Page 22 of 32 · complaints 1,051–1,100 of 1,556

2010 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed May 6, 2015IL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 9/22/2015 *JS

Electrical System
Filed May 1, 2015100,000 milesMA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed May 1, 2015OH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 1, 2015VA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train1 injured
Filed Apr 30, 2015DE

THE CAR WAS WARMING UP, IN PARK, WHILE I GOT MY HUSBAND INTO THE PASSENGER SIDE. MOMENTS LATER, OUR DR APPOINTMENT WAS CANCELED SO I TOLD MY HUSBAND TO TURN THE CAR ENGINE OFF AND GIVE ME THE KEYS SO I COULD GET HIM BACK INTO THE HOUSE WITHOUT HAVING TO GO TO THE DRIVER'S SIDE. WHEN HE TURNED THE ENGINE OFF AND HANDED ME THE KEYS, THE CAR JUMPED INTO REVERSE. WITH THE PASSENGER DOOR OPENED I TRIED PHYSICALLY TO STOP IT. MY FINGERS BECAME IMPALED IN A 4X4 POST. MY HUSBAND PUSHED THE SHIFTER STRAIGHT UP INTO PARK AND THE CAR STOPPED. I HAD MY PHONE IN MY POCKET AND CALLED A NEIGHBOR TO BACK THE CAR UP TO RELEASE MY FINGERS. I NEEDED 13 STITCHES BETWEEN TWO FINGERS. I CAN'T REMEMBER THE EXACT DATE IN JAN 2013 SO HAD TO FILL IN AN INCORRECT DAY NUMBER SO THAT THE FORM WOULD ACCEPT THE YEAR AND MONTH. MY HUSBAND WAS IN A WHEELCHAIR AT THE TIME AND LIFE WAS HARD. HOWEVER, I CALLED THE DEALERSHIP IN SALISBURY, MD WHERE THE CAR HAD BEEN PURCHASED AND TOLD THEM WHAT HAPPENED. I AM SURE THEY NEVER REPORTED THIS AND NOW THAT I HAVE FOUND THIS FORM, I DECIDED TO MAKE AN OFFICIAL REPORT. I HAVE ALSO HAD NUMEROUS ELECTRICAL PROBLEMS WITH MY CAR THAT THE DEALERSHIP COULD NEVER FIND. THEY FINALLY FOUND A SHORT BUT IT WAS NOT UNTIL MY CAR WAS ACTING CRAZILY BY THE TIME I GOT IT TO THE DEALERSHIP. I DON'T KNOW WHAT FAILED SO I PUT DOWN ELECTRICAL BECAUSE I HAVE HAD NOTHING BUT PROBLEMS WITH THE ELECTRICAL SYSTEM FROM THE SLIDING DOORS FOUND OPEN UPON MY RETURN TO THE WINDSHIELD WIPERS GOING ON

Power Train
Filed Apr 28, 201555,444 milesNJ

OUR 2010 CHRYSLER TOWN AND COUNTRY ONLY HAS 55,444 MILES AND WAS MAKING A BUZZING/HUMMING NOISE. SO WE TOOK IT TO TWO DIFFERENT MECHANICS AND WAS TOLD THAT THE TRANSMISSION DIFFERENTIAL BEARINGS NEED TO BE REPLACED/REBUILT. CALLED CHRYSLER TWICE AND GOT NO HELP AT ALL. ALSO CALLED AND WENT TO NISSAN OF DENVILLE NJ, THE DEALER THAT WE GOT IT FROM 17 MONTHS AGO AND ALSO GOT NO HELP AT ALL. *TR

Electrical System
Filed Apr 28, 201557,406 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED THE HATCH OPENED AND CLOSED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,406.

Engine
Filed Apr 27, 201590,000 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Apr 26, 201545,000 milesMI

EXPERIENCED POWER STEERING FAILURE (FEELING WAS COMPLETE LOSS OF STEERING) IN FOLLOWING CONDITION. WHILE DRIVING AT ABOUT 40-45 MPH AND COMING TO MIDDLE LANE FOR MAKING A LEFT TURN APPROACHING RED LIGHT. ESC LIGHT CAME ON. THIS HAS HAPPENED TWICE ON THIS VEHICLE. ROAD CONDITION: DRY. I AM WORRIED THAT VEHICLE MAY LOOSE COMPLETE CONTROL IF THIS HAPPENS AT HIGHWAY DRIVING SPEED. DURING BOTH INCIDENT, USE THE KEY TO TURN OFF THE IGNITION AND POWER THE VEHICLE BACK ON AND IT STARTED FUNCTIONING AS INTENDED. THERE WAS NO AGGRESSIVE EVENT OR ENVIRONMENT CONDITION WHICH SHOULD HAVE TRIGGERED ESC LIGHT UPON LOSS OF POWER STEERING. *TR

Engine
Filed Apr 24, 201594,000 milesMI

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 55 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 6/8/15*CN

Service Brakes
Filed Apr 23, 20155,000 milesIA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKE PADS WORE PREMATURELY AND CAUSED THE ROTORS TO OVERHEAT AND WEAR PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SEVERAL TIMES WHERE THE ROTORS WERE ALSO REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE BRAKE PADS CONTINUED TO WEAR PREMATURELY EVERY 5,000 MILES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Electrical System
Filed Apr 21, 2015LA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 21, 201538,000 milesNJ

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 38,000.

Electrical SystemFire
Filed Apr 16, 2015104,000 milesMI

I WAS PREPARING TO LEAVE HOME ON THE MORNING OF MARCH 14, 2015. I BACKED THE CAR OUT OF THE GARAGE AND JUST AS I WAS ABOUT TO PULL FORWARD THERE WAS SMOKING COMING FROM THE FRONT PASSENGER SIDE OF THE HOOD. THE VEHICLE HAD BARELY WARMED UP, THERE WERE NO WARNING LIGHTS ILLUMINATED SO I EXIT THE VEHICLE TO SEE WHAT'S HAPPENING. JUST AS I LEFT THE HOOD ABOUT TWO INCHES, THERE IS A FIRE IN THE REAR OF THE ENGINE CABIN WITH SPARKS FROM IT. I IMMEDIATELY BACKED AWAY FROM THE CAR AND WITHIN MINUTES THE ENTIRE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. THE EASTPOINTE, MI FIRE DEPARTMENT CAME OUT AND RULED THE FIRE AN ELECTRICAL FIRE. THIS FIRE COULD HAVE KILLED ME AS THERE WERE NO WARNINGS JUST FIRE AND SPONTANEOUS COMBUSTION SHOULD NOT OCCUR ON A VEHICLE FIVE YEARS OLD. THIS IS THE VEHICLE I TRANSPORTED MY FIVE KIDS IN AND HAD THIS OCCURRED ON THE FREEWAY WE WERE HEADING FOR DEATH OR INJURY WOULD HAVE BEEN EMINENT. I AM NOW AFRAID THAT OTHERS ARE AT SIMILAR IF NOT WORSE RISK. SHAME ON CHRYSLER FOR MARKETING A FAMILY VEHICLE WITH SUCH SIGNIFICANT RISK OF DEATH OR INJURY. *TR

Electrical System
Filed Apr 15, 2015OH

ON NUMEROUS OCCASIONS, AS THE CAR IS PARKED, THE FRONT WINDOWS GO DOWN, THE SLIDING DOORS SOMETIMES OPEN, THE LIGHTS COME ON, OFTEN THE LOCKS FAIL AND THE DRIVERS SIDE FRONT WINDOW WON'T GO BACK UP. OCCASIONALLY, THE CAR STARTS UP OR THE HATCHBACK GOES UP. THESE INCIDENTS ARE NUMEROUS AND HAVE BEEN HAPPENING OFF AND ON FOR OVER A YEAR.AT TIMES, THE CAR WILL NOT START UNLESS IT IS JUMPED. IT APPEARS TO BE A TIPM RELATED PROBLEM. *TR

Electrical System
Filed Apr 10, 2015NY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY.THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Apr 10, 2015115,000 milesMI

MULTIPLE STALLING WHEN THE CAR IS RECENTLY FILLED WITH GAS OR WHEN THE CAR IS COLD AND DURING THE FIRST 5-10 MILES ON THE ROAD. FORTUNATELY NEVER AT FAST SPEEDS. RECENTLY HAD EGR VALVE REPLACED AND NO NEW EPISODES. THIS DID NOT SHOW UP ON THE COMPUTER CHECKS OF ENGINE UNTIL JUST RECENTLY DESPITE MULTIPLE STALLS. NOT SURE WHETHER THE PROBLEM HAS BEEN FIXED YET SINCE IT HAS BEEN INTERMITTENT. NOTICED THAT THERE ARE MULTIPLE COMPLAINTS ABOUT THIS VEHICLE STALLING. IF THIS VALVE IS THE CAUSE OF THE STALLS THEN MAYBE RECALL IS INDICATED. I HAVE ALREADY HAD THE IGNITION SWITCH RECALL REPAIRED IN 2011. VERY FRIGHTENING AND VERY DANGEROUS TO BE DRIVING AND HAVE YOUR CAR STALL WITHOUT WARNING. *TR

Service Brakes
Filed Apr 9, 201571,000 milesNJ

I WAS DRIVING THE VAN AND THE STEERING WHEEL AND BRAKES LOCKED UP. THE VAN STALLED IN THE MIDDLE OF DRIVING. HAPPENED TWO SEPARATE DAYS. *TR

Equipment Adaptive/Mobility
Filed Apr 7, 201598,000 milesFL

MY ENGINE TURNS OF WHILE DRIVING DOWN THE ROAD IN TRAFFIC , LOSING ALL POWER.....MY TAILGATE GOES UP AND DOWN RANDOMLY , WHILE PARKED OR DRIVING...CAN'T UNDERSTAND WHY THIS DOESN'T QUALIFY FOR RECALL WHEN 600,000 OTHERS DO . I'M IN THE SAME UNSAFE PREDICAMENT AS THEY ARE.. *TR

Engine
Filed Apr 6, 201578,000 milesVA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Electrical System
Filed Apr 6, 2015NC

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH, BUT DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electronic Stability Control (esc)
Filed Apr 3, 201592,000 milesFL

AS I WAS RUNNING ERRANDS ALL OF A SUDDEN THE STEERING WHEEL FROZE AND MY BRAKE PEDAL AND ACCELERATOR QUIT FUNCTIONING, I NOTICED MY STABILITY CONTROL LIGHT WAS ON AND WITHIN ABOUT 10 SECONDS THE VEHICLE JUST STOPPED RUNNING IN THE MIDDLE OF THE STREET, THANKFULLY I HAD AVOIDED THE HIGHWAY THAT DAY, IT'S USUALLY FASTER BUT WITH IT BEING A PRETTY DAY I WASN'T IN A HURRY. IT WAS 80 DEGREES AND SUNNY, THIS HAPPENED ON A PAVED ROAD NO STANDING WATER, NO HAZARDS. THIS ISN'T THE FIRST TIME IT HAS HAPPENED, LEAVING MY HOME IT'S SHUT OFF. BUT SINCE THE IGNITION SWITCH RECALL AND THE REPLACEMENT BEING INSTALLED I HAVE HAD NOTHING BUT PROBLEMS, MY $250 KEY HAD JAMMED AND IT TAKES MULTIPLE TIMES OF STARTING AND RE-STARTING THE VAN TO GET IT OUT. YESTERDAY WAS MY BREAKING POINT, HAD I BEEN ON THE INTERSTATE WHICH IS HOW I USUALLY MOVE ABOUT THE CITY IT COULD HAVE BEEN DEVASTATING. FORTUNATELY I HAVE A EXTENDED WARRANTY PLAN AND THE DEALER WILL FIX THE ISSUE FOR $100, BUT IT DOESN'T FIX THE FACT THAT I HAVE A BROKEN KEY AND IGNITION SWITCH THAT SOMETHING IS OBVIOUSLY WRONG WITH IT. I'VE OWNED 4 CHRYSLER MINI VANS AND THIS IS THE FIRST ONE THAT HAS SCARED ME. *TR

Electrical System
Filed Apr 3, 201555,000 milesKY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN TWICE. THE TECHNICIAN WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WIN MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. ..UPDATED 05-26-15 *BF UPDATED 6/30/2015*JS

Engine
Filed Apr 3, 201562,565 milesCA

ENGINE OVERHEATED LEAK IN PLASTIC Y CONNECTION . STANDED ON BUSY MOUNTAIN ROAD. *TR

Electrical System
Filed Apr 2, 2015IL

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE SERVICE, THE TECHNICIAN DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 1, 2015OR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN THE CONSUMER STATED THE ELECTRICAL COMPONENT WAS DISCONNECTED. THE CONSUMER IS STILL WAITING ON THE REPLACEMENT PART. UPDATED 07/09/15*JB

Power Train
Filed Apr 1, 201560,000 milesNY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT FILLED THE VEHICLE WITH APPROXIMATELY 3/4 OF A TANK OF FUEL AND PARKED IT ON A HILL. THE NEXT MORNING, THE VEHICLE HAD APPROXIMATELY 1/8 OF A TANK LESS FUEL. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THE FAILURE RECURRED ON MORE THAN ONE OCCASION. WHILE DRIVING APPROXIMATELY 50 MPH, THE INTERIOR LIGHTING ILLUMINATED WITHOUT WARNING. THE CONTACT HAD TO MANUALLY TURN OFF THE LIGHTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED WHEN SHIFTING FROM SECOND TO THIRD GEAR WITHOUT WARNING. THE FAILURES RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Mar 31, 2015LA

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/10/15*CN UPDATED 10/3/2017*CN

Unknown or Other
Filed Mar 30, 201590 milesMD

WHILE DRIVING AT 50 MPH THE VAN SHUT OFF..THANK GOD NO ONE WAS BEHIND ME AND NO ONE WAS HURT. HORRIBLE EXPERIENCE.....I WAS NEVER NOTIFIED OF ANY RECALL.... FOUND THAT THERE ARE SEVERAL RECALLS ON MY VAN WHEN I LOOKED ON THE INTERNET......NOT HAPPY I COULD HAVE BEEN KILLED... *TR

Electrical System
Filed Mar 30, 201590,000 milesMD

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE ENGINE STALLED AS AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.

Steering
Filed Mar 27, 201580,000 milesMD

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

Electrical SystemCrashFire
Filed Mar 26, 201543,049 milesMI

WHILE BACKING VEHICLE OUT OF DRIVEWAY, DRIVER NOTICED THICK BLACK SMOKE COMING OUT OF THE WINDOW BUTTON AREA. DRIVER OPENED DOOR OUT OF FEAR AS SHE WAS STILL BACKING UP VEHICLE. VEHICLE STRUCK 2ND VEHICLE IN DRIVEWAY, A 2010 HONDA CRV IN BACK RIGHT PANEL RESULTING IN A DENT. DRIVER PLACED VEHICLE IN PARK AND RAN FROM VEHICLE AFTER COLLISION. CALLED DEALERSHIP TO ASK WHY RECALL WASN'T TAKEN CARE OF WHEN VEHICLE HAD BEEN BROUGHT INTO CROWN MOTORS OF HOLLAND, MI ON NOVEMBER 4, 2014. DEALERSHIP NOTIFIED DRIVER THAT THE PART WAS ON BACKORDER BUT THAT THEY HAD MADE THE ERROR OF NOT DISCONNECTING THE PART WHICH IS WHAT LEAD TO ACCIDENT AND FIRE. *TR

Engine1 injured
Filed Mar 25, 201529,000 milesNY

WHILE AT A STOP LIGHT THEN TURNING GREEN TO GO, I NORMALLY PROCEED TO ACCELERATE THE VEHICLE LOSE ACCELERATION, AND SMOKE EMITTED FROM UNDER THE HOOD AND CLOUDING MY DRIVING VISION, I WAS ABLE TO PULL OVER IN HEAVY TRAFFIC WITHOUT INCIDENT, THEN OPENED THE HOOD SINCE, I DID NOT SEE ANYTHING I ASSUMED IT WAS SAFE TO PROCEED, UPON OPENING THE HOOD, I WAS SURPRISED AND SPRAYED IN THE FACE AND HANDS FROM BOILING ANTIFREEZE, I IMMEDIATELY CLOSED THE HOOD SUFFERING MINIMUM INJURY, I WAS ABLE TO USE THE FLASHLIGHT THE CAR CAME WITH AND INSPECTED THE VEHICLE AND FOUND THE COOLANT HEATER HOSE FITTING FRACTURED CAUSING THE COOLANT TO SPILL, AND SPRAY EVERYWHERE. I WAS ABLE TO CONTACT A FRIEND AND BEING CLOSE TO HOME WE WERE ABLE TO PUSH IT ALL THE WAY HOME. UNDER FURTHER INVESTIGATING THIS SEEMS TO BE A COMMON PROBLEM CHRYSLER NEVER ADDRESSED, IT APPEARS TO HAPPEN ON THE 2008-2010 MODELS IF YOU HAVE THIS PROBLEM YOU CAN DO WHAT I DID AND SAVE 800 HTTPS://WWW.YOUTUBE.COM/WATCH?V=DBNYZQD9LD8. IT APPEARS THOUSANDS OF PEOPLE HAVE THIS PROBLEM. I MANAGED TO SUFFER MINOR BURNS TO THE HANDS AND FACE, AND DAYS LATTER ONLY HAD WATER BLISTERS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION BECAUSE THE DEALER STATED A DIAGNOSTIC FEE WILL BE NEEDED, AND WAS QUOTED AROUND 800 FOR THE FIX, I WAS ABLE TO FIX IT WITH $40 AS THE VIDEO SHOWS IN THE LINK ABOVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT INFACT WHEN I CALLED AND TOLD THEM I WAS INJURED ALL THEY S

Power Train
Filed Mar 25, 201528,500 milesNY

ONE DAY AS I WAS BACKING UP INTO MY DRIVEWAY, I NOTICED A CLICK SOUND. SO I TURNED THE WHEEL AGAIN AND EVERYTIME I TURN THE WHEEL TO THE LEFT SIDE, I AM ABLE TO HEAR A CLICK THIS IS WITH THE VEHICLE IN PARK AND JUST TURNING THE WHEEL, NORMALLY WHEN YOU HEAR A CLICKING WHILE TURNING AND DRIVING IT CAN BE A DEFECTIVE CV AXLE I HAVE NO CLUE WHAT THE PROBLEM IS, BUT ONCE AGAIN I AM TOLD THAT A DIAGNOSTIC FEE WILL BE NEEDED. I TOLD THEM THIS SHOULD BE COVERED UNDER THE POWERTRAIN WARRANTY, THEY CLAIM I AM NOT SURE BUT IF WE LOOK AND IT IS NOT YOU WILL BE CHARGED A DIAGNOSTIC FEE, TELL ME HOW THE HELL THIS IS FAIR ANOTHER WORDS THEY ARE TELLING ME I AM GOING TO ROB YOU BUT IF YOU DON'T COME HERE YOU WILL BE OK. THIS DEALER LOCATED AT LEVITTOWN NY CHRYSLER WAS EVEN IN THE NEWS A FEW YEARS BACK WHEN THE A/G FINED THEM FOR SCAMMING CUSTOMERS ARE THEY DOING IT AGAIN? MY WARRANTY EXPIRES SOON ON THE POWERTRAIN THEN WHAT? *TR

Service Brakes
Filed Mar 25, 2015600 milesNY

WHILE DRIVING AT HIGHWAY SPEEDS APPROXIMATELY 55 MPH, AND THEN HEAVY TRAFFIC AHEAD IF I DEPRESS MY BRAKE PEDAL THE ENTIRE CAR SHAKES LIKE REAL VIOLENTLY. I CALL THE DEALER THEY SAID WE ARE AWARE OF A PROBLEM, CALL FOR AN APPOINTMENT, WHEN THEY LOOKED AT IS ABOUT 2 MONTHS LATER THEY SAID IT IS UNDER WARRANTY THEY HAD TO REPLACE THE WARPED ROTORS, AND BRAKE PADS. EVERYTHING WAS FINE TILL ABOUT 3 WEEKS LATTER IT WAS DOING IT AGAIN I WAS TOLD AGAIN THE ROTORS ARE WARPED AND I WOULD HAVE TO PAY A $100 DEDUCTIBLE, I TOLD THEM IT IS BRAN NEW I REFUSE TO PAY THIS. I LEFT THE DEALER. AFTER A WEEK LATER I BRING IT IN AGAIN THE FRONT ROTORS AND PADS ALONG WITH THE SAME IN THE REAR, THEY SAID THEY CHANGED THE FRONT ROTORS AND PADS OUT OF GOOD FAITH, I TOLD THEM THANKS FOR FIXING THE LEMON. THEY SAID THE VEHICLE WILL NOT PASS INSPECTION WITH THE REAR LIKE THAT, I TOLD THEM THEY SHOULD USE BETTER PARTS, AND I WILL START USING ANOTHER DEALER, SO I DID. SINCE THEN CHRYSLER HAS ISSUED 2 RECALLS, ONE FOR THE FRONT ROTORS ONLY, AND A $100 DEDUCTIBLE, AND ANOTHER RECALL HAVING TO DO WITH THE FRONT WHEEL BEARINGS. I WAS ABLE TO FIX THE REAR AND FRONT BRAKE PADS, AND ROTORS MY SELF USING A BRAND CALLED RAYBESTOS THEY ARE AWARE OF THE CHRYSLER DEFECT AND MAKE A PROBLEM FREE ROTOR FOR THE FIX, I HAVE HAD IT INSTALLED SO FAR FOR 2 YEARS PROBLEM FREE. RAYBESTOS ADVANCED TECHNOLOGY ROTORS AND PADS. *TR

Wheels
Filed Mar 25, 20156,000 milesNY

AFTER PUTTING SOME MILEAGE ON THE VEHICLE, I START TO NOTICE UNEVEN WEAR ON THE TIRES THIS IS WITH GOING TO THE DEALER EVERY 3,000 MILES OR EVERY 3 MONTHS FOR THEIR RECOMMENDED OIL CHANGES, AND TIRE ROTATIONS. I ALSO NOTICE A CRACK ON THE SIDEWALL I SPOKE TO THE DEALER THEY SAID IT IS NOT COVERED. I WAS UPSET IT IS A NEW VEHICLE WITH ABOUT 6000 MILES, THEY REFUSE TO SEEK ANY FREE FIX. AT THIS TIME AS I DRIVE THE VEHICLE I CAN FEEL THE ROADS EVERY IMPERFECTION DUE TO THE EARLY PREMATURE WEAR OF THE TIRES. *TR

Power Train
Filed Mar 25, 201550 milesNY

WHILE DRIVING AND COMING TO A SLOW DOWN AND THEN ACCELERATING AGAIN, THE TRANSMISSION JOLTED. I THOUGHT I DID SOMETHING WRONG, SO LET IT GO A FEW HOURS LATER, THE TRANSMISSION DID IT AGAIN, I CONTACTED THE DEALER IMMEDIATELY. THEY SAID BRING IT IN NOW SO I DID THEY COULD NOT DUPLICATE A PROBLEM, I WAS SENT ON MY WAY. AS I LEAVE THE DEALER IT STARTED AGAIN THIS TIME AS I CALLED THE DEALER I WAS TOLD MAKE AN APPOINTMENT, SO I DID, LIKE A MONTH LATER WHEN THEY HAD AN OPENING, THEY WERE ABLE TO ONCE AGAIN LOOK AT THE VEHICLES TRANSMISSION THEN THEY SAID AFTER 4 HOURS WE WERE ABLE TO DUPLICATE THE PROBLEM AND FIXED THE ISSUE WE HAD TO PERFORM A PCM-SOFTWARE UPDATE, AND IT IS NOW WORKING FINE THE WAY IT SHOULD BE. I ONCE AGAIN GAINED THE SAME PROBLEM AND HAD TO BRING IT BACK 3 MORE TIMES FOR THEM TO ONLY SAY WE CAN NOT DUPLICATE THE PROBLEM, I TILL TODAY HAVE THE SAME PROBLEM THEY REFUSE TO FIX IT OR EVER SAY THEIR IS A PROBLEM.HOWEVER THEY DID ADMIT THERE WAS A PROBLEM. MY WARRANTY IS SET TO EXPIRE AND THEY STILL TELL ME NO PROBLEM EXISTS, I WONDER WHAT THEY WILL TELL ME AS SOON AS THE WARRANTY EXPIRES, MOST LIKELY HAY WE FOUND A PROBLEM AND IT WILL COST A REBUILD. *TR

Electrical System
Filed Mar 25, 201566,000 milesOH

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAM SHAFT SENSOR WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIR. THE CONTACT EXPERIENCED THE SAME FAILURE AS MENTIONED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 66,000.

Electrical System
Filed Mar 23, 2015MI

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO THE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER THE PART WAS NOT AVAILABLE. RECALL # 14V234000. *JB

Electrical System
Filed Mar 23, 20158,000 milesIN

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE KEY WAS DIFFICULT TO TURN AND REMOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE WIRELESS IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. ADDITIONALLY, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 8,000.

Engine
Filed Mar 23, 201545,000 milesIL

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 6/8/15*CN UPDATED 11/6/15 *JS

Service Brakes
Filed Mar 23, 201524,600 milesKS

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING WHEEL JERKED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO A DEALER AND AN INDEPENDENT MECHANIC, WHO STATED THAT THE FRONT BRAKES AND ROTORS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,600.

Electrical System
Filed Mar 22, 20158,100 milesWI

I WAS RETURNING TO WORK AFTER A DINNER BREAK AND THE MOTOR SUDDENLY TURNED OFF AS I WAS DRIVING. I VERIFIED THE ENGINE WAS OFF BY LOOKING AT THE TACH. WHICH READ 0 RPM. SINCE I WAS IN A LARGE PARKING LOT WITHOUT MANY VEHICLES, I BROUGHT THE VEHICLE TO A STOP. I THEN TURNED OFF ALL THE ACCESSORIES, RADIO, HEATER FAN AND TRIED TO RESTART THE VEHICLE. IT RESTARTED ON THE FIRST TRY . AFTER RESTARTING THE VEHICLE I DROVE AROUND FOR A FEW MINUTES AND EVERYTHING SEEMED FINE. SEVERAL HOURS LATER I DROVE THE VEHICLE HOME AND HAVE NOT EXPERIENCED THE ISSUE SINCE THIS NIGHT. SEVERAL WEEKS EARLIER THE DAY AFTER I BOUGHT THE VEHICLE THE VEHICLE FELT AS IF IT LOST POWER (STEERING BECAME HARD) AND I PULLED TO THE SIDE OF THE ROAD AND STOPPED. I COULD NOT HEAR THE ENGINE, UNFORTUNATELY I DID NOT LOOK AT THE TACH. I TURNED THE IGNITION TO THE OFF POSITION AND RESTARTED THE VEHICLE. *TR

Electrical System
Filed Mar 20, 201530,000 milesIN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IN PARK, THE KEY FAILED TO EJECT FROM THE IGNITION AND REMAINED IN THE OFF POSITION. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 4/20/15*CN UPDATED 9/28/2017*CN

Unknown or Other
Filed Mar 19, 2015MI

RECALL L25 WAS ANNOUNCED SUMMER OF 2014. IT IS NOW MARCH 2015 AND IT APPEARS THAT THERE ARE STILL NOT PARTS AVAILABLE TO FIX THE PROBLEM. WEBSITE INDICATES PARTS AVAILABLE BUT LOCAL DEALERS DENY HAVING PARTS. NO ONE ANSWER PHONE NUMBER ON THE RECALL NOTICE BUT RECORDED MESSAGES DENIES THAT PARTS ARE AVAILABLE. *TR

Visibility/Wiper
Filed Mar 19, 2015122,000 milesMI

UPON STARTING THE CAR, PARTICULARLY ON DAMP AND/OR COLD MORNINGS, THE ELECTRICAL SYSTEM GOES HAYWIRE. THERE IS NO POWER TO THE DASH, THE HEADLIGHTS BLINK ON AND OFF, THE LOCKS STOP WORKING, THE WIPERS GO ON BY THEMSELVES AND REMAIN ON FOR THE DURATION OF THE EVENT. THIS HAPPENS WHETHER THE CAR IS PARKED OR IN MOTION. IT IS NOT KNOWN WHETHER THIS IS IMPACTING THE AIR BAGS; THE FUEL GAUGE READS ZERO, SO IT'S NOT KNOWN IF THIS WILL IMPACT THE CAR'S ABILITY TO CONTINUE RUNNING; IT IS ALSO A MAJOR DISTRACTION IF TRYING TO DRIVE. THE DURATION VARIES, FROM ONE MINUTE TO 20 MINUTES. THIS YOUTUBE VIDEO SHOWS THE EXACT SAME THING HAPPENING ON ANOTHER 2010 TOWN AND COUNTRY; THE OWNER IN THE VIDEO REPORTS THAT IT WAS BRAND NEW AT THE TIME: HTTPS://WWW.YOUTUBE.COM/WATCH?V=OTNTKK0KX5Y. *TR

Engine
Filed Mar 16, 201525,000 milesIL

CONSISTENT WITH A CURRENT RECALL OF 2010 CHRYSLER TOWN AND COUNTRY VEHICLES, THE ENGINE WILL JUST SHUT OFF AND STOP RUNNING WITHOUT WARNING WHILE DRIVING. THE VEHICLE WILL LOSE POWER WITHOUT WARNING, POWER STEERING AND POWER BRAKES, ALTHOUGH ALL BATTERY FUNCTIONS WILL STILL OPERATE. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING. I HAVE ASKED CHRYSLER SERVICE DEPARTMENTS TO LOOK AT THE VEHICLE, BUT THEY TELL ME THEY CAN'T FIND ANYTHING WRONG. THERE IS A RECALL THAT DESCRIBES WHAT I'M EXPERIENCING EXACTLY, BUT ACCORDING TO CHRYSLER, MY VAN IS NOT A PART OF THE RECALL AND EVEN IF IT WAS, THERE HAVE NOT BEEN REPLACEMENT PARTS AVAILABLE FOR THIS RECALL FOR 2-3 YEARS. THIS IS COMPLETELY IRRESPONSIBLE ON CHRYSLER'S PART. THIS PROBLEM IS SERIOUS AND COULD EASILY RESULT IN A COLLISION. *TR

Steering
Filed Mar 13, 201521,500 milesCT

ACCORDING TO MY LOCAL SERVICE MANAGER, MY VAN DOES NOT COME UNDER RECALL L25 BECAUSE IT WAS BUILT IN AUG.2010 AND HAS THE NEW AND IMPROVED IGNITION SWITCH. I DON'T AGREE! THERE HAVE BEEN 5 OR MORE INCIDENTS WITH 3 DURING THE VAN MOVING AT DIFFERENT SPEEDS. I HAVE HAD THE CAR IN FOR THIS REPAIR 3 TIMES AT THE MADISON, CT DEALERSHIP. WE WERE TOLD DIFFERENT OPINIONS AS TO WHAT THE PROBLEM IS. I CLEARLY STATED THAT THIS IS A SAFETY ISSUE. THE 3 MOVING STALLS WERE ALL WITH MY WIFE DRIVING AT DIFFERENT SPEEDS, ONE WITH MY DAUGHTER. WE WERE VERY LUCKY THAT NO ONE HIT THE CAR WHEN THERE WERE THESE SUDDEN STALLS.. I POINTED OUT TO THE SERVICE MANAGER THAT MY OPINION IS THAT THE IGNITION SWITCH WAS MUCH TO LOOSE BUT HE SAID THAT IS THE WAY THEY ARE. I DON'T AGREE AGAIN! WE HAVE HAD PLYMOUTH AND CHRYSLER VANS SINCE 1985 AND HAVE NEVER HAD THIS PROBLEM. *TR

Electrical System
Filed Mar 13, 201576,000 milesMI

ALL SYSTEMS SHUT OFF WHILE DRIVING AT APPROXIMATELY 50MPH INCLUDING POWER STEERING, POWER BRAKES, ENGINE AND OTHER ELECTRICAL SYSTEMS. *TR

Engine
Filed Mar 13, 2015100,000 milesIL

VAN UNEXPECTEDLY SHUT DOWN COMPLETELY. IDLE AT RED STOP LIGHT, NOTICED TRACTION CONTROL SENSOR WAS STUCK ON EVEN THOUGH ROAD CONDITIONS WERE NORMAL, NO RAIN, NO SNOW SO DIDN'T THINK MUCH OF IT. SECONDS PAST, STOP LIGHT TURNED GREEN, WENT TO DRIVE VIA GIVING THE CAR GAS AND NOTHING HAPPENED, BRAKES WEREN'T BEING RECOGNIZED, STEERING WAS EXTREMELY TIGHT. REALIZED AT THAT POINT THAT THE VAN COMPLETELY SHUT DOWN (IN DRIVE! IGNITION ON!) WAS ABLE TO COAST TO THE SIDE. TURNED IGNITION TO OFF, RESTARTED. NOW AFRAID TO DRIVE BECAUSE I DON'T UNDERSTAND WHAT HAPPENED. I COULD HAVE TOTALLY BEEN REAR ENDED SINCE THIS HAPPENED SO SUDDENLY. I WAS LUCKY TO NOT BE ON A MAJOR STREET OR ROADWAY. NOW I AM GETTING NO ANSWERS FROM CHRYSLER CORP. I FEEL ITS PART OF THIS REVISED L25 RECALL I SEEN ON NHTSA. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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