2011 Chrysler Town And Country complaints

VEHICLE WILL NOT START. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,464.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/9/15*CN

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE WINDSHIELD WIPERS ENGAGED INDEPENDENTLY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, AND THE SPEEDOMETER FAILED. ALSO, ON SEVERAL OCCASIONS, THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS

THE BLIND SPOT INDICATOR SYSTEM HAS FAILED ON THE VAN. THE DEALER SAID IT WOULD COST $1000.00 FOR THE PART TO REPAIR IT. BECAUSE OF WATER, SNOW, SALT, THE SYSTEM FAILS AND NOW, A SAFETY FEATURE PURCHASED WITH THIS VEHICLE, IS NOW A HAZARD. WE HAD THE VAN INTO THE DEALERSHIP SERVICE SHOP AND THEY SAID IT WOULD TAKE A COUPLE OF MONTHS TO GET IN A REPLACEMENT. WHY ISN'T THIS BEING RECALLED AFTER READING OTHER RELATED ISSUES ON THE INTERNET? I AM NOT GOING TO PAY ALL THAT MONEY FOR A SAFETY FEATURE THAT SHOULDN'T FAIL SO QUICKLY AND THE GOVERNMENT NEEDS TO DO SOMETHING ABOUT THIS SINCE WE HAVE NO OTHER COURSE OF ACTION. *TR

THERE IS CURRENTLY A RECALL FOR CHRYSLER TOWN & COUNTRY VANS FOR 2008, 2009, 2010, AND 2012 FOR WHEEL BEARING ISSUES. WHY IS THERE NONE FOR THE 2011 -- I HAD ONE REPLACED TODAY AND THE TWO REAR ONES ALSO NEED TO BE REPLACED. I SEE ON THE INTERNET THAT THERE ARE OTHERS OWNING THE 2011 MODEL THAT ALSO HAVE THIS ISSUE. AT A $448.82 POP FOR ONE, THAT'S IS A LOT TO HANDLE WHEN YOU HAVE TO HAVE 3 OF THEM REPLACED. IF THEY WERE STILL HAVING THE ISSUE IN 2012, WHY IS THE 2011 NOT ON RECALL FOR THIS ALSO? *JS

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE BUMPER SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SIDE MIRROR BLIND SPOT MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE LIGHT ILLUMINATED ALTHOUGH THERE WERE NO OTHER VEHICLE NEAR IT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE IN A PARKING LOT. WHEN I TRIED TO RE-ENTER THE VEHICLE IT WOULD NOT OPEN. USED EMERGENCY KEY TO ENTER CAR BUT IT WOULD NOT START. HAD A FRIEND TAKE ME HOME TO GET SECOND KEY. THIS DID NOT WORK EITHER. CALLED ROAD SERVICE AND VEHICLE WAS TOWED IN. RESULTS WIN MODULE INTERNAL FAILURE INSTALLED 68105739AB RECEIVER: WIRELESS IGNITION INSTALLED 56046704AE TRANSMTR: INTEGRATED KEY FOB TOTAL COST TO ME $1215.59. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. IN ADDITION, ALL THE VEHICLE DOORS FAILED TO LOCK OR UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

CAR STALLED WHILE DRIVING, STEERING AND BRAKES LOCKED. WHILE ACCELERATING THE CAR LURCHES. THERE WAS ALSO AN INCIDENT WHERE THE CAR WAS RUNNING BUT THE EVIC DISPLAYED THAT THE ENGINE WAS OFF, THE WIPER BLADES WERE RUNNING AT FULL SPEED BUT THEY WERE IN THE OFF POSITION AS WELL. *TR

VEHICLE EXPERIENCED A COMPLETE BREAKDOWN WHILE BEING DRIVEN. THE BATTERY WARNING LIGHT HAD COME ON INTERMITTENTLY FOR TWO DAYS AND HAD IT CHECKED TWICE AND WAS TOLD THE BATTERY WAS FINE. WHILE DRIVING ON HIGHWAY, WARNING LIGHTS STARTED APPEARING ON INSTRUMENT PANEL SHOWING FAILURES IN BRAKES, SAFETY SENSORS AND MORE. TRIED TO MAKE IT TO A DEALER 20 MILES AWAY BUT VEHICLE STARTED SHUTTING DOWN. WAS TOWED TO DEALER AND HAD TO HAVE BATTERY, ALTERNATOR AND PCM REPLACED. WAS TOLD ALTERNATOR WAS "FRIED"--THERE WERE BURN MARKS ON IT. SINCE THAT TIME THE REAR VIEW MIRROR WHICH CONTROLS AUTO HEADLIGHTS HAD TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.

2011 CHRYSLER TOWN & COUNTRY WOULD RANDOMLY NOT START. WE TOOK THE CAR TO THE CHRYSLER DEALER AND THEY COULD NOT REPRODUCE THE ISSUE AND DID NOTHING. THE ISSUE SEEMED TO GET WORSE. THE CAR CONTINUED TO GIVE MY WIFE AND I INTERMITTENT STARTING ISSUES, BUT NOW IT WOULD RANDOMLY STALL WHILE DRIVING (WITH KIDS IN THE CAR). BROUGHT IT BACK TO THE DEALER AND THEY REPLACED THE TORQUE CONVERTER AND TRANS PUMP (COVERED UNDER WARRANTY). THE ISSUE WAS NOT RESOLVED. BROUGHT THE CAR BACK TO THE DEALER THE THIRD TIME. THEY REPLACED THE TIPM AND CHARGED US $850. BETTER, BUT NOW MY MINIVAN ENGINE IS LOUD AND IT SOUNDS LIKE I'M DRIVING A VW BUG. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE ON A SLIGHT INCLINE, THE VEHICLE MADE A JERKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 46,000. UPDATED 11/24/14*LJ THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED AND WAS ADVISED BY THE MANUFACTURER THAT IT WAS OPERATING AS DESIGNED. THE CONSUMER BELIEVED THE JERKING IS UNSAFE. UPDATED 05/7/2015 *JS

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. UPDATED 12/01/14*LJ UPDATED 01/13/15

ALL ELECTRICAL EQUIPMENT SHUT OFF. THEN ALTERNATOR NOT WORKING PROPERLY-VAN WILL NOT KEEP AN ELECTRICAL CHARGE. *TR

PULSATING BRAKES DUE TO WARPED ROTORS. DEALER REPLACED FRONT PADS AND ROTORS TWICE, ALSO REPLACED REAR ROTORS. VEHICLE NOW HAS 55,374 MILES AND I JUST HAD FOURTH SET OF FRONT PADS AND ROTORS INSTALLED. REAR BRAKES ARE ON THIRD SET OF PADS. *TR

THE PRIMARY ISSUE OCCURS WHENEVER THE BRAKE PEDAL IS DEPRESSED, EMERGENCY SITUATION OR JUST REDUCING SPEED, FROM AROUND 70 MPH TO A SLOWER SPEED AROUND 55 MPH. DURING THIS PHASE OF SPEED REDUCTION THE VEHICLE EXHIBITS AN ALMOST UNCONTROLLABLE INSTABILITY WHERE THE FRONT END AND THE STEERING WHEEL MUST BE HELD WITH TWO HANDS IN ORDER TO CONTROL THE VEHICLES DIRECTION. THIS DEFENSIVE ACT IS VERY TIRING. PRIOR TO PRESSING THE BRAKE THERE IS NO INDICATION OF TIRE PROBLEMS OF ANY KIND. SPEED CAN BE INCREASED AFTER RELEASING THE BRAKE AND NO PROBLEM IS DETECTED UNTIL THE BRAKES ARE ACTIVATED AGAIN. THIS IS A SERIOUS SAFETY ISSUE. THE REQUIRED REPAIR IS TO REPLACE THE ROTORS. THE REPAIR STATION STATED THAT THIS IS BOTH A COMMON AND A SERIOUS ISSUE WITH CHRYSLER BECAUSE THE ROTORS ARE MANUFACTURED TO THIN AND THOSE THIN ROTORS WARP AFTER ABOUT 30000 MILES. ALSO IT WAS STATED THAT THIS IS A KNOWN PROBLEM AT CHRYSLER BUT THERE IS NO RECALL TO CORRECT IT. CHRYSLER STATES THAT IF THIS PROBLEM OCCURS WITHIN THE WARRANTY PERIOD (36 MOS/36000 MILES) THAT THE ROTORS MAY BE REPLACED AT NO CHARGE. THE SUBJECT VEHICLE HAS 30800 MILES BUT IS OUTSIDE THE 36 MONTH PERIOD. REGARDLESS OF THE WARRANTY PERIOD THIS SHOULD BE CLASSIFIED AS A MANUFACTURING/DESIGN PROBLEM AND CHRYSLER IS ALLOWING THE CUSTOMER TO TEST THE QUALITY OF THE PRODUCT AND ALLOWING THE CUSTOMER TO ASSUME THE RISK OF VEHICLE FAILURE. CHRYSLER SHOULD BE REQUIRED TO ISSUE A SAFETY RECALL OF ALL AFFECTED VEHICLES. *TR

I PURCHASED THIS VEHICLE IN MARCH 2014. ONE DAY IN SEPTEMBER IT WOULD NOT START, I HAD TO GET A JUMP TO GET IT TO START. THINKING IT WAS THE BATTERY, I PURCHASED A NEW ONE AND I WAS STILL HAVING PROBLEMS STARTING IT. I HAVE BEEN HAVING PROBLEMS STARTING IT TODAY AND I HAVE HAD IT PARKED FOR OVER A MONTH. IT WOULD ALSO STALL WHEN I WOULD DRIVE IT SOMETIMES. I TOOK IT INTO THE DEALERSHIP AND PAID $150.00 TO HAVE IT DIAGNOSED. IT TURNS OUT IT IS THE TIPM AND IT WILL COST ME $1,300 TO GET IT REPAIRED! AFTER READING UP ON THIS PROBLEM I NOTICED THERE ARE ALOT OF OTHER WITH THE SIMILAR PROBLEM. I PURCHASED THIS VAN FOR MY GROWING FAMILY AND NOW I CANT EVEN DRIVE IT SINCE I DONT FEEL SAFE ESPECIALLY WITH MY KIDS, LET ALONE PAY $1,300 TO HAVE IT REPAIRED. *TR

I HAVE HAD THE VAN FOR THREE AND A HALF YEARS. FIRST, WHEN I GOT VAN, I TOOK IT BACK IN FOR REAR HATCH OPENING ON ITS OWN. IT WOULD JUST OPEN. WE COULD BE AT WALMART OR IN THE GARAGE, AND IT WOULD BE OPEN. WE HAD ISSUES WITH KEYS. CAR WOULD START BEEPING AND SAY KEY NOT DETECTED. IF YOU OPENED A DOOR, BUT DIDN'T TURN CAR OFF, CAR WOULD SAY KEY NOT DETECTED. WE HAVE TO TURN CAR OFF AND RESTART. MY HUSBANDS KEY SET GAS NEVER WORKED. THEN LAST YEAR, I HAD TO HAVE THE ENTIRE CONSOLE REPLACED BECAUSE RADIO AND SATELLITE AND NAVIGATION WOULD JUST SHUT DOWN. NOW, IT JUST DIED SUNDAY. HAD TO JUMP VAN. TOOK TO FIRESTONE, AND THEY DIDN'T KNOW WHAT WAS GOING ON. NEEDLESS TO SAY, I'M BEING TOLD BY THE DEALERSHIP THAT IT'S THE TPIM CAUSING THE FUEL PUMP TO NOT SHUT OFF. IT'S BEEN THERE SINCE MONDAY. IN FACT, WE TOOK IT HOME MONDAY AFTER PAYING FOR DEALERSHIP TO RECONFIGURE THE ELECTRICAL. CAR HAD TO GO BACK TUESDAY. RECEIVED A CALL TODAY THAT IT WAS THE TPIM CAUSING FUEL PUMP TO NOT SHUT DOWN. EXPENSIVE REPAIR. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE CONTACT HAD TO UNPLUG THE TERMINAL BATTERY IN ORDER FOR THE KEY TO RELEASE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. ALSO, THE WINDOWS ROLLED DOWN INDEPENDENTLY AND THE FUEL PUMP CONTINUED TO RUN WHILE THE VEHICLE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS PARKED, IT FAILED TO RESTART. THE DEALER STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 93,027.

THE VEHICLE WOULD NOT START FOR LACK OF FUEL REACHING THE ENGINE. THE PROBLEM WAS THE FAILURE OF THE INTERNAL TOTALLY INTEGRATED POWER MODULE CAUSING THE FUEL PUMP RELAY TO SHUT OFF. I HAD SEVERAL CONVERSATIONS WITH CHRYSLER AND DURING CONVERSATIONS LEARNED THERE WAS A SHORTAGE OF THE PARTS WHICH INDICATES THIS IS A FREQUENTLY OCCURRING SYSTEMIC FAILURE AS WELL AS A SAFETY ISSUE. CHRYSLER IS CURRENTLY EXPERIENCING MASSIVE RECALLS FOR FUEL PUMP ISSUES. HOWEVER, THE TIPM MODULE FAILURE IS NOT PRESENTLY INCLUDED IN A RECALL. I WOULD LIKE TO RESPECTFULLY REQUEST THAT THE NHTSA INVESTIGATE THIS POTENTIAL SAFETY HAZARD. THE CASE NUMBER I HAVE ESTABLISHED WITH CHRYSLER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER TURNING ON IGNITION, WINDSHIELD WIPERS TURNED ON HIGHEST SPEED, ALTHOUGH SWITCH INDICATED THEY WERE TURNED OFF, THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, THE SPEED, TEMPERATURE AND MESSAGE CENTER WAS NOT WORKING, RADIO WAS WORKING BUT HAD NO LIGHTS, AIR AND HEAT PANEL WAS WORKING, TURN SIGNALS WERE NOT WORKING. APPEARED TO BE ELECTRICAL OR COMPUTER MALFUNCTION. TURNED THE VEHICLE OFF AND ON TWICE TO ATTEMPT TO FIX ISSUE, BUT SAME ISSUE OCCURRED AGAIN BOTH TIMES. ON THE THIRD ATTEMPT OF TURNING OFF VEHICLE AND RE-STARTING, SWITCHED ON AND OFF THE LIGHT SWITCHES, WIPER SWITCH, TURN SIGNAL INDICATORS A FEW TIMES, AND LIGHTS AND MESSAGES CAME BACK ON. CONCERNED THAT POSSIBLE COMPUTER MALFUNCTION MAY OVERRIDE OPERATOR'S ABILITY TO CONTROL LIGHTS, TURN SIGNALS, WINDSHIELD WIPERS, AND OTHER SAFETY NECESSITIES WHILE VEHICLE IS IN MOTION. SOFTWARE UPDATE/RECALL HAD BEEN PERFORMED APPROXIMATELY TWO MONTHS AGO. *TR

CAR WILL NOT START NORMALLY EITHER FIRST THING IN THE MORNING OR DURING DAY. WILL TAKE 5 TO 10 MINUTES OF ATTEMPTING TO GET CAR STARTED. BATTERY WILL DIE FOR NO APPARENT REASONS IF LEFT UN-DRIVEN FOR A FEW HOURS OR DAYS. CAR IS CURRENTLY AT CHRYSLER SERVICE CENTER FOR NOW 4 WEEKS WITH NO SOLUTION ON HAND. THEY CLAIM IT IS CAUSED BY A ELECTRICAL DRAW AND NEED TO WORK ON EVERY RELAY AND SYSTEM TO IDENTIFY ITS SOURCE. I CONTACTED CHRYSLER CORPORATE FOR ADDITIONAL INFORMATION ON HOW TO RESOLVE, NO RESPONSE YET; IT HAS BEEN OVER A WEEK. I HAVE SUGGEST THAT PROBLEM CAN BE RELATED THE BROADER TIPM ISSUE AFFECTING MANY CHRYSLER/JEEP VEHICLE. SERVICE ADVISER HAD NO INTEREST AND STATED THEY MUST CHECK EVERY SYSTEM AS STATED BY MANUFACTURER. *TR

VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR WHO CALLED THE FIRE DEPARTMENT REPORTED SEEING SPARKS EMANATING FROM UNDER THE HOOD BEFORE IT BURST INTO FLAMES WHICH DESTROYED THE CAR. THIS ALSO DAMAGED THE OTHER VEHICLE PARKED AHEAD OF THE TOWN AND COUNTRY. *TR

REPORT ON BEHALF OF CUSTOMER VEHICLE. CUSTOMER WAS INVOLVED IN A COLLISION TO THE REAR OF HER 2011 TOWN AND COUNTRY. MODERATE SPEED COLLISION, DAMAGE TO BUMPER AND REAR BODY PANEL. THE VEHICLE IS EQUIPPED WITH ACTIVE RESTRAINT HEADREST SYSTEM DESIGNED TO DEPLOY FORWARD AND UPWARD TO PREVENT INJURY DUE TO OCCUPANT HEAD MOVING BACKWARDS IN REAR COLLISION. ACTIVE RESTRAINT SYSTEM FAILED TO DEPLOY IN THE COLLISION; HOWEVER, APPROXIMATELY TEN DAYS LATER WHILE OPERATING THE VEHICLE DURING NORMAL CONDITIONS, THE HEADRESTS DEPLOYED, STRIKING THE DRIVER IN THE BACK OF THE HEAD. DRIVER DID NOT LOSE CONTROL OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS MINIVAN IS EQUIPPED WITH A FACTORY INSTALLED, ELECTRIC 3RD ROW SEAT. IT IS A SPLIT (2/3 -1/3) CONFIGURATION. THE SWITCHES TO CONTROL THESE SEATS ARE ON THE LEFT REAR PANEL JUST INSIDE THE DOOR JAM. THE OPTIONS ARE: STOW, NORMAL OR REAR FACING. YOU CAN CONTROL ONE OR BOTH SEATS FOR EACH OPTION BY USE OF THE ROCKER SWITCH POSITION. BOTH SEATS WERE IN THE NORMAL (UPRIGHT) POSITION AND LUGGAGE WAS STORED BEHIND THE SEAT. A CHILD SEAT WAS SITTING ON THE LEFT SIDE OF THE REAR SEAT. WHEN ROUNDING A TURN, A PIECE OF LUGGAGE FELL INTO THE SWITCH PANEL AND THE SEAT STARTED TO STOW, IT WAS COMPRESSING THE CHILD SEAT. I WAS SHOCKED THAT IT DIDN'T STOP OR REVERSE ITSELF AS A FRICTION CLUTCH WOULD. I.E LIKE ONE OF THE 3 ELECTRIC DOORS ON THIS VEHICLE WOULD. INSTEAD THE MOTORS KEPT TURNING AND SKIPPING ON THEIR GEARS (MACHINE GUN SOUND). TRYING TO SHUT OFF THE SWITCHES HAD NO EFFECT. THIS IS A CRUSHING HAZARD. *TR

THE ISSUES WITH MY 2011 CHRYSLER TOWN AND COUNTRY BEGAN AS A SERIES OF ODD "QUIRKS": THE RADIO AS WELL AS THE ELECTRONIC AC AND ELECTRIC WINDOWS WOULD ALL FUNCTION AS IF THEY HAD A MIND OF THEIR OWN; FREQUENTLY POWERING ON AND OFF OR ADJUSTING WHILE DRIVING. IT WAS CERTAINLY MORE OF A NUISANCE THAN SAFETY RISK. WITHIN THE LAST 2-3 WEEKS, WE HAVE HAD SEVERE ISSUES IN STARTING THE CAR ALTOGETHER. THAT PROMPTED A VISIT TO OUR CHRYSLER DEALERSHIP WHO DIAGNOSED A FAULTY TIPM (TOTAL INTEGRATED POWER MODULE). THE FIX ALONE IS MAJOR AND WILL COST IN EXCESS OF $1,000, ALL ON A LESS THAN THREE YEAR OLD CAR. WE ARE FURTHER HINDERED BY THE FACT THAT THE PART IS BACK-ORDERED FOR SEVERAL WEEKS, AND THE MECHANIC EXPLAINED IT COULD EVEN BE "MONTHS DUE TO PARTS SHORTAGES FROM AN EXCESSIVE NUMBER OF REPLACEMENTS TAKING PLACE ACROSS THE COUNTRY." HE SAID WE COULD DRIVE IT IN THE MEANTIME BUT AFTER RESEARCHING THIS ISSUE ONLINE AND SEEING INCIDENTS OF AIRBAGS RANDOMLY DEPLOYING AND CARS SHUTTING OFF WITHOUT NOTICE WHILE IN MOTION, I AM NOT COMFORTABLE DRIVING IT. IT APPEARS THIS IS AN ISSUE CHRYSLER IS WELL AWARE OF BUT THIS SHOULD RESULT IN AN ALL OUT RECALL, NOT AN INTERNALLY LEAD INVESTIGATION. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE WINDOW HAD TO BE OPENED IN ORDER TO UNLOCK AND LOCK THE DOOR. IN ADDITION, THE REAR DRIVER SIDE SLIDING DOOR CLOSED ABRUPTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

STOPPED AT WALMART AND COULD NOT REMOVE THE KEY FROM THE IGNITION. HAD TO HAVE IT TOWED FROM THERE TO BE WORKED ON. COST TO HAVE REPAIRED WAS PARTS $176.04 PLUS $313.34 LABOR. THE CAR WOULD NOT START AFTER KEY WAS STUCK. *TR

WHEN DRIVING DOWN THE ROAD A WARNING CAME ON THE DASH THAT STATED THE BLIND SPOT DETECTION SYSTEM ON THE MIRRORS NEED ADJUSTMENTS. THE WARNING LIGHTS ON THE MIRRORS WENT ON FOR NO REASON AND AT TIMES STAYED ON. WHEN I WOULD TURN ON THE BLINKER, THE WARNING SOUND WOULD BEEP WHEN THERE WAS NOTHING NEXT TO ME TO SET THE ALARM OFF. I TOOK IT TO MY MECHANIC AND HE FOUND THE SENSORS EXTREMELY HOT. HE STATED THE SENSORS WERE SO HOT, HE COULDN'T TOUCH THEM WITH BARE HOUNDS. MY MECHANIC THOUGHT IT WAS SUCH A PROBLEM THAT HE DISCONNECTED THEM. WHEN I CALLED THE CHRYSLER DEALER, THEY SAID THE SENSORS WERE PROBABLY CORRODED AND IT SHOULDN'T BE A BIG DEAL. IT SEEMS THAT THIS IS A PROBLEM WITH THIS VEHICLE AND A POTENTIAL SAFETY PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/7/14*CN *TR THE CONSUMER STATED, ON OCTOBER 6, 2014, THE VEHICLE HAD NOT YET BEEN REPAIRED AND THE DEALER HAD NOT RECEIVED. UPDATED 7/27/2015 *JS

THE AUTOMATIC SLIDING DOOR CLOSES ON IT OWN. WHEN YOU OPEN THE POWER SLIDING DOOR IN ANY OF THE 4 AVAILABLE WAYS, THE DRIVERS OVERHEAD BUTTON, DOOR POST BUTTON, PULLING AND RELEASING THE DOOR HANDLE OR WITH THE KEY FOB BUTTON THE PASSENGER SLIDING DOOR OPENS GOES ALL THE WAY TO THE FULL OPEN POSITION AND THEN CLOSES ON ITS OWN. THIS IS NOW HAPPENING EVERY TIME THE DOOR IS OPENED. *TR

IT SEEMS TO BE THE SAME ISSUE THAT WAS RECALLED IN THE 2008, 2009, 2010 CHRYSLER TOWN AND COUNTRY VEHICLES. THE KEY IS VERY LOOSE IN THE IGNITION AND MOVES AROUND CAUSING THE POWER TO GO OUT IN THE CAR. I SPOKE TO SEVERAL DEALERS WHICH TOLD ME IT IS THE SAME PROBLEM AS THE VEHICLES THAT WERE RECALLED IN PREVIOUS YEARS. THE CAR HAS TO BE REPAIRED AND THE QUOTED REPAIR WAS APPROXIMATELY $400 BECAUSE IT IS UNSAFE TO DRIVE. IT ALMOST CAUSED AN ACCIDENT LAST EVENING. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. AFTER FIVE MINUTES AND SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE PERSISTED UNTIL THE VEHICLE WOULD NO LONGER RESTART. THE DEALER STATED THAT THE TIPM MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH ATTEMPTING TO ENGAGED THE BRAKES, THE BRAKES MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER WAS CONTACTED NUMEROUS TIMES AND THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE WOULDN'T START ON VACATION. BATTERY WAS FINE. CHARGED IT AND STARTED DRIVING ON HIGHWAY. VEHICLE STALLED TWICE WHILE DRIVING ON HIGHWAY. GOT TO DEALERSHIP AND FOUND OUT IT WAS TIPM. SAID IT WAS NOT COVERED UNDER WARRANTY BECAUSE ELECTRICAL NOT MECHANICAL. TIPM CONTROLS ALL SAFETY AND IGNITION ON VEHICLE. PUT MYSELF AND FAMILY, CHILDREN AT RISK FOR FAULTY TIPM. PAID $1100 TO HAVE FUNCTIONING CAR IN 1 CAR FAMILY. WAY HOME, AIR BAG LIGHT WENT ON. WENT TO DEALERSHIP AT HOME TO FIND PARTS OF TIPM NOT INSTALLED CORRECTLY DISABLING AIR BAG FUNCTION. *TR

BLIND SPOT DETECTION SENSORS FAILED DUE TO EXPOSURE TO SNOW AND SALT. DEALER STATED THEY HAVE REPLACED MANY OF THESE (PART NUMBER 6181175) AND ADVISED TO CALL CHRYSLER TO REPORT THE PROBLEM. CHRYSLER ACKNOWLEDGED THEY HAVE REPLACED MANY OF THESE SENSORS BUT SAID THEY WERE NOT GOING TO STAND BEHIND MINE. AT APPROXIMATELY $900 PER SENSOR I FEEL THEY SHOULD LAST LONGER THAN 3 YEARS, JUST AFTER MY WARRANTY RAN OUT. THE FAULTY SENSORS WERE ALSO CAUSING MY BACK-UP CAMERA TO FAIL DUE TO BLOWING A FUSE. I FINALLY HAD THE DEALER JUST DISABLE THE SENSORS SO MY BACK-UP CAMERA WOULD WORK BUT THE BLIND SPOT DETECTION SYSTEM WAS NO LONGER ENABLED. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BLIND SPOT DETECTION WARNING INDICATOR BECAME ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE VEHICLE FAILED TO START AND THE WIRELESS IGNITION MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,500.

THE VEHICLE 'CHARGING SYSTEM LIGHT', 'TIRE PRESSURE MONITORING SYSTEM (TPMS) LIGHT', AND 'AIRBAG WARNING LIGHT' HAVE STAYED ON. THE TIRES PRESSURE LIGHT FIRST TURN ON ABOUT 05/16/2014 THE AIRBAG LIGHT FIRST TURN ON 07/23/2014 WHILE DRIVING. THE CHARGING SYSTEM LIGHT FIRST TURN ON 08/06/2014. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE EXTERIOR LIGHTING ON THE SIDE VIEW MIRRORS AND THE BEEPING NOISES WERE VERY DISTRACTING WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE SERVICE REAR CAMERA WARNING INDICATORS WERE CONSTANTLY ILLUMINATED AND THE REAR VIEW MIRROR WAS NOT WORKING PROPERLY. THE DEALER STATED THAT THE BLIND SPOT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 11/12/14*LJ