2019 Chrysler Pacifica complaints

My vehicle suddenly lost power driving down the road at approximately 20MPH. I rolled to the side and the vehicle engaged the electronic parking brake. It's been at Chrysler dealership for over a week and is now a STARS case according to my service rep. .

I’m having trouble with my start stop. Sometimes it works and sometimes it doesn’t. Sometimes my motor goes into limp mode for no reason.

The rear lift gate alarm will randomly fail to work causing a risk of someone having something closed up or pinched in the lift gate. If you google the issue for the van there are numerous forum posts of people having the same problem. When it first started to fail it was intermittent and there was no indication as to it failing. Now it has failed completely and never works. The part to fix it is back ordered by mopar and hasn't been available for a long time to fix it.

While driving down the road and slowing down the van put itself into park and shut off. Had to then restart the van.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at various speeds on several occasions, there was a clicking noise emanating from the engine compartment and the vehicle began shaking. The vehicle was taken to an independent mechanic, and the contact was informed that the control arm and bushings needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer who was unable to replicate the failure on one occasion; however, on another occasion, the vehicle was taken to the same dealer where it was diagnosed and determined that the alternator needed to be replaced. The failure persisted. The vehicle was taken to the same dealer where it was determined that the sway bar link needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The transmission shifts/jerks hard and hesitates/struggles to accelerate at times. It has even shutdown numerous times while I was at a traffic light.

The 2019 Chrysler Pacifica limited with 3.6l Pentastar engine had a check engine light come around 90,000 miles. The vehicle would suddenly lose acceleration power without warning, especially while getting onto the freeway. It was found that there is a known issue with the 3.2 and 3.6l Pentastar engines where the camshafts begin throwing metal shavings into the cylinders. The issue first presented itself as a cylinder 6 misfire with error code P0306. After replacing the spark plugs, coils, and VVT solenoids, the problem continued until the metal shavings were discovered. The design flaw of the engine causing the camshaft to produce metal shavings into the cylinders that lead to the sudden loss of acceleration is a major safety concern.

Vehicle was driving 60 mph and turned off, told me to put car in park while driving on the highway. Car now stalls too often (within a mile of starting) to drive. At repair shop now and cannot find a fix. Common problem with this vehicle.

Van has 55,000 miles on it. Not overheating but noticed coolant reservoir keeps needing to be topped off daily. Also, just received check engine light code for cylinder 5. Shop diagnosed as head gaskets and now need an engine replacement. Absolutely unacceptable for a vehicle with such low miles.

Bubbling on both sliding doors and also all along front of hood. Just noticed it as hard to tell unless you put a flashlight on the areas as van is black.

While driving, vehicle will display "stop safely vehicle will stop soon" and illuminate the battery and auto stop/start icons. This had happened previously and I was advised to have the auxillary battery replaced. After, the issue did not occur for a month or so but happened again. Had been intermittent but the car never shut off as I have read has happened to others. The additional issue I have is several times when I turned the vehicle off after the warning appeared, the vehicle would not start. I have an appointment with the dealership tomorrow to see what they can uncover. I have seen the recalls about this primarily about the EV models (which mine is not) but still want this noted. I have read it has varied from a wiring connector and needing a new transmission. There are currently no active recalls for my specific vehicle. Very scary stuff with a vehicle full of kids at times.

We have had the Auxiliary battery replaced 3 times so far and the light for just came on again, the 4th time. Here are the dates and receipts for the replacements. Clearly there’s a flaw somewhere And Chrysler is not addressing is with all the affected vehicles. I’ve seen a recall on them but apparently my van is not part of it … even though they replaced that battery 3 times so far on average every 1 year 3 months. “Chrysler has announced that 198731 vehicles have been affected by a Battery recall. Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.” 7/24/23 Atlantic Dodge Ram - replaced Auxiliary battery under warranty (3rd time) and regular battery (see receipt below) Case #[XXX] 7/17/23 7/21/22 Atlantic Dodge Dealer Battery replaced 3/3/21 Purchased new battery at Garber Dealer & Atlantic Dodge dealer replaced regular battery and installed auxiliary battery I bought from Garber (see attached receipt) Please help I have a child that requires frequent doctor/hospital visits who almost died and we can’t be dealing with this issue over and over again. Sincerely, [XXX] & [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Head gasket failure at 68500 miles. It causes a misfire in the engine and could cause an accident from the car bucking once it consumes the engine coolant and also causes overheating and a lot of smoke to come out of the tailpipe making it less visible for others on the road to see, if behind a car like mine

This vehicle continues to display the same symptoms that are listed in V53/NHTSA 19V-348. The steering wheel gets stuck when making turns on roads at around 40 mph. It also displays similar behavior when making slow moving turns and the wheel is fully locked to turn either left or right. I have called FCA today and asked that my vehicle be included in the recall notice. The customer service person I spoke to could not do that for me. She could only suggest that I lodge a complaint on this site. It's a dangerous situation when you are driving as you hope that the steering wheel will return to the straight ahead position after making the turn. This makes my wife nervous to drive. It is negligent for FCA to ignore this as the end result could be tragic if not addressed. I implore you to add my VIN or batch of manufacture to this recall. To answer the bullet point questions. 1. Steering. 2. Risk that the steering wheel will not return to the straight ahead position. 3. I could easily replicate this behavior if a dealer would want to drive with me for a few hours to the roads that I know that this occurs. I could most likely demonstrate the low speed outcomes too. 4. No inspections have been done by the dealer. My independent mechanic is aware of this and directed me to the original recall notice. 5. There are no warning lamps. This has been going on for well over 18 months, maybe longer. I've already spent money with my mechanic on a repair that did not resolve the behavior (at t

On 4 occasions upon stopping at either traffic lights or stop signs the vehicle has completely shut off and shift to park on its own. The first time it shown the hood was open, upon checking the hood was locked. The other times there were no alerts indicated on the instrument panel.

After backing up and putting the vehicle in DRIVE the backing up camera will remain on for up to 10 second.

Recall # 72B/NHTSA 24V-538 The recall was issued on July 18th. Today is October 24th. That's more than 3 months and there's still no info on a remedy or a timeline.

The contact owns a 2019 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The check engine light came on. The day it came on, when starting the vehicle, it started shaking while in idle and when initially driving. The same day I had the engine read and a cylinder 6 misfire came up on the report. When I began driving, the car was shaking and it felt like it could stop abruptly which could have caused an accident. Yes, it was inspected and it was diagnosed that the head gasket is blown. Yes, the check engine light came on. It should be noted that when my local mechanic diagnosed the problem, two other Chrysler Pacifica's and two other vehicles with the v6 engine have the same issue.

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving 75 MPH, the vehicle stalled, with the START/STOP light illuminated. The contact stated that the vehicle shut off independently. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while at a traffic light, the on and off switch failed to turn off. While driving at undisclosed speeds, the vehicle shut off unintendedly. The contact stated that the failure was related to NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 48,000.

The power brake booster was failing and causing the vehicle to not stop as expected. When it was brought to an auto mechanic a few weeks after noticing the issue, they described it as appearing defective beyond normal wear-and-tear and reminiscent of a recall for earlier year models of Chrysler Pacificas. The issue caused the vehicle to not respond to the pushing of the brakes and required a pumping of the brakes until the vehicle stopped. Occasionally, when the brakes were depressed and the car was at rest, the vehicle would start moving and the brake pedal would push strongly against being depressed. There were no warning lamps or messages associated with this issue; the issue was discovered simply by noticing that the brakes were not working as they should.

There is a slight scrubbing noise when I turn the steering wheel in either direction. When I turn the wheel to the right there is a 'catch' of some sort and I have to put a little force in getting it centered again. I am scared honestly is gonna stay right and I am gonna run into something. I went to the auto parts store to see about power steering fluid only to find out my vehicle doesn't have that and its all electrical. I checked for recalls to see if this is an issue happening with my vehicle and saw none but did see that I am apparently not the only person to have reported such an issue. I am very, very concerned. This has been happening now for about a month.

Radio Uconnect resets every 3 to 5 minutes. When this happens screen goes black. If backing no warning on what is behind you. GPS is resetting with wrong location. Wireless calls stop. This has been a problem across all FCA brands and an issue since 2017. I had 2018 Pacifica with same issues. I believe there are two class action lawsuits over this problem. I had to pay $650 to replace radio. No help from Chrysler customer cares NO HELP.

When driving about 40-45mph into a curve the steering wheel catches, I am very concerned for our safety due to having to over correct. I have not found any recalls on my vehicle, but there have been some for other vehicles like mine. No accidents. Want to prevent an accident

Brake Booster has failed. There was previously an extended warranty published for this same issue on November 11, 2023 (No D-22-15) for XA7 Brake Booster, however that expires after 5 years after the vehicle was placed in service or 150,000 miles (whichever is sooner). The Brake Booster failure on our vehicle happened just a few short months after this "expiration date" of the extended warranty. Also, the date of the extended warranty was issued was November 2023. This left only 5 months from the issuance of the letter to the expiration of the warranty, which does not seem to be a reasonable amount of time. Our vehicle is not safe to drive as the brakes are not functioning properly which could result in serious and fatal injury's to the occupants or other vehicles on the roadway. Additionally repair parts are not available to purchase and are on a "National back order". Attention needs to be given to this topic as there are many vehicles on the road that are not safe because of this lack of quality.

I am the mechanic that was hard to work on this vehicle and I am feeling this out for the customer but I am submitting it in my name . Vehicle has code p105c and p0303. The first code is pending permanent and stored, it is saying the intake valve is stuck in a low lift position. The second code is for cylinder 3 misfire. We had the coils switched over from cylinder 3 to cylinder 5 and made sure that the wiring was not damaged and the same code keeps coming back for that cylinder as well as the p105c. It causes the vehicle to start shaking while going down the road almost causing an accident. There is a recall on the 2020 Pacifica having the same code but there isn't a recall on the 2019 which has the same engine.

The coolant keeps disappearing from the resevoir tank and there is a gurgling noise coming from the front driver side. The engine starts rough with the check engine light on.

The vehicle's brake booster is going out. The vehicle's warranty was already extended once but is now out of that 5-year timeframe. This issue began about 2 weeks ago. Now, the brake pushes back and doesn't want to engage which poses the risk of rear-ending someone. Chrysler is aware of this situation and refuses to extend or fix the issue.

Car seems to slip out of drive. In the Dashboard the D will start blinking and I can no longer accelerate. The message says to shift to park and back to drive. If this happens on time, I can start going again. If I can't get it to register that I've shifted, I will not be able to accelerate and I need to pull off the road. Once I come to about 1 or 2 MPH, the shifter knob will turn itself to park and the car will slam the parking break on. I get the message to press then engine button, turn the parking break back off and turn the knob to drive.

When at a stopped position, the brake pedal gets stiff and starts pushing back … and then the car starts creeping forward. I’ve almost hit countless cars in drive-through, and my car tries to creep through red lights. It’s also very hard to brake. I went to one shop and they said it was the brake booster and vacuum hose , and that a lot of people were complaining about this issue in the Pacifica’s. I took the car to a Chrysler dealership to get it repaired and they said the brake booster is on back order because it’s a common problem. The only way to get the car to stop from rolling when you’ve got the brake on is to slam down on the brake (then it’s a crazy crunching sound) or to throw it into park before it gets you into traffic. It’s scary and it’s not safe.

The contact owns a 2019 Chrysler Pacifica. The contact stated that the START/STOP sensor light was continually illuminated. While at a red traffic light, the vehicle independently shifted to park(P) and shut off. The vehicle was restarted and placed in drive(D). The vehicle was taken to an unknown local dealer, where it was diagnosed that the START/STOP battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that the hood latch and the START/STOP battery needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.

My breaks stopped worked due to a failed brake booster. I would compress the brake and it would let out air and not adequately stop. When it did finally stop, it would propel me forward. This became very dangerous for my family and I

My brake boosters failed causing me to not be able to stop adequately. The brakes would not fully compress.

Around 79,000 miles, my 2019 Pacifica experienced check engine error codes. Upon diagnostics by a repair shop, found that the engine coolant was leaking into the engine due to a bad head gasket and that the engine cylinders were damaged and the only repair is a full engine replacement. The car has been maintained and received regular oil changes and should not fail in this manner at less than 80,000 miles. Reading through various forums I see this is a known issue with the 2017+ model year Pacificas

The following message displays on the vehicle: “Stop Safely. Vehicle Will Shut Off Soon.” Upon receiving the message, the vehicle will stall. This has occurred multiple times while driving on the freeway at 70 mph, while driving on city streets, etc. Every time the vehicle stalls, it is INCREDIBLY dangerous. There is not always time to pull over to a safe location as the vehicle simply freezes up and won't move. This is a van which means that there could often be children in the vehicle. It is a danger to ourselves and to other vehicles around us. We were first told that this was an issue with wiring in the battery. The second time we took it in, we were told that it was because the auxiliary battery needed to be replaced. Now, we're told that we need to replace the generator. Please note that the 2019 Chrysler Pacifica has known electronic issues with the vehicle stalling. The vehicle is at a Chrysler Dealership for the third time this month for diagnostic evaluation and repairs. The error message has been confirmed by the dealership.

My 2019 Pacifica Hybrid started showing a message around 07/19 “Service Charing Station” followed by Service Park brakes, Service Parking system and was not able to start or control anything in the car. After 15 to 30 minutes it started working and no errors. On Friday, 07/26, car stopped all of a sudden (luckily my family was in the parking lot) and showed a different message “Stop Safely. Vehicle will stop soon” message and after that it went completely dead. This is a concern that the vehicle would stop when driving and making the vehicle not responding to anything. You cannot control (brakes, driving modes, light) anything and when AAA jump started the car was in “Running” mode and asking to power on the vehicle.

Vehicle was found to be overheating, with low coolant. Initial concern for possible hose leak, but nothing visualized on inspection...testing demonstrated a blown head gasket and possible warped cylinder. This is a recurring problem for Chrysler Pacifica's that Chrysler refuses to address. There were no warning signs before hand.

I have a 2019 Chrysler Pacifica that has had several issues since I purchased it. The Start Stop System warning lamp comes on and off, and my check engine light is on. The van is barely driveable, it shudders, stalls, and is a major safety concern for my family. I use this van to transport my 3 young children around, and I never know when it is going to stall. It has completely lost power on the highway, resulting in a near catastrophic accident. I have reached out to Chrysler directly, as well as the dealer. There is indeed many recalls on this year and model car, but I am told my VIN number is not included. Chrysler, and the dealership, Imperial Chrysler in Mendon Ma, refuse to address the issue because my VIN is not included, but yet my car is experiencing the same exact symptoms and issues that have already been recalled. Chrysler has announced a recall on approximately 198,000 model-year 2017-19 Pacifica minivans equipped with stop-start due to battery issues. A loose battery ground connection may result in an intermittent loss of power steering assist or a stall, increasing the risk of a crash. When I reached out directly to Chrysler, I was directed to a call center where the woman was extremely rude and short with me. She continuously repeated that my VIN is not affected and would not offer any further assistance. In the mean while, this car is unsafe.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while starting the vehicle there were several unknown warning lights illuminated and the contact was unable to shift the vehicle into drive(D) or reverse(R). The contact stated that the "Service Selector Switch" message was displayed. The contact turned off and restarted the vehicle and normal electrical functions returned. Additionally, the contact stated that the vehicle was unintendedly slowing to nearly a stop while driving approximately 65 MPH. The contact stated that several unknown warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module needed to be re-flashed. The vehicle was repaired. The contact stated that the failure reoccurred. The contact returned the vehicle to the same dealer who diagnosed the vehicle and determined that the selector switch needed to be replaced. The vehicle was repaired, however the contact stated that the failure reoccurred. The vehicle was driven back to the same dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,000.

I had my three children in the van and was holding our new baby as I opened the automatic passenger-side sliding door. It opened part way, got stuck, but the autotrack kept operating trying to open the door. At that point, the whole door fell off and the window immediately behind the door broke. We had it towed to a dealer since we didn't want to drive it with everything open. I was very fortunate that the door didn't drop on my feet or that one of my children wasn't standing there waiting to get in! With the holiday, we are waiting to talk to our insurance agent on Monday. The dealer has given us an estimate to fix everything, but that is the only thing like an inspection. Prior to the incident, the door would sometimes stop when opening, then it would reverse and close itself. Then you could reopen it and it worked. There were no other warnings.

6/20/24: Driving on highway. Message comes up "Stop Safely Vehicle Will Shut off Soon" and a turtle lights up on the dashboard. I pull over and turn van off. I turn it back on and message is still there. I turn it off again and this time quickly open and close the door to completely shut down the electric. Turn it back on and message is gone but check engine light is on. Drive home and then drive more during the evening with check engine light on the entire time. 6/21/24: Start the car in the morning and check engine light is off. Able to travel for about an hour and then, driving on highway, same message comes up and I do the same thing. Check engine light stays on again but message goes away. Drive for about 20 minutes and the message comes up again. Again I pull over and do the same series of things as described. Car allows me to drive but check engine light is on. Do not drive the car for the rest of the weekend. 6/24/24: Start car in the morning. Check engine light is on as I drive it about 5 minutes to my local mechanic. He runs the codes and does the research and tell me that I need a new transmission and it is under warranty. I pick up the van later to take it to dealer and the check engine light is off. Drive to dealer and now the dealer says there is nothing they can do if the light doesn't go back on. They are saying that I have to experience this same problem on a highway with my family in the car for them to fix it even though there is a recall on this transmissi

Steering will stick at the 11 o’clock or 1 o’clock position while going around curves at highway speed and takes considerable force to get it back .

While @ highway speed this vehicle lost ipower steering, power braking and the engine stalled out…this latest event prompted my complaint and was the third time I have experienced this situation. In all three incidents I was simply able to coast to the side of the road and stop. Thankfully after a few attempts to restart the vehicle started and ran. It was very frightening given it lost total power on all three occasions without notice or warning it like it just turns itself off. I contacted RollX vans the folks from whom we purchased this handicap transport vehicle and they informed me of a safety recall V53 for 2017-2019 Pacificas. The recall details the exact symptoms of what I experienced. I took the recall information and the vehicle to a local dealership Larry H Miller Chrysler, Tucson AZ and they mostly dismissed my account and said there is NO recall on my VIN despite the V53 recall. They said the tech couldn’t get it to duplicate and situation. They said they checked the grounds and it’s all OK. I am not convinced considering the timeline of their alleged repair and the answers I rec’d from the service writer when I asked specifics about the repair. I suspect they simply test drove it when it did not duplicate the situation they said it’s OK.

My [XXX] grandson was getting out the automatic sliding door passenger side. His head was in the way and he door button was hit and the door started to close. It closed on his head and he had to force the door open because it didn’t do what it was supposed to do. If a small child was in the door it would have shut them in and they couldn’t get out. This needs to be addressed by the safety board. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine was running low on coolant due to malfunction of heads Computer did not warn me or temperature senser gage showed normal Engine needs replaced now

Clunking from the transmission and this is a common issue with many pacificas. There is a “reset” online but this temporary solves the issue. At times it’s very dangerous when driving when the transmission clunks when finding another gear.

The van started with very jerky shifting around 70,000 miles. The car would, at times, lurch hard forward when shifting. Eventually, a Chrysler dealer looked at the transmission and determined it needed replaced. The replacement transmission started with the same problems after about 20,000 miles. Van currently has only 115,000 miles.

Engine failure; engine light P0306 error, cylinder 6 head gasket blown. Mileage 62k, Year 2019. Yes, vehicle is available for inspection upon request. The vehicle was a danger to my family and others, as it unexpectedly overheated on the freeway, and there were no known engine problems to that point. I drive a minivan for my family (2 parents and 3 children), and I am also a carpool parent for two other children, and regularly drive children to and from school, twice a day. An engine failure with no warning is a massive danger and a huge compromise to safety to the families involved and those on the road around us as it occurred unexpectedly on a freeway, at freeway speeds. Upon inspection by a mechanic, it was discovered that the vehicle had no coolant, the coolant had been leaking into the engine, causing mis-firing of cylinder 6, and the car overheated due to low coolant levels; the cylinder head gasket and exhaust manifold gasket was replaced. Additional engine components in poor condition and also replaced: all spark plugs, coolant housing, timing chain tensioner A and B, front crank shaft seal, timing cover gasket, oil filter housing, and rear engine mount. Additionally the cylinder head needed to be resurfaced. The vehicle/component has not been inspected by the manufacturer, police, or insurance reps.The vehicle and faulty components have been inspected by a mechanic. Leading up to the engine failure, there were no warnings of low coolant, as there is no coolant senso

The contact owns a 2019 Chrysler Pacifica. The contact stated that the back-over camera image remained on display while driving. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 20V191000 (Back Over Prevention). The failure mileage was approximately 48,000.