1999 Chrysler Town And Country complaints

PLASTIC GAS TANK DEVELOPED A HOLE AND BEGAN LEAKING. I HAVE NOTICED THAT THERE ARE OTHER REPORTS OF THIS SAME ISSUE -- COULD IT BE A DESIGN FLAW?*AK

PASSENGER SEAT BECAME EXTREMELY HOT AND PRUDUCED SMOKE AND BURNT THROUGH THE LEATHER BECAUSE THE SEAT HEATER SHORTED OUT.*AK

WHEN GOING UP HILL (DRIVEWAY) VEHICLE DOES NOT PULL LIKE NORMAL, IT HESITATES AND STUTTERS. I MUST PUT IT INTO LOW IN ORDER TO PULL THE HILL. ALSO, WHEN REVERSING VEHICLE VIBRATES AND MOVES VERY SLOWLY. VEHICLE DRIVES FINE IN NORMAL CONDITIONS, THE ONLY PROBLEM IS PULLING UP HILL AFTER A STOP AND REVERSING AT ANY TIME.*AK

WHILE DRIVING AT 15/20 MPH TRANSMISSION HOSE BURST. TRANSMISSION FLUID LEAKED OUT WHICH CAUSED VEHICLE NOT TO ACCELERATE. CAUSE OF THE HOSE FAILURE WAS UNDETERMINED. *AK

DRIVER BEGAN TO SMELL SMOKE WHILE TRAVELING WITH SEAT HEATER ON. DRIVER'S LEGS BEGAN TO BURN FROM THE SEAT, AND TURNED THE SEAT HEATER OFF. MANUFACTURER WAS CONTACTED. *AK

I HAVE HAD TO REPLACE 3 OF MY MY 4 CHROME ALLOY WHEELS AS THEY ARE COMING APART AT A SEAM NEAR THE BEAD OF THE TIRE. MY FIRST THOUGHT WAS THAT THE RIMS SUSTAINED A BLOW, BUT IT SHOWS NO SIGN OF IMPACT. THIS STRIKES ME AS A SEVERE DEFECT WITH POSSIBLE SERIOUS INJURY IMPLICATIONS. THE DEALER'S SERVICE DEPARTMENT WAS RUDE AND DISMISSED ANY POSSIBILITY OF A POTENTIAL DEFECT.*AK

I OWN A 1999 TOWN & COUNTRY LXI. ON JAN. 24, 2003 I HAD TAKEN IT TO MY LOCAL GARAGE FOR A BROKEN SEAT . I WAS INFORMED THAT THE SEAT TRACK AT THE MOTOR ASSEMBLY WAS BROKEN. CHRYSLER'S POSITION IS THAT THIS IS MY RESPONSIBILITY. IT IS MY CONTENTION THAT A SEAT SHOULD BE ABLE TO WITHSTAND THE IMPACT OF A CRASH, AND NOT FAIL DUE TO NORMAL WEAR AND TEAR. TO ME , THIS IS A VERY SERIOUS SAFETY ISSUE.*AK

THE DRIVER'S SIDE VIEW MIRROR IS HEATED. THERE IS A GEL TYPE RESIDUE COMING FROM THE MIRROR WHICH HAS DAMAGED IT TO THE POINT WHERE CONSUMER CAN NOT SEE OBJECTS FROM IT. ALSO THE PASSENGER SIDE VIEW MIRROR INTERMITTENTLY WILL NOT MOVE WHEN ATTEMPTING TO ADJUST RESULTING IN REDUCED VISIBILITY. *PH

A RECALL WAS ISSUED ON NOVEMBER 4, 2002 FOR CHRYSLER TOWN AND COUNTRY MINI VANS 1996-1998 MODEL YEARS. SITUATION: THE CLOCKSPRING ON ABOUT 1,475,000 OF THE AFFECTED VEHICLES MAY LOSE THE ELECTRICAL CONNECTION TO THE STEERING WHEEL MOUNTED ELECTRICAL COMPONENTS. [NHTSA RECALL NO. 02V293/DAIMLERCHRYSLER RECALL NO. B24] MY 1999 TOWN AND COUNTRY MINI VAN HAS THE SAME EXACT PROBLEM. THIS POSES A SERIOUS PROBLEM FOR ME AND MY FAMILY'S SAFETY. I DON'T UNDERSTAND WHY MY VAN IS NOT COVERED. IT IS ONLY LOGICAL THAT OTHER YEAR VANS EVEN NEWER THAN THE RECALL YEARS BE COVERED. MINE WAS BUILT 6 MONTHS AFTER RECALL END. CONSIDERING THE RECALL OF OVER 1.5 MILLION OTHER UNITS. IT ONLY MAKES SENSE THAT THE 1999 MODEL YEAR WAS ALSO PUT TOGETHER WRONG ALSO. I HAVE WRITTEN TO DAIMLER CHRYSLER BUT WAS TURNED DOWN BY: ANDREW MILLER SENIOR STAFF REPRESENTATIVE DAIMLERCHRYSLER CUSTOMER ASSISTANCE CENTER HE GAVE ME THE TYPLE CORPORATE REPLY IN TRYING TO GET OFF THE HOOK. IS THERE ANYTING YOU CAN DO?*AK

THE VEHICLE'S CRUISE CONTROL AND HORN WERE INOPERATIVE. THE DEALER STATED THE PROBLEM WAS THE CLOCK SPRING. THE VEHICLE VIN WAS NOT INCLUDED IN THE RECALL. *CB *NLM

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH RIMS AND THE WHEELS. STATED THAT THEY ARE ORIGINAL EQUIPMENT AND THE CHROME ON THE WHEELS RIMS IS PEALING OFF AND DAMAGING THE TIRE FROM THE INSIDE BECAUSE OF THE CORROSION OF THE RIMS. MANUFACTURE WAS CONTACTED AND STATED THAT THEY NEVER HAD A PROBLEMS LIKE THAT AND THAT THEY WOULD NOT REPLACE IT.

SUBMITTING THIS COMPLAINT ON BEHALF OF MY 80 YR. OLD MOTHER. 1999 TOWN & COUNTRY PURCHASED NEW SEPT. 1999 NOW 40000 MILES. REQUIRED REPAIRS PAST 2 WEEKS. AIRBAG AND HORN $250, SPEEDOMETER $135, CRACKED EXHAUST MANIFOLD COST TO BE DETERMINED. AIRTCONDITIONER $ TO BE DETERMINED EST. TO COST $1100. OUR PHONE CALL TO CHRYSLER CUSTOMER SERVICE (800-426-6451) WAS A HORRIBLE EXPERIECE. *AK

CONSUMER HAD PROBLEMS WITH A TEARING ON A TIRE. DEALER WAS CONTACTED, AND STATED THAT THE RIMS WERE BAD.*AK

CHECK AIRBAG LIGHT ILLUMINED WHEN DRIVING. HORN, CRUISE CONTROL AND RADIO CONTROL ON STEERING WHEEL DO NOT WORK. MECHANIC IDENTIFIED DEFECTIVE CLOCK SPRING ASSY. SAID IT WAS A RECALL ITEM. DEALER SAID RECALL ONLY APPLIED TO 1996-1998 MODEL YEARS, NOT MINE WHICH WAS 1999. SAME CLOCK SPRING ASSY AS RECALL. *NLM

VAN PURCHASED NEW IN 7/99. NOW HAS 30,000 MILES ON IT AND FINAL PAYMENT IS NEXT MONTH. IN DEC. 02, DRIVERS SIDE HEATING ELEMENT WENT OUT. IN FEB. 03, PASSENGER SIDE WENT OUT. NOTICED A SMALL BURN HOLE IN SEAT, TOOK IT TO DEALER, THEY WOULD ORDER NEW ELEMENTS, BUT WE'D HAVE TO LIVE WITH THE HOLE. FEB 24, DROPPED SON OFF AT SCHOOL, DRIVING TO WORK, KEPT SMELLING SOMETHING. LOOKED OVER AND SMOKE WAS COMING OUT OF THE HOLE IN THE PASSENGER SEAT. PULLED OVER, PUT IT OUT WITH SNOW. GOT TO WORK, CALLED THE DEALER, THEY TOLD ME TO BRING IT IN THE NEXT DAY!! WHEN LEAVING WORK, SEAT MOTOR KEPT RUNNING. TOOK IT TO THE DEALER IMMEDIATELY, ASKED THEM TO PULL THE FUSE SO THERE WOULD BE NO POWER TO THE SEATS. THEY SAID THERE WAS NO WAY IT DISCONNECT THE SEATS. WHEN HUSBAND GOT HOME, HE REACHED UNDER THE DRIVERS SEAT AND PULLED THE FUSE. TOOK IT IN THE NEXT MORNING, SAID THEY WOULD CHECK IT AND ORDER NEW ELEMENT. ONE HOUR LATER THEY CALLED AND SAID THEY WOULD HAVE TO ORDER NEW SEATS FOR BOTH DRIVER AND PASSENGER SIDE. THAT WAS 2/25/03. TODAY IS 6/19/03, STILL NOT FIXED. DEALER SAYS THEY HAVE PASSENGER SIDE SEAT BUT NOT THE DRIVERS SIDE. IT IS STILL AT FACTORY. AFTER 2 MONTHS OF CALLING, THEY HAVE SAID THE FACTORY SHIPPED IT OUT 6/17 AND SHOULD BE HERE IN ABOUT 2 WEEKS. I REFUSE TO LET THEM PUT THE PASSENGER SIDE IN WITHOUT THE DRIVERS SIDE BEING FIXED BECAUSE I AM AFRAID IT WILL CATCH FIRE ALSO. CHRYSLER CUSTOMER ASSISTANCE IS NO HELP WHAT SO EVER. THEY REFUSE TO GIVE ME THE DISTRICT REPS NU

MINIVAN HAD A ELECTRICAL FIRE UNDER THE DASH. *TT

MY 1999 TOWN AND COUNTRY AIR BAG WARNING LIGHT CAME ON, HORN, AND CRUISE CONTROL HAVE STOPPED WORKING. DEALER CLAIMS IT'S A DEFECTIVE CLOCKSPRING ASSEMBLY AND THEY ARE BEING RECALLED IN THE 1996-98 YEAR MODELS, BUT NOT 1999. MY COST - $180. I BELIEVE 1999 YEAR MODELS SHOULD BE INCLUDED AS WELL. I SEE FROM YOUR WEBSITE THAT I AM NOT THE ONLY PERSON IN THE 1999 YEAR CATEGORY THAT HAS HAD THIS PROBLEM (OR SHOULD I SAY THE PRIVILAGE OF PAYING FOR IT). *AK

ALL OF A SUDDEN 3 OF 4 TIRES WERE NOT HOLDING AIR. SLOWLY DEFLATING REQUIRING AT LEAST WEEKLY INFLATION. TOOK VEHICLE TO TIRE SHOP WHERE IT WAS DISCOVERED THAT THE ALUMINUM/CHROME WHEELS WHICH CAME ON THE VEHICLE WERE DETERIORATING, MAKING AN AIR-TIGHT SEAL IMPOSSIBLE. WILL THIS CONDITION ULTIMATELY AFFECT THE INTEGRITY OF THE WHEEL? CONTACTED DAIMLER/CHRYSLER AND THEY RESPONDED "...,YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED," AS THE VEHICLE IS OUT OF THE MANUFACTURER'S WARRANTY PERIOD.*JB

MY 1995 DODGE CARAVAN AND MY 1999 CHRYSLER TOWN&COUNTRY BOTH HAVE GEN 3 DEFECTIVE SEAT BELTS IN THEM. THEY NEED TO BE RECALLED AND REPLACED. *NLM

I JUST WATCHED A LOCAL NEWS STATION ABOUT CHRYSLER'S GEN 3 SEAT BELT LATCHES. IT APPEARS THAT THEY NEED TO BE RECALLED. WHAT WILL NHTSA DO ABOUT THIS? HOE LONG WILL IT BE FOR NHTSA TO TAKE ACTION? *NLM

THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB

THE HORN FAILED TO WORK. *JB

THE DRIVER'S HEATED SEAT MALFUNCTIONED, AND BURNED THROUGH THE LEATHER SEAT. *JB

THE OWNER NOTICED THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN MALFUNCTIONED, THE DEALERSHIP REPLACED THE CLOCK SPRING, WHICH WAS RECALLED, HOWEVER THE CONSUMER'S VEHICLE IDENTIFICATION NUMBER DID NOT APPLY. RECALL #02V293000. *JB THE CRUISE CONTROL AND THE RADIO CONTROL WERE ALSO AFFECTED BY THE CLOCKSPRING, WHICH WAS RECALLED ON THE 1996-98 TOWN AND COUNTRY VEHICLE'S. SCC

THE CONSUMERS VEHICLE EXPERIENCED SYMPTOMS OF RECALL 02-V-293-000 WHICH IS RELATED TO THE CLOCKSPRING ASSEMBLY. THE RECALL STATED THAT THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS. NO CORRECTION DONE; DEALER REFUSED TO REPAIR RECALLED PART. *NLM

THE WINDSHIELD WIPERS FAILED. *JB

1999 CHRYSLER T&C WITH 80,000 MILES. TIE ROD LOOSE $200, ALTERNATOR TENSION RUSTED $200, STRUT COVERS RUSTING $900. THESE AND THE GENERAL POOR QUALITY RATING OF THIS VEHICLE HAS COST ME THOUSANDS IN TRADE-IN VALUE AND PLACED MY FAMILY IN JEOPARDY. *JB

THE AIRBAG LIGHT STAYS ON AND THE HORN DOESN'T WORK. I OWN A 1999 CHRYSLER TOWN AND COUNTRY LXI VAN. *JB

TIRES LOSING AIR DUE TO CHROME PLATED ALUMINUM RIMS BEING BADLY CORRODED. *AK

THE TIMING BELT WAS REPLACED. *JB

THE SEAT HEATER CAUGHT FIRE.*JB

WHILE DRIVING TO WORK, I SMELLED SOMETHING BURNING. I LOOKED OVER AND MY PASSENGER SIDE SEAT WAS SMOKING. I TURNED OFF MY SEAT HEATERS AND WHEN I STOPPED THE VAN, I NOTICED THERE WAS THREE HOLES IN THE FRONT PART OF THE SEAT. THE HEAT COIL HAD BURNED THROUGH.*JB

PROBLEMS WITH THE CLOCK-SPRING (CRUISE CONTROL,HORN,REMOTE RADIO CONTROLS,AIR BAG WARNING LIGHT) PREVIOUS PROBLEM WITH HYDRAULIC BRAKE MASTER CYLINDER . REPLACED ON 1/14/03 [64,100]. *NLM

THE SEAT HEATER WAS TO HOT, WHICH CAUSED THE HEATER TO BURN A HOLE INTO THE DRIVER SEAT.*JB

WHEN CONSUMER ATTEMPTED TO MOVE OR PULL INTO TRAFFIC, THE VEHICLE HESITATED, AND AT TIMES THE VEHICLE DID NOT GO INTO REVERSE.*JB

THE AIRBAG LIGHT ILLUMINATED WHILE DRIVING. NOW THE CRUISE CONTROL, RADIO, HORN AND THE FUNCTIONS ON THE STEERING WHEEL ARE INOPERATIVE. THE CAUSE OF THIS PROBLEM IS UNKNOWN. *NLM THE MECHANIC STATED THAT THE CLOCKSPRING WAS BAD. THE WAS A RECALL FOR THE 1996-98 MODELS. THE CONSUMER FOUND THAT SIX OTHER SAME MAKE/MODELS HAVE EXPERIENCED THE SAME PROBLEM WITH THE 99 MODEL AND FELT THAT THIS MODEL SHOULD BE INCLUDED IN THE RECALL. RECALL#02V293000 SCC

THE PASSENGER SIDE SEAT HEATER HAD BURNED A WHOLE IN THE SEAT. SCC *JB

HORN HAS STOPPED WORKING, CHECK ENGINE LIGHT STAYS LIT, AIRBAG LIGHT KEEPS COMING ON AT LEAST ONCE A WEEK AND CHIMES. DEALERSHIP BELIEVES FROM THE DESCRIPTION THAT IT MAY BE THE CLOCKSPRING EXCEPT THAT MY CRUISE CONTROL STILL WORKS. VEHICLE FROM 1996-1998 HAS BEEN RECALLED FOR THE CLOCKSPRING. PLEASE BE ADVISED THAT THE SAME PROBLEMS THAT CAUSED THAT RECALL ARE SHOWING UP ON 1999 MODELS.

WHEEL RIMS ARE ARE LEAKING DUE TO OXIDATION ON THE PLATING. ALL TIRES LEAKING AIR WEEKLY. NOTE THE NUMBER OF COMPLAINTS ABOUT THIS PROBLEM INDICATES IT IS COMMON TO THIS VEHICLE.

THE DRIVER AND PASSENGER SEATS OVERHEATED.*JB

THE CLOCK SPRING FAILED.*JB

THE SEAT WARMER DID NOT PERFORM AS DESIGNED.*JB

DRIVER'S SEAT ON OUR 1999 CHRYSLER TOWN AND COUNTRY IGNITED AS A RESULT OF THE SEAT HEATER MALFUNCTIONING. IT BURNES A HOLE THROUGH THE LEATHER SEAT AND SINGED MY WIFE'S PANTS.

VEH. HAS BEEN IN SHOP SINCE NEW 19 TIMES. HOOD MISALIGNED,DOORS MISALIGNED, TACK STOP WORKING, HORN STOP WORKING, SIDES SLIDING DOORS DRAGGING, STEERING COLUMN LOOSE, AIR COMPRESSOR REPLACED TWICE, BELT CONTINUES TO JUMP OFF VEH. WHICH HAS ALMOST CAUSED THE OPERATOR OF THE VEH. TO T-BONE ANOTHER VEH. ON A RIGHT TURN FROM AN INTERSECTION. CHRYSLER SEEMS NOT TO CARE UNTIL SOMEONE IS EITHER SERIOUSLY HURT OR KILLED. BELT ISSUE HAS BEEN BROUGHT BACK ON 4 SEPERATE OCCASIONS AND I AM AFRAID TO LET MY FAMILY DRIVE THE VEH.

SUDDEN FAILURE OF ENGINE SERPENTINE BELT TENSIONER. SOON AFTER STARTING VEHICLE, AND WHILE BACKING OUT OF GARAGE THERE WAS A LOUD BANG UNDER THE HOOD. INSTANTLY POWER STEERING WAS LOST ALONG WITH ENGINE COOLING AND ALTERNATOR OUTPUT. TENSIONER ASSEMBLY MOUNTING BOLT HAD SHEARED OFF FROM APPARENT METAL FATIQUE, THROWING OFF THE SERPENTINE BELT. THE RESULTANT VIOLENT DEPARTURE OF THE TENSIONER ASSEMBLY ALSO SHATTERED THE POWER STEERING PUMP PULLEY. THIS COULD HAVE BEEN CATASTROPHIC ON THE HIGHWAY.

FRONT SEAT HEATERS BECOME UNCOMFORTABLY HOT. UNABLE TO SAFELY USE HEATERS, AFRAID OF SEATS CATCHING FIRE. LOCAL DEALER STATES NOTHING THEY CAN DO UNDER WARRANTY EVEN THOUGH THIS IS A $36,000+ VEHICLE WITH AN EXTENDED FACTORY WARRANTY.

VEHICLE ACCELERATES MAKING IT HARD FOR CONSUMER TO REGAIN CONTROL TO DECELERATE. DEALER HAS BEEN NOTIFIED. PH

BRAKE PEDAL GOES DOWN ALL THE WAY TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. PH. *AK

WHILE DRIVING THE VEHICLE, THE SPEED CRUISE CONTROL IS NOT WORKING PROPERLY, MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES THAT VEHICLE'S AIRBAG SENSOR LIGHT CONTINUES TO STAY ON AND HORN DOSEN'T WORK. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS