Owners filed 8 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Equipment › Recreational Vehicle/Trailer
3
0
0
0
Equipment
3
0
0
0
Exterior Lighting › Hazard Flashing Warning Lights › Unit
1
0
0
0
Electrical System › Wiring › Fuses and Circuit Breakers
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer03V373000
Filed Oct 14, 200319,110 vehiclesCoachmen Rv Company, Llc
Defect. ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.
Tires01V132000
Filed Apr 16, 200118 vehiclesCoachmen Industries, Inc.
Defect. VEHICLE DESCRIPTION: TRAVEL TRAILERS. THE WRONG LOAD RANGE TIRES WERE INADVERTENTLY INSTALLED. AFFECTED UNITS WILL HAVE LOAD RANGE "B" TIRES INSTEAD OF THE REQUIRED LOAD RANGE "C" TIRES.
Risk. IF THE TRAVEL TRAILER WAS LOADED TO A WEIGHT THAT EXCEEDED THE CAPACITY OF THE TIRES, A TIRE FAILURE COULD OCCUR, RESULTING IN A LOSS OF CONTROL.
Remedy. DEALERS WILL INSTALL LOAD RANGE "C" TIRES ON AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN MAY 18, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COACHMEN AT 1-219-825-5821.
Suspension › Rear00V337000
Filed Oct 19, 200069 vehiclesCoachmen Industries, Inc.
Defect. VEHICLE DESCRIPTION: TRAVEL TRAILERS EQUIPPED WITH DROP AXLES AND 13" WHEELS. INCORRECT AXLE AND WHEEL ASSEMBLIES WERE INSTALLED. THE UNLOADED VEHICLE WEIGHT MAY EXCEED THE CARRYING CAPACITY OF THE TIRES.
Risk. THIS COULD CAUSE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING, LEADING TO A LOSS OF STEERING CONTROL.
Remedy. DEALERS WILL REPLACE THE AXLE ASSEMBLIES AND WHEELS.
What owners reported
Newest filings
Equipment
Filed Jul 5, 2011PA
TL* THE CONTACT OWNS A 2001 COACHMEN CATALINA EQUIPPED WITH A DOMETIC RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). AN AUTHORIZED DEALER WAS NOTIFIED, AND INFORMED THE CONTACT OF THE REPAIR PROCEDURES. THE CONTACT DECLINED TO HAVE THE REFRIGERATOR REPAIRED BECAUSE SHE BELIEVED THE REPAIRS WERE INSUFFICIENT. THE CONTACT STATED THAT THE REPAIRS WOULD NOT PREVENT THE FAILURE FROM OCCURRING, BUT ONLY CONTAIN THE POSSIBLE FIRE DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Equipment
Filed Jul 19, 2010CA
TL*THE CONTACT OWNS A 2001 COACHMEN CATALINA EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT HIS REFRIGERATOR WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06E076000. EQUIPMENT:RECREATIONAL VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY COULD NOT PERFORM THE RECALL REMEDY BECAUSE THE FAILURE HAD ALREADY OCCURRED AND THE REPAIR WOULD NOT FIX THE REFRIGERATOR.
Equipment
Filed Jan 7, 2009LA
TL*THE CONTACT OWNS A 2001 COACHMEN CATALINA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE ALSO SMELLED A STRONG ODOR OF AMMONIA. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT) AND NOTIFIED THE DOMETIC CUSTOMER CENTER. THE REPRESENTATIVE STATED THAT THEY WOULD BE RESPONSIBLE FOR THE RECALL KIT; HOWEVER, THE CONTACT STATED THAT THE REMEDY WOULD NOT CORRECT THE ISSUE. THE PART NUMBER WAS UNKNOWN.
Equipment › Recreational Vehicle/Trailer
Filed Jan 2, 2009IN
MID NOVEMBER 2008 THE REFRIGERATOR IN MY COACHMAN CAMPER TRAILER QUIT WORKING. I DISCOVERED THAT THE COOLANT LIQUID HAD LEAKED OUT. I HAD NOT YET GOTTEN IT IN FOR REPAIRS WHEN I RECEIVED A RECALL NOTICE FROM DOMETIC ON JAN 2, 2009 FOR THIS EXACT PROBLEM. THIS WAS MY FIRST NOTICE OF THIS PROBLEM EVEN THOUGH AFTER CALLING DOMETIC , I DISCOVERED THAT THEY HAD BEEN AWARE OF THE PROBLEM FOR SEVERAL YEARS. UPON CONTACTING DOMETIC I WAS ALSO INFORMED THAT THEY WOULD REPLACE THE HEAT SHIELD ONLY AFTER I HAD THE REPAIRS DONE OUT OF MY OWN POCKET. HOW CAN THEY TAKE THE POSITION THAT THEY ARE NOT RESPONSIBLE FOR THESE REPAIRS WHEN IT IS CLEAR THAT THE DEFECT AND BREAKDOWN OF THE EQUIPMENT IS ENTIRELY DUE TO THEIR FAULTY EQUIPMENT AND NEGLIGENCE? IS THERE A COURSE OF ACTION TO BE TAKEN TO RECTIFY THIS SITUATION OTHER THAN HIRING AN ATTORNEY? THE CAMPER INFO IS AS FOLLOW: 2001 COACHMAN CATALINA 249QB MODEL # 041 # . THE REFRIGERATORS INFO IS : DOMETIC MODEL # RM2652 SERIAL # 10203991. *TR
Equipment › Recreational Vehicle/Trailer
Filed Sep 6, 2007PA
2001 COACHMAN CATALINA COOLANT FROM THE REFRIGERATOR LEAKED OUT. DOMETIC WAS THE MANUFACTURER OF THE REFRIGERATOR AND THEY DENIED THE CLAIM BECAUSE THEIR REFRIGERATOR WAS REPAIRED PRIOR TO THE RECALL. *KB *JB
Equipment › Recreational Vehicle/Trailer
Filed Aug 1, 2007PA
DOMETIC REFRIGERATOR RECALL CUSTOMER IS ASKING FOR REIMBURSEMENT FOR REPLACEMENT**CC THE CONSUMER WAS INFORMED THE REPAIR WAS MADE BEFORE THE RECALL HAD BEEN ISSUED, HOWEVER THE CONSUMER STILL EXPERIENCED A FAILURE OF THE COOLING SYSTEM. MODEL#RM2852. *JB
Electrical System › Wiring › Fuses and Circuit Breakers
Filed Sep 27, 2001NY
WHEN HAZARD LIGHTS ARE ACTIVATED, BRAKE LIGHTS DO NOT ILLUMINATE WHEN SERVICE BRAKES ARE APPLIED. THIS WAS DISCOVERED WHILE TRAVELING IN HEAVY RAIN UP A HILL AT ABOUT 40 MPH. THE OWNER OF THE TRUCK FOLLOWING ME INFORMED ME WHEN WE STOPPED AT A REST AREA. THIS FAILURE OCCURS WHILE STOPPED OR AT ANY SPEED.*AK
Exterior Lighting › Hazard Flashing Warning Lights › Unit
Filed Sep 6, 2001NY
WHEN EMERGENCY FLASHERS ARE ON BRAKE LIGHTS DO NOT ILLUMINATE WHEN BRAKES ARE APPLIED. PLEASE GIVE ANY FURTHER DETAILS.*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 14, 2003. Source: NHTSA Office of Defects Investigation.