Page 5 of 19 · complaints 201–250 of 938

1996 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Air Bags
Filed Sep 5, 2002MO

CLOCK SPRING ASSEMBLY WAS REPLACED ON 09/03/02. AIR BAG LIGHT STAYED ON AND CRUISE CONTROL DID NOT WORK PRIOR TO REPLACEMENT . COST $180.83. OTHER INCIDENTS OF THIS PROBLEM ARE WELL DOCUMENTED ON THE INTERNET. REPLACEMENT WORK PERFORMED BY LUCAS SMITH DODGE, 1600 PARKWAY WEST, FESTUS, MO 63028, (636)933-5000.*AK

Exterior Lighting › Headlights
Filed Aug 26, 2002VA

HEADLIGHT LENS HAS DEVELOPED A CLOUDING EFFECT, IMPACTING THE ILUMINATION OF LIGHTS.*AK *JB

Structure › Body › Door
Filed Aug 22, 2002MI

THE AUTOMATIC DOOR LOCKS LOCK AND UNLOCK THEMSELVES REPEATEDLY ON THEIR OWN. AT ANY DRIVING SPEED THE LOCKS GO NUTS, UP AND DOWN, UP AND DOWN. NOT ONLY IS IT A SAFETY HAZARD IT IS ANNOYING AND DRIVING ME CRAZY. I HAVE SEVERAL FRIENDS WITH THE SAME MODEL VEHICLE WITH SIMILAR COMPLAINTS. THANKS!*AK

Air Bags
Filed Aug 19, 2002KS

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Steering
Filed Aug 14, 2002AZ

WHILE DRIVING AT ANY SPEED CONSUMER CAN HEAR CLUNKING NOISES IN STEERING COLUMN. IT COULD CAUSE CONSUMER TO HAVE STEERING PROBLEMS. DEALER NOTIFIED.*AK CONSUMER STATES THAT STEERING WHEEL MAKES GROWLING NOISE WHEN TURNING DUE TO RACK AND PINON FAILURE. STEERING MAKES SCHRUCHING NOISE WHEN TURNING RIGHT AND DEALER LUBERCATE STEERING SHAFT. THE REAR BRAKES MADE A NOISE. THE DRIVER SIDE DOOR WAS HARD TO CLOSE. THE LEFT SLIDING DOOR WAS RUBBING ON THE BODY WHEN SHUT*YH

Engine and Engine Cooling › Engine
Filed Aug 13, 2002WA

WHILE DRIVING AT ANY SPEED AND NO WARNING VEHICLE WILL SHUT OFF, AND WILL BE HARD TO START BACK UP. DEALER NOTIFIED.*AK

Visibility › Windshield Wiper/Washer
Filed Aug 10, 2002MN

FRONT WINDSHIELD WIPERS ACTIVATE FOR NO REASON. SOMETIMES THEY ACTIVATE WHEN YOU SIGNAL A TURN. MOST OF THE TIME THEY JUST COME ON WHEN THEY JOLLY WELL DECIDE TO. RIGHT SLIDING DOOR LOCKS HAVE FAILED TWICE. I HAVE ATTEMPTED TO GET THEM REPAIRED BUT HAVE FAILED AGAIN AFTER EACH REPAIR.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 9, 2002NJ

WELDING ON GAS TANK CRACKED, AND VEHICLE STARTED TO LEAK SOME FUEL. CONTACTED DEALER, AND THE DEALER REPLACED THE TANK.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 1, 2002FL

VAN CUTS OFF WHILE IN TRAFFIC. CONSUMER TOOK VEHICLE TO DEALER, AND THEY COULD NOT DUPLICATE THE PROBLEM. MECHANIC STATED THEY DID NOT KNOW WHAT THE PROBLEM WAS. CONSUMER WAS AFRAID HE WAS GOING TO HAVE AN ACCIDENT BECAUSE VEHICLE CUT OFF IN MIDDLE OF RUSH HOUR TRAFFIC.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 31, 2002TN

FUEL LEAKING FROM GAS TANK. TOOK VEHICLE TO CHRYSLER DEALER TO BE CHECKED. WAS ADVISED THAT FUEL TANK WAS LEAKING AT A SEAM. THIS VEHICLE HAD AN EARLIER RECALL CONCERNING FUEL LEAKING WHERE THE FUEL PUMP WAS MOUNTED TO THE TANK. REPAIRS WERE MADE ACCORDING TO THE RECALL. IT SEEMS THAT A FUEL TANK SHOULD NOT JUST START LEAKING FOR NO APPARENT REASON (THERE WAS NO PHYSICAL DAMAGE TO THE FUEL TANK). THE TANK IS TO BE REPLACED BY THE LOCAL CHRYSLER DEALER FOR A SUM OF $700 PLUS. THIS IS A VERY SERIOUS SAFETY ISSUE IN WHICH A FIRE COULD EASILY OCCUR. IF THIS IS A COMMON OCCURENCE, IT SHOULD BE TAKEN CARE OF BY THE CHRYSLER CORPORATION. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER.

Fuel System, Gasoline › Delivery
Filed Jul 23, 2002CA

FUEL LINE IS LEAKING, RESULTING LOW FUEL LEVEL AFTER PUMPING. DEALER HAS BEEN NOTIFIED.*AK

Air Bags
Filed Jul 16, 2002VA

AIRBAG LIGHT IS ON AT ALL TIMES, HORN ALSO STOPPED WORKING.*AK

Air Bags › FrontalCrash
Filed Jul 16, 2002NY

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING THERE WAS A SMALL COLLISION. UPON IMPACT, AIRBAGS DIDN'T DEPLOY.DEALERSHIP IS AWARE OF PROBLEM.*AK

Steering › Hydraulic Power Assist › Pump
Filed Jul 9, 2002OH

WHILE DRIVING BELT TENSIONER BROKE OFF, UNABLE TO STEER VEHICLE. CONTACTED DEALER. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 27, 2002TX

WHILE AT THE DEALER HAVE ANOTHER FUEL SYSTEM RELATED RECALL DONE THE CONSUMER INFORMED THE TECHNICIAN THAT SHE NOTICED A SMALL LEAK COMING FORM THE FUEL TANK, BUT IR ONLY OCCURRED WHEN THE CONSUMER FILL THE TANK UP. THE CONSUMER WAS HOPING THAT THE RECALL WAS GOING TO CORRECT THE PROBLEM. UPON INSPECTION THE TECHNICIAN INFORMED THE CONSUMER THAT THE LEAK WAS COMING FROM THE TANK. THE CONSUMER FOUND OUT THAT THE TANK IS MADE OF PLASTIC AND SITS LOW TO THE GROUND. THE CLEARANCE BETWEEN THE TANK AND THE GROUND IS ABOUT 18 INCHES. *YH *NM

Air Bags
Filed Jun 23, 2002TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Structure
Filed Jun 17, 2002IL

SECTION OF METAL OF THE RIGHT FRONT WHEEL WELL STRUT SUPPORT HAS RUSTED AWAY.*AK

Air Bags
Filed Jun 14, 2002132,000 milesWA

I HAVE A 1996 CHRYSLER TOWN AND COUNTRY MINIVAN AND FOR OVER A MONTH THE AIR BAG LIGHT BEGAN TO STAY ON. I DIDN'T WORRY ABOUT IT AS I BELIEVED THAT IT WAS LIKELY THAT MY AIR BAG STILL WORKED, BUT I WAS CERTAINLY WRONG ABOUT THAT. MY CRUISE CONTROL WAS AND STILL IS OPERATING ERRATICALLY. YESTERDAY I DISCOVERED THAT THE HORN DID NOT WORK. I ALSO WAS TOLD THAT ALL THREE PROBLEMS WERE LIKELY CAUSED BY A BROKEN OR DAMAGED CLOCK SPRING. I BELIEVE THAT CHRYSLER SHOULD DEFINITELY B E REQUIRED TO ISSUE A RECALL REGARDING THESE SERIOUS SAFETY DEFECTS (THE AIR BAG AND THE HORN ARE SAFETY EQUIPMENT) AND REPAIR IT COMPLETELY FOR THE OWNERS AT NO CHARGE. *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*763081

Suspension › Front › Shock Absorber
Filed Jun 6, 2002NY

RIGHT STRUT TOWER IS RUSTING THROUGH. VEHICLE FAILED NY STATE INSPECTION. THERE IS A HOLE AT THE TOP OF THE STRUT TOWER FROM EXCESSIVE CORROSION WHICH PUTS SAFETY/INTEGRITY OF THE FRONT STRUT SUSPENSION IN JEOPARDY AND STRUT CAN COME LOOSE AT ANY TIME WITHOUT NOTICE. FEEL VERY LUCKY STRUT HAS NOT COME LOOSE ALREADY - VERY UNSTABLE AND UNSAFE.*AK

Air Bags
Filed Jun 4, 2002MA

AIRBAG LIGHT STAYS ON OR BLINKS INTERMITTENTLY, HORN AND CRUISE CONTROL DOESN'T WORK - ***DANGEROUS*** - WILL HAVE DEALER REPLACE DEFECTIVE CLOCKSPRING HARNESS - RECALL???

Power Train › Automatic Transmission
Filed Jun 2, 2002FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Fuel System, Gasoline
Filed May 30, 2002FL

THE FUEL TANK HAS COMPRESSED DUE TO FUEL LEAKAGE. THE DEALER REFUSED TO DO RECALL 99V216000 BECAUSE OF THIS PROBLEM.*JB *TT

Exterior Lighting › Headlights
Filed May 29, 2002NC

FRONT LAMP LIGHTS ARE BUILDING UP SOME TYPE OF FOAM ON GLASS, AND FRONT LIGHTS ARE NOT BRIGHT ENOUGH TO SEE WHILE DRIVING.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed May 23, 2002TN

CONSUMER STATES THAT WHILE THE VEHICLE WAS IDLING IN PARK A CHILD WAS ABLE TO SHIFT THE LEVER INTO RESULTING IN A COLLISION.*JB

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed May 22, 2002MO

NHTSA RECALL 00V268000/MANUFACTURER'S RECALL 895; O-RINGS HAVE BEEN REPLACED 3 TIMES AND STILL CONTINUE TO LEAK. MANUFACTURER WAS NOTIFIED. *AK THE O-RINGS AND LOCK NUT ON THE TANK HAS BEEN REPLACED 3 TIMES WITHIN 3 WEEKS, THE LEAK STILL CONTINUED, SERVICE MANAGER STATED THAT THE FUEL TANK ITSELF WAS DEFECTIVE AND THAT THE THREADED NECK HAD ELONGATED, CONSUMER HAD THE TANK REPLACED AT HIS EXPENSE, CHRYSLER PAID FOR HALF OF THE REPAIRS. *SLC

Fuel System, Gasoline
Filed May 16, 2002GA

CONSUMER STATES FUEL IS LEAKING FROM THE TOP OF THE FUEL TANK, DEALER NOTIFED.*JB

Electrical System › Wiring
Filed May 12, 2002CA

WINDSHIELD WIPERS ARE ACTIVATED BY USING THE TURN SIGNALS OR CHANGING THE LIGHT BEAMS FROM LOW TO HIGH OR VICE VERSA AT LEAST ONCE EACH TIME THE CAR IS DRIVEN. DROVE 64 MILES TODAY AND IT HAPPENED THREE TIMES. VERY FRUSTRATING. THE SCRATCHES IN THE WINDSHIELD ARE BEGINNING TO MAKE NIGHT DRIVING MORE DIFFICULT AND UNSAFE. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****

Air Bags › FrontalCrash1 injured
Filed May 6, 2002PA

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS DID NOT DEPLOY. *AK THE CONSUMER WAS INJURED. *JB

Seat Belts › Front › Anchorage2 injured
Filed May 3, 2002IL

THE INSURED WAS INVOLVED IN A COLLISION, IN WHICH THE VEHICLE WAS HIT SO HARD THAT IT TIPPED OVER, THE SEAT BELTS FROZE AND THE INSURED HAD BE REMOVED FROM THE WINDOW, THERE WERE 2 INJURIES.(CLAIM#13-7259-940)*JB

Fuel System, Gasoline › Fuel Injection System
Filed Apr 29, 2002NY

NHTSA RECALL00V268000/MANUFACTURER'S RECALL 895. GOT RECALL, AND HAD VEHICLE REPAIRED. WENT TO DEALERSHIP TO PICK UP VEHICLE. STARTED VEHICLE AND ENGINE IDLING VERY ROUGHLY, VEHICLE WOULD ALSO MISFIRE. TALKED TO DEALER ABOUT VEHICLE NOT RUNNING PROPERLY, DEALER INDICATED NOT AT FAULT OR RESPONSIBLE. WHEN STARTING TO DRIVE, VEHICLE STALLED. VEHICLE TAKEN TO MECHANIC WHO INDICATED WIRES WERE DISCONNECTED FROM MAIN COMPUTER IN VEHICLE. HAD REPAIRED. *AK CONSUMER ADDS REPAIRS MADE INVOLVED RECONNECTING THE MAIN COMPUTER WIRE HARNESS LOCATED 3 INCHES AWAY FROM THE INSTALLED FUEL RAILS. THE HARNESS HAD BEEN ACCIDENTALLY JIGGLED LOOSE DURING THE INSTALLATION. *TT

Suspension › Front › Shock Absorber
Filed Apr 11, 2002MN

PASSENGER'S SIDE FRONT STRUT TOWER WAS RUSTED. SERVICE MECHANIC INDICATED IF A BUMP IS HIT HARD ENOUGH IT COULD PUSH THE STRUT THROUGH TO THE WHEEL WELL, CAUSING FRONT PASSENGER WHEEL TO LOCK UP. DEALER WAS NOTIFIED, AND DIDN'T EXPLAIN WHERE RUST CAME FROM. PLEASE PROVIDE MORE INFORMATION.*AK

Vehicle Speed Control
Filed Apr 8, 2002SD

MY CRUISE CONTROL IS INTERMITTENT, MY AIRBAG LIGHT COMES ON INTERMITTENLY, MIGHT WINDSHIELD WIPERS COME ON INTERMITTENTLY. HORN SPORADICALLY DOES NOT WORK.*AK

Fuel System, Gasoline › Fuel Injection SystemFire
Filed Apr 8, 2002NJ

WHILE DRIVING, VEHICLE CAUGHT ON FIRE AND WAS DESTROYED, CONSUMER LATER RECEIVED RECALL 00V268, THE DAY PRIOR TO THE FIRE, THE CONSUMER COMPLAINED OF HIGH RPMS WHILE DRIVING 40 MPH. *SLC

Steering › Rack and Pinion
Filed Mar 20, 2002FL

INSIDE SIDEWALL ON LEFT FRONT WHEEL SUDDENLY SPLIT AWAY. ON FOUR DIFFERENT OCCASIONS WHILE DRIVING THE TRANSMISSION SUDDENLY DOWNSHIPT WITHOUT ANY WARNING TO A LOWER GEAR CAUSING THE SPEED OF THE CAR TO IMMEDIATELY DROP FROM 65-70 MPH TO 50MPH OR LESS AND ON OTHER OCCASSION THE TRANSMISSION LOCKUP, PROBLEM DIAGNOSED AS RELAY CONTROL FOR TCM, REPLACED, TO NO AVAIL. TRANSMISSION LEAKS OIL AND OTHER FLUID, REPLACE SHAT SEAL,GASKET AND RESEALED PAN. REPLACE FUEL GAS TANK TO ACHIEVE RELIABLE FUEL GAUGE MEASUREMENT. STEERING LOCKS UP ESPECIALLY ON HARD LEFT TURN, REPLACE RACK AND PINION.

Visibility › Windshield
Filed Mar 18, 2002MO

FRONT WINDSHIELD WAS CRACKED DUE TO WINDSHIELD HEATER MOLDING HAVING MANY BURN SPOTS. *AK THE SERVICE TECHNICIAN STATED THAT THE VEHICLE COULD HAVE CAUGHT ON FIRE. *SCC

Air Bags
Filed Mar 16, 2002OH

FAILURE OF PART CAUSED CRUISE CONTROL, HORN AND AIRBAG TO BE NON-OPERATIONAL. THIS IS A SAFETY HAZARD THAT OCCURED AT 65 MPH ON THE FREEWAY. IF AN ACCIDENT HAD OCCURED, I WOULD HAVE BEEN UNABLE TO OPERATE THE HORN TO ALERT ANOTHER VEHICLE AND THE AIRBAG WOULD NOT HAVE DEPLOYED. IN ADDITION, THE CRUISE CONTROL FAILED WHILE IN USE ON THE FREEWAY WHICH ALSO COULD HAVE RESULTED IN AN ACCIDENT.*AK

Air Bags
Filed Mar 15, 2002TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 14, 2002WA

WE EXPERIENCED PROBLEMS WITH ABS LIGHT ON, HORN AND CRUISE CONTROL NOT WORKING, CHRYSLER CHANGED THE CLOCK SPRING, NOW EVERYTHING IS OK. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Mar 13, 2002TN

VEHICLE WAS IDLING IN PARK WHEN THE GEAR SHIFT WAS KNOCKED INTO REVERSE. PASSENGER INSIDE VEHICLE QUICKLY SHIFTED VEHICLE BACK INTO PARK. CONSUMER HAS CONTACTED DEALER AND MANUFACTURER. *AK *JB

Fuel System, Gasoline › Fuel Injection System
Filed Mar 13, 2002IL

FUEL WAS LEAKING FROM THE FUEL RAIL CAUSING FUEL FUMES TO ENTER PASSENGER COMPARTMENT. A RECALL HAS BEEN ISSUED ON THE VEHICLE.*AK WHILE DRIVING, THE FUMES CONTINUED TO COME INTO THE VEHICLE. TOOK THE VEHICLE TO THE DEALER AND FOUND THAT THE FUEL RAIL WAS LEAKING *YH

Fuel System, Gasoline › Storage
Filed Mar 13, 2002OK

CONSUMER RECEIVED MANUFACTURER'S RECALL NOTICE 895 FOR FUEL RAIL. DEALERSHIP IS CROSSROAD CHRYSLER PLYMOUTH I 240 SERVICE ROAD(WALKER AND SANTA FE) 405 631 0303 EXT ##121 TOM. NO REPAIR PARS WERE AVAILABLE. *AK

Air Bags
Filed Mar 13, 2002TN

CLOCKSPRING FAILURE CAUSING DRIVER'S AIRBAG/ CRUISE CONTROL, AND HORN TO STOP FUNCTIONING.*AK

Power Train › Automatic Transmission
Filed Mar 12, 2002PA

TRANSMISSION HAS BEEN REPLACED 4 TIMES DUE TO A PIN WITHIN DIFFERENTIAL UNIT THAT PUNCTURED ALUMINUM CASING, CAUSING TRANSMISSION FLUID TO LEAK. PLEASE GIVE ANY FURTHER DETAILS. PLEASE ADD VIN. *AK

Power Train › Automatic Transmission
Filed Mar 11, 2002TX

WHILE DRIVING AT HIGHWAY SPEED VEHICLE DROPPED INTO SECOND GEAR AND SUDDENLY JERKED. VEHICLE HAD TO BE DRIVEN IN 2ND GEAR THE REST OF THE WAY. DEALER HAS NOT SEEN VEHICLE. *AK

Visibility › Power Window Devices and Controls1 injured
Filed Mar 11, 2002MI

UPON STARTING VEHICLE POWER OPERATED WINDOW ON DRIVER'S SIDE AUTOMATICALLY GOES DOWN FACING THE GROUND. AT NIGHT CONSUMER THINKS NOTHNG IS BEHIND WHEN ACTUALLY LOOKING AT THE GROUND. CONSUMER FEELS THIS IS DANGEROUS. FRONT DRIVERS SEAT AUTOMATICALLY RECLINES BACK WHILE DRIVING. ONCE A SMALL CHILD WAS PINNED IN BEHIND FRONT SEAT AND THE BACK SEAT. WINDSHIELD WIPERS WORK INTERMITTENTLY, SOMETIMES THEY COME ON AND SOMETIMES THEY WON'T. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Seat Belts › Front › Anchorage
Filed Mar 11, 2002KS

AFTER HAVING PURCHASED A USED 1996 CHRYLER TOWN AND COUNTRY LXI MINIVAN I FOUND A CONSUMER ALERT AT WWW.UNSAFEBELTS.COM. THE WEBSITE INDICATED THAT THE VEHICLE WAS EQUIPPED WITH UNSAGE GEN3 BUCKLES THAT COULD RELEASE AT A TIME OF IMPACT. THE SITE ALSO DIRECTED CONSUMERS TO CONTACT THE NHTSB AND FILE THIS REPORT. MY FAMLY HAVE HAD THE VAN ONLY SEVERAL DAYS AND HAVE YET TO EXPERIENCE ANY PROBLEMS WITH THE SEATBELTS, BUT I WANT TO ENSURE MY FAMILY'S SAFETY IF AN ACCIDENT WAS TO HAPPEN. THANK YOU FOR YOUR TIME IN THIS MATTER. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 9, 2002MI

VEHICLE STALLED WHILE BEING DRIVEN AND WOULD NOT RESTART

Seat Belts › Front › Anchorage
Filed Mar 8, 2002UT

CONSUMER HAD SEEN ON NEW ABOUT THE SEAT BELT FAILURE, EVEN THOUGH THAT HAD NOT EXPERIENCED PROBLEM YET, WAS CONCERNED THAT IT COULD HAPPEN TO THIS VEHICLE. HAD CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.*AK

Fuel System, Gasoline › Fuel Injection System
Filed Mar 6, 2002FL

NHTSA RECALL # 00V268000/MANUFACTURER'S RECALL 895. GOT RECALL NOTICE, MADE AN APPOINTMENT WITH DEALER. DEALER STATED WILL HOLD PART FOR VEHICLE. TOOK VEHICLE TO DEALER WHO DID NOT HAVE PART. HAS TO WAIT ANOTHER THREE WEEKS TO GET PART.*AK *TT

Power Train › Automatic Transmission
Filed Mar 5, 2002VT

VEHICLE WOULD JERK INTO HIGH GEAR VERY HARD DUE TO FAULTY TRANSMISSION. TRANSMISSION HAS BEEN REPLACED TWICE, AND CURRENTLY JERKING HARD FROM LOW GEAR TO HIGH GEAR. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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