Owners filed 3 complaints about this vehicle with federal regulators, most often about the visibility › windshield. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility › Windshield
1
0
0
0
Suspension › Front › Springs › Air Suspension › Springs/Bags
1
0
0
0
Engine and Engine Cooling › Cooling System
1
0
0
0
3 safety recalls
Part 573 reports
Exterior Lighting08V119000
Filed Mar 13, 20081,228 vehiclesCountry Coach Inc
Defect. COUNTRY COACH IS RECALLING 1,228 MY 2004-2008 MAGNA, AFFINITY AND INTRIGUE MOTOR HOMES. THESE MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUES SPECIFIED IN FMVSS NO. 108.
Risk. INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A MOTOR VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE MARKER LIGHTS ON THE SIDE OF EACH MOTOR HOME AS CLOSE AS REASONABLE TO THE FRONT AND REAR CORNERS AND WIRED INTO THE PARK LIGHT SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 17, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.
Equipment › Recreational Vehicle/Trailer05V373000
Filed Aug 29, 200588 vehiclesCountry Coach Inc
Defect. ON CERTAIN MOTOR HOMES, THE HYDRAULIC SLIDE ROOM HOSES COULD BLISTER AND LEAK DUE TO ENGINE HEAT.
Risk. LOSS OF HYDRAULIC FLUID COULD CAUSE THE SLIDE ROOM TO UNEXPECTEDLY EXTEND WHILE IN -TRANSIT. THIS CAN RESULT IN A VEHICLE CRASH.
Remedy. DEALERS WILL RELOCATE THE HYDRAULIC HOSES OUTSIDE OF THE ENGINE COMPARTMENT AND REPLACE ANY HOSES THAT EXHIBIT SIGNS OF BLISTERING OR LEAKAGE. THE RECALL BEGAN ON SEPTEMBER 12, 2005. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.
Equipment05V209000
Filed May 9, 2005282 vehiclesCountry Coach Inc
Defect. ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Risk. THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Remedy. VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR COUNTRY COACH AT 1-800-547-8015.
What owners reported
Newest filings
Engine and Engine Cooling › Cooling System
Filed Jul 10, 200838,000 milesAK
FAILURE OF THE TRANSMISSION DRIVEN POWER TAKE OFF (PTO) AND HYDRAULIC PUMP WHICH RUNS THE COOLING FAN. THE MECHANIC WHO REPLACED THE PTO AND PUMP INDICATED THE PTO SHAFT SPLINES FAILED DUE TO LACK OF LUBRICATION AND CAUSED THE HYDRAULIC PUMP FAILURE. IN TALKING TO THE MECHANICS AT COUNTRY COACH I LEARNED THAT OTHER 05 INTRIGUES HAVE HAD THIS PROBLEM AND THAT IT SOMETIMES OCCURS A SECOND TIME. THE FAILURE CAUSED THE COOLING FAN TO STOP WHICH RESULTED IN THE ENGINE OVERHEATING AND A UNSCHEDULED ROADSIDE STOP. ADDITIONAL OPERATION WOULD HAVE RESULTED IN AN ENGINE SHUTDOWN WHICH, IF IT OCCURRED IN A BUSY TRAFFIC SITUATION, COULD HAVE CAUSED AN ACCIDENT. *TR
Suspension › Front › Springs › Air Suspension › Springs/Bags
Filed May 20, 200625,089 milesCA
I PURCHASED A NEW 2005 COUNTRY COACH INTRIGUE IN SEPT OF 2004. I TOOK IT BACK TO THE SELLING DEALER IN JUNCTION CITY, OR. FOR RECURRING PROBLEMS ON 11/18/04 THAT INCLUDED AN INSTABILITY PROBLEM WITH THE FRONT END. THE COACH BOTTOMED OUT AT NORMAL HIGHWAY SPEEDS WHEN HITTING DIPS. THE MANUFACTURER OK'D TO ADJUST FRONT SHOCKS. THEY "RAISED COACH ON LIFT ADJUSTED KONI SHOCKS 2 TURNS SHIFTER. WHEN I LEFT THERE THE PROBLEM WAS STILL PRESENT. ON 7/29/05 THE COACH WAS RETURNED TO COUNTRY COACH FOR RESOLUTION OF THIS SAME PROBLEM. THEY ADJUSTED KONI FRONT SHOCK #88-1641. THE PROBLEM WAS STILL PRESENT. ON 10/13/2005 A STRESS CRACK - DRIVERS SIDE OF THE FRONT WINDSHIELD APPEARED. IT WAS VERIFIED AS A STRESS CRACK BY 2 LOCAL COUNTRY COACH AUTHORIZED SERVICE CENTERS THAT THERE WERE NO ROCKS ETC. - JUST A STRESS CRACK. THE DEALER REPLACED THE WINDSHIELD. AT THIS SAME TIME THEY NOTICED THE LEFT REAR END WAS LEANING...AND GOT AUTHORIZATION TO REPLACE THE LEFT REAR KONI SHOCK WHICH WAS BROKEN. I CONTEND THAT THERE IS A RELATIONSHIP TO THE CRACKED WINDSHIELD AND SHOCK ABSORBER PROBLEMS. ON 4/14/2006 I TOOK THE COACH BACK TO THE DEALER WITH THE SAME STRESS CRACK - LEFT SIDE - PROBLEM. THIS TIME COUNTRY COACH REFUSED TO REPAIR THE PROBLEM SO I DID TURN IT OVER TO MY INSURANCE COMPANY. WHILE THERE THE LEFT SHOCK AND LEVELING ARM AND BALL JOINT WERE FOUND TO BE BROKEN. BOTH REAR SHOCKS , LEVELING ARM AND BALL JOINTS WERE REPLACED AND CHARGED TO ME. THE DEALER SAYS THAT WHEN THE AIR BAGS ARE INFLA
Visibility › Windshield
Filed Jan 31, 200617,000 milesNC
DT*: THE CONTACT STATED THE WINDSHIELD CRACKED WITHOUT WARNING ON BOTH THE PASSENGER AND DRIVERS SIDE FROM TOP TO BOTTOM. THE WINDSHIELD HAS BEEN REPLACED ONCE BY THE MANUFACTURER, TWICE BY THE LOCAL DEALER AND TWICE BY INDEPENDENT GLASS DEALERS. THE MANUFACTURER DETERMINED THE FAILURE IS CAUSED BY STRUCTURAL INTEGRITY. ONCE THE WINDSHIELD IS REPLACED IT SOON FAILS AGAIN BECAUSE THERE IS NOT ENOUGH SUPPORT IN THE STRUCTURE OF VEHICLE. UPDATED 2/24/2006 - THE VEHICLE FRONT END HAD TO BE REPLACED BECAUSE THE MANUFACTURER FAILED TO ASSEMBLE AND/OR TORQUE THE BEARING ASSEMBLY CORRECTLY. THE BEARINGS HUB ASSEMBLY, SPINDLE AND A-ARM ASSEMBLIES WERE ALL REPLACED. COUNTRY COACH REFUSED TO SEND THE CONSUMER REPAIR DOCUMENT FOR THIS WORK. THE AXLE SEALS HAVE BEEN REPLACED SEVERAL TIMES. AT DELIVERY SEVERAL ITEM WERE FOUND TO BE DEFECTIVE, BROKEN, MISSING, MISADJUSTED, IMPROPERLY INSTALLED WIRED INCORRECTLY, LOOSE AND/OR OVER TIGHTENED FASTENERS TO THE POINT OF STRIPPING THE FASTENERS ABILITY TO SECURE. MISSING STEERING COLUMN BOOT. THE SMART TIRE READING WAS INCORRECT. THE BEDROOM CEILING WAS LOOSE AND SAGGING. THE TRANSMISSION OIL SENDING UNIT WAS WIRED TO THE ENGINE TEMPERATURE GAUGE AND THE ENGINE TEMP SENDING UNIT WAS WIRED TO THE TRANSMISSION GAUGE. THE FUEL LINE INTO THE FUEL FILTER WAS NEVER SEATED PROPERLY CAUSING FUEL LEAK. THE DRIVE TIRES WERE RUBBING THE FRAME. *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 13, 2008. Source: NHTSA Office of Defects Investigation.