VAN ENGINE WILL RANDOMLY STALL WHEN IN DRIVE AND IN MOTION WHICH LEAVES THE DRIVER UNEXPECTEDLY WITHOUT POWER STEERING AND POWER BRAKES (AND PERHAPS WITHOUT ACTIVE AIRBAGS?). THIS HAS HAPPENED SEVERAL TIMES WITHIN THE PAST MONTH. THE LOCAL CHRYSLER DEALER IS UNABLE TO DUPLICATE OR FIND THE ISSUE. NO ACTIVE OR ANY RELEVANT CODES (DTC'S) STORED IN THE PCM. OBSERVATIONS: HAS ONLY HAPPENED ON A GRAVEL ROAD (LUCKILY - WITH LOW SPEEDS). TRACTION CONTROL LIGHT IS ILLUMINATED EVERY TIME. UPON COMING TO A STOP AND ONCE THE VAN IS PUT BACK INTO PARK OR NEUTRAL, IT WILL IMMEDIATELY RESTART. *TR
2010 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
ALL OF THE METAL VALVE STEMS ARE CORRODED AND CRACKED, AND ONE OF OUR TIRES IS SLOWLY LEAKING AIR AS A RESULT. WE'VE BEEN TOLD THIS IS A MAJOR SAFETY CONCERN BECAUSE THE VALVE STEM CAN CONTINUE TO CRACK AND EVENTUALLY BREAK, CAUSING RAPID TIRE PRESSURE DEFLATION. THE RESULT CAN BE LOSS OF CONTROL OF THE VEHICLE WHEN THE TIRE BLOWS OUT AND POSSIBLE CATASTROPHIC RESULTS. I HAVE NOTICED SEVERAL OTHER CHRYSLER AND DODGE MINIVANS IN MY AREA WITH THE SAME PROBLEM. I LIVE IN SYRACUSE, NY AND TO COMBAT 115 INCHES OF SNOW EACH YEAR, THEY USE ROAD SALT. THE METAL VALVE STEMS USED BY CHRYSLER DO NOT RESIST CORROSION. I REPLACED ONE AT THE DEALER AND COST ABOUT $250 BETWEEN THE PART AND REPROGRAMMING THE TPS. THIS IS A POTENTIAL DEADLY ISSUE AND CHRYSLER SHOULD BE FORCED TO RECALL THE FAULTY VALVE STEMS THAT CORRODE AND CRACK. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE INSTRUMENT PANEL BEGAN TO MALFUNCTION AND THE ENGINE STALLED. THE VEHICLE RESTARTED INDEPENDENTLY BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHTS HAD ILLUMINATED INTERMITTENTLY WHILE DRIVING AND THE RADIO WOULD SHUT OFF OR THE TRANSMISSION WOULD BECOME STUCK IN GEAR. THE VEHICLE HAD BEEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OF THE FAILURE. THE MECHANIC STATED THAT THERE WAS ELECTRICAL FAILURE PRESENT BUT WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OR ORIGIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLYSTALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER 14V373000 (ELECTRICAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
BRAKES ARE REQUIRING REPLACEMENT WAY TOO OFTEN. NUMEROUS REPORT ON WEB INDICATE THIS IS A MANUFACTURERS DEFECT RELATED TO POOR PARTS/EXCESSIVE WEAR. I WAS TOLD TODAY THAT IT WILL BE $648 TO REPLACE THE FRONT PADS AND ALL THE PARTS (ROTOR, CALIPER, PADS) ON BOTH REAR WHEELS. THE AUTOMOTIVE CENTER TOLD ME THIS DEGREE OF WEAR IS EXCESSIVE FOR A VEHICLE WITH ONLY 57000 MILES ON IT. THE VAN WAS BOUGHT USED AT 31000 AND I HAVE NO INFO ON WHETHER THERE WERE BRAKE PROBLEMS PRIOR TO THAT. SOME OWNERS ARE REPORTING HAVING TO HAVE REPLACED BRAKES (PADS PLUS OTHER COMPONENTS) THREE TIMES BEFORE THEIR VEHICLES REACHED 50000 MILES. *TR
I WAS DRIVING INTO WORK AROUND 5 A.M ON 10/27/14. I WAS GOING AROUND 35 MILES AN HOUR. ALL OF A SUDDEN MY HEADLIGHTS STARTED BLINKING, THEN ALL THE LIGHTS ON THE INSTRUMENT DASH BOARD WAS GOING OFF & HEARD A BINGING NOISE. ALL OF A SUDDEN MY 2010 CHRYSLER TOWN & COUNTY VAN SHUT OFF CAUSING ME TO LOSS STEERING & BRAKES ! I TRIED TO TURN THE WHEEL AS HARD AS I COULD RIGHT TO AVOID GOING LEFT INTO ONCOMING TRAFFIC & ENDED UP HITTING A TELEPHONE POLE. THE AIR BAGS DIDN'T DEPLOY EITHER. I WAS TAKING TO THE E.R. & DIGNOSED WITH A MILD CONCUSSION FROM HITTING MY HEAD OFF OF THE STEERING WHEEL & HAVE RIGHT GROIN AND HIP PAIN ! NOW I FEEL IT IS UNSAFE TO DRIVE THIS VAN SINCE THIS HAPPENED! *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVING ON SMOOTH ROAD AND VEHICLE STALLED. BRAKES HARD TO DEPRESS AND STEERING HARD. HAD TO PULL OUT OF TRAFFIC AND RESTART. *TR
OUR 2010 CHRYSLER TOWN AND COUNTRY VAN HAS CUT OFF WHILE DRIVING, ON MULTIPLE OCCASIONS. IT HAS HAPPENED 3 TIMES IN JUST THE PAST 3 WEEKS. THERE IS NO WARNING SUCH AS A HESITATION OR WARNING LIGHTS ON THE DASHBOARD. THE FIRST INDICATION IS YOU LOSE POWER STEERING. THE NORMAL DASHBOARD LIGHTS STAY ON BUT THE VAN IS NOT RUNNING AND ITS DIFFICULT TO GET OUT OF THE WAY OF TRAFFIC WITHOUT POWER STEERING AND IT ALL HAPPENS SO FAST. WE HAVE BEEN VERY LUCKY THAT THERE HAS NOT BEEN AN ACCIDENT. WE TOOK ALL OTHER KEYS OFF OUR VAN KEY FOB AND WE CHECKED THE BATTERY AND IT CONTINUES TO HAPPEN. WE KNOW THERE IS A RECALL FOR THIS VERY THING FOR IGNITIONS FOR TOWN AND COUNTRY VANS INCLUDING THE YEAR 2010 BUT THE DEALERSHIP TELLS US (THAT BY USING OUR VIN NUMBER), OUR VANS PRODUCTION DATE IS OUTSIDE OF THE RECALL DATES. *TR
I WAS DRIVING MY VAN WHEN THE AIR CONDITIONER QUIT WORKING, THEN THE POWER WINDOW'S WOULD NOT WORK, THEN THE POWER LOCK'S QUIT WORKING, WIPER'S QUIT, PLUS SEVERAL OTHER THING'S. THE INSIDE OF THE VAN BECAME VERY HOT AS IT WAS A 101 OUTSIDE AND I WAS AFRAID TO SHUT THE VAN OFF AND BE STRANDED. THE ENGINE CONTINUED TO WORK AND I DROVE IT TO A DEALER NOT FROM MY TOWN WHO SHUT VAN OFF THEN RESTARTED IT, EVERYTHING WORKED. I FELT THAT I AND MY WIFE WERE IN A VERY DANGEROUS SITUATION!!! I ALSO HAD TROUBLE WITH IT STARTING SEVERAL TIMES AS WELL. ITOOK VAN TO MY LOCAL DEALER WHO DETERMINED THAT THE COMPUTER MODULE WAS BAD; AFTER SOME DELAY WAS ABLE TO HAVE IT FIXED. SO FAR VAN WORK'S OK WITH A FEW ODDITIES THAT I DO NOT DEEM SERIOUS, YET. MY LOCAL DEALER WAS COOPERATIVE BUT NOT TO FORTHCOMING WITH INFO ABOUT THE SITUATION INVOLVING THE MODULE. THANK YOU. *TR
ENGINE STALLED SEVERAL TIMES. WIRELESS IGNITION NODE WAS REPLACED AND THEN FOUND 2010 TOWN & COUNTRY HAD RECALL FOR SAME PROBLEM. I WAS CHARGED $626.75 FOR THIS REPAIR AT DEALER AND CLAIM OUR VEHICLE DID NOT HAVE THIS RECALL. HOWEVER THIS VEHICLE HAD THE EXACT SAME PROBLEM. ENGINE STALLING RESULTED IN THE LOSS OF POWER BRAKES, POWER STEERING AND AIRBAG LOSS. LUCKILY THERE WAS NO ACCIDENT AT THE BOTTOM OF THE HILL ON A COUNTY ROAD WHILE MY 3 CHILDREN ALL UNDER THE AGE OF 5 WERE IN THE VEHICLE.
DRIVING ALONG SECONDARY ROAD WHEN SUDDENLY CAR LOOSES ALL POWER. VEHICLE LOOSES ALL POWER STEERING, BRAKES, AND LOOSES ALL INSTRUMENT PANEL CLUSTER DISPLAYS EXCEPT THE TRACTION CONTROL LIGHT. ONCE VEHICLE IS STOPPED, DRIVER CAN SHIFT INTO THE PARK POSITION, TURN IGNITION TO OFF POSITION AND RESTART ENGINE. VEHICLE POWERS UP AND DRIVING CAN RESUME. *TR
WHILE DRIVING AT RANDOM TIMES THE VEHICLE WILL COMPLETELY LOOSE POWER. THE ENGINE WILL SHUT OFF, NO POWER BRAKES, OR POWER STEERING. AFTER A FEW SECONDS THE TRACTION CONTROL LIGHT AND ENGINE LIGHT WILL COME ON THE DASH. I CAN COAST TO A STOP, PUT THE VAN IN PARK AND TURN THE IGNITION TO START AND THE VAN WILL START AGAIN. I CAN THEN PUT IT IN DRIVE AND EVERYTHING IS FINE UNTIL IT HAPPENS AGAIN AT A RANDOM TIME. IT APPEARS THAT THERE ARE TWO RECALL NOTICES FOR THIS YEAR VEHICLE FOR THE SAME PROBLEM BUT FOR SOME REASON MY VAN IS NOT COVERED BY EITHER OF THESE TWO RECALLS. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
OUR VAN HAS ISSUES W/THE KEY FOB.WE CAN NO LONGER REMOVE FROM THE IGNITION,IF WE DO,IT MAY NOT START AGAIN & IF IT DOES IT TAKES UP TO AN HR. MANY TIMES WHILE DRIVING THE ELECTRICAL SYSTEM SHUTS OFF,RADIO,WIPER,LIGHTS...EVERYTHING.FOR IT TO WORK AGAIN WE HAVE 2 OPTIONS,THE UNSAFE JIGGLING OF THE FOB HOPING THE ELECTRICAL RETURNS AND THEVAN DOESN'T SHUT OFF,OR THE SAFER OPTION OF PULLING OVER WHERE EVER WE MAY BE,TURNING OFF VAN AND BACK ON.I WAS DRIVING DOWN A SKINNY RD,NO PLACE ON THE SIDE TO STOP.I HAD MY INFANT WITH ME,IT WAS 83 DEGREE,WINDOWS UP AC ON.THE ELECTRIC FAILED,AC OFF AND I WAS UNABLE TO PUT WINDOWS DOWN AND HAD NO PLACE TO PULL OVER WHILE GOING AROUND A BLIND CORNER.I HAD TO DRIVE WHILE THE VAN WAS HEATING UP FAST INSIDE UNTIL I FOUND A DRIVEWAY I COULD PULL INTO,TURN OFF VAN AND BACK ON SO I COULD PUT WINDOWS DOWN.OF,COURSE WHEN I STOPPED I OPENED MY DOOR (UNABLE TO OPEN THE BACK DOORS BECAUSE OF ELECTRIC FAILURE) I WENT IN THE BACK TO CHECK ON MY BABY WHO WAS SWEATING.THIS IS UNACCEPTABLE.MY ELECTRIC SHOULD NEVER FAIL WHILE DRIVING.MY KEY FOB SHOULD NOT OPERATE AS IT DOES.I HAVE READ MANY COMPLAINTS SIMILAR TO MINE.MY HUSBAND ACTUALLY CAME A CROSS A COUPLE IN THE GROCERY STORE PARKING LOT WITH THE SAME KEY FOB ISSUE,THEY TOOK IT OUT AND COULDN'T GET THEIR VAN TO START AGAIN. CHRYSLER SHOULD BE RESPONSIBLE FOR THIS AND SHOULD PLACE A RECALL ON THE ELECTRIC AND KEY FOB.IT IS VERY UNSAFE,I HAVE CONTACTED CHRYSLER AND THEY JUST BLEW ME OFF. I WILL BE CONTACTING T
THE VEHICLE WILL NOT SHUT OFF AND WHEN IN PARK WILL NOT RELEASE KEY. SPENT HUNDREDS OF DOLLARS WORTH OF GAS TO RELEASE THE KEY. *TR
WE HAVE HAD SEVERAL ISSUES THAT VEHICLE WILL NOT START. KEY TURNS BUT IGNITION SEEMS TO NOT ACKNOWLEDGE AND FAILS TO START VEHICLE. HAPPENED EVEN ON A FERRY ONE DAY. SO FAR, NO TOWING HAS BEEN NECESSARY. VERY WORRIED THAT IF ITS AN IGNITION ISSUES, WHAT IF WHILE DRIVING IT FAILS TO KEEP CAR MOVING? WE DRIVE A LOT OF MILES TO AND FROM FL AND IT IS VERY CONCERNING. MY LOCAL MECHANICS CANNOT FIND ANY ISSUES AND I FEEL CHRYSLER HAS NOT ADDRESSED PROPERLY. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS MERGED TO THE SHOULDER AND THE CONTACT ENGAGED THE SERVICE BRAKES. HOWEVER, THE BRAKES FAILED TO ENGAGE AND THE VEHICLE CONTINUED TO REV. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AFTER PLACING THE KEY INTO AUXILIARY MODE BUT THE FAILURE RECURRED ONCE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO INSTALL A RECORDER ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 35 MPH. ALL LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED, AND THE DOOR LOCKS, AIR CONDITIONING AND RADIO FAILED. THE DEALER ANALYZED THE RECORDING AND DIAGNOSED THAT THE WIN MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ENGINE SHUT OFF WHILE DRIVING CAUSING NO POWER STEERING AND NO BRAKES. CHECK ENGINE LIGHT CAME ON AS WELL AS ELECTRONIC THROTTLE CONTROL SENSOR. CAME TO A STOP AND TURNED IGNITION OFF COMPLETELY. LET CAR SIT FOR A FEW MINUTES AND TURNED CAR ON AGAIN AND WAS ABLE TO DRIVE VEHICLE BACK HOME AND PARK IT. THIS IS THE SECOND TIME THIS HAS HAPPENED WHILE DRIVING AT LOW SPEED. TOOK TO DEALER AND DEALER DETERMINED THAT THE KEY FOB WHEN IN IGNITION CAN BE JARRED A LITTLE BIT CAUSING IT TO COME SLIGHTLY DISENGAGED FROM IGNITION. DEALER SAID THIS IS NOT PART OF ANY RECALL AND TO REMOVE EVERYTHING FROM THE KEY RING EXCEPT FOR KEY FOB. NOTHING THEY CAN DO. *TR
I WAS DRIVING AND I TURNED THE SWITCH ON FOR MY WIPERS. SOMETHING SMELLED LIKE IT WAS BURNING, AND MY WIPERS WOULD NOT MOVE. NOW THEY HAVE COMPLETELY STOPPED WORKING. ON 10/12/2013, IT WAS RAINING IN THE EVENING AND MY WIPERS JUST STOPPED WORKING. THANK GOD I WAS REALLY CLOSE TO HOME FOR IT WAS HARD TO SEE. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
WE ARE EXPERIENCING THE SAME PROBLEMS AS IDENTIFIED IN THE BELOW INVESTIGATION. DATE INVESTIGATION OPENED: SEP 25, 2014 DATE INVESTIGATION CLOSED: OPEN NHTSA ACTION NUMBER: DP14004 COMPONENT(S): ELECTRICAL SYSTEM THE CAR'S HEADLIGHTS WILL EITHER NOT TURN ON OR WILL TURN OFF WHILE DRIVING. WE HAVE BROUGHT IT TO THE DEALERSHIP NUMEROUS TIMES AND THEY WEREN'T ABLE TO REPRODUCE THE PROBLEM(ALTHOUGH THEY SAW MANY TIPM ERROR CODES. IT FINALLY OCCURRED AGAIN LAST WEEK AND MY WIFE RUSHED TO THE DEALERSHIP AND NEEDED TO LET THE CAR RUN FOR TWO HOURS SINCE THE TECHNICIAN WAS BUSY AND WE DIDN'T WANT TO RISK THEM NOT SEEING IT OCCUR. THEY HAVE DETERMINED IT TO BE A FAILING TIPM MODULE AND THE PART IS CURRENTLY ON BACKORDER WITH NO ESTIMATED DELIVERY DATE. WE CAN NO LONGER USE THE CAR DUE TO SAFETY CONCERNS AND ARE FEVERISHLY WAITING ON THE REPLACEMENT PART. DRIVING ON A HIGHWAY AT NIGHT AND LOSING YOUR LIGHTS, NOT A GOOD THING. *TR
PASSENGER SEAT SIDE PANEL SEPARATED FROM THE SEAT PINCHING MY WIFE'S RIGHT THIGH. THE CLIP THAT WAS SUPPOSED TO HOLD IT IN PLACE SNAPPED OFF. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE SEATS FAILED TO RELEASE AND RECLINE. THE CONTACT MENTIONED THAT THE SEATS WOULD MOVE INDEPENDENTLY WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE POWER CONTROLS INTERMITTENTLY STOPPED WORKING, THE WINDSHIELD WIPERS ACTIVATED, AND THE SENSORS ILLUMINATED. THE SPEEDOMETER, TACHOMETER, AND THE RADIO WERE ALL BLINKING INTERMITTENTLY. THE PROBLEM RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
THE PASSENGER SLIDING DOOR WOULD NOT OPEN USING ANY OF THE REMOTES, THE OUTSIDE DOOR HANDLE OR THE INSIDE DOOR HANDLE. THE FINAL DIAGNOSIS WAS A FAILED LATCH ASSEMBLY AND ACTUATOR. HOWEVER, THE CHRYSLER DEALERSHIP WAS UNABLE TO MAKE THE REPAIR UNTIL AFTER A BODY SHOP WAS ABLE TO PARTIALLY SEPARATE THE DOOR HANDLE BEZEL FROM THE INTERIOR DOOR PANEL. WITH THE BEZEL SLIGHTLY AJAR, THE DEALERSHIP PERSONNEL WERE ABLE TO INSERT A CLOTHES HANGER TO "JIMMY" THE DOOR HANDLE ROD AND OPEN THE DOOR. THE 2 SCREWS THAT NEED TO BE REMOVED IN ORDER TO PROPERLY REMOVE THE BEZEL FACE FORWARD AND ARE NOT VISIBLE, AND ARE INACCESSIBLE, WHEN THE DOOR IS CLOSED AS THE B PILLAR IS IN THE WAY. THE VEHICLE WAS OUT OF WARRANTY SO WE PAID FOR THE REPAIR; HOWEVER, A FLAWED DESIGN THAT CAUSED A BODY SHOP TO GET INVOLVED AND REQUIRED ADDITIONAL TIME BY THE DEALERSHIP PERSONNEL ADDED ABOUT $190.00 TO THE COST OF THE REPAIR. I MAILED A CERTIFIED LETTER TO CHRYSLER CUSTOMER CARE ON JUNE 25TH SEEKING REIMBURSEMENT FOR THIS ADDITIONAL COST AS I BELIEVE A SEVERE FLAW IN THEIR DESIGN CAUSED THIS EXTRA EXPENSE. TO DATE (OCTOBER 2, 2014) I HAVE YET TO RECEIVE A RESPONSE FROM CHRYSLER. IF SUCH A FAILURE (UNABLE TO OPEN THE DOOR USING THE HANDLES) IS POSSIBLE, THIS COULD RESULT IN A TRAGEDY IN THE EVEN OF AN EMERGENCY WHERE SOMEONE NEEDED TO BE REMOVED FROM THE CENTER OR REAR SEAT AREAS. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REMOTE ENTRY ELECTRICAL SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE ELECTRICAL FAILURE WAS CAUSED BY WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND STATED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
ENGINE STALL HAS OCCURRED FOR OUR VEHICLE 5 TIMES IN THE PAST YEAR. DEALERSHIP INDICATES THAT THIS VEHICLE IS NOT INCLUDED IN THE IGNITION SWITCH RECALL. ALL INCIDENTS HAVE OCCURRED ON CITY STREETS WITH NO ROUGH TERRAIN OR JOSTLING OF THE KEYS. CAR LOSES POWER STEERING AND BRAKING, WOULD BE EXTREMELY HAZARDOUS AT HIGHER SPEEDS. RESTARTED EACH TIME WITHOUT DIFFICULTY. DATE OF MANUFACTURE: 4/10 MADE IN CANADA *TR
I WAS DRIVING DOWN THE ROAD WITH MY FAMILY ON A 25 MPH ROAD (THANKFULLY NOT ON THE FREEWAY) WHEN THE HEADLIGHTS WENT OUT. ALL OF THE DASH LIGHTS WERE STILL ON AND THE PARKING LIGHTS OUTSIDE OF THE VEHICLE WERE STILL ON AS NORMAL, BUT NO HEADLIGHTS. WE PULLED OVER AND FIGURED WE COULD DRIVE HOME WITH JUST THE FOG LIGHTS ON. NOW WHEN I TRY TURNING ON THE HEADLIGHTS, THEY WILL FLASH A COUPLE OF TIMES AND THEN STAY OFF. SAME THING HAPPENS WHEN I TRY TURNING THE BRIGHTS ON. I HAVE TRIED TAKING THE BATTERY OUT FOR A FEW HOURS AND CHARGING IT, THEN PUTTING IT BACK IN, BUT IT DIDN'T HELP. I'VE TRIED REPLACING THE HEADLIGHT SWITCH IN THE DASH, BUT THAT DIDN'T HELP EITHER. I'VE LOOKED FOR LOOSE WIRES, BUT I CAN'T FIND ANY. THE ONLY THING LEFT THAT I CAN THINK OF IS TAKING IT TO THE DEALER AND GETTING THE TIPM REPLACED, BUT APPARENTLY THEY ARE ALL ON BACKORDER. *TR
VEHICLE SHUT OFF, LOST STEERING, BRAKES AND ALL ELECTRICAL, EXCEPT FOR THE STABILITY CONTROL LIGHT WHICH WAS ILLUMINATED. I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD. I WAS ABLE TO RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES SINCE. CONTACTED CHRYSLER WHO SAID THEY HAD NO INFO ON ANY SUCH PROBLEM. *TR
ON MULTIPLE OCCASIONS VEHICLE HAS STALLED A LOW SPEEDS OR WHILE STOPPED AT LIGHT. VEHICLE RESTARTS IMMEDIATELY WITH NO ISSUES. THERE IS NO WARNING OF NOISE OR STUTTERING PRIOR TO STALLING. *TR
IT WAS ABOUT 5:30 IN THE MORNING AND WAS DRIVING TO WORK. BOTH HEADLIGHTS QUIT WORKING. I HAD TO PULL OVER BECAUSE I COULDN'T SEE ANYTHING. I HAD TO WAIT TILL DAYLIGHT BEFORE I COULD DRIVE AGAIN. DIDN'T WANT TO CAUSE AN ACCIDENT. BOTH HEADLIGHTS FINALLY CAME BACK ON AROUND 730AM. I'M NOT COMFORTABLE DRIVING THE VEHICLE WHILE IT IS DARK, DON'T WANT THE HEADLIGHTS TO GO OUT AGAIN. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V370000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE TIMES, BUT THE PART WAS NEVER AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY HEADLIGHTS DO NOT WORK. THEY BLINK ON AND OFF 5 TIMES WHEN I START MY ENGINE AND THEN STAY OFF. I GOOGLED THE PROBLEM AND IMMEDIATELY FOUND OUT THAT THIS WAS A COMMON PROBLEM FOR MY VEHICLE. THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS FAULTY. HAVE HAD IT DIAGNOSED AT A DEALER, CHARGED ME $102 TO TELL ME WHAT I ALREADY KNEW. TOLD ME THERE ARE 75 TIPM'S ON BACKORDER AND THEY HAVE NO IDEA WHEN I WILL GET ONE. MEANWHILE, SINCE THIS IS A HANDICAP VEHICLE FOR MY 14 YEAR OLD CHILD WHO IS A PARAPLEGIC, I HAVE TO RELY ON MY FOG LIGHTS TO GET HER TO SCHOOL AT 6:45 IN THE MORNING. I NEED THIS VEHICLE. I CAN'T JUST RUN OUT AND GET A RENTAL UNTIL THIS IS RESOLVED LIKE OTHERS CAN. THERE ARE NO HANDICAP VEHICLE RENTALS. NUMEROUS OTHER PEOPLE ARE EXPERIENCING A VARIETY OF PROBLEMS ASSOCIATED WITH THE TIPM IN THEIR VEHICLES AND I AM CONCERNED THAT MY VEHICLE WILL BEGIN TO DEVELOP SOME OF THOSE PROBLEMS AS WELL ON TOP OF MY SERIOUSLY FRUSTRATING HEADLIGHT ISSUE. IF I HAVE A NIGHTTIME EMERGENCY WITH MY CHILD I WONT BE ABLE TO USE MY VEHICLE. SCARY TO SAY THE LEAST. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, HOWEVER NO RESULTS WERE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 15 MPH ON A DIRT ROAD, THE VEHICLE DROVE OVER A BUMP AND THE ENGINE STALLED. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 10/24/14*CN THE CONSUMER STATED ONCE THE VEHICLE WAS STARTED THE IGNITION SWITCH WOULD STICK SLIGHTLY IN THE START POSITION. THE SWITCH WOULD TURN TO THE ACCESSORY POSITION CAUSING THE ENGINE TO TURN OFF. UPDATED 04/20/2015 *JS
IN TRYING TO FIND OUT WHAT WAS CAUSING MY WINDSHIELD WASHERS TO NOT WORK, AFTER FOUR VISITS TO THE DEALER, IT WAS DETERMINED THAT THE TIP MODULE WAS BAD. (PROBABLY CAUSING OTHER PROBLEMS THAT I HAD NOT CHECKED ABOUT). THE PART IS GOING TO COST 850.00 AND IS NOT AVAILABLE DUE TO THE INABILITY OF THE MANUFACTURER TO SUPPLY THE PARTS FAST ENOUGH BECAUSE OF THE HIGH DEMAND. THIS CAR ONLY HAS 13,000 MILES BUT IS FOUR YEARS OLD SO OUT OF WARRANTY. I THINK DUE TO THE LARGE INCIDENCE OF FAILURE OF THIS PART, THERE SHOULD BE SOME COMPENSATION OR RECALL INFORMATION. *TR
TL* THE CONTACT OWNS 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE MODULE KIT NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,327...UPDATED 09-24-14 *BF THE CONSUMER STATED THE RADIO AND AC STOPPED WORKING. UPDATED 10/02/14 UPDATED 10/07/14
THE CAB OF OUR VEHICLE FILLS WITH DUST MAKING IT A HAZARD FOR OUR FAMILY, WE CONTACTED THE DEALER AND THEY SAID WE NEEDED TO CHANGE THE CABIN AIR FILTER AND TO THEIR SURPRISE, THIS PARTICULAR VAN DID NOT COME WITH ONE. IT WAS STATED BY CHRYSLER THAT THERE WAS NOTHING THEY COULD DO, WE WOULD HAVE TO "LIVE WITH IT". THIS IS A MAJOR HEALTH CONCERN AND SAFETY CONCERN DUE TO VISIBILITY AND BREATHING ISSUES. THE DEALER HAS INSPECTED THE VEHICLE AND DOCUMENTED THE EXCESSIVE AMOUNT OF DUST IN THE VENTS, BUT CHRYSLER WILL DO NOTHING SAYING IT RUNS LIKE IT IS SUPPOSE TO. DUE TO THE EXCESSIVE AMOUNT OF DUST WE HAVE HAD TO COVER OUR CHILDREN FACES WITH TOWELS TO PREVENT BREATHING PROBLEMS. THIS OCCURS EVEN WHEN THE SYSTEM IS IN RECIRCULATE. *TR
WAS GOING ON A TRIP WITH MY FAMILY IN OUR 2010 CHRYSLER TOWN AND COUNTRY LX. WHILE DRIVING DOWN THE EXPESSWAY, WE HAD TO BRAKE. WELL WHEN YOU TRY TO BRAKE, THE PEDAL GOES DOWN TO THE FLOOR AND THE STEERING WHEEL SHAKES AND YOU DO NOT STOP. WHEN YOU DO STOP THE TIRES LOCK UP AND SKID. THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE. I EVEN TRIED REPLACING THE BRAKE PADS AND THAT DIDNT HELP. I HAVE BEEN READING A LOT OF INFORMATION ONLINE THAT THIS IS A HUGE PROBLEM WITH THIS YEAR, MAKE AND MODEL. I WOULD LIKE TO KNOW WHY THEY HAVENT RECALLED THIS VEHICLE YET!!! *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, A LOUD ABNORMAL CLICKING SOUND EMITTED FROM THE ENGINE. THE PROBLEM PERSISTED. THE EGR VALVE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 10/10/14*CN THE CONSUMER STATED THE VEHICLE STALLED. UPDATED 11/18/14
I PURCHASED THE CAR IN JANUARY OF 2014, ABOUT 3 MONTHS AFTER, THE VEHICLE EMERGENCY LIGHT INTERMITTENTLY FLASHED AND THE ALARM REMAINED ON, UNTIL THE BATTERY WAS DISCONNECTED. AFTER RECONNECTION, THE PROBLEM SEEM TO HAVE GONE AWAY. BUT TWO MONTHS LATER THE CAR BATTERY DIED. I REPLACED THE BATTERY WITH A NEW ONE THAT THE DEALER RECOMMENDED. TWO WEEKS LATER, THE BATTERY WAS DEAD AGAIN AND THE DEALER RECOMMENDED WE CHANGE THE ALTERNATOR. THE OLD ALTERNATOR WAS REMOVED AND REPLACED WITH A NEW ONE. A WEEK LATER, THE BATTERY DEAD AGAIN AND THE BATTERY WAS REPLACES AGAIN. A WEEK LATER THE BATTERY WAS DEAD. AND THE DEALER DECIDED TO DO A COMPLETE DIAGNOSE OF ALL ELECTRICAL COMPONENT. THE DEALER CLAIMED THE DASH CLUSTER HAVE TO BE REPLACE. I DON'T TRUTH THE REPLACEMENT OF THE INSTRUMENT CLUSTER WILL SOLVE THE PROBLEM, I DON'T TRUTH THE CAR AND I AM FRUSTRATED. CHRYSLER GROUP LLC HAS BEEN CONTACTED BUT THEY HAVE NOT RETURN ANY CALL BACK. *TR
PAVEMENT WAS WET AND WENT TO STOP QUICKLY. ABS WAS ENABLED FOR A FEW SECONDS THEN THE SYSTEM SHORTED, LEAVING ONLY STANDARD BRAKES. THE ABS LIGHT, TRACTION CONTROL AND ENGINE LIGHTS CAME ONE. THE ABS SYSTEM WOULD NO LONGER FUNCTION. TRACTION CONTROL WOULD NOT FUNCTION. THIS WAS VERY EVIDENT ON ICE. SPEEDOMETER WOULD NOT READ OUT. THE SPEEDOMETER WOULD BE AT ZERO THEN WHEN DRIVEN THE VEHICLE WOULD DING ABOUT EVERY 5 MINUTES AND SPEEDOMETER WOULD GO UP AND DOWN TO ZERO AGAIN. THE ENGINE AND TRANSMISSION WOULD NOT SHIFT CORRECTLY. IT WOULD ALWAYS SEEM TO DRIVE IN A HIGHER GEAR. THE ODOMETER WOULD NO LONGER FUNCTION. THE ELECTRIC VAN DOORS WOULD NOT WORK WHEN THE VEHICLE WAS RUNNING. THEY WOULD WORK WHEN VEHICLE WAS OFF. TOOK VAN TO DEALER FOR REPAIR. THE ABS CONTROL MODULE WAS FAULTY AND HAD CORROSION ON THE CONNECTIONS WHICH NEEDED TO BE REPLACED. THE VAN WAS ABSOLUTELY WORTHLESS UNTIL THIS WAS REPLACED WHICH COST $850. *TR
WHEN THIS VEHICLE IS STOPPED AND PLACED INTO PARK THE IGNITION SWITCH WILL SOMETIMES GO TO THE OFF POSITION AND THE KEY FOB CAN BE REMOVED FROM THE SWITCH. OTHER TIMES THE IGNITION SWITCH WILL ONLY GO TO THE ACCESSORY POSITION. THIS WILL SHUT OFF THE ENGINE BUT WILL LEAVE THE REST OF THE ELECTRICAL SYSTEMS IN THE ON POSITION. AT THIS POINT YOU CANNOT REMOVE THE KEY FOB. THIS IS AN INTERMITTENT PROBLEM, BUT IT HAPPENS TO OFTEN. MY FEELING IS THAT IF I AM IN AN ACCIDENT AND THERE IS A GASOLINE SPILL OF ANY KIND THERE IS NO WAY TO SHUT OFF THE ELECTRICAL SYSTEM WHICH COULD START A FIRE. THANK YOU *TR
I AM THE ORIGINAL OWNER WITH ABOUT 17000 MILES ON THE CAR FRONT AND REAR BRAKES OVER HEATING CAUSING WARPAGE IN ROTORS. THEY WERE REPLACED BY CHRYSLER BUT HAVE GONE BAD AGAIN, WHEN APPLYING THE BRAKES YOU FELL THE WHEEL SHIMMY AND THE STOPPING DISTANCE IS GREATLY REDUCED. *TR
WARPED FRONT BRAKE ROTORS. STEERING WHEEL PULSATION WHEN BRAKING. *TR
ALL GAUGES AND ACCESSORIES SHUT OFF WHILE DRIVING, INTERMITTENTLY. HAS HAPPENED 6 OR 8 TIMES. VEHICLE DOES RECOVER, OR CAN FIX BY WIGGLING KEYFOB. HAVE DUPLICATED IN DRIVEWAY. *TR
AMENDING PREVIOUS REPORT. MOTHER, PRIMARY DRIVER SAYS VEHICLE CUTS OFF. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →