THE DRIVER'S SIDE DOOR SIDE MIRRORS/WINDOW/LOCK SWITCH GOT WET DUE TO HEAVY RAIN. THE LOCKING PART NO LONGER WORKED, EITHER IN MOTION OR STANDING. I BROUGHT IT TO GANDRUD IN GB THREE TIMES. THEY COULD NOT FIND A CODE TO TELL THEM WHAT WAS WRONG. THEY OFFERED TO TEAR APART THE DOOR TO TRY TO FIND THE PROBLEM, POSSIBLY COSTING ME $800. THEY DIDN'T CARE THAT IF I HAD TO DRIVE IN MILWAUKEE AND INTRUDER TRIED TO GET IN MY VAN I WOULD NOT BE SAFE.I FINALLY DECIDED TO TRY TO FIX IT MYSELF. FOUND OUT THERE WAS A RECALL BUT MY VEHICLE WASN'T INCLUDED (I CALLED THE CHRYSLER RECALL LINE). I BOUGHT THE COMPONENT AND VOILA! IT WORKED. VERY DISAPPOINTED WITH SERVICE AND THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL..
2010 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
MY TOWN AND COUNTRY'S HEADLIGHTS WERE INTERMITTENTLY GOING OUT, OF COURSE A DANGER. THEN THEY WOULD NOT TURN ON, WHICH DID NOT LET ME DRIVE AT NIGHT. THEY WOULD FLICKER 3 TIMES UPON STARTUP. AND NOW I'VE LOST ALL POWER TO THE ENTIRE VEHICLE. THIS SEEMS SIMILAR TO PEOPLE WHO HAVE EXPERIENCED TIPM ISSUES COMMON TO CHRYSLER/DODGE CARS. THEY SHOULD BE HELD ACCOUNTABLE AND BE FORCED TO FIX AND OR REIMBURSE OWNERS WITH THIS PROBLEM. IT IS A SAFETY HAZARD AND A COSTLY PROBLEM DUE TO A FLAWED PRODUCT.
HEADLIGHTS WENT OUT WHILE DRIVING. FIRST DURING DAYLIGHT; THEN AT NIGHT WHILE DRIVING HOME. DANGEROUS AND SCARY. NEXT DAYS, THE LIGHTS WOULD WORK AND THEN NOT WORK. TOOK VAN TO DEALERSHIP. DIAGNOSED AS A FAULTY TIPM THAT WOULD COST $1275 TO REPLACE. WHAT IS SOOO GALLING IS READING ABOUT MANY, MANY, MANY, MANY OTHER CAR OWNERS WHO HAVE HAD ALSO BEEN TOLD TO REPLACE THE TIPM IN A VARIETY OF CHRYSLER VEHICLES. MANY OF THESE STORIES ARE HAIR RAISING IN THE DESCRIPTIONS OF DANGER--CARS SUDDENLY STOPPING ON THE HIGHWAY, LIGHT GOING OUT ON DARK NIGHTS, WIPERS GOING NUTS OR QUITTING; HORNS BLARING; TERRIFIED PARENTS AND CHILDREN. WHY NO RECALL???? IS CHRYSLER WAITING UNTIL PEOPLE ARE KILLED?? SAD, SAD COMMENTARY ON THIS AMERICAN PRODUCT. I FEEL VIOLATED AND UNPROTECTED AS A CONSUMER. IT IS TROUBLING TO BE TOLD WE NEED TO PAY $1275 FOR A PART THAT HAS BEEN COMPLAINED ABOUT TO CHRYSLER FOR YEARS AND FEEL RELIEVED THAT WE WEREN'T IN A TERRIBLE CAR CRASH. SOMETHING IS SO NOT RIGHT HERE.
DASH LIGHTS ON INSTRUMENT PANEL/CLUSTER ARE NOT WORKING. CAN NOT SEE HOW FAST I AM GOING UNLESS I HOLD A LIGHT TO THE PANEL. TOOK IT TO THE DEALER FOR DIAGNOSIS. INSTRUCTED THAT THE INSTRUMENT PANEL NEEDED REPLACED. PART AT THE DEALERSHIP IS $500 PLUS 3 HOURS OF LABOR. VEHICLE CAN BE IN MOTION AND STATIONARY AND I STILL HAVE NO DASH LIGHTS.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC AT A REPAIR SHOP MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V139000 (ELECTRICAL SYSTEM) AND 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
HEADLIGHTS FAILED WHILE ON A DRIVE IN THE COUNTRY, AT NIGHT, ON A WINDY, MOUNTAINOUS ROAD. PROBLEM WAS TRACED TO A FAULTY TIPM AT FAIRLY LOW MILEAGE. VERY DANGEROUS! MY FAMILY WAS IN THE CAR, AND WE COULD'VE ALL BEEN KILLED.
WHEN UR GOING DOWN THE ROAD THE BACK DOORS OPEN BUT THERE NOT SUPPOSE TO SOMETIMES I CAN'T OPEN THEM AND SOMETIMES I CAN'T CLOSE THEM AND IT'S NOT SAFE FOR THE DOORS TO OPEN GOING DOWN THE ROAD VERY UPSET I HAVE ONLY HAD THE VEHICLE FOR 4 MONTHS
ALL WARNING LIGHTS ON DASH BOARD LIGHT UP WHILE DRIVING. WIPERS COME ON(WON'T SHUT OFF), IF CRUISE CONTROL IS ON GEARS WON'T CHANGE. HAPPENS ON CITY STREET AND HIGHWAY. PURCHASED IN 2014 HAS BEEN CHECKED 3 TIMES. TEMPORARY FIX 2 TIMES. THIRD TIME I WAS TOLD THE BEST GUESS WOULD COST $1,000.00. EMPHASIZED THAT THIS IS A GUESS. WHEN I STOP THE VEHICLE AND TAKE THE KEY OUT AND PUT IT BACK IN AND RESTART THE CAR IT HELPS.
TAKATA RECALL THE VAN WE HAVE KEY CONTROL IS MESSED UP IT WON'T OPERATE. THE BATTERY DIDN'T START UP WE TRIED MANY TIME WE EVEN TOOK IT TO BE REPAID ON MANY OCCASIONS BUT TO NO PREVAIL. THEY SAY IT'S NOT THE BATTERY BUT THE CAR IT'S SELF. THE ELECTRICAL CONTROLS ARE MESSING UP WHEN IT WORKS LIGHTS WILL TURN OFF AND ON WHEN WE DON'T EVEN TOUCH THEM. THE CAR ENGINES IS THE PROBLEM AND WE TRY VERY HARD TO DEAL WITH IT BUT NOW IT IS TURNING INTO A BURDEN AND HAZARD WHEN WE DRIVE. WE TRIED TALKING TO THE INDEPENDENT DEALERSHIP BUT THEY WON'T LISTEN AND KEEP HANGING UP
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ENGINE WILL SHUT OFF WHILE DRIVING, LOSS OF STEERING, CONTROL AND BRAKES OCCURS. THIS IS WHILE DRIVING ON A CITY STREET.
I DRIVING TO TAKE THE KIDS TO SCHOOL AND THE KEY SLIPPED INTO ACCESSORY MODE AND YOU LOSE ALL POWER AND I CALLED CHRYSLER AND THEY SAID THERE IS NO RECALL ON MY VEHICLE BUT IF YOU LOOK THERE IS 2010 BUT NOT MINE I THINK IS VERY FISHY THEY SAID YOU CAN TAKE IT TO A DEALER BUT I HAVE TO PAY FOR AND IF THERE IS A RECALL FOR MY VEHICLE THEN ILL GET REIMBURSED AND IT HAPPENED A COUPLE OF TIMES LAST YEAR I GUESS THEY DON'T CARE ABOUT OUR LIVES
VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING. I WAS DRIVING DURING THE DAY,STRAIGHT, ON A CITY STREET. VEHICLE TURNED OF AND I LOST ALL BREAKS AND POWER STEERING. I TOOK IT TO A DEALERSHIP AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG. I HAVE 5 KIDS AND CAN'T BE USING A VEHICLE THAT MAY OR MAY NOT JUST SHUT OFF WHILE DRIVING
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH DOWN A HILL, THE CONTACT APPLIED THE BRAKES TO DECREASE THE SPEED; HOWEVER, THE VEHICLE STALLED. THE CONTACT STATED THAT THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 10/13/16*LJ *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE GEAR SHIFT LEVER FRACTURED. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS, THE ELECTRICAL SYSTEM FAILED. THE CONTACT STATED THAT THE FAILURE CAUSED THE AIR CONDITIONER SYSTEM, THE INTERIOR LIGHTING, AND THE RADIO TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,777.
SEVERAL TIMES THE ENGINE HAS SUDDENLY TURNED OFF WHILE DRIVING ON CITY STREETS AROUND 25-30 MPH, CAUSING IMMEDIATE LOSS OF ALL POWER, E.G. BRAKES, STEERING, ETC. AND CAUSING HIGH PROBABILITY FOR ACCIDENTS TO OCCUR. THIS IS A SERIOUS SAFETY ISSUE THAT HAS POTENTIAL TO RESULT IN SERIOUS INJURY TO DRIVER, PASSENGERS, OTHER DRIVERS AND PEDESTRIANS. THERE HAVE BEEN MULTIPLE CHRYSLER RECALLS ASSOCIATED WITH THIS ELECTRICAL ISSUE, RELATED TO OUR SPECIFIC MODEL YEAR (2010); HOWEVER, WE HAVE NOT BEEN NOTIFIED BY THEM. WHEN INQUIRING IN THE PAST, WE HAVE BEEN TOLD THAT OUR PARTICULAR VIN IS NOT PART OF THE RECALL. BUT THE ISSUE HAS NOW OCCURRED AT LEAST 5 TIMES, MOST RECENTLY ON AUG. 29, 2016.
SLIDING DOOR RANDOMLY OPENS WHEN CAR IS IN PARK.
ON TWO SEPARATE DATES THIS SUMMER WHILE TRAVELING AT SPEEDS BETWEEN 50 & 60 MPH I HAD TIRE PRESSURE SENSORS BRAKE CAUSING THE TIRES TO GO FLAT. FORTUNATELY I WAS ABLE TO BRING THE CAR TO A SAFE STOP BUT IN BOTH CASES I HAD TO PURCHASE NEW TIRES BECAUSE THE TIRES WHICH WERE RELATIVELY NEW COULD NO LONGER BE USED. I AM MOST CONCERNED ABOUT THE SAFETY ISSUE AS I WAS TOLD BY THE TIRE DEALER THAT TPS FAILURE IS QUITE COMMON. NOT ONLY COULD THE TIRE GOING FLAT CAUSE AN ACCIDENT BUT ON ONE OF THE FAILURES I WAS PUT IN A VERY DANGEROUS POSITION TO CHANGE THE TIRE.
2010 TOWN AND COUNTRY CAN HAS BEEN STALLING WHILE DRIVING THE STEERING LOCKS AS WELL AS THE BREAKS. IT USUALLY HAPPENS WHEN I'M GOING BETWEEN 20 TO 35 MPH.IIT WILL COMPLETELY DIE IN THE MIDDLE OF THE STREET AND THE WORST IS CROSSING A BUSY INTERSECTION! I HAVE TAKEN IT TO SEVERAL MECHANICS AND UNABLE TO FIND THE PROBLEM SOME OF THEM JUST IGNORE THIS DANGEROUS PROBLEM. IT HAS SHUT OFF IN THE MIDDLE OF RUSH HOUR WITH MY KIDS IN THE VAN. THERE HAS BEEN SEVERAL TOWN AND COUNTRY VAN OWNERS WITH THE SAME PROBLEM. WHEN WILL CHRYSLER CORP OR ANYONE GOING TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS KILLED? THIS HAS BEEN AN ON GOING PROBLEM SINCE LAST YEAR WITH NO HELP!
WE WERE DRIVING AT NIGHT ON 8/13/2016 AND THE HEADLIGHTS SHUT OFF WHILE THE VEHICLE WAS IN MOTION. THEY THEN BEGAN TO FLICKER. WE THOUGHT MAYBE IF WE SWITCHED ON THE HIGH BEAMS, THE LIGHTS WOULD WORK, BUT THEY DID NOT. TURNING THE VAN OFF AND ON AGAIN DID NOT WORK. THIS HAS HAPPENED TWO SEPARATE TIMES, WITH THE SECOND TIME BEING MORE SEVERE BECAUSE THE LIGHTS WOULD NOT EVEN FLICKER. THE FIRST TIME IT HAPPENED, WE WERE IN MOTION ON A RESIDENTIAL STREET, ABOUT TO TURN INTO OUR DRIVEWAY. THE SECOND TIME IT HAPPENED ON 8/17/2016, I WAS DRIVING ON CURVY FARM TO MARKET ROADS. ADDITIONALLY, THE FIRST TIME, ONE LIGHT WOULD TURN ON AND THE OTHER WOULD STAY OFF AT RANDOM MOMENTS - WITHOUT TOUCHING SWITCHES. I HAVE FOUND THAT PRIOR YEARS' MODELS HAD THIS ISSUE, AS WELL, BUT BECAUSE MINE IS A 2010, CHRYSLER SAYS MINE IS A-OK AND THEY ARE NOT INCLUDING MINE IN THE RECALL. I DID NOT FEEL A-OK THE OTHER NIGHT WHILE I WAS DRIVING HOME IN THE DARK WITH ONLY MY HAZARDS GUIDING MY WAY.
ENGINE SHUT OFF WILL DRIVING SEEMS TO BE NO PATTERN CAUSE HAVING TO FIND PLACE TO PULL OVER AND RESTART THE ENGINE IT HAPPENS ALOT
MY CAR SHUTS OFF AS YOU ARE DRIVING, CAR CAN BE PUT INTO NEUTRAL AND RESTARTED AS ITS MOVING. NO CHECK ENGINE LIGHTS APPEAR. THIS OCCURS WHEN IN MOTION AT ALL SPEEDS. THIS HAS HAPPENED ON ALL TYPES OF FORWARD MOTION, TURNS, HIGH AND LOW SPEEDS. I HAVE NOT YET HAD AN INCIDENT INVOLVING BACKING UP. THIS HAS HAPPENED 8 TIMES OVER THE LAST 3 WEEKS.
I HAVE A 2010 CHRYSLER TOWN AND COUNTRY VAN. IT HAS 70,000 MILES ON IT WHICH IS LESS THAN THE AVERAGE 12,000/YEAR. THE TRANSMISSION IS DEAD AND NEEDS TO BE REPLACED. WHEN IT STARTED DYING I ONLY HAD 11 MILES NOTICE. IT HAD NOT GIVEN ANY WARNING PRIOR TO THAT. THE WARRANTY ON THE POWER TRAIN EXPIRED OCT. 25, 2015 WHICH MEANS IT ONLY EXPIRED 10 MONTHS AGO. THIS VAN WAS NOT ABUSED. I ONLY DROVE IT BACK AND FORTH 8 MILES TO WORK. WHILE I WAS DRIVING IT IT FELT LIKE IT WANTED TO STALL. IT KEPT COMING TO A ALMOST A COMPLETE STOP. I TOOK IT TO MY MECHANIC WHO SAID THE TRANSMISSION WAS DEAD. THEN CHRYSLER MADE ME TOW IT TO ONE OF THEIR DEALERSHIPS WHICH THEY TOO SAID THE TRANSMISSION WAS DEAD.
THIS VEHICLE WAS SUBJECT TO RECALL FOR IGNITION SWITCH REPLACEMENT WHICH WAS PERFORMED IN FEBRUARY 2016 BY BRIGGS CHRYSLER IN LAWRENCE KS. WE HAD EXPERIENCED NO PROBLEMS WITH THE CAR IN 100,000 MILES PRIOR TO RECALL. AFTER THE RECALL REPAIR, WE HAVE EXPERIENCED 2 OCCURRENCES OF ENGINE STOPPAGE, BOTH AT SLOW HIGHWAY SPEEDS (~55 MPH), ONCE ON INTERSTATE 70 (ILLINOIS) AND ONCE ON MISSOURI STATE ROUTE 5. ON EACH OCCASION, THE ENGINE STOPPED AND ALL ELECTRICAL SYSTEMS TURNED OFF. DUE TO LOW TRAFFIC VOLUMES THE INCIDENTS PRESENTED NO HAZARD. AFTER STOPPING THE VEHICLE, A RESTART WAS DONE IN BOTH CASES AND THE TRIP CONTINUED. THE FIRST WAS IN APRIL THIS YEAR AND THE 2ND WAS 2 WEEKS AGO. THE TOTAL MILEAGE DRIVEN FROM DATE OF RECALL WORK PERFORMED TO THE FIRST STOPPAGE WAS APPROX 4,000 MILES. THE MILEAGE BETWEEN THE FIRST AND SECOND STOPPAGES WAS APPROX 3,000 MILES. I CONTACTED BOTH THE DEALER WHO PERFORMED THE RECALL AND CHRYSLER CORP CS. THE DEALER SERVICE REP SAID THERE WAS NOTHING THEY COULD DO ABOUT THE ISSUE. TONIGHT A CHRYSLER CS REP TOLD ME IT HAD TO GO TO A DEALER FOR A DIAGNOSIS (AT MY EXPENSE). I FIND BOTH ANSWERS UNSATISFACTORY. IN THE FIRST CASE ON I-70, IF WE HAD NOT BEEN IN A CONSTRUCTION ZONE WITH LOW SPEED LIMITS AND SINGLE LANE TRAFFIC, THERE WOULD HAVE BEEN HIGH POTENTIAL TO ADD MYSELF AND MY WIFE TO THE 57 DEATHS ALREADY ASSOCIATED WITH THIS ONGOING PROBLEM.
THE WIRELESS IGNITION ON THIS VEHICLE IS NOT WORKING. I CANNOT START THE CAR WIRELESSLY FOR THE LAST YEAR.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SHUT OFF. THE VEHICLE WAS PULLED OVER AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION KEY NEEDED TO BE REPLACED. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
SEVERAL IGNITION PROBLEMS AND ENGINE SHUTOFF WHILE DRIVING. OFTEN KEY IS TURNED AND VEHICLE DOES NOT START NO ACCESSORY NOTHING. AND TWICE WHILE DRIVING ENGINE QUIT BOTH TIMES ON CITY STREET. THE DATE GIVEN BELOW WILL BE THE LATEST OF THESE INCIDENTS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE WAS STATIONARY (PARKED), ENGINE RUNNING, AIR CONDITIONING ON, NO ONE IN DRIVER. SEAT, OCCUPIED BY SEAT BELTED ADULT PASSENGER WITH ARM RESTS DOWN, FOR ABOUT 10 MINUTES. VEHICLE WAS PARKED IN A PRIVATE PARKING LOT WITH A SLIGHT INCLINE, SLOPING DOWN TO & PERPENDICULAR TO ROADWAY. PASSENGER REACHED OVER & SHUT OFF THE IGNITION & THE VEHICLE IMMEDIATELY BEGAN TO ROLL BACKWARDS TOWARDS ROADWAY APPROXIMATELY 30 FEET BEHIND. ROADWAY IS A 2 LANE HEAVILY TRAVELED HIGHWAY WITH TYPICAL SPEEDS OF 60 MPH, POSTED SPEED OF 50 MPH. PASSENGER WAS FACING EMINENT DEATH & MAYHEM. PASSENGER QUICKLY PUSHED THE SHIFTER BUT IT COULD MOVE NO HIGHER, & THEN GRABBED STEERING WHEEL (POWER STEERING, NO POWER) TURNING IT. THIS CAUSED THE VEHICLE TO TURN, AVOIDING ENTERING THE ROADWAY, & STRIKING AN UNOCCUPIED STATIONARY (PARKED) VEHICLE; COMING TO A STOP. THE PASSENGER BELIEVES THAT THE VEHICLE SHOULD NOT HAVE ROLLED BACKWARDS OR IN ANY OTHER DIRECTION WHEN THE IGNITION WAS SWITCHED OFF.
I WAS DRIVING AT NIGHT AND NOTICED THE HEADLIGHT SWITCH WAS VERY HOT I ALSO NOTICED THE HEADLIGHT SWITCH WAS NO LONGER LIT SO IT WAS HARD TO TELL WHAT SETTING IT WAS ON. A FEW DAYS LATTER THE HEADLIGHT SWITCH WAS ON BUT THE HEADLIGHTS WERE FLICKERING AND THE SWITCH WAS ONCE AGAIN RED HOT. I CALLED CHRYSLER LOCAL SERVICE DEPARTMENT THEY SAID SURE COME ON IN AND WE WILL HAVE A LOOK SO I DID WHEN I GOT TO THE SHOP THEY SAID WE NEED YOU TO BE AWARE OF A DIAGNOSTIC FEE $125.00 WHAT THE HELL IS THIS I ASKED I TOLD THEM IT'S STILL FAIRLY NEW MINT CONDITION AND I TOLD YOU THE PROBLEM THEY SAID WE WILL NOT LOOK AT IT UNLESS YOU SIGN THAT YOU AGREE TO A DIAGNOSTIC FEE. THIS IS RAPE, YET ANOTHER CHRYSLER DEFECT THIS FAULTY PART CAN CAUSE A FIRE AND IS A HAZARD AND A VIOLATION. AFTER LEAVING THE SERVICE DEPARTMENT I HEADED OVER TO AUTO ZONE THEY HAD THE REPLACEMENT AND EVEN OFFER A LIFETIME WARRANTY FOR THIS REPLACEMENT HEADLIGHT SWITCH SO WITH TAX AND ALL I SPENT $65.00 AND REPLACED THE PART AND IT'S BEEN 4 MONTHS NOW WITH NO PROBLEMS I DID KEEP THE OLD FAULTY PART JUST IN CASE. SO I AM HERE TO TELL THE NHTSA AND ANYONE READING THIS REPLACE THIS PART BEFORE YOU DIE IN A CAR FIRE ANS SAVE MONEY DOING IT AND AS A BONUS AUTO ZONE HAS A LIFETIME WARRANTY.
TL* THE CONTACT OWNED A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, A CHILD WAS ABLE TO PLACE THE VEHICLE IN GEAR WITHOUT THE KEY IN THE IGNITION. THE VEHICLE ROLLED DOWNHILL AND CRASHED INTO A TREE. THE VEHICLE WAS DESTROYED AND TOWED. THE PASSENGERS IN THE VEHICLE SUSTAINED A SPRAINED KNEE AND ANKLE, AND A BRUISED STERNUM. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. ..UPDATED 01/04/17 *BF
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED FOR OVER TWO YEARS WHILE WAITING FOR THE DEALER TO SUPPLY THE PARTS FOR THE RECALL REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 09/28/16*LJ
WIRELESS IGNITION NODE (WIN), HAVE MADE NUMEROUS ATTEMPTS TO HAVE THIS FIXED BY OUR LOCAL DEALER, BUT TO NO AVAIL. 1ST MADE APPOINTMENT, WENT TO SAID APP. BUT HAD WRONG PART, SO THEY HAD TO ORDER PART, SEVERAL WEEKS LATER AND SEVERAL CALLS LATER, STILL NO PART AVAILABLE.
THIS IS THE 2ND TIME I HAVE HAD A TIRE PRESSURE SENSOR BEAK INSIDE TIRE CAUSING THE TIRE TO GO FLAT AS WELL AS HAVING A FIRE ON THE INSIDE DUE TO THE FRICTION. (LAST TIME WAS IN 2014). I DID KEEP THE TIRE WITH BURN SPOTS AS WELL AS THE TIRE SENSOR FROM FIRESTONE. I WAS LUCKY THAT I WAS ON AN OFF RAMP WHEN THIS HAPPENS ONE NOT GOING 70 MPH ON THE THRU WAY (I75). LAST TIME MY DEALER (CHRYSLER JEEP DODGE IN BRANDON FL) DID REPLACE A SENSOR AS WELL AS THE TIRE. (OCTOBER, 2014 / A WEEK AFTER PURCHASING THIS CAR). MANY MECHANICS STATE THEY NEVER SEEN THIS PROBLEM; HOWEVER, I HAVE EXPERIENCED THIS TWICE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
MY FAMILY PURCHASED A 2010 CHRYSLER TOWN AND COUNTRY IN NOVEMBER 2014. THE VEHICLE SEEMED TO DRIVE NORMALLY UNTIL SOMETIME AT THE BEGINNING OF 2015 (I CAN ALWAYS GET EXACT DATES OF SERVICE) WHEN IT BEGAN TO STALL WHILE DRIVING. THE STALLING TYPICALLY HAPPENS AT LOW SPEEDS ' LESS THAN 35 MPH. IT HAS STALLED ONCE IN A 40 MPH ZONE, BUT MORE OFTEN THAN NOT IT HAPPENS ON A RESIDENTIAL STREET WITH A SPEED LIMIT OF 25 MPH OR LESS. AS THE VEHICLE STALLS, THE TRACTION CONTROL LIGHT FLASHES AND THE POWER STEERING GOES OUT. THE CAR BECOMES UNMANAGEABLE, AND THE ONLY OPTION FOR THE DRIVER IS TO ATTEMPT TO PULL OVER, COME TO A COMPLETE STOP, PLACE THE VEHICLE IN PARK, AND RESTART. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP A FEW TIMES AND ONCE TO AN AUTO REPAIR BUSINESS UNAFFILIATED WITH CHRYSLER. NONE OF THE TECHNICIANS WHO HAVE SEEN THE CAR CAN DIAGNOSE THE ISSUE. THEY HAVE TRIED TO REMEDY THE PROBLEM, BUT THE REPAIRS THAT WERE MADE WERE ONLY GUESSES AND DID NOT FIX THE VEHICLE. WE HAVE ANOTHER APPOINTMENT WITH CHARLIE'S ON AUGUST 1. THIS WAS THE EARLIEST 'ONE OF THEIR BEST TECHNICIANS' COULD SEE US. DURING THIS TIME WE HAVE ALSO CONTACTED THE CHRYSLER, THE MANUFACTURER, TO SEEK GUIDANCE. THEY ARE NOT ABLE TO PROVIDE ANY OTHER THAN TO TELL US TO REACH OUT TO THE ATTORNEY GENERAL. ADDITIONALLY, SEVERAL WEBSITES\FORUMS DISCUSS THIS EXACT PROBLEM. IT IS NOT AN ISOLATED INCIDENT. HERE ARE A FEW EXAMPLES: HTTP://WWW.CHRYSLERPROBLEMS.COM/TRENDS/ HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNT
THE DASH LIGHTS AND OTHER ELECTRICALLY POWERED COMPONENTS FLICKER ON AND OFF REPEATEDLY. THIS HAPPENS INTERMITTENTLY, WHILE SITTING STILL AND WHILE DRIVING, SOME DAYS NO ISSUE OTHER DAYS NUMEROUS INSTANCES OF THE PROBLEM. THE DEALER SAYS IT IS MOST LIKELY THE TIPM MODULE AND IT WILL COST $1000 PLUS TO REPAIR. AS OF 7-18-16 THE PART IS EXPERIENCING A NATIONAL PART SHORTAGE BECAUSE SO MANY ARE HAVING TO BE REPLACED ON NUMEROUS CHRYSLER JEEP AND DODGE VEHICLES. I HAVE REPLACE THE BATTERY AND NOW ON A WAITING LIST FOR THE TIPM. THE MOST RECENT INCIDENT WAS SATURDAY 7-16-16. THE DASH MUST HAVE GO ON AND OFF 25 OR 30 TIMES AS I DROVE 12 MILES TO THE DEALER. BY THE TIME I ARRIVED IT STOP FLICKERING AND HAS NOT FLICKERED AGAIN THE LAST TWO DAYS,
THIS VEHICLE HAS GIVEN PROBLEMS WITH THE ELECTRICAL SINCE I GOT IN BRAND NEW IN WINTER 2009. WHEN DRIVEN FOR MORE THEN A COUPLE HOURS, ALL THE ELECTRICAL WILL FLASH OFF FOR A FEW SECONDS, TO INCLUDE MY POWER STEERING HEADLIGHTS, DASH LAMPS, ETC. I HAD THE RECALL DONE WHICH REPLACED THE IGNITION SWITCH WHICH SUPPOSEDLY WAS THE PROBLEM. NOW THAT THIS RECALL HAS BEEN DONE, MY KEY GETS STUCK IN MY IGNITION, THE TIRE PRESSURE SYSTEM RANDOMLY TURNS OFF, AND TO TOP IT OFF THE ELECTRICAL STILL FLASHES ON AND OFF AFTER DRIVING FOR MORE THEN AN HOUR OR TWO. THE DEALERSHIP HAS STATED THEY DON'T KNOW WHAT CAUSES THIS AS IT NEVER HAPPENS WHEN THEY TEST DRIVE IT. ANOTHER PROBLEM THAT I'VE HAD SINCE DAY ONE, IS WITH THE TRANSMISSION. WHEN YOU SLOW DOWN TO MAKE A TURN AND PRESS THE GAS TO SPEED BACK UP WITH THE WHEEL STILL TURNED THE TRANSMISSION WILL JERK INTO GEAR. THIS ALSO HAS BEEN LOOKED AT MULTIPLE TIMES AND THE DEALERSHIP DID NOT KNOW WHAT WAS CAUSING IT.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BECAME UNRESPONSIVE AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE DEALER, WHO DID NOT SEEM TO CARE ABOUT THE FAILURE, STATED THAT THE VEHICLE COULD BE DIAGNOSED FOR A COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I TOOK MY VAN IN FOR A SIMPLE VALVE CHANGE BECAUSE IT WAS USING A LOT OF OIL ON 2/15/16. A WEEK AND A HALF LATER I RECEIVED MY VAN BACK AND IT STALLED IN FRONT OF A TRACTOR TRAILER TRUCK. VAN WAS RETURNED TO THE DEALERSHIP AND THEY CLAIMED TO REPAIR /INSTALL NEW GAS PUMP, EGR VALVE, GASKETS, CRANK SENSORS ETC. I RECEIVED MY VAN BACK ON 4/2 CLAIMING EVERYTHING WAS REPAIRED. THE VAN WAS NO LONGER STALLING. ON 4/3 WHILE DRIVING ON THE PARKWAY, IN HEAVY TRAFFIC MY BRAKES, STEERING WHEEL LOCKED AND VAN SHUT OFF WHILE DRIVING. JUST MISSED GOING OVER THE GUARD RAIL. AGAIN TOOK TH VAN BACK TO THE DEALERSHIP, CONTACTED CHRYSLER CUSTOMER SERVICE WHICH MADE THE DEALERSHIP OWNER VERY IRATE. MY VAN WAS IN THE DEALERSHIP FROM 2/15 TO JUNE. I GOT THE RUN AROUND ABOUT WE ARE DOING EVERYTHING TO REPAIR YOUR VEHICLE. GUESS WHAT, IT IS STILL NOT REPAIRED THE VAN CONTINUOUSLY STALL ANYTIME YOU MADE A HARD TURN. IT WAS AT THE POINT OF NO RETURN. THE LONGER THE DEALERSHIP HAD IT THE WORSE THE VAN GOT. MEANWHILE ALL OF THIS EXTRA STRESS IS STARTING TO AFFECT MY HEALTH. I PAID FOR A $42,000 VAN AND EVEN CHRYSLER HAS NO IDEA OF HOW TO FIX IT. I GOT FED UP IN JUNE AND ASKED TO HAVE THE VAN RETURNED BACK TO ME. AFTER MORE THAN 3 MONTHS THEY WERE EVER SO HAPPY TO RETURN THE VEHICLE BACK TO ME. AS OF NOW I STILL DON'T HAVE ALL THE RECEIPTS OF EXACTLY WHAT WAS DONE TO THE VAN. ALL I KNOW IS THAT I WOULD NEVER BUY ANOTHER CHRYSLER AGAIN BECAUSE OF THE TREATMENT RECEIVED AND THEIR UNCARING ATTITUDE ABOUT TH
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, THE KEY FAILED TO EJECT FROM THE IGNITION AND REMAINED IN THE ACCESSORY POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
WHILE DRIVING VEHICLE WE HAVE LOST POWER STEERING AND ALL CONTROLS TO VEHICLE ON 5 OCCASIONS. THIS COMMONLY OCCURS AFTER HITTING BUMP IN ROAD. SYMPTOMS OF VEHICLE MATCH UP EXACTLY TO NHTSA CAMPAIGN NUMBER: 14V373000, THIS IS AN EXPANSION OF RECALL 11V-139 (THE ENGINE WILL TURN OFF, WHICH WILL THEN DEPOWER VARIOUS KEY SAFETY SYSTEMS INCLUDING BUT NOT LIMITED TO AIR BAGS, POWER STEERING, AND POWER BRAKING), HOWEVER CHRYSLER SAYS MY VEHICLE IS NOT INCLUDED IN THIS RECALL. MY VEHICLE WAS MANUFACTURED SEVERAL MONTHS AFTER THE VEHICLES INCLUDED IN THAT RECALL. I BELIEVE MY VEHICLE IS ALSO AFFECTED.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE CRASH; HOWEVER, THERE WAS A CHILD IN THE REAR DRIVER'S SIDE SEAT WHO WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
ESP WARNING LIGHT CONTINUES TO COME ON WHILE THE VEHICLE IS IN MOTION. HAVE TAKEN VEHICLE FOR REPAIR MULTIPLE TIMES AND IT STILL COMES ON.
RANDOM STALLING WHILE DRIVING AND ALSO WHILE IN PARK IDLING. DIFFERENT SYSTEMS ARE EFFECTED. SPEEDOMETER CUTS OUT THEN A DING AND IT COMES BACK. ALSO THE INDICATORS THAT TELL YOU A CAR IS NEXT TO YOU STAY ON. THE INFORMATION CENTER STOPS WORKING. AC STOPS BLOWING THEN COMES BACK. RADIO DOES THE SAME. WHEN IT STALLS SOMETIMES YOU HAVE NO POWER AS IF THE BATTERY HAS BEEN DISCONNECTED. THEN POWER COMES BACK AFTER WHILE AND YOU CAN START THE VAN. THE TRANSMISSION SOMETIMES WILL NOT SHIFT. THE CHARGING SYSTEM LIGHT, TRACTION CONTROL LIGHT, ABS LIGHT COME ON AND THE MILLAGE FLICKERS DIMLY. A LOT OF STRANGE THINGS HAPPENING. THE CHRYSLER DEALER HAS REPLACE THE ALTERNATOR SAYING IT WAS CAUSING HIGH VOLTAGE. DID NOT FIX THE PROBLEM. NEXT THEY REPLACED THE ABS MODULE SAYING IT WAS SHORTING OUT. DID NOT FIX THE PROBLEM. I AM BRING IT BACK TO THEM. I SUSPECT THAT THE TIPM IS THE ISSUE. I AM A RETIRED ASE CERTIFIED TECHNICIAN IN ENGINE PERFORMANCE, STEERING AND SUSPENSION, BREAKS AND ELECTRICAL.
SHUTS OFF WHILE DRIVING GIVING NO WARNING AND THE STEERING WHEEL LOCKS UP MAKING IT DIFFICULT TO STOP AND CONTROL THE VEHICLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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