2004 Country Coach Intrigue

Defect. COUNTRY COACH IS RECALLING 1,228 MY 2004-2008 MAGNA, AFFINITY AND INTRIGUE MOTOR HOMES. THESE MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUES SPECIFIED IN FMVSS NO. 108.

Risk. INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A MOTOR VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE MARKER LIGHTS ON THE SIDE OF EACH MOTOR HOME AS CLOSE AS REASONABLE TO THE FRONT AND REAR CORNERS AND WIRED INTO THE PARK LIGHT SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 17, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.

Defect. CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COUNTRY COACH AT 1-800-452-8015.

Defect. ON CERTAIN MOTOR HOMES, THE HYDRAULIC SLIDE ROOM HOSES COULD BLISTER AND LEAK DUE TO ENGINE HEAT.

Risk. LOSS OF HYDRAULIC FLUID COULD CAUSE THE SLIDE ROOM TO UNEXPECTEDLY EXTEND WHILE IN -TRANSIT. THIS CAN RESULT IN A VEHICLE CRASH.

Remedy. DEALERS WILL RELOCATE THE HYDRAULIC HOSES OUTSIDE OF THE ENGINE COMPARTMENT AND REPLACE ANY HOSES THAT EXHIBIT SIGNS OF BLISTERING OR LEAKAGE. THE RECALL BEGAN ON SEPTEMBER 12, 2005. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.

Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.

Risk. THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy. HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.

Defect. HOLLAND INDEPENDENT FRONT SUSPENSIONS P/N 90547917 IFS-114 WITH THE 90547978 SUBFRAME FOR USE ON CERTAIN COUNTRY COACH VEHICLES AND SHIPPED BETWEEN MARCH 5, 2003, AND JUNE 28, 2004. EARLY IFS-114 UNITS WITH P/N 90546687 USED A DIFFERENT SUBFRAME, P/N 90546691 THAT IS NOT AFFECTED BY THIS RECALL. THE NEW SUBFRAME DID NOT HAVE GUSSETS THAT HELP SUPPORT THE STEERING GEAR MOUNTING PLATE. THE LACK OF GUSSETS ALLOWS EXCESSIVE FLEXING OF THE STEERING GEAR MOUNTING PLATE WHICH MAY LEAD TO FATIGUE CRACKS.

Risk. IF A CRACK WERE TO DEVELOP AND PROPAGATE TO THE POINT WHERE THE STEERING GEAR MOUNTING PLATE WERE TO SEPARATE FROM THE SUSPENSION SUBFRAME, THEN STEERING CAN BECOME LOOSE WITH POSSIBLE LOSS OF STEERING CONTROL. A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR EVEN DEATH.

Remedy. HOLLAND WILL NOTIFY COUNTRY COACH'S CUSTOMERS AND PROVIDE REMEDY FREE OF CHARGE. OWNER NOTIFICATION BEGAN JULY 28, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501.

RE: VEHICLE SAFETY DEFECT OWNER NOTIFICATION, 05V-373. AFFECTS VARIOUS COUNTRY COACH MOTOR HOMES. THE SUBJECT SAFETY DEFECT LISTS SEVERAL MODELS OF COUNTRY COACHES. MINE IS NOT INCLUDED IN THE LIST, HOWEVER THE SAME DEFECT HAS APPEARED IN MY MOTOR HOME, I.E. LARGE BLISTERS APPEARING ON THE HYDRAULIC HOSES FOR THE HWH SLIDE ROOM. THIS COULD RESULT IN THE LOSS OF HYDRAULIC FLUID, WHICH COULD CAUSE THE SLIDE ROOM TO UNEXPECTEDLY EXTEND WHILE IN-TRANSIT. THIS CAN RESULT IN A VEHICLE CRASH. (THIS DESCRIPTION IS TAKEN DIRECTLY FROM THE RECALL NOTICE) THE LIST OF AFFECTED MODELS FOR THIS RECALL SHOULD BE REVISED, AS IT IS APPARENT THAT MY COACH HAS THE SAME PROBLEM. MY COACH IS A 2004 INTRIGUE, [XXX]. I BELIEVE IT WAS BUILT IN JANUARY, 2004. THIS PROBLEM WAS DISCOVERED WHILE THE COACH WAS UNDERGOING ROUTING SERVICE. COUNTRY COACH HAS NOT RESPONDED TO MY REQUEST FOR HELP IN FIXING THE PROBLEM.*JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A RECALL NOTICE WAS RECEIVED IN JULY FOR THE STEERING GEAR BOX. AFTER MAKING A CALL TO THE SERVICE CENTER AND GETTING A DATE FOR THE REPAIR AND TAKING IT IN AUGUST, IT WAS DISCOVERED THE PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER. *JB