Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
WHEN APPLYING THE ABS BRAKES THE PEDAL WILL TRAVEL TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER CANNOT IDENTIFY ANY PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE CHANGING THE OIL, OWNER NOTICED THAT THE INBROAD ROTORS WERE 40% RUSTED AT 33,000 MILES. THE OUTBROAD ROTORS ARE PERFECTLY CLEAN. AT 39,000 MILES, THE INBROAD PADS ARE TOTALLY GONE, BROKEN OFF METAL TO METAL. THE PROBLEM HAS BEEN REPORTED TO THE DEALER/MANUFACTURER. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
VEHICLE HAS HAD TWO HORN FAILURES IN LESS THAN 20,000 MILES.
THE PLASTIC GAS TANK HAS COLLAPSED, CAUSING THE TANK NOT HOLD THE 20 GALLONS OF GAS THAT IS REQUIRED TO FULLY FILL THE TANK . *AK
THE HEADLIGHTS ARE NOT ILLUMINATING ENOUGH FOR NIGHT TIME DRIVING. DEALER TRIED TO ADJUST THE LIGHTING. HEADLIGHTS ARE STILL NOT BRIGHT ENOUGH. *AK
WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE CUTS OFF, GIVING THE DRIVER NO INDICATION . CONSUMER STARTED EXPERIENCING PROBLEMS AFTER SHE HAD THE VEHICLE'S COMPUTER REPLACED. THE DEALER HAS BEEN NOTIFIED ABOUT THE EXISTING PROBLEM. *AK
THE VEHICLE CAUGHT FIRE BACK BY THE FUEL TANK, THE FLAMES WERE COMING FROM THE TIRES ON THE PASSENGER'S SIDE. *AK
CONSUMER LOSES ABILITY TO STEER AND SOMETIMES THE STEERING WHEEL LOCKS UP.
BOLT THAT SECURES BELT TENSIONER SHEARED WHICH RESULTED IN SERPENTINE BELT OPERATION TO BECOME DISFUNCTIONAL FROM STEERING TO BRAKING. PLEASE DESCRIBE DETAILS. *AK
THE DESIGN OF THE POWER STEERING SYSTEM MALFUNCTIONED WHEN WATER GOT INTO THE POWER STEERING BELTS, CAUSING LOSS OF STEERING CONTROL; AND MAY RESULT IN ACCIDENT. ONCE THE BELT DRIES, THE POWER STEERING IS FUNCTIONAL. DEALER CANNOT DETERMINE PROBLEM. *AK
CONSUMER LOST ALL STEERING CONTROL, OCCURS WHEN AIR CONDITIONER IS RUNNING.
WHEN IT RAINS THE POWER STEERING GOES. THE VEHICLE IS AT DEALER FOR REPAIR. *AK
POWER DOOR LOCK/LATCH FAILED.
FUEL TANK AND SEAL FAILED.
ENGINE FAILED CAUSING THE VEHICLE TO STALL.
WHILE DRIVING FOR LONG PERIODS OF TIME WITH AIR CONDITIONING RUNNING THE VEHICLE STALLS AND CUTS OFF. THIS PROBLEM HAS OCCURRED SIX TIMES . IT HAS BEEN SERVICED THREE TIMES. THE SERVICE ENGINE LIGHT DOES NOT COME ON WHILE DRIVING. THE DEALER HAS BEEN CONTACTED . THE DEALER IS GOING TO INSTALL A CO-PILOT TO SEE THE EXACT CAUSE OF THE PROBLEM. *AK
LIFTGATE LATCH FAILED TWICE. ALSO REPLACED STEERING RACK/FUEL TANK/SPEEDOMETER. *AK
REAR DRUM BRAKES, RESULTS IN THE TRAILING SHOE MAKING LITTLE OR NO CONTACT WITH THE DRUM, RESULT VEHICLE STOOPING DISTANCE MAY BE REDUCED BY AS MUCH AS ONE QUARTER OF ITS INTENDED, EFFORT TO REPLACE SHOE AND DRUM RESULTED IN A TRUE REPAIR .
RACK AND PINION FAILED.
STEERING BOX FAILED.
GAS TANK GAUGE FAILED.
DOOR LOCK FAILED.
AIR CONDITION CONDENSER MOTOR FAILED.
REAR DOOR LATCH FAILED.
BRAKES FAILED.
FAULTY FUEL FILLER TUBE, CAUSING FUEL LEAK PRIOR TO RECALL. IN ADDITION REPLACED WINDSHIELD WIPERS/ EMERGENCY BRAKE ACTUATOR AND CABLE /STARTER MOTOR/RADIATOR FAN RELAY/LEAKING VALVE COVER GASKET AND AIR CONDITIONING CONDENSOR. (96V-002). *AK
CRUISE CONTROL FAILED.
REMOTE ALARM RECEIVER AND ALARM FAILED.
POWER STEERING PUMP PULLEY SNAPPED OFF.
INTERMITTENT STALLING A THIGH SPEEDS. ENGINE SHUTS OFF WITHOUT WARNING. ALSO REPLACED GAS TANK. *AK
EXITING DRIVEWAY NOTICED LEAKAGE DEVELOPED. SOLUTION: GASOLINE. CHRONIC PROBLEM: GAS TANK COLLAPSED. OWNER COULD NOT FIND ANY DOCUMENTATION IN OWNERS MANUAL OF EXPPLAINATON OF MATERIALS USED FOR GAS TANK. *AK
FUEL TANK HAS BEEN REPLACED 3 TIMES; ONCE FOR LEAKAGE AND FAULTY "O" RINGS. ALSO GAS FUMES COMING FROM VEHICLE. DEALERS HAVE REPAIRED PROBLEM, BUT PROBLEM RETURNS. ALSO THE FUEL EMISSION CONTROL CANISTER WAS REPLACED. OWNERS VERY CONCERNED FOR SAFETY. *AK
BRAKE ROTORS FAILED DUE TO RUST.
GEARS CAN BE SHIFTED FROM PARK TO REVERSE WITHOUT DEPRESSING BRAKE PEDAL. ACCIDENT RESULTED FROM GEARS BEING ACCIDENTALLY
BRAKE FAILURE.
TRANSMISSION COOLING UNIT AND LINES LEAK, CAUSING VEHICLE FIRE. *AK
BRAKE SYSTEM IS NOT RESPONDING ADEQUATELY, EXTENDED STOPPING DISTANCE.
INTERMITTENT STALLING DUE TO IGNITION FAILURE. *AK
WHEN PRESSING THE ACCELERATOR TO INCREASE SPEED, THE THROTTLE STUCK, CAUSING THE VEHICLE TO INCREASE SPEED. PLEASE PROVIDE FURTHER DETAILS. *AK
IDLE SPEED MOTOR FAILED, CAUSING VEHICLE TO STALL.
STEREO RADIO FAILED.
ALTERNATOR FAILED.
AUTOMATIC DOOR LOCKS FAILED.
THE VACUUM HARNESS TO EGR VALVE FAILED.
REAR VIEW MIRROR FELL OFF.
RUBBER WEATHER SEAL ON DOOR FAILED.
WHEN DRIVING THROUGH A PUDDLE OF WATER, THE VEHICLE WILL LOSE POWER STEERING FOR ABOUT A MINUTE OR TWO, THEN THE POWER IS RESTORED. SERVICE MANAGER IS AWARE OF THIS PROBLEM WITH THE POWER STEERING BELTS. *AK
MULTI-FUNCTION SWITCH DEFECTIVE.
PISTON RINGS FAILED.
TRANSMISSION SEALS FAILED.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →