TRANSMISSION VIBRATES ON 1/2 UPSHIFT, DEALER COULD FIND NO REASON FOR IT. EMERGENCY BRAKE CABLE BROKE, HAD TO DRIVE SIX WEEKS WITHOUT EMERGENCY BRAKE BEFORE DEALER GOT REPLACEMENT PART TO INSTALL
1996 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. WHILE DRIVING THEY HEAR A LOUD BANGING NOISE AND LOST ALL TRANSMISSION POWER. THE MANUFACTURER HAS BEEN CONTACTED. *AK
THE ENGINE USES A SINGLE SERPENTINE BELT FOR ALL ENGINE-DRIVEN ACCESSORIES. THE IDLER PULLEY HAS FAILED TWICE, EACH TIME BREAKING ITS SHAFT OFF AND FALLING INTO THE ENGINE CRADLE AND CAUSING A HORRIBLE RACKET AS THE CRANKSHAFT PULLEY CONTINUES TO SPIN AGAINST THE FALLEN IDLER PULLEY. THE BELT, OF COURSE, IS THROWN OFF AND ALL ACCESSORIES CEASE TO OPERATE. THE ITEMS THAT WILL NO LONGER OPERATE ARE: AIR CONDITIONING COMPRESSOR, ENGINE COOLANT PUMP, ALTERNATOR, AND POWER STEERING PUMP. BOTH TIMES, THE FAILURE HAS OCCURRED AT RELATIVELY LOW VEHICLE SPEEDS, BUT IT IS VERY UPSETTING WITH THE NOISE AND SUDDEN HEAVY STEERING EFFORT. MY WIFE WAS DRIVING AT THE TIME OF THE SECOND FAILURE AND WAS HAPPY TO ESCAPE HAVING AN ACCIDENT. A SIMILAR PROBLEM APPARENTLY OCCURRED IN RANGE ROVER VEHICLES SINCE A RECALL OF VIRTUALLY IDENTICAL CIRCUMSTANCE WAS ISSUED ON THEIR 1995 4.0SE VEHICLE. *MJS
CONSUMER WAS INVOLVED IN A COLLISION IN WHICH THE VEHICLE WAS HIT FROM THE REAR, CAUSING DRIVER'S POWER OPERATED SEAT TO COLLAPSE IN THE RECLINING POSITION. PLEASE GIVE ANY FURTHER DETAILS *AK
FUEL GAUGE NOT READING ACCURATELY.
ENTIRE FUEL TANK HAD TO BE REPLACED DUE TO NORMAL WEAR AND TEAR. FUEL TANK ASSEMBLY REPAIRS WERE DONE. TWO YEARS LATER THE FUEL TANK WAS LEAKING, REPAIR WORK DONE AT CONSUMER'S EXPENSE. *AK
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH DUAL SLIDING DOORS. THE DOORS SHAKE AND RATTLE VERY LOUDLY WHILE DRIVING. IN ADDITION, THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS CLOSING THE DOORS. THE DEFECTS COMPLY WITH INVESTIGATION NUMBERS IE96040, EA96025, AND PE96038. *AK
WHEN DRIVING AT 60 MPH AND WITHOUT PRIOR WARNING THE VEHICLE JUST SHUTS DOWN, AND THE DEALER CAN'T DETERMINE THE PROBLEM. VEHICLE HAS CUT OFF SIX TIMES. *AK
AFTER FILLING THE TANK TO A CERTAIN LEVEL FUEL BEGINS TO TO QUICKLY FLOW FROM THE FRONT TOP EDGE OF THE TANK ONTO THE GROUND. OWNER LITERALLY GETS UNDER THE VEHICLE AND SEES THE FUEL GUSHING. DEALER WAS NOTIFIED. *AK
FUEL TANK CRACKED ON TOP SEAM/ REAR AIR DEVELOPED LEAKAGE.
POWER STEERING FAILS DUE TO SLIPPING BELTS DURING LOW SPEED TURNS WITH A/C RUNNING.
FRONT BRAKE ROTORS ARE RUSTED AND PITTED ON INTERIOR SURFACES / FRONT BRAKE PADS ARE PREMATURELY WORN.
THE BOLT WITHIN THE SERPENTINE BELT TENSIONER, WHICH IS ATTACHED TO FRAME BROKE, CAUSING LOSS OF BRAKES/STEERING AND ALTERNATOR. DEALER HAS BEEN NOTIFIED. PART # IS 461289Y. *AK
WHILE DRIVING CONSUMER'S VAN CUTS OFF COMPLETELY IN TRAFFIC. *AK
POWER STEERING MALFUNCTIONS. WHEN DRIVING THROUGH A SMALL PUDDLE OR ABOUT FOUR MINUTES OF RAIN AT A SLOW SPEED, THE VEHICLE LOSES ALL POWER STEERING CONTROL. DEALER CONTACTED AND CANNOT DUPLICATE THE PROBLEM. *AK
WHEN DRIVING AT APPROXIMATELY 35 MPH AND EXITING OFF HIGHWAY ON DRY PAVEMENT, ENGINE SHUT OFF. DRIVER WAS ABLE TO COAST TO A SAFE PLACE. NO INDICATION FROM ENGINE CHECK LIGHT. OIL PRESSURE LIGHT CAME ON. UNABLE TO START THE VEHICLE FOR 1/2 HOUR. DEALER CONTACTED, AND STATED THEY ARE UNABLE TO DUPLICATE THE PROBLEM. *AK
AUTOMATIC TRANSMISSION IN BOTH LEVELS "3" AND LOW "L" GEARS DID NOT RESPOND OR GEAR DOWN WHILE DECENDING MOUNTAIN AREAS.
VEHICLE STALLS INTERMITTANTLY, CHANGED SENSOR BUT VEHICLE CONTINUES TO STALL.
I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR, INCLUDING THE CAR SEIZING UP WHILE I WAS ON THE ROAD WITH MY FAMILY, NECESSITATING A NEW ENGINE, I ALSO HAVE NEEDED A NEW TRANSMISSION, THE WINDSHIELD WIPERS GO ON AND OFF BY THEMSELVES, THE BRAKES NEED CONSTANT REPLACEMENT (I HAVE HAD THEM REPLACED 6 TIMES), AND CHRSYLER COULD CARE LESS.
WHEN DRIVING THE VEHICLE WILL STALL OUT AND DIE , GIVING THE DRIVER NO INDICATION. THE DELAER HAS BEEN NOTIFIED. *AK
CONSUMER HAS EXPERIENCED PROBLEM WITH VEHICLE ACCELERATION. AFTER PRESSING DOWN ON GAS PEDAL, PEDAL GOT STUCK AND WOULD NOT RELEASE ITSELF. CONSUMER HAD TO TURN VEHICLE OFF TO GET IT TO RELESAE ITSELF. *AK
WHILE DRIVING 50 MPH VEHICLE STALLS FOR NO REASON. DEALERS CANNOT FIND PROBLEM. PROBLEM IS INTERMITTENT. *AK
INTERMITTENTLY WHEN DRIVING THE VEHICLE STALLS. THE DEALER IS NOT ABLE TO DUPLICATE THE PROBLEM, AND IS THEREFORE, NOT ABLE TO REPAIR VEHICLE. MANUFACTURER HAS BEEN NOTIFIED. *AK
ELECTRICAL MALFUNTIONS. WIPERS START ON THEIR OWN, LIGHTS FLASH ON AND OFF ALL HOURS OF NIGHT, AND VEHICLE CLOSE TO FIRE BEFORE BEING TOWED. THE ALTERNATOR WIRE WAS PINNED RATHER THAN LOOPER AROUND THE MOTOR AND HAD BURNED OVER 4 YEARS,
DRIVING AT LOW SPEEDS AND MAKING SHARP TURNS STEERING WILL LOCK UP, CAUSING LOSS OF VEHICLE CONTROL WHICH COULD RESULT IN AN ACCIDENT. INTERMITTENT PROBLEM. *AK
A/C SYSTEM LEAKS CREATING MOLD/MILDEW/FUNGI, HAS CAUSED HEALTH PROBLEMS.
CONSUMER WAS DRIVING ON HIGHWAY WHEN APPROACHING STOPPED TRAFFIC, WHILE WAITING IN TRAFFIC , THE VEHICLE SHUT DOWN FOR FOR NO KNOWN REASON. AFTER 6 MINUTES OR MORE THE VEHICLE CAME BACK ON. CONSUMER HAD VEHICLE TOWED BACK TO OHIO DEALER. DEALER INSPECTED THE VEHICLE, BUT WAS UNABLE TO FIND ANY THE PROBLEM. *AK
BELT TENSIONER ON STEERING WENT OUT. SECOND (2ND) TIME IT HAPPENED. DRIVING 35MPH AT TIME. HAD NO CONTROL. STOPPED VEHICLE. HAD IT TOWED TO DEALER 1ST TIME & 2ND TIME WENT OUT. IT RECOVERED ITSELF & THEN WENT OUT AGAIN. *AK
CONSUMER BEEN EXPERIENCING AN ONGOING PROBLEM WITH ENGINE TURNING OFF WHILE DRIVING. THIS CONDITION HAVE BEEN OCCURRING SINCE THE FIRT 9500 MILES OF WEAR. VEHICLE BEEN IN/OUT OF DEALER SHOP FOUR TIMES, AND DEALER CANNOT RESOLVE THE PROBLEM. WANTS CONSUMER TO PICK UP THE VEHICLE.
WHILE PULLING INTO GARAGE, FOOT ON BRAKES AND SLOWING VEHICLE, SUDDENLY VEHICLE ACCELERATED WHEN FOOT WAS OFF BRAKE. VEHICLE HIT GARAGE WALL. *AK
ENGINE STOPPED AT 40 MPH WITH NO WARNING AND WOULD NOT RESTART. LOST ENGINE ASSISTED STEERING AND BRAKES.
WHILE DRIVING THE VEHICLE STALLS UNEXPECTEDLY WHICH ALMOST CAUSED AN ACCIDENT.
TENSION PULLEY SNAPPED CAUSING LOSS OF POWER STEERING.
ENGINE STALLING AND MISSING AT DIFFERENT SPEEDS, ENGINE SERVICE LIGHT ALSO COMES ON; NO PROBLEM CAN BE FOUND.
COMPUTER MALFUNCTION OF THE FACTORY INSTALLED THEFT ALARM SYSTEM, RANDOMLY ACTIVATING AND THERBY LOCKING THE IGNITION.
WHILE DRIVING THE ENGINE SHUTS DOWN, CAUSING THE VEHICLE TO STALL. PLEASE PROVIDE DETAILS. *AK
ENGINE CUTS OUT WHILE DRIVING CAUSING FAILURE OF ALL SYSTEMS. RESTARTING CAN BE IMPOSSIBLE. HAS OCCURRED WHEN AIR CONDITIONING IS OPERATING. DEALER REPLACED FUEL PUMP BUT STILL EXHIBITS THE PROBLEM. MANY SIMILAR COMPLAINTS EXIST ON YOUR SITE BUT NO TECHNICAL BULLETING SEEMS TO EXIST ON THIS PROBLEM.
UNSPECIFIED.
INADEQUATE HIGH BEAM HEADLIGHTS ON VEHICLE .
WHILE DRIVING THE ENGINE SHUTS DOWN, CAUSING VEHICLE TO STALL. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK
WHILE DRIVING THE FUEL LINES BROKE, CAUSING FUEL LEAKAGE. THE DEALER IS REPAIRING THE VEHICLE . OWNER HAS NOTIFIED THE MANUFACTURER. *AK
DEALER INFORMED OWNER NOT TO USE FRAM TRANS OIL PAN GASKET AS IT WILL CAUSE A LOSS OF PRIME AND RAPID CLUTCH WEAR AN ONLY TO USE CHRYSLER SPECIAL SILICONE GASKET SEALANT OR THE WARRANTY WILL BE VOIDED.
THE SLIDING DOOR COMES PARTIALLY OPENED WHILE DRIVING. DEALER REPLACED LOCK BEFORE PROBLEM EXISTS AGAIN. *AK
SEAT BELT ANCHOR CAME OUT OF THE PILLAR HITTING CHILD I, CAUSING FAILURE OF OTHER COMPONENTS.
THE WINDSHIELD WIPER CONTROL INTERMITTENTLY MALFUNCTIONS. THE DEALER HAS BEEN NOTIFIED. *AK
WHILE DRIVING THE VEHICLE AT ANY SPEED THE VEHICLE STALLS. WHEN VEHICLE WAS TAKEN TO DEALERSHIP, DEALER DISCOVERED THAT THERE WAS A PROBLEM WITH THE ROCKER ARM LOCATED IN THE ENGINE. *AK
TRANSMISSION BROKE/REPLACED.
VEHICLE SHUTS DOWN AND CONTROL PANEL GOES BLANK WHILE VEHICLE IS IN MOTION. VEHICLE FRONT END SHAKES. CHILD WAS STUCK IN BUILT-IN SAFETY SEAT BECAUSE BELT WOULD NOT RELEASE.
VEHICLE STALLS AND CONTROL PANEL DIES WHILE DRIVING.
NOISE IN THE BRAKES, CHECKED SEVERAL TIMES, REAR BRAKES GREWL, REPLACE REAR BRAKE SHOE AND WHEEL CYLINDER OR INSTALLED NEW SPRINGS AND BLEED BRAKES.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →