Page 7 of 8 · complaints 301–350 of 362

1999 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Visibility › Windshield Wiper/Washer
Filed Oct 10, 2001FL

WINDSHIELD WIPERS WORKED INTERMITTENTLY, DEALER REPLACED THE MOTOR, HOWEVER WIPERS DO NOT CLEAN THE WINDOW AS THEY DID BEFORE CAUSING LACK OF VISION, CONSUMER REQUESTED THAT THE DEALER ADJUST THE WIPERS AND THE DEALER STATED THAT THE WIPERS WERE INSTALLED ACCORDING TO CHRYSLER SPECIFICATIONS AND THAT IF THIS ADJUSTMENT WAS MADE, THE CONSUMER WOULD BE CHARGED FOR IT. *SLC

Wheels › Rim
Filed Sep 13, 2001NC

DEALERSHIP HAS TO REPLACE ALL FOUR WHEEL RIMS BECAUSE OF CORROSION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Aug 24, 2001WA

ACUTE FAILURE OF ENGINE BELT TENSIONER RESULTED IN IMMEDIATE LOSS OF POWER ACCESSORIES, INCLUDING STEERING AND BRAKES. ENGINE COOLANT CIRCULATION LOST AS WELL AS THE SERPENTINE BELT HAD DERAILED. IT WAS NOT POSSIBLE TO REINSTALL THE BELT AS THE TENSIONER WAS FROZEN IN PLACE.*AK

Electrical System › 12v/24v/48v Battery › Cables
Filed Aug 21, 2001CO

VAN WOULD NOT START. BATTERY APPEARED WEAK. HAD VEHICLE TOWED TO DEALER. SERVICE DEPARTMENT STATED THAT THE POSITIVE BATTERY CABLE HAD CORRODED THROUGH, ABOUT 6 INCHES DOWN FROM TERMINAL CLAMP. NO OUTSIDE INDICATION OF SERIOUS CABLE CORROSION. CONCERN IS THAT THE VAN GAVE NO INDICATION OF A PROBLEM UP UNTIL THE TIME IT WOULD NOT START. IF THE CABLE HAD FAILED WHILE DRIVING WE COULD OF EXPERIENCED LOSS OF ELECTRICAL POWER, AND LOSS OF ENGINE POWER, LEADING TO LOSS OF CONTROL OF VEHICLE. SERVICE REPAIR DEPARTMENT STATED THAT THEY ARE REPAIRING SEVERAL OF THESE CABLE PER YEAR, AT LEAST ON THE 1999 MODEL VANS. SERVICE DEPARTEMENT ALSO STATED THAT THE WIRING DESIGN HAD BEEN CHANGED DUE TO THE HIGH COST TO REPLACE POSITIVE BATTERY CABLE (QUOTED AS BEING $720) AS IT IS PART OF THE MAIN WIRING HARNESS AS WELL AS STARTING SYSTEM. I BELIEVE THIS IS A POTENTIAL DEFECT THAT SHOULD BE REPAIRED BY CHRYSLER. IN OVER 40 YEARS OF MOTOR VEHICLE ASSOCIATED ACTIVITIES I HAVE NEVER HEARD OR SEEN A BATTERY CABLE ITSELF THAT HAS CORRODED. I HAVE SEEN CORROSION ON A CABLE NEXT TO THE OLD STYLE TERMINAL CLAMPS (E.G., MADE OUT OF LEAD) BUT NOT TO THE CABLE ITSELF. IT APPEARS TO BE SOME KIND OF GALVANIC CORROSION AS IT IS ONLY THE POSITIVE BATTERY TERMINAL THAT EXHIBITS CORROSION. THE POSITIVE BATTERY CABLE TERMINAL CLAMP IS MADE OUT OF A DIFFERENT METAL THAN THE NEGATIVE BATTERY CABLE TERMINAL CLAMP.*AK

Steering › Hydraulic Power Assist › Pump
Filed Aug 13, 2001IL

WHILE IN PARKED POSITION WITH ENGINE RUNNING, BELT TENSIONER BROKE OFF CREATING A LOUD NOISE AND FELL TO THE GROUND. *YH

Tires › Valve2 killed
Filed Jul 26, 2001IN

I HAVE TWO WHEELS ON THIS VEHICLE THAT KEPT GOING FLAT WITH NO APARENT REASON. INVESTIGATION REVEALED IT WAS CORROSION AROUND THE VALVE STEM. THIS WAS ORIGINALY BLAMED ON SALT CORROSION. THIS VEHICLE HASN'T BEEN IN SALT AS I AM A SNOW BIRD AND GO SOUTH FOR THE WINTER. FURTHER INVESTIGATION REVEALED SAVERE CORROSION AROUND THE SAFETY AND SEALING BEAD. IN THE INNER SECTION OF THE WHEEL WHERE IT IS ONLY .150 INCH THICK THE CORROSION IS .110 INCH DEEP. I FEEL THIS IS A SERIOUS DEFECT AND HAVE REPLACED THE TWO DEFECTIVE WHEELS. ONE OF THE WHEELS WHEN REMOVED CONTAINED ABOUT 1/2 CUP OF WHAT APPEARED TO BE WATER.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 12, 2001IL

WHILE DRIVING AT 45 MPH IT WILL SHIFT INTO NEUTRAL BY ITSELF,WHEN IT SLOWS TO 5MPH IT SHIFTS BACK INTO DRIVE BY ITSELF.HAS HAPPENED 3 TIMES IN LAST 2 YEARS COMPUTER SHOWS NO ERROR CODES AND I AM TOLD NEVER COULD HAPPEN AS I DESCRIBE IT. NOT POSSIBLE ACCORDING TO CHRYSLER AND THE DEALER. SO FAR LUCKY NO ACCIDENTS. PLEASE HELP. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jul 9, 2001DE

TENSIONING DEVICE THAT HOLDS SERPENTINE BELT IS DEFECTIVE, IT DOES NOT HOLD BELT IN PLACE, AND THE BELT COMES LOOSE. WHEN BELT COMES LOOSE, VEHICLE WILL LOOSE POWER STEERING AND ABS. CONTACTED DEALER, AND THIS WAS THE FOURTH TIME CONSUMER HAS TAKEN VEHICLE IN. *AK *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jun 5, 2001FL

4 YEAR OLD CHILD WAS ABLE TO PUT CAR IN GEAR WITHOUT TOUCHING BRAKES.*AK

Wheels
Filed Jun 5, 2001OH

THE VEHICLE IS EXPERIENCING SEVERE DETERIORATION OF THE ALUMINUM WHEEL PLATING AT THE TIRE BEAD CAUSING CONTINUOUS AIR LEAKS WHICH CAUSE THE TIRES TO SLOWLY DEFLATE, THE CONSUMER WAS INFORMED BY A PLATING COMPANY THAT THE WHEELS HAD NOT BEEN PROPERLY PREPARED PRIOR TO THE PLATING PROCESS, THE DEALER STATED THERE APPEARED TO BE SOME TYPE OF ELECTROLYSIS OCCURING BETWEEN THE TIRE AND WHEELS. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch9 killed
Filed May 23, 2001TN

WHEN CHANGING GEARS CONSUMER DOESN'T HAVE TO PUT ON BRAKES. THERE IS NO AUTOMATIC INTERLOCK SYSTEM. *AK

Wheels › Rim
Filed May 18, 2001IL

WHEN LOCAL TIRE SERVICE CENTER EXAMINED TIRES FOR AN AIR LEAK ALL OF WHEELS WERE CORRODED ON THE INTERIOR, ALLOWING AIR TO ESCAPE THROUGH THE RIM. NTS. *AK THE FOUR CHROME WHEELS WERE CORRODED AND WERE REPLACED BY THE CONSUMER. THE CONSUMER BELIEVES THE WHEELS WERE DEFECTIVE AND THE MANUFACTURER SHOULD REIMBURSE HIM THE COST OF THE WHEELS. *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 8, 2001PA

THERE IS NO SHIFT INTERLOCK SYSTEM IN VEHICLE TO PREVENT CHILD FROM TAKING VEHICLE OUT OF PARK GEAR. .*AK *JB

Fuel System, Gasoline
Filed May 1, 2001WA

WHILE TRAVELING NOTICED GAS SMELL INSIDE OF VEHICLE. DEALER HAS BEEN NOTIFIED, CAN'T FIND CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 3, 2001TX

CONSUMER'S WIFE WAS DRIVING WHEN SHE RODE THROUGH A PUDDLE OF WATER, AND SERPENTINE BELT CAME OFF, CAUSING HER TO LOSE POWER STEERING, ETC.*AK THE CONSUMER LEARNT FROM THE DEALERSHIP THAT THES SERPENTINE BELT FAILURE WAS A COMMON PROBLEM. *YH

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Apr 2, 2001PA

ALL FOUR WHEELS ON MY MINI-VAN ARE CORRODING AND TIRE FAILURES ARE RESULTING FROM THE PITTING ON THE WHEELS WEARING THE SEALS ON THE TIRES. THE CHRYSLER SERVICE DEPARTMENT AT OUR LOCAL DEALERSHIP ACKNOWLEDGES THAT THIS IS A FAILURE WHICH IS PRESENTING A SAFETLY HAZARD, BUT STATES THAT CHRYSLER WILL OFFER NO ASSISTANCE WITH THIS ISSUE AS THE VAN IS BEYOND THE WARRANTY LIMIT FOR MILEAGE. A SECOND 1999 CHRYSLER TOWN AND COUNTRY LIMITED MINI-VAN BELONGING TO A NEIGHBOUR IS EXPERIENCING THE SAME PROBLEM. *AK (DOT NUMBER: M30D TIRESIZE: 215/65R16)

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Mar 28, 2001CA

VEHICLE WAS ABLE TO SHIFT OUT OF GEAR WITHOUT APPLYING BRAKE PEDAL. WOULD LIKE TO KNOW WEATHER THIS COMPLIED WITH FMVSS. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Air Bags › FrontalCrash4 injured
Filed Mar 22, 2001IL

CONSUMER HIT ANOTHER VEHICLE WHILE DRIVING BETWEEN 25-30 MPH, FRONT CRASH AT AN ANGLE. AIRBAGS DID NOT DEPLOY, $ 4135.51 DAMAGE TO VEHICLE. *AK

Power Train › Automatic TransmissionCrash
Filed Mar 8, 2001IN

CHILD PLACED VAN IN DRIVE BY FALLING ON GEAR SHIFT, VAN CRASHED INTO GARAGE WALL. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Mar 7, 2001NY

THIS VEHICLE ENGAGES INTO GEAR WITHOUT THE BRAKE DEPRESSED. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Mar 1, 2001MS

I HAD TO HAVE THE TANK ON MASTER CYLINDER REPLACED DUE TO SEEPING OF BRAKE FLUID. NO OBVIOUS SOURCE OF THE LEAK WAS DETERMINED. IT SEEMED TO BE COMING FROM AROUND THE RUBBER SEALS WHERE THE TANK ATTACHES TO THE MASTER CYLINDER. THE FIRST WARNING OF THE LEAK WAS THE BRAKE WARNING LIGHT. UPON CHECKING THE FLUID IT WAS DISCOVERED TO BE VERY LOW. IT WAS REFILLED TO THE PROPER LEVEL. THE TANK AREA WAS WELL CLEANED AND DRIED. WITHIN HOURS THE TANK WAS AGAIN WET WITH FLUID. THE LEVEL GRADUALLY DECREASED OVER THE NEXT SEVERAL DAYS AS THE FLUID SEEPED OUT. NO BRAKE FAILURE WAS OBSERVED, ON LOSS OF FLUID FROM THE TANK. I HAD A LOCAL MECHANIC PURCHASE A NEW TANK FROM A DEALER AND PUT IT ON THE CAR. NEW RUBBER SEALS WERE PROVIDED WITH THE TANK. TIME WILL TELL IF THIS HAS FIXED THE PROBLEM.*AK

Electrical System › Alternator/Generator/Regulator
Filed Jan 17, 2001VA

CAR STILL WILL NOT START AFTER SEVERAL REPLACEMENTS OF BATTERIES. THEN STARTER AND ALTERNATOR. SPOKE TO MR. OWENS OF GREENBRIER ABOUT A EXTEND WARRANTY ON MY VAN RESPOND I'LL HAVE TO GET BACK TO YOU. BY THE WAY YOUR VAN IS READY FOR PICK UP. I LEFT SEVERAL VOICE MESSENGER IN RESPONSE TO MY WARRANTY THAT ME AND MR. OWEN SPOKE ABOUT, WITH NO RESPONSE. I STILL HAVEN'T PICK UP MY VAN AT THIS TIME. 16 JANUARY 2001 I MAKE ONE MORE CALL TO MR. OWEN AND GET HIS VOICE MESSAGE AGAIN, I LEAVE A MESSAGE. HE GETS BACK TO ME ON 17 JANUARY 2001 TELL ME THAT I HAVE A EXTEND WARRANTY FOR 50,000 MILES AND MY QUESTION TO MR. OWEN DOES THIS INCLUDE MY 36,000 WARRANTY, RESPONSE IS YES. YOUR VAN IT READY FOR PICK UP. NO IT IS NOT READY FOR PICK UP I RECEIVE A CALL FOM MR. KRAMER THIS MORNING TELL ME TO PICK UP MY VAN AND LESS THAN TWO HOURS LATER MR. KRAMER TELLS ME THAT DON'T PICK UP THE VAN BECAUSE IT WILL NOT START AND WE ARE WORKING ON IT. MR. OWEN RESPONSE IS I'LL GET BACK TO YOU. A HOUR LATER MR. OWEN CALL BACK TO TELL ME THAT A EXPERT /HELP DESK PERSON IS WORKING WITH GREENBRIER TO RESOLVE THE PROBLEM. BUT I'M STILL WITHOUT MY VAN WHICH I NEED TO GET BACK AND FORTH TO WORK IN AND OTHER ACTIVITIES OF MY THREE CHILDREN. SOME "SOUTHERN HOSPITALITY PROGRAM" HAS FAILED ME. I'M WITH OUT A VAN STILL. SEVEN TRIES TO REPAIR A VAN I THINK IS ENOUGH. CHRYSLER STILL HAS NOT CALL ME TO ACCOMDATED MY NO VEHICLE. GREENBRIER CHRYSLER SERVICE MANAGERS FAVORITE LINE IS ME PATIENT. PLEASE HELP ME WITH THIS SI

Steering › Hydraulic Power Assist System
Filed Jan 12, 2001MO

LUCKILY I WAS DRIVING VERY SLOW BECAUSE I HAD JUST GOT ON MY STREET,AND THEN MY STEERING WENT COMPLETELY OUT, I MANAGED TO GET OVER TO THE SIDE OF THE STREET, WHEN I GOT OUT OF THE CAR, THE PARTS OF THE CAR WERE ON THE GROUND. I WAS GOING TO GET ON THE HIGHWAY. *AK

Seats › Front Assembly › Seat Heater/Cooler
Filed Jan 9, 2001PA

WIRING IN DRIVER'S SIDE SEAT HEAT MALFUNCTIONED. OVERHEATED ON LEFT SIDE WHEN SWITCHED ON. SERVICE DEPT AT DEALER DISCONNECTED, STATING THAT IT WAS GETTING SO HOT THAT IT WAS A HAZARD. SO HOT IT COULD MELT WIRING. POSSIBLE FIRE HAZARD. REPLACEMENT AND REPAIR ESTIMATED AT $1500!!*AK

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)Crash
Filed Jan 8, 2001WI

CAR WAS RUNNING, THE HEAT WAS ON, THE LIGHTS WERE ON, AND THE CAR WAS IN PARK. I DOUBLED CHECKED THAT THE CAR WAS IN PARK WHEN I STEPPED OUT OF THE VAN. ANDRIA SAID SHE TOO LOOKED TO SEE IF THE CAR WAS IN PARK AND IT WAS. I SHUT MY DRIVERS SIDE DOOR AND HEADED TO THE GARAGE TO GO INSIDE WHILE ANDRIA GOT HER PURSE AND BOOK OUT OF THE FRONT PASSENGER CAR SEAT, WHERE SHE HAD BEEN SITTING. I WENT INTO THE HOUSE AND UNPACKED THE BREAKFAST OUT OF THE MCDONALDS BAG FOR MY GIRLS AND SET DOWN THE 3 ORANGE JUICES ON THE COUNTER, NEAR OUR TOASTER. I THREW SOME GARBAGE OUT INTO THE TRASH UNDER THE SINK THAT I HAD PUT INTO THE MCDONALDS BAG, WHICH WAS MADELEINES BANANA PEEL THAT SHE HAD BEEN EATING ON THE WAY TO GET ANDRIA. I HAD BEEN INSIDE THE HOUSE FOR ABOUT 30 SECONDS OR MORE. I THEN WENT OUT THE DOOR THAT LEADS TO OUR GARAGE TO HEAD TO THE CAR. WHEN I STEPPED OUTSIDE THE DOOR, I SAW ANDRIA HAD UNBUCKLED MADELEINE FROM HER CAR SEAT AND HAD MADELEINE IN HER ONE ARM, AS SHE WAS PICKING UP HANNA WITH HER OTHER FREE ARM TO CARRY BOTH GIRLS INSIDE THE HOUSE. I SAID I WAS LEAVING NOW AND WAITED FOR THEM TO JOIN ME NEAR THE DOOR, WHICH LED TO THE HOUSE. I KISSED BOTH GIRLS ON THE CHEEK AND SAID GOODBYE. ANDRIA TOLD ME SHE HADNT SHUT THE PASSENGER SIDE SLIDING DOOR WHERE SHE HAD GOTTEN THE KIDS OUT, AS SHE HAD NO FREE HANDS. (SINCE SHE WAS CARRYING THEM BOTH). SO I STARTED WALKING IN A DIAGONAL IN THE GARAGE, TO HEAD OUTSIDE THE GARAGE TO THE DRIVEWAY TO CLOSE THE PASSENGER SIDE, SLIDING DO

Wheels › Rim
Filed Jan 4, 2001MA

THE INSIDE OF THREE RIMS SHOW SIGNS OF OXIDATION WHICH CAUSED AIR LOSS IN THE TIRES DUE TO LACK OF A SMOOTH SURFACE WITH WHICH THE TIRE COULD MATE, THE SHOP STATED THAT CHROME PLATED WHEELS SHOULD NOT BE USED IN WINTER AS THE ROAD SALTS DESTROY THE PLATE, CONSUMER BELIEVES CHROME PLATED WHEELS SHOULD NEVER BE OFFERED AS AN OPTION FOR VEHICLES DELIVERED TO REGIONS WITH SNOWY WINTERS AND THINKS THEY SHOULD BE RECALLED. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 23, 2000MO

MASTER CYLINDER LEAKED INTO THE POWER BRAKE BOOSTER WHICH CAUSED MY ENTIRE BRAKE SYSTEM TO FAIL. IF THE VEHICLE HAD BEEN MOVING AT THE TIME OF FAILURE, IT COULD HAVE CAUSED MANY FATALITIES. THE DEALER FIXED IT AT NO COST, HOWEVER, I BELIEVE THAT THIS COMPONENT SHOULD BE INVESTIGATED. THE DEALER WAS NOT CONCERNED THAT THIS COULD HAVE CAUSED MANY FATALITIES.

Service Brakes, Air › Antilock
Filed Dec 21, 2000IL

SNOW OR ICE LEAKED INTO MY REAR BRAKES, MY REAR BRAKES LOCKED UP AND VAN IMMEDIATELY STOPPED. THERE WAS A LOAD POP WHEN THIS HAPPENED. THE VAN HAD TO BE TOWED TO THE DEALER. WE WERE NOT INJURED BECAUSE WE WERE GOING VERY SLOWLY WHEN THIS HAPPENED BUT IT COULD HAVE BEEN TRAGIC IF WE HAD BEEN IN HEAVY TRAFFIC OR TRAVELING AT A HIGH SPEED. I THINK THIS COULD BE A PROBLEM ON OTHER VANS LIKE OURS AND THAT IT HAS PROBABLE CAUSED SOME SERIOUS CRASHES. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Oct 18, 2000GA

CONSUMER WAS TRAVELING 55MPH ON HIGHWAY AND THERE WERE DEERS IN THE MIDDLE OF THE ROAD DANCING. HOWEVER, DEERS WERE FAR AWAY, UP THE ROAD. THERE WAS TIME FOR VEHICLE TO STOP. CONSUMER APPLIED THE BRAKES TWO TIMES, BUT BRAKES DIDN'T STOP. VEHICLE. THIRD TIME SHE APPLIED THE BRAKES, THEY GRABBED A LITTLE BIT. BUT, IT WAS TOO LATE,VEHICLE RAN INTO THE DEERS. VEHICLE SUFFERED DAMAGE. DEALERSHIP WAS AWARE OF MALFUNCTIONED BRAKES. THERE WAS AIR IN BRAKE LINES. ROTORS WERE HEATED BECAUSE PADS AND ROTORS WERE BLUE, AND PADS AND ROTORS WERE REPLACED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › RotorCrash
Filed Oct 13, 2000MA

ROTORS HAVE RUSTED FROM INSIDE, RESULTING IN A COLLISION. DEALER HAS INSPECTED VEHICLE.*AK

Suspension › Front › Wheel Bearing
Filed Oct 11, 2000GA

THE WHEEL BEARING WERE DEFECTIVE AND CAUSED NOISE. NLM

Wheels
Filed Oct 10, 2000MD

BOTH REAR TIRES BEGAN GOING FLAT ON A WEEKLY BASIS. BOTH BEGAN OCCURING AT ABOUT THE SAME TIME IN AUGUST, 2000. NO PUNCTURE COULD BE FOUND IN TIRES. REPORTED PROBLEM TO DEALER (ANTWERPEN DODGE, COLUMBIA, MD). DEALER SERVICED VEHICLE AND REPORTED THEY COULD FIND NO PROBLEMS. TIRES CONTINUED GOING FLAT. ANTWERPEN AGAIN SERVICED VEHICLE, DISMOUNTED ONE REAR TIRE FROM WHEEL AND FOUND SEVERE WHEEL CORROSION. TOLD US IT WAS OUR FAULT BECAUSE WE HAD PUT FIX-A-FLAT IN THE TIRE...WE HAD NOT! WE HAVE PUT NOTHING BUT AIR INTO THESE TIRES. CHRYLSER WAS CONTACTED (1-800-992-1997) AND AFTER SPEAKING WITH ANTWERPEN'S SERVICE MGR DECLINED TO WARRANT DEFECT. CHRYSLER WANTS US TO PAY $625.00 PER WHEEL TO REPLACE THESE DEFECTIVE WHEELS A THAT ARE ONLY ONE YEAR OLD! WHEELS HAVE NOW BEEN EXAMINED BY A WHEEL SPECIALTY SHOP (YE OLE WHEEL SHOP, 6363 WASHINGTON BLVD, ELKRIDGE, MD). THIS SHOP REPAIRS DAMAGED WHEELS AND DOES WORK FOR SEVERAL INSURANCE COMPANIES. SPECIALTY SHOP FOUND NO EVIDENCE OF FIX-A-FLAT OR ANY OTHER FOREIGN MATERIAL IN TIRE/WHEEL. INFORMED ME THAT THIS TYPE OF CORROSION WAS COMMON WITH CHROME PLATED WHEELS THAT ALSO HAD BEEN CHROME PLATED ON THE INSIDE SURFACES. INDICATED THAT MOISTURE HAD GOTTEN INTO THE TIRE/WHEEL ASSEMBLY (PROBABLY THROUGH AN AIR HOSE AT A SERVICE STATION). THE MOISTURE THEN CREATED A REACTION BETWEEN THE CHROME AND THE WHEEL MATERIAL CAUSING THE WHEEL TO "EAT ITSELF". WHEEL EXAMINED HAS HOLES IN THE INSIDE OF THE WHEEL WHERE THE REACTION HAS EATEN COMPLETELY T

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 20, 2000CA

CONSUMER HAS A INTERMITTENT PROBLEM WITH BRAKES. HAS TO INCREASE STOPPING DISTANCE TO STOP. DEALER SAYS THE BRAKES ARE THE BEST DESIGN FOR THE VEHICLE.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Sep 12, 2000TN

VEHICLE CAUGHT ON FIRE, CLAIM # 42-1356-292. NLM

Structure › Body › Door
Filed Sep 7, 2000CA

THIS VAN IS VERY UNSAFE I NEED HELP

Wheels › Rim
Filed Aug 25, 2000IL

RIMS ARE DEVELOPING HOLES INSIDE OF THE RIMS AND THE AIR LEAKS OUT. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC TOLD HIM THAT VEHICLE PASSED WARRANTY MARK.*AK LEFT FRONT AND RIGHT FRONT RIMS DEVELOPED PIN HOLES IN MIDDLE OF RIM. *YH

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Jul 31, 2000FL

SEAT WARMER HEATING ELEMENT CAUSED SEAT ON T PASSENGER'S SIDE TO CATCH ON FIRE. THIS HAPPENED WHILE DRIVING THE VAN. DRIVER WAS ABLE TO PUT OUT THE FIRE. NO ONE WAS SEATING IN THE SEAT AT THE TIME. DEALER HAS BEEN CALLED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Power Train › Axle AssemblyCrash4 injured
Filed Jul 19, 2000CA

REAR AXLE OF BROKE! AXLE BROKE ON INSIDE OF RIGHT REAR WHEEL/BRAKE ASSEMBLY. CAUSED BRAKES TO FAIL AS CONTINUED ON THREE (3) WHEELS. WE SKIDDED LEFT AND RIGHT, TURNED INTO THE SKIDS, ALMOST HITTING OTHER MOTORISTS AND VEHICLES. ALMOST WENT OVER EMBAKEMENTS. FRAME BENT. NEW TIRE AT TIME.

Wheels
Filed Jun 22, 2000KY

CHROME WHEELS HAVE A PIN HOLE WHICH CAUSES A LEAK. TIRES CANNOT BE PROPERLY INFLATED.*AK TIRES CAN NOT HOLD AIR FOR MORE THAN A DAY DUE TO PIN HOLE LEAK IN CHROME WHEEL. *YH

Seats
Filed May 24, 2000IL

THE REMOVABLE SECOND SEATS DO NOT HAVE A POSITIVE LOCKING MECHANISM FOR ATTACHING THE SEATS TO THE FLOOR, RESULTING IN THE SEAT COMING LOOSE WHILE TURNING CORNER. *MJS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 5, 2000IL

CONCERNED ABOUT POTENTIAL OF FIRE PREVIOUS LAW SUIT SETTLED IN REGARDS TO VOYAGER AND TOWN AND COUNTRY FUEL TANK ERUPTED FROM ROAD DEBRIS CONTACTED DEALER NO RESPONSE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 4, 2000GA

INTERMITTENTLY WHEN BRAKES ARE DEPRESSED PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE, AND VEHICLE VIBRATION. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *AK

Suspension
Filed Jan 24, 2000GA

VEHICLE HAS A VIBRATION IN STEERING COLUMN WHEN ITS DRIVEN AT SPEEDS OF 50 MPH OR FASTER.DLR CANNOT DETERMINE CAUSE, AND CANNOT FIX DEFECT AFTER 10 ATTEMPTS.*AK

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Jan 21, 2000MI

THE ELECTRICAL HEATING OF THE LEATHER COVERED SEATS WAS BEING USED DUE TO COLD WINTER CLIMATE. THE PASSENGER WAS DROPPED OFF BUT THE SEAT HEATING WAS LEFT IN THE ON POSITION. WHILE DRIVING DOWN THE ROAD, A BURNING ODOR WAS NOTICED, THEN SPARKS AND THE LEATHER COVER AND PADDING IGNITED. WHILE STOPPING THE VEHICLE TO EXTINGUISH THE FLAMES, A HOLE THE SIZE OF A QUARTER WAS BURNED INTO THE SEAT BACK.THE BURN HOLE EXISTS IN THE MIDDLE OF THE SEAT BACK IN THE THREADED SEAM. SMOKE DAMAGE EXISTS ON THE UPPER PORTION OF THE SEAT BACK. THE HEATED SEAT HAS STOPPED WORKING. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 14, 2000NY

WHEN THE BRAKES WERE APPLIED PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING WHICH CAUSED A COLLISION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK *ML

Seats › Front Assembly › Seat Heater/Cooler
Filed Dec 30, 1999IL

SEAT HEATER ON THE DRIVER AND PASSENGER'S SEATS BECAME TOO HOT AND SCORCHED SEAT. MJS

Seats › Front Assembly › Seat Heater/Cooler
Filed Dec 26, 1999NE

BOTH THE DRIVER AND PASSENGER SEAT WARMERS ARE EXTREMELY HOT, THE DRIVER SIDE SEAT WARMER APPARENTLY SHORTED OUT OR BURNED THE SEAT AS THERE WAS A BAD SMELL AS IF SOMETHING WAS BURNING WITHIN 5 MINUTES AFTER STARTING THE VAN, THEN THE SEAT WARMER DID NOT WORK AND WHEN I GOT HOME AND INSPECTED THE SEAT A SMALL 4CM HOLE WAS BURNED THROUGH THE LEATHER WITH APPARENT BLACKENED SEAT MATERIAL BENEATH. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Dec 6, 1999MN

FUEL GAUGE SENDING UNIT FAILED CAUSING ENGINE TO STOP EVEN THOUGH GAS WAS IN THE TANK. MJS

Visibility › Windshield
Filed Nov 30, 1999NC

REAR WINDOW CRACKED. NLM

Steering › Hydraulic Power Assist › Pump
Filed Sep 30, 1999MO

WHEN BACKING OUT CONSUMER NOTICED VIBRATION AND LOUD NOISES COMING FROM VEHICLE. CONSUMER CONTACTED THE DEALER, DEALER HAS LINKED THE PROBLEM TO POWER STEERING FAILURE. DEALER HAS REPLACED THE POWER STEERING PUMP ON SEVERAL OCCASIONS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →