Page 6 of 10 · complaints 251–300 of 462

2001 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Mar 7, 2005FL

CONSUMER CONCERNED ABOUT RECALL FOR 2001 CHRYSLER TOWN AND COUNTRY LIMITED 2 MIN-VANS. *BF THE CONSUMER STATED THE STATIONS ON THE RADIO COULD NOT BE CHANGED AND THE SOUND COULD NOT BE CONTROLLED. THE CONSUMER WAS TOLD HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB

Air Bags
Filed Mar 7, 200547,009 milesAL

CONSUMER CONCERNED ABOUT REPLACEMENT OF CLOCK SPRING ON 2001 CHRYSLER TOWN AND COUNTRY. *BF THE CONSUMER HAD THE CLOCKSPRING REPLACED AND IS REQUESTING REIMBURSEMENT, HOWEVER HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB

Power Train › Automatic Transmission
Filed Mar 5, 200541,023 milesCA

ENGINE LIGHT CAME ON. HAD CAR INTO REPAIR SHOP BUT THEY COULD NOT FIND PROBLEM. AFTER RETRIEVING VEHICLE AND DRIVING HOME, CAR BUCKED AND LUNGED ME FORWARD. I WAS BARELY ABLE TO PULL OVER THE SIDE OF THE HIGHWAY. FORTUNATELY, NO ONE WAS FOLLOWING TOO CLOSELY. HAD TO HAVE CAR TOWED AS IT NO LONGER WOULD MOVE IN ANY GEAR. CAR SMELLED AS IF SOMETHING WAS BURNING. TRANSMISSION NEEDS REPLACING. CAR JUST WENT OVER 41,000 MILES WHILE I WAS DRIVING IT HOME! WILL TRY TO SEE IF CHRYSLER WILL COVER COSTS, BUT SOMEHOW I THINK I WILL BE ON MY OWN. AS MANY TRANSMISSION FAILURES AS THERE ARE DOCUMENTED JUST ON THIS WEBSITE, ONE WOULD THINK IT SHOULD WARRANT AN INVESTIGATION AT THE VERY LEAST. I ALWAYS SAID I WOULD NEVER BUY A FORD. NOW I ALSO WILL NEVER BUY ANOTHER CHRYSLER. I THOUGHT I HAD PURCHASED A GOOD QUALITY, DEPENDABLE VEHICLE. IT WILL BE TOYOTAS FOR ME FROM NOW ON.*AK

Air Bags
Filed Mar 3, 200557,000 milesMI

THE CRUISE CONTROL ON MY 2001 CHRYSLER TOWN AND COUNTRY DOESN'T TURN ON WHEN THE SWITCH IS ACTIVATED. I HAD THE SAME PROBLEM WITH MY 1997 PLYMOUTH GRAND VOYAGER. THE PROBLEM IN THE VOYAGER WAS TAKEN CARE OF WHEN THE DEALER REPLACED THE CLOCK SPRING (SAFETY RECALL) IN THE STEERING COLUMN. IF A DEFECTIVE CLOCK SPRING FORCED A SAFETY RECALL IN MY 1997 GRAND VOYAGER, WHY IS IT ACCEPTABLE FOR ME TO DRIVE MY 2001 TOWN AND COUNTRY WITH THE SAME DEFECTIVE CLOCK SPRING? *JB

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Mar 2, 200554,000 milesMI

1. LOSS POWER STEERING DURING DRIVING CONDITIONS. 2. UPON INVESTIGATION, THE POWER STEERING HOSE FROM THE COOLER IS RUPTURED. 3. POWERSTEERING LINES NEED REPLACED.*AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Feb 28, 2005MD

I HAVE A 2001 TOWN AND COUNTRY MINIVAN WITH POWER SIDE DOORS IN THE REAR SEAT. BOTH DOORS HAVE FAILED -- THEY WOULD NOT OPEN PROPERLY (MORE HEAVY TO OPEN MANUALLY) WITH THE POWER AND AS A RESULT WERE VERY HEAVY TO USE MANUALLY. (THIS COST ME CLOSE TO $1,000 TO REPAIR; SOME SORT OF MOTOR PROBLEM). NOW THE REAR HATCH DOOR IS ALSO BROKEN AND WILL NOT PROPERLY OPEN BUT JAMS SHUT UNTIL ONE WAITS FOR THE POWER ATTEMPT TO STOP AND THEN WORK IT MANUALLY.

Electrical System › Ignition
Filed Feb 22, 200591,000 milesMS

WHILE VEHICLE WAS PARKED, STEERING COLUMN LOCKED. FELT AS IF I WAS USING THE WRONG KEY. VAN WAS TOWED TO DEALER, AND KEY COLUMN REPLACED. DRIVER'S WINDOW WORKS SOMETIMES AND SOMETIMES DOESNT. AIR CONDITIONER BROKEN, NEED TO REPLACE CONDENSER, BUT CAN'T AFFORD IT.*AK

Exterior Lighting › Headlights
Filed Jan 28, 2005TX

2001 CHRYSLER VOYAGER MINIVAN; THE HEADLIGHTS GO OUT PERIODICALLY WITHOUT WARNING. THIS IS A HAZARD. MECHANIC HAS NOT BEEN ABLE TO FIGURE OUT THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Jan 28, 200553,161 milesMO

AT APPROXIMATELY 52,000 THE AUTOMATIC TRANSMISSION CATOSTROPHICALLY FAILED WHILE DRIVING AT 65 MPH ON INTERSTATE 55 NEAR JOILET, IL. THE FAILURE HAD THE EFFECT OF LOSING ALL POWER INSTANTLY WHILE SURROUNDED BY TRAFFIC MAKING IT DIFFICULT TO MANUVEAR THE CAR TO THE SHOULDER. THE DEALERSHIP WAS HELPFUL IN GETTING CHRYSLER TO ASSUME SOME RESPONSIBILITY BY PROVIDING A REBUILT TRANSMISSION AT NO COST LEAVING ME TO PAY LABOR, ONLY. LABOR COST WAS $809.55.*AK

Steering › Hydraulic Power Assist System
Filed Jan 28, 200540,000 milesDC

2001 CHRYSLER TOWN AND COUNTRY DEVELOPED POWER STEERING FAILURE.***NO ANSWER REQUIRED***. *MR POWER STEERING RESERVOIR IS LEAKING POWER STEERING FLUID AND MAKING A SUCKING/GURGLING SOUND. DEALERSHIP WAS NOT WILLING TO DO ANYTHING. *TT *NM

Air Bags
Filed Jan 19, 2005MN

CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING, BUT THE INFORMATION CONCERNING YEAR, MAKE AND MODEL DID NOT APPEAR IN NHTSA DATA BASE. CONSUMER COMPLAINED THAT THE DEALER CHARGED HER $220.42 FOR THE CLOCK SPRING RECALL REPAIRS. *AK RECALL CAMPAIGN; THE CHECK AIR BAG LIGHT CAME ON WHILE THE VEHICLE WAS BEING DRIVEN. *TC

Power Train
Filed Jan 18, 2005DC

2001 TOWN AND COUNTRY ENGINE LOCKED UP.***NO ANSWER REQUIRED***. *MR WHILE DRIVING 55 MPH THE PLANETARY GEAR FAILED AND CAUSED THE VEHICLE TO STOP SUDDENLY. *NM

Power Train › Automatic Transmission
Filed Jan 14, 2005WI

THE VEHICLE'S TRANSMISSION FAILED. *NM SINCE THE CONSUMER ALREADY HAD THE TRANSMISSION REPAIRED THE MANUFACTURER REFUSED TO REIMBURSE THE COST OF THE REPAIR. *NM

Tires › Tread/Belt
Filed Jan 7, 200551,975 milesTX

WHILE DRIVING 45 MPH REAR PASSENGER SIDE TIRE VIBRATED VIOLENTLY. WHEN TAKING THE VEHICLE INTO THE DEALER THEY STATED THAT THE TIRE TREAD WAS SEPARATING. *AK *NM

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Jan 7, 200564,000 milesNC

RE: NHTSA CAMPAIGN ID# 04V531000, RECALL DATE: 11/01/2004 CHRYSLER TOWN AND COUNTRY VAN RADIO RECALL. HAVE HAD 2 RADIOS IN MY VAN SHORT CIRCUIT, THE MOST RECENT ONE ON 12/27/04. I ASKED CHRYSLER TO REPLACE IT AT THE DEALERSHIP, THEIR CUSTOMER CARE LINE AND AN ESCALATION LINE, AND HAVE BOON TOLD THEY WILL NOT REPLACE IT UNDER THE WARRANTY, AND THAT MY MILEAGE OF 64,000 IS TOO HIGH TO WARRANT A REPLACEMENT - OF A RADIO. I AM AWARE OF THE RECALL NOTICE, AND WAS TOLD MY VIN# 2C8GP641R265979 IS NOT INCLUDED IN THE RECALL. I BELIEVE MY VIN# SHOULD BE INCLUDED IN THE RECALL AS THE VAN EXHIBITS THE EXACT ISSUE THAT HAS BEEN DESCRIBED IN THE RECALL NOTICE. I WAS TOLD TO FILE A COMPLAINT WITH YOUR ORGANIZATION TO HELP RESOLVE THIS ISSUE. PLEASE LET ME KNOW WHAT FURTHER ACTION IS REQUIRED, THANKS.*AK

Air Bags
Filed Jan 5, 200550,000 milesNY

AIR BAG SENSOR LIGHT BLINKS ON AND OFF. A RECALL WAS ISSUED ON THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE VEHICLE HAD NUMEROUS PROBLEMS SUCH AS STEERING PROBLEMS, SLIDING PROBLEMS, BRAKE AND ACCELERATION PROBLEMS, A STRONG ODOR OF GAS AND THEFRONT SWAY BARS AND REAR SHOCKS WERE REPLACED *JB

Air Bags
Filed Dec 29, 200440,000 milesCA

AIRBAG INDICATOR LIGHT COMES ON AND OFF. THIS APPEARS TO BE SIMILAR TO THE NUMEROUS OTHER COMPLAINTS WITH THIS SAME SYSTEM IN THE 2001 TOWN & COUNTRY MINI VAN. THE LIGHT MIGHT COME ON ONCE OR TWICE ON A SHORT TRIP, OR IT MAY NOT COME ON DURING A LONG TRIP. AT TIMES IT WILL TURN ON AND OFF MANY TIMES DURING THOSE SAME INTERVALS. WE ARE WAITING FOR A RECALL BEFORE WE PROCEED WITH ANY REPAIRS. THIS NEEDS TO ADDRESSED BY CHRYSLER IN A SERVICE BULLETIN OR A RECALL. *NM

Exterior Lighting › Headlights › Switch
Filed Dec 18, 200465,000 milesGA

ENTIRE HEADLIGHTS WILL GO OUT WHILE DRIVING FOR A SHORT PERIOD OF TIME THEN COME BACK ON AGAIN. THIS MAY HAPPEN 4-5 TIMES IN A 5 MILE DRIVE THEN NOT AGAIN UNTIL I DRIVE THE CAR ON ANOTHER OCCASION. WHEN WE WENT TO HAVE THE VEHICLE FIXED THEY TOLD US THE CHRYSLER HAD JUST RECALLED ALL REPLACEMENT PARTS OFF THE SHELVES AND THAT NONE WOULD BE AVAILABLE FOR 6-8 WEEKS. THEY ALSO INDICATED THAT THEY HAD OVER 600 OF THESE ITEMS ON BACKORDER FROM CUSTOMER REQUESTS. I FEEL THIS MUST BE A MANUFACTURE DEFECT AND SHOULD NOT BE A COST THAT CONSUMERS SHOULD HAVE TO PAY FOR. *JB

Power Train › Automatic Transmission
Filed Dec 15, 200446,000 milesTX

MY 2001 TOWN AND COUNTRY HAS 46, 000 MILES. WITH NO PRIOR WARNING IT SUDDENLY LOST POWER AND WAS UNABLE TO ACCELERATE. A LOUD WHINING SOUND WAS HEARD. BY THE TIME I COASTED INTO MY NEIGHBORHOOD I HAD NO POWER. VEHICLE TOWED TO DEALERSHIP 2 DAYS AGO. WARRANTY UP 2 MONTHS AND 10000 MILES AGO. WAS TOLD PROBABLY WOULD NEED NEW TRANSMISSION. $1900 BEST SCENARIO/$3300 WORSE CASE. WILL NOT FIND OUT FOR 2 MORE DAYS. WHY WOULD A CAR WITH 46000 MILES NEED A NEW TRANSMISSION. OTHER THINGS THAT HAVE HAPPENED THAT I HAVEN'T EVEN VENTURED TO GET FIXED DUE TO FINANCIAL ISSUES INCLUDE: BACK POWER LATCH WILL NOT WORK. I SOMETIMES CAN'T EVEN GET THE HATCH OPEN MANUALLY. THE SLIDING DOORS MAKE AN UNGODLY GRINDING NOISE WHEN THEY OPEN AND CLOSE; MY RADIO WAS REPLACED AFTER APPROXIMATELY 11000 MILES BECAUSE IT WAS SHORT CIRCUITING OUT THE ELECTRICAL COMPONENTS IN THE DASH; I ALSO HAD TO HAVE THE FRONT ROTORS REPLACED AT 11000 MILES(THEY WERE DEFECTIVE). ALSO, MY FRONT DRIVERS SEAT POWER ADJUSTMENTS ARE BROKEN( GOD KNOW HOW MUCH THAT WOULD COST ME TO GET FIXED) MY BRAKES HAVE NEVER FELT "RIGHT" MY HUSBAND HATES TO DRIVE THE VAN BECAUSE IT FEELS LIKE THE BRAKES ARE TOO SOFT AND WON'T ENGAGE WHEN NEEDED. I HAVE HAD THEM REPLACED AT A DIFFERENT SHOP AT 36,000 MILES THOUGH I TRULY FEEL IT IS A MECHANICAL FLAW. DESPITE MORE TIMES THEN I CARE TO SAY OF BRINGING IT IN TO BE CHECKED THE CAR STILL PULLS TO THE RIGHT. NOTHING HAS HELPED THIS MATTER. I GUESS THE BIG THING THAT GETS ME IS THE TRANSMISSION ISS

Unknown or Other
Filed Dec 9, 2004IL

THE VEHICLE WAS PARKED INSIDE OF THE GARAGE. THE CONSUMER NOTICED A LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT A HOSE NEEDED TO BE REPLACED. THE CONSUMER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

Steering › Column Locking › Anti-theft Device
Filed Dec 2, 200439,700 milesCA

WHEN TURNING FROM A STOP THE STEERING WHEEL LOCKED UP. CONSUMER WAS ABLE TO UNLOCK THE STEERING WHEEL WITH FORCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

Electrical System › Horn
Filed Nov 27, 200494,000 milesNE

AIR BAG FAIL LIGHT ILLUMINATED, HORN FAILURE, CRUISE CONTROL FAILURE. DIAGNOSED AS A FAILED CLOCK-SPRING. RECALLED ON 1999 AND 2000 CHRYSLER TOWN AND COUNTRY BUT NOT ON 2001. *AK

Seat Belts › FrontCrash1 injured
Filed Nov 22, 200445,000 milesOH

I WAS STOPPED ON A STATE ROUTE TO MAKE A TURN AND WAS REAR ENDED BY A VEHICLE TRAVELING ABOUT 50 MPH. MY SHOULDER BELT DID NOT WORK PROPERLY. THE BELT DID NOT BREAK, THE LAP PORTION HELD ME IN THE VEHICLE BUT THE SHOULDER BELT ALLOWED ME TO HIT THE STEERING WHEEL WITH MY HEAD/MOUTH. I SUFFERED INJURIES. THE PART HAS BEEN REPLACED WITH MUCH HASSLE FROM INSURANCE. OLD PART MAY BE AVAILABLE. *JB

Air Bags › FrontalCrash2 injured
Filed Nov 20, 200437,200 milesAZ

MY WIFE HAD AN ACCIDENT ON SEPT 30, 2004. SHE WAS TRAVELING APP 35 MPH WHEN A VEHICLE MADE A LEFT TURN IN FRONT OF HER. SHE STRUCK THE VEHICLE BROADSIDE WITH SUCH FORCE THAT IT FLIPPED THAT VEHICLE ON ITS SIDE. MY VEHICLE HAD SEVERE DAMAGES TO THE FULL FRONT WITH APPROXIMATELY $10,000 IN REPARIS. THE AIR BAGS DID NOT DEPLOY. I REPORTED THE INCIDENT TO CHRYSLER. THEY SENT AN INVESTIGATOR IN TO INSPECT THE SYSTEM BEFORE REPAIRS COMMENCED. THE INVESTIGATOR ADVISED MY VEHICLE WAS NOT IN THE AIR BAG RECALL. HE FURTHER STATED THERE WAS NOTHING WRONG WITH THE SENSORS OR AIR BAG SYSTEM. MY INSURANCE CARRIER HAS REFUSED TO REPLACE OR HAVE THE AIR BAG SYSTEM CHECKED OUT. MY CONCERN IS THAT THE AIR BAGS MAY DEPLORE ON ITS OWN WHILE DRIVING THE VEHICLE OR FAIL TO DEPLORE IF I AM INVOLVED IN ANOTHER ACCIDENT. ALSO I CAN'T UNDERSTAND HOW A IMPACT ACROSS THE FULL FRONT OF THE VEHICLE WHILE TRAVELING 35 MPH DID NOT SET THE AIR BAG OFF, WHEN IT IS MY UNDERSTANDING THEY SHOULD HAVE DEPLOED AT 7 TO 15 MPH. I FEEL THERE IS A PROBLEM WITH THE SENOR AND AIR BAG SYSTEM ON THIS VEHICLE THAT CHRYSLER IS NOT ACKNOWLEGING. I ASK THAT NHTSA INVESTIGATE THIS PROBLEM ON MY BEHALF.*AK

Air Bags › Frontal
Filed Nov 15, 200444,000 milesNY

THE CLOCK SPRING WAS DETECTIVE. THE VEHICLE WAS UNDER AN EXTENDED WARRANTY. HOWEVER, THE DEALER WOULD NOT HONOR THE WARRANTY OR MAKE THE REPAIRS UNLESS THE OWNER PAYS OUT OF POCKET. *JB THERE WERE NOISE IN THE FRONT END WHEN TURNING. *SC

Power Train › Automatic Transmission1 injured
Filed Nov 9, 200460,200 milesMA

WHILE TRAVELING AT 60 MPH ON THE INTERSTATE THE VEHICLE SUDDENLY STOPPED. THE VEHICLE WAS TOWED. THE MECHANIC STATED THE TRANSMISSION WAS DEFECTIVE. *JB THE TRANSMISSION SOLENOID PACK LEAKED. THE CONSUMER STARTED HEARING SOME CLANKING NOISE FROM THE ENGINE AREA. *SC

Steering › Rack and Pinion
Filed Nov 9, 200437,800 milesWA

THE STEERING WHEEL SHUDDERS AND VIBRATES THE WHOLE CARE AND MAKES A GROANING NOISE WHILE THE WHEEL IS TURNED AT LOW SPEEDS OR EVEN IF THE WHEEL IS TURNED WHILE THE CAR IS IDLE. POSSIBLE RACK AND PINION DEFECT. PLEASE RECALL.*AK

Seats › Front Assembly › Seat Heater/Cooler
Filed Nov 4, 200468,321 milesPA

MY HEATED SEATS WERE NOT WORKING. I TOOK MY VEHICLE TO THE DEALER, AND WAS TOLD THAT THE ELEMENT NEEDED REPLACED. I PAID $154 TO FIX THIS. THE HEAT STILL DID NOT WORK, AND I WAS TOLD THAT THE ELEMENT IN THE BACK OF SEAT ALSO NEEDED REPLACED WHICH WOULD COST $600. I WAS SHOWED BY THE MECHANIC THAT THE WIRES COME LOOSE AND BURN. NEEDLESS TO SAY I WAS NOT GOING TO PAY ANOTHER 600, I ALREADY THREW AWAY $154. I'M TOLD EVEN THOUGH THERE IS A WARRANTY, THIS IS NOT COVERED.*AK

Air Bags › Frontal › Sensor/Control Module
Filed Nov 3, 200449,000 milesMA

THE AIR BAG SENSOR LIGHT STAYS ON. THE CONSUMER IS CONCERNED THAT THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. A RECALL FOR THE CLOCK SPRING HAS BEEN ISSUED, HOWEVER THIS VEHICLE IS NOT INCLUDED DUE TO VIN. *AK

Engine and Engine Cooling
Filed Nov 1, 2004TX

UPON STARTING THE VEHICLE. IT WILL START HOWEVER ONCE CONSUMER GETS GOING, THE VEHICLE WILL CONTINUOUSLY CUT OFF. THE DASH BOARD LIGHTS ILLUMINATED, BUT THE CHECK ENGINE LIGHT DOES NOT COME ON. ONCE IT CUT OFF THE CONSUMER LOST THE POWER STEERING. THIS PROBLEM HAPPENED ONCE THE WEATHER CHANGES AND STARTS TO GET COLD OUT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

Air Bags
Filed Nov 1, 200472,400 milesCA

THE AIR BAG LIGHT CAME ON INTERMITTENTLY. THE CONSUMER VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL 04V48000. *JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 30, 200445,282 milesCA

ON AND AROUND THE 24TH OF JUNE 04 MY A/C COMPRESSOR CLUTCH LOCKED UP WHILE DRIVING AROUND LOCALLY. THIS FAILURE PUT UNDUE TENSION ON THE SERPENTINE DRIVE BELT, RESULTING IN INCREASED TENSION AND EXTREME OVERHEATING OF THE BELT (SMOKE POURED OUT UNDER THE HOOD). LUCKILY I WAS DRIVING SLOWLY, AS I SWITCHED OFF THE A/C BEFORE THE DRIVE BELT BROKE WITH NO ADDITIONAL DAMAGE BEING DONE TO THE ENGINE OR VEHICLE (OVERHEATING DUE TO WATER PUMP STOPPAGE) OR LOSS OF CONTROL DUE TO POWER STEERING FAILURE. I TOOK THE VEHICLE IN FOR SERVICING, AS I HAD RECEIVED A DOCUMENT FROM CHRYSLER STATING THAT THE WARRANTY ON THE A/C HAD BEEN EXTENDED TO 7 YEARS AND/OR 70,000 MILES DUE TO QUOTE LACK OF LUBRICATION ISSUES (I CAN SUPPLY THIS DOCUMENT IF REQUESTED). THE ABOVE DEALER REPLACED THE A/C UNIT AND BELT UNDER WARRANTY, BUT AS SOON AS THE VEHICLE LEFT THE SHOP A WHINING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT. I TRACED THIS; TO THE SERPENTINE DRIVE BELT SIDE OF THE ENGINE (3.8LITRE V6 ONE DRIVE BELT). ON GOING BACK TO THE DEALER THEY REPLACED WATER PUMP/ TENSIONER AND ALTERNATOR, BUT I WAS MADE TO PAY FOR THESE REPAIRS. I CONTEND THAT A GENERAL RECALL SHOULD HAVE BEEN INITIATED FOR THIS DEFECT AND THAT ANY SECONDARY DAMAGE CAUSED BY THE SAID DEFECTIVE PART SHOULD BE REPLACED AT THE MANUFACTURE EXPENSE, AS ITS THEIR LIABILITY NOT THE CUSTOMER. *JB

Power Train › Automatic Transmission
Filed Oct 29, 200462,000 milesTX

THE CHECK ENGINE LIGHT CAME ON ON MY 2001 TOWN & COUNTRY MINIVAN. THE VERY NEXT DAY, THE TRANSMISSION FAILED. I HAD IT TOWED TO MY CHRYSLER DEALER, WHERE THEY TOLD ME THAT THE PLANETARY GEAR HAD FAILED CAUSING CATASTROPHIC TRANSMISSION DAMAGE, WHICH REQUIRED $2,700 WORTH OF REPAIRS. THE VEHICLE ONLY HAD 62,000 MILES AND HAD NEVER BEEN USED AS A TOW VEHICLE. I WOULD LIKE AN INVESTIGATION INTO WHY A RELATIVELY NEWER VEHICLE SHOULD HAVE THIS KIND OF CATASTROPHIC TRANSMISSION FAILURE AT SUCH A RELATIVELY LOW MILEAGE. THE VEHICLE HAD BEEN DEALER SERVICED.

Air Bags › Frontal
Filed Oct 28, 2004OK

WHILE STARTING THE VEHICLE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Oct 27, 2004MD

WHILE DRIVING 20 MPH SRS LIGHT AND THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ELECTRICAL FUSES AND CIRCUIT BREAKERS NEEDED TO BE REPLACED. *AK

Power Train › Automatic Transmission
Filed Oct 16, 200447,000 milesIN

I PURCHASED THE VEHICLE IN NOVEMBER OF 2002 USED WITH 47,000 MILES. THE VEHICLE WOULD BUCK WHEN IT SWITCHED TO HIGH GEAR. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AT WHICH TIME THEY REPLACED THE TORQUE CONVERTER. THE VEHICLE THEN BEGAN A LOUD RATTLING NOISE WHEN THE AIR COMPRESSOR WAS ENGAGED. THE DEALER INFORMED ME THAT I NEEDED A NEW AIR COMPRESSOR, I REFUSED THE SERVICE NOTING THAT MY AIR CONDITIONER, DEFROST AND ALL OTHER FUNCTIONS WERE THERE. AFTER A MONTH, THE FINAL SOLUTION WAS A LOOSE BOLT HOLDING THE ALTERNATOR. I HAVE HAD THE IGNITION REPLACED, THIS WAS THE 2ND TIME IN A YEAR THE VEHICLE LEFT MY FAMILY STRANDED. NOW, A YEAR AND A HALF AND 60,000 MILES LATER, MY TRANSMISSION HAS ONCE AGAIN FAILED WITH THE DIAGNOSIS A TORQUE CONVERTER PROBLEM. THE REPAIR REQUIRES A COMPLETE OVERHAUL FOR A MERE $2,500. MOST VEHICLES DON'T REQUIRE A TRANSMISSION BE REPLACED EVEN ONCE, LET ALONE TWICE OR EVERY 50,000 MILES. *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 14, 2004CT

WE HAVE 2 - 2001 CHRYSLER TOWN & COUNTRY VANS. THEY BOTH HAVE LESS THAN 55000 AND HAVE HAD SEVERAL MECHANICAL MALFUNCTIONS, SOME OF WHICH ARE VERY SERIOUS. THEY SHARE MANY OF THE SAME PROBLEMS WHICH INCLUDE, STEERING COMPONENTS, ELECTRICAL FAILURE OF INTERNAL GAUGES, AND RADIO REPLACEMENTS. ONE VAN ALSO HAD A BRAKE LINE SEPARATE WHILE TRAVELING ON THE HIGHWAY ABOUT A MONTH AGO.*AK

Air BagsCrash1 injured
Filed Oct 14, 200439,500 milesSC

THE VEHICLE WAS INVOLVED IN A T-BONE COLLISION ON THE DRIVER SIDE, AT AN IMPACT OF 25-30 MPH. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED SOME INJURY BUT WAS NOT TRANSPORTED TO THE LOCAL HOSPITAL. *JB

Air Bags › Side/Window2 injured
Filed Oct 13, 2004PA

I HAVE A CHRYSLER TOWN & COUNTRY LTD FWD LWB 2001. THE CAR WAS IN THE GARAGE AND MY 2 SONS WERE IN THE CAR. I WAS IN THE DRIVERS SEAT AND MY WIFE WAS BUCKLING UP MY SON BEHIND THE DRIVERS SEAT WHEN THE DRIVERS SIDE AIRBAG DEPLOYED FOR NO REASON. ALTHOUGH CHRYSLER PAID TO HAVE THE VAN FIXED AND FOR THE RENTAL CAR I'M SUBMITTING THIS COMPLAINT AS A MEANS TO MAKE SURE ALL PARTIES KNOW AND THAT IF A RECALL IS NECESSARY THEN HOPEFULLY THIS COMPLAINT MIGHT ADVERT A FUTURE ACCIDENT.*AK

Air Bags › Side/Window2 injured
Filed Oct 13, 2004PA

I HAVE A CHRYSLER TOWN & COUNTRY LTD FWD LWB 2001. THE CAR WAS IN THE GARAGE AND MY 2 SONS WERE IN THE CAR. I WAS IN THE DRIVERS SEAT AND MY WIFE WAS BUCKLING UP MY SON BEHIND THE DRIVERS SEAT WHEN THE DRIVERS SIDE AIR BAG DEPLOYED FOR NO REASON. ALTHOUGH CHRYSLER PAID TO HAVE THE VAN FIXED AND FOR THE RENTAL CAR I'M SUBMITTING THIS COMPLAINT AS A MEANS TO MAKE SURE ALL PARTIES KNOW AND THAT IF A RECALL IS NECESSARY THEN HOPEFULLY THIS COMPLAINT MIGHT ADVERT A FUTURE ACCIDENT. I WOULD LIKE TO ADD THAT CHRYSLER ONLY REPLACED THE SEAT BACK WITH AIRBAG ON THE DRIVERS SIDE. THERE WAS NOTHING ELSE THAT THE REPAIR ORDER SPECIFYS AS BEING REPLACED.*AK

Tires › Tread/Belt
Filed Sep 28, 200440,475 milesTX

CONSUMER INDICATED TREAD SEPARATED FROM TIRES ON THREE DIFFERENT OCCASIONS WHILE DRIVING AT 50 MPH. MICHELIN, MX4, SIZE 215/65R16, DOT: M30DERKX2300. *AK *NM

Steering › Hydraulic Power Assist › Pump
Filed Sep 11, 200424,339 milesNV

POWER STEERING UNIT IS VERY NOISY. FAILURE OF THIS UNIT COULD CAUSE STEERING DIFFICULTY, WHICH COULD CAUSE LOSS OF LIFE.*AK

Power Train › Automatic Transmission
Filed Sep 7, 200468,000 milesNC

WHILE DRIVING 55 MPH, THE TRANSMISSION LOST POWER. THE VEHICLE WAS UNABLE TO ACCELERATE. PLEASE PROVIDE MORE INFORMATION. *JB

Power Train › Automatic Transmission
Filed Aug 27, 200481,000 milesAR

WHILE DRIVING 70 MPH ENGINE LIGHT ILLUMINATED. TRANSMISSION LOST POWER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Air Bags
Filed Aug 25, 200466,900 milesNC

2001 CHRYSLER TOWN AND COUNTRY MINIVAN. AIRBAG WARNING LIGHT HAS COME ON INTERMITTANTLY OVER LAST FEW MONTHS. DEALERSHIP RECOMMENDS IMMEDIATE REPLACEMENT OF AIRBAG CLOCKSPRING, AS WELL AS REPLACEMENT OF HEADLAMP SWITCH FOR AN "UNRELATED" ELECTRICAL ISSUE WITH FLICKERING INSTRUMENT CLUSTER LIGHTS. NEITHER ARE COVERED UNDER THE 8 YEAR/80,000 MILE WARRANTY WE PURCHASED FOR CAR. WE WERE CHARGED $135.00 TO REPLACE A $3.00 CLOCKSPRING. UPON FURTHER INVESTIGATION, I FOUND THAT IN THE LATE 90'S MANY CHRYSLERS WERE RECALLED FOR CLOCKSPRING AND MANY COMPLAINTS HAVE BEEN MADE ON LATER MODELS. I THINK THE PROBLEM IS STILL A MANUFACTURER ISSUE AND SHOULD BE RECALLED.*AK

Power Train › Automatic Transmission
Filed Aug 24, 200451,800 milesIL

WHILE DRIVING VEHICLE STOPPED. VEHICLE WAS TOWED TO THE DEALER, AND DEALER INDICATED THAT TRANSMISSION WAS DEFECTIVE.*AK

Power Train › Automatic Transmission
Filed Aug 5, 200445,209 milesTX

TRANSMISSION STARTED SHUDDERING AND SLIPPING. VEHICLE OPERATION WAS UNSAFE. VEHICLE TAKEN TO DEALER AND THEY STATED PREMATURE FAILURE OF LOWER PLANETARY GEAR SET AND TORQUE CONVERTOR FAILURE. STATED VEHICLE NOT COVERED UNDER WARRANTY. DEALER INVOICE STATES LOWER REVERSE PLANETARY GEARSET "CAME APART"*AK

Steering › Rack and Pinion
Filed Aug 2, 200450,000 milesGA

WHILE REVERSING STEERING WHEEL LOCKED UP, BUT WILL UNLOCK WHEN DRIVING STRAIGHT. THE PROBLEM BECAME WORSE. CURRENTLY, THE STEERING WHEEL LOCKED UP, EVEN WHEN DRIVING STRAIGHT. MECHANIC INDICATED BY PHONE IT MAY BE A FAILURE IN THE RACK AND PINION. VEHICLE SHOULDN'T BE DRIVEN BECAUSE THE PROBLEM WILL ONLY GET WORSE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jul 23, 2004OR

WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE VEHICLE STARTED SHAKING UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS AND CALIPERS NEEDED TO BE REPLACED. *AK

Structure › Body › DoorFire
Filed Jul 5, 200468,000 milesMI

WE HAD BEEN HAVING PROBLEMS WITH OUR 2001 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR KEPT OPENING WHILE WE WERE DRIVING DOWN THE ROAD AND THE DOOR WOULD OPEN. THEN WHILE WE WERE ON VACATION I WAS DRIVING DOWN THE HIGHWAY AND THE DOOR CAUGHT ON FIRE. WITHIN 2 MINUTES THE WHOLE CAR WAS IN FLAMES IF MY THREE CHILDREN HAD BEEN IN THE CAR I AM NOT SURE IF I WOULD OF BEEN ABLE TO GET THEM ALL OUT. THE FIRE DEPARTMENT GOT THERE IN GOOD TIME BUT IT WAS TO LATE. THE WHOLE VAN AND EVERYTHING IN IT WAS TOTALLY DESTROYED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →