Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 5 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Tires › Sidewall | 1 | 0 | 0 | 0 | |
| Tires | 1 | 0 | 0 | 0 |
Defect. COUNTRY COACH HAS REPORTED THAT THE TOYO 275/70R M102Z TIRES ON CERTAIN MOTOR HOMES ARE DEFECTIVE AND COULD FAIL UNEXPECTEDLY.
Risk. THIS COULD CAUSE A LOSS OF VEHICLE CONTROL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THESE TIRES WITH MICHELIN 275/70R XZA2 TIRES. THE FEDERAL TIRE LABELS WILL ALSO BE REPLACED. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE MOTOR HOMES WERE ERRONEOUSLY ASSIGNED INADEQUATE COLD TIRE INFLATION PRESSURES AND INADEQUATE AXLE WEIGHT RATINGS ON THE FRONT AND/OR REAR AXLES AS A RESULT OF MATHEMATICAL MISCALCULATIONS.
Risk. THIS COULD CAUSE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE FRONT AND/OR REAR TIRES. IN SOME INSTANCES, THE MOTOR HOMES MAY ONLY HAVE AN INADEQUATE FAWR AND/OR RAWR STATED ON THE FEDERAL TIRE LABEL AND ONLY THE FEDERAL TIRE LABEL WILL BE REPLACED. OWNER NOTIFICATION IS EXPECTED TO BEGIN AUGUST 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE VEHICLES HAVE AN INEQUITABLE WEIGHT DISTRIBUTION BETWEEN THE FRONT LEFT AND RIGHT TIRES ON THE FRONT AXLE. THIS WEIGHT INEQUITY CAN CAUSE THE LEFT FRONT TIRE WEIGHT RATING TO BE EXCEEDED.
Risk. THIS COULD CAUSE PREMATURE FRONT TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL.
Remedy. DEALERS WILL REPLACE THE HEIGHT CONTROL VALVES AND THE HEIGHT CONTROL VALVE CONFIGURATION REVERSED TO REMEDY THIS NONCOMPLIANCE. OWNER NOTIFICATION BEGAN MAY 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.
Defect. VEHICLE DESCRIPTION: MOTOR HOMES. THESE MOTOR HOMES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 121, "AIR BRAKE SYSTEMS." THESE VEHICLES WERE ASSIGNED AN INADEQUATE FRONT AXLE WEIGHT RATING (FAWR). AS A CONSEQUENCE, THE FRONT BRAKE CANISTERS AND SLACK ADJUSTERS DO NOT COMPLY WITH THE STANDARD REQUIREMENTS.
Risk. THIS COULD CAUSE INCREASED STOPPING DISTANCES DURING BRAKING, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE FRONT BRAKE CANISTERS AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION BEGAN MARCH 15, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.
Defect. THE "O" RINGS OF THE REGULATOR ASSEMBLY IN THE ONAN EMERALD AND MARQUIS BRAND GENERATOR SETS CAN WEAKEN AND BREAK WHEN EXPOSED TO HIGH AMBIENT TEMPERATURES.
Risk. IF AN IGNITION SOURCE IS PRESENT, LIQUID PROPANE GAS (LPG) LEAKAGE COULD RESULT IN A FIRE.
Remedy. OWNER NOTIFICATION WILL BE CONDUCTED BY ONAN. DEALERS WILL EITHER REMOVE THE LPG REGULATOR AND REPLACE IT WITH A MODEL NOT SUBJECT TO RUPTURE, OR INSTALL A PRE-REGULATOR IN THE FUEL SYSTEM.
TL* THE CONTACT OWNS A 1996 COUNTRY COACH INTRIGUE EQUIPPED WITH GOODYEAR G159 TIRES, SIZE: 265/75/R22.5 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS STOPPED AND THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE INNER DUAL TIRE HAD BLOWN OUT WITH AN EXTENSIVE HOLE IN THE INNER SIDEWALLS. ROADSIDE ASSISTANCE WAS CALLED AND A TECHNICIAN CHANGED THE INNER DUAL TIRE. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN, DOT NUMBER, AND FAILURE MILEAGES WERE NOT AVAILABLE. *TT CONSUMER STATED I NEVER LEAVE HOME WITHOUT CHECKING TIRE PRESSURE. I HAVE MY OWN COMPRESSOR AND FILL THE TIRES RELIGIOUSLY. 4 OF 5 TIRES HOLD PRESSURE ALL WINTER LONG. THIS TIRE IS ONE OF THEM. NO OVER SPEED AND NO LOW PRESSURE CAUSED THIS FAILURE. UPDATED 10/16/18*JB
FRONT LEFT TIRE BLEW OUT WHILE DRIVING AT 65 MPH. A BOAT WAS BEING TOWED AT THE TIME OF THE BLOW OUT. THIS OCCURRED AFTER THE FMVSS120/WEIGHT DISTRIBUTOR RECALL 01V170000 WAS PERFORMED.*AK
2 of 2 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 13, 2006. Source: NHTSA Office of Defects Investigation.