INTEGRATED CHILD SAFETY SEAT HARNESS/STRAPS CONTINUED TO TIGHTEN AROUND CHILD AND WOULD NOT LOOSEN.
1996 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
FUEL PUMP FAILED CAUSING VEHICLE TO STALL.
LEFT TURN SIGNAL RELAY FAILED.
FUEL FILLER TUBE RECALLED AND REPAIRED, HOWEVER FAILED THREE TIMES AFTER REPAIR, (FUEL LEAK), AFTER THIRD REPAIR THEY REPLACED THE FUEL TANK.
RACK AND PINION STEERING FAILED.
GAS TANK FAILED.
FAN MOTOR FAILED.
MASTER CYLINDER FAILED.
GAS TANK VENT FAILED CAUSING FUMES TO ENTER VEHICLE, PRIOR TO RECALL NOTICE.
STEERING WHEEL SHIMMIES SEVERELY, ANY SPEED, MAKES LOUD WHOOPING LIKE NOISE WHEN MAKING TURNS. DEALER REPLACED RACK AND PINION, PROBLEM STILL EXISTS. *AK
ON A ROUGH ROAD THE BRAKES WILL NOT HOLD. ONCE HAVING PASSED THE ROUGH PART THAT IS WHEN THE BRAKES WILL HOLD. *AK *SLC
AT LEAST TEN TIMES INTEGRATED CHILD SAFETY SEAT BELTS FROZE UP, NOT ALLOWING CHILD TO EXIT. THE BELTS WILL TIGHTEN WHEN FURTHER ATTEMPTING TO RELEASE. THE RELEASE BUTTON IS EXTREMELY HARD TO GET TO. PLEASE DESCRIBE DETAILS. *AK
WHILE DRIVING ENGINE STALLS IN TRAFFIC, CANNOT BE RESTARTED FOR APPROXIMATELY 20 MINUTES, NO WARNING, CAUSES LOSS OF VEHICLE POWER. DEALER DOES NOT KNOW CAUSE, REPLACED CAMSHAFT, CRANKSHAFT SENSORS. *AK
FUEL LEAKS FROM THE GAS TANK, THE CONSUMER HAS HAD REPAIRS DONE ON THE FUEL PUMP SEAL AND O-RING, HOWEVER THE PROBLEM STILL PERSISTS.
CHILD BUILT-IN CSS; WENT TO TAKE CHILD OUT & RELEASED BUTTON FAIL TO WORK;HARNES STRAPS GOT TIGHTER WHEN TRYING TO PULL OVER CHILD'S HEAD. HAD TO USE SCISSORS TO FREE CHILD OUT OF SEAT. WILL BE TAKING VEHICLE TO DEALER. *AK
LEFT SIDE SLIDING DOOR WINDOW SHATTERED OUTWARD WHILE DRIVING.
ELECTRICAL: STARTED VEHICLE , HEARD LOUD NOISE, SAW SMOKE COMING FROM ENGINE, AND NOTICED FLAMES COMING THROUGH THE VENT. CAUSE OF FIRE UNKNOWN. *AK
SEAL AROUND FUEL PUMP FAILED CAUSING FUEL TO LEAK.
CHILD GOT OUT OF INTEGRATED CHILD SEAT.
THE ENGINE STALLS AT 65MPH ON THE INTERSTATE. DEALER CAN'T DUPLICATE THE PROBLEM TO CORRECT IT. *AK
WHILE DRIVING VEHICLE ABOUT 50 MPH OR COULD BE ABOUT 10 MPH, TURNING THE WHEEL, THE ENGINE SHUT OFF, CUTTING EVERY ELECTRICAL INSTRUMENT ON THE PANEL. *AK
AFTER DRIVING THE VEHICLE FOR ABOUT (10) MINUTES, DRIVER SAW SMOKE COMING FROM UNDER THE HOOD. WHEN CHECKING THE VEHICLE DISCOVERED THERE WAS A FIRE WHICH STARTED IN THE ENGINE. THE VEHICLE WAS TOTALLED. *AK
WHILE VEHICLE IS IN MOTION ENGINE DIES WITHOUT CAUSE. DEALER UNABLE TO LOCATE PROBLEM AREA. PLEASE DESCRIBE. *AK
GAS FUMES AFTER FILLING TANK.
THE STEERING PROVIDED ON THIS VEHICLE MAKES IT DIFFICULT TO CONTROL VEHICLE AT HIGHWAY SPEEDS.
THE STEERING PROVIDED ON THIS VEHICLE MAKES IT DIFFICULT TO CONTROL VEHICLE AT HIGHWAY SPEEDS. *AK
INTEGRATED CHILD SAFETY SEAT NOT FUNCTIONAL; STRAPS WOULD NOT PULL OUT- BOTH WHILE CHILD WAS, AND WAS NOT IN SEAT. HAD TO CUT STRAPS TO RELEASE CHILD. *AK
THE CHILD WAS UNABLE TO BE REMOVED FROM THE CHILD SEAT BECAUSE OF THE RETRACTOR MALFUNCTIONED AND TIGHTEND ON THE CHILD INSTEAD OF RELEASING. *AK
SUSPENSION: VEHICLE SERVICED IN JAN. FOR NUMEROUS PROBLEMS.THE REAR BRAKE SYSTEM HAD TO BE REPLACED,GAS TANK COLLAPSED AND HAD TO BE REPLACED. TRANSMISSION: ATTEMPTING TO BACK OUT OF DRIVEWAY AND VEHICLE SHIFTED FROM REVERSE TO NEUTRAL. RACK AND PINON STEERING FAILED. ALL OF THESE HAVE BEEN REPLACED AT LEAST TWICE, AND THE SAME PROBLEMS ARE REOCCURRING. *AK
WHILE DRIVING AT 10-15 MPH STEERING BELT TENSIONER CAME APART SUDDENLY, RESULTING IN LOSS OF STEERING CONTROL. ALSO WATER PUMP BROKE. *AK
TOTAL LOSS OF POWER STEERING FOR SHORT PERIODS OF TIME, PARTICULARLY DURING VERY HEAVY RAIN FALL, FREQUENTLY DURING COLD PERIODS, AND USUALLY AFTER GOING THROUGH THE CAR WASH. ON -2-13/97 WHILE DRIVING ON Q 3-LANE HIGHWAY, LOST CONTROL, RESULTING IN AN ACCIDENT. ALSO TIRE BLEW OUT. *AK
FUEL GAUGE SENSOR FAILED.
HAD PLACED CHILD IN BUIL- IN CHID SEAT WHEN GETTING CHILD OUT, LATCH WOULD NOT RELEASE. WOULD PULL ON "T-SHIELD" & IT GOT TIGHTER. STARTED RISING TOWARD CHILD'S THROAT. TRIED RELEASING FROM BOTTOM, DID NOT WORK; HAD TO LITERALLY DRAG CHILD FROM SEAT. *AK
VEHICLE LEAKS AND SMELLS LIKE GAS, OWNER NOTES THAT THIS PROBLEM OCCURS MOSTLY WHEN THE VEHICLE HAS BEEN SITTING FOR LONG PERIODS. DEALER CANNOT DETERMINE THE CAUSE. *AK
BRAKE LINING FAILED.
RADIO INOPERATIVE.
TRANSMISSION FAILURE.
CONSUMER STATE THAT THE SLIDING DOOR BECAME VERY DIFFICULT TO CLOSE. IN ORDER TO CLOSE THE SLIDING DOOR, ONE WOULD NEED TO MAKE ADJUSTMENTS TO THE LATCH BEFORE CLOSING, EA96-025. *AK
FRONT DRIVER'S SEAT BROKE.
FUEL TANK WARPED.
RACK AND PINION STEERING BOX FAILED.
ENGINE STALLING AND MISSING, ALSO ENGINE SERVICE LIGHT COMES ON. ALSO REAR BRAKES WERE GRINDING COMBINED WITH SURGING WHEN SLOWING TO A STOP. *AK
TOWN AND COUNTRY LXI, 1996, CSS BUILD IN MODEL, RETRACTOR LOCKED IN PLACE AROUND THE CHILD'S NECK AND COULD NOT REMOVE THE RESTRAINT FROM THE CHILD, A CLAMP THAT DISCONNECTED THE SEAT FROM VEHICLE. *AK
MODIFICATION TO THE JACK, CAUSED THE JACK TO COLLAPSE TWICE.
VEHICLE WAS STOPPED AT A ROAD CROSSING. PULLED OUT SLIGHTLY AND TRIED TO PUT ON ABS BRAKES AND THE VEHICLE KEPT ON GOING WHICH RESULTED IN AN ACCIDENT. THIS ACCIDENT CAUSED DRIVER TO HAVE FALSE LABOR WITH BABY BORN FIVE WEEKS PREMATURE. *AK
BUILT-IN CSS BELTS TIGHTENS ON IMPACT. EVERY BUMP/HUMP/ROCK OR HOLE IN THE ROAD WILL ACTIVATE THE SEAT BELTS TO THE CSS , THE BELTS HAS TIGHTENED AROUND CONSUMER'S 5 YEAR OLD TOTHE POINTOF PAIN. *AK
CONSUMER NOTICED FUEL LEAKING FROM THE FILLER NECK OF THE VEHICLE, CONSUMER HAS CONTACTED THE DEALER, DEALER STATED THAT THE LEAK WAS DUE TO OVER FILLING OF THE TANK. *AK
TRANSMISSION WOULD NOT SHIFT PROPERLY.
OWNER STATES THAT HER FUEL TANK IMPLODED, PERHAPS A LEAK WAS THE CAUSE, AND THAT DEALERS HAD REPLACED IT. SHE ALSO NOTES THAT THE SERVICE LIGHT CAME ON AFTER WORK WAS DONE. OWNER WAS TOLD SHE NEEDED A FUEL PUMP. *AK
WINDSHIELD WIPER SWITCH COMES ON INADVERTENTLY.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →