Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
-JAN 2015- THE KEY WAS LODGED IN THE IGNITION AND WOULD NOT COME OUT. I HAD IT TOWED TO NEAREST CHRY DEALER TO FIX. - JAN TO MAY- CAR INTERMITTENTLY STALLS/WON'T START. SOMETIMES STARTS WITH A JUMP. -MAY- MECHANIC/BATTERY INSTALLED $268. -JUNE/JULY- CAR INTERMITTENTLY STALLS/WON'T START. STARTS IF YOU WAIT A WHILE. -AUGUST-WON'T START/WONT JUMP/STRANDED WITH KIDS/TOWED TO MECHANIC. -CHANGED MY BATTERIES IN MY KEY FOBS AT LEAST 3 TIMES IN 2015. -I AM CONSTANTLY STRANDED WITH MY CHILDREN AND SPEND DAYS WITHOUT MY CAR WAITING FOR MECHANICS TO FIND OUT THE PROBLEM. THE CHRYSLER DEALER INFORMS ME THAT IT'S A MINIMUM OF $200 JUST TO LOOK AT IT. IT WILL MOST LIKELY BE MORE IF IT'S ELECTRICAL AND THEY NEED A DAY OR TWO. I HAVE TO GET MY KIDS TO AND FROM SCHOOL AND CAN'T PAY FOR ANOTHER CAR. MECHANIC SAID TO LOOK AT BULLETINS/INFO ON TIPM AND WIN. OTHER CHRY YEAR/MAKES HAVE HAD EXACT SAME ISSUES AND WERE RECALLED. THERE IS A CLASS ACTION SUIT FOR THIS YEAR/MAKE AND MANY MORE. HOW AM I STILL DRIVING? I WAS GIVEN A TIP BY A MECHANIC: OPEN THE HOOD AND THEN THE FUSE BOX. REMOVE THE M27 FUSE. WAIT 10 SECONDS. REPLACE FUSE. START CAR. IT'S BEEN WORKING SO FAR! APPARENTLY, THIS CLEARS A SOFTWARE LOCKUP IN THE MODULE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE; HOWEVER, THE VENT WINDOW DID NOT OPEN DUE TO AN INTERIM REPAIR WHERE THE TECHNICIAN DISCONNECTED THE SWITCH.
THE TURN SIGNAL LENSES ON THE OUTSIDE MIRRORS, FALL OFF, GREATLY DIMINISHING THE BRILLIANCE OF THE TURN SIGNAL.
THE CAR HAD POWER, BUT WOULD NOT START. CONTINUED TO TRY, BUT WOULD NOT START. POPPED HOOD, SLAPPED TIPM, CAR STARTED.
I HAVE BEEN WAITING SINCE MAY 2015 FOR THE REPLACEMENT PART FOR MY REAR QUARTER VENT WINDOW. I AM STILL ON A WAITING LIST AND HAVE MANY, MANY MORE PEOPLE AHEAD OF ME. WHY WOULD IT TAKE SO LONG TO GET THE NECESSARY PART TO THE DEALERSHIP? THIS RECALL IS FROM JUNE 2014! I DRIVE WITH SMALL CHILDREN IN MY VAN EVERY DAY. THEY ARE STRAPPED INTO CAR SEATS AND I CAN'T IMAGINE THE HORROR IF A FIRE BROKE OUT. PLEASE PROVIDE A RESOLUTION.
WE HAVE RECEIVED A SAFETY RECALL NOTICE FOR OUR VEHICLE REGARDING THE REAR QUARTER WINDOW SWITCH. MULTIPLE CALLS TO THE LOCAL CHRYSLER DEALERSHIPS HAVE ALL GOTTEN THE SAME RESPONSE...THE PART IS ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL BE IN. AND THEY WILL NOT TAKE DOWN OUR NAME AND CALL US WHEN IT COMES IN. THEY SUGGESTED JUST CALLING BACK EVERY FEW MONTHS. THIS IS QUITE FRUSTRATING. IN THE RECALL NOTICE IT SAID TO CONTACT IF THE DEALER COULD NOT REPLACE PART IN A REASONABLE AMOUNT OF TIME. I FEEL THAT THIS TIME FRAME IS NO LONGER REASONABLE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH SEVERAL MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. MA 10/19/15
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/14 WHEN THE CONSUMER ARRIVED AT THE DEALER, TO HAVE THE PART REPLACED, SHE WAS INFORMED THE PART WAS NOT AVAILABLE. UPDATED 01/25/16
WE PURCHASED THIS VEHICLE 6 MONTHS AGO. WE HAD NO ISSUES UNTIL RECENTLY THE VEHICLE WOULD NOT START. WE MADE SEVERAL ATTEMPTS TO START THE VEHICLE AND FINALLY IT WOULD TURN ON. THE FOLLOWING MORNING WE TRIED TO TURN IT ON AND IT WOULDN'T. THIS TIME THE VEHICLE WOULD NOT TURN ON. I TOOK IT TO A MECHANIC WHO TESTED THE FUEL PUMP AND DISCOVERED THERE MAY BE AN ISSUE WITH THE TIPM BOX. AFTER LOOKING THIS INFORMATION UP I FOUND THAT OTHERS ARE HAVING THE SIMILAR ISSUE AND SO I DECIDED TO REPORT THIS ISSUE.
I RECEIVED A SAFETY RECALL IN JUNE 2014 ADVISING OF REAR QUARTER VENT WINDOW SWITCH ON MY VEHICLE MAY OVERHEAT. ON JULY 3, 2014 I TOOK MY CAR IN FOR SERVICE AT CROTON AUTO PARK SERVICE DEPT, CROTON, NY AND SHOWED THEM MY RECALL NOTICE. I WAS TOLD THAT THEY WIRE HAD BEEN DISCONNECTED AND THAT WHEN THE PART CAME IN I WOULD BE CONTACTED. IT HAS BEEN A YEAR AND 1 MONTH AND AM STILL WAITING TO BE CALLED BY THE SERVICE DEPARTMENT TO MAKE REPAIRS TO THE DEFECTED ELECTRICAL WIRES. UPON MY LAST VISIT AROUND JUNE 2015 TO THE SERVICE DEPARTMENT I WAS ADVISED THAT THEY STILL HAD NOT RECEIVED THE PARTS, MY NAME WAS ON A LIST AND THAT CHRYSLER WAS BACKED UP MAKING THE CORRECTED PART. THIS CAR HAS BEEN NOTHING BUT A HEADACHE SINCE I DROVE IT OFF THE LOT WITH SEVERAL MANUFACTURER DEFECTS. THE FIRST LESS THAN 750 MILES ON THE CAR. AND THE SERVICE DEPT AT CROTON AUTO PARK IS ATROCIOUS, WITH REPAIRS TAKING EXCESSIVE TIME TO MAKE REPAIRS.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE FAILURE MILEAGE WAS 85,000. MA 10/16/15
CAR CRANKS BUT WILL NOT START. MY TIPM IS FAULTY IN MY 2011- CHRYSLER TOWN & COUNTRY @53896 MILES CAUSING OUR VEHICLE NOT TO RUN. WE WERE LUCKY THAT THIS ISSUE DID NOT OCCUR WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN. CHRYSLER CHARGED $395 IN LABOR AND $22 FOR THE PART PLUS TAX. AS YOU ARE PROBABLY ALREADY AWARE, THIS FIX WAS NOT PERMANENT; YET THE DEALERSHIP SAYS "ALL 'WORK IS COMPLETED". NO YOU DID NOT FIX TIPM; JUST "INSTALLED EXTERNAL FUEL PUMP RELAY". WE WOULD LIKE OUR VEHICLE RESTORED TO ITS ORIGINAL CONDITION.
CAR WILL TURN OVER BUT NOT START. HAD IT TOWED TO A DEALER WHILE AWAY FROM HOME ON A FAMILY ROAD TRIP. AFTER SEVERAL HOURS OF WAITING THE DEALER SAID THE PROBLEM WAS A FAULT WITH THE TIPM AND THAT IT WOULD NEED TO BE REPLACED AT A COST OF OVER $1100 DOLLARS. I HAVE NO OTHER ALTERNATIVE, BUT WHAT AN EXPENSIVE REPAIR.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WINDOW FAILED TO OPEN. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,320.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MA 10/25/15 THE CONSUMER STATED THE PARTS WERE REPLACED. UPDATED 11/03/15.*JB
THIS IS A RECALL THAT I RECEIVED A NOTICE ABOUT 8 MONTHS AGO. THE VENT WINDOW SWITCH I GO TO THE DEALER & THEY SAY THEY HAVE NOT RECEIVED THE PARTS .A YEAR IS A LITTLE LONG TO WAIT FOR PARTS.
WE CAN NOT GET CHRYSLER TO ORDER PARTS AND REPAIR THE RECALL FOR THE REAR QUARTER VENT WINDOW SWITCH. THIS IS RECALL P25/NHTSA 14V-234. THEY NEVER HAVE THE PARTS AND ARE NOT WILLING TO ORDER THE NEEDED PARTS FOR THE RECALL. THEY SUGGEST CALLING THEM WEEKLY TO SEE IF ANY PART CAME IN THAT WEEK.
TL* THE CONTACT OWNS A 2011 TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VENT WINDOW SWITCH WAS REPAIRED; HOWEVER, THE BLIND SPOT SENSORS AND THE BACK UP CAMERA CONNECTED ON THE SAME WIRING HARNESS FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 71,019. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MARCH OF 2015. THE DEALER STATED THAT THE MANUFACTURER PROVIDED ONE PART PER WEEK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE PARKED, A STRONG BURNING ODOR EMITTED FROM THE VENT WINDOW SWITCH IN THE DRIVER'S DOOR ARM REST. THERE WERE NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE VENT WINDOW SWITCH IN THE DOOR ARM REST WAS DISCONNECTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. MA 10/15/2015 *CN
THIS IS IN REGARDS TO A SAFETY RECALL. FOR THE REAR QUARTER VENT WINDOW SWITCH. AFTER TALKING TO JOHNSON AND SONS 1910 WEST GRAND AVE., WISCONSIN RAPIDS, WI 54495. (888)544-6369 TWICE FOR AN APPOINTMENT I WAS TOLD THERE IS A TWO YEAR WAIT!!!! SINCE THEN THE SWITCH STOPPED WORKING. THE VENTS HAD TO BE MANUALLY CLOSED. AND NOW DO NOT WORK AT ALL. THIS NOT AN ACCEPTABLE OR REASONABLE TIME TO WAIT FOR THE PART. I COULD FIX IT MYSELF IF I HAD THE PART. PLEASE CHECK INTO THIS MATTER. THANK YOU. *TR
BATTERY FAILURE LAST MONTH FOLLOWED BY A TIPM FAILURE THIS MONTH. BATTERY COST ME $220 TO REPLACE. I FOUND OUT IT COULD HAVE BEEN CAUSED BY THE TIPM FAILURE. 8/12/15 COULD NOT START CAR. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THE TIPM WAS NOT SENDING A SIGNAL TO THE FUEL PUMP AND HAD TO BE REPLACED. IT WAS NOT COVERED AND IT COST ME $1050.05 TO REPLACE. THIS SEEMS TO BE A MAJOR ISSUE WITH CHRYSLER VEHICLES.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN EITHER USING THE KEYLESS ENTRY CONTROL OR USING THE INTERIOR DOOR LOCK CONTROLS THE RH FRONT PASSENGER DOOR WILL NOT LOCK/UNLOCK USING THE ELECTRONIC CONTROLS. HAD BEEN FUNCTIONAL UP TO THIS POINT IN TIME. HAVE TO MANUALLY PUSH DOWN THE LOCK BUTTON AND TO UNLOCK , HAVE TO REACH OVER AND PULL THE DOOR HANDLE IN ORDER TO UNLOCK THE DOOR. APPARENTLY A VERY COMMON COMPLAINT FOR THIS MODEL.
THIS IS WITH REGARD TO A CHRYSLER REAR QUARTER VENT WINDOW SWITCH SAFETY RECALL P25/NHTSA 14V-234. WE RECEIVED THE RECALL AROUND MAY 2014 AND WENT TO THE LOCAL DEALER SHORTLY AFTER. THEY DID NOT HAVE THE PART SHIPPED FROM CHRYSLER AND DISCONNECTED OUR VENT WINDOW SWITCH AS A SAFETY MEASURE UNTIL THE PART COMES IN. WE HAVE CHECKED NUMEROUS TIMES AND THEY STILL HAVE NOT RECEIVED THE PARTS FROM CHRYSLER AS OF AUGUST 2015. THE DEALER APPEARS TO HAVE DONE WHAT THEY CAN AND THE HOLD UP HAS BEEN WITH CHRYSLER.
WE HAVE OWNED OUR VAN FOR 3 WEEKS. IT HAS BEEN IN THE SHOP ONCE ALREADY AND I HAVE ANOTHER CALL INTO THE DEALERSHIP. STARTING 07/2015 THE VAN WOULD NOT START EASILY, THREE TIMES ONCE I HAD IT STARTED AND WAS PHYSICALLY DRIVING IT SHUT DOWN. WE HAD IT BROUGHT IN FOR SERVICE AND THEY FIXED THE AIR FILTER. WHEN IT WAS RETURNED IT RAN OKAY FOR TWO DAYS AND THEN THE PROBLEMS BEGAN AGAIN. TODAY I DROVE THE VAN TO AND FROM THE GROCERY STORE. I WENT TO PUT THE VAN IN MY GARAGE AND IT WILL NOT START AT ALL. THE ENGINE TRIES BUT NEVER STARTS. THE LIGHTS COME ON, WINDOWS GO UP AND DOWN AND THE DOORS CAN LOCK. IT JUST WONT START.
WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE CHECK ENGINE LIGHT LIT-UP ON THE DASH. I PULLED OFF THE ROAD AND CALLED MY DEALER WHICH WAS LOCATED 15 MILES AWAY AND WAS TOLD THAT I MAY NOT MAKE IT BACK TO THEM FOR SERVICE. THE ENGINE WOULD QUIT. I DID DRIVE TO THE DEALER WITHOUT INCIDENT. THE ALTERNATOR WAS REPLACED BY THE DEALER AT A COST OF $577.35. THE CAUSE OF THE FAILURE OF THE ALTERNATOR WAS NOT IDENTIFIED, 14V-634 DOES NOT INCLUDE THE TOWN AND COUNTRY BUT INCLUDES OTHER CHRYSLER, DODGE AND JEEP VEHICLES OF THE SAME YEAR. I AM REQUESTING THAT THIS VEHICLE BE CONSIDERED FOR THIS RECALL.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TURN SIGNAL LAMP ON BOTH MIRRORS DEFECTIVE. COVER COMES OFF EXPOSING THE ELECTRICAL BOARD WITH THE LIGHTS. BOTH SIDES NOT FUNCTIONING. THIS APPEARS TO BE A COMMON ISSUE ON THE INTERNET. WE HAVE A CHRYSLER MAXIMUM CARE PLAN WHICH IT THE BEST WARRANTY CHRYSLER OFFERS BUT THIS PART IS NOT COVERED. THIS ITEM IS FOR ADDED SAFETY BUT NOT FUNCTIONING AND I'M CONCERNED EXPOSED ELECTRICAL BOARDS TO THE WEATHER COULD CAUSE A SHORT OR FIRE.
SO, STARTED WITH KEY FOBS NOT WORKING NEXT WAS THE AIR BAG LIGHT GOING OFF AND ON AND NOW IT WONT EVEN START. AFTER LETTING THE VAN SIT FOR A WILE IT WILL START HOWEVER NOW IT WILL JUST SHUT OFF WILE DRIVING.
BLIND SPOT INDICATORS BEGAN TO MALFUNCTION WITH INDICATORS IN MIRRORS REMAINING ON, AND DRIVER INFORMATION SYSTEM STATING THE BLIND SPOT INDICATOR SYSTEM FAILED. ALSO LOST REAR BACK-UP CAMERA SHORTLY THEREAFTER. PURCHASED THIS VAN AS A REPLACEMENT TO MY 2005 T&C WITH 280,000 MILES.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE LOW PRESSURE WARNING LIGHT AND CHIMES REPEATEDLY GO ON AND OFF, SEVERAL TIMES A MINUTE, WHILE DRIVING WHEN THE TIRES ARE AT CORRECT PRESSURE. IT IS INCREDIBLY DISTRACTING WHILE DRIVING.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF IN THE OFF MODE AND THE KEY HAD TO BE REMOVED IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FIRMWARE NEEDED TO BE RE-FLASHED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE AVAILABLE FOR THE REPAIR. THE DEALER STATED THAT IF THE IGNITION SWITCH GLOWED GREEN, THE PARTS WERE NOT AVAILABLE. THE CONTACT MADE SEVERAL ATTEMPTS TO HAVE THE VEHICLE REPAIRED SINCE AUGUST OF 2014. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH SEVERAL MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
JUST PURCHASE A USED 2011 T&C , REMOTE START AND KEY LESS START, THIS MORNING MY PREGO WIFE TRY TO TAKE MY DAUGHTER TO THEIR CAMP , AND CAR WON'T START , NO ERROR MESSAGE , NO BATTERY PROBLEM INDICATION , STRANGELY ENOUGH , THE ACCESSORY POWER WAS STAYED ON EVEN WHEN WE TRY TO LOCK IT . AFTER ABOUT 30 MINUTES OF TRYING WITH NO RESULT , THE CAR WAS SUDDENLY TURNED ON. READ IN FORUMS , SEEM TO BE A SYMPTOM OF THE TIPM ISSUE
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WIRELESS WIN MODULE WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH CERTAIN MODEL YEARS 2009-2010 UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
TIPM FAILURE FIRST STARTED PRESENTING AS DIFFICULTY STARTING APPROXIMATELY ONE MONTH AGO, THEN WENT AWAY FOR A BIT. TODAY THE CAR FAILS TO START AT ALL. TOLD THAT IT WAS TIPM AND THAT THE COST IS $$$ JUST FOR THE PART..
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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