NHTSA campaign 04E040000 · Part 573 safety recall report

Holland USA, Inc.: Steering

Holland USA, Inc. reported this defect to federal regulators on May 28, 2004 and put the number of vehicles at risk at 610. The repair is free for as long as the recall stands.

The defect

HOLLAND INDEPENDENT FRONT SUSPENSIONS P/N 90547917 IFS-114 WITH THE 90547978 SUBFRAME FOR USE ON CERTAIN COUNTRY COACH VEHICLES AND SHIPPED BETWEEN MARCH 5, 2003, AND JUNE 28, 2004. EARLY IFS-114 UNITS WITH P/N 90546687 USED A DIFFERENT SUBFRAME, P/N 90546691 THAT IS NOT AFFECTED BY THIS RECALL. THE NEW SUBFRAME DID NOT HAVE GUSSETS THAT HELP SUPPORT THE STEERING GEAR MOUNTING PLATE. THE LACK OF GUSSETS ALLOWS EXCESSIVE FLEXING OF THE STEERING GEAR MOUNTING PLATE WHICH MAY LEAD TO FATIGUE CRACKS.

The risk

IF A CRACK WERE TO DEVELOP AND PROPAGATE TO THE POINT WHERE THE STEERING GEAR MOUNTING PLATE WERE TO SEPARATE FROM THE SUSPENSION SUBFRAME, THEN STEERING CAN BECOME LOOSE WITH POSSIBLE LOSS OF STEERING CONTROL. A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR EVEN DEATH.

The remedy

HOLLAND WILL NOTIFY COUNTRY COACH'S CUSTOMERS AND PROVIDE REMEDY FREE OF CHARGE. OWNER NOTIFICATION BEGAN JULY 28, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501.

5 model years covered

Newest first

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 04E040000.

Full record for the 2005 Country Coach Allure → · Recalls carrying a do-not-drive advisory → · Where this data comes from →