Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE WHOLE ELECTRIC SYSTEM SHUT DOWN PERIODICALLY, AND THE WIPER GO OFF BUT ALL OTHER ELECTRICAL SHUT DOWN . FLASHER LIGHT DOOR LOCK ETC... IT IS A SAFETY ISSUE AND THIS CAR WENT 3 TIME TO THE DEALER AND THEY DON'T KNOW WHATS WRONG. WE TOOK A VIDEO OF THE ISSUE. THE DEALER TOLD MY WIFE ITS FINE TO DRIVE BUT WITHOUT LIGHT AND FLASHER I THINK ITS NOT SAFE. WE CONTACT CHRYSLER CORP BUT NOBODY CARE. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED 9/20/2017*CN
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT HE RECEIVED A FOLLOW UP NOTICE IN JANUARY OF 2015, BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN THE CONSUMER STATED THE REAR QUARTER PANEL SWITCH WAS REPLACED ON 1/29/15. UPDATED 04/07/15
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PROBLEM WITH TIPM AND HAD TO WAIT 30 DAYS FOR REPAIR REPLACED WITH DEFECTIVE TIPM AND HAVE TO WAIT AN UNDETERMINED PERIOD FOR NEW MODULE. MEANWHILE, TURN SIGNALS DO NOT FUNCTION PROPERLY. *TR
SAFETY EQUIPMENT FAILURE. THE BLIND SPOT MONITORING SYSTEM QUIT WORKING AS WELL AS THE BACKUP SENSORS. WE PAID EXTRA FOR THESE SAFETY FEATURES AND THIS WAS A MAJOR FACTOR IN PURCHASING THIS MINI VAN. THE DEALERSHIP HAS STATED ON MULTIPLE TIMES THAT THIS IS A HUGE PROBLEM WITH ALL CHRYSLER VEHICLES. THE DEALERS WOULD CHARGE APPROXIMATELY $2,200 TO CORRECT THE PROBLEM WITH THE SAME DEFECTIVE / POORLY DESIGNED PARTS. THIS IS NOT A SOLUTION; PAY TWICE FOR SAFETY EQUIPMENT THAT WILL JUST GO BAD IN THE FUTURE. THIS IS A CLEAR CASE OF THE CHRYSLER SAFETY SYSTEMS SUFFERING FROM POOR ENGINEERING / PARTS. THIS IS A SAFETY ISSUE. THE WIDESPREAD REPORTED FAILURE OF THE BLIND SPOT MONITORING SYSTEMS SHOULD BE INVESTIGATED NHTSA AND CHRYSLER SHOULD FIX THE PROBLEM. IT WOULD BE GREAT IF CHRYSLER WAS PROACTIVE ABOUT THIS AND DID THE RIGHT THING. CHRYSLER IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL ON THIS. I HOPE THE NHTSA CAN SPUR THEM TO STAND BEHIND THEIR SAFETY SYSTEMS THAT THEY ACTIVELY MARKETED TO THE PUBLIC. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 3/13/15*CN UPDATED 6/18/2015 *JS
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN MAY OF 2014. THE DEALER DISABLED THE SWITCH HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT RECEIVED A NOTIFICATION FROM THE MANUFACTURER CONFIRMING THE PARTS WERE AVAILABLE, BUT WAS INFORMED FROM THE DEALER THAT THERE STILL WERE NO PARTS AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
REQUESTING TO FILE A COMPLAINT BECAUSE MY DEALER HAS FAILED/UNABLE TO CORRECT THE SAFETY RECALL FOR THE "REAR QUARTER VENT WINDOW SWITCH" IN MY 2011 TOWN & COUNTRY. I WAS INFORMED OF THE RECALL LAST YEAR, AND WAITED OVER 6 MONTHS FOR THE DEALERSHIP TO ARRANGE FOR A FIX. FOR SEVERAL MONTHS, THEY ADVISED THEY WOULD CONTINUE TO BE COMPLETELY UNABLE TO FIX THE DEFECT BECAUSE THEY COULD NOT ARRANGE TO GET THE PARTS NEEDED. MY LAST REQUEST TO THE DEALERSHIP WAS THIS PAST NOVEMBER, THE WEEK OF THANKSGIVING. THEY SAID THEY STILL DID NOT HAVE THE PART AND WOULD BE UNABLE TO REPAIR, AND HAD NO IDEA WHEN THEY WOULD EVER GET THE PART. IT WAS SUGGESTED TO ME ON TWO OCCASIONS BY SOMEONE AT THE DEALERSHIP TO "JUST NEVER GET THE DRIVER'S SIDE DOOR WET OR MOIST, AND YOU WILL BE OK". I USE MY VEHICLE TO TRANSPORT MY 4 YOUNG CHILDREN (AGES NEWBORN - 7YR). MY CHILDREN ARE TOO YOUNG TO REMOVE THEMSELVES FROM CARSEATS, UNLOCK DOORS AND EXIT FROM THE VEHICLE UNASSISTED IF THERE WAS EVER AN EMERGENCY/FIRE FROM THIS DEFECT. I WOULD PREFER TO HAVE THIS DEFECT REPAIRED, INSTEAD OF WAITING YET ANOTHER 8+ MONTHS ASSUMING MY DRIVER SIDE DOOR SHOULD "NEVER GET WET" IN ORDER TO RESOLVE THIS ISSUE. THANK YOU FOR READING. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: P25/14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. DEALER CHAPMAN MOTORS REMOVED SWITCH ON 9/5/14 AND STILL HAVE NOT REPLACED. PART HAS NOT COME IN YET, IT HAS BEEN OVER 4 MONTHS NOW I AM UNABLE TO GIVE AIR TO REAR PASSENGERS. THIS SWITCH CONTROLS REAR QUARTER PANEL VENT WINDOWS. ALSO CONCERNED IF MY CAR NEEDS AIR BAGS REPLACED, AS ADVISED BY NEWS MEDIA CHRYSLER SAYS IT DOES NOT APPLY TO 2011 TOWN AND COUNTRY.??
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR, OVER 2 YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE SWITCH UNTIL THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 03/10/15*LJ UPDATED 6/19/2015*JS
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/25/15*CN THE DEALER DISCONNECTED THE REAR WINDOW. THE CONSUMER IS WAITING ON THE PART. UPDATED 03/02/15*JB
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. DJR
TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 02/24/15*LJ UPDATED 6/10/2015*JS
TL- THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
VEHICLE WOULD NOT START WITH FOB. HAS BEEN INTERMITTENT PROBLEM SINCE. LOCAL DEALER (CROWN CHRYSLER JEEP, DUBLIN OH) PROPOSED "POSSIBLE" FIX BY REPLACING SOME ELECTRICAL COMPONENT ( $700.00+ NON-WARRANTY, OUT OF POCKET) DURING SUMMER OF 2014. PROBLEM CONTINUES TO THIS DATE AND LOOKING AT REGISTERED COMPLAINTS I WOULD GUESS THE PREVIOUS OWNER OR DEALERSHIP (GALEANA CHRYSLER JEEP, INC, FT MYERS, FL DECIDED TO PASS THE PROBLEM TO THE NEXT OWNER AND LET THEM/ME DEAL WITH THE PROBLEM. ALSO, REAR WINDOW VENT SWITCH WAS DISCONNECTED @ CROWN DURING SUMMER OF 2014. NEITHER CROWN OR GALEANA HAS BEEN ABLE TO PROVIDE REPLACEMENT AS OF THIS DATE. DOES ANYONE OTHER THAN ME SEE A PATTERN HERE!? *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND CHRYSLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE PURCHASED THIS 2011 CHRYSLER TOWN AND COUNTRY AS A NEW VEHICLE IN JAN.OF 2012. SINCE THE PURCHASE THERE HAVE BEEN 5 INCIDENTS WHERE THE VAN HAS LOST ALL ELECTRICAL POWER MAKING CLICKING NOISES, AND LEAVING US STRANDED. THE FINAL INCIDENT HAPPENED ON DEC. 26,2014 WHILE TRAVELING IN THE MOUNTAINS OF NORTH CAROLINA. IT WAS 10:30 PM, NO STREET LIGHTS AND NOTHING BUT STEEP TERRAIN ON THE SIDES. THE VEHICLE COMPLETELY SHUT DOWN AND WAS MAKING THE CLICKING NOISES.THE POWER STEERING WAS LOST, HEADLIGHTS OFF AND ALL OTHER ELECTRICAL FUNCTIONS WERE UNAVAILABLE. ONCE IN COMPLETE DARKNESS WE NOTICED WE HAD SHIFTED INTO THE ONCOMING LANE OF TRAFFIC. WE NOTICED HEADLIGHTS COMING AT US IN THE DISTANCE, LUCKILY QUICK THINKING AND USE OF A FLASHLIGHT WE WERE ABLE TO WARN THE ONCOMING VEHICLE OF OUR POSITION IN THEIR LANE. THEY STOPPED IN FRONT OF OUR VEHICLE AND TURNED ON THEIR HAZARDS TO PROVIDE WARNING FOR OTHER VEHICLES. BEING THAT WE WERE IN IMMINENT DANGER, I HAD TO DISCONNECT THE BATTERY AND LET THE SYSTEM RESET. AFTER TAKING IT TO THE DEALERSHIP THEY ONCE AGAIN SAID THEY COULD NOT FIND A PROBLEM. THE DEALERSHIP ONLY STATED, " HAVE IT TOWED IN WHEN IT HAPPENS". BEING THAT THE LAST 2 TIMES THIS HAPPENED WE WERE LEFT STRANDED IN TRAFFIC, DURING LATE HOURS WITH ABSOLUTELY NO ELECTRICAL POWER AND MY CHILDREN IN THE CAR, IT WAS IMPOSSIBLE TO WAIT TO BE TOWED IN. THEY WERE UNSAFE SITUATIONS THAT POTENTIALLY HAD FATAL RESULTS. I HAD TO MAKE THE BEST DECISION AT THE TIME TO PROTECT MY FAMILY
WE NOTICED ON 12/28/2014, AND CURRENTLY STILL HAVE, BEADS OF WATER BUILT UP ON THE INSIDE OF ONE OF THE TWO PLASTIC HEADLIGHT LENSES. THIS COULD BE DETRIMENTAL TO BEING SEEN AT NIGHT. COULD THE WATER ALSO CAUSE AN ELECTRICAL SHORT WHICH WOULD DISABLE THE HEADLIGHTS? *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
WE HAD TROUBLE STARTING CAR, WIFE WAS OUT IN TOWN AND CAR WOULD NOT START. JUMPED OFF AND STARTED. HAD BATTERY REPLACED AFTER TALKING TO CRY SERVICE. CAR KEPT NOT STARTING WITH MULTIPLE FOBS. PROBLEM REOCCUR ED AND DEALER CHECKED OUT CAR, NOTHING FOUND - INTERMITTENT PROBLEM. PROBLEM RECURRING, HAD BATTERY CHANGED AGAIN ON WARRANTY. PROBLEM KEEPS RECURRING, CHANGED BATTERIES IN KEY FOBS, STILL HAVING PROBLEM, DEALER WORKED WITH US OVER PHONE TONIGHT AND GOT CAR STARTED IN NEUTRAL THEN RAN FINE. BRINGING CAR INTO DEALERSHIP AGAIN TOMORROW TO BE DIAGNOSED AGAIN BUT THIS IS STILL HAPPENING. FROM READING THE VARIOUS FORUMS AND COMPLIANT.COM IT SOUNDS LIKE A TIP PROBLEM. *TR
WE HAVE ONLY OWNED THE CAR SINCE JULY 2014. THE CAR SIMPLY WON'T START AT TIMES. AFTER SOME TIME PASSES, IT WILL START. WHILE IT WON'T START, ALL THE LIGHTS ARE ON AND BATTERY IS FINE. WE HAVE TAKEN IT TO THE DEALER 5 TIMES, BUT IT HAS HAPPENED APPROXIMATELY 20 TIMES (MOST RECENTLY BOTH 12/27 AND 12/28). THE DEALER HAS TRIED MULTIPLE SOLUTIONS (UPGRADED SOFTWARE, REPLACED WIN AND TIPM, REPLACED GROUND WIRE). THIS SITUATION IS NOT SAFE. MY WIFE IS CARRYING 5 KIDS AROUND (3 IN CAR SEATS). SHE HAS BEEN STRANDED MULTIPLE TIMES (WHILE PREGNANT AND NOW WITH AN INFANT). I HAVE NO CONFIDENCE IN THE CAR, AND WHO KNOWS IF THE POWER WILL SHUT OFF WHILE THE CAR IS UNDERWAY. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS ON BACK ORDER AND UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE L TOURING TOWN COUNTRY, I HAVE A AUTOMATIC FRONT LIGHT SYSTEM THAT WILL LOWER THE HIGH BEAM TO LOW BEAM IF A CAR IS COMING IN THE OPPOSITE DIRECTION. WE HAD A RAIN STORM THAT I DROVE THE CAR THROUGH I NOTICE THE INSTRUMENT PANEL AND RADIO LOST POWER FOR FEW SECOND. COUPLE DAYS LATER DRIVING AT NIGHT I TURN ON THE AUTOMATIC FRONT LIGHT BEAM SYSTEM AND FEW MINUTES LATER THE FRONT LIGHT, CONTROL PANEL, CAB LIGHT AND RADIO LOST POWER FOR COUPLE MINUTES. THIS DEFECT COULD CAUSE A ACCIDENT IF THE DRIVER IS INEXPERIENCE DRIVER. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →