1999 Chrysler Town And Country complaints

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE HEAD LIGHT BULBS ON THE PASSENGER SIDE. DEALER WAS CONTACTED AND HAVE STATED THAT THERE IS NO RECALLS AND THAT THERE IS NOTHING THEY CAN DO. TS

FOLLOWING A ROUTINE OIL CHANGE SERVICE BY A SEARS AUTO CENTER MY TRANSMISSION BEGAN TO MALFUNCTION. I CHECKED THE FLUID LEVEL AND FOUND IT OVER-FILLED BY OVER A PINT. I PULLED THE EXCESS OUT TO GET IT TO THE PROPER LEVEL. WHEN IT CONTINUED TO GET WORSE I TOOK IT TO THE DEALER. THEY FOUND PARTICLES IN THE PAN AND SAID THE TRANSMISSION HAD TO BE REPLACED. TS IN TALKING TO THE SEARS AUTO CENTER ABOUT THE ISSUE, IT WAS REVEALED THEY DO NOT EVEN CARRY THE PROPER ATF (ATF+3 OR +4) FOR CHRYSLER TRANSMISSIONS. OBVIOUSLY, WHEN THEY "TOPPED IT OFF" THEY USED DEXRON/MERCON. CURIOUS IF SEARS AUTO CENTERS GENERALLY DID THE SAME, I CHECKED WITH ANOTHER CENTER AND FOUND THE SAME PROCEDURE (I.E. USING THE WRONG FLUID) TO BE IN PLACE, ALTHOUGH THEIR SERVICE MANUAL SPECS TELL THEM TO USE ONLY ATF +3 IN THAT CHRYSLER TRANSMISSION. IT APPEARS THIS MAY BE A LARGER PROBLEM THAN LOCAL AND COULD HAVE CONTRIBUTED SIGNIFICANTLY TO THE POOR RECORD OF CHRYSLER TRANSMISSIONS IN RECENT YEARS. IT IS HARD TO BELIEVE THIS HAS NOT SURFACED (OR MADE PUBLIC) BY EITHER SEARS OR CHRYSLER.

BOTH DRIVER SIDE AND PASSENGER SIDE SEAT HEATERS GET TOO HOT. THE DRIVER'S SIDE HEATING ELEMENT BURNED THROUGH THE LEATHER SEAT. THE HEATER CANNOT BE USED SAFETLY. WE ARE CONCERNED ABOUT IT STARTING ON FIRE.

CONSUMER STATED THAT THE SEAT HEATER IS TO HOT CAUSING THE HEATER TO BURN A HOLE INTO THE DRIVER SEAT CAUSING AND DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

WHEN CONSUMER STARTED THEIR VEHICLE IT WOULDN'T START, THEN SMOKE STARTED COMING FROM UNDER THE HOOD. THE DEALERSHIP INDICATED THAT THE PROBLEM WAS CAUSED BY THE STARTER MOTOR. PLEASE PROVIDE MORE DETAILS. *TS

ELECTRIC SEAT WARMER BURNED PASSENGER'S SEAT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

AIRBAG LIGHT ON. HORN AND CRUISE CONTROL INOPERATIVE. THE CLOCKSPRING ASSEMBLY THAT CONNECTS THE STEERING WHEEL MOUNTED ELECTRICAL COMPONENTS TO THE ELECTRICAL SYSTEM SEEMS TO HAVE LOST THE ELECTRICAL CONNECTION TO THOSE COMPONENTS. THERE IS A RECALL FOR THIS PROBLEM FOR CHRYSLER MINIVANS FROM 1996-1998. WE HAVE A 1999 TOWN-AND-COUNTRY AND IT ALSO HAS THE SAME PROBLEM. I WOULD LIKE TO ASK YOU TO INCLUDE 1999 MODELS IN THIS RECALL.

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE CLOCK SPRING FAILED AND CAUSED A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

CONSUMER STATES WHILE TRAVELING IN HEAVY RAIN VEHICLE LOSS ALL POWER STEERING AND SERPENTINE BELT FALLS OFF. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES THAT THE CLOCK WENT OUT CAUSING THE AIR BAG LIGHT TO STAY ILLUMINATED, HORN TO GO OUT, AND CRUISE CONTROL TO NOT ENGAGE. TS

CONSUMER STATES THAT HER VEHICLE IS EXPERIENCING THE SAME DEFECT WITH THE AIR BAG CLOCKSPRING AS IN RECALL NUMBER 02 V 293 000, BUT VEHICLE IS NOT INCLUDED CAUSE THE RECALL IS NOT ON THIS YEAR VEHCILE.TS

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE HORN WILL OPERATE INTERMITTENTLY. DEALER NOTIFIED TS

HORN DOES NOT BLOW UNLESS HIT VERY HARD AND IN COLD TEMPS IT WILL NOT BLOW AT ALL. DT

I WAS DRIVING THE VAN AT NORMAL HIGHWAY SPEED WHEN THE REAR LEFT WINDOW BURST AND SHATTERED INTO PIECES ALL OVER THE BACK SEAT AND REAR STORAGE AREA. POLICE EXAMINED IT AND TOLD ME THAT IT DID NOT APPEAR AS IF ANYTHING STRUCK THE WINDOW, BUT THAT SOMETIMES VAN WINDOWS SUCH AS THAT ONE SHATTER BECAUSE OF PRESSURE. THE MANUFACTURER REFUSED TO PROVIDE ANY ASSISTANCE WHATSOEVER. DT

THE TIRE RACK (WWW.TIRERACK.COM) IS SELLING TIRES FOR MINIVANS WITH A LOAD INDEX RATING OF 96T. THEY TELL CUSTOMERS THAT LOAD INDEX IS PROPER FOR MINIVANS. THAT IS INCORRECT ACCORDING TO MICHELIN AND OTHER TIRE MANUFACTUERS. THE LOAD INDEX RATING NEEDS TO BE AT LEAST 98. I RECEIVED 31000 MILES ON A SET OF MICHELIN X-1 TIRES THAT HAVE AN 80000 MILE WARRANTY. MICHELIN AGREED TO WARRANTY THE TIRES EVEN THOUGH THE TIRE RACK SOLD ME INCORRECT TIRES. THE TIRE RACK MUST BE STOPPED FROM PUTTING OUT FALSE INFORMATION ABOUT LOAD RATING INDEX. MICHELIN HAS TOLD ME THEY HAVE RECEIVED A LOT OF COMPLAINTS ABOUT TIRES AND THEY ARE ALL RELATED TO TREADWEAR AND THE PROPER LOAD INDEX RATING. DT

WHILE DRIVING THE VEHICLE AT THE 40MPH, PASSENGER SEAT CAUGHT ON FIRE; SEAT HEATER GOT A SHORT CIRCUIT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES TIRES ARE CONSTANTLY LOSING AIR PRESSURE. VEHICLE CHECKED BY DLR WHO DETERMINED THAT VEHICLE'S RIMS ARE DISINTEGRATING. MR

TRANSFER CASE BLEW OUT AFTER A SPARE TIRE WAS INSTALLED. THE VEHICLE WAS TOWED TO THE DEALER, AND CONSUMER WAS INFORMED THAT ALL WHEEL DRIVE VEHICLES WAS NOT DESIGNED TO BE DRIVEN WITH A SPARE TIRE. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR *JB

FRONT AND REAR SHOCKS ARE LEAKING WHERE THEY CONNECT WITH SHAFT. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK

INTERMITTENTLY VEHICLE WILL NOT START, OR WILL STALL OR WILL LOSE POWER STEERING. CONTACTED DEALER, THEY CANNOT FIND THE CAUSE.*AK

RIGHT FRONT TIRE WENT FLAT. INSPECTION BY LOCAL REPAIR SHOP FOUND THAT THE WHEEL RIM HAD SUSTAINED SEVERE CORROSION DAMAGE. CORROSION HAD EATEN THROUGH THE CHROME PLATING ON THE ALUMINUM ,AND CAUSED PINHOLE LEAKS, LEADING TO THE LOSS OF AIR PRESSURE. INSPECTION OF THE OTHER THREE WHEELS INDICATED MODERATE CORROSION ON ONE OF THE OTHER RIMS. CONSUMER WAS AWARE OF OTHER COMPLAINTS RELATING TO CORROSION AND WOULD LIKE TO SEE AN INVESTIGATION PENDING. *TT...*AK

AIR BAG SENSOR LIGHT COMES ON AND STAYS ON. THIS CAN CAUSE THE AIR BAG NOT TO DEPLOY IN AN ACCIDENT OR TO DEPLOY PERMATURELY. *AK THE CONSUMER STATES THAT IF SHE ADJUSTS THE STEERING WHEEL IT WILL GO OUT. FORD DEALER SUGGESTS THAT IT IS A MANUFACTURER DEFECT. *SCC

RIGHT FRONT AND REAR WHEEL RIMS ARE CORRODING, RESULTING IN AIR HOLES CAUSING TIRE TO GO FLAT. CONTACTED DEALER.*AK CONSUMER STATES THAT THE CHROME PLATING IS FLAKING OFF. *SLC

WHILE MAKING A SLOW RIGHT HAND TURN IT BECAME DIFFICULT TO STEER VEHICLE. DEALER DETERMINED POWER STEERING UNIT AND IDLER ARM HAD TO BE REPLACED.*AK *SLC

PARTS IN INSIDE OF THE VEHICLE GOT HOT TO THE POINT WHERE THEY HAVE BURNED THE CONSUMER. CONSUMER HAS SECOND DEGREE BURNS ON LEFT HAND, AND THIRD DEGREE BURNS ON RIGHT HAND. CONTACTED DEALER, AND DEALER WAS GOING TO TAKE A LOOK AT THE VEHICLE.*AK

EQUIPPED WITH GEN 3 RESTRAINTS. NEEDS TO BE REPLACED WITH GEN 4.*AK

THE LARGE (1.5IN.) BUNDLE OF WIRES THAT GOES FROM THE BATTERY/FUSE BOX TO THE STARTER/OTHER PLACES...GOES THROUGH A CUTOUT IN THE BOTTOM/FRONT OF THE VEHICLE THIS BUNDLE RUBS WITH VIBRATION UNTILL THE INSULATION IS GONE. SHORT CAUSES THE FIRE. MY BROTHER'S VAN IS BUILT THE SAME WAY.

FUEL TANK WAS LEAKING DUE TO MALFUNCTION OF FUEL SENDING UNIT. DEALER CONTACTED. *AK

CONSUMER STATED THE DRIVERS SEAT HEATER BECOMES SO HOT THAT IT IS UNUSABLE, IT WAS TURNED ON FOR AWHILE, AND AFTER 10-15 MINUTES THE VEHICLE SMELLED LIKE SMOKE, AND THE SEAT WAS TOO HOT TO SIT ON AND IT BURNED 2 HOLES IN THE LEATHER SEAT.*JB

VEHICLE WAS LOSING BRAKE FLUID WHICH CAUSED BRAKES TO FAIL. WHEN BRAKES FAIL BRAKE PEDAL GOES TO THE FLOOR, LOSING ALL FUNCTIONS. BRAKE FLUID HAS TO BE IN VEHICLE AT ALL TIMES IN CASE OF A REFILL. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AKI

CONSUMER CONTACTED DEALER REGARDING DEFECTS IN VEHICLE. HOWEVER, CONSUMER WAS TOLD BY THE DEALERSHIP THAT VEHICLE WAS NOT INCLUDED IN RECALL O0 V 268 000. HOWEVER, CONSUMER WAS IN FACT INCLUDED IN RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING 10 MPH THERE WAS A LOUD NOISE COMING FROM UNDER THE HOOD AND VEHICLE STARTED TO SLOW DOWN. VEHICLE WAS TOWED TO DEALER, THE TRANSMISSION NEEDS TO BE REPLACED.*JB

CONSUMER STATES THAT THE TRANSAXLE INPUT SPEED SENSOR WAS REPLACED. WHILE DRIVING, THE VEHICLE STALLED, DEALER INFORMED CONSUMER THAT THE COMPUTER WOULD HAVE TO BE REPLACED. *SLC

RIMS WERE CORRODING FROM INSIDE OUT. MECHANIC WAS TOLD THAT THIS CONDITION WAS UNSUAL.*AK

THIS IS A CORRECTED COMPLAINT FROM ODI#759939. WE PURCHESD THE VAN WITH 38,600 MILES. WE BELIEVED WE HAD A 3,000 MILE OR 3 MONTH WARRANTY. THE DRIVER'S SIDE SEAT HEATER SHORTED AND CAUSED THE SEAT TO CATCH FIRE. NOT A SMOLDER, A REAL FIRE WITH FLAME AND SMOKE ETC. MY 4 CHILDREN WERE IN THE VEHICLE. FORTUNATELY MY WIFE WAS STANDING NEAR THE VAN AND WAS ABLE TO PUT THE FIRE OUT WITH SNOW. WE NOTIFIED SCOTT MORRIS AT MORRIS MOTORS AND HE SAID HE WOULD CHECK INTO THE SITUATION. WE HAVE WAITED PATIENTLY AND ONLY CALLED EVERY COUPLE OF WEEKS. HE KEPT TELLING US CHRYSLER WOULD CALL US. NO-ONE EVER CALLED. TODAY SCOTT SAID HE WILL DO NOTHING AND SHOULD HAVE LET THE VAN BURN UP. NO KIDDING, HE SAID THAT. WE CALLED CHRYSLER OURSELVES. THEY TOLD US THEY WOULD DO NOTHING AND NOT TO CALL BACK AND THAT WE COULD NOT SPEAK WITH ANY SUPERVISORS. WHAT IF THE VAN BURNED WITH MY CHILDREN IN THE VEHICLE AND WE COULDN'T PUT THE FIRE OUT? WHAT IF THE VAN BURNS WHILE PARKED IN MY GARAGE AND CAUSES A HUGE CATASTROPHE? WE NEED HELP AND NO-ONE IS WILLING TO HELP US. THEY ARE, IN FACT, RUDE AND SARCASTIC. ALL WE ARE ASKING IS FOR A NEW SEAT THAT IS WORKING PROPERLY AND SAFELY. THAT IS ALL WE WANT. PLEASE HELP. THANK YOU. NLM

CONSUMER RECEIVED RECALL LETTER 99V268000 FOR SEAL ON FUEL RAIL. CONSUMER CONTACTED DEALER ,AND THEY STATED THAT PARTS WERE NOT AVAILABLE. CONSUMER WAS CONCERNED BECAUSE A FIRE COULD START. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

RESTRAINTS COME LOOSE WHEN HIT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

WHEN DISENGAGING SPEED CONTROL BY DEPRESSING BRAKE PEDAL, VEHICLE WOULD IDLE HIGH AND GAIN SPEED. DEALER HAS BEEN NOTIFIED, AND COULD NOT REMEDY PROBLEM. *AK *JB

CRUISE CONTROL DOES NOT WORK. WHEN IT IS ON AND SET IT DOES NOT HOLD SPEED. IF LEFT ON IT WILL UNEXPECTEDLY ACCELERATE AND THEN WILL NOT TURN OFF WITH THE BRAKE. THE ONLY WAY TO TURN IT OFF IT AT THE STEERING SWITCH. IT WAS NOT WORKING ONE NIGHT AND THE VAN ACELLERTAED AS I WAS CHANGING LANES ON ICE. MY REACTION WAS TO BRAKE AND VAN ACELERATED IMMEDIATLEY AFTER I TOOK MY FOOT OFF THE BRAKE. GOOD THING I REMEMBERED QUICKLY TO USE SWITHCH AT STERRING WHEEL FOR THERE WERE OTHER AUTO AROUND. THE CHYSLER SERVICE CENTER THAT I HAVE TAKEN MY VAN TO THREE TIMES HAS NOT BEEN ABLE TO DIAGNOSE THIS PROBLEM YET AND THEREFORE IT IS NOT FIXED. I WILL CONTINUE TO TRY AND GET THE CRUISE CONTROL FIXED . I NEVER USE MY CRUISE CONTROL BECAUSE IT IS SO DANGEROUS. I HOPE NO OTHERS ARE INJURED DISCOVERING THIS PORBLEM.*AK

SLIDING DOOR AND HATCH DOOR SHAKE LOOSELY. AT ONE POINT, DOORS OPENED UP WHILE CONSUMER WAS DRIVING. CONTACTED DEALER AND THE DEALER NOTED THAT THERE WAS A RATTLE AND MADE AN ADJUSTMENT, BUT PROBLEM STILL OCCURS.*AK *TT

INSURED STATES THAT THE VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 42-1356-292. *YH

TIRES WERE LOSING AIR PRESSURE. DEALERSHIP EXAMINED VEHICLE FOR THIS PROBLEM, AND REPLACED TIRE VALVE STEM. WORK PERFORMED BY DEALERSHIP DID NOT REMEDY PROBLEM. DEALERSHIP THEN DIAGNOSED THAT THERE WAS A POSSIBLE CHEMICAL REACTION WITH TIRE REPAIR SEALANT, WHICH CONSUMER CLAIMED WAS NEVER USED WITH THIS VEHICLE. AN EMPLOYEE AT A SALVAGE YARD INFORMED CONSUMER THAT PROBLEM OF CONTINUED LOSS OF AIR PRESSURE IN TIRES COULD BE RELATED TO A CHEMICAL REACTION WITH THE CHROME PLATING OF WHEEL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

ON THREE OCCASIONS, ONCE SITTING STILL, SECOND BACKING, THIRD AT 55 MPH, TRANSMISSION SLIPPED INTO NEUTRAL. *AK

THE ENGINE HAS HAD A HORRIBLE LOUD SQUEAKING SOUND WHEN THE AIR CONDITIONING IS ON. ALMOST EVERY BELT AND THE TENSIONER HAS BEEN REPLACED MORE THAN ONCE. THE SERVICE CENTER AT CENTER CHRYSLER IN VAN NUYS CALIFORNIA REPEATEDLY HAS TOLD ME THIS IS NORMAL. I HAVE NEVER HEARD ANOTHER CAR EVER WHICH SOUNDS SO BAD. I AM AFRAID THAT SOMETHING IN THE ENGINE WILL SNAP OR BREAK WHILE I AM DRIVING WITH MY SMALL CHILDREN. I AM GETTING NO ADEQUATE RESPONSE FROM CHRYSLER. EVERYTIME I CALL I AM TOLD THERE IS NO PROBLEM BUT THE MECHANIC HAS NOW TOLD ME THAT HE THINKS IT MAY BE THE WATER PUMP BELT. WHY IS CHRYSLER NOT DEALING WITH A DEFECTIVE CAR?*AK

IT IS POSSIBLE TO SHIFT INTO DRIVE WITHOUT FIRST APPLYING THE BRAKES. THIS IS A SERIOUS SAFETY ISSUE WITH SMALL CHILDREN. MANUFACTURER SHOULD DO SOMETHING ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT!*AK

WITHIN A FEW MONTHS OF BUYING THIS VEHICLE BRAND NEW A LOUD NOISE DEVELOPED WHILE STEERING AT LOW SPEEDS THAT WAS LATER ASCRIBED TO A LOOSE BELT. A FEW MONTHS LATER, WHILE SPOUSE WAS DRIVING AT APPROX 45-50 MPH, THE SPEEDOMETER WENT DEAD AND THE TRANSMISSION GOT STUCK IN 2ND OR 3RD GEAR. THE VEHICLE SLOWED DOWN AND WOULD NOT GO MUCH FASTER THAN ABOUT 35 MPH. THIS WAS LATTER DETERMINED TO BE DUE TO SOME FAULTY SENSOR. JUST A FEW MONTHS AFTER THAT, WITH THE VEHICLE BARELY 2 YEARS OLD, THE BATTERY WENT DEAD FOR NO APPARENT REASON. NEW BATTERY WAS NEEDED. NOW I HAVE THIS HUMMING NOISE IN THE REAR BRAKES WITH BARELY 31K MILES ON THE VEHICLE. WHAT'S NEXT? THIS THING (SO-CALLED VEHICLE) HAS ALREADY COST US MUCH LOST TIME (TAKING IT TO THE DEALER) AND THE ASSOCIATED MONEY IN LOST WAGES!*AK

THE A/C UNIT SHOULD HAVE LASTED LONGER THAN IT DID. AM NOW REPAIRING A SECOND TIME. NON WARRANTY. NO HELP FROM THE DEALER OR MANUFACTURER.. *AK

WHILE DRIVING ABOUT 65 MPH VEHICLE SUDDENLY STARTED DROPPING SPEED, RPM'S WENT UP AS CONSUMER APPLIED ACCELERATOR,BUT VEHICLE KEPT SLOWING DOWN. DEALER COULD NOT FIND PROBLEM, THIS HAPPENED AGAIN IN SEPTEMBER 2001. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THERE WAS A NOISE COMING FROM FRONT BRAKES. TOOK VEHICLE TO DEALER, AND THEY REPLACED PADS AND TURNED ROTORS. *AK CONSUMER FEELS THAT THE MATERIALS USED IN THE BRAKE ROTORS ARE NOT UP TO STANDARD. *YH