CONSUMER STATES THAT WHEN COMING TO A SUDDEN STOP. CONSUMER HAS TO BRAKE VERY EARLY TO AVOID REAR ENDING ANOTHER CAR. DEALER HAS BEEN CONTACTED. NLM
2000 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
TRANSMISSION FLUID CLAMPS COME LOOSE REPEATEDLY, TRANSMISSION LEAKS. *AK
TRANSMISSION FAILED WHILE DRIVING AT 70 MPH. DEALER HAS BEEN NOTIFIED. *AKCONSUMER ADDS THAT THE TRANSMISSION BLEW OUT WHICH MADE THE VAN OUT OF CONTROL. *TT
CONSUMER STATED 20 MONTH OLD CHILD WAS ABLE TO TO PULL ON GEAR SHIFT LEVER INTO REVERSE WITHOUT FEET ON BRAKES. VEHICLE BACKED INTO ANOTHER VEHICLE. NLM
CONSUMER RECEIVED RECALL 00V26800/ MANUFACTURER'S RECALL NOTICE 895. DEALER HAD NO PARTS AVAILABLE. CONSUMER FELT THIS WAS VERY DANGEROUS BECAUSE IT DEALT WITH GASOLINE. *AK
MANUFACTURER HAS ISSUED A RECALL FOR THESE MINIVANS (#895) BUT WILL NOT PAY FOR INSPECTION AND REPAIR PARTS ARE NOT AVAILABLE TO DEALER. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD INJURE OR KILL PASSENGERS. SHAME ON CHRYSLER!*AK
CHILD HIT SEAT BELT AND IT CAME UNLATCHED BY ITSELF. THESE WERE THE GEN-3 SEATBELTS. DEALER CONTACTED. *AK
WHILE TRAVELING ON THE HIGHWAY AT 70 MPH, TRANSMISSION WENT FROM DRIVE TO NEUTRAL WITHOUT PRIOR WARNING. SECOND TIME THE SAME PROBLEM OCCURRED WHILE TRAVELING 55 MPH. DEALER COULD NOT DUPLICATE THE PROBLEM. *AK
AT 70 MPH ON OVERTAKING THE TRANSMISSION SHIFTED INTO NEUTRAL......THIS HAPPENED AGAIN ONE WEEK LATER. *AK
CONSUMER HAD SEEN ON NEWS ABOUT SEAT BELT FAILURE. CONSUMER BELIEVED THAT COULD HAPPEN TO THIS VEHICLE,WITH NO CAUSE OF THE PROBLEM YET. CONSUMER WAS CONCERNED, AND HAD CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.*AK
BRAKES HAVE BEEN SQUEALING SINCE BRAND NEW/ HAD ROTOR AND PADS REPLACED AND BRAKES STILL SQUEAL. *AK
VAN MAKES METAL BENDING NOISE WHEN NOT DRIVING ON SMOOTH SURFACE/ ALREADY HAD TO HAVE THE FLOOR BOARD WELDED TO THE FRAME ON OTHER SIDE OF VEHICLE. *AK
VEHICLE VIBRATED WHEN THE BRAKE WAS APPLIED, DEALER REPLACED THE ROTORS AND CHANGED TIRE PRESSURE, BUT THE PROBLEM WAS STILL THERE. *AK *JB
THERE IS VIBRATION IN STEERING. CONTACTED DEALER WHO COULD NOT FIND A CAUSE. DEALER NOTED THAT THERE COULD BE A PROBLEM WITH THE TIRES. CONSUMER PUT ON NEW TIRES. *AK CONSUMER STATES THAT THE DRIFTING TO THE RIGHT AND THE SHIMMY IN THE STEERING HAS DISAPPEARED EVER SINCE THE TIRES WERE REPLACED. TRANSMISSION COOLER HOSE DEVELOPED A LEAK. 2 NEW TIRES WERE REPLACED DUE TO A VIBRATION IN THE REAR OF THE VEHICLE, AFTER THE TIRES WERE REPLACED, AGAIN THE VIBRATION CEASED, NO SPECIFIC TIRE INFORMATION WAS GIVEN. *SLC
WHILE DRIVING UP A HILL HE HEARD A GRINDING SOUND COMING FROM FRONT OF VEHICLE. DEALER COULD NOT FIND A CAUSE. 3 DAYS LATER WHILE DRIVING DOWN HILL THERE WAS SAME GRINDING SOUND AGAIN. *AK
FIRST FAILURE WAS ON A ROAD AT 20 MPH IN A SCHOOL ZONE ON A RAINY DAY. APPLIED PRESSURE TO THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT THE CAR STOPPING. CAR ADVANCED 3-5 FEET BEFORE I REALIZED MY FOOT WAS ON THE BRAKE PEDAL AND THEY WERE NOT WORKING. I APPLIED PRESSURE TO THE BRAKES AGAIN AND THE CAR CAME TO A COMPLETE STOP. BRAKES APPEARED TO WORK AT THE NEXT COUPLE OF STOPS. PULLED INTO PARKING SPACE AND PARKED CAR. BRAKES APPEARED TO BE WORKING FINE. PULLED OUT OF PARKING SPACE. BRAKES APPEARED TO BE WORKING WHILE BACKING OUT. PROCEEDED TO INTERSECTION AT ABOUT 5 MPH. APPLIED PRESSURE TO BRAKES AND THEY DID NOT WORK. MY VEHICLE PROCEEDED INTO INTERSECTION HITTING A CAR. MY AIRBAGS DEPLOYED. MY FOOT WAS ON THE BRAKE PEDAL THE WHOLE TIME. IT HAPPENED ALL TO FAST FOR ME TO HAVE REALIZED THAT MY VEHICLES BRAKES FAILED ME AGAIN AND TO APPLY PRESSURE TO THEM AGAIN. MY CAR WAS TOTALED. I DO NOT KNOW WHAT HAPPENED TO THE OTHER PERSON'S CAR. I CALLED CHRYSLER AND THEY RETRIEVED THE CAR IN LESS THAN 24HRS. (THEY ORIGINALLY TOLD ME 2-3 WEEKS!) CHRYSLER INSPECTED MY CAR AND SENT ME A GENERIC FORM LETTER RELIEVING THEM OF RESPONSIBILTY FROM THIS ACCIDENT. THE LETTER STATED, "PER INSPECTION, THE INFORMATION AT HAND WOULD NOT PERMIT US TO ASSOCIATE THIS ACCIDENT WITH A MANUFACTURING OR ASSEMBLY ERROR." THEY NEVER MENTIONED WHAT THEY CHECKED OR HOW THEY INSPECTED THE VEHICLE. NO WHERE IN THE LETTER WAS ABS BRAKES MENTIONED. *AK
3 YEAR OLD WAS ABLE TO PUT VEHICLE IN REVERSE WITHOUT APPLYING BRAKES WHICH RESULTED IN VEHICLE HITTING A PARKED CAR. PLEASE GIVE ANY FURTHER DETAILS.*AK
SPEED CONTROL WILL NOT HOLD SET SPEED ON HILLS OR WITH LOAD.*AK
INTERMITTENTLY WHILE PULLING OUT GEAR SHIFT WILL MOVE BY ITSELF INTO NEUTRAL OR IN REVERSE. CONSUMER HAS TAKEN VEHICLE TO DEALER 3 TIMES, AND PERFORMED DIAGNOSTIC TEST, BUT NO CODES WERE FOUND. VEHICLE CHECKS OUT NORMAL ,COULD NOT DUPLICATE DEFECT. *AK CONSUMER STATES WHILE VEHICLE IS ON AND AFTER SHIFTING FROM PARK TO DRIVE, THE VEHICLE WILL MOVE INTO NEUTRAL OR REVERSE ON ITS OWN, THIS USUALLY HAPPENS AFTER DRIVING APPROXIMATELY 1000-2000 MILES, ON ONE OCCASION WHILE PULLING OUT OF A PARKING SPACE, CONSUMER PUT VEHICLE IN DRIVE AND VEHICLE BEGAN TO MOVE BACKWARDS INSTEAD OF FORWARDS, DEALER WILL BE INSTALLING A CO-PILOT TO HELP DETERMINE THE CAUSE OF THE PROBLEM. *SLC
VEHICLE WAS TURNED ON WHEN CONSUMER GOT OUT TO TAKE LUGGAGE FROM TRUNK. 3 YEAR OLD CHILD HOPPED IN FRONT SEAT, PUT VEHICLE IN REVERSE AND ALMOST KILLED 6 CHILDREN STANDING BEHIND VEHICLE. MANUFACTURER STATED THERE WAS NO WAY FOR THEM TO ADD A LOCK TO VEHICLE. SAME INCIDENT HAPPENED AGAIN 1 MONTH AGO PRIOR TO THIS INCIDENT.*AK *SLC
GEARS CAN BE CHANGED WITHOUT FOOT ON BRAKE. *SLC
WHILE TRAVELING DOORS OPENED ON THEIR OWN. *AK
WHILE TEN YEAR OLD CHILD WAS GETTING OUT OF VAN SIDE POWER SLIDING DOOR DEPRESSED CLOSE BUTTON AND SLIDING DOOR CLOSED ON CHILD. WITH FORCE CHILD PUSHED DOOR OPEN. *AK *SLC
ALL FAILURES OCCURRED WITHIN 2 HOURS. NO SAFETY DEFECT MENTIONED. *AK
GEAR SHIFT LEVER ENGAGES WITHOUT FOOT ON BRAKES. CONSUMER HAD HAND RESTING ON SHIFT LEVER AND FOOT RESTING ON FLOOR, AND WEIGHT OF HIS HAND SLID INTO GEAR, AND RAN INTO THE GARAGE. DEALER ADVISED TO CALL PHONE NUMBER IN BACK OF OWNER'S MANUAL. IT WAS NOTHING HE COULD DO ABOUT IT. *AK
EXITING HIGHWAY AT 30 MPH WHEN RAIN STARTED. ATTEMPTED TO ENGAGE ELECTRIC CONTROL BUTTON TO RAISE DRIVERS SIDE WINDOW; WINDOW JAMMED ABOUT ONE INCH FROM TOP. PUSHED CONTROL BUTTON AGAIN BUT WINDOW DID NOT MOVE. WITHIN ABOUT 20 TO 30 SECONDS SMOKE BEGAN ENTERING INTERIOR OF CAR FROM UNDER THE CONTROL BUTTONS PANEL; ALSO DISTINCT ODOR OF BURNING PLASTIC AND/OR RUBBER STARTED COMING FROM INSIDE MY LEFT FRONT DRIVERS DOOR PANEL. SMOKE AND ACRID FUMES BECAME VERY STRONG AS I PULLED OVER AND STOPPED. I THREW OPEN MY DOOR, GOT OUT AND IMMEDIATELY USED MY ALWAYS PRESENT RATCHET SCREWDRIVER TO REMOVE THE CONTROL BUTTON COVER AND WAS ABLE TO DISCONNECT THE TWO ELECTRIC PLUGS WHICH I OBSERVED AND LUCKILY WITHIN ABOUT 2-3 MINUTES THE SMOKE ENDED. ABOUT THIRTY MINUTES LATER I RESTARTED MY CAR AND DROVE IMMEDIATELY TO MY DEALERS SERVIVE CENTER. AFTER ABOUT THREE HOURS THE SERVICE MGR. INFORMED ME THAT A SHORT CIRCUIT IN THE ELECTRICAL SYSTEM HAD TAKEN PLACE AND HAD "FRIED" SEVERAL OF THE COMPUTERS WITHIN THE SYSTEM. AS I HAD PURCHASED THE EXTENDED SERVICE CONTRACT, I WAS TOLD THAT THE REPAIRS WERE TOTALLY COVERED. IT WAS OVERHEARD BY ME WHEN THE MECHANIC WAS SPEAKING TO THE SVCE. MGR. THAT THEIR WAS EVIDENCE OF WATER WITHIN THE INNER DOOR AND ALSO IN AND AROUND THE CONTROL BUTTONS ON THE INSIDE. IS IT POSSIBLE THAT THE REAL PROBLEM IS WITH BODY DESIGN WHICH ALLOWS RAIN WATER TO SOMEHOW LEAK INTO THE INTERIOR OF THE DRIVERS DOOR UNNOTICED AND THERBY CAUSING THIS EMERGENCY? PERHAPS THE ELECT
VEHICLE FAILS TO HAVE A BRAKE LOCK ENTRY WITH KEY IN IGNITION. A 3 YEAR OLD HIT SHIFT LEVER AND VEHICLE STARTED TO ROLL BACKWARDS. VEHICLE WAS NOT TURNED ON AT THE TIME, BUT KEY WAS IN IGNITION.*AK *SLC
CONSUMER BELIEVES THAT VEHICLE WAS DESIGNED POORLY, SHE HAS CONCERNS WITH VEHICLE NOT BEING EQUIPPED WITH A BRAKE SHIFT INTERLOCK, HOWEVER THE BRAND NEW MODELS DO CONTAIN THIS FEATURE AND CONSUMER FEELS THAT THE MODEL SHE HAS AS WELL AS OTHERS SHOULD BE RECALLED. *JB
GREASE IS ALL OVER BODY OF VEHICLE. SOMEONE TOLD CONSUMER IT WAS FRONT WHEEL BEARING. *AK NUMEROUS ATTEMPTS HAD BEEN MADE TO FIX THE GREASE PROBLEM, BUT THE PROBLEM CONTINUES TO EXIST. THE CONSUMER WAS CONCERNED ABOUT SAFETY. *YH
TRANSMISSION INTERLOCK SYSTEM WAS NOT MADE WITH 2000 TOWN AND COUNTRY VAN, AND CHILD WAS ABLE TO PUT CAR IN DRIVE WITHOUT PRESSING BRAKES DOWN. *AK DEALER REFUSES TO INSTALL THIS FEATURE. *SLC
MOST 2000 VEHICLES COME WITH TRANSMISSION INTERLOCK SYSTEM. WITH THIS SYSTEM, ONLY WAY TO PUT CAR IN GEAR IS TO PRESS BRAKES. CONSUMER INDICATED THAT HIS VEHICLE DIDN'T COME WITH TRANSMISSION INTERLOCK SYSTEM. HIS CHILD PUT CAR IN GEAR, AND CAR ROLLED DOWN DRIVEWAY ON TWO OCCASIONS.*AK FRONT BRAKES PULSATE WHEN APPLIED, DEALE REPLACED FRONT ROTORS. THE FIRST INCIDENT WHERE CHILD SHIFTED VEHICLE INTOR EVERSE, THERE WAS DAMAGE TO THE VEHICLE AND TO THE CONSUMERS HOME, CONSUMER TRADED IN THE 2000 FOR A 2001 BECAUSE IT CAME EQUIPPED WITH THE INTERLOCK SYSTEM, CONSUMER WANTS CHRYSLER TO REIMBURSE HIM FOR THE DIFFERENCE HE HAD TO PAY. *SLC
VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY REARWARD AND FORWARD, RESULTING IN COLLISION, AND CAUSING MINOR INJURIES.*AK FRONT BRAKES FAILED AT THE TIME OF SUDDEN ACCELERATION. *SLC
REAR AXLE IS OFF CENTER BY ONE INCH. *AK THE MANUFACTURER REPRESENTATIVE AND THE DEALER AGREED THAT THE REAR AXLE WAS OFF THE CENTER, BUT INDICATED THAT IT WAS NOT A SAFETY CONCERN. THE CONSUMER DISAGREES. *YH
THERE IS NO INDEPENDENT ADJUSTMENT FOR AERO LIGHTS/ HALOGEN LAMPS. WHEN HIGH BEAM IS ACTIVATED, THEY ALL COME ON, AND SHOULD BE POINTED SLIGHTLY BELOW THE HORIZON. *AK *SLC
VEHICLE WAS INVOLVED IN A MAJOR FRONTAL AUTOMOBILE ACCIDENT, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY. APPROXIMATE SPEED OF VEHICLE WAS AT 25 MPH. CONSUMER SUSTAINED SERIOUS INJURIES. *AK
HEAD ON COLLISION WITH ANOTHER VEHICLE AT 35 MPH. BUMPER, HOOD, FENDERS AND STRUTS WERE DESTROYED. AIR BAGS DID NOT DEPLOY. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****742771
THE AWD DRIVE COMPONENT OF OUR VEHICLE IS CAUSING PROBLEMS, AND I AM CONCERNED THAT THERE MAY BE A SAFETY ASPECT. THERE IS SQUEALING NOISE AT LOW SPEED, A ROAR AT HIGH SPEED AND POOR GAS MILAGE FOR THIS TYPE OF VEHICLE. IT FEELS AS IF SOMETHING IS BOUND UP IN THE TRANSMISSION AND I AM CONCERNED THAT SOMETHING COULD BREAK LOOSE AND ENTER THE PASSENGER COMPARTMENT. THE DEALERSHIP AGREES THAT THERE IS A PROBLEM WITH THE VEHICLE, BUT CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM AND ASSERTS THAT IT IS A CHARACTERISTIC OF THE VEHICLE.*AK
WHILE VEHICLE WAS PARKED TRANSMISSION GEAR JUMPED OUT OF PARK, AND VEHICLE WENT THROUGH A GARAGE. *AK
GEARS CAN BE CHANGED WITHOUT DEPRESSING BRAKES, THIS IS A NORMAL CONDITION, AND MANUFACTURER WILL NOT ASSIST IN MAKING ANY CHANGES. *AK THE VEHICLE WAS NOT EQUIPPED WITH ANY DEVICE TO STOP CHILDREN FROM ENGAGING SHIFTING THE GEAR. THE MANUFACTURER ACKNOWLEDGED THE PROBLEM AND POINTED OUT THAT CHANGES WILL BE MADE WITH NEW MODELS. *YH
VEHICLE WAS PARKED WITH MOTOR RUNNING, AND 1 1/2 YEAR OLD CHILD REACHED OVER AND PUT VEHICLE IN REVERSE AND VEHICLE MOVED. CONSUMER'S FOOT WAS NOT ON BRAKE. *AK
WHILE DRIVING AND COMING TO A SUDDEN STOP REAR DRIVER'S SIDE SEAT, WHICH COULD BE UNLATCHED AND TAKEN OUT BUT IN THIS CASE WAS LATCHED, MOVED FORWARD, HITTING FRONT DRIVER'S SEAT. USUALLY THEIR CHILD WOULD BE SITTING IN THAT SEAT. THIS MIGHT HAVE CAUSED INJURIES. DEALER SAID THERE WAS NO PROBLEM WITH SEAT LATCH SYSTEM. *AK
WHEN DRIVING FRONT OF VEHICLE PULLED TO THE RIGHT, AND THERE WAS ACCESS WIND INSIDE OF VEHICLE. *AK
SINCE CONSUMER BOUGHT VEHICLE IT HAD ALWAYS PULLED TO THE RIGHT DUE TO BENT SUBFRAME, POSSIBLY DONE AT ASSEMBLY OR DAMAGED AT DELIVERY.PLEASE PROVIDE FURTHER INFORMATION.*AK
VEHICLE IS ABLE TO SHIFT INTO GEAR WITH OUT APPLYING THE BRAKE. DEALER HAS BEEN NOTIFIED.
ON THREE SEPARATE OCCASIONS CONSUMER EXPIENCED LOSS OF POWER WHILE TRAVELING AT 60 TO 65 MPH. *AK
SUBJECT NEW VEHICLES HAVE A DESIGN FLAW WHEREBY THREE DASHBOARD VENTS AND EDGES OF HIGH CONTRAST ARE POSITIONED MIDWAY DOWN THE DASHBOARD SUCH THAT THEY REFLECT STRONG GRILLE DETAIL IN THE MID WINDSHIELD, SEVERELY OBSCURING DRIVER VISION OF TRAFFIC, PEDESTRIANS, PETS, AND ROAD CONDITIONS IN THE PRESENCE OF OVERHEAD SUNLIGHT OR STREETLIGHTS. CLEAR DIGITAL PHOTO'S WILL BE SENT ILLUSTRATING THE HAZZARD IF YOU RSVP WITH AN E-MAIL ADDRESS THAT ALLOWS ENCLOSURE. PLEASE RSVP ASAP, THIS IS A MANUFACTURER CORRECTABLE ISSUE AND A SERIOUS HAZARD TO THOUSANDS OF DAIMLER CHRYSLER & DODGE MINI VAN OWNERS & DRIVERS.
TRANSMISSION FAILED TO HOLD VEHICLE WHILE IN "PARK". WIFE HAD TWO NEAR MISSES WHEN VEHICLE DRIFTED AWAY WHILE IN "PARK" ONE IN A SCHOOL PARKING LOT. DEALER REPLACED TRANSMISSION AT 131 MILES.
THE ENGINE "REVVED" DIRECTLY AHEAD OF ME WAS A TELEPHONE POLE, HAD MY FOOT ON THE BRAKES AT THAT TIME IT COULD NOT HOLD TO STOP THE CAR.
THE HORN BECAME INOPERATIVE AT 3,OOO MILE DUE TO A DEFECTIVE HORN ASSEMBLY. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE DRIVING AT ANY SPEED CAR PULLED TO THE RIGHT. CONSUMER HAS TAKEN VEHICLE TO 3 CHRYSLER DEALERS AND ON OUTSIDE SOURCE. THEY SAID THAT IT WAS DUE TO A DEFECTIVE PART IN FRONT BACK AND FORNT RIGHT OF THE CASTER. DEALER PUT SHINS IN. CURRENTLY, THERE IS A WHISTLING NOISE, AND VEHICLE STILL PULLS TO THE RIGHT.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →