WE HAVE RECEIVED A RECALL NOTICE VIA MAIL (P25/NHTSA 14V-234), AND THE DEALERSHIP HAS DISABLED THE DEFECTIVE PART BUT THEY HAVE NOT YET REPLACED THE DEFECTIVE PARTS NOW FOR MORE THAN 90 DAYS... THIS IS IN MY OPINION EXCESSIVE. THEY HAVE PRESSURED US TO BUY AN EXTENDED WARRANTY IN LIEU OF FIXING THE DEFECTIVE PART AT A COST OF ~$3,000.00. WE ARE AT THIS TIME REFUSING TO PAY THE EXTENDED ~$3,000 FOR SOMETHING THAT THEY ARE RESPONSIBLE FOR. THE DEALERSHIP IN QUESTION IS ARRIGO OF SUNRISE FLORIDA. *TR
2011 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
LAST MONTH MY VAN STARTED ACTING UP. NOT STARTING ALL THE TIME AND HAVING STRANGE ELECTRICAL GLITCHES. I ASSUMED IT WAS THE BATTERY. I REPLACED THE BATTERY AND NOW IT'S NOT STARTING AGAIN. I LOOKED ONLINE AND FOUND NUMEROUS PEOPLE ARE HAVING THE SAME EXACT ISSUE. I AM NOW TOLD THIS IS GOING TO COST ME OVER A THOUSAND DOLLARS TO FIX. ALL I WANT IS A RELIABLE VEHICLE THAT WILL GET ME FROM POINT A TO POINT B. *TR
WHEN DRIVING OUR CHRYSLER TOWN AND COUNTRY, 2011, THE VAN STALLED AND DIED AT AN INTERSECTION. AFTER A FEW CRANKS, THE ENGINE STARTED AGAIN. THEN AFTER TRAVELING ABOUT 200 FEET THE VAN DIED AGAIN AND THE POWER STEERING WENT OUT. I WAS ABLE TO LABOR IT INTO A PARKING LOT WHERE IT WAS TOWED AND THE DEALER COULD NOT PIN POINT AN ISSUE. EVERY MORNING IT IS EXTREMELY DIFFICULT TO START. IT HAS SAT AT OUR HOME FOR TWO DAYS WITHOUT ANY LUCK OF STARTING IT. WE ARE WAITING UNTIL WEDNESDAY WHEN THE DEALER CAN SEE THE CAR AGAIN. EACH TIME IT IS COSTING US $90 FOR THEM TO LOOK AT IT. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN UPDATED 11/20/2015*JS
IN JUNE OF 2014 WE TOOK OUR VAN TO SHIVLEY MOTORS CHAMBERSBURG PA FOR INSPECTION.WAS TOLD OF RECALL AND THE SWITCH WAS DISCONNECTED. IT IS NOW ALMOST APRIL OF 2015 AND THE SWITCH HAS NOT BEEN REPLACED. CONTACTED DEALER AND THEY SAID PART NOT AVAILABLE. CALLED NHTSA AND WAS TOLD THE PARTS WERE BEING SHIPPED ABOUT 2 MONTHS AGO. STILL NO REPAIR. HAVE ATTEMPTED TO CONTACT CHRYSLER ONLY TO BE PUT ON HOLD FOR AS HIGH AS 35 PLUS MINUTES AND STILL NO HELP. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/26/15*CN THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 9/17/2015*JS
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE ENGINE OFF, THE KEY WOULD NOT TURN INTO THE OFF POSITION UNTIL THE KEY WAS REMOVED. THE CONTACT INSERTED A SCREW INTO THE KEY CYLINDER TO TURN INTO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE IGNITION MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. HOWEVER, THE DEALER DISCONNECTED THE WIRES AND UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/11/15 *BF UPDATED 05/14/15*JB
I WAS DRIVING AND THE VEHICLE KEPT PROMPTING ME BLIND SPOT SERVICE IS NOT AVAILABLE. LIKE IT WAS TRYING TO RESET. AFTER ROTATING SEVERAL TIMES, IT GOT STUCK WITH MESSAGE SERVICE BLIND SPOT MONITOR SERVICE. BOTH MIRRORS HAD THE AMBER TRIANGLE LIT UP, KIND OF DISTRACTING. DEALER WILL NOT COVER DUE TO OUT WARRANTY. COST IS > $2000 FOR TWO SENSORS WITH HARNESS. I DON'T UNDERSTAND HOW BOTH SENSORS WENT OUT AT THE SAME TIME. EACH SENSOR IS FOR EACH SIDE. IF CHRYSLER HAD A LIFECYCLE THAT WAS SHORT, CONSUMERS SHOULD HAVE BEEN MADE AWARE (SIMILAR TO CHANGING BULBS, FLUIDS, BATTERY, BRAKES, ETC.). IF YOU REVIEW THE NUMBER OF COMPLAINTS, THE VEHICLE SHOULD BE RECALLED FOR THIS ISSUE. SEEMS LIKE CHRYSLER PRODUCED A PART WHICH WAS NOT FULLY TESTED. *TR
BLIND SPOT MONITORING SYSTEM FAILED. THE SAFETY SYSTEM IS NO LONGER FUNCTIONING AND THE DEALER SAID THAT BOTH SENSORS HAVE INTERNAL FAILURES. QUOTED OVER $2400 TO REPLACE THE SENSORS. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE WAS SCHEDULED TO BE REPAIRED. UPDATED 10/23/15 *JS
A RECALL WAS ISSUED FOR THE REAR QUARTER VENT WINDOW SWITCH IN JUNE 2014 AND I HAD THE SWITCH DISABLED AS PER THE RECALL NOTICE. THE REPLACEMENT PART IS STILL UNAVAILABLE IN MARCH 2015. I TRAVEL WITH MY DOGS IN CRATES IN THE BACK OF MY VAN AND THIS MEANS LESS VENTILATION FOR THEM. IT WOULD APPEAR THAT CHRYSLER HAS PROBABLY FIGURED THAT THEY CAN GET AWAY WITHOUT MANUFACTURING THE PART TO COMPLETE THE RECALL. A CALL TO THEIR GROUP RECALL ASSISTANCE CENTER ASSURED ME THAT MY "CALL WAS IMPORTANT TO (THEM)" BUT OBVIOUSLY NOT IMPORTANT ENOUGH TO ANSWER IN THE 25 MINUTES I WAS ON HOLD, WHICH GAVE ME TIME TO FILL OUT THIS COMPLAINT FORM WHILE I WAS WAITING FOR THEM TO ANSWER. *TR
2011 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO THE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE PART WAS NOT AVAILABLE, DESPITE RECEIVING THE RECALL NOTICE SIX MONTHS AGO. *JB
2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
I WAS DRIVING SOUTHBOUND ON I-95, ON THE RIGHT LANE. I PASSED THE ENTRANCE AFTER CONNER STREET, AND AS I CONTINUED TO DRIVE, THERE WAS A HUGE POTHOLE WHICH WAS UNAVOIDABLE. AS A RESULT OF POTHOLE, MY RIMS CRACKED AND WHEELS LUMPED UP ON THE SIDES. I HAD TO REPLACE THE RIMS AND WHEELS ON MY VEHICLE. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,596.
2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS TO COMPLETE RECALL. *SMD RECALL # 14V234000. *JB
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/13/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY CHRYSLER. UPDATED 6/29/2015 *JS
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN UPDATED 05/05/15*JB
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RE: RECALL P25. I TOOK MY CAR INTO CHRYSLER DEALER THIS AM. THEY SAID THEY DID NOT HAVE PART. MY CAR NEEDS THE PARTS FOR GREEN LIGHTS. IF I HAD BLUE LIGHTS, THEY HAVE PLENTY OF PARTS. I WAS TOLD THEY HAD NO IDEA WHEN THE PARTS WOULD COME IN. FIRST THE TECHNICIAN TOLD ME TO FOLLOW UP WITH HIM IN A FEW WEEKS. FINALLY HE SAID HE WOULD ORDER THE PART BUT DIDN'T THINK THERE WERE ANY, ANYWHERE. IT WOULD NOT HELP ME TO GO TO ANOTHER DEALER...NO ONE HAS THE PART. HE DID NOT SAY ANYTHING ABOUT DISCONNECTING THE WIRES (AS THE MESSAGE SUGGESTED WHEN I CALLED CHRYSLER). NOT HAPPY, I CALLED THE VEHICLE SAFETY HOTLINE AND GOT A REFERENCE #763877. THEY TOLD ME TO CALL CHRYSLER DIRECT. AFTER BEING ON HOLD WITH CHRYSLER FOR AN HOUR, I DECIDED TO WRITE UP THIS COMPLAINT. WHERE ARE THE PARTS FOR THE GREEN LIGHT CARS??? I DON'T THINK THERE ARE ANY REPRESENTATIVES AT THE CHRYSLER 800 NUMBER. TERRIBLE SERVICE. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND SPOT SENSOR WOULD FALSELY ALARM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR AND THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 4/30/15*CN THE CONSUMER STATED AN INTERNET SEARCH REVEALED OTHERS WIITH A SIMILAR PROBLEMS CONCERNING THE BLIND SPOT ISSUE DUE TO CORROSION. UPDATED 10/23/15 *JS
RECEIVED RECALL NOTICE FROM CHRYSLER CORP. FOR CONTROL SWITCH ON DRIVER'S ARMREST FOR REAR VENT WINDOWS, WARNING THAT THE SWITCH MIGHT MALFUNCTION AND START FIRE. I TOOK CAR TO DEALER AS RECOMMENDED FOR DISCONNECTION OF SWITCH AND WAS INFORMED THAT REPLACEMENT SWITCH WAS NOT CURRENTLY AVAILABLE BUT I WOULD BE INFORMED WHEN REPLACEMENTS WERE RECEIVED BY DEALER. SINCE THEN I HAVE NOT RECEIVED NOTICE OF REPLACEMENT AVAILABILITY AND WHEN I CONTACTED DEALER THEY SAID THEY HAD NOT YET RECEIVED REPLACEMENT PART. SINCE 8 OR 9 MONTHS HAVE NOW TRANSPIRED SINCE I COULD USE MY REAR VENT WINDOWS I AM VERY DISAPPOINTED. THIS SEEMS TO BE AN UNUSUALLY LONG DELAY TO REPLACE A RELATIVELY SIMPLE COMPONENT THAT REQUIRES LESS THAN 5 MINUTES TO REMOVE AND REPLACE! *TR
REVERSE SLIPPING / SHUDDER TRANSMISSION SLIPS AND SHUDDERS WHEN IN REVERSE ON EVEN A SLIGHT INCLINE AND SOMETIMES EVEN ON LEVEL GROUND. ON STEEPER UPHILL GRADE IT IS VERY HARD, ALMOST IMPOSSIBLE TO REVERSE. I TOOK IT TO THE DEALER. THEY SAID THEY FOUND NO PROBLEM AND TESTS SHOWED EVERYTHING ACCORDING TO SPEC. (IT WOULD BE TRUE IF TESTING REVERSE ON A FLAT SURFACE). ALSO, MOST OCCURRENCES I HAVE EXPERIENCED HAVE BEEN JUST AFTER STARTING THE VEHICLE (WHEN PARTS / FLUID ARE COLD). THE PROBLEM IS A SAFETY ISSUE BECAUSE THE DRIVER MAY HAVE TO ACCELERATE MORE AGGRESSIVELY IN REVERSE IN ORDER TO MOVE THE VEHICLE (UNSAFE SPEED IN PARKING LOT OR WHEN BACKING ONTO A ROADWAY). I AM CONCERNED THE PROBLEM WILL BE IGNORED UNTIL AFTER THE POWERTRAIN WARRANTY HAS EXPIRED. *TR
BLIND SPOT MONITORING SYSTEM (BSMS) MALFUNCTIONED AT LESS THAN 54,000 MILES AND 4 YEARS OF DRIVING. DEALER QUOTED COST TO REPAIR EXCEEDS $1100 PER SIDE. SYSTEM HAS BEEN DEACTIVATED AS THE INFORMATION SYSTEM DID NOT SEEM TO FUNCTION PROPERLY WITH THE BSMS TURNED ON. *TR
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SEVERAL ATTEMPTS HAD TO BE MADE BEFORE IT WOULD START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED ZERO AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE ELECTRONIC IGNITION DEVICE NEEDED TO BE REPLACED AND THE KEY NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,900. UPDATED 3/31/15*CN UPDATED 7/8/2015*JS
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TIPM FAILURE WHICH LEFT CAR INOPERABLE. *TR
I WAS DRIVING THE VEHICLE AND ALL THE GAUGES STOPPED WORKING. A DAY LATER MY WIFE WENT TO CRANK THE CAR AND IT WILL NOT CRANK OR TURN OVER AT ALL. DEALER SAYS THE TIPM. I HAVE SEEN THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND MY CONCERN IS WITH THE GAUGES NOT WORKING WHILE MY WIFE IS DRIVING OR THE CAR TO STOP RUNNING. *TR
AS WITH OTHER 2011 TOWN AND COUNTRY OWNERS, BLIND SPOT DETECTION SYSTEM WENT BAD. SYSTEM IS LATCHED IN ERROR MODE. SYSTEM HAS TO BE DISABLED TO PREVENT BLIND SPOT INDICATOR LIGHTS ON BOTH MIRRORS TO BE CONSTANTLY ON. THIS SEEMS TO BE A SAFETY ISSUE IN THAT WHEN THE LIGHTS ARE ON, DRIVER CAN BE DISTRACTED. VEHICLE ONLY HAS 50,000 MILES. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HORN WILL NOT HONK PUSHING HORN BUTTON, IT WILL HONK PUSHING PANIC ON KEY. DEALER SAID BAD WIRING AT AIR BAG 1000+ TO REPAIR REPLACING AIR BAG AS IT IS FAULTY. *TR
BLIND SPOT DETECTION SENSORS AND REAR BACK UP SENSORS HAVE MALFUNCTIONED AND NO LONGER OPERATE. *TR
THIS ELECTRICAL PROBLEM HAS OCCURRED 10 TIMES SINCE I BOUGHT THE USED VEHICLE IN 8/2014. IT HAS HAPPENED AT STOPLIGHTS AND WHILE I'VE BEEN DRIVING. ALL THE LIGHTS ON THE DASH GO OUT, THEY ALL COME BACK ON LIKE YOU ARE JUST STARTING THE VAN AND THE WINDSHIELD WIPERS GO OFF AS WELL. IT HAS HAPPENED WHEN I'VE BEEN IN PARK, MAKING A LEFT HAND TURN INTO ONCOMING TRAFFIC, DRIVING DOWN THE ROAD (45 MPH) AND WAITING AT A STOPLIGHT. MOST RECENTLY ON 2/6/15 IT DID IT 2 TIMES WHILE I SAT AT THE SAME STOPLIGHT. I HAVE NOTHING ADDITIONAL HANGING FROM THE KEY FOB AND EVEN TRIED THE 2ND KEY FOB I HAVE AND THE SAME PROBLEM OCCURS. *JS
TL*THE CONTACT OWNS A OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE DEALER DISCONNECTED THE REAR VENT SWITCH UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. AS AN INTERIM REPAIR, THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 9/20/2017*CN
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/23/2015*JS
THE VEHICLE IS HAVING ISSUES TURNING ON. IT PERIODICALLY WILL NOT START. WE HAVE PURCHASED A NEW BATTERY AND THAT HAS NOT SOLVED THE ISSUE. IT IS GETTING WORSE EVERYDAY AND POSSIBLY AFFECTING OTHER ELECTRICAL SYSTEMS. IT HAS LEFT MY WIFE STRANDED TWICE ALREADY IN TWO WEEKS. THIS VAN HAS ALREADY HAD THE CYLINDER REPLACED, HEADLAMP, LATCH FOR REAR SEAT, SENSORS, TWO BATTERIES. IT ALSO SHOOK VIOLENTLY AND ALMOST STALLED ON THE RAILROAD TRACK IN JUNE OF 2014. IT APPEARS THAT THE TIPM MODULE IS BAD AND IT SCARES ME TO HAVE MY WIFE AND CHILDREN IN THIS VEHICLE AS IT IS NO LONGER SAFE TO DRIVE. THIS NEEDS TO BE ADDRESSED IN A RECALL. *TR
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT HE WAS WAITING FOR SIX MONTHS FOR THE PART TO BECOME AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT HAVE AN AVAILABILITY DATE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE SHUT OFF COMPLETELY WHILE BEING DRIVEN, ON THE WAY TO COMING TO A STOP. IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED IT HAD A FAULTY TIPM, WHICH WAS REPLACED FOR $1151. UPON PICKING THE VEHICLE UP FROM THE DEALERSHIP, IT WAS NOTICED THAT BOTH FRONT TURN SIGNALS WERE NO LONGER WORKING, AND A WARNING BOX POPPED UP ABOUT THIS ISSUE. ALSO, A WARNING LIGHT OF A BATTERY APPEARED ON THE DASH, AND NOW THE CAR HAS TO RETURN TO THE DEALERSHIP FOR THESE ISSUES. I FEEL THE SHUTTING OFF OF THE CAR COULD HAVE BEEN EXTREMELY DANGEROUS, CONSIDERING THE BAD WEATHER (ICY ROADS) AND IF I HAD BEEN TRAVELING AT A HIGHER SPEED. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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