2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIRS OF THE FRONT WHEEL BEARINGS. *SMD THE CONSUMER WAS INFORMED THE WHEEL BEARINGS WERE WORN AND NEEDED TO BE REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT. ACCORDING TO THE MECHANIC, IT WAS RARE FOR FRONT WHEEL BEARINGS TO BE REPLACED ON A VEHICLE WITH LESS THAN 50,000 MILES OF USE.
2010 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
THE HEADLIGHTS ON MY VEHICLE SUDDENLY WENT OUT WHILE DRIVING AT NIGHT. THIS WAS INCREDIBLY DANGEROUS. I HAD A STOP, AND GET A HOTEL I COULD NOT CONTINUE MY JOURNEY. I TOOK THE VEHICLE TO A CERTIFIED MECHANIC. IT WAS A TIPM FAILURE. $885 TO FIX IT. I FOUND THIS IS ACTUALLY A COMMON PROBLEM. THIS PART SHOULD BE RECALLED AND FIXED AT THE MANUFACTURERS EXPENSE. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENTIRE INSTRUMENT PANEL AND GAUGES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN RESTARTED THE IGNITION AND THE VEHICLE OPERATED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES AND BECAME WORSE. IN ADDITION, THE ENGINE STALLED ON SEPARATE OCCASIONS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO COMPLETE THE SERVICE WAS UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
HAD LOCAL DEALER CHECK TRANS HARD SHIFT 2ND AND THIRD AT 15-20 MPH COLD START, UNDER WARRANTY REPLACE TRANS KIT FLUID AND SEALER. STILL HAD PROBLEM STILL NOT AS HARD RETURN TO NORMAL DEALER ASK TO CHECK TRANS AND FIND OUT OTHER DEALER PARTS CHANGE. FOUND FLUID HIGH AND RESET TRANS CONTROLLER AND PRESSURE LINE COUNTER STILL HAVING PROBLEM AT 23,527 MILES WARRANTY RUNNING OUT. *TR
BRAKES SHUTTER WHEN APPLIED. ON 3 SET OF BRAKES. ENGINE QUITS AT IDLE. MUST PUT IN PARK OR NEUTRAL AND RESTART. ENGINE CUTS OUT WHILE DRIVING AT VARIOUS SPEEDS THEN RESUMES. TOOK VAN TO DEALER WITH OD CODE 1128 THEY COULD NOT FIND ANT PROBLEM. PROBLEM CONTINUED. I CHANGED : SPARK PLUGS AND WIRES O2 SENSORS MAP SENSOR PROBLEM GETTING MORE FREQUENT. *TR
SHORTLY AFTER A BRAND NEW 2010 TOWN & COUNTRY I STARTED TO GET SHAKING IN THE STEERING. THE SHAKING WOULD START WHEN I TRIED TO APPLY THE BRAKES. I TOOK IT TO THE DEALER AND THEY SAID IT WAS NORMAL FOR MINIVANS AND THAT I MUST BE DRIVING ON HILLS. THEY SAID THE BRAKES WOULD NEED TO BE RESURFACED. THEY DIDN'T OFFER TO DO THAT AT THAT TIME AND SAID IT WAS MY PROBLEM. AFTER A FEW MORE MONTHS AND THE PROBLEM CONTINUALLY GETTING WORSE, I COULDN'T TAKE IT ANYMORE AND WAS READY TO PAY FOR NEW BRAKES. THE DEALERSHIP PROVIDED SOME SORT OF WARRANTY AND I HAD TO PAY A DEDUCTIBLE. THAT SOLVED THE PROBLEM FOR A TIME. AFTER ABOUT A YEAR, I STARTED GETTING SOME SHAKING ON MY TIRES. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE BRAKES WERE WEARING DOWN AND THAT THEY WOULD NEED TO BE REPLACED SOON. I WAS SURPRISED BECAUSE THE CAR WAS LESS THAN 2 YEARS OLD AND ONLY HAD ABOUT 20K IN MILEAGE. I DIDN'T GET ANY REPAIR AT THAT TIME. NOW IT'S BEEN ABOUT ANOTHER 6 MONTHS AND MY BRAKES ARE COMPLETELY SHOT. THE ROTORS HAVE BEEN WORN DOWN AND NEED TO BE REPLACED ALONG WITH THE PADS. THIS WILL BE THE SECOND SET IN JUST OVER 2 YEARS AND THE CAR HAS AROUND 40K IN MILES. I'M GOING TO PAY FOR THIS REPAIR AND FILE A CLAIM WITH CHRYSLER. THIS DOESN'T SEEM NORMAL AND IT LOOKS LIKE THEY HAVE SOME ISSUES WITH THEIR BRAKES. *TR
WHILE TRAVELING ABOUT 40 MPH, MY RIGHT FRONT TIRE COMPLETELY WENT FLAT IN ABOUT 3 SECONDS. THIS CAUSED MY VEHICLE TO PULL TO THE RIGHT. I WENT ONTO THE SHOULDER OF THE ROAD . I JUST MISSED THE GUIDE RAIL. UPON INSPECTION OF THE TIRE , I FOUND THE STEM HAD CRACKED JUST BELOW THE PLASTIC CAP. I WAS ON A VERY BUSY ROAD. IF IT HAD BEEN MY LEFT FRONT TIRE, I FEEL THAT I WOULD HAVE CRASHED INTO ONCOMING TRAFFIC. THESE TIRE SAFETY VALVE STEMS ARE UNSAFE AND SHOULD BE RECALLED AND REPLACED.
REAR BRAKES AND ROTORS COMPLETELY WENT METAL ON METAL PAID 375.00 FOR REPLACEMENT. THE BRAKES WERE ON A LEASE WITH ONLY 27K MILES ON THEM. THE FRONT BRAKES ALSO HAVE GONE BUT THERE WAS A RECALL WE JUST NEVER WERE NOTIFIED SO NOW WE ARE RESPONSIBLE. *JS
THE IGNITION KEY WAS DISPLACED FROM RUN TO ACCESSORY WITHOUT BEING TOUCH. THIS IS IDENTICAL TO THE WIN MODULE RECALL FOR THIS MODEL WHICH WE HAD REPLACED LAST YEAR. I HAVE SEEN THE SAME THING ON THIS SITE MANY TIMES. THE DEALERSHIP REPORTS THAT THIS IS "SIMILAR" BUT NOT THE "SAME." IF IT LOOKS LIKE A DUCK AND QUACKS LIKE A DUCK, IT IS A DUCK. PLEASE DO NOT LET THEM PULL THIS ON THE CONSUMER! DON'T JUST LOOK AT ALL THE COMPLAINTS AND NOD YOUR HEAD. DO SOMETHING!!! WE ARE STRUGGLING FINANCIALLY LIKE SO MANY OTHER PEOPLE AND NOW CHRYSLER ISN'T GOING TO HONOR WHAT REALLY SHOULD BE PART OF THE RECALL. DON'T WAIT UNTIL THERE IS A CRASH AND DEATH! WE WERE GOING 70 MILES PER HOUR DOWN AN INTERSTATE AND SUDDENLY HAD NOT BRAKE LIGHTS OR TURN SIGNAL. WE WERE VERY LUCKY! WE HAVE BEEN TOLD THE PART IS ON BACK-ORDER AND WILL TAKE AT LEAST A MONTH! HIGH DEMAND FOR THAT PART, ISN'T IT??? *TT
THERE HAS BEEN A PROBLEM WITH MY FRONT AND REAR BRAKES SINCE I PURCHASED THIS VEHICLE, I HAVE NOW BEEN TO THE DEALER SERVICE FOUR TIME TO HAVE THIS ISSUED FIX. STILL NOT FIXED!!! WHEN I GO TO BRAKE, THE WHOLE VEHICLE SHUTTERS, BRAKES GRIND AND SQUEAK HORRIBLY!! I HAVE SKIDDER SEVERAL TIMES TRYING TO COME TO A COMPLETE STOP!! THIS IS A SERIOUS SAFETY RISK, ESPECIALLY SINCE I AM TRANSPORTING SMALL CHILDREN LET ALONE ADULTS. SOMETHING NEEDS TO BE DONE!!!!! *TR
OUR VAN ALREADY HAD A RECALL FOR THE WIN MODULE AND IT WAS REPLACED A YEAR AGO. WHILE MY WIFE WAS DRIVING MY CHILDREN TO SCHOOL THE AC, INSTRUMENT LIGHTS, TURN SIGNALS, WINDOWS AND WHO KNOW WHAT ELSE STOPPED WORKING SUCH AS BRAKE LIGHTS. WE WENT TO THE DEALERSHIP, ACADIANA DODGE, AND THEY CLAIMED THAT, EVEN THOUGH WE HAD AN EXTENDED WARRANTY, CHRYSLER WOULD NOT COVER REPLACING THE WIN MODULE AGAIN. I DON'T KNOW, BUT IT SEEMS LIKE A COMPONENT THAT COULD POTENTIALLY SHUT DOWN THE ENGINE AND CAUSE A WRECK SHOULD BE REPLACED BY THE DEALERSHIP IF IT IS A KNOWN PROBLEM COMPONENT. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SMOKE EMERGED FROM THE DRIVER'S SIDE DOOR HANDLE AND FROM THE SPEAKERS. THE INTERIOR CABIN WAS IMMEDIATELY FILLED WITH SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE SWITCH BURNED OUT ON THE DRIVER'S SIDE DOOR PANEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
THIS HAS NOW HAPPENED ABOUT 3 TIMES AND IS VERY SCARY AND VERY DANGEROUS. DRIVING, SITTING STILL, DOESN'T MATTER. THE ENGINES RUNS FINE BUT ALL OTHER POWER IS LOST. NO BRAKE LIGHTS, NO WIPERS,NO BLINKER, NO RADIO, WINDOWS WONT ROLL DOWN, NO HEADLIGHTS, NO HEAT OR AIR AND SINCE WINDOWS WONT ROLL DOWN ITS VERY UNCOMFORTABLE. ALSO CANT DO HAND TURNING SIGNS BC WINDOW WONT ROLL DOWN. AFRAID OF BEING REAR ENDED DUE TO NOT HAVING BRAKE LIGHTS OR BLINKER. I REPEAT VERY SCARY ESPECIALLY WITH A VAN FULL OF CHILDREN. YOU NEVER KNOW WHEN ITS GONNA HAPPEN SO ITS TOO LATE WHEN IT DOES AND YOU HAVE TO PULL OVER WHICH MEANS THE PERSON BEHIND YOU BETTER BE WATCHING BC YOU HAVE NO BRAKE LIGHTS OR BLINKER. I HAVE RESEARCHED THIS PROBLEM AND SADLY SOUNDS TO BE A COMMON THING. CHRYSLER NEEDS TO RECALL THIS. THIS IS A HUGE PROBLEM. IMAGINE DRIVING AND IT BEGINS TO RAIN WITHA CAR FULL OF KIDS AND UH OH NO WIPERS, NO BLINKER , NO BRAKE LIGHTS, NO HEADLIGHTS. I REPEAT THIS VERY DANGEROUS AND SCARY. I DON NOT RECOMMEND THIS VAN TO ANYONE UNTIL THIS PROBLEM IS FIXED. I ABSOLUTELY LOVED MY VAN BUT I DO NOT AT THE MOMENT. WOULD LIKE TO GET RID OF IT ACTUALLY. THIS IS ONLY AFTER THE RECALL WHERE THE KEY WOULD TURN TO ACCESSORY MODE AND VAN WOULD SHUT OFF. NO POWER STEERING OR ANYTHING. THE GUYS AT THE CHRYSLER DEALERSHIP REPAIRED THE RECALL AND HAVEN'T HAD THAT ISSUE AGAIN THANK GOODNESS. GOOD LUCK TO ANYONE ELSE HAVING THE SAME ISSUES AND I PRAY YOU ALL STAY SAFE. *TR
PURCHASED VEHICLE ON 7/8/2013 - IDENTIFIED PROBLEMS ON TEST DRIVE ON 7/6/2013 - DEALER WAS GOING TO CORRECT - REPLACED CABLE TO BACK UP CAMERA - AIR PRESSURE TO BRAKES TO CLEAR DUST - PICKED UP VEHICLE, LEFT DEALER AT 10:30PM - BRAKES STILL NOT WORKING PROPERLY - IN AM, (7/9) BACKUP CAMERA NOT WORKING - MADE APPOINTMENT FOR 7/13/2013 BACK TO DEALER. *TR
ON 6 OCCASIONS SO FAR, MY VAN HAS DIED WITH NO WARNING WHILE I HAVE BEEN DRIVING IN TRAFFIC. THE ENGINE LIGHT HAS NEVER COME ON TO INDICATE ANY PROBLEMS. ON THE FIRST 3 OCCASIONS I WAS DRIVING STRAIGHT IN COMPLETELY DRY CONDITIONS WHEN THE ANTI SLIP INDICATOR CAME ON, STAYED ON, AND THEN THE VAN DIED. ON THE LAST 3 OCCASIONS NO INDICATORS CAME ON. THE VAN JUST DIED WITH NO WARNING. WE WERE PART OF THE 11V139000 RECALL, BUT ALL OF THE INCIDENTS OF THE VAN DIEING HAS HAPPENED SINCE THAT RECALL. AS I INVESTIGATED THIS PROBLEM ON THE INTERNET I RECEIVED OVER 53,000 HITS FROM 2010 TOWN AND COUNTRY OWNERS EXPERIENCING THIS SAME PROBLEM. WHEN WILL CHRYSLER BE REQUIRED TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND FIX IT BEFORE A MAJOR ACCIDENT AFFECTS MY FAMILY? 11V139000 RECALL ANTI SLIP LIGHT STUCK ON. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FOURTH RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS FOUND. THE VEHICLE WAS RETURNED AFTER SUBSEQUENT FAILURES AND THE MECHANIC STATED THAT THE FAILURE WAS DUE TO DEFECTIVE WIN MODULES. THE CONTACT WAS INFORMED OF A RECALL UNDER NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
AFTER STARTING THE VEHICLE I REALIZED THAT THERE WAS NO POWER TO THE DASHBOARD/RADIO AREA. THIS MEANT THAT THE RADIO, WIPER BLADES, A/C, LIGHTS,POWER WINDOWS, POWER DOORS OR ANY BUTTONS. AFTER DRIVING IT HOME IT WOULD COME ON AND OFF SPORADICALLY. I TOOK IT TO BE LOOKED AT AND THEY COULDN'T FIND ANYTHING WRONG. I KEPT DRIVING IT AND IT WOULD SHUT OFF AND COME BACK ON PERIODICALLY. IT BECAME A PROBLEM WHEN I WAS DRIVING AND IT WAS RAINING AND THE POWER SHUT OFF AND I HAD NO WINDSHIELD WIPERS. LUCKILY THERE WAS NO ACCIDENT AT THAT TIME. I FINALLY FOUND A NATIONAL TIRE AND BATTERY THAT FIGURED OUT THAT IT WAS THE TOTALLY INTEGRATED POWER MODULE. THIS VEHICLE IS WAY TOO NEW TO BE HAVING ELECTRICAL PROBLEMS! AFTER SOME RESEARCH I HAVE FOUND THAT A LOT OF THESE VANS ARE HAVING THIS DANGEROUS PROBLEM. *TR
MY VEHICLE WAS PARKED IN THE GARAGE. I WAS INSIDE AND I HEARD A SOUND THAT SOUNDED LIKE A GUNSHOT. I IMMEDIATELY WENT INTO THE GARAGE AND NOTICED THAT THE DRIVERS SIDE REAR TIRE WAS FLAT. I LOOKED AT THE WHEEL RIM AND FOUND THE VALVE STEM ON THE WHEEL SENSOR HAD BLOWN OFF. LOOKING FURTHER I FOUND THE STEM WITH THE VALVE COVER ATTACHED WAS ON THE GARAGE FLOOR. I BELIEVE THE BREAK MOST LIKELY COULD HAVE BEEN CAUSED BY METAL FATIGUE. THE STEM SEEMS TO BE MADE OUT OF ALUMINUM. I HAD TO REPLACE THE TPMS SENSOR AT A COST OF $169.65. MY CALL TO CHRYSLER TO REPORT THIS INCIDENT WAS MET WITH THE ANSWER THAT MY VEHICLE WAS OUT OF WARRANTY. I AM CONCERNED THAT THIS PROBLEM MIGHT BE HAPPENING TO OTHER DRIVERS AND THEY MIGHT NOT KNOW WHAT CAUSED THE AIR TO ESCAPE. WHAT IF I WAS ON THE HIGHWAY AND THIS HAPPENED? THE TIRE WENT FLAT IN SECONDS. WOULD I HAVE BEEN ABLE TO CONTROL MY VEHICLE AND GET TO THE SIDE OF THE ROAD, OR WOULD I HAVE BEEN A STATISTIC? COULD THIS BE ANOTHER FORD EXPLORER FIASCO? DO YOU THINK THESE VALVE STEMS SHOULD BE REPLACED WITH A METAL OTHER THAN ALUMINUM? MY ADVICE TO THE READER OF THIS LETTER, AND ANYONE ELSE WHO MIGHT READ THIS INCIDENT INFORMATION, PLEASE CHECK YOUR VALVE STEMS. IF THEY HAVE TMS SENSORS, CHECK TO SEE IF THEY ARE MADE OUT OF ALUMINUM. YOUR THOUGHTS. LOOKING FORWARD TO HEARING FROM YOU SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
LEFT REAR BRAKE HOWLING. IT HAS GOTTEN WORSE TO NOW WHERE THE LD BAKE CALIPER AND ROTOR MUST BE REPLACED. THE RIGHT REAR IS LIKELY NOT WORKING AS THE ROTOR IS RUSTY. THE FRONT BRAKE PADS ARE 1/2 OR MORE WORN OUT. THE CAR HAS ONLY 9400 MILES ON IT. CHRYSLER SAYS THE 36 MONTH WARRANTY HAS EXPIRED AND I AM NOW TOTALLY RESPONSIBLE. LESS THAN 10,000 MILES AND THE BRAKES ARE SHOT! . *TR
HEATER HOSE Y-CONNECTOR IS FAULTY AND LEAKS AT THE SEAM OF THIS PLASTIC PIECE. YOU CAN SEE A VIDEO OF IT ON YOUTUBE. HTTP://WWW.YOUTUBE.COM/WATCH?V=UVN_EIAGTNW. *TR
MY 2010 CHRYSLER T&C WAS PARKED IN MY GARAGE. THERE WAS A LOUD BANG, LIKE A GUNSHOT. WHEN I WENT TO THE GARAGE, THE RIGHT REAR TIRE WAS DEFLATED. UPON LOOKING ON THE GROUND THE ALUMINUM VALVE STEM HAD SHEARED OFF, DUE TO METAL FATIGUE. (IT IS IN MY POSSESSION) THE CAP WAS STILL ATTACHED TO THE STEM. FORTUNATELY, THIS DID NOT HAPPEN ON A HIGHWAY. IF THIS IS HAPPENING TO OTHER OWNERS WHILE THE VEHICLE IS MOVING A HIGHWAY SPEED, WE MIGHT BE LOOKING AT ANOTHER FORD EXPLORER FIASCO. THE COST TO REPLACE THE TPMS SENSOR RAN $169.65. I WOULD LIKE TO HAVE CHRYSLER REPLACE THESE VALVE STEMS AND SENSORS WITH A BETTER METAL, SUCH AS COPPER. IT WOULD ALSO BE NICE IF CHRYSLER WOULD REIMBURSE ME FOR THE COST OF REPLACEMENT. I REALIZE THEY CAN'T REPLACE MY LIFE, OR OTHERS, BUT THEY SHOULD BE PUT ON NOTICE THAT THESE VALVE STEMS ARE UNSAFE. *TR
MY WIFE WAS DRIVING ALONE, NORTH BOUND ON I 65 SOUTH OF LOUISVILLE, KENTUCKY WHEN THE BACK END OF THE VEHICLE SWAYED AND SHE PROCEEDED TO SLOW DOWN AND PULL OFF BY DRIVING ON TO THE RIGHT BERM. A TRACTOR WHICH WAS MOWING THE GRASS THE SIDE OF THE ROAD SWUNG UP ONTO THE PAVEMENT AND MY WIFE RAN INTO IT. THE TRACTOR DRIVER WAS EJECTED FROM THE TRACTOR. THE FRONT END OF THE TOWN & COUNTRY RECEIVED EXTENSIVE DAMAGE AND THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS TOTALED. MY WIFE RECEIVED EXTENSIVE BRUISES TO HER RIGHT SIDE, AND HER FOREHEAD STRUCK THE STEERING WHEEL. BOTH BONES IN HER LEFT ARM WERE BROKEN, PROBABLY DUE TO THE FACT THAT THE AIR BAG DID NOT DEPLOY. SHE WAS TAKEN TO THE HOSPITAL IN LOUISVILLE, KENTUCKY. TWO DAYS LATER SURGERY WAS REQUIRED AS PLATES AND SCREWS WERE INSTALLED IN HER LEFT ARM TO HOLD THE BONES TOGETHER AND A CAST APPLIED. INSPECTION OF THE FRONT SEAT AFTER THE ACCIDENT SHOWED THAT THE HORN IN THE STEERING WHEEL STILL WORKED BUT THE COVER OF THE AIR BAG IN THE STEERING WHEEL WAS STILL SECURED. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE IGNITION CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 98,100.
2010 CHRYSLER TOWN&COUNTRY MINI-VAN'S ELECTRIC SYSTEM QUIT (ENGINE AND ALL ELECTRIC SHUTDOWN) WHILE IN MOTION. DOES NOT RECOGNIZE KEY AND WILL NOT START. KEY FOB 'PANIC', 'LOCK' AND 'UNLOCK' ARE OPERATIONAL. DEALER REFUSES TO HONOR NHTSA RECALL REGARDING IGNITION PROBLEMS. RECEIVING MODULE NO. 5026875AE IS DEFECTIVE AND REQUIRES REPLACEMENT W/TWO KEYS (56046706AE) DUE TO RF DIFFERENCE IN OLD AND REPLACEMENT KEY W/RECEIVING UNIT. DEALER IS DEMANDING $1,200.00 (PLUS WASHINGTON S/T) AND $120 'DIAGNOSTIC' FEE FOR REPAIR. REQUESTING ANY HELP AND ADVICE AVAILABLE. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCK FUNCTION FOR THE PASSENGER'S SIDE SLIDING DOORS MALFUNCTIONED. THE CONTACT ALSO STATED THAT WHILE CLOSING THE PASSENGER'S SIDE SLIDING DOOR MANUALLY, THE SLIDING DOOR FAILED TO LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 66,000. *TR
WE PURCHASED THE VEHICLE SEPTEMBER 2010. WITHIN FIRST YEAR SEPTEMBER 2011 THE ROTORS NEEDED BE REPLACED DUE TO WARPING. IN 2012 WITHIN A YEAR OF REPLACEMENT, ONE SET WAS REPLACE AND THE OTHER WAS MACHINED DUE TO WARPING. JUNE 2013, HAD TO HAVE BOTH SETS OF ROTORS REPLACED AGAIN DUE TO WARPING. THE ROTORS HAVE WORN OUT BEFORE THE BRAKE PADS. THE REASON WE WERE GIVEN WAS DUE TO EXCESSIVE HEAT. I LIVE IN SOUTHERN CALIFORNIA WHERE THE TEMPERATURE IS NOT EXCESSIVE. THERE IS NO EXPLANATION FOR THE WARPING OR WHAT IS CAUSING THE EXCESSIVE HEAT. THIS IS A SAFETY HAZARD BECAUSE THE BRAKING SYSTEM BECOME COMPROMISED WHEN THE ROTORS GET HOT, THE CAR STARTS TO SHAKE EVERY TIME YOU APPLY THE BRAKES. CHRYSLERS IS NOT ADDRESSING THIS ISSUE. ONLINE, THERE ARE NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE. HOW CAN THE ROTORS CONTINUE TO GO BAD WHEN THE BRAKE PADS ARE STILL IN GOOD CONDITION AND ALL WITHIN 10K MILES. *TR
THE VAN'S ENGINE HAS CUT OFF MULTIPLE TIMES OVER THE LAST SIX MONTHS WHILE DRIVING. THE VAN HAS TO BE PUT IN NEUTRAL IN ORDER TO COAST IT OFF THE ROAD. THIS HAS HAPPENED ON CITY STREETS AT 35 MPH AND ON THE HIGHWAY AT 65 MPH. THIS IS A VERY DANGEROUS SITUATION AND WE'RE FORTUNATE NO-ONE WAS HURT. *TR
THE IGNITION WOULD NOT MOVE PAST THE ACCESSORY MODE EVEN WHEN THE VEHICLE WAS IN PARK. THE KEY WOULD NOT LEAVE THE IGNITION. THE VEHICLE HAD TO BE LEFT RUNNING FOR A SHORT TIME BEFORE THE KEY WOULD FINALLY MOVE. THERE HAVE BEEN NUMEROUS OTHER ISSUES WITH THE IGNITION AND KEY INCLUDING THE KEY FALLING OUT, COMING LOOSE AND CAUSING THE ELECTRONICS TO SHUT OFF (GEAR SELECTOR STILL IN PARK PREVENTED THE ENGINE FROM BEING SHUT OFF), INCLUDING TURN SIGNALS. *TR
I HAVE A PROBLEM WITH THE TIRE PRESSURE MONITOR SENSORS, (A FEDERAL MANDATED SAFETY DEVISE). MY 2010 CHRYSLER TOWN & COUNTRY ONLY HAS 13,930 MILES AND WHILE DRIVING THE LEFT FRONT TPMS CAME APART AND RELEASED THE AIR OUT OF THE TIRE. I KNEW THE TIRE WAS GOING FLAT BEFORE THE DASH LIGHTS REFLECTED A PROBLEM. AFTER CALLING FOR ROAD SIDE SERVICE, I WAS INFORMED THIS IS A CURRENT PROBLEM AS THE MATERIAL USED IS DIE-CAST (POT METAL) WHICH IS VERY CORROSIVE TO THE ELEMENTS. I CONTACTED THE CHRYSLER DEALER AND WAS TOLD IT WOULD COST ME $74.00 FOR THE SENSOR AND $20.00 LABOR TO FIX IT. UPON FURTHER INVESTIGATION THE OTHER 3 ON THE CAR ARE VERY CORRODED AND SPLIT. THIS WOULD COST APPROXIMATELY $400.00 TO REPLACE ALL OF THEM AND THEY ARE GOING TO REPLACE THEM WITH THE SAME INFERIOR COMPONENT THAT JUST FAILED IN 3 YEARS TIME AND 13,930 MILES. I CAN NOT BELIEVE THAT THEY ARE FAILING IN THIS SHORT OF TIME AND HAS NOT HAD A RECALL. HOW CAN A CAR MANUFACTURE MEET SUCH A SAFETY MANDATE WITH SUCH A DEFECTIVE PART. WHAT ABOUT THE AIR BAGS? ARE THEY JUST AS CHEAP, ARE THEY GOING TO WORK WHEN YOU NEED THEM? LOW PRESSURE ON TIRES CAN CAUSE "LOSS OF CONTROL" AND "ACCIDENTS" AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I CAN NOT EVEN FIND A CERTIFIED THIRD PARTY TIRE REPAIR SHOP THAT WILL FIX THE FLAT TIRE BECAUSE IF THEY FIX IT THE SAFE WAY BY USING THE TRUSTED RUBBER STEM IT VIOLATES THE FEDERAL MANDATED SAFETY DEVISE, WHICH IS ILLEGAL AND THEY DO NOT WANT THE LIABILITY. THEY
THE CAR HAS STALLED THREE TIMES IN ABOUT A YEAR AND A HALF, ALSO THE IGNITION SYSTEM DOES NOT START I TURN THE KEY ON AND I ONLY HEAR A CLICK, SOME TIMES THE STARTER STICKS UNTIL THE ENGINE RUNS. I HAD TIME THAT I AM TRYING TO START THE CAR FOR SEVERAL MINUTES. THE BATTERY HAS BEEN CHANGED TWICE AT THE DEALER THEY SAY IT WAS DAMAGED BUT THEY DO NOT FIND THE CAUSE. I A AFRAID THIS IS SOMETHING SERIOUS. *TR
MY VEHICLE HAS BEEN RECALLED AND "FIXED" UNDER THE BELOW RECALL. REPORT RECEIPT DATE: MAR 01, 2011 NHTSA CAMPAIGN NUMBER: 11V139000 COMPONENT(S): ELECTRICAL SYSTEM HOWEVER, RECENTLY I HAVE EXPERIENCED AT LEAST TWO INCIDENTS WHERE THE TURN SIGNAL AND OTHER ELECTRICAL EQUIPMENT HAS NOT WORKED. WHAT I TRACKED THE CAUSE DOWN TO WAS THE "FIX" WHICH WAS INSTALLED SOME TIME AGO. WHAT IS HAPPENING, THE FIX DOES NOT CONSISTENTLY ALLOW THE IGNITION KEY TO RETURN BACK TO THE NORMAL ACCESSORY POSITION WHEN DRIVING. THUS, WHEN IN AN IN-BETWEEN POSITION, THIS ENGINE MAY BE RUNNING, BUT THE TURN SIGNALS AND OTHER EQUIPMENT (RADIO, ETC.) WHICH SHOULD OPERATE, DOES NOT. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 74,000. *TR
2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO DEFECTIVE SLIDING DOOR NOT CLOSING PROPERLY. *SMD THE CONSUMER STATED THE DOOR JAMMED OPEN ON SEVERAL OCCASIONS. THE CONSUMER HAD TO SLIDE A SCREW DRIVER INTO THE LATCH IN ORDER TO RELEASE IT, SO THE DOOR WOULD CLOSE.
BRAKE ROTORS AND PADS FAIL PREMATURELY ON 2010 CHRYSLER TOWN AND COUNTRY. THE VAN CURRENTLY HAS 51,000 MILES AND IS ON IT THIRD SET OF ROTORS AND PADS---THIS VAN SHOULD BE RECALLED BEFORE SOMEONE IS INJURED OR KILLED DUE TO BRAKE FAILURE. TOO MANY COMPLAINTS ALREADY FILED FOR THIS NOT TO BE AN RECALL ISSUE. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AUTOMATIC LOCK FUNCTION FOR THE PASSENGER AND DRIVER'S SIDE SLIDING DOORS MALFUNCTIONED. THE DOORS COULD NOT BE OPENED AND INSTEAD, THE DOORS WOULD REVERSE AND CLOSE. THE CONTACT STATED THAT TWO CHILD PASSENGERS SUSTAINED INJURIES TO THE LEGS, SHOULDERS AND ARMS AS THE DOOR INDEPENDENTLY CLOSED ON THE CHILD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECALIBRATED THE COMPUTER SYSTEM HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THE CONTACT SELL THE VEHICLE. THE DEALER DID NOT KNOW HOW TO REPAIR THE SLIDING DOOR FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 56,000.
I WAS MAKING A LEFT TURN ON A GREEN ARROW IN MY 2010 MINIVAN WHEN SOMEONE RAN A RED LIGHT AND HIT THE PASSENGER REAR DOOR CAUSING MY VAN TO SPIN THEN FLIP OVER LANDING ON THE DRIVER?S SIDE FACING THE OPPOSITE DIRECTION, THE THING IS NO AIR BAGS DEPLOYED NO SIDE EVEN THOUGH BOTH SIDES WERE HIT, WHY? THE IMPACT TOTALED MY VAN, *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE SHOOK AND MADE A CLICKING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE BRAKING DISTANCE HAD INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. IT WAS FOUND THAT THE FRONT AND REAR ROTORS WORE PREMATURELY AND NEEDED TO BE RESURFACED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 28,970. UPDATED 6/4/13 *CN UPDATED 06/06/13
MY T&C BEGAN LEAKING FROM UNDER THE DASH ON THE PASSENGER SIDE. AT FIRST IT WAS INTERMITTENT AND USUALLY AFTER A HEAVY RAIN, WHEN I WOULD TURN ON MY AC/DEFROST/HEAT. WE HAD OUR VEHICLE INSPECTED FOR A LEAK. NONE WAS FOUND, NEITHER WAS THE SOURCE OF THE WATER COMING INSIDE THE VEHICLE. NOW THE WATER DRIPS ALL THE TIME,AS LONG AS THE HVAC CONTROLS ARE ON. IT IS NOW AFFECTING THE HVAC CONTROLS: ALTHOUGH I'M TRYING NOT TO RUN IT, WHEN ON I CAN FEEL THE COOL AIR BUT IT IS NOT BLOWING. I SUSPECT THE MOTORS TO THE HVAC AND POSSIBLY WIPERS ARE BEING EFFECTED BY WHATEVER IS GOING ON UNDER THE DASH. IT HAS ALL HAPPENED AROUND THE SAME TIME. THERE IS NO RECALL FOR THIS ISSUE FOR MY MODEL YEAR, BUT THE SAME EXACT ISSUE WAS RECALLED ON THE 08 MODEL. "THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING. CONSEQUENCE:AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH." WHEN I TOLD THIS TO CHRYSLER CORP, THEY SAID THERE WAS NOTHING THEY COULD DO. SO I SAID, SO WHO DO I CALL TO SETTLE A LAW SUIT WHEN THE AIRBAG DEPLOYS WITH OUT WARNING AND CAUSES ME TO CRASH, PUTTING ME AND MY YOUNG CHILDREN IN SEVERE DANGER? SHE SAID, WELL YOU NEED TO GO TO A DEALERSHIP AND GET IT FIXED.I KNOW THAT,
MY VAN DID NOT EXPERIENCE A CRASH. HOWEVER, THE REAR ROTORS AND BRAKE PADS HAD TO BE REPLACED. THIS IS THE FIRST CAR THAT I HAVE OWNED THAT NEEDED BRAKE REPLACEMENT UNDER 50,000 MILES. PLEASE NOTE MY MECHANIC AND THE SERVICE ADVISOR AT THE CHRYSLER DEALERSHIP WHERE I LEASED THE VAN BOTH STATED THE T & C BRAKE SYSTEM IS A SIGNIFICANT AND FREQUENT PROBLEM. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE BRAKES WERE CHANGED AND THE ROTORS WERE RESURFACED. 13,000 MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 05/28/13*LJ THE CONSUMER STATED THE BRAKES WOULD HEA UP AND WARP THE ROTORS, EXTREMLY FAST. THE ROTORS HAVE BEEN RESURFACED AND REPLACED TWICE, AND THEY CURRENTLY NEED TO BE REPLACED AGAIN. UPDATED 06/11/13
THE CAR ENGINE WAS RUNNING BUT I WAS STOPPED AND THE ENGINE JUST SHUT OFF, I THOUGHT I HIT THE IGNITION KEY WITH MY KNEE. I TURNED IT BACK ON AND IT SHUT OFF AGAIN, TURNED IT BACK ON AND ALL OK. EARLY FEBRUARY THE ENGINE JUST STOPPED WHILE WIFE WAS DRIVING ABOUT 40 MPH., IT HAPPENED TWICE MORE TO HER AND TWO TIME TO ME, EACH TIME SHORTLY AFTER LEAVING HOME AND GOING ABOUT 40 MPH. DEALER CHARGED $536 TO FIX RECEIVER, TRASMTR, & TRIM RING. CAR ENGINE HAS STOPPED TWICE SINCE, BEEN BACK TO DEALER TWICE AND THEY FOUND NOTHING WRONG. THERE WAS A RECALL ON THE WIN MODULE DETEN RING ISSUED 6-16-11 AND MY CAR'S WAS REPLACED ON 7-29-11. THE SYSTEMS OF ENGINE SHUTTING OFF WERE SAME WITH RECALL AS HAPPENING NOW WITH OUR CAR AND INVOLVED THE FOB AREA WHICH WE PAID TO HAVE FIXED AND IT ISN'T. WE WERE TOLD THE VIN WILL SHOW CAR NOT FIXED SO I CAN'T EVEN TRADE IT IN AND IT IS STILL A DANGER TO DRIVE. FOUND PEOPLE WITH SIMILAR COMPLAINT ON EDMONDS.COM. *TR
THE PASSENGER SEAT HAS NO WARNING (LIGHT OR SOUND) IF SEAT BELT IS NOT FASTENED. BOTH DEALERSHIP AND MANUFACTURER CLAIM SYSTEM IS "WORKING AS DESIGNED". *TR
IM IN A REPAIR SHOP REPLACING ALL 4 ROTORS AND ALL FOUR PADS FOR MY TOWN AND COUNTRY BRAKES. AFTER READING LEMON LAW SIDES, THIS IS A MAJOR PROBLEM WITH THESE VEHICLES. MANY TIMES, THE BRAKES AND ROTORS ARE HAVING TO BE REPLACED EVERY 10-20 THOUSAND MILES. SHAME ON CHRYSLER FOR STICKING FAMILIES WITH POOR AND UNSAFE BRAKES THAT MUST BE REPLACED SO OFTEN. *TR
THE VEHICLE HAD A COMPLETE LOSS OF POWER. THIS HAS HAD ON MULTIPLE OCCASIONS. I CANNOT STEER OR BRAKE OR DO ANYTHING. I CANNOT START IT FROM NEUTRAL. I HAVE TO PUT IT IN PARK TURN IT OFF AND RESTART IT. IT HAS HAPPENED WHILE GOING DOWN THE HIGHWAY AND PULLING OUT INTO INTERSECTIONS. I'M REALLY AFRAID IT'S GOING TO CAUSE AN ACCIDENT. THIS STARTING HAPPENING AFTER MY THE KEY FOB RECALL WORK WAS COMPLETED. THIS IS A MAJOR SAFETY HAZARD. *TR
HEADLIGHTS DID NOT COME ON AT NIGHT AFTER STARTING ENGINE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS. IT IS INTERMITTENT AND THE LIGHTS WILL BE NORMAL FOR A WEEK OR TWO OR THREE AND THEN THE PROBLEM OCCURS AGAIN. SEVERAL HOURS OR THE NEXT MORNING AFTER A PROBLEM ALL IS NORMAL. SOMETIMES AFTER STARTING THE HEADLIGHTS FLASH ON AND OFF. WE ARE AFRAID TO BE AWAY FROM HOME AT NIGHT IN THIS VAN. AFTER READING THE NUMEROUS SIMILAR COMPLAINTS AND CONSIDERING THE SAFETY IMPLICATIONS WITH THIS PROBLEM I AM AMAZED THAT THERE HAS BEEN NO RECALL. *TR
THE VALVE STEM BROKE AND IS AN EXPENSIVE FIX. I HAVE READ ONLINE THAT THIS IS HABITUAL WITH THESE CHEAPLY MADE STEMS. THEY SHOULD COVER THIS UNDER WARRANTY. *TR
THE PARKING BRAKE PULL OFF SPRING ON THE RIGHT REAR WHEEL SNAPPED IN HALF. THIS CAUSED THE PARKING BRAKE TO REMAIN ENGAGED EVEN AFTER IT WAS DISENGAGED BY THE DRIVER FROM THE DRIVER'S SEAT. THE RIGHT REAR BRAKE ASSEMBLY (CALIPER, ROTOR, DISC PADS) OVERHEATED. DRIVER NOTICED LOUD CLICKING NOISE COMING FROM RIGHT REAR WHEEL AFTER COMPLETING SHORT TRIP. THE NOISE APPARENTLY WAS FROM THE EXPANSION/CONTRACTION OF THE VERY HOT METAL DUST COVER AROUND THE BRAKE ASSEMBLY. SPOUSE FOUND BROKEN SPRING HANGING FROM RIGHT REAR PARKING BRAKE ASSEMBLY AND INSTALLED TEMPORARY SPRING UNTIL NEW PART CAME IN THE NEXT DAY. MOPAR PART# 68039257AA (SPRING-PARKING BRAKE). SPOUSE ORDERED SECOND NEW SPRING FIGURING SAME THING MIGHT HAPPEN TO LEFT REAR BRAKE. ON BACKORDER. CHRYSLER TOWN & COUNTRY LIMITED WITH 4.0L V-6 AND TOWING PACKAGE. OWNER STILL HAS OLD SPRING IN POSSESSION. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE OCCURRED THIRTY TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED HEAVY SMOKE EMITTING FROM THE FRONT DRIVER'S SIDE DOOR CONTROL PANEL. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE THE ENGINE WAS TURNED OFF. THE WINDOW CONTROL SWITCH WIRES WERE DISABLED AND PERMANENTLY REMOVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE WIRE HARNESS AND WINDOW CONTROL SWITCH WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,750.
REAR BRAKE ROTORS WARPED AFTER 13.000 MILES. CHRYSLER SAYS ONLY FRONT BRAKE WARPING COVERED BY SPECIAL EXTENDED WARRANTY. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →