Page 9 of 32 · complaints 401–450 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Apr 14, 2017108,000 milesMI

WHILE DRIVING DOWN A BUSY 5 LANE ROAD AROUND RUSH HOUR WITH MY THREE CHILDREN IN THE VEHICLE, THE TOWN AND COUNTRY LOST POWER. TWICE. THIS CAUSED ME TO HAVE TO AVOID OTHER CARS AND FIND A WAY TO RESTART THE VEHICLE TO ENSURE WE DID NOT CAUSE AN ACCIDENT. WHEN WE HAD THE VAN CHECKED OUT, IT WAS FOUND THAT WE HAD A FAULTY WIRELESS IGNITION MODULE (WIN MODULE). THIS PART WAS REPLACED IN MY MAKE AND MODEL VEHICLE UNDER A RECALL BY CHRYSLER, BUT WE WERE INFORMED THAT OUR VIN DID NOT MATCH THOSE MANUFACTURED IN THE TIME PERIOD ATTRIBUTED TO THE RECALL. WE ARE REQUESTING THAT CHRYSLER EXPAND THE RECALL OF THE WIN MODULE TO INCLUDE THE FULL MODEL YEAR. THIS WAS A VERY SCARY INCIDENT FOR MY FAMILY, AND WITH IT BEING AN IDENTIFIED PROBLEM ALREADY, I FIND IT HARD TO SWALLOW THAT WE WERE FORCED TO PAY TO REPLACE A PART CHRYSLER KNEW TO BE FAULTY.

Exterior Lighting
Filed Apr 13, 2017133,000 milesOH

THE HEADLIGHTS FLICKERED AND THEN STOPPED WORKING AT STARTUP IN BOTH AUTO AND MANUAL MODE, HIGHBEEMS ALSO DID NOT WORK. AFTER SITTING A WHILE THE HEADLIGHTS STARTING WORKING AGAIN THEN WITHOUT WARNING STOPPED WORKING AGAIN (TAIL LIGHTS, FOG LIGHTS ARE NOT AFFECTED). THIS IS THE 3RD TIME THE HEADLIGHT FAILURE HAS OCCURRED. I HAVE READ ON MESSAGE BOARDS THAT THIS HEADLIGHT ISSUE IS A RESULT OF A FAULTY TIPM.

Engine
Filed Apr 11, 2017111,000 milesCO

THE VEHICLE HAS SHUT OFF ON US 3 TIMES WHILE DRIVING. ALL POWER IS LOST AND WE NEARLY HAD MAJOR ACCIDENTS IN 2 CASES. WE CONTACTED CHRYSLER, CASE #31401025, BUT THEY ARE UNWILLING TO ASSIST. THEY DON'T BELIEVE KILLING INNOCENT PEOPLE IS THEIR RESPONSIBILITY. WE HAVE HAD ALL THE RECALL WORK DONE ON THIS VEHICLE, AND THEY ALLEGEDLY "FIXED" THIS PROBLEM BEFORE THE THIRD INCIDENT THIS MORNING. THIS VEHICLE IS A HAZARD TO MY FAMILY AND TO THE PUBLIC AND CHRYSLER IS UNWILLING TO DO ANYTHING ABOUT IT. I WILL NEVER FEEL SAFE IN THIS VEHICLE AND I WANT THEM TO PAY ME TO TAKE IT OFF THE ROAD. THE GOVERNMENT ALSO NEEDS TO ISSUE ANOTHER RECALL.

Tires › Valve
Filed Apr 10, 201780,000 milesVA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ALUMINUM VALVE TIRE PRESSURE SENSOR ILLUMINATED, THE CONTACT HEARD AN ABNORMAL NOISE AND THE REAR PASSENGER TIRE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALUMINUM STEM VALVE NEEDED TO BE REPLACED. IN ADDITION, THE FRONT AND REAR PASSENGER SIDE VALVES FAILED AND WERE REPLACED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Mar 31, 201780,000 milesFL

WHEN DRIVING THIS VEHICLE IT CAN COMPLETELY STOP! NO ENGINE RUNNING, NO BRAKES, NO POWER STEERING, NO LIGHTS, NO EMERGENCY LIGHTS, YOU MUST COAST TO A STOP. THE KEY WILL NOT COME OUT THE GEAR SHIFT FREEZES ALSO. IF IT IS DARK YOU MUST JUMP OUT OF VEHICLE AND START WAVING AT ON COMING CARS, TO GO AROUND. IF IT DOES THIS AT A STOP IN AN INTERSECTION YOU MUST GET OUT AND WAIVE CARS AROUND. PEOPLE WANT TO CALL FOR SERVICE, BUT IF THEY CALL FOR SERVICE BY THE TIME THEY ARRIVE, IT MAY HAVE STARTED. THIS IS A WAIT AND SEE SITUATION! I CAN GO FOR A FEW DAYS, OR A FEW WEEKS, BUT IT ALWAYS HAPPENS AGAIN! I AM AFRAID FOR MY LIFE AND THE LIFE'S OF OTHERS ESPECIALLY AT NIGHT TIME DRIVING. I HAVE HAD IT TO THE DEALER NUMEROUS TIMES. THEY HAVE EVEN KEPT IT FOR THREE DAYS, AND CLAIM NOTHING IS RUN! THEY TELL ME THAT THEY HAVE RUN EVERY TEST IMMAGINABLE, BUT CAN,T FIND ANYTHING WRONG. THEY HAVE REPLACED THE BATTERY. I HAVE HAD ELECTRICAL CONNECTIONS CHECKED AND REPAIRED. I DEARLY LOVE THIS VAN, BUT NOT ENOUGH TO DIE IN IT! I HAVE READ OF HUNDREDS OF OWNERS OF THE SAME VEHICLE COMPLAINING OF THE SAME THING. MINE DID CUT OUT ON ME ON THE INTERSTATE AT 80 MPH, FORTUNATELY THE ROAD WAS STRAIGHT, AND HAD TO COAST TO A STOP, AND THEN YOU SIT AND WAIT UNTIL THE CAR DECIDES TO START AND RUN AGAIN! I AM READING WHERE PEOPLE ARE SPENDING THOUSANDS OF DOLLARS FIXING ONE THING THEN ANOTHER, YET THEY STILL HAVE A DEATH MOBILE! I AM NOT GOING TO STOP ON THIS ONE! I HEARD ABOUT THE KEY PROBLEM, BUT MY DEALE

Power Train › Automatic Transmission
Filed Mar 29, 201789,000 milesIL

KEY FOB WILL NOT RELEASE FROM IGNITION. VEHICLE WILL START IN ANY GEAR, WITHOUT ANY BRAKE APPLIED

Air Bags
Filed Mar 23, 201784,000 milesWI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE SERPENTINE AND TENSIONER BELTS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Exterior Lighting
Filed Mar 21, 2017100,050 milesMA

HEADLIGHT STOP WORKING WHEN DRIVING AT NIGHT AND YOU CAN'T GET THEM TO TURN BACK ON. IT HAS HAPPENED 20 OR MORE TIME TO ME. IT HAS HAPPENED ALL READY ON VERY DARK ROADS IN THE COUNTRY, ON THE HIGHWAY OTHER TIMES, I WAS EVEN PULLED OVER FROM A POLICE OFFICER BEFORE TELLING ME TO PUT MY LIGHTS ON AND I SHOWED THEM THEY WERE ON BUT WEREN'T WORKING AGAIN. BUT WERE WORKING WHEN I LEFT MY HOUSE. THEN THE NEXT DAY THEY WILL WORK AGAIN WITH NO PROBLEM AND WORK FOR MONTHS THEN IT DOES IT AGAIN. YOU NEVER KNOW WHEN IT WILL HAPPEN, I'M AFRAID TO TAKE IT OUT WHEN IT'S DARK OUT. BUT IT'S MY ONLY CAR AND SOMETIMES I HAVE NO CHOICE BUT TO GO OUT AT NIGHT AND PRAY IT WON'T HAPPEN AGAIN, IT'S VERY DANGEROUS AND A SAFETY ISSUE, AND I HAVE SEEN A LOT OF COMPLAINTS FOR THE SAME THING WITH OTHER PEOPLE AS WELL SO IT'S NOT JUST MY VAN DOING THIS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GET SERIOUSLY HURT OR DIES FROM THIS DEFECT AND THE COMPANY ENDS UP GETTING SUED FOR NOT FIXING THIS PROBLEM. IF IT WAS JUST MY VAN DOING IT THEN I WOULD THINK IT WAS JUST A FLUKE THING, BUT WHEN I HAVE READ IT HAS HAPPENED TO MANY OTHER OWNERS OF THE SAME KIND OF VAN THEN IT IS A DEFECT THAT NEEDS TO BE ADDRESSED AND FIXED BEFORE SOMETHING AWFUL HAPPENS TO SOMEONE. AND FROM WHAT I HAVE READ SOME PEOPLE SAID THEY WERE TOLD IT WAS SOMETHING TO DO WITH THE TIPM WHICH COSTS ABOUT $1200 OR SO TO FIX. SOME PEOPLE SAID THEY FIXED THAT AND IT STILL CONTINUED TO HAPPEN...I DON'T HAVE $1200 TO REPLACE THE TIPM AND THE PROB

Engine
Filed Mar 20, 201784,000 milesWI

THIS VEHICLE EXPERIENCES INTERMITTENT ENGINE SHUT OFF WITH NO WARNING. THERE IS NO INDICATION ON THE DASHBOARD PRIOR TO THIS HAPPENING. THE VEHICLE IS ALWAYS IN MOTION AND IT SEEMS TO HAPPEN AT SLOWER SPEEDS. IT STARTS UP IMMEDIATELY AFTER THIS HAPPENS. THIS PROBLEM IS DESCRIBED IN SAFETY RECALL L25. I'VE CONTACTED CHRYSLER AND THEY TELL ME THAT MY VEHICLE IS NOT PART OF THE RECALL. I'VE HAD IT EXAMINED BY A DEALER AND THEY WERE NOT ABLE TO RECREATE THE PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST 6 MONTHS. MOST RECENTLY IT HAPPENED ON 3/13/2017 AND 3/12/2017. THE VEHICLE IS CURRENTLY IN THE DEALERSHIP'S SERVICE DEPARTMENT. MY WIFE AND DAUGHTER WILL NOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS.

Unknown or Other
Filed Mar 18, 2017149,000 milesNH

VAN KEPT STALLING WHILE DRIVING DOWN THE ROAD, ON THE HIGHWAY, AND WHILE TURNING, IT ALSO STALLED OUT ON ME 5 TIMES IN THE PARKING LOT WHILE PICKING UP MY SICK GRANDSON FROM SCHOOL, TOOK TO CHRYSLER DEALERSHIP TO HAVE IT CHECKED, NEEDED 2 O2 SENSORS REPLACED, STILL KEPT STALLING, TOLD ME IT NEEDS THE PCM REPLACED, WROTE TO MOLAR ABOUT THE ISSUE, GOT BLOWN OFF. I AM NOT THE ONLY PERSON WITH THIS PROBLEM, ON ONE WEBSITE THERE IS 49+ OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUE, VAN IS STILL AT DEALERSHIP WAITING FOR THE PART AND CANNOT GUARANTEE ME THAT WILL FIX THE PROBLEM.

Wheels
Filed Mar 14, 201777,000 milesOH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WHEEL STEMS PREMATURELY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE STEMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO RESPOND BACK TO THE CONTACT WITH THEIR RECOMMENDATION OR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Electrical System
Filed Mar 11, 201773,000 milesOH

OVER THE PAST TWO MONTHS THE VEHICLE HAS, DURING OPERATION SHUT ITSELF DOWN10-15 TIMES. RESULTING IN LOSS OF STEERING AND BRAKING.

Electrical System
Filed Mar 8, 201791,000 milesIA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED EDR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/03/17*LJ *AS

Service Brakes
Filed Mar 6, 2017TN

MY 2010 TOWN AND COUNTRY SHUT OFF WHILE DRIVING WITHOUT A WARNING IT ALMOST CAUSE ME AND MY KIDS TO BE IN A ACCIDENT THIS MORNING TAKING MY KIDS TO SCHOOL PLEASE SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT OR WORSE

Engine
Filed Mar 2, 201785,000 milesPA

OUR 2010 CHRYSLER T&C STATED TO HAVE ENGINE STALL PROBLEMS SINCE TWO YEARS AGO. BASICALLY THE ENGINE JUST STOPPED WHEN DRIVING (THE RPM DROPS TO 0). THE DRIVER WILL FEEL THE STEERING WHEEL GETS HEAVY AND THE TRACTION WARNING LIGHT COMES ON. WE DID THE CHRYSLER R03 SAFETY RECALL REPAIR (I..E REPLACE THE WIN MODULE) BUT IT DOES NOT HELP AT ALL. ESPECIALLY PRONE TO STALL IN THE FIRST 20 MINUTES OF DRIVING WHEN TEMPS WAS LOW, AND ESPECIALLY WHEN HUMID. WE HAVE HAD IT CHECKED BY MULTIPLE MECHANIC SHOPS BUT NO CLUE WAS FOUND. MULTIPLE PARTS HAVE BEEN REPLACED (CRANKSHAFT POSITION SENSOR, CAMSHAFT SENSOR, AND EGR VALVE) BUT NOTHING WORKED. NOW FOR EVERY DRIVING WE EXPECT AT LEAST 2-3 ENGINE STALLS ON THE ROAD. IT IS VERY DANGEROUS!! I SEE LOTS OF SIMILAR COMPLAINTS ONLINE AND CHRYSLER SHOULD DEFINITELY SOLVE THIS!

Service Brakes
Filed Mar 1, 201788,000 milesNY

FEBRUARY 2017: LATEST PROBLEM - STALLING UNEXPECTEDLY WHILE DRIVING AT LOW SPEED ON PARKWAY AND LOCAL ROADS WITH NO WARNING; CHECK ENGINE LIGHT CAME ON - DEALER REPLACED TWO O2 SENSORS AT A COST OF OVER $500, WHICH DID NOT FIX PROBLEM; TOOK FOR TEST DRIVE AND STALLING CONTINUED-RECEIVED CALL THAT TIPM NEEDED TO BE REPLACED AT A COST OF OVER $1,100 (SERVICE TECH SAID IT WAS A MANUFACTURER DEFECT BUT WAS NOT BEING COVERED BY CHRYSLER) - IF IT IS A DEFECT THEY ARE AWARE OF, SHOULDN'T IT BE COVERED?

Electrical System
Filed Feb 21, 201790,000 milesNY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STATIONARY, THE SLIDING DOORS ON THE PASSENGER'S AND DRIVER'S SIDE OPENED AND CLOSED INDEPENDENTLY. IN ADDITION WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS 90,000.

Engine
Filed Feb 21, 201774,000 milesMI

WHILE DRIVING THE CAR RANDOMLY SHUTS OFF. THE ESP LIGHT COMES ON, I LOOSE MOST STEERING AND BRAKE FUNCTION. LIKELY DO TO THE LOSS OF POWER. THE CHRYSLER DEALER CAN NOT FIND THE CAUSE. SO FAR, THIS HAS HAPPENED AT LOW SPEEDS (25MPH) AND ON CITY STREETS. THIS IS A NEW PROBLEM THAT STARTED AROUND 1/15/2017

Electrical System
Filed Feb 14, 2017GA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Feb 12, 2017NY

ENGINE SHUTS DOWN WHILE I AM DRIVING. THERE IS NO PATTERN TO WHEN IT SHUTS DOWN. THE STABILIZER LIGHT GOES ON, THEN POWER STEERING FAILS, BREAKS DO NOT RESPOND. THIS HAPPENS ALL THE TIME AND CHRYSLER CAN NOT FIX IT. I AM LOOKING FOR MORE INFORMATION ON THIS BUT CAN NOT FIND WHERE IN YOUR DATABASE TO LOOK PLEASE SEND A LINK.

Exterior Lighting
Filed Feb 9, 201766,000 milesNC

BOUGHT THIS AS A USED VEHICLE FROM SAFEWAY CHEVROLET IN BURGAW NC. HAD 61,000 MILES. RANDOMLY THE HEADLIGHTS WILL NOT WORK, OR THEY COME ON THEN IMMEDIATELY GO OFF...EVEN IF YOU PULL THE LEVER TO MAKE HIGH BEAM COME ON, THEY COME ONE AND GO RIGHT BACK OFF WHILE THE LEVER IS STILL PULLED. NO OTHER LIGHTS SEEM TO BE AFFECTED HAPPENS DAY OR NIGHT. HAPPENS WHETHER THE SWITCH IS SET TO AUTOMATIC OR TO ON. HAVE TAKEN IT TO DEALER, SHOWS NO CODES..... HAVE TAKEN IT WHILE THE HEADLIGHTS WERE NOT WORKING.... UNABLE TO FIX.... THIS IS VERY DANGEROUS, AS IT HAPPENS SUDDENLY AT NIGHT. HAD IT NOT BEEN FOR THE VEHICLE HAVING FOG LIGHTS, IT COULD HAVE RESULTED IN A CRASH, OR WORSE......

Engine
Filed Feb 7, 201797,000 milesPA

ON SEVERAL OCCASIONS NOW, WHILE IN MOTION USUALLY UNDER 15 MPH AND SLIGHT DOWNGRADE, USUALLY WHEN COLD. ALTHOUGH IT DID HAPPEN ONCE AT 40 MPH AND ANOTHER TIME WHEN ENGINE WAS WARM. THE VEHICLE TOTALLY LOSSES POWER, ENGINE SHUTS OFF BUT THE TRACTION CONTROL LIGHT COMES ON. RADIO AND EVERYTHING ELSE CONTINUE TO WORK. PUT CAR IN NEUTRAL OR PARK AND RESTART. SEEMS OK AFTER THAT. IT HAS BEEN GETTING PROGRESSIVELY WORSE. FEEL IT VERY DANGEROUS. MY MECHANIC SAID THE VEHICLE HAS NO CODES SO HE DOESN'T KNOW WHAT IT IS.

Electrical System
Filed Feb 6, 2017100,000 milesFL

VEHICLE STALLS AT DIFFERENT TIMES AND UNDER DIFFERENT CONDITIONS. DEALER COULD NOT TROUBLESHOOT OR REPAIR THE ISSUE. VAN WILL STALL DRIVING AT LOW SPEED (20-30MPH) AND OCCASIONALLY AT HIGHER SPEEDS (40-50MPH). VEHICLE COMPLETELY SHUTS OFF AND HAS NO POWER. EXTREMELY DANGEROUS TO DRIVE.

Unknown or Other
Filed Feb 2, 201752,914 milesMI

THE ENGINE TURNS OFF WHILE THE CAR IS GOING DOWN THE STREET.

Engine
Filed Jan 27, 201785,100 milesOH

ON 1/24/17 DRIVING AT ABOUT 25 MILES PER HOUR AND COMING TO A STOP, THE TRACTION CONTROL LIGHT CAME ON EVEN THOUGHT IT WAS NOT RAINING, SNOWING, OR ICING. I THEN NOTICED THE POWER STEERING AND POWER BRAKES WERE NOT WORKING. I REALIZED THE ENGINE HAD SHUT DOWN. I COASTED TO A STOP ON THE OTHER SIDE OF THE ROAD AND LUCKILY THERE WERE NO CARS COMING THE OPPOSITE DIRECTION. IT STARTED RIGHT BACK UP AND DROVE DIRECTLY TO THE DEALERSHIP. THEY LOOKED AT IT AND SAID THEY THOUGHT IT WAS A NEW BATTERY ISSUE CAUSING AN ISSUE WITH THE COMPUTER. A MECHANIC LOOKED AT EVERYTHING AND COULD FIND NO ISSUES. NO CODES CAME BACK ON THE DIAGNOSTIC. THE MECHANIC RESET THE COMPUTER AND SAID IT WAS FIXED. ON 1/26/17 THE SAME THING HAPPENED. DRIVING AT ABOUT 25 MPG AND COMING TO A STOP LIGHT THE ENGINE AGAIN SHUT OFF AND I LOST POWER STEERING AND BRAKES. I TURNED THE KEY AND IT STARTED UP AGAIN. I DROVE HOME AND CALLED CHRYSLER. THE REP SAID NOT ENOUGH COMPLAINTS HAD BEEN ISSUED TO WARRANT A RECALL. THIS IS A SEVERE SAFETY CONCERN WITH THE CAR SHUTTING OFF WHILE DRIVING. THE SAFETY OF MY CHILDREN AND MY HUSBAND ARE AT RISK WHEN DRIVING THIS VEHICLE. THE VAN HAS JUST OVER 85,000 MILES. *TR

Engine
Filed Jan 23, 2017100,000 milesOH

FOR THE LAST 4 MONTHS OUR 2010 CHRYSLER TOWN AND COUNTRY MINIVAN, AN OTHERWISE RELIABLE VEHICLE, HAS BEEN STALLING WHILE DRIVING. THE FAILURE IS EXTREMELY PREDICTABLE AND OCCURS UNDER THE FOLLOWING CIRCUMSTANCES. AFTER A COLD START WHILE VEHICLE IS STILL WARMING UP. IN A COAST DOWN SITUATION, LIKE STOPPING FOR A TRAFFIC LIGHT, OR SLOWING FOR A TURN. SEEMS TO BE WORSE IN WET ENVIRONMENTS. WHAT HAPPENS DURING FAILURE: THE TRACTION CONTROL LIGHT GOES ON. THE VAN COMPLETELY SHUTS DOWN. YOU NEED TO PUT IT IN NEUTRAL AND RESTART. SINCE THIS VEHICLE IS STALLING ON THE ROAD WHILE IN MOTION, IN MANY INSTANCES IT LEADS NO NEAR COLLISION SITUATIONS. SINCE THE POWER STEERING AND BREAKING GO OFF ITS HARD TO CORRAL. EVEN WHEN YOU EXPECT THE FAILURE AND ARE READY TO DROP IT IN NEUTRAL, IT CAUSES YOU TO MANIPULATE THE VEHICLE RATHER THAN KEEP YOUR EYES ON THE ROAD. I MIGHT BE ABLE TO CAPTURE THIS ON VIDEO IF THAT WOULD BE HELPFUL. I HAVE SERVICED THIS VAN ACCORDING TO THE MANUFACTURERS INSTRUCTIONS. *TR

Electrical System
Filed Jan 7, 201780,000 milesIL

IGNITION SWITCH REGULARLY TURNS OFF WHEN HITTING BUMPS ON THE ROAD, CAUSING A COMPLETE LOSS OF ENGINE, POWER STEERING, AND BRAKES. THIS HAS HAPPENED ON SEVERAL INTERSTATES.

Electrical System
Filed Jan 3, 201776,000 milesNC

WHILE IN MOTION, THE VEHICLE SUDDENLY LOSES POWER. THE ENGINE, POWER STEERING, BRAKES AND AC UNIT CUT OUT. THE RADIO AND HAZARD LIGHTS CONTINUE TO FUNCTION, AS IF THE VEHICLE HAS ENTERED ACCESSORY MODE. THIS HAPPENS BOTH AT SLOW SPEEDS (20-25 MPH) AND IN HIGHWAY DRIVING (60+ MPH) AND ANY SPEED IN BETWEEN. SOMETIMES THE EVENT IS PRECEDED BY A BUMP OR JAR IN THE PAVEMENT, AND OTHER TIMES IT HAS NO APPARENT CAUSE. TURNING THE KEY TO THE OFF POSITION AND RESTARTING THE CAR RESOLVES THE ISSUE, HOWEVER THIS IS DIFFICULT WHEN IN THE MIDDLE OF TRAFFIC. IN ADDITION, ON OCCASION, THE KEY FOB SEEMS TO HAVE DIFFICULTY STARTING THE IGNITION. IT MIGHT TAKE 3 OR 4 TRIES BEFORE THE ENGINE TURNS OVER, DESPITE NO BATTERY OR ELECTRICAL LOSS. THESE THINGS OFTEN COINCIDE SO THAT YOU ARE FRANTICALLY TRYING TO RESTART THE CAR IN THE MIDDLE OF A HIGHWAY. THIS PROBLEM OCCURS INFREQUENTLY, THE WORST CASE OF THIS HAPPENING IS DATED BELOW, BUT THAT IS NOT THE ONLY TIME. *TR

Service Brakes
Filed Dec 28, 201680,000 milesOH

I BOUGHT THIS AUTO WITH 21954 MLES ON IT MAY 2013 AND THE REAR BRAKES HAD JUST BE REPLACED. NOW IN DEC 2016 WITH 80000 MILES I HAVE TO REPLACE THE ROTARS AND BRAKE PADS AGAIN WHEN THEY STARTED MAKING A NOISE. REAR BRAKES SHOULD LAST A LOT LONGER THAN THIS

Power Train1 injured
Filed Dec 27, 201641,903 milesOH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK ON AN INCLINE, THE DRIVER REACHED IN TO RETRIEVE HER PURSE AND THE VEHICLE STARTED TO ROLL BACKWARDS. AS THE DRIVER ATTEMPTED TO STOP THE VEHICLE, THE DOOR KNOCKED HER DOWN. THE VEHICLE ROLLED TO A FLAT GROUND AND STOPPED, WITHOUT CRASHING INTO ANYTHING. THE VEHICLE WAS NOT DAMAGED BUT THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 41,903.

Traction Control System
Filed Dec 16, 2016126,075 milesSC

WHILE DRIVING THE VEHICLE, ALWAYS UNDER 40MPH, THE TRACTION CONTROL LIGHT COMES ON, I LOSE POWER STEERING, THE ENGINE SHUTS DOWN, ALL LIGHTS AND RADIO IS DOWN. SO FAR I HAVE BEEN ABLE TO PUT IT IN NEUTRAL AND RESTART. THIS MORNING I HIT A CURB GOING AROUND THE ROUND ABOUT TAKING MY KIDS TO SCHOOL. THIS HAS BEEN GOING ON OVER A YEAR. IT DOESN'T MATTER IF ITS COLD OR HOT, RAINING OR SUNNY. IT WILL GO A MONTH WITH NOTHING AND THEN IN ONE DAY IT WILL DIE 6 TIMES. WE HAVE BEEN TO PRIVATE MECHANICS WE HAVE BEEN TO TWO DIFFERENT CHRYSLER DEALERS AND THEY HAVE CHECKED THE ERG VALVE AND THE KEY FOB, THE IGNITION SWITCH, THEY HAVE CHECK THE BATTERY, RAN DOWN ALL THE ELECTRICAL STUFF, THEY HAD IT FOR 2 DAYS LAST WEEK AND COULDN'T FIGURE IT OUT. IT'S DIED ON MY 4 TIMES THIS WEEK. I HAVE FOUR KIDS AND I'M ALWAYS IN THE VAN AND NOW I'M SCARED TO DRIVE IT! WE CHECKED THE VIN AND THERE IS NO RECALL AS WE ALREADY DID THE VENT WINDOW. BUT THE RECALLS THAT ARE LISTED DESCRIBE EXACTLY WHAT IS HAPPENING. SO CHRYSLER KNOWS AND DOESN'T CARE! YOU CANNOT JUST RECALL CERTAIN BATCHES WHEN THERE ARE CLEARLY OTHER VEHICLES DOING THE SAME PROBLEM. WHAT IS CHRYSLER PREPARED TO DO FOR A FAMILY WHEN THEY ARE SERIOUSLY INJURED IN AN ACCIDENT BECAUSE OF THEIR VAN! CAN'T TRADE IT IN. DON'T HAVE THE MONEY TO TAKE THE LOSS, WTF ARE CONSUMERS SUPPOSED TO DO WITH THESE VANS. WE ARE THE ORIGINAL OWNERS OF THE 2010 T&C, I LOVE THIS VAN BUT IT SCARES ME TO DEATH! I JUST WANT IT FIXED! I MEAN I LOVE ROLLER COASTERS TOO

Electrical System
Filed Dec 14, 201695,000 milesAZ

WHILE DRIVING VEHICLE HEADLIGHTS WILL RANDOMLY SHUT OFF. VEHICLE MUST BE TURNED OFF AND I NEED TO TRY TO GET THE LIGHTS TO TURN BACK ON. MOST TIMES THE VEHICLE NEEDS TO BE LEFT FOR A LITTLE WHILE TO RESET. THE LIGHTS RANDOMLY SHUT OFF REGARDLESS OF STATIONARY OR MOVING. PLEASE HELP! *TR

Fuel System, Gasoline
Filed Dec 6, 2016142,400 milesMI

WHILE DRIVING ALONG, THE VEHICLE SHUTS OFF. THE KEY IS IN THE STILL IGNITION, AND I AM ABLE TO PUT THE VEHICLE IN THE NEUTRAL POSITION AND RESTART THE VEHICLE. BETWEEN MY WIFE AND THIS EVENT HAS OCCURRED AT LEAST EIGHT TIMES SINCE THE VEHICLE WAS PURCHASED. IN EACH CASE THE VEHICLE WAS IN MOTION, AND THE SHUTOFF HAS OCCURRED ON CITY STREETS AS WELL AS THE HIGHWAY. MY 1ST OCCURRENCE HAPPENED WHILE I WAS TURNING RIGHT. I BELIEVE THAT THE WIRELESS IGNITION NODE(WIN) MODULE IS THE CAUSE OF THE SHUTOFFS BUT IT MAY BE CAUSED BY A PROBLEM WITH THE FUEL SYSTEM. REGARDLESS OF THE CAUSE, THE ENGINE SHUTTING DOWN WHILE MOVING IS A SAFETY ISSUE AND DANGEROUS. THE APPROPRIATE RECALLS ARE: L02, L25 AND R03. *TR

Air BagsCrash
Filed Dec 2, 2016100,000 milesNC

TL* THE CONTACT OWNED A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. POLICE AND FIRE REPORTS WERE FILED. THERE WERE NO IMMEDIATE INJURIES; HOWEVER, THE CONTACT STATED THAT SHE WENT TO THE DOCTOR TWO DAYS LATER FOR NECK PAIN. THE VEHICLE WAS DESTROYED AND TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 01/04/17*LJ ACCORDING TO THE POLICE REPORT, THE VEHICLE WAS PARKED AT THE TOP OF THE DRIVEWAY WITH THREE CHILDREN INSIDE. ONE OF THE OCCUPANTS WAS SITTING IN THE DRIVER SEAT WHEN HE KNOCKED THE VEHICLE OUT OF GEAR AND THE VEHICLE BEGAN ROLLING DOWN A HILL, AT WHICH POINT TWO OF THE OCCUPANTS JUMPED PUT OF THE REAR HATCH OF THE VEHICLE. THE VEHICLE CROSSED OVER THE CURVE IN THE DRIVEWAY AND STRUCK A BOULDER BUT CONTINUED TO ROLL DOWN THE HILL UNTIL STRIKING A TREE AND BECOMING LODGED IN THE TREE. UPDATED 03/08/17.*JB

Electrical System
Filed Nov 30, 201649,000 milesGA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED, THE STEERING WHEEL SEIZED, AND THE INSTRUMENT PANEL ILLUMINATED. PRIOR TO THE FAILURE, THE FRONT DRIVER SIDE SEAT INDEPENDENTLY SHIFTED BACK AND FORTH WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWO MORE TIMES WHERE THE IGNITION VALVE AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

Electrical System
Filed Nov 30, 201680,000 milesSC

DURING DRIVING (TYPICALLY CITY SPEEDS OF ~30-45MPH), WITHOUT WARNING OR NOTIFICATION THE ENGINE WILL SHUT OFF AND YOU WILL LOSE ALL POWER STEERING AND BRAKING IS SERIOUSLY DIMINISHED. IT HAS HAPPENED ONCE ON THE HIGHWAY AT ~65MPH THAT I AM AWARE OF). WHEN THIS HAPPENS THE ONLY INDICATION YOU GET IS THE RED TRACTION CONTROL LIGHT ON THE DASHBOARD.IT CAN HAPPEN WHILE TURNING, DRIVING STRAIGHT, CURVES, ETC. IN ORDER TO GAIN ENGINE POWER AND THE ABILITY TO STEER, THE ONLY FIX ACTION IS TO PLACE THE VEHICLE IN NEUTRAL AND TURN THE KEY TO RESTART. IT WILL NOT JUST RESTART IN "DRIVE". WE HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP 4+ TIMES IN ORDER TO DIAGNOSE AND FIX...TO WHICH WE HAVE BEEN TOLD "THERE IS NOTHING SHOWING UP ON DIAGNOSES", "SOUNDS LIKE IT COULD BE X, BUT IT'S $1500 TO REPLACE AND WE CAN'T GUARANTEE IT WILL FIX IT". WE HAVE MADE SURE THAT IT IS NOT VISIBLY RELATED TO THE IGNITION ISSUE NOTED ON SOME OTHER SAME YEAR/MODEL VEHICLES...ALTHOUGH IT CANNOT BE 100% RULED OUT AS SOMEHOW RELATED. I HAVE DONE RESEARCH ON CHRYSLER WEBFORUMS AND THIS ISSUE HAS BEEN NOTED BY MULTIPLE OTHER OWNERS (IE. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T27257_DS557462 ) AND ONE OF THE MECHANICS MADE AN OFF THE CUFF REMARK ABOUT SEEING THIS ISSUE BEFORE AS WELL. WE HAVE RECENTLY MOVED CITIES AND I PLAN ON TAKING THIS TO A NEW DEALER IN AN ATTEMPT TO FIX THE ISSUE. BUT THIS IS A SERIOUS SAFETY ISSUE, IF THIS WAS TO OCCUR WHILE TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR AT A TIME WHEN THE CAR

Traction Control System
Filed Nov 28, 201664,000 milesNH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED AT LEAST TWICE PER WEEK FOR THE PAST THREE WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Electronic Stability Control (esc)
Filed Nov 26, 20165,900 milesIN

FIRST PROBLEM THE LEFT SLIDING DOOR STOPPED WORKING WHICH APPEARS TO BE A VERY COMMON PROBLEM. THE OTHER MAJOR ISSUE WHICH IS VERY COMMON WITH THIS VEHICLE IS THE VAN RUNS GREAT UNTIL IT DOESN'T THEN THERE SEEMS TO BE NO DEFINITE FIX. IT STARTED A FEW MONTHS AGO WHEN MY VAN WOULDN'T START. WE HAVE TAKEN TO MULTI OK E MECHANICS AND HAVE ALSO HAD IT TESTED WITH RECOMMENDATIONS FROM AUTO STORES. WE HAVE REPLACED THREE BATTERIES, TWO STARTERS, THE ALTERNATOR AND STILL SOMETHING IS DRAINING THE BATTERY. I CAN'T EVEN COUNT THE TIMES I HAVE BEEN TOLD WELL MAYBE IT'S THIS OR THAT AND WE FIX IT ONLY TO DRIVE IT AND FIND MYSELF AND KIDS STRANDED SOMEWHERE BECAUSE IT WON'T START AGAIN. I HAVE A FAMILY MEMBER WITH THE SAME ISSUE AND HAVE SEEN MANY OTHERS ONLINE WITH THE SAME ISSUE SPENDING TONS OF TIME AND MONEY INTO TRYING TO SOLVE THE PROBLEM ONLY TO NOT BE ANY CLOSER THAN WHEN STARTED. I AM NOW IN THE PROCESS OF TROUBLESHOOTING IF THE ENTERTAINMENT SYSTEM IS THE PROBLEM AND DRAINING MY BATTERY. I CHARGED THE BATTERY THE END PULLED STEREO FUSE MY VAN STATED CHARGED HOWEVER DID HESITATE TO START ONCE I HAD TO TURN KEY SEVERAL TIMES. BUT BATTERY DID STAY CHARGED. I PUT THE FUSE BACK IN AND CHECKED A LITTLE LATER AND IT QUICKLY DRAINED. SO I MAY HAVE FOUND THE ISSUE HOWEVER WE HAVE THOUGHT THAT MANY TIMES SO NOT HOLDING MY BREATH BUT IF THAT IS THE ISSUE THAT STILL IS A HUGE DISAPPOINTMENT BECAUSE IT CONTROLS SO MUCH BOTH DVD PLAYERS BLUETOOTH NAVIGATION STEREO CD PLAYER AND SOME OTHER EL

Exterior Lighting
Filed Nov 26, 201673,000 milesMA

SOON AFTER PURCHASING THE MINIVAN, THE HEADLIGHTS BEGAN TO CUT OUT INTERMITTENTLY. AT FIRST, IT WAS ONLY DURING THE SUMMER WHEN THE WEATHER WAS VERY WARM AND HUMID. IN ADDITION, WE FOUND THAT IF WE STARTED THE MINIVAN AND LIGHTS WORKED THEY WOULD STAY ON THROUGHOUT OUR DRIVE BUT THAT SOON CHANGED...THE LIGHTS CUT OUT ON US ONE NIGHT AFTER DRIVING FOR ABOUT A HALF AN HOUR. THIS WAS EXTREMELY DANGEROUS BECAUSE WE WERE ON THE HIGHWAY AND IT WAS VERY DARK. WE TRIED TO BRING THIS ISSUE UP TO OUR DEALERSHIP AND THEY CLAIMED THAT OUR CAR DID NOT HAVE THIS PROBLEM. NOW, OUR MINIVAN LIGHTS DO NOT WORK AT ALL...THEY FLICKER OR FLASH THREE TIMES LIKE THEY ARE TRYING TO COME ON BUT NEVER ACTUALLY TURN ON. THIS HAS HAPPENED MANY TIMES!

Air BagsFire
Filed Nov 23, 2016265,400 milesMI

TAKATA RECALL: VEHICLE WAS DRIVING DOWN A PUBLIC ROAD WHEN THERE WAS A VERY LOUD EXPLODING SOUND.THE PASSENGER SIDE AIRBAG THEN BLEW OUT INTO THE CAB OF THE VEHICLE FOLLOWED IMMEDIATELY BY FLAMES.

Electrical System
Filed Nov 21, 201690,000 milesNY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE HEADLIGHTS FAILED WITHOUT WARNING. THE DEALER STATED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Unknown or Other
Filed Nov 18, 2016142,000 milesPA

RANDOM , UNEXPECTED SHUT DOWN OF VEHICLE AND STALL, 3 TIMES NOW SINCE PURCHASING A YEAR AGO.ALL THREE TIMES FROM A STOPPED POSITION AND THEN ACCELERATION - STALL/SHUT DOWN.HAD THE WIN RECALL DONE EARLIER THIS YEAR. WITHOUT WARNING, USUALLY FROM A STOP POSITION AND INTO ACCELERATING, THE VEHICLE WILL SHUT DOWN. NO POWER STEERING, NO BRAKES MAJOR ACCIDENT WAITING TO HAPPEN. MY WIFES VEHICLE TRANSPORING OUR CHILDREN AND THE CHILDREN SHE BABYSITS. I SEE THOUSANDS OF COMPLAINTS IDENTIFYING THE SAME PROBLEM, LOCAL DEALERSHIPS UNABLE TO IDENTIFY AND CHRYSLER NOT INVESTIGATING ? THE "WELL, IT COULD BE THIS" SCENARIO IS COSTING A LOT OF MONEY THAT I DON'T HAVE FOR A PROBLEM THAT ISN'T GETTING FIXED. INSURANCE WILL NOT COVER A VEHICLE IN THE EVENT OF AN ACCIDENT OCCURS, IF KNOWN TO BE DRIVING A VEHICLE KNOWN TO FAIL., WHAT THEN? I WANT MY WIFE AND CHILDREN SAFE.

Electrical System
Filed Nov 16, 2016FL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Nov 15, 2016FL

CAR WAS PARKED OVERNIGHT IN THE GARAGE. WHEN I CAME OUT IN THE MORNING TO LEAVE MY HOME CAR WOULD NOT START. I THOUGHT IT WAS THE STARTER AND HAD IT REPLACED. STARTER ENGAGES BUT ENGINE DOES NOT START OR CRANK. I TRIED TWO KEY FOBS AND STILL NOTHING. EVERY MECHANIC BELIEVES THERE IS AN ISSUE WITH THE IMMOBILIZER BUT UNABLE TO CHECK AT DEALER BECAUSE I CANNOT START THE CAR. I BELIEVE THERE IS A MALFUNCTION IN THE IGNITION.

Electrical System › Ignition
Filed Nov 9, 2016104,000 milesVA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SENSOR FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Electrical System
Filed Nov 1, 201698,000 milesMI

MY CHECK ENGINE LIGHT COMES ON AND THEN MY HEADLIGHTS AND MY BRIGHTS WILL NOT WORK. THEY FLICKER ON AND THEN TURN OFF. THE ERROR CODE SAYS IT IS THE TPIM THAT NEEDS TO BE REPLACED. UPON GOOGLING I HAVE DISCOVERED THIS IS AN EXTREMELY COMMON PROBLEM OF CHRYSLER THAT THEY SEEM TO JUST IGNORE. I WAS DRIVING HOME AT NIGHT WITH MY 5 YEAR OLD DAUGHTER, THROUGH THE BACK ROADS OF MICHIGAN WHEN MY LIGHTS WENT OFF. I HAD TO DRIVE FOR ALMOST 2 HOURS WITH NO LIGHTS WITH MY DAUGHTER IN THE CAR. THE REPAIR SHOP CLEARED THE CODE AND IT WORKED, BUT THEN IT CAME ON AGAIN LAST WEEK AND NOW MY LIGHTS AREN'T WORKING AGAIN. *TR

Engine
Filed Nov 1, 2016100,466 milesMI

MY CAR STARTED SMOKING, AND SMOKED FOR A GOOD 45 MINUETS. MY TEMP DIDN'T GO HIGH BUT IT TURNED OUT TO BE A PLASTIC PIECE OF HOSE THAT CHRYSLER I GUESS THOUGHT WAS A SMART IDEA TO PUT PLASTIC ON A CAR PART. I FOUND OUT VIA MY CAR REPAIR SHOP THEY DO AT LEAST 2-3 REPLACEMENTS OF THOSE A WEEK...ANOTHER THING THAT CHRYSLER DOESN'T SEEM TO THINK IT SHOULD CORRECT.

Steering
Filed Oct 31, 201678,000 milesIL

MY CHRYSLER TOWN AND COUNTRY 2010 IS SUDDENLY TURNING OFF WHILE DRIVING. NO ONE CAN FIND A CODE WHATS WRONG WITH IT. *TR

Exterior Lighting
Filed Oct 25, 2016100,000 milesPA

WHEN OUR TOWN AND COUNTRY WAS DRIVEN AT NIGHT THE HEAD LIGHTS SHUT OFF. THEY WOULD TURN ON FOR A FEW SECONDS THEN WOULD TURN OFF AND STAY OFF. EVEN IF THE CAR IS RESTARTED OR THE LIGHTS TURNED OFF AND BACK ON, THEY STAYED OFF.

Electrical System
Filed Oct 25, 2016117,000 milesIN

MY CHRYSLER TOWN AND COUNTRY SHUTS OFF THE ENGINE WITH NO WARNING. IT HAS HAPPENED MOSTLY AT LOWER SPEEDS AND OFTEN WHILE TURNING A CORNER IN THE FIRST FIVE MINUTES OF OPERATION, BUT THIS WEEK IT HAPPENED ON INTERSTATE EXIT RAMP AFTER SEVERAL HOURS OF HIGHWAY DRIVING. TWO YEARS AGO I HAD THE WHOLE INTEGRATED POWER MODULE REPLACED AT MY EXPENSE. CHECKED WITH CHRYSLER CUSTOMER SERVICE AND NO RECALL HAS EVER BEEN ISSUED. I ASKED IF OTHERS HAD REPORTED SIMILAR PROBLEMS AND THE LADY SAID SHE PERSONALLY HAD NEVER RECEIVED ANY REPORT WHICH MADE ME THINK THE COMPANY KNOWS ALL ABOUT IT. SO FAR THE VEHICLE HAS RESTARTED WITHOUT A PROBLEM, BUT WHEN IT FAILS AND YOU LOSE POWER STEERING IT IS A HAZARD TO GET TO SAFETY. MY WIFE IS AFRAID TO DRIVE THE CAR BECAUSE SHE CANNOT STEER IT WITHOUT THE POWER ASSIST. DEALER OFFERED NO SUGGESTIONS BEYOND PAYING $150 FOR A DIAGNOSTIC SERVICE. NO WARNINGS SHOW ON THE DASH. DATE BELOW IS THE MOST RECENT EXAMPLE. THE CAR HAS 117,000 MILES NOW. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →