2010 Chrysler Town And Country complaints

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH IN COLD WEATHER, THE WINDOW DEFROSTER FAILED TO DEFROST THE TWO-THREE INCH BOTTOM PORTION OF THE WINDSHIELD. THE DEALER WAS CONTACTED AND THEY ADVISED THAT THERE WAS NOTHING THEY COULD ABOUT THE FAILURE BUT CONFIRMED THAT THE DEFROSTER WOULD NOT BLOW DIRECTLY WHERE THE ICE WAS BUILDING UP ON THE WINDOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 12,350.

REAR BRAKE PADS WORN AND REAR ROTORS FOUND TO BE OUT OF ROUND.CHRYSLER EXTENDED WARRANTY ON FRONT BRAKES TO 3 YEARS OR 36,000 MILES. MY FRONT BRAKE PADS AND ROTORS WERE REPLACED AT 17,843 MILES BY CHRYSLER FOR A $50.00 DOLLER DEDUCTIBLE, BUT WAS TOLD ABOUT REAR BRAKE PROBLEM ALSO. MY QUESTION IS, MOST OF THE BRAKING IS DONE BY THE FRONT BRAKES I THINK THE REAR BRAKES WERE COMPROMISED DUE TO FRONT BRAKE FAILURE. I WAS CHARGED FOR REAR ROTORS TO BE RESURFACED AND PADS REPLACED. I THINK WHEN THIS OCCURS AT THE SAME MILAGE, CHRYSLER SHOULD MAKE GOOD FOR BOTH FRONT AND REAR BRAKES. *TT

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE BEGAN SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT BOTH THE FRONT AND REAR ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,330 AND THE CURRENT MILEAGE WAS 22,600.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 ( ELECTRICAL SYSTEM:IGNITION) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. AFTER COMPLETION OF THE RECALL, THE CONTACT STATED SHE WAS UNABLE TO LOCK OR UNLOCK THE VEHICLE USING THE KEY FOB. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 47,000 AND THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

THIS IS A RENTED VEHICLE FROM ADVANTAGE RENT A CAR PHX. MODEL IS 2010 CHRYSLER TOWN AND COUNTRY VAN WITH AZ PLATE [XXX] (I DID NOT GET THE VIN). I WAS DRIVING ON A SURFACE STREET AT APPROXIMATELY 30-35 MPH WHEN THE VAN SUDDENLY LOST ALL POWER. THE ENGINE SHUT DOWN, THE INSTRUMENT PANEL WENT COMPLETELY DEAD (SPEEDOMETER DROPPED TO ZERO AND ALL GAUGES WENT DARK), THE RADIO WENT DEAD, AND POWER STEERING AND BRAKING WERE NON-FUNCTIONAL. I DID NOT ATTEMPT TO RESTART THE VEHICLE WHILE MOVING BECAUSE THE SHIFTER POSITIONS ARE UNMARKED AND THE GEAR INDICATOR ALONG WITH THE ENTIRE DASH PANEL WENT DARK. I WAS ABLE TO PULL THE VEHICLE ON COASTING POWER INTO A PARKING LOT WITH GREAT DIFFICULTY DUE TO THE LACK OF POWER STEERING AND BRAKING. ONCE I WAS SAFELY STOPPED. I PUT THE GEAR SHIFT BACK INTO PARK, REMOVED THE ELECTRONIC KEY FOB, REINSERTED IT AND RESTARTED THE VEHICLE. THE VEHICLE RETURNED BACK TO WORKING ORDER - THE ENGINE STARTED AND THE ALL DASH PANEL CONTROLS RETURNED TO NORMAL OPERATION. I CONSIDER THIS A VERY SERIOUS AND POTENTIALLY LIFE THREATENING SAFETY PROBLEM. IF THIS SAME THING HAD HAPPENED TO ME THE PRIOR EVENING WHEN I WAS DRIVING DOWN A STEEP WINDING MOUNTAIN ROAD AT 70 MPH AT NIGHT WITH NO ROAD LIGHTING, THE CONSEQUENCES COULD HAVE BEEN DEADLY SINCE I WOULD HAVE LOST ALL VEHICLE LIGHTING, INSTRUMENTATION, AND POWER CONTROLS. BECAUSE OF THE SUDDENNESS OF THE FAILURE, I SUSPECT THIS WAS AN ELECTRONIC FAILURE AND NOT A MECHANICAL FAILURE - AKIN TO YOUR COMPUTER CRASHING

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WHEEL BEARINGS FAILED AND CAUSED THE FRONT TIRES TO WEAR PREMATURELY. IN ADDITION, THE BRAKES AND THE ROTORS NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE WARRANTY WOULD BE EXTENDED, BUT A REMEDY WAS NOT AVAILABLE FOR THE FAILURE. THE CURRENT MILEAGE WAS 18,000 AND THE FAILURE WAS UNAVAILABLE.

THE BRAKE STARTED TO SHAKE/VIBRATE SEVERELY AT FREE WAY ESP. WHEN GOING DOWN HILLS. HAD TO STOP BRAKING. THIS IS A SAFETY ISSUE THAT CHRYSLER SHOULD SEND A RECALL. I JUST READ MANY OF SIMILAR CONCERNS ON THE SAME MODEL. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION). AFTER THE REPAIRS, THE CONTACT NOTICED THAT THE RADIO, HEAT, TURN SIGNALS AND INTERIOR LIGHTS HAD BECOME INOPERABLE. A LOCAL MECHANIC DIAGNOSED THAT THE WIRES WERE CUT AND WRAPPED AROUND THE FACE PLATE, CAUSING THE SHORT. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,174 AND THE CURRENT MILEAGE WAS 35,800.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AN EXTREME AMOUNT OF BRAKE DUST ACCUMULATED ON THE REAR WHEELS. THE CONTACT ALSO STATED THAT THE REAR BRAKES WOULD INTERMITTENTLY ENGAGE UNEXPECTEDLY AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE REAR BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,000.

THE TIRE PRESSURE MONITOR SENSORS ON THE 2010 CHRYSLER TOWN AND COUNTRY HAVE VALVE STEMS THAT ARE BUILT INTO THE SENSOR - THEY CANNOT BE SEPARATED. THE VALVE STEMS ARE ALUMINUM, AND THEY BREAK EXTREMELY EASILY. I BOUGHT THIS VEHICLE (USED) IN SEPTEMBER, AND WITHIN LESS THAN 3 MONTHS ALL FOUR STEMS HAVE BROKEN. FORTUNATELY, EACH TIME I FOUND ONE OF THE BROKEN, THE VAN WAS IN MY DRIVEWAY, AND THEY WERE NOT LEAKING AIR. IN EVERY CASE, THE ALUMINUM WAS BADLY CORRODED - SOMETHING THAT SHOULDN'T HAPPEN ON A VEHICLE THAT IS LESS THAN TWO YEARS OLD. THE STEMS SHOULD HAVE BEEN MADE FROM A MATERIAL THAT IS LESS LIKELY TO CORRODE, SUCH AS RUBBER. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING, AS WELL AS THE INSTRUMENT PANEL FAILED DURING ENGINE START UP. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM:IGNITION). THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 33,645 AND THE CURRENT MILEAGE WAS 35,645... UPDATED 01/04/12 *BF THE DEALER REPLACED A FAULTY SWITCH AND LUBRICATED IT. UPDATED 01/09/12

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED A VIBRATION IN THE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE FRONT AND REAR ROTORS AND PADS WOULD HAVE TO BE REPLACED. THERE WAS AN EXTENDED WARRANTY FOR THE FRONT BRAKES BUT NOT FOR THE REAR BRAKES. THE FRONT BRAKES WERE REPLACED BUT THE REAR BRAKES WERE NOT. APPROXIMATE FAILURE MILEAGE WAS 9,800.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES WERE REPLACED IN MAY 2011 BUT THEY WORE PREMATURELY AND NEEDED ANOTHER REPLACEMENT. THE DEALER REPLACED THE REAR BRAKES, RESURFACED THE ROTORS, CLEANED AND LUBED THE CALIBER BRACKETS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 27,000 AND THE FAILURE MILEAGE WAS 22,017.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKE PEDAL BEGAN TO PULSATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT BRAKES, REAR BRAKES AND ROTORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 23,000.

MY VAN VIBRATES WHEN I PRESS ON MY BRAKES IF I AM GOING OVER 25 MPH. TOOK MY VAN IN FOR SERVICE OCT. 13 DEALERSHIP TOLD ME MY ROTORS WERE BAD THIS WAS AT 20,000 + MILES AND THEY NEEDED TO BE TURNED. THEN APPROX. NOV 15 WE RECEIVED A LETTER FROM CHRYSLER ABOUT THE BRAKES AND ROTORS BEING DEFECTIVE AND WE HAD AN EXTENSION ON THE WARRANTY, BUT HAD TO PAY A $50 DED. I TOOK THE VAN IN ON NOVEMBER 16 AND THE PADS AND ROTORS REPLACED. MY VAN STILL VIBRATED AFTER THIS. TODAY NOVEMBER 25 WE TOOK THE VAN BACK TO THE DEALERSHIP AND THEY REPLACED THE ROTORS AGAIN AND SAID THERE IS STILL A VIBRATION BUT IT SEEMS TO BE COMING FROM THE REAR. IT DOES FEEL A LESS INTENSE AND NOT AS BAD IN THE STEERING WHEEL. THEY WANTED FOR US TO PAY TO HAVE THE ROTORS TURNED ON THE BACK. I BELIEVE THERE IS AN ISSUES WITH THE ROTORS ALL AROUND ON THIS VEHICLE. I AM NOT ABOUT TO PAY AS MUCH FOR THIS VAN AS WE DID AND AT THE MILEAGE WE HAVE ON IT WHICH IS JUST AT 22000 TODAY HAVE TO PAY TO DO A THING WITH THE BRAKES WE ALREADY PAID $50 DEDUCTIBLE FOR BAD ROTORS ONCE. I BELIEVE IN SUPPORTING AMERICAN COMPANIES BUT I AM READY TO TRADE THIS ONE IN FOR A HONDA OR TOYOTA. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT HEARD A NOISE COMING FROM THE REAR END OF THE VEHICLE AND TOOK IT TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE REAR BRAKES FAILED AND THE REAR ROTOR, PADS AND CALIPERS HAD TO BE REPLACED. THE CONTACT STATED THE FAILURE WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE ON THE VEHICLE WAS 22,000 AND THE CURRENT MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SITTING IN THE DRIVEWAY WHEN IT CAUGHT FIRE. THE FIRE INVESTIGATOR STATED THAT THE CAUSE OF THE FIRE WAS A REAR HEATING UNIT. THE CONTACT'S INSURANCE COMPANY HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE DEGREE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 19,024. UPDATED 01/03/12*LJ THE CONSUMER STATED CHRYSLER WAS IN THE PROCESS OF THE BUYING THE VEHICLE BACK. 01/09/12

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING DOWNHILL WITH THE CRUISE CONTROL SET TO 55 MPH WHEN HE ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO MANEUVER THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 11/29/11 *CN

TRANSMISSION NOT SHIFTING PROPERLY, CHRYSLER PERFORMED A RE-FLASH AND UPDATE TO POWERTRAIN, HOWEVER PROBLEM STILL EXISTS THIS PROBLEM STARTED THE NEXT DAY OF PURCHASE. BRAKES WORN DOWN IN REAR WHEN DRIVING 55MPH AND APPLYING THE BRAKE THE ENTIRE VEHICLE WOULD VIBRATE CHRYSLER FOUND OUT OF ROUND SURFACE AND CUT ROTORS, PROBLEM STILL EXISTS. THE POWER SLIDING DOORS BECOME INOPERABLE CHRYSLER PERFORMED A RE-FLASH UPDATE PROBLEMS STILL EXISTS. RADIO RER STOPS PLAYING DVD'S CHRYSLER PERFORMED A RE-FLASH PROBLEM STILL EXISTS. THIS IS BRAND NEW WHY ALL THESE PROBLEMS? WHY WAS I SOLD A LEMON?. ALL THESE PROBLEMS I WENT BACK TO THE DEALER AT LEAST THREE TIMES FOR ESPECIALLY THE TRANSMISSION I ALMOST GOT INTO AN ACCIDENT BECAUSE WHEN I WAS MERGING ONTO THE PARKWAY WHEN I TRIED TO ACCELERATE IT FAILED TO MOVE. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A TRAFFIC STOP, THE CONTACT APPLIED THE BRAKES AND THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. IN ADDITION, THE BRAKE PEDAL BEGAN TO VIBRATE. THE FAILURE RECURRED CONSTANTLY WHEN DRIVING BETWEEN 25-55 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,200.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE PARKED, HE ATTEMPTED TO OPEN THE REAR PASSENGER SIDE AUTOMATIC SLIDING DOOR. ONCE THE DOOR WAS OPENED HALF WAY, IT BEGAN TO UNEXPECTEDLY CLOSE. THE FAILURE RECURRED A TOTAL OF FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT ENGAGED HER FOOT UNDER THE ACCELERATOR PEDAL IN ORDER TO RELEASE. THE FAILURE RECURRED. HOWEVER, THERE WAS AN UNINTENDED INCREASE IN ACCELERATION AND AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO RECOMMENDED THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR INSPECTION. THE SECOND DEALER WAS ALSO WAS UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,100. UPDATED 10/21/11 *BF UPDATED 10/26/11

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED AFTER HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN RECALL 11V139000 (ELECTRICAL SYSTEM:IGNITION) BY A DEALER, THE ENTIRE ELECTRICAL SYSTEM MALFUNCTIONED CAUSING THE HEADLIGHTS, INTERIOR LIGHTS, RADIO, ETC. TO NO LONGER FUNCTION. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THE ELECTRICAL SYSTEM DOES NOT FUNCTION PROPERLY UNLESS THE IGNITION SWITCH WAS SHAKEN. THE CONTACT CALLED THE MANUFACTURER; HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 8,144. UPDATED 11/03/11 *BF UPDATED 12/30/11

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR LIFTGATE WOULD AUTOMATICALLY CLOSE WITHOUT ANY WARNING. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NOT DESIGNED TO CLOSE WITHOUT A WARNING SOUND. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/21/11 *BF

I HAVE JUST READ WAY TOO MANY IDENTICAL COMPLAINTS. I BOUGHT THE HIGH END MODEL AND AT 17000 OR POSSIBLY BEFORE WE NOTICED THE BRAKES WOULD PULSATE AT EVEN LOW MILES ESPECIALLY AFTER THE VEHICLE WOULD BE DRIVEN A WHILE. I TOOK IT INTO THE DEALERSHIP WHERE THEY INFORMED ME THE SAME AS EVERYONE ELSE THAT THE FRONT ROTORS WERE WARPED AND NEEDED REPLACED OR TURNED. THEY WERE ONLY COVERED FOR 12K MILES...AND WOULD NOT COVER. THIS VEHICLE GOES NO WHERE...I HAVE A STAY AT HOME WIFE WHO MIGHT PUT 15-20 MILES A DAY ON AVERAGE ON THIS VEHICLE. I TOOK IT IN AN HAD THE ROTORS TURNED AND NEW PADS PUT ON....THE BRAKES ACTED UP THE SAME DAY I PICKED UP THE VAN. "REALLY" ..... A 40K VAN AND THE BRAKING SYSTEM HAS MAJOR ISSUES. HOW IS THIS PROBLEM NOT BEING RECALLED!! *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). AFTER REPAIRS, THE KEY WOULD NOT TURN IN THE IGNITION. THE MANUFACTURER WAS CONTACTED AND A REPORT WAS FILED. THEY ALSO ADVISED THAT THEY WOULD FURTHER INVESTIGATE THE REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,500. UPDATED 10/21/11 *BF UPDATE 10/28/11

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED EXTREME DIFFICULTY IN TURNING THE IGNITION KEY TO START THE VEHICLE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE UNABLE TO PROVIDE A DIFFERENT REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,372.

POOR BRAKING, PULSATING, VIBRATION THRU STEERING WHEEL. NOISY TRANSMISSION. *TT

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER RECEIVING NHTSA CAMPAIGN ID NUMBER RECALL 10356632 (ELECTRICAL SYSTEM:IGNITION:SWITCH) AND IMMEDIATELY AFTER HAVING THE REPAIRS DONE, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED HIM THAT THEY WERE WAITING FOR ANOTHER RECALL TO BE ISSUED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. THE VIN WAS UNAVAILABLE. THE RECALL PART HAD CAUSED MORE PROBLEMS WITH MY VEHICLE THAN THE ORIGINAL PART. PRIOR TO THE RECALL WE DIDN'T HAVE ANY KNOWN ISSUES WITH THE IGNITION . NOW THE REPLACEMENT PART INTERFERE WITH TURNING ON THE CAR AND WE MUST WIGGLE THE IGNITION AROUND IN ORDER TO GET THE AIR CONDITIONING AND RADIO, NAV SYSTEM TO FUNCTION. PART DOESN'T FEEL LIKE IT FITS PROPERLY. UPDATED 10/12/2011 *LN *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE IN FOR SERVICE, HE WAS ADVISED THAT THE FRONT AND REAR ROTORS WERE WARPED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 18,000. MANY, MANY, COMPLAINTS ON THE INTERNET CONCERNING THIS KNOWN DEFECT. WHEN WILL MFG. BE REQUIRED TO CORRECT KNOWN SAFETY ISSUE. UPDATED 10/06/2011 *LN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT HEARD A GRINDING NOISE WHILE DEPRESSING THE BRAKE PEDAL. THE FAILURE OCCURRED AT VARIOUS SPEEDS AND WAS MORE NOTICEABLE AT HIGHER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN SUGGESTED THE BRAKES BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT BOTH SLIDING POWER DOORS WILL NOT STAY CLOSED WHEN THE VEHICLE IS ON AN INCLINE. THE CONTACT ALSO STATED THAT AUTOMATIC SLIDING DOOR SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES YET THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45 AND THE CURRENT MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY. THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION), BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER AND MANUFACTURER WERE NOTIFIED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 13,000. UPDATED 03/05/12*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 03/14/14

2010 CHRYSLER TOWN & COUNTRY - AT 14,000 MILES (11 MONTHS), I NEEDED TO HAVE BOTH THE FRONT AND REAR ROTORS TURNED DUE TO EXCESSIVE VIBRATION DURING BRAKING. SINCE THIS WAS OUTSIDE THE 12 MONTH/12,000 MILE "FREE ADJUSTMENTS" PERIOD, IT COST ME $295 AT MY LOCAL CHRYSLER DEALER. CONSIDERING THE NUMBER OF COMPLAINTS I SEE LOGGED AGAINST CURRENT CHRYSLER/DODGE MINIVANS SINCE 2008 FOR WARPED ROTORS AND EXCESSIVE BRAKE WEAR, IT THINK IT IS REASONABLY OBVIOUS THAT THE BRAKES ARE UNDERSIZED FOR THE VEHICLES AND SHOULD BE INVESTIGATED BY THE GOVERNMENT. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR BRAKES WOULD MADE A LOUD SQUEAKING NOISE. THE DEALER DIAGNOSED THAT THE REAR BRAKE PADS WERE WORN AND THE ROTORS WERE OUT-OF-ROUND. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 18,125. UPDATED 09/08/11*LJ UPDATED 10/31/11

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE LIFTING THE REAR DRIVERS SEAT TO ALLOW PASSENGERS TO ENTER THE THIRD ROW SEATING, HER FINGER GOT STUCK IN THE SEATS HINGE. EMERGENCY MEDICAL SERVICES APPEARED ON THE SCENE TO DISLODGE THE CONTACTS FINGER. THE CONTACT THEN WENT TO THE HOSPITAL FOR FURTHER EXAMINATION. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD ESCALATE THE CLAIM TO ANOTHER DEPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 22,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. APPROXIMATELY ONE WEEK LATER, THE IGNITION WOULD NOT RETURN TO THE ON POSITION UPON STARTING THE VEHICLE. THE DEFROST SYSTEM, HEADLIGHTS, WINDSHIELD WIPERS, AND THE ENTIRE INSTRUMENT PANEL WERE INOPERABLE AS A RESULT. IN ADDITION, THE CONTACT WAS UNABLE TO DRIVE AT NIGHT OR DURING THE RAIN BECAUSE THE HEADLIGHTS AND WINDSHIELD WIPERS NO LONGER FUNCTIONED. THE DEALER WAS AWARE OF THE FAILURE; HOWEVER, THE WERE UNABLE TO PERFORM ANY REPAIRS UNTIL THE MANUFACTURER APPROVED OF THEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 20,000. UPDATED 09/07/11 *BF UPDATED 2/23/12 *CN

I TOOK MY 2010 BRAND NEW CHRYSLER TOWN AND COUNTRY VAN IN FOR A RECALL ON THE DEFECT FOR THE IGNITION SWITCH. AFTER CHRYSLER REPLACED THE SWITCH IT WILL NOT RETURN TO THE ON POSITION AFTER YOU START THE VAN. SO THE WIPERS, DEFROSTER AND HEADLIGHTS WILL NOT WORK. I HAVE HAD SEVERAL CLOSE CALLS WITH MY SON AND WIFE DRIVING THE VAN HOME IN THIS CONDITION. CHRYSLER IS INSTALLING DEFECTIVE SWITCHES IN VANS TO SOLVE ONE SAFETY PROBLEM AND CAUSING OTHERS. CHRYSLER WILL NOT REPAIR THE IGNITION AT THIS TIME AND HAS TOLD ME TO JUST KEEP CALLING THEM TO SEE IF A SOLUTION COMES ABOUT. THEY SHOULD NOT BE PUTTING DEFECTIVE IGNITION SWITCHES IN TO START WITH. *KB

REAR SLIDING DOORS ON BOTH SIDES HAVE ON SEVERAL OCCASIONS SHUT ON THEIR OWN AFTER BEING OPENED BY ME EITHER WITH REMOTE OR USING THE DOOR HANDLE. ME AND GRANDKIDS HAVE GOTTEN STRUCK BY DOOR AS IT IS COMING BACK. DOOR WILL NOT SENSE THAT SOMEONE OR SOMETHING IS IN THE OPENING. THIS IS A SERIOUS ISSUE THAT I CAN'T LET GO ON ANY LONGER. *TT

I TOOK MY 2010 CHRYSLER TOWN & COUNTRY LIMITED MINI VAN TO THE DEALER TO HAVE THE IGNITION SWITCH MODIFIED BASED ON A RECALL NOTICE FROM CHRYSLER. WHEN THE CAR WAS RETURNED THE SWITCH WAS SO DIFFICULT TO TURN I CALLED TO COMPLAIN. MY HUSBAND RETURNED WITH THE VAN ON 8/2/2011 AND WAS TOLD THAT WAS THE RECALL REPAIR. WHEN MY HUSBAND LEFT THE DEALER THE SWITCH PREVENTED THE TURN SIGNALS FROM FUNCTIONING BECAUSE IT IS DIFFICULT TO GET THE SWITCH OFF OF THE "START" POSITION AND ON TO THE "ON" POSITION. THERE WAS ALSO NO RADIO FUNCTION. IN THE "START" POSITION THIS CAUSES ELECTRICAL ISSUES WITH THE FUNCTION OF THE CAR, WHICH THE RECALL WAS SUPPOSE TO FIX. THE DEALER STATED THAT IN ORDER TO DO THE RECALL THIS IS THEY WAY THE SWITCH HAS TO WORK AND THAT THIS IS THE WAY THE SWITCHES ARE INSTALLED IN THE 2011 MODELS AS WELL. HE STATED THAT THE DESIGN OF THE KEY PREVENTS ANY STANDARD TYPE OF IGNITION SWITCH FROM BEING INSTALLED AND THAT CHRYSLER DOES NOT OFFER THE PUSH BUTTON IGNITION FOR THIS MODEL VAN. I MUST EITHER ACCEPT THIS RECALL REPAIR OR RISK THAT MY CAR MAY SHUT ITSELF OFF DURING OPERATION. I HAD THE RECALL REPAIR DONE BECAUSE I BEGAN HAVING AN ELECTRICAL PROBLEM WITH MY RADIO GOING OFF FOR NO APPARENT REASON. *TR

TL* THE CONTACT OWNS A 2010 CHRYLSER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED ON THE FOLLOWING DAY. THE IGNITION WOULD NOT AUTOMATICALLY CHANGE FROM ON TO START AND THE CONTACT HAD TO DO THIS MANUALLY. AS A RESULT, THE RADIO, AIR CONDITIONER, AND WINDSHIELD WIPERS WOULD NOT FUNCTION. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE FAILURE. THE MANUFACTURER WAS THEN NOTIFIED AND INFORMED THE CONTACT THAT THEY WERE UNSURE OF HOW TO INFORM THE DEALER TO REMEDY THE FAILURE. THE CONTACT WAS ALSO ADVISED TO CONTINUE DRIVING THE VEHICLE UNTIL THEY COULD FIND A SOLUTION. THE FAILURE MILEAGE WAS 6,291.

ON JULY 13 2011 WE PURCHASED A 2010 CHRYSLER TOWN AND COUNTRY WITH 28500 MILES. TWICE THIS MONTH, MY WIFE WAS DRIVING OUR 2010 CHRYSLER TOWN AND COUNTRY AND THE ENGINE SHUT OFF WHILE SHE WAS DRIVING. ONE OF THE TIMES IT HAPPENED WHILE SHE PULLED INTO A BUSY STREET AND WAS VERY LUCKY TO NOT HAVE CAUSED AN ACCIDENT. WE KNOW THAT THIS IS AN ONGOING ISSUE WITH THESE VEHICLES AND THAT A RECALL HAS BEEN ISSUED. WE TOOK THE VAN TO LEE AUTOMOTIVE IN FORT WALTON BEACH FLORIDA, AND THEY SAID THEY WOULD TAKE A LOOK AT IT. 8 HOURS LATER I PICKED THE VAN UP. THE DEALERSHIP SAID THEY COULD NOT DUPLICATE THE PROBLEM, THEY TEST DROVE IT FOR ONLY 2 MILES. THEY SAID THEY LOOKED AT THE IGNITION AND THAT THE RIGHT COMPONENTS ARE IN PLACE. SO AFTER 8 HOURS THEY DID NOT FIX ANYTHING. CALLED CHRYSLER CORP. AND THEY TOLD US THAT THEIR DATABASE SHOWS THAT OUR VEHICLE HAS NOT BEEN SERVICED TO CLOSE THE RECALL AND THAT IT IS STILL SHOWING AN OPEN RECALL SUSPENSE. ACCORDING TO THE NHTSA RECALL, THEY WERE SUPPOSED TO REPLACE THE WIN IGNITION MODULE WHICH THEY DID NOT DO. WE HAVE FOUR CHILDREN AND ARE VERY SCARED TO DRIVE OUR VAN. WE DO NOT KNOW WHERE ELSE TO TURN AND ARE HOPING TO BE POINTED IN THE RIGHT DIRECTION TO RESOLVE THIS ISSUE AND BE ABLE TO GET ON THE ROAD WITHOUT FEAR. *TR

WE RECEIVED SAFETY RECALL L25 FOR OUR 2010 CHRYSLER TOWN & COUNTRY VAN. OUR DEALER INDICATES THERE ARE VERY LIMITED PARTS AVAILABLE AND THEY WOULD CALL US WHEN THEY GET THE PART IN, BUT THERE ARE 30 PEOPLE WAITING AHEAD OF US. WE ARE CONCERNED AS OUR VAN ENGINE SHUT OFF WHILE DRIVING ON JULY 21 AND WE HAD TO PULL TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. THANK GOODNESS WE WERE NOT ON AN EXPRESSWAY. WHAT CAN WE DO TO GET THE REPLACEMENT PART SO WE DO NOT END UP HAVING AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE FOR 11V139000 (ELECTRICAL SYSTEM:IGNITION) THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THEY RECEIVED TWO PARTS EVERY WEEK AND THE CONTACT HAD TO PLACED ON A WAITING LIST. THE CONTACT STATED IF THE DEALER ONLY RECEIVED TWO PARTS PER DEALER FOR THE RECALL REMEDY, THE VEHICLE WOULD NOT BE REPAIRED UNTIL NEXT YEAR. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND THEY CONFIRMED THAT TWO PARTS WERE SENT TO EACH DEALER EVERY WEEK. THE CONTACT STATED THE VEHICLE WOULD NOT BE REPAIRED IN A TIMELY MANNER. THE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIDN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. ACCORDING TO THE RECALL NOTICE, THE PARTS WERE SUPPOSED TO BE MADE AVAILABLE ON JULY 15, 2011. THE DEALER ALSO STATED THAT THE MANUFACTURER ONLY MADE AVAILABLE TWO SETS OF PARTS PER DEALER AND THAT ONE HUNDRED AND TWENTY OTHER VEHICLES WERE SCHEDULED TO HAVE THE SAME REPAIRS PERFORMED. THE CONTACT EXPRESSED CONCERN OVER THE AVAILABILITY OF THE PARTS. THE FAILURE MILEAGE WAS 20,000. UPDATED 08/15/11 *BF

ON JULY 5TH, 2011 THE ABOVE MENTIONED CHRYSLER VAN LEFT THE HIGHWAY AT A SPEED OF APPROXIMATELY 65 MILES AN HOUR AND ENTERED A DRAINAGE BASIN. THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE FRONT OF THE VEHICLE CAME INTO CONTACT WITH AN EARTH "BERM" THAT ACTED AS A WALL FOR THE DRAINAGE BASIN. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED TO A POINT THAT IT WAS CONSIDERED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE COMPARTMENT AND THE FRONT BUMPER WAS PULLED COMPLETELY UNDER THE VEHICLE. TWO TIRES WERE FLATTENED AND SOME MINOR BODY DAMAGE WAS DONE TO THE REAR OF THE VEHICLE AS WELL. BUT, NOT A SINGLE AIR BAG DEPLOYED DURING, OR AFTER THIS INCIDENT.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKE PEDAL WOULD NOT RESPOND WHEN DEPRESSED. THE CALIPER WAS FROZEN AND WOULD NOT RELEASE. THE CONTACT STATE THAT A GRINDING NOISE WAS HEARD FROM THE VEHICLE WHEN DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE BRAKES AND ADVISED THAT THE CALIPERS, BRAKE LINE AND ROTORS WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 48,000.

MY 2010 TOWN & COUNTRY 19K MILES NOW STARTING TO CUT OFF WHILE DRIVING. IT IS GETTING WORST, WHEN GOING DOWN INCLINES AND COMING OUT OF DRIVEWAYS THE VAN CUTS OFF. I AM NOW SCARED TO DRIVE IT. *TR

OUR 2010 CHRYSLER TOWN & COUNTRY HAS GIVEN US NOTHING BUT TROUBLE SINCE IT WAS 3 MONTHS OLD. THE TRANSMISSION SHUTTERS IN REVERSE (DEALER SAYS "NORMAL"). TRANSMISSION FAILED WHILE ON VACATION. WOULD NOT DOWNSHIFT OR UPSHIFT PROPERLY. TRANSMISSION REPLACED (DEALER LIED AND SAID IT WAS AMINOR REPAIR AND WAS "REBUILT", CHRYSLER ZONE OFFICE SAID IT WAS A MAJOR FAILURE AND HAD BEEN REPLACED). NEW TRANSMISSION HAS SURGE/BUMP SHIFT FROM 2ND-3RD GEAR. DEALER AND CHRYSLER ENGINEER SAID "NORMAL" BUT REFLASHED THE COMPUTER. THE BRAKES HAVE BEEN WORSE... AND AN ONGOING ISSUE. AT 3500 MILES, THEY STARTED TO MAKE A METAL ON METAL GRINDING TYPE OF NOISE. I LIVED WITH IT UNTIL THE SECOND OIL CHANGE AT AROUND 6000 MILES. FRONT PADS WERE REPLACED, ROTORS WERE TURNED. 3000 MILES LATER, THE NOISE CAME BACK. BRAKES WERE REPLACED AGAIN -- THIS TIME FRONT AND REAR. DEALER AND CHRYSLER ACCEPTED NO RESPONSIBILITY, YET SAID THEY WERE REPLACED FOR "CUSTOMER SATISFACTION." EVERY 3000 MILES SINCE, THE GRINDING NOISE RETURNED AND THE BRAKES WERE REPLACED. THE LATEST TIME, THE DEALER DID NOT REPLACE AND SAID, AGAIN, THAT THE GRINDING NOISE WAS NORMAL. SAID PADS HAD 90% LEFT AND WERE NOT "WORN ENOUGH TO WARRANT REPLACEMENT." SO I WILL GO BACK IN A COUPLE THOUSAND MILES TO HAVE THEM DONE AGAIN? THIS IS A SAFETY ISSUE. CHRYSLER HAS GIVEN ME AN EXTENDED WARRANTY (THAT DOES NOT COVER THE BRAKES) AND ALSO OFFERED ME $5000 ON A NEW CAR... BUT THIS THING HAS TANKED IN VALUE SO MUCH, I AM FAR MORE THAN $5000 UPSIDE

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE WHILE IN REVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE THEY STATED THAT THE SURGING WAS A NORMAL OCCURRENCE OF THE VEHICLE. THE CONTACT STATED THAT THE SURGING WAS A SERIOUS SAFETY ISSUE THAT COULD POSSIBLY RESULT IN A CRASH. THE FAILURE MILEAGE WAS 33,500.