Page 24 of 32 · complaints 1,151–1,200 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Feb 3, 201532,000 milesMA

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE FAILURE OCCURRED INTERMITTENTLY. ON ANOTHER OCCASION WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Steering
Filed Feb 3, 201545,000 milesMN

STEERING THE VAN WAS HARD BECAUSE BOTH STEERING HOSES HAD LEAKAGE. I WAS LUCKY THAT THE FLUID LEAKAGE DIDN'T CAUSE A FIRE AND THAT I WAS DRIVING VERY FAST AT THE TIME OF THE INCIDENT. *TR

Electrical System
Filed Feb 2, 201558,000 milesIL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO AN UNKNOWN RECALL FOR THE IGNITION. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNABLE TO PROVIDE THE DETAILS OF THE REPAIR. THE FAILURE RECURRED MULTIPLE TIMES AND THE MANUFACTURER WAS NOTIFIED. BASED ON ADVISEMENT FROM THE MANUFACTURER, THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Air Bags
Filed Jan 29, 2015105,000 milesFL

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 10-15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jan 27, 201537,000 milesOH

THE ENGINE JUST SHUTS OFF WITHOUT WARNING. SOMETIMES IT WILL RESTART IMMEDIATELY, SOMETIMES IT JUST CRANKS FOR A MIN, THEN KICKS OVER AND RUNS ROUGH EVENTUALLY SMOOTHING OUT. WE HAVE NOTICED THE KEY IS ROTATING OUT OF THE ON POSITION, SOMETIMES FULLY INTO ACC, SOMETIMES JUST A LITTLE OUT OF ON. 2 DEALERS HAVE LOOKED AT IT, BUT THE COMPUTER DOESN'T LOG ANY CODES AND THEY CANT REPLICATE THE ISSUE, SO THE MECHANICS CAN'T FIX ANYTHING. THIS FALLS INLINE WITH THE L25 RECALL ISSUES. THIS VAN WAS BUILT 2 WEEKS AFTER THE L25 RECALL STOPS. I HAVE FOUND THE PARTS ONLINE FOR UNDER $20 BUT CANNOT REPLACE THEM AS THE COMPUTER NEEDS PROGRAMMED. THIS VEHICLE IS DANGEROUS TO US AND EVERYONE ELSE ON THE ROAD AROUND US AS WE HAVE NO POWER STEERING OR POWER BRAKES. *TR

Engine
Filed Jan 22, 201558,300 milesKY

THIS INCIDENT HAS HAPPENED SEVERAL TIMES. CAR STALLS WHILE DRIVING AT ANY SPEED. IT WILL THEN RESTART IMMEDIATELY. THIS IS A DANGEROUS SITUATION AND ALMOST CAUSED A COUPLE OF WRECKS. CHRYSLER SAYS THERE ARE NO RECALLS ON THIS VEHICLE AND HARD TO DIAGNOSE. YET ON OTHER 2010S 4.0 VEHICLES THERE ARE RECALLS FOR THE EXACT SAME PROBLEM. *TR

Electrical System
Filed Jan 22, 201578,000 milesMO

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Electrical SystemFire
Filed Jan 21, 201556,261 milesMA

TL* THE CONTACT OWNED A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, SMOKE APPEARED FROM THE FRONT DRIVER SIDE DOOR AND IT CAUGHT FIRE. THE CONTACT DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) UNTIL NOVEMBER 12, 2014. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY THE KELLY BLUE BOOK VALUE FOR THE VEHICLE. THE FAILURE MILEAGE WAS 56,261.

Engine
Filed Jan 21, 2015142,000 milesTX

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

Electrical System
Filed Jan 20, 2015NJ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 19, 201580,000 milesMI

HEADLIGHTS RANDOMLY TURN OFF. AT FIRST YOU COULD MESS WITH THE HEADLIGHT SWITCH AND THEY WOULD COME BACK ON NOW THEY WILL NOT. THEY FLASH ABOUT 5 TIMES AND NEITHER THE HEADLIGHTS OR THE BRIGHTS WILL WORK. I WAS DRIVING ON THE EXPRESSWAY AND THEY SHUT OFF THIS IS VERY SCARY AND DANGEROUS AS I COULD NOT SEE A THING. THE ONLY LIGHTS THAT WILL WORK IS THE FOG LIGHTS. I HAVE GOOGLED THIS AND IT LOOKS LIKE THERE ARE NUMEROUS COMPLAINTS. WE HAVE TRIED TO REPLACE THE HEADLIGHT SWITCH WITH NO LUCK THE DEALERSHIP DOES NOT KNOW WHAT COULD BE WRONG WITH IT. THIS IS VERY FRUSTRATING AND THERE NEEDS TO BE A RECALL FOR THESE VANS THIS IS OUTRAGEOUS!!! WE HAVE 3 SOON TO BE 4 SMALL CHILDREN AND THIS IS JUST NOT SAFE, WE CAN NOT EVEN DRIVE OUR VAN AT NIGHT TIME DUE TO THE FEAR THE HEADLIGHTS WILL NOT WORK. THEY WILL WORK FOR A DAY MAYBE 2 AND THEN GO BACK TO NOT WORKING. PLEASE HELP!!! *TR

Exterior Lighting
Filed Jan 18, 201556,502 milesIN

FIRST INCIDENT WAS IN MAY 2014 -- WHEN WE TURNED ON THE HEADLIGHTS, THEY WOULD ALMOST IMMEDIATELY GO OFF. SINCE WE OBVIOUSLY COULDN'T DRIVE WITHOUT WORKING HEADLIGHTS, WE TOOK THE CAR TO A DEALERSHIP. AFTER CHECKING ALL OF THE WIRING RELATING TO THE HEADLIGHTS, AND THE WIRING TO /FROM THE TIPM, THE " PROBABLE" CAUSE WAS A FAULTY TIPM. WHILE DISCUSSING THIS WITH THE SERVICE MANAGER, A MECHANIC KEPT FIDDLING WITH THE LIGHT SWITCH AND APPARENTLY THE SYSTEM SOMEHOW RESET. SINCE THERE WAS NO WAY TO KNOW IF THIS WAS A ONE-TIME INCIDENT OR THE START OF MORE PROBLEMS, EVEN THE DEALERSHIP WAS RELUCTANT TO ADVISE SPENDING $1200 OR MORE TO REPLACE THE TIPM, ESPECIALLY SINCE THEY COULD OFFER NO GUARANTEE THAT A NEW MODULE WOULD WORK BETTER. IN SEPTEMBER, WE AGAIN EXPERIENCED THE SAME PROBLEM WITH THE HEADLIGHTS, AND ONCE AGAIN THE SYSTEM SEEMED TO RE-SET. IN NOVEMBER, WE USED THE KEY FOB TO UNLOCK THE DOORS -- AND BOTH FRONT WINDOWS ROLLED DOWN (OBVIOUSLY, THERE IS NO WINDOW CONTROL ON THE KEY FOB). THE VEHICLE SEEMS TO HAVE A MIND OF IT'S OWN, AND LEARNING OF THE OTHER PROBLEMS THAT COULD OCCUR, WE NO LONGER FEEL SAFE DRIVING THIS MINIVAN, ESPECIALLY WITH OUR GRANDCHILDREN. SINCE MAY 2014, WE'VE ONLY DRIVEN THIS MINIVAN 1200 MILES, AND EVEN THEN HAVE BEEN VERY CAUTIOUS -- ONLY DURING THE DAYTIME AND NEVER ON THE INTERSTATE. *TR

Electrical System
Filed Jan 13, 2015TN

RECEIVED RECALL NOTICE AND TOOK VEHICLE TO LOCAL DEALER FOR REPLACEMENT OF SWITCH. THEY ADVISED THAT SWITCH WAS NOT AVAILABLE. THEY UNHOOKED THE SWITCH. WE STILL HAVE NOT BEEN NOTIFIED OF ANY REPLACEMENT PARTS. ARE THE PARTS STILL UNAVAILABLE OR ARE WE INSIGNIFICANT? *TR

Electrical System
Filed Jan 12, 2015MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 12, 2015NE

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Jan 12, 201598,300 milesNC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME STIFF. THE CONTACT DEPRESSED THE BRAKE PEDAL REPEATEDLY, BUT IT WAS UNRESPONSIVE. THE CONTACT SHIFTED INTO THE PARK POSITION AND RESTARTED THE VEHICLE, WHICH RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,300.

Electrical System
Filed Jan 12, 2015MN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Jan 12, 201556,200 milesNH

BURNING OIL AT THE RATE OF 1 QUART PER 750 TO 1000 MILES. NO LEAKS ANYWHERE. *TR

Electrical System
Filed Jan 9, 201560,000 milesMO

I HAVE BEEN SENT TWO RECALL NOTICES ON MY MINIVAN...EACH TIME I HAVE CALLED THE CHRYSLER DEALERSHIP...TOLD DO NOT HAVE THE PART..WILL NOTIFY WHEN IT GETS IN.....SINCE JUNE OF LAST YEAR UNTIL NOW..THEY HAVE NOT BEEN ABLE TO GET A SWITCH SO THAT MY MINIVAN WILL NOT BURST INTO FLAMES????? SO MY QUESTION IS, WHO DO I CALL IF OR WHEN THE FIRE STARTS? YOU OR CHRYSLER... MAYBE ITS NOT A BIG DEAL, BUT WHEN THE NOTICE SAYS...MAY CAUSE FIRE WITHOUT WARNING..DO I THEN, PARK MY MINIVAN OUTSIDE AND NOT IN THE GARAGE....DON'T WANT TO BURN DOWN THE HOUSE..I'M SORRY, BUT ITS VERY COLD IN JANUARY IN MISSOURI AND THAT'S THE PURPOSE OF KEEPING IT INSIDE. WHAT IS THE HOLD UP?? FIAT CAN'T PART WITH SOME MONEY TO FIX THIS....OR YOU GUYS HAVEN'T PUT ANY PRESSURE ON THEM TO PROTECT THE CONSUMER? *TR

Electrical System
Filed Jan 9, 2015KY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRIC SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Visibility › Power Window Devices and Controls
Filed Jan 8, 201530,000 milesNC

2ND NOTICE ABOUT THE "REAR QUARTER VENT WINDOW SWITCH". NEUWIRTH CHRYSLER DEALERSHIP HERE IN WILMINGTON SAID THAT THEY WOULD ORDER THE REPLACEMENTS 6-8 MONTHS AGO. NEVER HEARD FROM THEM. CALLED NEUWIRTH TODAY WHEN WE RECEIVED THIS SECOND NOTICE ( 01/08/15 ), AND WAS TOLD BY "[XXX]" THAT THE "PARTS ARE NOT AVAILABLE." SHE SAID, "I'LL PUT YOU ON OUR LIST AND CALL WHEN WE CAN GET YOU IN." ...DRIVER DOOR FIRE WITHOUT WARNING... SOUNDS SERIOUS TO ME. HOW ABOUT SOME HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jan 8, 2015AR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 7, 2015PA

TL-THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

Electrical System
Filed Jan 6, 2015NY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 6, 201550,000 milesMO

WILL BE DRIVING AND THE RADIO, BLINKERS, HEAT/AIR, AND WIPERS ALL ARE DEAD THEN AT SPORADIC TIMES COME BACK ON AND GO BACK OFF. NO CONSISTENCY IN HOW OFTEN IT HAPPENS OR HOW LONG IT LASTS BUT DIDN'T DO IT FOR A WHILE THEN IN RAIN LOSING WIPERS WAS VERY DANGEROUS.

Electrical System
Filed Jan 5, 2015NY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/3/15*CN THE CONSUMER STATED THE PART WAS NOT AVAILABLE/ 03/26/15*JB

Electrical System
Filed Jan 5, 2015NJ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 5, 201559,395 milesPA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,395.

Electrical System
Filed Jan 2, 2015MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 2, 2015MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Dec 31, 2014127,000 milesND

VEHICLE JUST STALLS AND DEALERSHIP CANNOT FIND THE PROBLEM. *JS

Traction Control System
Filed Dec 31, 201460,000 milesSC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER, WHO WERE UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 3/13/15*CN

Electrical System
Filed Dec 31, 201485,000 milesPA

ON MULTIPLE OCCASIONS VEHICLE SHUTS OFF RESULTING IN-COMPLETE POWER FAILURE. POWER STEERING AND BRAKES ARE GONE TO MANUAL MAKING IT DIFFICULT TO GET OFF THE ROAD OR STOP. VEHICLE WAS TAKEN TO DEALERSHIP FOR INGITION SWITCH RECALL AND A NEW ONE INSTALLED. A FEW MONTHS LATER SAME PROBLEM OCCURED AGAIN SEVERAL TIMES. THE ONLY INDICATER LIGHT COMING ON IS ELECTRONIC STABILITY LIGHT . VAN RESTARTS PROMPTLY WHEN PUT IN NEUTRAL. NO OTHER ISSUES COULD BE FOUND, DEALER WAS UNABLE TO DUPLICATE SHUT OFF. THIS HAPPEND 4 TIMES IN 12 MILES ONE NIGHT. THIS HAS ALWAYS HAPPENED AT LOWER SPEEDS BELOW 45 AND AT RANDOM TIMES WITH NO PREDICTABILITY. WE REALLY LIKE THE CAR ESPECIALLY THE STOW N GO FEATURE BUT THIS ENGINE SHUTING OFF MAKES IT UNSAFE TO DRIVE. *JS

Electrical System
Filed Dec 29, 201461,140 milesMI

THROUGHOUT 2014, MULTIPLE (10 TIMES) INCIDENTS OF VEHICLE LOSING ALL POWER. PREVIOUSLY FILED A CLAIM WITH NHTSA. VEHICLE HAS BEEN IN CHRYSLER DEALERSHIP MULTIPLE TIMES. UNABLE TO DUPLICATE PROBLEM. SEVERAL CALLS TO CHRYSLER CUSTOMER SERVICE. NO RESOLUTION. CURRENTLY WAITING FOR CASE MANAGEMENT ASSIGNMENT AS OUR PREVIOUS CASE MANAGER IS NO LONGER AT THAT JOB. L25 RECALL WAS PERFORMED AUG 2011. WE DID NOT ENCOUNTER THIS PROBLEM UNTIL AFTER THE L25 RECALL WAS PERFORMED. LAST TIME DEALERSHIP HAD VEHICLE WAS NOV 5, 2014. MECHANIC DROVE VEHICLE OVER 100 MILES AND COULD NOT DUPLICATE THE PROBLEM. CUSTOMER SERVICE REP SUGGESTED THEY MAY DECIDE TO PERFORM THE RECALL AGAIN, BUT THEY DO NOT CURRENTLY HAVE PARTS. *TR

Electrical System
Filed Dec 26, 201460,000 milesVA

ON SEVERAL OCCASIONS OUR CHRYSLER TOWN & COUNTRY 2010 HAS HAD POWER FAILURE. A STABILITY CONTROL LIGHT COMES ON, AND THEN THE POWER STEERING FAILS. IT BECOMES DIFFICULT TO STEER THE VAN, THE SPEED OF THE CAR RAPIDLY DECLINES, AND IF I PUSH ON THE GAS PEDAL THERE IS NO CHANGE IN SPEED, I HAVE TO PRESS VERY HARD ON THE BRAKE, AND THERE IS RESISTANCE, TO BRING THE VAN TO A COMPLETE STOP. AFTER THE VAN COMES TO A COMPLETE STOP, WE CAN RESTART THE VAN BY PLACING IT IN PARK, AND RESTARTING THE IGNITION. THIS POWER FAILURE HAPPENS AT RANDOM TIMES, AND WE ARE UNABLE TO PREDICT WHEN IT WILL OCCUR OR WHERE IT WILL OCCUR. *TR

Service Brakes
Filed Dec 23, 201425,359 milesIL

VEHICLE WAS BROUGHT IT TO ORIGINAL DEALERSHIP FOR A "WINTER MAINTENANCE" SPECIAL. DEALERSHIP CALLED CLAIMING THAT BOTH REAR BRAKES AND ROTORS NEEDED TO BE REPLACED DUE TO EXCESSIVE WEAR YET THE VEHICLE ONLY HAS 25K MILES ON IT. THIS IS EXTREMELY PREMATURE WEAR FOR A VEHICLE IN MY OPINION. I DO NOT UNDERSTAND HOW A VEHICLE CAN DESTROY BOTH ITS BRAKE PAD AND ROTOR UNLESS THERE IS A DESIGN DEFECT OR KNOWN SUB-PAR PARTS. *TR

Electrical System
Filed Dec 22, 2014MN

LETTER FROM SENATOR KLOBUCHAR ON BEHALF OF CONSTITUENT RE 2010 CHRYSLER TOWN AND COUNTRY SAFETY RECALL *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB

Engine
Filed Dec 22, 201474,000 milesMI

VEHICLE IGNITION TURNS OFF WHILE SLOWING DOWN (I.E. 15-30 MPH). POWER STEERING AND POWER BRAKES BECOME INOPERABLE ALMOST CAUSING MULTIPLE REAR END COLLISIONS. CAR MUST COME TO A STOP - BE PUT IN PARK - AND RESTARTED. THIS HAS HAPPENED 9 TIMES IN THE LAST TWO MONTHS - TWICE IN THE LAST TWO DAYS. CHRYSLER DEALER COULD NOT FIND ANY ISSUES AND DID ROUTINE TRANSMISSION AND FUEL INJECTION MAINTENANCE JUST OVER A WEEK AGO. PROBLEM HAS ONLY GOTTEN WORSE. *TR

Engine and Engine Cooling
Filed Dec 22, 201477,850 milesKS

OUR 2010 CHRYSLER TOWN AND COUNTRY STALLS (TURNS OFF) UNEXPECTEDLY. THIS HAS HAPPENED MULTIPLE TIMES, AND DOES NOT PRODUCE ANY ERROR CODES IN THE COMPUTER. NORMALLY THIS HAS HAPPENED AT SPEEDS LESS THAN 35 MPH AND EARLY IN OUR JOURNEYS. *TR

Vehicle Speed ControlCrash
Filed Dec 18, 2014NY

2010 CHRYSLER TOWN AND COUNTRY. CHRYSLER SUDDEN ACCELERATION *CN THE CONSUMER STATED AS SHE WAS MAKING A TURN, THE VEHICLE SUDDENLY ACCELERATED. BRAKING HAD NO AFFECT ON THE VEHICLE. SHE FELL OFF THE SEAT AND THE VEHICLE WENT OVER A CURB. IT CONTINUED TO GO DOWN A HILL AND CRASHED INTO A FENCE, THEN HIT SOME TREES, THE VEHICLE CONTINUED IN SPEED, WENT DOWN A CURB, CROSSED THE STREET, WENT OVER ANOTHER CURB AND OVER A PRIVATE PROPERTY AND THEN HIT ANOTHER FENCE. THE VEHICLE FINALLY CAME TO REST. *JB

Electrical System
Filed Dec 18, 2014IA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Engine
Filed Dec 15, 2014VA

VEHICLE SHUTS OFF WITHOUT WARNING DURING OPERATION. AFTER DRIVING FOR ABOUT 3.5 MILES VEHICLE SHUT OFF IN THE MIDDLE OF A LEFT HAND TURN THROUGH AN INTERSECTION. RADIO REMAINS ON, BUT ENGINE, POWER STEERING, POWER BRAKES STOP WORKING, TRACTION CONTROL DASH LIGHT ILLUMINATES. ELECTRONIC KEY APPEARS TO STILL BE IN THE RUN POSITION, AND THE VEHICLE CAN BE RESTARTED BY SHIFTING TO NEUTRAL AND TURNING KEY TO OFF POSITION AND BACK TO START. HAS HAPPEN MULTIPLE TIMES, TAKEN TO DEALERSHIP AND THEY WERE UNABLE TO IDENTIFY A PROBLEM. CHRYSLER ALSO REFUSED TO MENTION OR ACKNOWLEDGE EXISTING RECALL FOR WHAT APPEARS TO BE THIS EXACT PROBLEM BECAUSE THIS VEHICLE WAS MANUFACTURED A FEW DAYS OUTSIDE THE EFFECTIVE DATES OF THE RECALL. *TR

Fuel/Propulsion System
Filed Dec 7, 201479,840 milesMI

APPEARS RELATED TO NHTSA ACTION NUMBER: DP14004 PROBLEM: SUDDEN UNINTENDED AND UNCONTROLLABLE ACCELERATION SUDDEN UNINTENDED ACCELERATION OF OUR 2010 CHRYSLER TOWN AND COUNTRY TOURING WAS EXPERIENCED ON 2 OCCASIONS (8/2/14 AND 12/5/14) NEARLY RESULTING IN A SERIOUS ACCIDENT ON EACH OCCURRENCE. BOTH INCIDENTS OCCURRED UNDER SIMILAR CIRCUMSTANCES. WHILE TRAVELING ON A FREEWAY @ APPROXIMATELY 65 MPH BEARING LEFT (EITHER TO CHANGE LANES OR ON A CURVE ) AND ACCELERATING, THE ACCELERATOR PEDAL DROPS TO THE FLOOR WITH UNCONTROLLED FULL THROTTLE ACCELERATION. BRAKING DID NOT STOP THE ACCELERATION AND EMERGENCY EVASIVE MANEUVERS WERE REQUIRED TO AVOID SERIOUS ACCIDENTS ON BOTH OCCASIONS. SHIFTING IN AND OUT OF NEUTRAL SEVERAL TIMES WAS PERFORMED AND EVENTUALLY THE ACCELERATOR RETURNED TO NORMAL OPERATION. I AM UNSURE WHAT CAUSED THE UNINTENDED ACCELERATION TO STOP. KEY INFORMATION IDENTICAL DURING BOTH INCIDENTS: 1. ENGINE OIL WAS CHANGED WITHIN DAYS OF EACH INCIDENT. OIL CHANGE REMINDER COUNTER WAS RESET USING MANUFACTURER RESET PROCEDURE. 2. LEFT TURN SIGNAL WAS ENGAGED. 3. TRAVELING AT APPROXIMATELY 65 MPH WHEN BEGINNING ACCELERATION (TRANSMISSION DOWNSHIFTED). 4. THROTTLE POSITION WAS APPROXIMATELY 30-40% THROTTLE TO ACCELERATE TO PASS OR GET UP TO SPEED AFTER A CURVED FREEWAY ENTRANCE RAMP. 5. VEHICLE HAD BEEN DRIVEN FOR APPROXIMATELY 25 MINUTES PRIOR TO SUDDEN ACCELERATION ON EACH OCCURRENCE (HOWEVER IN TWO COMPLETELY SEPARATE LOCATIONS). 6. THIS OCCURRED ON 2 OCCASIONS WITH 2 D

Structure › Body › Door
Filed Dec 2, 2014113,000 milesAR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING SIDE DOOR OPENED INDEPENDENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.

Service BrakesFire
Filed Dec 2, 201488,000 milesOH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, IT TRAVELED ABNORMALLY TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE BRAKES REQUIRED REPLACEMENT EVERY THREE MONTHS. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THERE WAS SMOKE COMING FROM UNDERNEATH THE FRONT OF THE HOOD AND DISCOVERED THERE WAS ANTIFREEZE LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Electrical System
Filed Nov 24, 2014WI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Wheels
Filed Nov 20, 201460 milesMI

I HAVE A 2010 CHRYSLER TOWN & COUNTRY WHICH IS IN THE SERVICE DEPARTMENT AT TAYLOR CHRYSLER DEALER. MY VAN WAS MAKING A VERY LOUD ROARING NOISE. I WAS TOLD TO BRING THE VAN TO THE DEALER BECAUSE THE WHEEL BEARINGS ARE UNDER EXTENDED WARRANTY DUE TO A DEFECT. WHEN THE MECHANIC CALLED HE PROCEEDED TO TELL ME T THAT THE FRONT BEARINGS ARE BAD WHICH WOULD BE COVERED. HE ALSO STATED THAT THE RIGHT REAR BEARING WAS BAD AS WELL BUT WOULD NOT BE COVERED. HE ALSO STATED THAT THERE IS NO WAY THAT WHEEL BEARINGS AT THIS MILEAGE SHOULD GO BAD THIS IS NOT A NORMAL WEAR AND TEAR PART OF A VEHICLE. I WOULD HOPE THAT YOU CAN DO AN INVESTIGATION TO SHOW HOW BAD THE REAR BEARING ARE AS WELL. THIS IS OBVIOUSLY A DEFECT AS WELL BUT, I AM GOING TO BE OUT $500.00 TO MAKE THE REPAIR. I HAVE DONE SOME RESEARCH AND I AM NOT THE ONLY ONE THAT IS/HAS DEALT WITH THIS PROBLEM. *TR

Engine
Filed Nov 19, 201455,000 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH PRODUCED UNKNOWN FAILURE CODES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Nov 17, 201448,000 milesMN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FOB FAILED TO START THE VEHICLE. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SEIZED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN DID NOT PROPERLY DIAGNOSE THE FAILURE. THE ECU AND WIRE IGNITION MODULE WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 14, 2014OH

2010 CHRYSLER TOWN AND COUNTRY. AT 75,000 MILES RIGHT REAR TIRE MONITOR ALARMED AND WITHIN 5 MINUTES ALL AIR HAD LEAKED OUT. ACCIDENT ALMOST OCCURRED BUT WAS ABLE TO PULL OFF ROAD. REMOVED TIRE AND TOOK TO REPAIR SHOP. THEY SHOWED ME THE FAULT WAS A CORRODED TPMS DEVICE. THEY REMOVED AND REPLACED WITH NON TPMS STEM. VERY CONCERNED THE OTHER 3 WILL LET GO IN SIMILAR FASHION. WAY TOO MANY PROBLEMS WITH THIS NOTED ON VARIOUS INTERNET SITES. REPLACEMENT COST IS ALSO VERY HIGH BUT IS FORCED ON PEOPLE IF THEY WANT TO BE SAFE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →