL MOTOR HOMES WILL BE ISSUED NEW FEDERAL TIRE LABELS. OWNER NOTIFICATION IS EXPECTED TO BEGIN FEBRUARY 10, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE MOTOR HOMES WERE ERRONEOUSLY ASSIGNED INADEQUATE TIRE INFLATION PRESSURES AND INADEQUATE AXLE WEIGHT RATINGS ON THE FRONT AND/OR REAR AXLES AS A RESULT OF MATHEMATICAL MISCALCULATIONS. THESE MOTOR HOMES HAVE TIRE WEIGHT RATINGS THAT ARE LESS THAN THE FRONT OR REAR AXLE WEIGHT RATINGS (FRONT AXLE WEIGHT RATING:FAWR AND REAR AXLE WEIGHT RATINGS:RAWR) AND IN SOME INSTANCES HAVE INADEQUATE FAWR AND/OR RAWR.
Risk. AS A CONSEQUENCE, THE TIRES SELECTED FOR THESE MOTOR HOMES DO NOT COMPLY WITH THE STANDARD. IN SOME CASES, THIS NONCOMPLIANCE COULD CAUSE PREMATURE FRONT TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL.
Remedy. DEALERS WILL REMOVE THE FRONT AND/OR REAR TIRES AND REPLACED. FEDERAL TIRE LABELS WILL ALSO BE REPLACED. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.
VEHICLE'S TIRES ARE CUPPING.*MR AT 20,000 MILES THE TIRES BEGAN TO CUP. THE CONSUMER SWITCH THE TIRES, HOWEVER 15,000 MILES LATER THE PROBLEM RECURRED. THE CONSUMER RECEIVED 2 LETTERS IN THE MAIL HOWEVER THEY WERE NOT SPECIFIC. AFTER THE CONSUMER CHANGED TO LARGER RIMS AND TIRES THERE HAS BEEN NO MORE CUPPING. THE CONSUMER STATED NOW THAT HE KNOWS ABOUT THE RECALL HE WOULD LIKE REIMBURSEMENT *JB
1 of 1 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2008 | 2 | 2 | 0 | 0 | Routine |
| 2007 | 1 | 3 | 0 | 0 | Routine |
| 2006 | 0 | 5 | 0 | 0 | Routine |
| 2005 | 1 | 6 | 0 | 0 | Routine |
| 2004 | 0 | 3 | 0 | 0 | Routine |
| 2003 | 1 | 4 | 0 | 0 | Routine |
| 2002 | 0 | 3 | 0 | 0 | Routine |
| 2001 | 1 | 2 | 0 | 0 | Routine |
| 2000 | 1 | 3 | 0 | 0 | Routine |
| 1999 | 0 | 6 | 0 | 0 | Routine |
| 1998 | 1 | 4 | 0 | 0 | Routine |
| 1997 | 3 | 3 | 0 | 0 | Routine |
| 1996 — this page | 1 | 3 | 0 | 0 | Routine |
| 1995 | 0 | 1 | 0 | 0 | Routine |
| 1994 | 0 | 1 | 0 | 0 | Routine |
| 1993 | 1 | 1 | 0 | 0 | Routine |
| 1992 | 1 | 1 | 0 | 0 | Routine |
| 1991 | 0 | 1 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 13, 2006. Source: NHTSA Office of Defects Investigation.