Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FOB FAILED AND THE VEHICLE WAS NOT ABLE TO START DUE TO THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,444. UPDATED 09/11/15*LJ UPDATED 10/13/2015*JS
CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD 2010 CHRYSLER TOWN & COUNTRY. CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH, UNTIL A FIX COULD BE ESTABLISHED. THE CONSUMER STATED THE WAS ALMOST A YEAR AGO. *JB MA 08/05/15 UPDATED 08/11/15*JB UPDATED 10/29/15.*JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/27/15*JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND ATTEMPTING TO STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED ON NINE OCCASIONS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REPORTED THAT THE VEHICLE FAILED TO TURN OFF. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SEAT MOVED BACK AND FORTH AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT MERGED OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 62,864.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT WAS NOT DIAGNOSED BY THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SHUT OFF AND WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST TO REPAIR THE REAR QUARTER VENT WINDOW SWITCH. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REMEDY THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING DOWN THE ROAD I NOTICED WHAT SMELT LIKE BURNING SUGAR. WHILE SLOWING DOWN I SAW WHAT LOOKED LIKE SMOKE COMING OUT OF THE ENGINE COMPARTMENT. CHECKING THE TEMPERATURE GAUGE (WHICH WAS NORMAL) I OPENED THE HOOD AND SAW COOLANT ALL OVER THE ENGINE COMPARTMENT, EVEN ON THE HOOD MATTING. AFTER FURTHER DIAGNOSING THE ISSUE I DETERMINED IT IS THE Y FITTING ON THE HEATER HOSE LEADING TO THE FIREWALL HAS A CRACK AT THE PARTING LINE. THE COMBINATION OF PRESSURE AND HEAT IN THE LINES CAUSED THE FLUID TO SPRAY OUT AND THUS THE BURNIGN SMELL. THIS PART IS A FLAW AND SHOULD BE REPLACED WITH SOMETHING THAT IS NOT PLASTIC AND FUSED TOGETHER. REPLACING WITH THE OEM PART WILL ONLY CAUSE THIS TO HAPPEN AGAIN, I CAN NOT RISK THIS WITH IT BEING THE FAMILY CAR AND HAVING 4 CHILDREN IN IT. GETTING BROKEN DOWN DUE TO POOR DESIGN IS UNSATISFACTORY, AND THIS COULD LEAD TO COSTLY REPAIRS OF THE COOLANT ALL LEASKS OUT.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. DURING THE INCIDENT, THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 101,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS DIAGNOSED SEVERAL TIMES; HOWEVER, THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT AVAILABLE IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 47,545.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/11/15
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE TRAVELING 45 MPH, THE KEY MOVED FROM THE ON TO THE ACC MODE WITHOUT WARNING. THE CONTACT AND THE FRONT PASSENGER HAD TO APPLY FORCE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 09/10/15*LJ UPDATED 10/19/2017*CN
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2010 CHRYSLER TOWN & COUNTRY SHUTS OFF WHILE DRIVING. TRANSPORTING CHILDREN. BOUGHT USED WITH 42,819 MILES. TOOK TO SHOP SEPT AND OCT FROM WHERE PURCHASED DUE TO SHUTTING OFF WHILE DRIVING. THEY COULD NOT FIND PROBLEM. TOOK TO CHRYSLER DEALER DECEMBER 2014 AND AGAIN MARCH 2015 - AGAIN, CAN'T FIND PROBLEM. DANGEROUS. HAVE TO QUICKLY PULL OFF ROAD - IT SHUTS OFF, STEERING COLUMN FREEZES. CALLED CHRYSLER FOR HELP, WANT MORE MONEY TO CHECK CAR AGAIN. NO GUARANTEE THEY CAN FIX. RECALL FOR IGNITION PROBLEM ON CARS OF THIS SERIES RAN FROM AUGUST 3, 2009 TO JUNE 17, 2010. THIS VEHICLE WAS MANUFACTURED JUNE 30, 2010. I'M JUST AMAZED THE ISSUE HAS NOT BEEN FIXED. FAMILY IS AT RISK IN THE VEHICLE NOT TO MENTION AND OTHER CARS AND OR PEDESTRIANS NEARBY WHEN IT SHUTS OFF. SOMETHING NEEDS TO BE DONE. I'M EXPECTED TO DRIVE IT TO THE DEALERSHIP AGAIN. THEY SHOULD REALLY PAY FOR THE TOW AS IT'S NOT A SAFE VEHICLE TO DRIVE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE; HOWEVER, THE VENT WINDOWS WERE PERMANENTLY CLOSED DUE TO THE INTERIM REPAIR.
OUR AIRBAG LIGHT CAME ON AND I HAD DEALERSHIP DIAGNOSE THE MINIVAN. TO MY SURPRISE THE CAUSE OF THE LIGHT ACCORDING THE DEALERSHIP IS WHEN DRIVER HAD MOVED THE SEAT BACKWARD THE WIRES GOT DAMAGED AND THAT CAUSED THE AIR BAG LIGHT TO COME ON. ACCORDING TO THE SERVICE ADVISER JAY AT ED VOLYES CHRYSLER JEEP DODGE DEALERSHIP FIX WAS TO REPLACE WIRES AS AIR BAG WILL NOT FUNCTION IN CASE OF ACCIDENT. DEALERSHIP CHARGED FOR 3 HOURS OF LABOR AND DIAGNOSIS CHARGES PLUS PART. PROBLEM COULD COME BACK AGAIN FROM WHAT I UNDERSTAND AS SEATS ARE DESIGNED SO WE CAN MOVE IT AROUND (FRONT, BACK, UP, DOWN, ETC) ESPECIALLY WHEN YOU ARE DRIVING LONG DISTANCE AND IF YOU TAKE A BREAK TO RELAX. I THINK CHRYSLER SHOULD BE PAYING FOR WORK AND DOING RESEARCH ON WHY THIS HAPPENING.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITH NO WARNING. THE CONTACT HAD TO RESTART THE VEHICLE EACH TIME IT RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/08/15. *JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. IN JUNE OF 2015, A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 60,000. UPDATED 7/29/15*CN UPDATED 10/18/2017*CN
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION FAILED AND CHANGED POSITION SEVERAL TIMES WHILE DRIVING OVER UNLEVELED SURFACES. THE CONTACT INDICATED THAT THE IGNITION SWITCH WAS NOT SECURED AND THE RADIO ALSO SHORTED SEVERAL TIMES. THE FAILURE PROGRESSED RANDOMLY OVER THE YEARS. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND THEY REPLACED THE IGNITION SWITCH UNDER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE FOR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
MY VEHICLE HAS BEEN SUBJECTED TO THE NHTSA 14V-234 RECALL FOR THE REAR QUARTER VENT WINDOW SWITCH SINCE THE END OF 2014. BOTH MY LOCAL DEAL AND CHRYSLER HAVE BEEN UNABLE TO PROVIDE REPLACEMENT PARTS TO REPAIR THE VEHICLE FOR FIVE MONTHS. MY LOCAL DEALER HAS NO TIMELINE ON WHEN PARTS WILL BE AVAILABLE. PER THE LETTER I RECEIVED, I AM FILING A WRITTEN COMPLAINT BECAUSE CHRYSLER HAS BEEN UNABLE TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ONCE THE KEY WAS PLACED IN THE IGNITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. IN ADDITION, THE ENGINE STALLED NUMEROUS TIMES. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
I WAS DRIVING DOWN THE ROAD AND THE VAN STALLED AS I WAS DRIVING. I HAD NO POWER STEERING, NO POWER BRAKES, ETC. LUCKILY THERE WAS NO ONE BEHIND ME AND WAS ABLE TO MUSCLE THE VAN TO THE SIDE OF THE ROAD. THIS IS THE 3RD TIME THIS HAS HAPPENED TO MY WIFE AND I IN THE LAST MONTH. WE HAVE NOT HAD THIS ISSUE BEFORE. AFTER I PARKED THE CAR, I WAS ABLE TO RESTART THE ENGINE AND DRIVE IT. UPON FURTHER INVESTIGATION WHILE DRIVING I NOTED THAT I COULD TURN THE KEY FOB FROM THE "ON" POSITION TO THE "ACC" POSITION AS I WAS DRIVING WITH VERY LITTLE EFFORT! I DID SOME RESEARCH AND FOUND THAT THERE IS A RECALL FOR 2010 T&CS FOR IGNITION SWITCH ISSUES SIMILAR TO MINE. WHEN I CALLED CHRYSLER, HOWEVER, THEY INFORMED ME THAT MY 2010 WAS NOT COVERED UNDER THE L25 RECALL. PLEASE HELP. THIS IS OBVIOUSLY EXTREMELY DANGEROUS AND I HAVE TO DRIVE MY 2 KIDS AND MY PREGNANT WIFE IN THIS THING.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
VAN WAS PARKED IN DRIVEWAY WHEN SMOKE WAS WITNESSED COMING OUT OF THE WINDOW. WHEN DOOR WAS OPENED, IT REVEALED AN OPEN FLAME NEAR THE REAR QUARTER VENT WINDOW SWITCH. FORTUNATELY, DAMAGE BY THE FLAME WAS MINIMAL. THE SWITCH PRACTICALLY MELTED. A SECOND WITNESS QUICKLY PULLED OUT THE SWITCH AND CUT THE WIRE TO STOP THE SHORTED CIRCUIT. THIS EVENT OCCURRED AROUND AUGUST 2014. THE DEALERSHIP WAS NOTIFIED OF THE NEED TO REPLACE THE PART. AS OF THE TIME OF THIS POSTING ON MAY 20, 2015, CHRYSLER HAS NOT REPLACED THE PART DESPITE THE RECALL ISSUED SOMETIME AROUND JUNE 2014. A CALL TO CHRYSLER REVEALED THAT IT IS UNLIKELY ANY DEALERSHIP HAS THE PART. THIS IS, BY FAR, AN UNREASONABLE TIME TO REMEDY THE PROBLEM WHICH STILL IS UNCERTAIN OF A REPAIR DATE.
I WAS DRIVING ON A STATE ROAD AT ABOUT 60 MPH WHEN THE VAN DIED. I WAS ABLE TO GLIDE OFF THE ROAD AND RESTART IT. IT HAS HAPPENED SEVERAL TIMES SINCE, AT VARIOUS SPEEDS. ALSO, SOMETIMES WHEN I BRAKE, THE CAR PULLS TO ONE SIDE OR THE OTHER, OR THE STEERING WHEEL VIBRATES. AGAIN, AT VARIOUS TIMES, AND AT VARIOUS SPEEDS. ALSO, THE RPM DROP WHILE AT A STEADY SPEED, AND TWICE HAVE REVVED HIGH WHILE ON CRUISE CONTROL. ALL THESE PROBLEMS ARE INTERMITTENT AND DO NOT SHOW UP ON DIAGNOSTICS AT THE DEALER. I HAD THE TRANSMISSION REPLACED, BECAUSE THAT DID SHOW UP ON DIAGNOSTICS AT THE TOM O'BRIEN CHRYSLER DEALERSHIP, BUT THE PROBLEMS CONTINUE, AND I MAY HAVE SPENT THAT MONEY UNNECESSARILY. I FOUND ON MY OWN THAT THERE IS A RECALL ON THE WIN MODULE AND THE KEY FOB--THE REASONS FOR THE CAR DYING WHILE DRIVING--AND WILL GET THEM REPLACED. BUT I RESENT THAT I PAID FOR A NEW TRANSMISSION AND THAT WASN'T THE PROBLEM, AND THAT CHRYSLER MOST LIKELY HAS BEEN AWARE OF THIS PROBLEM FOR YEARS BUT ALLOWED THE VEHICLE TO BE SOLD, PUTTING OUR LIVES IN DANGER. *TR
WHILE DRIVING APPROX 15-20 MPH THE VAN STALLED WITHOUT WARNING. THIS HAPPENS ATLEAST 1X MONTH, PRIVATE MECHANIC CANNOT FIGURE OUT THE PROBLEM OR DUPLICATE IT.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. AFTER SHIFTING INTO THE PARK POSITION AND SHUTTING OFF THE VEHICLE, THE TRANSMISSION WENT INTO REVERSE WITHOUT WARNING. THE VEHICLE CRASHED INTO A TREE STOMP AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HER ENTIRE BODY AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 09/11/15*LJ UPDATED 10/17/2017*CN
VEHICLE STALLS WITH LOSS OF ENGINE POWER, LOSS OF POWER BRAKES, AND LOSS OF POWER STEERING. STALLING EVENT NORMALLY OCCURS WITHIN FIRST FEW MINUTES OF DRIVING AND SEEMS TO OCCUR IN TEMPERATURES BELOW 40. RADIO STAYS POWERED DURING OCCURRENCE AND THIS CAN MAKE NOTICE OF THE STALL EVENT DIFFICULT UNTIL YOU NEED TO TURN, BRAKE OR ACCELERATE AND FIND YOU DO NOT HAVE ENGINE POWER. STALLING EVENTS HAVE OCCURRED WHILE PULLING INTO TRAFFIC ON MAJOR STREETS WITHIN FIRST FEW MINUTES OF DRIVING AND OFTEN WHILE DRIVING IN PARKING LOTS AND SUBDIVISION SPEEDS. THE VEHICLE HAS BEEN TAKEN TO A CHRYSLER DEALER SEVERAL TIMES AND CHRYSLER CANNOT REPLICATE THE ISSUE. CHRYSLER DOES NOT FIND ANY TROUBLE CODES STORED TO INDICATE AN ISSUE. THE CHRYSLER DEALER INDICATES THIS MINIVAN IS NOT SUBJECT TO EXISTING CHRYSLER RECALLS THAT INDICATE A LOOSE KEY RELATED STALL.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V345000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. UPDATED 7/1/15*CN THE DEALER REPLACED THE WIN MODULE. UPDATED 07/09/15*JB
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 20,000.
WE BOUGHT OUR TOWN AND COUNTRY AND HAVE DROVE IT FOR A COUPLE OF YEARS NO. THE ENGINE HAS USED A QUART OF OIL EVERY THOUSAND MILES. THE CHRYSLER MECHANIC IN CHANUTE, KS, SAID IT WAS LIKE A BRIGGS AND STRIATION OR SMALL ENGINE, IT SHOULD USE THAT MUCH OIL. I THINK THERE CRAZY. IF THIS ENGINE GOES OUT IN TRAFFIC MY FAMILY IS IN A WORLD OF TROUBLE
VEHICLE STALLS ON A FREQUENT, DAILY BASIS. TODAY, IT STALLED THREE TIMES IN AN HOUR PERIOD. THIS STARTED HAPPENING THREE WEEKS AGO AT 76, 600 MILES. THE TRACTION CONTROL LIGHT WOULD COME ON AND THE CAR LOSES POWER FOR STEERING AND BRAKES. THE RADIO STAYS ON. TODAY, I WAS ABLE TO SHIFT INTO NEUTRAL AND RESTART THE CAR, WHILE THE CAR WAS STILL MOVING. THE THIRD STALL WAS IN HEAVY TRAFFIC AND IT BARELY TURNED OVER. VEHICLE WAS BROUGHT BACK TO DEALER ON 4/22/15 FOR FAILING THE EMISSION TEST AND THE STALLING ISSUE. THEY COULDN'T REPLICATE IT AND THE VEHICLE DIDN'T QUALIFY FOR ANY RECALLS. I AM DROPPING IT OFF AT THE DEALER THIS AFTERNOON FOR ANOTHER INSPECTION. BTW, THERE ARE NO CODES IN THE COMPUTER NOR DO ANY SYSTEM WARNING APPEAR ON MY IN-DASH COMMUNICATIONS SCREEN. I HAVE REPORTED THIS TO CHRYSLER CORPORATE CARE AND HAVE A REFERENCE NUMBER FOR THE COMPLAINT REPORT.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND WAS ABLE TO BE DRIVEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PCM SYSTEM NEEDED TO BE PLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,405.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
ALL OF A SUDDEN THE BUTTONS ON THE DRIVER DOOR THAT CONTROLS EVERYTHING STOPPED WORKING. IT'S HARD TO POSITION THE MIRRORS AN IS HARD TO SEE OUT OF THEM BECAUSE I CAN'T CONTROL THEM WITH THE NINE WORKING BUTTONS AN HAVE TO DO IT MANUALLY OUTSIDE OF THE VEHICLE SINCE THE WINDOW WON'T GO DOWN EITHER. I HAVE BEEN TRYING TO GET THIS RECALL FIXED AN HAVE MY NAME IN AT A COUPLE PLACES THAT SAY THEY ARE WAITING FOR PARTS TO COME IN FROM CHRYSLER. IT'S BEEN ALMOST A YEAR MAYBE NOW AN I STILL HAVE NOT HEARD ANYTHING FROM ANYONE ON GETTING THIS RECALL FIXED. I'M VERY FRUSTRATED WITH THIS WHOLE RECALL SITUATION. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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