2011 Chrysler Town And Country complaints

VAN SHAKES AND MAKES GRINDING NOISES WHEN BRAKES ARE PRESSED. BROUGHT IT TO DEALER TOLD ME THAT FRONT BRAKES AND BACK BRAKES AND ROTORS NEED REPLACEMENT FOR $765.00. THE CAR HAS 27000 MILES ON IT THE BRAKES AND ROTORS SHOULD NOT HAVE GONE THIS QUICKLY. THIS CAR IS LESS THAN 3 YEARS OLD. IT WAS BRAND NEW WHEN I GOT IT. CHRYSLER NEEDS TO STEP UP AND BE RESPONSIBLE FOR ALL THESE BRAKE PROBLEMS. *JS

WHILE DRIVING AT NIGHT, A FAULT APPEARED IN THE DASH STATING THAT THE BLIND SPOT DETECTION SYSTEM NEEDED SERVICE. THE BLIND SPOT INDICATORS IN EACH SIDE VIEW MIRROR STAYED ILLUMINATED. AT NIGHT THESE ORANGE LIGHTS ARE DISTRACTING TO THE DRIVER. SINCE THEY ARE ALWAYS ILLUMINATED, IT CAUSES THE DRIVER TO SECOND-GUESS WHETHER A LANE CHANGE CAN BE MADE OR NOT EVEN AFTER CHECKING THE BLIND SPOT. TOOK THE VAN IN TO BE SERVICED AT A CHRYSLER DEALERSHIP. THE SERVICE TECHNICIAN DETERMINED THAT THE BLIND SPOT DETECTION MODULE IS DAMAGED DUE TO WATER GETTING INSIDE AND SHORTING IT OUT. THE MODULE WOULD NEED TO BE REPLACED AT A COST OF OVER $1,200. HE ALSO STATED THAT IT IS A COMMON PROBLEM AND GAVE ME THE CHRYSLER STAR CASE([XXX]) DOCUMENTATION THAT THEY HAVE FROM CHRYSLER. THIS IS OBVIOUSLY A DESIGN DEFECT AS THE MODULE IS NOT DESIGNED TO GET WET BUT IS LOCATED IN A LOCATION THAT ALLOWS IT TO GET WET. REPLACING THIS WOULD NOT SOLVE THE PROBLEM, IT WOULD ONLY LEAD ME TO REPLACE IT IN ANOTHER FEW YEARS, NOT TO MENTION THE MODULE ON THE OTHER SIDE OF THE VEHICLE. THE SERVICE TECHNICIAN DISABLED THE SYSTEM VIA THE CONSOLE CONTROLS, WHICH SOLVED THE PROBLEM OF THE INDICATOR LIGHTS CONSTANTLY BEING ON. HOWEVER, THIS HAS LED TO ANOTHER SAFETY CONCERN IN THAT THE DRIVER OF THE VEHICLE HAS BEEN DRIVING THE VEHICLE FOR THREE YEARS WITH THE DETECTION SYSTEM ENABLED AND IS USED TO SEEING THE INDICATORS ILLUMINATED WHEN A VEHICLE IS PRESENT IN THE BLIND SPOT. I CONTACTED CHRYSLER BUT THEY WOULD NOT

WE TOOK OUR 91 YEAR OLD MOTHER TO GET HER MEDICINE AT WAL-MART. CAME OUT WITH HER MY HUSBAND PULLED UP TO PICK US UP. STOPPED CAR PUT IN PARK AND TURNED EXG. OFF WENT AROUND CAR OPENED THE DOOR FOR MY MOTHER SHE GO IN, BUT THE DOOR WOULD NOT CLOSE. HE WENT AROUND TRIED TO START CAR BUT NOTHING HAPPENED. KEY WOULD NOT EVEN COME OUT OF IT. CAR STUCK IN PARK KEY IN IT NO LIGHT OR ANYTHING. PAID $85 DOLLARS TO GET IT TOWED TO MY MOTHERS HOUSE. MY MOTHERS HOUSE IS 100 MILES AWAY FROM OUT HOUSE. ONLY ONE CAR TO DRIVE. HAD TO BORROW MY BROTHERS CAR TO GET HOME. HAD TO PAY ANOTHER $60 DOLLARS TO GET IT TOWED TO A CHRYSLER DEALER, THIS WAS OWN MONDAY. THEY HAD TO REPLACE THE IGN SWITCH & THE IGN. SWITCH MODULAR. BATTERY WAS SHORTED OUT. COST TO DO ALL THIS WAS $851.65 PLUS TOWING . WHY SHOULD YOU HAVE TO PAY THAT MUCH FOR A 3 YEAR OLD CAR. THERE SHOULD BE A RECALL OR SOMETHING OWN THINGS LIKE THIS. DOES CHRYSLER NOT CARE THAT WE WILL NEVER BUY ANOTHER CHRYSLER EVER. THIS CAR IS A 2011 CHRYSLER TOWN & COUNTRY. WE EVEN CALLED THE CHRYSLER CORP. AND THEY SAID THERE WAS NO RECALL ON IT. THEY SAID THERE WAS A RECALL PENDING OWN THIS. IF NOT FOR MY BROTHER WHAT WOULD WE HAVE DONE? *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ETC AND MIL SENSORS ILLUMINATED INTERMITTENTLY. AFTER DRIVING VARIOUS SPEEDS OVER A BUMP OR UNEVEN LAND, IT WOULD BECOME EXTREMELY DIFFICULT TO RESTART THE VEHICLE. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO START THE VEHICLE WITH THE KEY IN THE IGNITION AND WITH THE KEY FOB. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

SEVERAL WEEKS AGO THE BLIND-SPOT ALERT SYSTEM IN MY 2011 CHRYSLER TOWN AND COUNTRY MALFUNCTIONED. I BROUGHT THE VEHICLE TO MY LOCAL CHRYSLER DEALER. THE VEHICLE HAS OVER 50,000 MILES (AND LESS THAN 55,000 MILES, AT THAT TIME) SO THIS WAS NOT A WARRANTY ISSUE. WHEN THE BUMPER WAS REMOVED, IT CONTAINED A SIGNIFICANT AMOUNT OF ROAD DEBRIS AND ROAD SALT. THE LEFT SIDE BLIND-SPOT ALERT MODULE WAS CORRODED. THEY QUOTED REPLACING THAT MODULE AT ABOUT $1200. *JS AT THE DEALER I SAW A REAR BUMPER ASSEMBLY THAT HAS RELATIVELY SMALL OPENINGS THAT ALLOW DEBRIS TO ENTER WITHOUT A WAY FOR IT TO LEAVE. THIS MADE IT EASY FOR SALT AND DEBRIS TO ENTER AND DIFFICULT FOR IT TO LEAVE. THIS PROMOTED THE CORROSION. I CONTACTED CHRYSLER. THEIR POSITION WAS THEY DID NOT COVER CORROSION UNDER ANY CIRCUMSTANCES. I CAN FORWARD MY EMAIL EXCHANGE WITH CHRYSLER TO YOU. I VISITED A LOCAL COLLISION REPAIR SHOP. THEY REMOVED THE REAR BUMPER. WITH THEIR EXPERTISE, THEY WERE ABLE TO INFORM ME THAT THE OPENING THAT ALLOWED DEBRIS AND SALT TO ENTER WAS LOCATED WHERE THE REAR TIRES WOULD THROW ROAD DEBRIS AND ROAD SALT AT THE OPENING. CHRYSLER IS REPLACING BETWEEN 375 AND 400 OF THESE MODULES A WEEK ? AT OVER $1000 EACH, BEFORE LABOR TO INSTALL. *JS

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE AT A COMPLETE STOP, A STRONG BURNING ODOR EMITTED FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO BOTH REAR BRAKES STICKING. THE REAR BRAKES AND CALIPERS WERE REPLACED. IN ADDITION, THERE WAS A LEAK IN THE REAR AIR CONDITIONER EVAPORATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

FAILURE OR BLIND SPOT DETECTION SYSTEM. AFTER GOING THROUGH A CAR WASH WITH AN UNDERCAR CLEANING, THE BLIND SPOT DETECTION SYSTEM STARTED TO ACT ERRATICALLY. TOOK IT IN TO BE SERVICED. SERVICE ADVISOR STATED THAT THE TECHNICIAN DETERMINED THAT BOTH OF THE SENSORS WERE FAILED DUE TO HAVING DONE A "PIN TEST" THAT SHOWED THEY WERE SHORTED OUT. FACING A REPAIR COST ESTIMATE OF OVER $2300 DOLLARS TO HAVE THEM REPLACED, I HAD THE BLIND SPOT SYSTEM DISABLED VIA THE CONSOLE CONTROLS. SINCE THIS WAS A SAFETY SYSTEM THAT WAS PROMOTED WHEN I PURCHASED THE VEHICLE, I FEEL THAT DUE TO THE NUMBER OF FAILURES CURRENTLY OCCURRING AS EVIDENCED BY OTHER ENTRIES IN THIS DATABASE, THIS SYSTEM SHOULD BE RECALLED AND REPAIRED BY THE MANUFACTURER. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

EXITING FREEWAY RAMP, MADE A SHARP RIGHT TURN, ALERTED BY VEHICLE PASSING BY THAT MY REAR BRAKES WERE VISIBLY ON FIRE. PULLED OVER EXITED THE VEHICLE WHERE REAR BRAKES WHERE STILL SMOKING. CAR TOWED TO SERVICE STATION WHERE THE VEHICLE WAS DEEMED NON-DRIVABLE DUE TO THE COMPLETE SEARING OF THE REAR BRAKE PADS, CALIPERS, ROTORS, AND REAR TIRES. THIS WAS AN EXTREMELY FRIGHTENING EXPERIENCE AS I THOUGHT THAT THE TOWN AND COUNTRY WAS LABELED AS ONE OF THE SAFEST MINI VANS. *TR

I WENT TO HAVE MY RECALL FIXED. IF THEY DID THE RECALL I WOULD NO LONGER BE ABLE TO USE REAR QUARTER VENT WINDOWS. I USE THEM ALL THE TIME. THIS IS NOT A FIX. THIS JUST COVERS YOUR BUTT. I WANT IT FIXED. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE PASSENGER SEAT BELT WARNING CHIME WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT IF THE PASSENGER DID NOT SECURE THE SEAT BELT, THE WARNING CHIME WOULD NOT COME ON. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT BELT WARNING CHIME WAS NOT DEFECTIVE AND ADVISED THE CONTACT THAT THE MANUFACTURER HAD DECIDED TO DISABLE THE FEATURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,150. UPDATED 8/14/14*CN UPDATED 09/4/2014 *JS

MY BLIND SPOT MIRRORS WOULD STAY LIT AS IF SOMEONE WAS APPROACHING MY VEHICLE FROM BOTH SIDES. I TOOK THE VEHICLE IN FOR REPAIRS. THEY QUOTED OVER $1000.00 TO REPLACE THE SENSOR THAT IS GOING OUT ON MOST TOWN AND COUNTRYS. CHRYSLER ADVERTISES THAT THIS VEHICLE IS IMPORTED FROM DETROIT.I DON'T UNDERSTAND WHY CHRYSLER DOES NOT STAND BEHIND THEIR PRODUCT. I WILL CONSIDER AN IMPORTED VEHICLE ON MY NEXT PURCHASE. HAVE YOU SEEN DETROIT LATELY? THAT COULD BE WHY, IT DOES NOT LOOK AS THOUGH IT WILL BE COMING BACK SOON ALONG WITH CHRYSLER. *TR

BRAKE PADS REPLACED AT 44,000 MILES. AT 46,000 MILES THE BRAKES STARTED VIBRATING THE ENTIRE CAR (LIKE ABS PULSATING X10) REGARDLESS OF SPEED. DEALER FOUND LOCKED CALIPER PINS WHICH HAD WARPED THE ROTORS ON THE LEFT SIDE. THIS IS A COMMON PROBLEM. SO COMMON THAT CHRYSLER DECIDED TO POST A BULLETIN, INSTEAD OF A RECALL BECAUSE THEY HAVEN'T PUT ENOUGH THOUGHT INTO THE ISSUE TO FIND AN EFFECTIVE FIX. MEANWHILE, MY FAMILY'S SAFETY IS IN JEOPARDY. *TR

THE "BLIND SPOT MONITORING AND CROSS PATH DETECTION" SAFETY FEATURE STOPPED WORKING. WE ARE GETTING A WARNING TO SERVICE THIS SAFETY ITEM. BLIND SPOT MONITOR DOES NOT WORK, WHICH PUTS US AND OTHERS AT RISK OF A CRASH. I SEE NUMEROUS OTHER COMPLAINTS ON THIS SAFETY ITEM. WE ARE GETTING ESTIMATES ON IT TODAY, BUT BASED ON OTHER COMPLAINTS, IT IS TOO EXPENSIVE TO REPAIR. I EXPECT CHRYSLER TO ADDRESS THIS SAFETY CONCERN AND REPLACE THESE DEFECTIVE UNITS AT THEIR COST AND MY INCONVENIENCE. *TR

AT FIRST I RECEIVED OCCASIONAL WARNINGS THAT THE BLIND SPOT DETECTION WAS NOT WORKING. NORMALLY THIS WOULD CLEAR AFTER RESTARTING. THE PROBLEM BECAME MORE PRONOUNCED AND EVENTUALLY REMAINED ON. TOOK IT TO THE DEALER'S SERVICE DEPARTMENT AND THEY SAID BOTH UNITS HAD FAILED AND THE COST FOR REPAIR WOULD BE OVER $2000. I HAVE DECIDED TO WAIT TO FIX IT BUT I AM DISAPPOINTED. THIS ADDED SAFETY FEATURE WAS ONE OF THE REASONS WHY I PURCHASED THE VAN. IS CHRYSLER DOING A RECALL ON THIS PART SINCE IT DOES SEEM TO FAIL REGULARLY? *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER" SIDE BRAKE WAS MAKING A LOUD ABNORMAL SOUND. THE CONTACT STATED THAT HE REPLACED THE CALIPERS ON THE SAME WHEEL SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 8/19/14*CN UPDATED 08/23/2017*CT

MY 6 YEAR OLD SON HIT THE BUTTON TO OPEN THE AUTOMATIC DOOR THE SAME TIME I HIT THE IT CAUSING THE DOOR TO CLOSE ON HIS HEAD. IT CLOSED ON HIS HEAD WITH TREMENDOUS FORCE AND PRESSURE BEFORE RELEASING LEAVING HIM WITH A LARGE BUMP ON THE SIDE OF HIS HEAD AND SORE. IT TOOK A FEW SECONDS TO RELEASE. IT SHOULD HAVE NEVER CLOSED WITH THAT MUCH PRESSURE AS IT COULD HAVE BROKEN A BONE AND POTENTIALLY WORSE. THE DOOR SHOULD HAVE STOPPED AND RELEASED AS SOON AS IT TOUCHED MY SON. THE SAFETY MECHANISM OF THIS DOOR IS NOT SAFE AND CAN CAUSE SERIOUS HARM. THE DOOR NEEDS TO CLOSE SLOWER AND LIGHTER. AS SOON AS ANYTHING IS FELT IN THE WAY IT SHOULD RELEASE IMMEDIATELY AND NOT CONTINUE TO TRY TO CLOSE. *TR

THE MESSAGE ON MY DASHBOARD SCREEN SAYS "SERVICE BLIND SPOT MONITORING SYSTEM" AND "BLIND SPOT MONITORING SYSTEM UNAVAILABLE". THE MESSAGE SYSTEM FOR THE FAILURE CONTINUES TO DING INTERMITTENTLY WHILE I AM DRIVING, WHICH IS VERY ANNOYING. I TOOK THE VAN TO MY DEALER. THE ESTIMATE TO REPLACE THE REAR FACIA HARNESS AND THE BODY SIDE OF THE CONNECTOR C200 TO SEE IF POWER, GROUND AND CAN-C ARE PRESENT AT THE BLIND SPOT SENORS IS A MINIMUM OF $450 (PARTS AND LABOR). THIS MAY NOT FIX THE PROBLEM. COMPLETE REPLACEMENT OF THE SYSTEM COULD RUN WELL OVER $1000 AND POSSIBLY UP TO $3,000. MY VAN SITS IN A HEATED GARAGE 7 MONTHS A YEAR WHILE WE GO SOUTH. IT IS ALWAYS MAINTAINED, AND IT IS WASHED WEEKLY FOR THE 5 MONTHS WE USE IT. THIS IS A DEFECTIVE PART! THE BACKORDER IS OVER 2 MONTHS SO I KNOW THIS IS A PROBLEM FOR MANY PEOPLE. SO I WILL HAVE TO DRIVE IT WITHOUT BENEFIT OF THE WARNING SYSTEM, WHICH I RELY ON TO KNOW THERE IS A VEHICLE IN MY BLIND SPOT. I EXPERIENCED A BACKORDER ON MY 2007 VAN FOR A REAR AIR CONDITIONER, WHICH I WAS WITHOUT FOR AN ENTIRE HOT SUMMER! EVENTUALLY CHRYSLER ISSUED A RECALL AND PAID FOR THE PART/LABOR, BUT THAT TOOK A COUPLE OF YEARS. THIS IS VERY ANNOYING AND CHRYSLER SHOULD GET ON TOP OF THE PROBLEM AND GET THE NEEDED PARTS INTO PRODUCTION! RIDICULOUS WAY TO TREAT CUSTOMERS. I ALSO PURCHASED AN EXTENDED WARRANTY FROM CNA WHEN I BOUGHT THE 2011 VAN. CNA INITIALLY TOLD ME THEY WOULD COVER THE BLIND SPOT MONITORING SYSTEM. WHEN THE DEALER REPORTED THAT IS WAS "

BLIND SPOT DETECTOR STOPPED WORKING AT APPROXIMATELY 42,000 MILES. ALARM CAME ON SAYING "SERVICE BLIND SPOT SYSTEM" AND LIGHTS ON BOTH SIDE VIEW MIRRORS STAYS ON ALL THE TIME. THE CAR JUST GOT OUT OF WARRANTY AT 40,000 MILES AND THEY WANT TO CHARGE AROUND $1,400 FOR REAR MODULE AND AROUND $800 FOR FRONT MODULE TO FIX THE PROBLEM !! I THINK THAT'S A SCAM !!! I PURPOSELY PAID EXTRA JUST FOR THIS SAFETY FEATURE AND IT DOESN'T WORK FOR NO FAULT OF OURS !!! THIS IS A SAFETY PROBLEM BECAUSE THE CAR IS LARGE AND THE BABY'S CAR SEAT BLOCKS THE VIEW OUT OF THE REAR WINDOW !! WHILE ASKING AROUND I UNDERSTAND IT'S HAPPENED TO QUITE A FEW PEOPLE WHO OWN A TOWN AND COUNTRY AFTER THEY GET OUT OF THEIR WARRANTY ??? I SEE A PATTERN GOING ON HERE !!! PLEASE LOOK INTO THIS ISSUE. THANK YOU FOR YOUR TIME & GOD BLESS !!! *TR

THE "SERVICE BLIND SPOT INDICATOR" NOTIFICATION CAME ON IN 09/2013 AT APPROX 35,900 MILES. I BROUGHT IT TO THE DEALERSHIP AND THEY DETERMINED THAT THE SENSOR WAS DEFECTIVE AND REPLACED IT UNDER WARRANTY. ON 5/20/2014 THE SAME MESSAGE APPEARED AGAIN. I CALLED THE DEALERSHIP AS I AM NOW AT APPROX 47K MILES AND OUT OF WARRANTY. THEY STATED THAT SINCE THE PART WAS REPLACED UNDER WARRANTY, THE PART DID NOT GET THE NORMAL 12K MILES/12 MONTH WARRANTY. THAT IS RIDICULOUS AS THIS IS NOT A WEAR AND TEAR PART AND IT SHOULD SURELY LAST MORE THAN 9 MONTHS. THIS IS ONE OF THE SELLING SAFETY FEATURES OF THE VEHICLE. AFTER DOING A COUPLE OF SEARCHES ON THE INTERNET, I HAVE FOUND THAT THIS IS A COMMON ISSUE. I HAVE CONTACTED CHRYSLER IN REGARD TO THE REPLACEMENT PARTS NOT BEING COVERED. I SAY THAT IF IT IS A KNOWN ISSUE, IT NEEDS TO BE RECALLED. *TR

VEHICLE BEGAN APPROXIMATELY 30 MILES PRIOR WITH A WOBBLE/SWAY AT HIGHWAY SPEED. AFTER ANOTHER 20 MILES CLINKS DEVELOPED FROM RIGHT REAR. THE FINAL INCIDENT HAD THE RIGHT REAR WHEEL SEEMINGLY LOCK CAUSING ME TO BRING THE VEHICLE TO A SUDDEN STOP. AS IT TURNS OUT THE VEHICLE HAD 2 RIGHT REAR SWING ARM MOUNTING BOLTS MISSING AND THE OTHER 2 SHEARED OFF. THIS CAUSED THE RIGHT REAR TIRE TO CONTACT THE INNER WHEEL WELL CUTTING IT. ADDITIONALLY THERE WERE 2 BOLTS MISSING FROM THE LEFT SWING ARM MOUNT. HAD THIS OCCURRED AT HIGHWAY SPEED AND NOT AS I WAS EXITING IT COULD HAVE BEEN A VERY SERIOUS ACCIDENT. *TR UPDATED 07-08-15 *BF UPDATED 8/30/2017*CN

BLIND SPOT MONITOR SENSOR AND BACKUP DETECTOR FAILURE. IMPORTANT SAFETY EQUIPMENT. UPDATED 06/10/14 *BF

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS BRAKE SENSOR ILLUMINATED INTERMITTENTLY. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FRONT BRAKES, THE REAR BRAKES, THE ROTORS AND THE BRAKE PADS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,460.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND SPOT DETECTOR SYSTEM DISPLAYED A NON-FUNCTIONAL WARNING MESSAGE ON THE MESSAGE CENTER AND THE SYSTEM STOPPED WORKING. THE FAILURE ALSO CAUSED THE REAR CAMERA PARK ASSIST TO STOP WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE SENSOR OR WIRING HARNESS MIGHT NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 48,000. THE CURRENT MILEAGE WAS 50,100. UPDATED 08/11/14*LJ THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED UNDER GOODWILL WARRANTY CLAIM APPROVED BY CHRYSLER. UPDATED 08/12/2014 *JS

BLIND SPOT DETECTORS CAME ON AND WOULD NOT SHUT OFF. TOOK TO DEALER, NOT UNDER WARRANTY. WOULD COST LOW END OF $1200.00 TO REPAIR. I TOLD THEM NOT TO FIX,STILL CHARGED ME $90.00 TO SHUT THE DETECTORS OFF. DEALERSHIP STATED THAT THEY HAVE SEEN AROUND 25 VEHICLES WITH THIS SAME PROBLEM. THIS IS A SAFETY ISSUE. USE TO HAVING THIS FEATURE. *TR

WE PURCHASED THIS VAN IN 2013 FROM A DEALER. SEVERAL MONTHS AFTER THE PURCHASE THE BLIND SIDE DETECTOR INTERMITTENTLY STOPPED WORKING AND THE DASH ALARM INDICATED THAT IT NEEDED SERVICE. SINCE WE DID NOT CONSIDER THIS A SAFETY ISSUE AND THE GREAT EXPENSE TO REPAIR THE DETECTOR, WE WAITED TO HAVE IT SERVICED UNTIL THE TIME OF INSPECTION. AFTER A FEW MORE MONTHS THE SYSTEM STOPPED WORKING COMPLETELY AND THE BACKUP CAMERA SYSTEM ALSO STOPPED WORKING. ON MAY 21, 2014 WE TOOK THE VAN TO A REPUTABLE MECHANIC AND AFTER MANY LABOR INTENSIVE HOURS, HE REMOVED THE DEFECTIVE MODULE FROM THE VEHICLE'S REAR WHEEL WELL. ALMOST SIMULTANEOUSLY, THE CONNECTING PLUG AND WIRING BEGAN SMOKING AND HAD TO BE REMOVED AND REPLACED TO PREVENT FIRE. THE MECHANIC SHOWED US THE CORRODED MODULE. THE POSITION OF THE MODULE IN THE WHEEL WELL HAD NATURALLY MADE IT SUSCEPTIBLE TO EXCESSIVE EXPOSURE TO WATER, SNOW AND SALT FROM TIRE BACK SPLASH CAUSING THE CORROSION. SEVERAL TIMES WE HAD SMELLED SOMETHING BURNING, BUT THE ODOR NEVER LASTED LONG ENOUGH TO GET THE CAR TO A MECHANIC TO FIND THE SOURCE. WE REPLACED THE TIRES AND THE BRAKES, BUT THE SMELL STILL OCCASIONALLY CONTINUED. NOW WE KNOW THE SOURCE. WE SPENT $1500.00 TO REPLACE THE NECESSARY PARTS IN OUR CAR AND WE WOULD LIKE TO BE REIMBURSED. THIS DEFECT COULD HAVE CAUSED A FIRE RESULTING IN DAMAGE TO THE VAN AND POSSIBLE PERSONAL INJURY TO ANY PASSENGERS. SINCE THERE IS A SECOND MODULE ON THE LEFT SIDE OF THE VEHICLE, WE ARE CONCERNED THAT THE SAME PROB

WHILE DRIVING DOWN THE HIGHWAY, THE BLIND SPOT SENSORS STOPPED WORKING. THEY WHERE FIXED IN MARCH, BUT KNOW AT 64,000 MILES THEY HAVE STOPPED WORKING AGAIN. THE BLIND SPOT LIGHTS STAY ON IN THE SIDE VIEW MIRRORS AND A WARNING POPS UP " BLIND SPOT UNAVAILABLE OR SERVICE BLIND SPOT." *JS

AFTER ABOUT 4 MONTHS OF PURCHASING THE VEHICLE, I HAD ISSUES WITH THE BRAKES, SYSTEM HAD BEING REPLACED ALREADY 4 TIMES (IN LESS THAN 2 YEARS), I HAD PAY OUT OF POCKET FOR THE WORK, STILL HAVING ISSUES. THERE IS A NOISY FROM THE ENGINE EVERY TIME YOU CHANGE EITHER FROM PARKING TO DRIVE OR DRIVE TO REVERSE. HAD IT CHECKED ALREADY 3 TIMES. MY POWER WINDOW AND LOCK CONTROL IS ALWAYS HAVING ISSUES AND GET'S PRETTY WARM. SUMMARIZING MY EXPERIENCE WITH THIS VEHICLE IT HAD BEING A COMPLETE NIGHTMARE, I DON'T FEEL SAFE DRIVING THE VEHICLE AND HAD SPEND MORE MONEY OUT OF POCKET THAN MY PREVIOUS MINI-VANS. ANOTHER ISSUE IS THAT SOMETIMES THE SIDE DOORS OPEN BY THEMSELVES, WITHOUT US EVEN TOUCHING THE CONTROLS, OR THEY OPEN HALF WAY AND WE MUST PLACE IN PARK THE VAN, TURN IT OFF AND START IT AGAIN IN ORDER TO CLOSE THE SIDE DOORS. *TR

LOUD TICKING NOISE FROM ENGINE WHILE ENGINE IS RUNNING. *TR

ON 8/3/13 (OR WITHIN A DAY OR TWO OF THAT DATE), I TOOK THE CAR TO THE DEALERSHIP. THE CAR HAD LESS THAN 36,000 MILES ON IT. IT NEEDED THE REAR BRAKES REPLACED, AND THERE WAS UNEVEN WEAR BETWEEN THE R & L BRAKES. DEALERSHIP REPLACED BRAKES AND CALIPERS ON BOTH REAR WHEELS. HAVE FELT SOME PULSING WHEN BREAKING, HAVE BEEN GETTING A HORRID BURNING SMELL WHEN DRIVING, CAN FEEL EXTREME HEAT FROM LR WHEEL AFTER DRIVING. TOOK TO DEALER. 4/28/14 REAR BRAKES AGAIN HAVE UNEVEN WEAR (L 6MM; R 8MM) LR OUTBOARD BRAKE PAD BACKING CLIP DISLODGED AND CONTACTING ROTOR. LIP IS DAMAGED. REMOVED LR CALIPER AND FOUND PADS FROZEN IN CALIPER BRACKET. APPROXIMATELY 8 MONTHS SINCE BOTH WERE REPLACED BY DEALERSHIP; AND APX. 12,000 MILES PUT ON THE CAR. ROTORS WERE DAMAGED AS WELL AND HAD TO BE REPLACED. HAD TO PUT NEW ADAPTER BRACKETS ON THE VAN, BECAUSE THE OEM ONES WERE CAUSING BRAKES TO SEIZE UP - PER DEALERSHIP. DEALERSHIP ALL FOR FIXING PROBLEM, AND SO IS CHRYSLER, AS LONG AS YOU ARE WILLING TO PAY FOR THE REPAIRS FOR THEIR DEFECTIVE AND DESIGN FLAWED BRAKES. *TR

WHILE BRAKING, THERE IS A LOT OF SHUDDERING AND CLICKING FROM THE REAR BRAKES. CONCLUSION IS THAT THIS IS A WARPED ROTOR. CHRYSLER DEALER SAYS IT IS NORMAL, BUT THE VAN HAS LESS THAN 50,000 MILES. WHILE RESEARCHING ONLINE, FOUND THAT THIS IS A COMMON COMPLAINT. SOME HAVE REPLACED ROTORS SEVERAL TIMES WITH LESS THAN 50,000 MILES. THESE SHOULD BE REPLACED WITH BETTER PARTS AT THE DEALER, FOR FREE; HOWEVER, THEY REFUSE TO HONOR THEIR CUSTOMERS. *JS

WARNING MESSAGE APPEARED ON DASH FOR BLIND SPOT MONITOR SENSOR FAILURE WITH ANNOYING CHIME REPEATEDLY SOUNDING. DEALER SAID THAT BOTH SENSORS ARE FAULTY AND WOULD BE $2,615 TO REPLACE. SINCE THAT'S A RIDICULOUS AMOUNT TO PAY FOR A FEATURE THAT COST LESS NEW FOR THE OPTION, JUST HAD THE WARNING DISABLED. UNFORTUNATELY, NOW THE BACKUP DETECTOR ALSO DOESN'T WORK AS A RESULT. I CAN'T BELIEVE THIS PART CAN'T BE MADE MORE RELIABLE FOR A FRACTION OF THE QUOTED PRICE, AND IT'S ESPECIALLY UNACCEPTABLE FOR SAFETY EQUIPMENT. *TR

AT 23,430 MILES, BRAKE ROTORS (ALL 4) EXCESSIVELY OUT OF ROUND. VEHICLE SHUDDERED UPON BRAKING, ESPECIALLY AT HIGHWAY SPEEDS. ALL 4 ROTORS WERE RESURFACED AT CHRYSLER DEALER. AGAIN, AT 28,630 MILES, SAME VEHICLE, BRAKE PADS DOWN TO 15% AND HAD TO REPLACE ALL 4 BRAKE PADS AND MACHINE ALL 4 ROTORS AGAIN AT SAME CHRYSLER DEALER. VEHICLE SHUDDERED SLIGHTLY UPON BRAKING ONCE AGAIN, ESPECIALLY AT HIGHWAY SPEEDS. THESE INCIDENCES ARE ONLY 4,200 MILES AND 4 MONTHS APART, AND $1,000 OUT OF MY POCKET AND NOT COVERED BY WARRANTY, AS ARE SAID TO BE "NORMAL WEAR AND TEAR." REALLY? HMMM... *TR

BLIND SPOT MONITORING SYSTEM HAS FAILED THREE TIMES. ON ALL THREE OCCASIONS THE FAILURE IS THE RESULT OF WATER INFILTRATION INTO THE SENSOR WHICH BEGINS TO CAUSE OCCASIONAL FALSE POSITIVES WHICH INCREASE IN FREQUENCY, ULTIMATELY RESULTING IN THE COMPLETE FAILURE OF THE SENSOR. BY INSPECTING THE SENSORS, IT APPEARS THAT MOISTURE INSIDE THE SENSOR FREEZES AND EXPANDS CAUSING THE SENSOR'S TWO PARTS TO SEPARATE SLIGHTLY. ROAD SAND AND SALT ENTER THE SENSOR THROUGH THIS GAP AND CORRODE IT. *JS

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY VAN. THE CONTACT STATED THAT THE BLIND SPOT DETECTOR WOULD REMAIN ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT BOTH BLIND SPOT SENSORS NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS CONTRIBUTED TO A FAULTY TOTAL INTEGRATED POWER MODULE THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

HAD MINOR FRONTAL IMPACT AND NO AIR BAGS WERE DEPLOYED BUT MY VAN BURST INTO FLAMES/FIRE ON THE RIGHT(PASSENGER) SIDE ENGINE COMPARTMENT IMMEDIATELY AFTER THE MINOR IMPACT.WE SAW RED LIQUID RUNNING DOWN THE CURB AS WE GOT OUT OF THE BURNING VAN. THIS VAN WAS TOTALED BY THE FIRE. THERE WAS NO FIXING THIS VAN BY THE TIME THE FIRE DEPT. GOT THERE. THIS IS A BIG SAFETY PROBLEM WITH THIS VAN![XXX] WE COULD HAVE LOST OUR LIVES, MY GRANDDAUGHTER AND I .I LOOKED A LONG TIME TO FIND WHAT I WANTED ON MY VAN. NOW IT HAS BEEN TAKEN FROM ME BECAUSE OF A BIG SAFETY PROBLEM. HARD TIME FINDING ONE THAT HAS ALL EQUIPMENT LIKE MY CHRYSLER T & C LIMITED LOADED. NOW REALLY SCARED TO BY ANOTHER CHRYSLER VAN. WE HAD 2 PREVIOUS DODGE VANS. I HAVE PICS OF THIS VAN ON FIRE, BEING HOOKED UP TO WRECKER AND AT THE TOW LOT BURNT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE BLIND SPOT DETECTION SYSTEM SUDDENLY STOPPED WORKING ON OUR VAN. WE TOOK IT INTO OUR DEALER TO DIAGNOSE THE PROBLEM AND TO GET AN ESTIMATE. WE WERE TOLD THAT THE PART ALONE FOR THE FAULTY ONE ON THE PASSENGER SIDE WOULD BE $1000, AND IT WOULD TAKE TWO MONTHS TO GET THE PART. THIS IS A NEWER VAN WITH RELATIVELY LOW MILEAGE, SO WE ARE VERY DISAPPOINTED THAT THIS SYSTEM HAS ALREADY FAILED. SINCE IT IS BEING PROMOTED AS A SAFETY FEATURE AND OTHER OWNERS ARE EXPERIENCING SIMILAR PROBLEMS, WE FEEL THAT PERHAPS A RECALL IS IN ORDER. *TR

PREMATURE FAILURE OF IMPORTANT SAFETY EQUIPMENT - REAR BLIND SPOT SENSORS. DIAGNOSED WITH INTERNAL FAILURE AND COST OF REPAIRS WAS VERBALLY ESTIMATED BY DEALER AT CLOSE TO $3,000. SAFETY EQUIPMENT LIKE THIS, ONE OF THE REASONS THIS VEHICLE WAS PURCHASED BY AN ELDERLY COUPLE, SHOULD NOT FAIL THIS EARLY AND AT THIS EXPENSE. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO REMAIN OPEN AND WOULD INDEPENDENTLY CLOSE. ON ONE OCCASION, THE SLIDING DOOR AUTOMATICALLY CLOSED ON A CHILD'S HEAD. THE CHILD SUSTAINED MINOR EAR INJURIES AND WAS NOT TAKEN TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT STATED THAT THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 5/13/14*CN *TR *TR

ARRIVING IN A PARKING LOT, I PARKED MY CAR, OPENED THE TRUNK DOOR, AND BEGAN TO UNLOAD A STROLLER AND OTHER ITEMS OUT. I WALKED AROUND THE VEHICLE TO GET MY 3 YEAR OLD OUT OF HER SEAT. I INSTRUCTED HER TO WAIT BY HER DOOR. I BEGAN TO WALK AROUND THE VEHICLE TO GET MY 2 YEAR OLD OUT WHEN I HEARD THE TRUNK DOOR SLAM DOWN. I INSTRUCTED MY DAUGHTER BACK INTO HER SEAT AND BEGAN TO EVALUATE THE SITUATION. I COULD NOT SECURE THE TRUNK DOOR PROPERLY AND SO I DROVE TO AUTO REPAIR SHOP, WHO MANAGED TO TAKE SHOCK OUT CLAIMING THEY WERE GOOD BUT NOTICED IT BROKE OFF THE VEHICLE. HOWEVER, HE COULD NOT SECURE THE VEHICLE. DROVE TO ANOTHER AUTO SHOP WHO THEN WAS ABLE TO SECURE MY BACK DOOR AND COMMENTED HOW LUCKY WE WERE NOT TO HAVE BEEN SEVERELY INJURED FOR THE REASON THAT THE BACK DOOR IS EXTREMELY HEAVY. AS OF NOW, I AM IN SHOCK OF WHAT COULD OF HAPPENED ESPECIALLY BECAUSE MY DAUGHTER ALWAYS ALWAYS HELPS ME UNLOAD. *TR

HAVE HEARD UNEXPLAINED NOISES IN BACK/REAR BRAKE AREA OF CAR SINCE NEW. BROUGHT TO DEALER TWICE AND THEY COULD FIND NOTHING WRONG. NEXT TIME I BROUGHT TO BE SERVICED IT NEEDED ALL NEW BRAKES! THIS IS ABSURD. AT 20,000 MILES BRAKES SHOT! *TR

BEGAN TO EXPERIENCE A LOUD, FREQUENTLY OCCURRING SQUEAK AND SQUEALS ASSOCIATED WITH THE REAR BRAKES WHILE CAR WAS MOVING. WOULD APPEAR RANDOMLY AT ANYTIME OR ANY SPEED AND WOULD LAST FOR HOURS OR DAYS. HAVE HAD PROBLEM OVER ONE YEAR. A SLIGHT TOUCH OF THE BRAKE PEDAL WOULD CAUSE NOISE TO IMMEDIATELY CEASE. HAD DEALER REMOVE REAR WHEELS ON TWO DIFFERENT OCCASIONS OVER THE LAST YEAR AND THEY REPORTED NO PROBLEM OBSERVED. ISSUE NEVER WENT AWAY. IN FOR OIL CHANGE TODAY AND TOLD DEALER TO LOOK AT REAR WHEELS AND BRAKES AGAIN....... THEY TOLD ME REAR BRAKES WERE METAL TO METAL AND COMPLETELY WORN DOWN AND WANT $450.00 TO TURN ROTORS AND REPLACE BRAKE PADS. CAR HAS 23,500 MILES OF NORMAL DRIVING. TO ME, THIS IS QUITE OUT OF THE ORDINARY AND CLEARLY THERE IS A MANUFACTURING ERROR HERE. IT'S CRAZY TO EXPECT $450.00 EVERY 23 K MILES TO REPAIR REAR BRAKES ON A PRACTICALLY NEW CAR THAT I BOUGHT NEW AND HAVE OWNED FOR ONLY 2 YEARS ! HAVE SEEN A LITANY OF SIMILAR COMPLAINTS-----IS THERE ANY RECOURSE ? *TR

VEHICLE STARTED REMOTELY IN MY ATTACHED, CLOSED GARAGE. APPARENTLY THE REMOTE KEY SYSTEM WAS ACTIVATED BY SOME OTHER OBJECT IN MY POCKET, POSSIBLY MY CELL PHONE. I HEARD THE CAR HORN BLOW BRIEFLY, AND THE CAR START BECAUSE I WAS IN A ROOM ADJOINING THE GARAGE. I IMMEDIATELY WENT INTO THE GARAGE AND SHUT THE ENGINE OFF. THIS IS THE SECOND TIME I EXPERIENCED AN UNINTENTIONAL ENGINE START. THE FIRST TIME I WAS IN THE GARAGE. I FEEL THE REMOTE SHOULD REQUIRE 2 SIMULTANEOUS BUTTON PUSHES TO ELIMINATE THIS PROBLEM. I'M GLAD I WASN'T CHANGING AN ENGINE BELT WHEN THE ENGINE STARTED! *TR

LIKE MANY OTHERS, MY CAR BEGAN TO SHUDDER WHEN THE BRAKES WERE APPLIED. THIS WENT ON FOR A FEW MONTHS & GOT WORSE. I SAW THE MANY OTHER COMPLAINTS ON THIS WEBSITE OF PREMATURE BRAKE WEAR, AND BROUGHT IT TO THE ATTENTION OF THE DEALER WHEN I BROUGHT MY VEHICLE IN. I KNEW THE FINDING WAS GOING TO BE WARPED ROTORS & THAT WAS INDEED THE CASE. YES, THEY GAVE ME THE EXTENDED WARRANTY TO REPLACE THE FRONT BRAKE ROTORS & PADS AND ONLY CHARGED THE $100 COPAY. THEY OFFERED TO REPLACE THE REAR ROTORS FOR $300 OR RESURFACE FOR $130. I WENT WITH THE RESURFACING. AS WITH THE OTHERS, I DON'T SEE WHY WARPING OF THE ROTORS PREMATURELY ISN'T A DEFECT AND A SAFETY HAZARD! *TR

WHILE VACUUMING OUT MY CAR, THE REAR LIFT DOOR FELL ONTO MY HEAD. NO MAJOR INJURY BUT COULD HAVE BEEN. REPLACED REAR DOOR STRUTS WHICH COST ME 199.26 TOTAL. THIS SHOULD HAVE BEEN COVERED BY THE MANUFACTURER AS THIS CAR IS ONLY 28 MONTHS OLD. NO EXCESSIVE USE OF DOOR. WE ARE TWO 60+ YEAR OLDS . THESE HAD TO BE DEFECTIVE PARTS. WE CHECKED WITH THE CHRYSLER DEALER WE PURCHASED IT FROM AND THEY TOLD US IT WAS NOT COVERED AND THEIR WAS NO RECALL. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO REMAIN OPEN AND WOULD INDEPENDENTLY CLOSE. THE CONTACT MENTIONED THAT THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING ON A PASSENGER AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON THREE OCCASIONS BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO REMAIN OPEN AND IT AUTOMATICALLY CLOSED. THE CONTACT MENTIONED THAT THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON THREE OCCASIONS BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.

AT THE TIME OF INCIDENT WAS DRIVING ON A FREEWAY WERE SOME VIBRATIONS WHEN I PRESSED THE BRAKES FROM 60-65 MPH. WHILE I EXIT AND TO CHECK OUT I FELT SOME PULSATION ON THE BRAKE PEDALS IN ABOUT 10-15 MPH. I BROUGHT THE MINIVAN AT THE DEALER AND THEY SAID FRONT ROTORS ARE WARPED AND BRAKE PADS ARE NOT USABLE. THEY REPLACED THE FRONT ROTORS AND THE PADS AS PART OF THEY EXTENDED WARRANTY. I THINK CHRYSLER KNEW THAT'S THERE'S ISSUE THAT'S WHY THEY EXTEND THE WARRANTY. THEY TESTED AND AFTER THAT THEY SAID THERE'S PULSATION AND FOUND OUT THAT MY REAR ROTORS WERE BAD AS WELL AND NEEDED MACHINING TO MY EXPENSE @$300 BECAUSE THE EXTENDED WARRANTY IS ONLY FOR FRONT BRAKES. AFTER ABOUT 4,000 MILES DURING THE REGULAR OIL THEY RECOMMENDED ME THAT ON NEXT VISIT I HAVE TO CHANGE MY REAR BRAKES AS WELL TO MY EXPENSE. I THINK THIS ISSUE HAS NOT BEEN FIXED. WE DRIVE AS NORMAL, WE DON'T DRAG BRAKES BUT WITHIN 15,000 MILES I THINK PREMATURE BRAKE WEAR ON BOTH SIDES IS NOT NORMAL. THIS IS A SAFETY CONCERN. I DO NOT TRUST THIS ISSUE THIS SHOULD BE A SAFETY CONCERN. CHRYSLER DO NOT GIVE ME A DEFINITE ANSWER, THEY JUST SAID IT'S NORMAL AND HOW WE DRIVE. ALSO TRANSMISSION HAVE HESITATIONS ON SOME UPHILL FREEWAYS AND SHUDDERS WHEN BACKING UP. *TR

I HAD TO HAVE THE CYLINDER HEAD REPLACES ON MY T & C PENTASTAR 3.6 V-6 ENGINE. IN RESEARCHING THIS I SEE THAT IT IS A LIMITED NUMBER OF CARS BUT THE T&C IS NOT MENTIONED. I AM REPORTING THIS BECAUSE PERHAPS IT IS A MUCH LARGER NUMBER OF ENGINES AND THERE HAS BEEN NO RECALL. FOR INDIVIDUALS WHO HAVE THE ISSUE AND END UP OUT OF WARRANTY WILL THE DEALER STILL HONOR THE WARRANTY. *TR