Page 23 of 32 · complaints 1,101–1,150 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Fuel/Propulsion System
Filed Mar 13, 201572,000 milesMN

OUT OF NOWHERE VEHICLE STOPS RUNNING, NO CHECK ENGINE LIGHTS, BUT VAN SHUTS OFF. THIS HAS HAPPENED A DOZEN OR SO TIMES IN THE LAST FEW WEEKS. TOOK THE VAN TO LOCAL SHOP FOR DIAGNOSTIC TEST. NO CODES APPEARED, TESTED FUEL PUMP AND EGR VALUE, NOT PROBLEMS THERE. MECHANIC UNABLE TO DETECT ISSUE. I'VE NOTICED OTHER COMPLAINTS ONLINE AND A RECALL FOR 2010 CHRYSLER T&C VANS, BUT NOT MY VEHICLE (BUILT ON 9/26/2012). *TR

Vehicle Speed Control
Filed Mar 12, 201560,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Engine and Engine Cooling
Filed Mar 12, 201564,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN ON A BUSY ROAD THE ENGINE SHUTOFF. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NO LONGER DRIVE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Vehicle Speed Control
Filed Mar 12, 201565,000 milesIL

DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A CHICAGO INTERSTATE. I ALMOST GOT HIT BY MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEROUSLY INJURED IF THE CASE BEHIND ME HAD HIT ME. *TR

Electronic Stability Control (esc)
Filed Mar 12, 201568,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE JUST SHUTOFF WITHOUT ANY WARNING ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electronic Stability Control (esc)
Filed Mar 12, 201567,000 milesIL

AS I WAS DRIVING TO WORK MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE COMPLETELY SHUTOFF ON A MAIN STREET! I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. I COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. **THIS IS A HUGE SAFETY ISSUE** *TR

Electrical System
Filed Mar 12, 201568,000 milesIL

I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN ON THE WAY DOWN TO ORLANDO, FLORIDA AND THE ENGINE COMPLETELY SHUTOFF WITHOUT ANY WARNING. I ALMOST GOT HIT BY MULTIPLE CARS ON THE INTERSTATE AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY WHOLE FAMILY WAS WITH ME. WE COULD ALL HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME.**THIS IS RIDICULOUS! A SERIOUS SAFETY ISSUE!** *TR

Vehicle Speed Control
Filed Mar 12, 201563,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON THE INTERSTATE. I ALMOST GOT HIT BY THE MULTIPLE CARS BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY WHOLE FAMILY WAS WITH ME. WE COULD HAVE BEEN SEVERELY INJURED! *TR

Vehicle Speed Control
Filed Mar 12, 201570,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Vehicle Speed Control
Filed Mar 12, 201571,000 milesIL

DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN AND THE ENGINE SHUTOFF WITHOUT ANY WARNING! I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electrical System
Filed Mar 12, 201571,500 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electronic Stability Control (esc)
Filed Mar 12, 201572,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF WITH NO WARNING. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CARS BEHIND ME HAD HIT ME. *TR

Electronic Stability Control (esc)
Filed Mar 12, 201572,500 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT DRIVE AS THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND GLIDED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electronic Stability Control (esc)
Filed Mar 12, 201574,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND I GLIDED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electrical System
Filed Mar 12, 201575,000 milesIL

DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF WITHOUT ANY WARNING! I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY WHOLE FAMILY WAS WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electrical System
Filed Mar 12, 201585,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electrical System
Filed Mar 12, 201586,000 milesIL

DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN TO WORK AND THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. I COULD HAVE BEEN SEVERELY BEEN INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electronic Stability Control (esc)
Filed Mar 12, 201587,000 milesIL

AS I WAS DRIVING MY KIDS TO SCHOOL IN MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND GLIDED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electronic Stability Control (esc)
Filed Mar 12, 201589,000 milesIL

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT ME. *TR

Electronic Stability Control (esc)
Filed Mar 12, 201590,000 milesIL

DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN FULL OF GIRL SCOUTS AND THE ENGINE SHUTOFF WITHOUT WARNING. A CAR CAME VERY CLOSE TO HITTING US. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT US. *TR

Electrical System
Filed Mar 11, 201560,000 milesFL

THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED LAST SUMMER DUE TO THE RECALL. CHRYSLER HAS BEEN UNABLE TO PROVIDE THE REPLACEMENT OR AN ETA ON THE FIX. BOTH BACK WINDOWS CAN NO LONGER BE OPENED. THIS IS A CONCERN IN THE EXTRA FLORIDA HEAT. IT IS UNACCEPTABLE THAT AS OF MARCH 2015 A REPLACEMENT PART CAN STILL NOT BE PROVIDED AND THE LOCAL DEALER HAS NO IDEA WHEN IT WILL BE FIXED. *TR

EngineFire1 injured
Filed Mar 10, 201529,000 milesNY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A TRAFFIC STOP, THE VEHICLE DECELERATED AND SMOKE STARTED TO EMIT FROM UNDER THE HOOD. AFTER INSPECTING THE VEHICLE, THE CONTACT FOUND THAT THE COOLANT HOLDER AND THE HEATER HOSE FITTING FRACTURED CAUSING THE COOLANT TO SPILL. THE CONTACT SUFFERED MINOR BURNS TO THE HANDS AND FACE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 5/4/15*CN UPDATED 9/27/2017*CN

Engine
Filed Mar 10, 201585,000 milesAL

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTIONED AS NORMAL. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Exterior Lighting
Filed Mar 9, 201574,000 milesPA

I HAVE A 2010 CHRYSLER TOWN AND COUNTRY MINIVAN. I HAVE NO HEADLIGHTS IN VEHICLE. WHEN I DRIVE AT NIGHT I HAVE TO USE MY HAZARDS FOR OTHER VEHICLES TO SEE ME. I TOOK IT TO MY LOCAL MECHANIC AND IT WAS DIAGNOSED AS A BAD FUSE BOX OR MODULE AS THEY CALL IT (MECHANIC GOOGLED THE PROBLEM FOR 2010 CHRYSLER TOWN AND COUNTRY NO HEADLIGHTS - READ THE RESPONSES!!). THE PART TO FIX MY VEHICLE LISTS FROM CHRYSLER FOR $819.05 BUT IT IS NOT AVAILABLE BECAUSE IT IS BACKORDERED ON THE CHRYSLER PARTS SYSTEM, IT LOOKS LIKE OTHER PEOPLE ARE HAVING THIS SAME PROBLEM. SO NOW I HAVE TO DRIVE MY WIFE AND 3 KIDS IN A VEHICLE WITH NO HEADLIGHTS BECAUSE THE VEHICLE I DRIVE IS A FORD E-250 CARGO VAN WITH ONLY 2 SEATS. WHAT AM I SUPPOSED TO DO?? I SPENT $40,000+ ON A VEHICLE AND THIS IS ANOTHER PROBLEM I HAVE HAD WITH VEHICLE (RADIO, WARPED DISC ON BRAKES AND OF COURSE THE KEY ISSUES EVERYONE TALKS ABOUT). I TALKED TO CHRYSLER AND THEY SAID MAYBE THEY COULD EXPEDITE THE PART BUT I SAID WHY DO I HAVE TO PAY TO FIX THEIR PROBLEMS. CUSTOMER REP "WAS SORRY I FELT THIS WAY" AND THAT THERE HAS BEEN NO REPORTED ISSUES REGARDING THIS (I FIND THIS HARD TO BELIEVE WITH BACKLOG OF PARTS). WHAT SHOULD I DO? NOT DRIVE MY VEHICLE AT NIGHT ANYMORE? WHO GOING TO PAY TO FIX THIS? NO INJURY OR FATALITY YET BUT WHAT ARE MY CHANCES SINCE I HAVE TO DRIVE AT NIGHT WITH NO HEADLIGHTS AND NO WAY TO FIX THEM?? *TR

Structure › BodyCrash1 injured
Filed Mar 8, 201548,500 milesGA

A 2010 CHRYSLER TOWN AND COUNTRY MINIVAN WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 35-40 MPH. AN SUV CROSSED OVER THE CENTERLINE AND HIT THE VEHICLE IN THE DRIVERS SIDE DOOR AT 40-45 MPH. IT HAD ENOUGH FORCE TO CRUSH THE DOOR AND TEAR IT FROM THE UPPER HINGE AS WELL AS TO BEND THE AXEL AND FRAME. THE VEHICLE WAS THEN PUSHED LATERALLY INTO A DITCH. WHEN THE DRIVER CAME TO, SHE WAS TRAPPED IN THE VEHICLE, NO AIRBAGS HAD BEEN DEPLOYED AND THE VEHICLE WAS OFF. SHE HAD TO THEN PUT THE VEHICLE IN PARK TO REMOVE THE KEY AND WITH THE HELP OF POLICE SHE WAS ABLE TO CLIMB OUT OF THE TRUNK. THE VEHICLE WAS A TOTAL LOSS. *TR

Electrical System
Filed Mar 6, 2015WI

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WINDOW SWITCH RECALL NOTICE. *SMD\ THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Electrical System
Filed Mar 4, 201535,500 milesPA

CHRYSLER HAS ISSUED A RECALL FOR MANY OF THERE 2009-2011 TOWN AND COUNTRY'S. BECAUSE OF THE WIRELESS NODE BEING BAD WHICH MAKE THE KEY FLOP AROUND IN THE IGNITION. HOWEVER THERE IS ANOTHER SIDE TO THAT SAME IGNITION IT CAN ALSO LOCK IN THE ON POSITION CAUSING YOU NOT TO BE ABLE TO SHUT THE CAR OFF OR REMOVE THE KEY FROM THE IGNITION IT WILL ALSO CAUSE THE KEY END TO BREAK OFF IN THE IGNITION I HAVE READ MANY BLOGS WERE THIS IS HAPPENING TO THOUSANDS OF PEOPLE AND NOW IT HAS JUST HAPPENED TO ME. I FEEL THIS IS A MAJOR SAFETY ISSUE BECAUSE YOUR NOT ABLE TO DEENERGIZE THE POWER IN THE CAR. I HAVE AND SO HAVE THOUSAND OF OTHER PEOPLE HAVE CALLED CHRYSLER TO HAVE THIS PROBLEM RESOLVED AND GET SOME HELP WITH THE OUTRAGEOUS COST INCURRED TO REPAIR A MAJOR KNOWN ISSUE THAT CHRYSLER KNOWS ABOUT. UNFORTUNATELY WE HAVE ALL BEEN TOLD WELL ITS NOT OUR PROBLEM BY CHRYSLER. THIS IS A MAJOR PROBLEM BECAUSE IT RENDERS THE CAR TOTALLY USELESS UNDRIVABLE IF THE KEY BREAKS IN THE IGNITION. *TR

Electrical System
Filed Mar 4, 2015CA

WE RECEIVED A RECALL NOTICE FOR THE ABOVE PART/CONDITION. WE CONTACTED THE DEALER ON JANUARY 13, 2015 AND WAS TOLD THAT THE PART WOULD BE IN STOCK IN 3-4 WEEKS. WE AGAIN CALLED THE SAME DEALER ON FEBRUARY 6 AND WAS TOLD THAT THE PART WAS BEING ORDERED. SINCE WE HAD NOT HEARD FROM THE DEALER, WE CALLED AGAIN ON MARCH 3 AND WAS TOLD THAT THE PART WAS "RESTRICTED" AND THERE WAS NO WAY TO KNOW WHEN IT WOULD BE AVAILABLE. OBVIOUSLY NHTSA FEELS THAT THIS IS IMPORTANT ENOUGH TO REQUIRE A RECALL. SHOULDN'T THE AGENCY ALSO INFORM THE MANUFACTURER THAT THEIR PARTS SUPPLIER MUST PROVIDE THE REQUIRED NUMBER OF PARTS IN A RESONABLE AND SPECIFIED TIME? I DON'T BELIEVE THAT 2 MONTHS IS REASONABLE WHEN THERE IS A POSSIBILTY FOR THE PART TO OVERHEAT AND CAUSE A FIRE. *TR

Electrical System
Filed Mar 3, 2015VA

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN IN FOR SERVICE HOWEVER THE DEALER DID NOT HAVE THE CORRECT SWITCH AND HAD TO REORDER THE PART. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART AND THE REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE WAS DRIVING EXTREMELY ROUGH WHILE WAITING FOR THE PART TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Mar 3, 2015126,280 milesFL

FOR THE THIRD TIME IN THREE MONTHS, AND WHILE DRIVING, THE VEHICLE LOST ELECTRICAL SYSTEM, ENGINE POWER, POWER BRAKES AND POWER STEERING, PLUS LOSS OF ALL PANEL & ENGINE LIGHTS, AND LOSS OF RADIO. THE LATEST INCIDENT HAPPENED IN A RESIDENTIAL AREA AT 30-MPH ON 2 MARCH 2015, ODOMETER APPROX 126280. THE PREVIOUS TWO EVENTS LIKE THIS OCCURRED WHEN VEHICLE WAS ON HIGHWAY AT HIGHWAY SPEEDS AND WHILE ACCELERATING, DURING NOVEMBER 2014 AND JANUARY 2015. PLEASE NOTE THAT THE IGNITION SWITCH DURING THIS LATEST EVENT REMAINED IN THE ON POSITION. I AM NOT SURE WHETHER IN THE PREVIOUS TWO INCIDENTS WHETHER THE IGNITION SWITCH HAD (OR HAD NOT) SLIPPED OUT OF THE ON POSITION. DURING THIS LATEST EVENT ON 2 MARCH 2015, TO RESTART ENGINE WHILE STILL COASTING DOWN THE ROAD, I HAD TO CAREFULLY PUT TRANS IN NEUTRAL POSITION, THEN TURN IGNITION SWITCH TO OFF, AND THEN TURN THE IGNITION SWITCH TO START, TO RESTART ENGINE. THE ENGINE THUS RESTARTED NORMALLY IN ALL THREE OF THESE INCIDENTS. *TR

Electrical System
Filed Mar 3, 2015104,558 milesFL

BURNING OF POWER WINDOW/VENT SWITCH. DURING 2013 AND EARLY-2014 THE ELECTRICAL POWER WINDOW/VENT SWITCH, LOCATED ON THE DRIVER SIDE ARM REST, AND WHICH CONTROLLED THE DRIVER'S SIDE WINDOW, BECAME INTERMITTENT AND ERRATIC WHEN ATTEMPTING TO RAISE OR LOWER THE WINDOW. WHEN THE PROBLEM BECAME ACUTE, I REPLACED THE SWITCH ON 4/23/2014 (AT MY EXPENSE); SINCE THEN NO FURTHER PROBLEMS WERE INCURRED. THE REPLACEMENT SWITCH ASSEMBLY PURCHASED FROM THE CHRYSLER DEALERSHIP FOR THIS REPAIR WAS IDENTIFIED AS CHRYSLER PART NUMBER 4602627-AG SWITCH PO 08053002. THE OLD SWITCH ASSEMBLY WAS LATER DISASSEMBLED AND SHOWED CLEAR SIGNS OF DISCOLORED ELECTRICAL CONTACTS AND BURNING OF THE AREAS AROUND THE ELECTRICAL CONTACTS FOR BOTH THE DRIVERS SIDE, AND TO A LESSER EXTENT ON THE PASSENGER SIDE. *TR

Electrical System
Filed Mar 2, 2015103,000 milesNC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SHIFTING INTO NEUTRAL, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Electrical System
Filed Feb 26, 2015MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 23, 201561,000 milesCA

INTEGRATED POWER MODULE WENT OUT. TRAVELING ON FREEWAY WITH 2010 CHRYSLER TOWN AND COUNTRY AND CAR SUDDENLY TURNED OFF. REPAIR DEPARTMENT SAID TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED AT COST OF $900. CAR IS ONLY A FEW YEARS OLD WITH LOW MILES AND I ASKED IF THAT IS SOMETHING THAT IS RECALLED AND HE SAID NO BUT ISN'T USUAL AT THAT LOW OF MILES. EXTREMELY DANGEROUS TO HAVE A CAR SHUT OFF WITHOUT ANY WARNING AND IT SEEMS BASED ON RESEARCH THAT IT IS MORE FREQUENT AND ISN'T DISCLOSED TO OWNERS. *TR

Equipment Adaptive/Mobility
Filed Feb 20, 2015300 milesNJ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. IN ADDITION, THE CONTACT STATED THAT THE LOCKING DEVICE FAILED TO HOLD THE WHEELCHAIR IN PLACE INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND THE CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

Electrical System
Filed Feb 20, 2015NY

MY 2010 CHRYSLER TOWN AND COUNTRY WAS TAKEN INTO A CHRYSLER DEALERSHIP FOR A ROUTINE REPAIR IN 2011. DURING THAT REPAIR VISIT, THE DEALER CHECKED FOR ANY OPEN RECALLS AND PERFORMED NHTSA CAMPAIGN NUMBER: 11V139000. I NEVER HAD THE CONDITION THIS SAFETY RECALL WAS INTENDED TO REPAIR...UNTIL THEY PERFORMED THE RECALL. WHEN I WENT BACK TO COMPLAIN...I WAS TOLD THE RECALL COULD NOT BE "UN-DONE" BY LAW. OVER TIME, THIS IGNITION SWITCH BECAME EVEN WORSE, SO THAT IT BECAME EXTREMELY DIFFICULT TO TURN THE KEY (THE DESIGN OF THIS "KEY" IS ACTUALLY THE SQUARE-ISH PLASTIC TIP OF THE CHRYSLER KEY FOB RATHER THAN A TRADITIONAL KEY...THERE IS NO ACTUAL KEY IN THIS DESIGN...THE FOB ITSELF IS REQUIRED TO TURN THE IGNITION SWITCH). THIS HAS, OVER TIME, DESTROYED BOTH ORIGINAL KEYS. WHEN I RECENTLY WAS FORCED TO REPLACE (OVER $200) MY LAST FUNCTIONING KEY SO I COULD OPERATE THE VEHICLE, THE NEW KEY MADE THE TURNING OF THE SWITCH EVEN MORE DIFFICULT DUE TO A NEWER DESIGN. I CONTACTED CHRYSLER, THEY HAD THE DEALER RE-PERFORM THE "DETENT-RING" INSTALL FOR 11V139000...THIS CHANGED NOTHING. CHRYSLER THEN HAD THE DEALER ORDER A NEW "WIN MODULE" TO FIX THE ISSUE...AND OFFERED TO REIMBURSE ME FOR MY ONE KEY I HAD PAID FOR. WHILE WAITING FOR THE WIN MODULE TO ARRIVE AT THE DEALER, CHRYSLER CALLED ME AND THE DEALER THE NEXT DAY TO TELL ME THAT THEY HAD REVERSED THEIR DECISION...THAT MY CASE WITH THEM (CHRYSLER CASE ID# [XXX]) WOULD BE REFERRED TO THEIR INTERNAL "SPECIAL TRACKING UNIT" AND THAT THIS RECA

Vehicle Speed Control
Filed Feb 19, 2015MI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO GRADUALLY SLOW THE VEHICLE DOWN BY CONSTANTLY DEPRESSING THE BRAKE PEDAL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/6/15*CN THE CONSUMER STATED THE VEHICLE ACCELERATED TWICE. THE CONSUMER STATED THE VEHICLE CONTINUED TO ACCELERATE EVEN WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL. UPDATED 04/14/15

Electrical System
Filed Feb 19, 2015NJ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN UPDATED 04/23/15*JB

Electrical SystemFire
Filed Feb 19, 201549,000 milesNY

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS SMOKE COMING FROM THE FRONT DRIVER SIDE DOOR. THE FIRE DEPARTMENT WAS CONTACTED AND DISCONNECTED THE DRIVERS SIDE DOOR PANEL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR QUARTER VENT SWITCH NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

Electrical System
Filed Feb 17, 201587,902 milesNJ

VEHICLE WOULD NOT START. PUT FOB IN IGNITION, TURNED IT REPEATEDLY BUT COULD NOT GET VEHICLE TO START. *TR

Fuel System, Gasoline
Filed Feb 16, 201580,000 milesWA

WE WERE DRIVING AT ABOUT 20-25 MPH, AND THE CAR STALLED IN THE STREET AND THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON. WE PUT THE VEHICLE IN PARK, AND RE-STARTED THE VAN. THE VAN WORKED FINE FOR ABOUT THREE DAYS AND DID IT AGAIN. IT HAS DONE THIS A TOTAL OF 5 TIMES IN THE LAST MONTH. *TR

Electrical System
Filed Feb 13, 201574,000 milesOH

THE 2010 CHRYSLER TOWN AND COUNTRY USES A KEY FOB TO TURN ON THE ENGINE. I TRIED TO START MY CAR AND GOT A "BAD KEY" ERROR WARNING. I RETRIEVED MY BACKUP KEY FOB AND TRIED AGAIN AND RECEIVED ANOTHER "BAD KEY" ERROR. TWO KEYS AND NEITHER WORKS LEAVING THE CAR INOPERABLE. ONLY A CHRYSLER DEALER CAN PROGRAM THE KEY AND THE CAR MUST BE TOWED IN TO DO SO. ONE DEALER IS QUOTING A PRICE OF $352 FOR THE KEY KIT AND $291 FOR LABOR (NOT INCLUDING TOWING). THE "CHEAPER" DEALER WANTS $95 TO RUN A TEST AND $400-$500 FOR THE WIRELESS IGNITION NODE. CHRYSLER IS THE ONLY ONE WHO CAN PROGRAM THE KEYS FOR THE VEHICLE AND THE SECONDARY GARAGES AND SHOPS ARE NOT ALLOWED TO PERFORM THE REPAIRS. CHRYSLER FORCES THEIR CUSTOMERS TO PAY BETWEEN $400 - $700 FOR A KEY IS A COMPLETE RIP-OFF. *TR

Electrical System
Filed Feb 13, 2015FL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 13, 201540,000 milesNE

SEVERAL TIMES WHILE IN NORMAL DRIVING CONDITIONS, THE ENGINE SIMPLY SHUT OFF. NO POWER STEERING, NO POWER BRAKES. LUCKILY THERE WAS NO TRAFFIC BEHIND US. WE WIGGLED THE IGNITION KEY AND THE ENGINE STARTED BACK UP. THIS HAS HAPPENED TO ME TWICE IN THE LAST MONTH AND TO MY WIFE NUMEROUS TIME OVER THE PAST COUPLE OF MONTHS. *TR

Fuel/Propulsion System
Filed Feb 13, 2015105,000 milesCA

OUR 2010 TOWN AND COUNTRY MINIVAN HAS BEEN STALLING SINCE Q1 OF 2014. WE HAVE TAKEN IT TO NORMANDEN IN SAN JOSE, CA NUMEROUS TIMES TO HAVE THEM DIAGNOSE THE PROBLEM. WE HAVE LEFT IT WITH THEM ON EACH OCCASION TO DRIVE IT WITH THEIR DIAGNOSTIC COMPUTER AND THEY HAVE NEVER BEEN ABLE TO FIND A CODE TELLING THEM WHAT TO FIX. ON DEC. 27 WE TOOK IT BACK IN TO NORMANDEN AFTER IT STALLED 19 TIMES IN THE PREVIOUS 7 DAYS. WE LEFT THE CAR WITH THEM WHILE WE WERE ON VACATION FOR 12 DAYS, AND ASKED THEM TO HAVE THEIR LEAD MECHANIC DRIVE IT HOME EVERY DAY WITH THE COMPUTER ON IT TO SEE IF THEY COULD GET IT TO FAIL. IT DID FAIL, BUT WE WERE TOLD THAT HE DID NOT HAVE THE COMPUTER ON IT AT THE TIME. WE ALSO WERE TOLD THAT IT DID NOT FAIL FOR HIM SINCE THEN WITH THE COMPUTER ON IT. I JUST TALKED TO OUR SERVICE WRITER [XXX], AND HE SAID AGAIN, WITHOUT A CODE THEY ARE NOT ABLE TO FIX THE PROBLEM. THEY CANNOT TRY SWAPPING PARTS LIKE THE MAIN COMPUTER, BECAUSE THEY WILL NOT GET REIMBURSED BY CHRYSLER, IF DOES NOT FAIL WHEN THEY SEND IT BACK. MY WIFE DRIVES THIS CAR EVERY DAY, AS I DO NOT DRIVE. SHE TAKES ME TO WORK AND BABY SITS OUR 2 BEAUTIFUL GRAND CHILDREN WHO LIVE 75 MILES NORTH OF US. EVERY TIME IT STALLS, THE POWER STEERING NO LONGER WORKS AND THE POWER ASSISTED BREAKS DO NOT STOP THE CAR VERY WELL WITHOUT A LOT OF PRESSURE ON THE BRAKE PEDAL. SHE HAS TO DRIVE IN THE RIGHT LANE IN CASE IT STALLS SO SHE CAN TRY TO COAST TO A SAFE SPOT TO RESTART THE CAR. SHE HAS ALMOST BEEN HIT FROM BEHIND WH

Electrical System
Filed Feb 11, 2015GA

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR FOR SEVERAL WEEKS. THE DEALER PROVIDED AN INTERIM FIX OF DISCONNECTING THE REAR QUARTER VENT WINDOW SWITCH. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALL WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Engine
Filed Feb 10, 201540,000 milesIN

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Electrical System
Filed Feb 9, 2015NC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN THE CONSUMER ALSO STATED THE WIRELESS CONTROL MODULE WAS REPLACED. UPDATED 05/25/15*JB

Engine
Filed Feb 9, 201566,000 milesGA

I WAS DRIVING IN LIGHT TRAFFIC AND THE ENGINE SUDDENLY CUT OFF. I WAS TRAVELING AT ABOUT 40MPH. FORTUNATELY THERE WAS NO WRECK. THIS HAS HAPPENED A TOTAL OF 4 TIMES NOW IN THE FEW MONTHS THAT I HAVE OWNED THE VEHICLE. I BOUGHT THE VEHICLE ON OCTOBER 3, 2014. *TR

Electrical System
Filed Feb 6, 201576,000 milesVA

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS OPERATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT WINDOWS OPERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 76,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →