Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension › front. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension › Front
1
0
0
0
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater
1
0
0
0
5 safety recalls
Part 573 reports
Exterior Lighting07V225000
Filed Jun 5, 2007605 vehiclesCountry Coach Inc
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE MOTOR HOMES WERE EQUIPPED WITH MORE THAN THREE AMBER IDENTIFICATION LAMPS LOCATED AT THE TOP AND FRONT OF THE VEHICLE. ALSO, THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUE AT 45 DEGREES AS SPECIFIED IN THE STANDARD.
Risk. THE FIVE IDENTIFICATION LIGHTS COULD POSSIBLY CAUSE CONFUSION TO ON-COMING MOTORISTS WHO ARE USED TO OBSERVING THREE IDENTIFICATION LIGHTS. THE INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A CRASH.
Remedy. DEALERS WILL REMOVE THE TWO EXTRA IDENTIFICATION LAMPS AND INSTALL FOUR SIDE MARKER LIGHTS, ONE AT EACH CORNER, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 31, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 800-547-8015.
Equipment05V209000
Filed May 9, 2005282 vehiclesCountry Coach Inc
Defect. ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Risk. THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Remedy. VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR COUNTRY COACH AT 1-800-547-8015.
Equipment › Recreational Vehicle/Trailer04V463000
Filed Sep 21, 2004349 vehiclesCountry Coach Inc
Defect. ON CERTAIN MOTOR HOMES, LIQUID PROPANE (LP) GAS COOK TOPS WERE INSTALLED USING A FLEXIBLE RUBBER HOSE THAT COULD BURN OR MELT.
Risk. IF UNDETECTED, THE HOSE COULD BURN THROUGH AND RESULT IN A LP GAS FIRE.
Remedy. DEALERS WILL REPLACE THE COOK TOP RUBBER HOSE WITH COPPER TUBING. THE RECALL BEGAN ON NOVEMBER 8, 2004. CUSTOMERS CAN CONTACT COUNTRY COACH AT 1-541-998-3720.
Steering04V259000
Filed Jun 7, 2004527 vehiclesCountry Coach Inc
Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.
Risk. THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy. HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.
Steering04E040000
Filed May 28, 2004610 vehiclesHolland Usa, Inc.
Defect. HOLLAND INDEPENDENT FRONT SUSPENSIONS P/N 90547917 IFS-114 WITH THE 90547978 SUBFRAME FOR USE ON CERTAIN COUNTRY COACH VEHICLES AND SHIPPED BETWEEN MARCH 5, 2003, AND JUNE 28, 2004. EARLY IFS-114 UNITS WITH P/N 90546687 USED A DIFFERENT SUBFRAME, P/N 90546691 THAT IS NOT AFFECTED BY THIS RECALL. THE NEW SUBFRAME DID NOT HAVE GUSSETS THAT HELP SUPPORT THE STEERING GEAR MOUNTING PLATE. THE LACK OF GUSSETS ALLOWS EXCESSIVE FLEXING OF THE STEERING GEAR MOUNTING PLATE WHICH MAY LEAD TO FATIGUE CRACKS.
Risk. IF A CRACK WERE TO DEVELOP AND PROPAGATE TO THE POINT WHERE THE STEERING GEAR MOUNTING PLATE WERE TO SEPARATE FROM THE SUSPENSION SUBFRAME, THEN STEERING CAN BECOME LOOSE WITH POSSIBLE LOSS OF STEERING CONTROL. A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR EVEN DEATH.
Remedy. HOLLAND WILL NOTIFY COUNTRY COACH'S CUSTOMERS AND PROVIDE REMEDY FREE OF CHARGE. OWNER NOTIFICATION BEGAN JULY 28, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501.
What owners reported
Newest filings
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater
Filed Aug 1, 200626,408 milesAK
DT*: THE CONTACT STATED THAT THE VEHICLE'S WATER HEATER HAD OVERHEATED AND OMITTED A FOUL ODOR. A NHTSA RECALL, #05V209000 WAS PERFORMED ON THE VEHICLE CONCERNING THE EQUIPMENT HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE VEHICLE WAS SCHEDULED FOR FURTHER INSPECTION AT A DEALER. THE MANUFACTURER WAS ALERTED.
Suspension › Front
Filed Aug 5, 20048,000 milesAK
RECALL 04 E 040 000 CONCERNING FRONT SUSPENSIONS: CONSUMER RECEIVED THIS RECALL NOTICE AND 1- 888/396-6501 CUSTOMER SERVICE NUMBER, BUT WAS NOT INFORMED WHERE THIS RECALL WOULD BE HONORED. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 5, 2007. Source: NHTSA Office of Defects Investigation.