1996 Chrysler Town And Country complaints

CONSUMER IS HAVING PROBLEMS WITH THE CLOCK SPRING.

1996 CHRYSLER TOWN & COUNTRY LXI MINI-VAN PARKED AT AN OFF-AIRPORT PARKING LOT WAS TOTALLED DUE TO A FIRE ORIGINATING IN THE ENGINE COMPARTMENT. THE VEHICLE WAS PARKED AT APPROX 8:00 AM. AT APPROX. 1:00 AM THE FOLLOWING MORNING, PARKING ATTENDANTS NOTICED VEHICLE ON FIRE. FIRE DEPARTMENT CALLED, RESPONDED AND EXTINGUISHED THE FIRE BY APPROX 3:00 AM. FIRE DEPARTMENT FOREMAN RESPONDING SAYS FIRE ORIGINATED IN THE ENGINE COMPARTMENT AND SUSPECTED THAT IT STARTED FROM A ENGINE COMPARTMENT FUSE BOX NEAR THE BATTERY. VEHICLE DEEMED A COMPLETE LOSS DUE TO THE EXTENT OF THE FIRE.

1996 CHRYSLER TOWN AND COUNTRY. *****DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS******770823. *AK JB

PRIOR TO RECEIVING A RECALL REGARDING THE INSTALLATION OF SEALS ON THE FUEL RAIL, CONSUMER HAD ALREADY PAID FOR THE REPAIRS, HOWEVER THE MANUFACTURER IS REQUESTING ADDITIONAL INFORMATION AND THE CONSUMER FEELS THIS IS AN ATTEMPT TO GET OUT OF PAYING REIMBURSEMENT.*JB

CRUISE CONTROL STOPPED WORKING, AIR BAG LIGHT FLICKERS, HORN DOES NOT SOUND WHEN ALARM IS SET. WINDSHIELD WIPERS WILL GO ON EVERY ONCE IN A WHILE WITH NO SWITCH ACTIVATION. DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-------------770775. *AK *NLM

1996 CHRYSLER T&C MINIVAN WITH 78,000 MILES, BEING OPERATED BY WIFE, BROKE DOWN IN HEAVY RUSH HOUR TRAFFIC WITH KIDS ONBOARD. THE SERPENTINE BELT BROKE DUE TO FAULTY BELT TENSIONER. THE BELT HAD BEEN REPLACED ONLY TWO MONTHS PREVIOUSLY AS PART OF PREVENTATIVE MAINTENANCE SCHEDULE (JUST TO AVOID EXACTLY WHAT HAPPED). MECHANIC INDICATED THAT CHRYSLER T&C TENSIONERS WERE PRONE TO PREMATURE FAILURE CAUSING SHREDDING OF THE SERPENTINE BELT. BELT AFFECTS POWER STEERING, COOLING FAN, CHARGING SYSTEM, ETC. WIFE, WHO WEIGHS IN AT 95 LBS, LOST ALL STEERING ABILITY AND WAS LEFT STRANDED IN MIDDLE OF RUSH HOUR TRAFFIC WITH TWO KIDS UNTIL GOOD SAMARITAN ARRIVED AND 'MANHANDLED' VAN OFF THE ROADWAY.

WHILE DRIVING, CONSUMER APPLIED GAS, BUT VEHICLE WILL NOT ACCELERATE. CONSUMER HAD VEHICLE TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE AUTOMATIC TRANSMISSION HAD BLOWN. PLEASE PROVIDE MORE DETAILS. TS

CONSUMER STATED THAT THE STRUT TOWER RUSTED OUT, IN RESULT OF THIS PROBLEM THE ENGINE FELL OUT OF VEHICLE WHILE DRIVING. DEALERSHIP NOTIFIED. DEALER STATES THAT CONSUMER CAN NOT TAKE VEHICLE OFF LOT AND ALSO SAYS THAT THEY CAN NOT SUPPLY HER WITH A RENTAL CAR. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

HEAD ON COLLISION WITH A QUARRY DUMP TRUCK AT AN UNCONTROLLED INTERSECTION. AIR BAGS DID NOT DEPLOY. VAN WAS TOTALED. DT

NO SUMMARY. DT

CONSUMER STATES THAT THE HEAD LIGHTS WILL FROST UP ON THE LENS REDUCING THE VISIBILITY OF THE LIGHTS WHEN THE CONSUMER IS DRIVING AT NIGHT. CONTACTED DEALER, BOTH HEADLIGHT HOUSINGS ARE PERMANENTLY DISCOLORED WITH A FROSTED LOOK THAT CANNOT BE REMOVED. MR *NLM *DT *JB

THE MOUNTING STRUT TOWER WAS RUSTED, SEVERAL FATIGUED AND STRESS CRACKS WAS FOUND IN THE STEEL PLATE THAT MADE UP THE STRUT TOWER. TS *JB

THE PASSENGER SIDE, FRONT STRUT MOUNTING TOWER IS RUSTING THROUGH TO THE POINT THAT THE STRUT IS ABOUT TO BREAK THROUGH INTO THE ENGINE COMPARTMENT. CHRYSLER SERVICE MANAGER AGREES THAT IT IS A CLEAR DFECT IN THE CORRISION PREVENTION SYSTEM BUT REFUSES TO DO ANYTHING ABOUT IT. THERE ARE AT LEAST 18 OTHER REPORTS IN THIS DATABASE CONCERNING THIS ISSUE ON '96 CHRYSLER TWN & CNTY, DODGE CARAVAN AND PLYMOTH VOYAGER MINIVANS. DT

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE CLOCKSPRING ON HER VEHICLE. ALSO STATED THAT HAS CONTACT THE DEALER AND THE MANUFACTURE AND THEY HAVE STATED THAT THEY WONT COVER HER RECALL BECAUSE THE VEHICLE HAS MORE THAN 70.000 MILES SO SHE IS OUT OF LUCK. TS

THE HEADLIGHT LENSES FOGGED UP WHILE DRIVING, CONSUMER WAS INFORMED THE ENTIRE HEADLIGHT WOULD HAVE TO BE REPLACED. TS *JB

CONSUMER NOTICE AFTER DEPRESSING THE BRAKES VEHICLE WENT INTO EXTENDED STOPPING DISTANCE. VEHICLE WAS SERVICE TECHNICIAN NOTICE BRAKE LINE HAD BLOWN OUT AND WAS CORROSION. PLEASE PROVIDE FURTHER INFORMATION. TS

THREE FAILURES BETWEEN 40000-69,500 MILES! WINDSHIELD WIPERS ARE ERRATIC. SOME TIMES OPERATE BY THEMSELVES, WON'T RETURN TO NORMAL POSITION, ETC. PAID DEALER TO REPAIR DEFECTIVE SWITCH THE FIRST TIME, 'DEFECTIVE' MOTOR THE SECOND TIME, AND NOW HAVE EXACT SAME PROBLEM AGAIN. I REFUSE TO PAY FOR REPAIRS THIRD TIME. OBVIOUSLY A FACTORY DEFECT. ---DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS----769749. *AK

AIR BAG LIGHT STAYS ON, HORN AND CRUISE CONTROL INOPERABLE. DT

DRIVER SIDE AIR BAG WARNING LAMP ILLUMINATED SO PROBABLY NOT WORKING, SPEED CONTROL WILL NOT ENGAGE, HORN SOUNDS WHEN THE STEERING WHEEL IS TURNED TO CERTAIN ANGLES WHILE DRIVING, FRONT WINDSHILED WIPER MAKES UNCOMMANDED START-UP AND SHUTS ITSELF DOWN, AUTOMATIC SEAT AND MIRROR ADJUSTMENT SETTINGS BECOME LOST ON A DAILY BASIS. CONTACTED DEALER AND THEY SAID THEY COULD FIX IT BUT WE WOULD BE RESPONSIBLE FOR THE CHARGE AND THEY WERE NOT SURE IT IF WOULD BE THE SAME PROBLEM AS WHAT IS BEING INVESTIGATED IN THE RECALL. WE HAD A COPY OF THE NOV. 6 PRESS RELEASE ABOUT THIS PROBLEM. I SPOKE TO THE DAIMLER CHRYSLER CORPORATE OFFICE ABOUT THIS AND THEY SAID THAT THE RECALL IS STILL PENDING. I FELT THAT YOU NEEDED TO HEAR ANOTHER REPORT OF THIS FAILURE. I HAVE SAFETY CONCERNS THAT THE AIR BAG IS NOT WORKING AND I HAVE NO HORN. THE VEHICLE HAS NOT BEEN REPAIRED AND THE SYMPTOMS ARE PRESENT NOW. THANK YOU! DT

AIR BAG LIGHT ON, HORN INOPERABLE, CRUISE CONTROL INOPERABLE. DT

NO SUMMARY. DT

CONSUMER COULD SMELL GASOLINE AROUND THE LEFT SIDE OF THE VEHICLE ON THE OUTSIDE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

BESIDES THE FAILURES JUST SHOWN, THERE WERE ADDITIONAL ELECTRICAL GAUGE FAILURES ON 02/28/00, 04/14/00, 05/08/99 AND CURRENTLY THERE ARE INTERMITTENT ELECTRICAL GAUGE FAILURES AND OTHER ELECTRICAL SYSTEM FAILURES, INCLUDING FM RADIO, DOOR LOCKS, ELECTRIC WINDOW CONTROLS. CHRYSLER IS NOT RESPONSIVE AND THE DEALER HAS NOT BEEN COOPERATIVE. THIS VEHICLE HAS BEEN A "LEMON" SINCE IT WAS NEW BUT CHRYSLER HAS REFUSED TO REPAIR ANYTHING NOT COVERED UNDER WARRANTY OR A NATIONAL RECALL. DT

THE CLOCK-SPRING IN MY CHRYSLER FAILED CAUSING THE AIR BAG LIGHT TO COME ON AT TIMES AND ALSO CAUSING MY CRUISE CONTROL TO NOT WORK AT TIMES. MY BILL FOR REPAIR OF THIS FAILURE WAS $191.74. I WAS TOLD THAT THIS WAS NOT COVERED UNDER MY SERVICE CONTRACT. HOWEVER I NOW SEE THAT THEIR HAS BEEN A RECALL ISSUED FOR THIS VERY PROBLEM. MY QUESTION IS, HOW DO I GET REIMBURSED THE $191.74? DT

WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE REAR END INTO HIS VEHICLE . THE AIRBAGS DIDN'T DEPLOY AT ALL AND THE DEALERSHIP IS AWARE OF THE PROBLEM. TS

DEALER IDENTIFIED PROBLEM AS "CLOCK SPRING FAILURE" DT

CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING. DLR DETERMINED THAT FUEL LEAKAGE FROM O-RING SEALS IGNITED. TS

CONSUMER STATES THAT BOTH BRAKE LINES RUSTED CAUSING EXTENED STOPPING. TS

CONSUMER STATES THAT AIRBAG LIGHT HAS ILLUMINATED. TOOK TO DEALER AND DEALER STATED CLOCK SPRING NEEDS REPLACING. CONSUMER FEELS AIRBAG MAY NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

CONSUMER SMELLED GAS, DEALER FOUND THAT FUEL WAS LEAKING FROM THE VENT SEAL AT THE TOP OF THE TANK, DEALER REPLACED FUEL TANK, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THIS REPAIR SINCE IT APPEARS TO BE SAFETY RELATED. NLM

CONSUMER STATES WHEN PUTTING FUEL IN TANK IT LEAKS FROM THE TOP OF FUEL TANK. MR

CONSUMER STATES WHILE DRIVING VEHICLE BEGAN TO SMOKE FROM ENGINE COMPARTMENT. WITHIN 90 SECONDS VEHICLE WAS TOTALLY ENGULFED IN FLAMES. TS

CONSUMER STATES VEHICLE IS EXPERIENCING A SMALL GAS LEAK, THERE WOULD BE SMALL DRIPS LEFT ON THE PARKING LOT GROUND, EVENTUALLY IT BECAME WORSE AND CONSUMER WAS ONLY ABLE TO FILL TANK 3/4 FULL.*JB

CONSUMER STATES WHILE DRIVING AT 55 MPH THE VEHICAL LOST POWER AND BRAKE PEDEL BECAME HARD TO PRESS. MR

HORN STOPPED WORKING WITHOUT WARNING. *MR

CONSUMER STATES AIR BAG LIGHT CAME ON WITHOUT WARNING. DEALER ADVISED AIR BAG NEEDS TO BE REPAIRED. *MR

TRANSMISSION SLIPPING. *JB *NLM *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****768224

PLEASE FILL IN DESCRIPTION.

THE VEHICLE CHILDSEAT CAME WITH THE VEHICLE ISN'T STABLE. THE CHILDSEAT LOCK IN THE PELVIS AREA BELOW. BUT THERE IS NOTHING HOLDING THE CHEST UPPER AREA. NLM

1996 CHRYSLER TOWN AND COUNTRY. *PH *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***768025

ENGINE COMPARTMENT CAUGHT FIRE DRIVING AT NORMAL SPEED. FIRST SIGN WAS A BRAKE FAILURE THEN WHITE SMOKE STARTED COMING OUT FROM UNDER ENGINE HOOD. MR

ENGINE INTERMITTENTLY STALLS PARTIALLY OR FAILS COMPLETELY. MUST SHIFT INTO NEUTRAL AND CRANK FOR RESTART. NEVER FAILS TO RESTART IMMEDIATELY. MY GARAGE AND CHRYSLER GARAGE HAS NOT BEEN ABLE TO DUPLICATE. POWER FAILURE IS INSIDIOUS AND DANGEROUS WITH NO PRIOR WARNING. NO CODES STORED. DESIGN OR MANUFACTURING DEFECT? DT

WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY. AND WITHOUT PRIOR WARNING SMOKE WAS COMING IN THOUGH OUT THE VENTS. THE VEHICLE CAUGHT ON FIRE THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM

CONSUMER STATES THE 2-CHILD SEAT BOOSTER HARNESS AND STRAPS BUCKLE DOESN'T WORK PROPERLY. MANUFACTURER HAS BEEN NOTIFIED.*JB

CONSUMER BROUGHT VEHICLE IN FOR REPAIRS TO THE DASHBOARD LIGHTS. THE PROBLEM HAD FIXED WITH NO FURTHER DIFFICULTIES. TWO AND A HALF WEEKS LATER ON AUG 25 THE VEHICLE BURNED UP FROM A FIRE WHICH ORIGINATED FROM THE DASHBOARD AREA. THIS WAS AN ELECTRICAL FIRE THAT CAME ABOUT WITH OUT ANY WARNING. CONSUMER IS REQUESTING MONETARY REIMBURSEMENT FOR EXPENSES. THE VISOR HOOKS WERE REPLACED PRIOR TO INCIDENT. *JG

WHILE DRIVING THE FUEL TANK SEAMS AND FUEL LINE CRACKED RESULTING IN THE FUEL LEAKING, THE DEALER WAS NOTIFIED.*AK *NLM

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING FUEL TANK HAD CRACKED, CAUSING FLUID TO LEAK OUT. CONSUMER WILL HAVE TO REFILL TANK MORE THEN USUAL. DEALER NOTIFIED.*AK

BELT TENSION" AND "POWER STRING" FAILED, CAUSING HORN/ AIRBAG, AND CRUISE CONTROL TO FAIL.

CLOCKSPRING FAILURE MAKING AIRBAG AND CRUISE CONTROL INOPERABLE.

VEHICLE WAS INVOLVED IN A REAR END COLLISION AT 45 MPH OR LESS AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK