Page 29 of 32 · complaints 1,401–1,450 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Feb 25, 201340,000 milesMI

FOR THE THIRD TIME IN THE PAST MONTH, THE VEHICLE SHUTDOWN WHILE TRAVELING. IN THE MOST RECENT INCIDENT WE WERE DRIVING DOWN AN INTERSTATE WHEN IT SHUT OFF. THE VEHICLE STARTED BACK UP AFTER SHIFTING TO NEUTRAL AND TURNING THE IGNITION. THERE ARE NUMEROUS REPORTS ON THE INTERNET OF THIS HAPPENING, BUT CHRYSLER SAYS THIS PARTICULAR VIN WAS NOT INCLUDED IN ITS 2011 RECALL FOR A FAULTY IGNITION (OR ANY RECALL). WE'RE CONCERNED ABOUT THE SAFETY OF A VEHICLE THAT SHUTS DOWN FOR NO REASON WHILE IN MOTION. *TR

Service Brakes
Filed Feb 22, 201327,454 milesMI

BURNING RUBBER SMELL AROUND THE REAR BRAKE AREA. TOOK IT IN TO THE DEALER IMMEDIATELY AND THEY DETERMINED 2 PROBLEMS. THE CALIPER D'S WERE BAD WHICH WAS COVERED UNDER WARRANTY AND THE BRAKES WERE BAD AND HAD TO BE REPLACED. THIS IS APPROXIMATELY OUR TENTH CHRYSLER VAN WE HAVE LEASED AND NEVER HAVE WE HAD TO REPLACE THE BRAKES. *TR

Electrical System
Filed Feb 21, 201398,000 milesFL

THE VEHICLE HAVING THIS ISSUE WAS A 2010 CHRYSLER TOWN AND COUNTRY. DRIVING AND SUDDENLY THE HEADLIGHTS START FLICKERING ON AND OFF AND BRIGHT AND DIM. IT WAS HAPPENING INDIVIDUALLY, SO ONE LIGHT MAY BE ON AND THE OTHER ONE OFF. FINALLY THEY BOTH STOPPED AND IT WAS ONLY THE PARKING LIGHTS AND FOG LIGHTS WORKING. NOTHING WOULD MAKE THEM WORK. DROVE LATER THAT SAME NIGHT AND IT WAS FINE UNTIL I TURNED MY LIGHTS ON BRIGHT. I ALMOST HAD A WRECK WHEN THE LIGHTS WENT COMPLETELY OUT AND WOULD NOT COME BACK ON. CHRYSLER NEEDS TO IDENTIFY THIS PROBLEM AND RECALL OR EXTEND FREE REPAIRS FOR THIS ASAP BEFORE A FATAL ACCIDENT. IT WAS 2/14/2013 WHEN THIS ELECTRICAL SYSTEM ISSUE HAPPENED AND IS CONSISTENTELY HAPPENING. *TR

Electrical System
Filed Feb 7, 2013NY

THE DRIVER SIDE DOOR OPENS ON ITS OWN WITH THE CAR IS TURNED OFF. UPON LEAVING MY VEHICLE, I CHECK TO MAKE SURE ALL OF THE DOORS ARE CLOSED. AT RANDOM TIMES, DAY OR NIGHT, THE DOOR WILL OPEN. THE KEY FAB ARE SOMETIMES NOT EVEN IN RANGE. *TR ## VIN FAILED ##

Steering
Filed Feb 4, 201362,000 milesMD

THE VEHICLE APPEARS TO BE STALLING WHILE IN MOTION. THE STEERING WHEEL, BRAKES, AND GAS PEDAL ALL LOCK UP LEAVING THE DRIVER UNABLE TO CONTROL THE VEHICLE IN ANY WAY. THIS HAS HAPPENED ON AT LEAST 10 OCCASIONS. THE LOCAL CHRYSLER DEALERSHIP ATTEMPTED TO FIX THE VEHICLE, BUT WAS UNABLE. CORPORATE WAS NOTIFIED AND SENT OUT A CORPORATE MECHANIC WHO WAS ALSO UNABLE TO FIX THE VEHICLE. THE VEHICLE HAS LOCKED THREE ADDITIONAL TIMES (SINCE THE LAST ATTEMPTED REPAIR) AND BOTH THE DEALERSHIP (WHO IS NOW REFUSING TO SERVICE THE VEHICLE) AND CORPORATE (WHO HAVE NOT RETURNED CALLS OR EMAILS) HAVE BEEN NOTIFIED. AFTER CONDUCTING AN INTERNET SEARCH I SEE THAT THIS IS NOT AN ISOLATED ISSUE--IT HAS BEEN REPORTED MULTIPLE TIMES TO THE NHTSA AS WELL AS ON OTHER WEBSITES. THIS IS A DANGEROUS AND DEFECTIVE VEHICLE. CHRYSLER HAS BEEN NOTIFIED OF THIS DEFECT ON MULTIPLE OCCASIONS AND IS NOT DOING ENOUGH TO PROTECT THE SAFETY OF ITS CONSUMERS. *TR

Air BagsCrash2 injured
Filed Jan 28, 201355,000 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO THE PASSENGER'S SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS SUBSTANTIAL DAMAGE TO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. A PASSENGER IN THE CONTACT'S VEHICLE SUSTAINED A CHEST INJURY FROM THE SEAT BELTS. THE PASSENGER ALSO SUSTAINED AN EYE INJURY. BOTH THE CONTACT AND THE PASSENGER WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT WAS WAITING INFORMATION FROM THE INSURANCE COMPANY TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. UPDATED 4/24/13 *CN UPDATED 05/14/2013 *JS

Electrical System
Filed Dec 28, 201264,100 milesCA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT HAD INADVERTENTLY TOUCHED THE KEY FOB WITH HIS KNEE, CAUSING THE KEY IN THE IGNITION TO TURN FROM START TO ACCESSORY MODE. THE FAILURE RECURRED TWICE. THE CONTACT WAS ABLE TO DUPLICATE THE FAILURE THREE DIFFERENT TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) BUT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,100.

Engine
Filed Dec 19, 201232,000 milesIN

THE ENGINE DIES WHILE THE VEHICLE IS IN OPERATION. IT HAPPENED ON BOTH DECEMBER 15 AND DECEMBER 17. THE FIRST TIME WAS I WAS DRIVING IN TOWN AT ABOUT 30 MPH. THE SECOND TIME WAS ON THE HIGHWAY AT 55 MPH. I WAS ABLE TO PULL OFF THE ROAD BOTH TIMES WITH SOME DIFFICULTY SINCE THE POWER STEERING AND BRAKES WEREN'T WORKING. AFTER PULLING OVER, I WAS ABLE TO START THE CAR AGAIN. THE LOCAL DEALER IN TERRE HAUTE, IN INFORMED US THAT SINCE THEIR DIAGNOSTIC SOFTWARE DID NOT INDICATE A PROBLEM THERE IS NOTHING THEY CAN DO AND ANY FIXES THAT ARE NOT INDICATED AS NECESSARY BY THE SOFTWARE WILL NOT BE COVERED BY OUR WARRANTY. *TR

Air BagsCrash
Filed Dec 14, 201256,760 milesCO

TRAVELING IN RUSH HOUR TRAFFIC WHEN THE CHEVY SILVERADO APPLIED HIS BRAKES ALL OF A SUDDEN. TRIED TO CHANGE LANES, BUT COULDN'T AS THERE WAS CARS PRESENT. HIT THE SILVERADO IN THE MIDDLE TO DRIVERS SIDE FRONT END. BEING THE MAIN POINT OF CONTACT. YET THE DRIVERS AIR BAG DID NOT DEPLOY. THE CAR WAS TOTALED, AS THE FRAME WAS BENT AND THERE WAS EXTENSIVE DAMAGED TO THE FRONT OF THE VEHICLE. *TR

Electrical System
Filed Dec 13, 201239,300 milesMD

OCTOBER 1, 2012 STARTED WITH DEAD BATTERY. AFTER PICKING UP "FIXED" VEHICLE AFTER TWO WEEKS AND ATTEMPTING TO DRIVE OFF LOT, THE VAN WOULD NOT GO OUT OF PARK. AFTER PLAYING WITH IT, IT FINALLY WENT INTO GEAR. CHECK ENGINE LIGHT CAME ON. RETURNED VAN - IT WOULD NOT GO INTO PARK. NOW DECEMBER 13. VAN STILL IN REPAIR. HAVE REPLACED TIPM TWICE AND PCM. $1,600. CHRYSLER SAYS THEY HAVE NEVER HEARD OF SUCH A PROBLEM BEFORE. *TR

Wheels
Filed Dec 2, 201240,000 milesVT

THIS VEHICLE HAS 40000 MILES ON IT. APPROXIMATELY AFTER A MONTH OF OWNING IT, THE TMPS VALVE STEM BROKE OFF THE TIRE WHILE REFILLING WITH AIR. THE SENSOR HAS NOW BROKEN OFF THREE SEPARATE TIRES. I RESEARCHED WHETHER THIS WAS AN ONGOING ISSUE WITH THESE VEHICLES AND FOUND OUT THAT IS HAS BEEN. WHY IS NOTHING BEING DONE ABOUT THIS? WHAT WOULD HAPPEN IF SOMEONE WAS DRIVING ON THE ROAD WHEN THIS HAPPENED? THESE VALVE STEMS ARE ALUMINUM, NOT RUBBER AND THEY CORRODE QUICKLY. ALSO, THEY ARE NOT CHEAP TO REPLACE APPROX. $100 EA. SOMETHING SHOULD BE DONE ABOUT THIS BEFORE THERE ARE SERIOUS INJURIES OR DEATHS FROM FAULTY EQUIPMENT. *TR

Engine
Filed Nov 26, 201230,470 milesKY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,470 AND THE CURRENT MILEAGE WAS 45,000.

Electrical System
Filed Nov 26, 201237,000 milesGA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE VEHICLE WOULD START AND STALLED IMMEDIATELLY AFTER. ALSO, WHEN DRIVING AT APPROXIMATELY 50 TO 60 MPH THE VEHICLE WOULD STALL WITHOUT ANY WARNINGS. THE CONTACT WOULD HAVE TO PLACE THE VEHICLE IN PARK AND RESTART IT. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED HIM CASH ASSISTANCE TOWARDS THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 37,000.

Service Brakes
Filed Nov 16, 201228,860 milesVA

VAN PURCHASED BRAND NEW IN FEBRUARY 2011. HAVE HAD BRAKES REPLACED ONCE UNDER CHRYSLER BRAKE RECALL/REPAIR PROGRAM. REPLACED INITIALLY AT APPROX 16000 MILES. NOW BRAKES HAVE FAILED AGAIN WITH IMPROPER STOPPING AT 30 MPH RESULTING IN GRINDING, SQUEAL, AND EXCESS VIBRATION WHICH SCARED ME AT TIME OF STOP. *TR

Electrical System
Filed Oct 15, 201237,500 milesAR

HEADLIGHTS FLASHED QUICKLY THEN WOULD NOT COME BACK ON WHEN STARTING THE VEHICLE, IT HAS HAPPENED 3 OR 4 TIMES INTERMITTENTLY. MOVING THE SWITCH MAKES NOT DIFFERENT AND SHUTTING OFF THE VEHICLE AND RESTARTING MAKES NO DIFFERENCE AS WELL. *TR

Power Train
Filed Oct 12, 201233,000 milesIL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE ATTEMPTED TO ACCELERATE BUT THE TRANSMISSION SLIPPED AND HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 40,000.

Service Brakes
Filed Oct 9, 201226,500 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS FOUND THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 26,500. ....UPDATED 12/20/12 *BF THE CONSUMER STATED THE BACK BRAKES WERE REPAIRED AT A COST OF 145.94, PAID BY THE CONSUMER. THE FRONT BRAKES ALSO NEEDED TO BE REPLACED. UPDATED 1/3/2013 *JS

TiresCrash
Filed Oct 4, 20126,000 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND COMING TO A STOP SIGN THE VEHICLE CRASH INTO ANOTHER VEHICLE PARKED BY THE SIDE OF THE ROAD. AS A RESULT, THE VEHICLE AXLE BROKE CAUSING THE WHEEL WELL AND THE TIRE TO BE JAMMED UP INTO THE SIDE. NO INJURIES WERE REPORTED. THE POLICE WAS NOTIFIED AND A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AXLE, THE FRONT SUSPENSION AND TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000. . ..UPDATED 11/09/12 *BF UPDATED 11/15/2012 *JS

Electrical System
Filed Sep 27, 201241,000 milesAR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER RECEIVING RECALL REPAIRS UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) WHILE ATTEMPTING TO MAKE A RIGHT TURN THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Exterior Lighting
Filed Sep 26, 201255,003 milesOH

AT FIRST I NOTICED THAT THE AUTO HEADLIGHTS DID NOT COME ON IN MY DARKENED GARAGE LIKE THEY ARE SUPPOSED TO. THEN WHEN I TURNED THE LIGHTS ON, THE HEADLIGHTS STILL DID NOT COME ON. ONCE THE CAR HAD BEEN TURNED ON AND OFF A FEW TIMES AND A FEW HOURS LATER, THE LIGHTS WORKED AGAIN. THIS HAS HAPPENED 3 OTHER TIMES, IN A VERY INTERMITTENT FASHION. ONCE THE LIGHTS CAME BACK ON IMMEDIATELY AFTER TURNING THE CAR OFF AND ON. ANOTHER TIME, THE LIGHTS REMAINED OFF EVEN AFTER TURNING THE CAR ON AND OFF. I HAD TO DRIVE HOME IN THE DARK USING ONLY FOG LIGHTS. I HAVE NO CONFIDENCE THAT THE LIGHTS WILL WORK WHEN I NEED THEM AND AM AFRAID TO DRIVE MY CAR AT NIGHT OR IN THE RAIN. *TR

Structure › Body1 injured
Filed Sep 17, 201232,000 milesCA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE ATTEMPTING TO HOLD THE DRIVER'S SIDE SLIDING DOOR OPEN TO PREVENT THE DOOR FROM CLOSING ON A CHILD WHEN THE DOOR CLOSED ON THE CONTACT'S ARM. THE CONTACT SUSTAINED INJURIES TO THE ARM AS A RESULT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 32,000.

Exterior Lighting
Filed Aug 31, 201241,000 milesNC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT WHILE TRAVELING 55-60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 50,500.

Engine
Filed Aug 20, 201230,000 milesKY

VAN WILL JUST QUIT WITHOUT WARNING WHILE DRIVING! THIS HAS OCCURRED 5X NOW... LAST TIME WE CAME APPROX. 20 FEET FROM GOING OFF OF THE SIDE OF MOUNTAIN! VEHICLE IS STILL NOT REPAIRED AND ALMOST 350 MILES FROM HOME! CHRYSLER HAS BEEN CONTACTED AND WILL NOT DO ANYTHING ABOUT IT! WE ARE BEING FORCED TO SEEK LEGAL COUNCIL AT THIS TIME! *TR

Wheels
Filed Aug 16, 201232,000 milesTN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TIRES VALVE STEMS WERE DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THAT THE VALVE STEMS WERE DEFECTIVE AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 40,000.

Engine
Filed Aug 7, 201236,000 milesKY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED IF THE DEALER COULD NOT DIAGNOSE THE VEHICLE, THEN THEY WOULD NOT BE ABLE TO ASSIST. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 51,400.

Service Brakes
Filed Aug 3, 201210,000 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DETENT PACKAGE WAS REPLACED AND THE POWER TRAIN CONTROL WAS REPROGRAMMED. THE FAILURE RECURRED SEVERAL TIMES. LATER, WHILE THE CONTACT ATTEMPTED TO BRAKE, THE VEHICLE RESPONDED SLOWLY AND THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FRONT BRAKE PADS AND ROTORS WERE INSPECTED AND REPLACED. THE FRONT AND REAR BRAKES WERE FOUND TO BE WORN AND WARPED. THE MANUFACTURER WAS MADE AWARE OF FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 29,800 AND THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Electrical System
Filed Jul 27, 201245,111 milesIN

AFTER PICKING MY DAUGHTER UP AT DAYCARE & AS I WAS LEAVING PARKING LOT, VEHICLE LOST ALL POWER TO RADIO, AIR/HEAT, WINDOWS, BLINKERS BRAKE LIGHTS OR ANY OTHER ELECTRICAL FEATURES. *TR

Service Brakes
Filed Jul 24, 20129,000 milesNY

FRONT BRAKES HAD TO BE REPLACED AT 9,000 MILES. CHRYSLER SENT LETTER STATING THEY WERE COVERING FRONT BRAKES FOR AN EXTENDED PERIOD ( NOT EXACTLY SURE HOW LONG). NOW AT 15,500 MILES I NEED FRONT BRAKES DONE AGAIN AND HAD REAR BRAKES DONE AT 15,500 MILES WHICH I HAD TO PAY FOR BECAUSE THEY WERE ONLY COVERING FOR 12,000 MILES. HAVE BEEN TOLD THERE IS NO RECALL, THEY ARE JUST HELPING THOSE CUSTOMERS WITH ISSUES. HAVING ISSUES DEALING WITH CHRYSLER AND THE DEALERSHIP. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jul 24, 201258,000 milesAZ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK WATER FROM THE HEATING AND AIR CONDITIONING DRAIN GROMMET. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A DEFECT, WHICH COULD LEAD TO ILLUMINATION OF THE AIRBAG WARNING LIGHT. IN ADDITION, THE FAILURE COULD HAVE CAUSED A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT STATED THAT THE FAILURE WAS NOT A DEFECT AND INSTEAD WAS SIMPLY A FRACTURED PART. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 58,000.

Service Brakes
Filed Jul 20, 201222,517 milesIL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH AND APPLYING THE BRAKES, THE BRAKES BEGIN TO PULSATE ABNORMALLY, INCREASING STOPPING DISTANCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS DETERMINED THAT THE BRAKES AND ROTORS WERE FAULTY. THE DEALER ADVISED HAVING THE ROTORS TURNED AND NOT REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 22,517.

Engine
Filed Jul 19, 201220,000 milesVA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY TOURING. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A SPACER NEEDED TO BE REPLACED. A YEAR AFTER THE REPAIR, THE FAILURE BEGAN TO RECUR. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED, BUT NEITHER OFFERED ANY ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 42,000.

Engine
Filed Jul 3, 201250,000 milesIN

ON 3 OCCASIONS, WHEN I TURN OFF THE IGNITION AND REMOVE THE KEY FROM MY 2010 CHRYSLER TOWN AND COUNTRY, THE CAR CONTINUES TO RUN AS IF THE KEY WAS STILL IN THE CAR. IT TAKES OVER AN HOUR OF FIDDLING WITH REINSERTING THE KEY TO GET IT TO ACTUALLY TURN OFF. THIS IS DANGEROUS BECAUSE I CANNOT PARK AND LEAVE MY CAR WHILE IT IS STILL RUNNING WITHOUT A KEY EVEN IN THE IGNITION. SOMEONE COULD GET INSIDE AND DRIVE AWAY WITHOUT NEEDING A KEY....NOT TO MENTION CARBON MONOXIDE POISONING IN A GARAGE. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR THE PROBLEM, BUT THEY HAVE BEEN UNABLE TO FIND A CAUSE. *JS

Service Brakes
Filed Jul 2, 201229,000 milesNE

MY VAN HAS BEEN SHAKING UPON BRAKING AND RECENTLY HAS BEGUN MAKING A RUBBING NOISE. WHEN TAKEN IN FOR A BRAKE INSPECTION THEY SAID THAT MY REAR BRAKES AND ROTORS ALREADY NEED REPLACED AND THAT IT WAS UNCOMMON FOR NEWER VEHICLES WITH 30,000 MILES ON IT TO NEED REPLACEMENTS AND THAT I SHOULD CHECK TO SEE IF IT HAS BEEN RECALLED. IT HAS NOT BEEN, HOWEVER, I HAVE NOTICED NUMEROUS COMPLAINTS THAT IT'S HAPPENING TO MANY OWNERS. I LOVE MY VAN, AND WOULD LOVE FOR CHRYSLER TO STEP UP AND REPLACE THE FAULTY BRAKE SYSTEM. *JS

Service Brakes
Filed Jun 19, 201222,160 milesMI

A FEW MONTHS AGO A SQUEAKING NOISE BEGAN ON THE RIGHT SIDE OF THE VEHICLE. AT THE END OF MARCH I TOOK THE VEHICLE TO THE DEARLERSHIP TO HAVE THE SQUEAK LOOKED AT AS WELL AS HAVE THE FRONT BRAKES AND ROTORS REPLACED (AT THE TIME THE VEHICLES MILEAGE WAS 22,160). SERVICE ADVISOR REPORTED THAT THE SQUEAKING WAS LIKELY THE RESULT OF THE REAR BRAKES AND WAS NOT UNCOMMON. THE SQUEAK HAS CONTINUED. SET UP ANOTHER APPOINTMENT FOR MAY 17TH TO HAVE THE VEHICLE INSPECTED AGAIN. SERVICE ADVISOR ADVISED THAT THE SQUEAKING ISSUE IS INDEED STILL THE REAR BRAKES, THEY ARE NOT BAD AND THE PADS ARE HALF GONE BUT DOES NOT RECOMMEND THAT THEY NEED TO BE REPLACED AT THIS TIME. AS OF JUNE 19TH, THE SQUEAK CONTINUES AND AT TIMES GET'S WORSE. WHAT I DON'T UNDERSTAND IS WHY THE BRAKES SQUEAK WHEN I AM NOT EVEN PRESSING ON THE BRAKE PEDAL. CHRYSLER REPLACED THE FRONT BRAKES, WHY ARE THEY NOT REPLACING THE REAR BRAKES WHICH OBVIOUSLY HAD MORE WEAR AND TEAR DUE TO THE FRONT BRAKE ISSUE THEY DID ADDRESS. CHRYSLER NEEDS TO ADMIT FAULT ON THIS ISSUE AS WELL. *JS

Exterior Lighting › Headlights
Filed Jun 16, 201247,000 milesTN

DRIVING AND SUDDENLY THE HEADLIGHTS START FLICKERING ON AND OFF AND BRIGHT AND DIM. IT WAS HAPPENING INDIVIDUALLY, SO ONE LIGHT MAY BE ON AND THE OTHER ONE OFF. FINALLY THEY BOTH STOPPED AND IT WAS ONLY THE PARKING LIGHTS AND FOG LIGHTS WORKING. NOTHING WOULD MAKE THEM WORK. DROVE LATER THAT SAME NIGHT AND IT WAS FINE UNTIL I TURNED MY LIGHTS ON BRIGHT. WIFE ALMOST HAD A WRECK WHEN THE LIGHTS WENT COMPLETELY OUT AND WOULD NOT COME BACK ON. CHRYSLER NEEDS TO IDENTIFY THIS PROBLEM AND RECALL OR EXTEND FREE REPAIRS FOR THIS ASAP BEFORE A FATAL ACCIDENT. *JB

Electrical System
Filed Jun 15, 201234,000 milesTX

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TERRAIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE REPAIRS WERE MADE IN JANUARY 2012. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE FAILURE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE CURRENT MILEAGE WAS 42,500. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Service Brakes
Filed Jun 12, 201238,806 milesIL

HAVE HAD T&C 2010 VAN FOR 2 YEARS - OUR 11TH CHRYSLER PRODUCT AND OUR 3RD CHRYSLER VAN. HOW MANY COMPLAINTS DOES IT TAKE ON THIS SITE BEFORE CHRYSLER IS AWARE OF A PROBLEM WITH REAR BRAKES & ROTORS? I HAVE REGISTERED A COMPLAINT WITH THEM - LESS THAN 39,000 MILES FOR METAL ON METAL - REPLACEMENT OF PADS & ROTORS - NOT ABLE TO EVEN TURN THE ROTORS THEY WERE THAT BAD. CHRYSLER'S ANSWER? SORRY WE CAN'T REIMBURSE YOU - I WASN'T LOOKING FOR $$ - I WAS LOOKING FOR AN ANSWER AS TO WHY THIS HAPPENED & WHAT IS TO PREVENT IT FROM HAPPENING IN ANOTHER 20K OR 30K? I ASKED FOR SOMEONE HIGHER UP - SHE SAID SHE WAS THE CASE MGR. I ASKED FOR THE CEO'S NAME - SHE COULDN'T GIVE IT OUT - SERIOUSLY? I SAID I'D GET IT ON LINE. WE HAVE A 2005 SEBRING THAT JUST HAD ITS FIRST SET OF FRONT & REAR PADS AND ROTORS AT 105,000 MILES - SAME DRIVING CONDITIONS - COUNTRY ROADS AND AN OCCASIONAL TRIP TO CHICAGO. SO WHY IS THIS HAPPENING TO OUR VAN? THERE IS A PROBLEM BUT CHRYSLER WON'T ADMIT IT IS USING CHEAP PARTS. DOES IT ONLY CONCERN THEM WHEN THERE IS AN INJURY OR DEATH? IS THIS NOT A SAFETY ISSUE IF THE BRAKES FAIL? I DON'T BLAME THE DEALER - THEY ARE THE STOOGES AND DO WHAT CHRYSLER TELLS THEM. AND NOW THEY ARE DISCONTINUING THE TOWN & COUNTRY AND WILL ONLY HAVE THE GRAND CARAVAN - WHY IS THAT? LET'S HOPE THEY PUT BETTER BRAKE SYSTEMS ON THEM FROM HERE ON OUT. IS THERE ANYWAY WE CAN ALL BAND TOGETHER AND GET SOME ANSWERS????? WE DON'T HAVE $400 TO KEEP SHELLING OUT - WHILE WE ARE TRYING TO PAY OFF THIS

Power Train1 injured
Filed May 7, 201263,000 milesIL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, IT INDEPENDENTLY FAILED TO LOCK INTO PARK AND ROLLED FORWARD. AT THE TIME OF THE FAILURE, THE CONTACT WAS WALKING BETWEEN THE FRONT OF THE VEHICLE AND A WALL. THE CONTACT BECAME TRAPPED BETWEEN THE VEHICLE AND THE WALL. SHE SUSTAINED BRUISES AND CONTUSIONS AS A RESULT OF THE FAILURE. A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THEY WOULD CONTACT HER AT A LATER DATE TO RESOLVE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 63,000.

Engine and Engine CoolingCrash
Filed Apr 29, 201232,000 milesWA

FIRST I JUST FOUND THIS SITE. I BOUGHT THIS VAN ON APRIL 30,2011. IN JUNE I WAS PULLING OUT OF GAS STATION AND VAN SHUT DOWN. I THOUGHT THAT IS WEIRD. THEN AGAIN 3 MORE TIMES FROM THEN. ON AUGUST 31,2011 I WAS MAKING A LEFT TURN AT A LIGHT AND IT SHUT DOWN AGAIN. THIS TIME WE WENT ONTO THE MEDIAN TAKING OUT THE FRONT END, TIRES TRANNY, OIL PAN, ECT. MY KIDS WERE WITH ME. THEN I RECEIVE A RECALL NOTICE ON IT. I WENT THROUGH MY INSURANCE CUZ I DIDN'T KNOW I WASN'T SUPPOSE TO. ALL CHRYSLER DID WAS PUT A RUBBER RING IN THE ING. TO KEEP THE KEY FROM SHUTTING OFF. THEY WONT DO ANYTHING ELSE TO HELP. IM PAYING FOR A CERTIFIED CAR. ITS NOT RIGHT. NOW THERE'S PROBLEMS WITH THE RADIO, ALL THE ELECTRICAL. THE KEY FIX BROKE MY KEY AND HAD TO TRADE IT FOR ANOTHER, OH CHRYSLER WAS WILLING TO PAY FOR THAT BUT WANTED THE OLD. I HAVE NIGHTMARES OF IT HAPPENING ON THE FREEWAY AND THE ACCIDENT REALLY MESSED UP MY CURRENT CHRONIC CONDITIONS. THE DEALERSHIPS HAD TO OF BEEN CONTACTED ABOUT THIS RECALL AND THEY STILL SOLD THIS VAN TO THE CONSUMERS. IT SHOULD BE ILLEGAL. I NEED A LAWYER WILLING TO HELP ME GET OUT FROM UNDER THIS VAN. I SHOULDN'T HAVE TO PAY FOR A PRE CERTIFIED VEHICLE THAT WAS IN ACCIDENT DO TO CHRYSLERS FAULT. WE ALL NEED TO TAKE ACTION. DON'T YOU THINK? *TR

Electrical System
Filed Apr 17, 201238,000 milesME

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). AFTER THE REPAIRS WERE PERFORMED, THE CONTACT EXPERIENCED A FAILURE IN WHICH THE ACCESSORY FUNCTIONS WOULD DISABLE WHILE DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE CONTACT HAD TO TOGGLE WITH THE IGNITION SWITCH TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 38,000.

Exterior Lighting
Filed Apr 10, 201269,056 milesGA

THE HEADLIGHTS FAILED WHILE DRIVING MY 2010 T&C VAN AT NIGHT. DEALER DETERMINED THE TIPM MODULE TO BE DEFECTIVE. THERE ARE OVER 300 OF THESE MODULES ON BACK ORDER IN THE USA. THIS HAS BEEN A KNOWN PROBLEM OF HEADLIGHT FAILURE WHILE DRIVING THE T&C VAN SINCE ABOUT 2006. THE DEALER COULD NOT PROVIDE ME A DATE THE REPLACEMENT MODULE WOULD BE AVAILABLE, BUT I HAD TO PAY $663.89 UP FRONT FOR THEM TO ORDER IT. THE HEADLIGHTS WILL NOT WORK AT ALL NOW WITH THIS DEFECTIVE MODULE. I NOW HAVE A DAY TIME, CLEAR DAY ONLY VAN SINCE MY STATE REQUIRED HEADLIGHTS WHEN DRIVING IN THE RAIN. *TR

Service Brakes, Hydraulic
Filed Mar 8, 20129,000 milesNY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND FAILURE WAS LOCATED AT THE FRONT ROTORS, WHICH WERE WORN PREMATURELY. THE FRONT ROTORS WERE REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE RECURRED ALONG WITH THE FAILURE OF THE REAR ROTORS AND THE REAR BRAKES. THE FRONT ROTORS, REAR ROTORS AND THE REAR BRAKES ALL NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 21,000.

Service Brakes, Hydraulic
Filed Feb 25, 201219,500 milesPA

TOOK VEHICLE TO THE DEALER FOR CRUNCHING NOISE WHILE BRAKING WHICH WAS COMING FROM THE FRONT OF THE VEHICLE AND BECAUSE THE STEERING WHEEL WAS SHAKING & THE BRAKE PEDAL WAS PULSATING DURING BRAKING. DEALER WAS UNABLE TO FIND ANYTHING WRONG WITH THE FRONT & SAID THAT THE REAR BRAKES AND ROTORS NEEDED TO BE REPLACED. THIS WAS AT APPROXIMATELY 19,600 MILES AND SUPPOSEDLY NOT COVERED UNDER ANY OF THE WARRANTIES THAT WE HAVE AND WE HAVE THEM ALL. THIS DOESN'T SEEM RIGHT AT ALL. I'VE NEVER HAD A CAR WHICH NEEDED ROTORS TO BE REPLACE WITHIN THE FIRST 2 YEARS OF OWNERSHIP. THIS SEEMS LIKE A QUALITY ISSUE. *TR

Electrical System
Filed Feb 25, 2012PA

OUR VAN HAS HAD A DEAD BATTERY 5 TIMES NOW SINCE WE PURCHASED NEW FROM THE DEALER. IT'S NOT EVEN 2 YEARS OLD YET. EACH TIME THIS HAPPENS, WE CALL THE DEALER AND HAVE TO TAKE IT IN TO THEM ONLY TO HAVE THEM TELL US THAT SOMETHING IS PROBABLY DRAINING THE BATTERY, BUT THEY ARE UNABLE TO SAY WHAT. THEY CHARGE THE BATTERY & SEND US ON OUR WAY, BUT THEY AREN'T RESOLVING THE PROBLEM. THIS ISN'T THE RELIABLE VEHICLE THAT WE THOUGHT WE PURCHASED.

Structure › Body
Filed Feb 21, 2012HI

THE CARGO DOOR OF THE CHRYSLER TOWN AND COUNTRY RENTED FROM ALAMO AT KE-AHOLE AIRPORT ON JAN. 18, 2012 IS ELECTRIC AND DOES NOT HAVE A WARNING DEVICE OR STOP SENSOR WHEN BEING OPERATED (UNCERTAIN OF THE MODEL YEAR- 2010 OR 2011) . MY WIFE DID NOT REALIZE THE CARGO DOOR WAS CLOSING AS SHE WAS WEARING A HAT AND WALKING BY IT. THE DOOR CAME DOWN ON THE CENTER OF HER HEAD CAUSING SEVERE PAIN. AS I AM A PHYSICIAN I EXAMINED HER AND MADE THE APPROPRIATE DECISION. WE RETURNED THE CAR TO ALAMO RENTAL AND I SPOKE TO ADDIS, THE MANAGER, WHO PROMISED TO REPORT THE ACCIDENT TO HIS COMPANY. FORTUNATELY, AS OF TODAY MY WIFE IS IMPROVED BUT THE POSSIBILITY OF SUBDURAL HEMATOMA OVER THE NEXT 30 DAYS IS STILL A POSSIBILITY AND SHE WILL HAVE TO BE OBSERVED FOR ANY DEVELOPING SIGNS AND SYMPTOMS. CHRYSLER IS NEGLIGENT IN THIS MATTER AND SHOULD INSTALL THE APPROPRIATE SAFETY DEVICES ON ALL SUCH VEHICLES. *TR

Engine and Engine Cooling
Filed Feb 15, 201243,000 milesWA

THIS HAD HAPPENED SEVERAL TIMES SINCE WE BOUGHT THIS FROM THE DEALER. I WOULD BE DRIVING AND HAVE NO CONTROL OVER THE VAN , I HAD TO COME TO A STOP AND PUT IT IN PARK AND THEN START IT UP AGAIN.VERY DANGEROUS. MY SECOND COMPLAINT IS A TIRE WENT FLAT LESS THEN A YEAR OF HAVING THE VEHICLE. I WAS TOLD BY THE TIRE REPAIR MECHANIC THAT THERE WAS A PLUG AND THESE ARE 2008 TIRES AND 2007 RIMS AND THAT TUBE WHERE THE AIR GOES IN WAS BRASS AND IT SHOULD NOT BE.HE SEEMED TO THINK THEY GAVE US USED TIRE AND RIMS ON OUR VEHICLE. HE SAID HE HAS SEEN THIS WHERE A DEALER PUTS THE NEWER RIMS AND TIRES ON ANOTHER VECHICLE TO SELL IT AND US UNSUSPECTING CUSTOMERS DID NOT KNOW THEY HAD BEEN REPLACED. *TR

Service Brakes, Hydraulic
Filed Feb 14, 201229,000 milesMS

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE FRONT BRAKE DISK RECALL REPAIR WAS BEING PERFORMED THE TECHNICIAN STATED THE REAR BRAKE DISKS ALSO HAD TO BE REPLACED AND THEY WERE NOT INCLUDED IN THE RECALL. THE REAR BRAKES WERE NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Engine and Engine Cooling
Filed Feb 10, 201220,800 milesIN

ENGINE STALLS AT LOWER SPEEDS WHILE IN DRIVE OR REVERSE MODE. THIS IS HAPPENING MORE THAN 10 TIMES IN 3 WEEKS. I CONTACTED DEALER & MANUFACTURER BUT THERE IS NO RECALL HISTORY WITH IT AND THEY ARE NOT WILLING TO DO ANY SERVICE EVEN THOUGH IT'S UNDER WARRANTY UNTIL THEY PROVE IT OR SOME KIND OF DIAGNOSTIC IN ENGINE. I HAVE TO PUT THE VEHICLE IN PARK MODE AND RESTART THE ENGINE THIS MAY BE AN ISSUE WHEN YOU ARE IN MIDDLE OF THE ROAD AND POTENTIAL FOR ACCIDENT TO HAPPEN. *TR

Power Train › Automatic Transmission
Filed Feb 7, 2012500 milesKY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION ABRUPTLY DOWN-SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FIVE TIMES FOR THE SAME FAILURE, BUT A FAILURE CODE WAS NOT DETECTED. IN ADDITION, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 03/05/12*LJ THE CONSUMER STATED THE ABRUPT DOWN SHIFT OCCURRED WHEN SLOWING DOWN TO A STOP OR SLOWING DOWN FOR A STEEP INCLINE. ALSO, WHILE DRIVING, THE DASHBOARD LIGHTS, BLOWER MOTOR AND HEAD LIGHTS WENT OUT AND THEN CAME BACK ON.

Electrical System
Filed Feb 4, 201212,293 milesFL

SLIDING PASSENGER DOOR FAILS TO WORK PROPERLY OPENS AND CLOSES AT WILL. HAS CAUGHT SEVERAL CHILDREN WITH OUT REOPENING UPON CONTACT. CONTINUE TO STALL AFTER RECALL AS DID BEFORE RECALL FIX. BATTERY CAUSED CORROSION TO EAT AWAY CABLES. EVEN WHEN SERVICED LIKE SUPPOSED TO. LEATHER SEATS RIPPED WITHIN 2 MTHS OF PURCHASE WAS PURCHASED BRAND NEW. ELECTRICALLY GAS MILEAGE FLUCTUATES ALL THE TIME EXAMPLE 410 ON FILL UP THEN 2 MILES DN ROAD IT SAYS 60 MILES LEFT ETC. YET CHRYSLER DEALER CLAIMS ALL THE TIME NO DX ON ANYTHING. JUST SHUT COMPLETELY DOWN TODAY AS WAS TURNING ENDED UP HALF IN ROAD THANK GOD CAR BEHIND PAYING ATTENTION AND DUMP TRUCK WAS COMING ALSO PAID ATTENTION OR ELSE DAUGHTER AND I COULD HAVE BEEN HURT SEVERELY. NEVER BUY A CHRYSLER THAT'S MY RESPONSE. THEN HAD TOWED DEALER SAID WAS RELAY SWITCH THEY CHANGED IT BROUGHT ME THE VEHICLE THEN I WENT TO DRIVE OUT AND IT DIED AGAIN SO I GUESS NOT. *KB *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →