2019 Chrysler Pacifica complaints

Power steering failure October 11, 2024. Car battery malfunction. Thankfully I was in the slow lane and was able to drift to the shoulder of the highway. My safety of my entire family was put at risk. This includes me, my wife and 2 kids. The problem was confirmed by a dealership and I was able to replace the battery. The problem has not been reproduced, and no there were no warning lamps.

A slow coolant leak is draining the coolant from the reservoir into the engine. This has happened twice now and no external leaks can be found. The first instance in June 2021 was on a trip from Goldsboro, NC to Antigo, WI. We made it to Chicago and noticed the engine temp climbing. We thought it was due to the trip and heat but had just stopped in Ohio the day prior. We took the vehicle to a local shop and they told us the coolant was nearly gone. The second time happened just [XXX] when I took my Pacifica in for an oil change. The shop stated my coolant was very low and they had to fill it up. They again found no visible external leak. I had noticed that it was low as well the day prior after getting home and knowing the shop is less than 2 miles away I knew I could get the van there safely. I did notice the temperature going up quickly even though it has been bitterly cold the last few days. I've been doing research and found many Pacifica and other online forums stating this issue had led to engine failures totaling repair costs in excess of $5,000 as of 2023 before continued inflation. This poses a huge safety risk for motorists if the engine fails while in transit as well as during extreme weather both cold and hot. Please hold the manufacturer accountable to fix this common defect for those of us who cannot afford a new vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering wheel sticks when attempting to return to straight position after a curve. Usually occurs when turning right but sometimes left. Only occurs at highway speeds, not on city streets. Chrysler dealer inspected vehicle, said no problem was found, recommended having tire alignment checked. Front tires did not need alignment but rear tires did and were aligned. Unfortunately, this did not correct the problem. This appears to be the same steering problem reported to affect 2017 and 2018 Pacifica per NHTSA investigation. Note: incident date, below, is date problem was first noticed. Problem is ongoing.

My care had issue and showing message on dashboard for "service shifter" and was diagnosed by the Ferman Dealership on US 19, New Port Richey, FL. After dealership fixed the issue, Paid around $800, I picked up the car and drove around and took on freeway, after sometimes I got the message of service shifter again on dashboard and steering became hard and other function were stopped working. It felt like car was driving by itself as it would go up in speed even when i did not have my foot on it. Even after hitting the break it would stop but then again it would go up in speed by itself. I parked my car and waited after 15 to 20 min then started driving normally. I had to drop the car back to the dealership and explained the whole situation. They looked at it again and fixed the issue. After picking it up 2nd time i noticed i had issue with my screen. It started acting on its own like it was a ghost touch screen. It would jump to other setting while listening to music or have my navigation on, it would stop. Also, when backing up the care i noticed my back camera went blank, I could not see anything. Also, other time other cameras went blank. Like a black spot where you can't see anything. Called the dealership again and explained them. They told me to do the resent which i could not able to do it so went to dealership and they did reset the screen but after sometimes on the same day it started acting up again. I dropped the car again and told them to look into it. They did re

When driving the car with not shift for a long time and then shifts hard into gear.I can also smell an odor some times. I have kids I don’t want to be driving and it cause me to wreck or catch fire. Other people I know had the same problem. This needs to be addressed.

We bought our brand-new Chrysler van in 2019. On [XXX] the oil filter housing needed to be replaced due to cheap manufacturing parts. It cost us $918.78. In October of 2025, we were experiencing some shaking in our van. Upon investigation, it was diagnosed with a blown head gasket. The repair was estimated at $3000 - $4000. The mileage on our van was a little over 93,000 miles. We were meticulous with the maintenance of our van. This, according to Chrysler Pacifica owner online forums, is not uncommon. There is a general outrage at the obvious manufacturing error. Is there any class action lawsuit ongoing? Is there any recourse available? Chrysler should pay out due to their shoddy work. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle jerked, stopped and would not start again. After a while it started, people were honking to move. This happened about 3 years ago. The vehicle jerks often and afraid it will leave us on the street. About 2 years ago, the auxiliary battery ran down the main battery. The car would not start. Had to buy both batteries. The lights come on, engine, traction and auxiliary battery light. This happens often on a weekly basis.

It malfunctioned on October 25th, it started working briefly the same day, but ultimately quite again until we reset it in the early evening. Reset being disconnecting the battery for an hour then reconnecting. After that, it worked fine the next day, throughout the drive home, and all week until it quit yesterday, Nov 2, 2025. It hasn’t worked since, even after a reset since yesterday Mov. 2, 2025. When making a hard left turn, the steering wheel system stopped completely!!! This caused it to be EXTREMELY HARD to steer the car and it steered the van towards traffic!!! If my wife had been driving, we would have been involved in a MAJOR TRAFFIC ACCIDENT! No steering at all, who designs a steering system that has the possibility of, when failing, puts the vehicle & passengers at risk of serious injury or death!!!

During normal driving from office to home car suddenly started stuttering and I was apply break but speeded up and showed engine light on, I was about to hit front car due to additional speed. During that time I saw few quick messages on the dashboard, the one that I can remember was related with ACC. That's the dangerous situation. I looked d from OBD and found that code was U0412 and reported that code to Huntington Beach Chrysler service station. Please keep an eye out for some similarities between others reports.

After taking my car in for the recall on the battery which required a system update, I’ve had multiple errors that the Chrysler service department cannot resolve. Four times in the last two weeks when I get in the car and crank it, it will not go into drive or the shifter does not work at all. I’m having multiple errors on saying service shifter and service electrical battery that had never occurred before the system recall update. I’ve been stranded multiple times in the last two weeks. It must be related to the recall update that was done in my car. It cannot be a sheer coincidence that I never had issues until the update. The service department is not helpful in anyway and returns my car with no answer. Simple google research shows this is a recurring issue after the update.

Component failute: first the cruse control would stop working while driving. then the engine would rive way up while trying to accelerate and not gain much speed, gas mpg dropped. when breaking to stop i had to push the break pedal harder. when the cruse had stopped and i shut the engine off, it was hard to start, and would bump and shake as if it was hitting on 2 cylinders, cruse still would not work. after i made it home, the next time i started it, it was ok, then the last time i parked it the brake will not depress and it will not start. battery has 12 volts, jumped it anyway break still want depress. took battery cables off shorted them together , did not help. break pedal still will not depress.

While driving down the 70 mph interstate my steering went out and I had 5 people in my van. There was no warning or other symptoms of the problem prior to the failure. My sister [XXX] and my mother who is [XXX] was stranded on the interstate with traffic speeding by at a high rate of speed. We had the vehicle towed to the dealership and they reported the power steering rack failed and it will cost over $5,000 to repair. I purchased this vehicle brand new in 2019. The mechanic I have repairing this vehicle reports this is a manufacturing issue. This is a dangerous issues and this vehicle should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Chrysler Pacifica. The contact stated that the message “Engine would Shutoff Soon” was displayed. The START/STOP, engine, Forward Collision Avoidance, and 4WD warning lights were illuminated. The contact stated that the power steering functionality had become inoperable. The vehicle had stalled on several occasions. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who scanned the vehicle and determined there was a code that “Voltage-too-High” was displayed. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.

The steering on this vehicle has a catching sensation, especially when changing lanes at high speeds, or travelling down a curvy mountain highway. The steering seems to require extra effort to get back to a center position. The problem is most noticeable when making slight turns (such as changing lanes) at higher speeds.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at various speeds, after making a slight adjustment of the steering wheel to the right, while returning to center, the steering wheel was sticking and required extra force to return the steering wheel to center. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The contact stated that the failure reoccurred, and the vehicle was taken to another dealer, but was not yet diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V348000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

I am having an issue with the monitor in vehicle. For several months now have and issue with the backup camera some times working and sometimes it doesn't. It will sometimes be gray or black but will show the lane lines but no outside picture. It will also sometimes show the backup camera but it will be froze and does not move with the vehicle. Saturday had and issue where the monitor was ghost touching the buttons on the screen; it was turning the channel and also changing the air conditioner. I had to cut the radio and monitor off so the air would work properly. was reading online where some people were having this same issue and was saying it was being recalled for software issues, but with my vin number shows no recalls at all. just wondering if this is a issue that should be recalled on these vehicles or if there is another reason for it. If it happens again I will surely get pictures or video evidence since there is an option on here for it.

When driving in longer, gradual curves - the steering wheel "sticks". You can feel it isnt responsive, and you have to apply more pressure than you should to get it out of the "stuck" spot. Which makes the car over correct at times. It has happened dozens of times by now - so wasnt a one time thing. Most recent was a last night.

Power steering is sticking. This requires me to use additional force and thereby resulting in over correction. This has caused unintentional swerving into the adjacent lane nearly hitting other vehicles. Seems to be intermittent, but this has happened on numerous occasions. I see there is a currently an investigation into this matter and want you to be aware this is happening on 2019 vehicles as well.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at higher speeds, the steering wheel failed to return to center after making a turn to the left or the right. No warning light was illuminated. The vehicle was taken to a local independent mechanic for a diagnostic test; however, the cause of the failure was not determined. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

The transmission is starting to jerk and make hard abrupt transitions from gears

When driving into a left curve the chrysler pacifica minivan at roughly 10:00 on the steering wheel, the steering wheel locks and is very hard to get out of the locked state. in order to clear the locked state I have to jerk the wheel hard back to the right to get it free. I feel that it will eventually either stay locked in that position and cause a head on collision or if overcorrected will cause the vehicle to swerve to the right and cause a crash. I feel this is a very unsafe situation and have talked to many people with this problem and they have also said the same thing. Also i have read several forums on the internet about others across the country having the same issue. secondly the backup camera has started to not work recently. it started around the same time that the locked steering situation occurred. also some of the buttons on the steering wheel are not functioning properly. volume up when pressed causes the volume to go down and vice versa. i believe that there is an electrical issue in this vehicle and it is affecting the steering along with other items. please initiate the recall for the steering because i do not feel safe with this happening and especially if it is raining. thank you

The steering wheel gets sticky when making turns and sometimes seems to be stuck when turning the wheel from a turn.

Internal failure of the electronic shifter assembly. Essentially the shifter would lock into place in undesired gear-for example-attempt to move into D, would move to R and lock up so the only way we could get it to stop moving/into desired gear was to immediately power off (even though not in P) and try again on restart (which is very scary thinking your car may reverse or move foward w/no ability to stop it). This occurred on multiple occasions prior to bring to dealer, when children present in the car, and did not consistently occur every ignition. Currently vehicle is at Cornerstone Ford/Chrysler/GMC in Elk River and they have ordered the part (Nationwide backorder), estimated stock date w/in 7d but suspect seeing nationwide shortage-is this shortage due to many vehicles needing replacement-that alone would make me suspect need for safety recall! The vehicle hasn't been inspected by anyone but the dealer, no warning lights/messages/other symptoms that we noted.

The contact owns a 2019 Chrysler Pacifica. The contact stated that upon reversing out of the driveway, the contact attempted to shift out of reverse(R), but the gear shifter remained stuck in reverse(R). The contact noticed that the gear shifter indicator light was inoperable. The contact stated that the vehicle felt like it was in neutral(N) and was rolling backwards. The contact stated that the vehicle failed to respond upon depressing the brake pedal and continued to roll. The contact engaged the parking brake, and the vehicle stopped. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended; however, the failure became a recurring failure. The contact stated while driving at various speeds, the failure recurred. The vehicle became inoperable, and the contact pulled to the side of the road. The message "Service Gear Shifter" and other unknown messages were displayed. The vehicle was taken to the dealer several times. The dealer replaced the gear shifter assembly, and the ground wires were tightened; however, the failure persisted. The manufacturer was notified of the failure, and the contact was advised to call back after taking the vehicle back to the dealer, and the engineers would assist the dealer in diagnosing and repairing the vehicle. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact related the failure NHTSA Action Number: RQ24004 (Electrical System). The failure mileage was approximatel

Brakes hiss and won't slow the car down well. Issue is with the brake booster. The car creep forward or sometimes not stop in time. the peddle pushes back against you when depressing it.

Loss of power steering, power cut out while driving. Batteries have to be replaced in less than a years time.

06AUG25: At a stop light vehicle lost all power. Accessories worked. Vehicle stated to press on break and press start to turn on car. Did not start. Towed to dealership. Dealership stated was software update needed. Car did start. With no additional errors presented at diagnostic. 12AUG25: On highway during rush hour vehicle lost all power with no warning no time to pull off to the side of the highway. Towed to dealership. Vehicle had Battery and Auxiliary Battery replaced (Under warranty). Vehicle still would not start. Starter was replaced. Safety issue: Vehicle will lose power w/no warning/lights puts vehicle, passengers at risk from getting rear-ended and having to push the vehicle to the side of the road. ------------------------------------------------ Related incidents: 12DEC24: Vehicle lost all power on highway during rush-hour traffic. Towed to dealership. Auxiliary Battery was replaced (under warranty). 08AUG24: Vehicle lost all power. Auxiliary battery replaced at dealer ship(under warranty) 12DEC22: Vehicle would not start. Battery and Auxiliary battery replaced.

The transmission is very unresponsive and dealerships don’t find anything wrong other than resetting the computer every 2 days. The transmission clunks and jerks the car going into 2nd and or 3rd gear. Many times I press the pedal in highway/city driving and the transmission takes 2.5 to 3 seconds to respond. This is not the electric model. Online tons of people talk about this it’s a safety hazard to have an unresponsive clunky transmission. Reputable companies are naming this the worst car. Cars.com wrote an article over this very problem. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My brake starts hissing, and starts pushing back against my leg. It happens much when I push brake padel then it hissing sound and brake padel pushes back, the vehicle starts crawling. I got messege blind spot monitor unavailable. Engine hood paint fall off, easy visible paint fall off or peeling paint. This one I brought used car from ALM Gwinnett

After safety recall 72B was performed on my 2019 Chrysler Pacifica Hybrid on 7/17/25, the vehicle's check engine light illuminated and it began experiencing charging failures. I've never experienced these issues prior to the recall being performed and the vehicle returned to me. The component that has failed is the high-voltage (HV) battery pack and its control system. Diagnostic scans performed by a Chrysler dealer on 7/29/25 confirmed trouble codes, which indicate a critical fault within the battery system. The HV battery is available for inspection upon request. My safety and the safety of others are at risk because the recall was issued to prevent a battery fire. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. The first warning signs, including the check engine light, appeared within days of the recall service. This strongly indicates the recall procedure, specifically the mandatory battery integrity test, was not completed correctly by the dealership. This is a widespread issue, with numerous owners reporting the same post-recall failures online and to Chrysler Cares customer service. Chrysler is not taking this failed recall seriously and are forcing owners to pay for their own rental vehicles while they investigate the "undriveable" vans post-recall completion.

While driving light came on that car was hot. Immediately pulled over and had the van towed. Was told the head gasket was blown which damaged the engine. Engine now needs to be replaced. Cheapest estimate has been $9,000 at a dealership, van isn’t even paid off yet. My 5 children were in the car when this happened I was afraid the vehicle was going to stop in the middle of the rd. No other warnings or anything. Also when we first purchased van was idle and then go silent like it’s supposed to we have noticed it doesn’t even get quiet anymore. Very disappointed family of 7 with no way to have our van repaired.

When you are pushing the brakes the brakes want to push against you and go forward. It also wants to not steer the direction that you are steering sometimes making it very dangerous.

There was a battery safety recall (72B) letter sent to me for potential fire danger. On the letter, in bold, "a vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage" 3/25 - 3/29 - 72B Recall work at Autonation Dealership completed Since the recall repair, my “service engine” light will intermittently turn on/off. 5/30 - Mile High Hybrid Diagnostic Code - U0412 “Invalid data received from battery energy control module” 6/12 - 6/18 - at AutoNation Dealership. U0412 - only software upgrade completed 7/1 - 7/8 at AutoNation Dealership - p0D57. They suggested it's a charger issues and to only use Mopar charger 7/24- O'Malley Diagnostic Code - U0412 - have ONLY been using Mopar charger. (NOT a charger issue) Waiting to hear back from Chrysler on path forward. I want answers to get this hybrid battery issue fixed. Days at the Shop: 3/25 - 3/29 - 4 5/30 - 1 6/12 - 6/18 - 6 7/1 - 7/8 - 7 Total - 18 days

1. Brakes give way and cannot stop car until halfway into intersection. Brake is metal to metal. Hear clanking sound………. Also 2. When stepping on brake, car speeds up. I’ve had 2 accidents by rear ending car in front of me. This has happened 4-5 times this past year.

The car doesn't stop when break is pressed all the way down has newer brake pads, practically slides into intersections and other vehicles. Has appointment at dealer on july first but they stated no recall is issued for this problem.

While stopped at a red light my van alerted me that the start/Stop feature was not working, turned itself off and put the van in Park causing much confusion and my almost getting reended as I was unsure what to do.

Vehicle Incident Summary – 2019 Chrysler Pacifica [XXX] is the orginal owner Initial Incident – [XXX] At 50,779 miles, my 2022 Chrysler Pacifica lost all power while driving on Mound Road in Sterling Heights, MI. Officer Nathan Sears from the Sterling Heights Police Department assisted, and the vehicle had to be towed. The diagnosis at the time was complete battery failure—both batteries were replaced. Current Ongoing Issue – [XXX] At 86,000 miles, the vehicle once again became completely inoperable. It was towed to Jim Riehl’s Chrysler Dodge Jeep Ram in Warren, MI. I was initially told the issue was the starter, and I paid $1,200 for the repair. However, the vehicle still does not start. I have now been told the issue may be a blown head gasket or engine failure. The dealership is requesting an additional $2,000–$3,000 just to disassemble the vehicle to determine the exact cause. If it is indeed an engine failure, I’ve been informed that repairs could cost up to $12,000. Concerns: I paid for a starter replacement and the car remains undrivable. There was no resolution or refund offered despite a misdiagnosis. Now I am being asked to pay thousands more just to identify the problem. If this is engine failure, it occurred at only 86,000 miles. I have since found many other Pacifica owners reporting similar failures—battery, engine, and complete loss of power—raising concerns of a potential manufacturing defect. Why I’m Reporting This: This vehicle has experienced major, potenti

Engine shut down warning while on the highway stating to pull over as the engine was going to shut down. No power to accelerate during this time. This is the second time this has happened and the first time the transmission needed to be replaced under warranty. The problem persists despite Chrysler’s attempts to fix.

The brake pedal felt spongy and did not engage without me pumping the brakes at a traffic light. I had to quickly change lanes to get the brakes to engage. Otherwise I would have crashed into the vehicle in front of me. Also sometimes when sitting at a traffic light the brake pedal pulls away at random as if it is disengaging which cause the car to roll forward. I have to again pump the brake pedal. This issue has occurred 2-3 times so far. I took the van to two different auto repair shops. One shop said it’s the Brake booster. I got a second opinion at another mechanic shop and he did not find a problem with the car and could not recreate the problem. The second mechanic indicated it is most likely a Chrysler specific problem and the car should be taken back to the dealer. As the car needs to stop when the brakes are depressed as it could cause an auto accident. I was advised to check to see if there is already a recall relating to the ABS brakes system for the Chrysler Pacifica. I also mentioned the Electronic Stability Control Service light is coming on the dashboard display at times.

The infotainment system keeps resetting with screen going black and restarting. This is distracting and I lose data such as directions if I am using navigation. This could lead to driver distraction and risk of accidents. I think that this is a firmware issue and UConnect should provide a fix.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM's increased rapidly, but the vehicle failed to accelerate as intended. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 204,000.

Our pacifica has repeatedly stalled on freeways. The engine will just stop running and will not start for 15 minutes to several hours. If it does start, it often will sputter and stall again if you try to put it in ear or press the accelerator. After some time, the problem will resolve itself and the vehicle will drive normally. This problem is infrequent which is what makes it so vexing. Each incident was more than 6 months apart so you never know when it will just stall out. Because our van was converted to a rear entry wheelchair van by Braunability we've had the conversion components/connections thoroughly inspected by the conversion company dealer. I can see online that this is a known issue with multiple vehicles equipped with the Pentastar V6 engine with stop-start and that there have been recalls but many people on the forum, the recall work didn't resolve the issue. We've had the vehicle to Chrysler dealers several times (four or five) to address the issue without permanent resolution. We've replaced the primary and secondary batteries several times. We've recently installed an aftermarket stop-start eliminator recently in the hope that it will resolve the problem. Additionally, because our Pacifica was converted for our disabled child, we will probably need to sell the vehicle at a significant loss because we can't risk having the vehicle stall on the interstate highway or freeway as we have no way to remove him from it safely. This issue seems so widespread that Ch

Shifter service keeps coming on. Won’t move out of park. Warning lights come on for service engine, fwc, have been brought to dealer 2 times already. They say multiple vans have been brought in for same issue and don’t know how to fix. They are saying they got it and next morning same issue. Photos attached. Plus a bill for $1500 and still not fixed.

As I'm driving down the road my MIL comes on and tells me to pull over the engine will shut off. My vehicle has had the recall completed. This happened to me on the interstate with my family in the van. This is our only vehicle for the family and need it everyday. Now my dealership is telling me that it isn't a recall issue and I might have to pay for the repairs. This light started coming on about a week ago, and doesn't always come on. But it started to happen more frequently.

On multiple occasions my warning lights come on and my van goes into limp mode. It says it’s my throttle body and gas paddle but I had those put on. Some days the car runs perfectly fine. When the problem happens. I have to cut the car off then restart it. Sometimes it’s ride just a little. Then go back into limp mode. And other times it’s just ride perfectly normal for days. It’s been doing this since I had around 65000 miles on my van.

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving at various speeds, the transmission skipped gears. Additionally, the vehicle was experiencing erratic transmission shifts and unintended deceleration. The check engine warning light was illuminated. Additionally, the contact stated that upon attempting to shift to drive(D), the gear shifter failed to respond and remained stuck in park(P). The contact researched the failure online and found information on how to override the gear shifter failure. The contact pressed the Push to Start button twice, without depressing the brake pedal, depressed the accelerator for ten seconds, and pressed the Push to Start button to turn off the vehicle. The contact stated that upon restarting the vehicle minutes later, the vehicle responded as needed and the gear shifter became operable. The contact stated that the failure had been recurring intermittently. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: RQ24004 (Electrical System). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 20,000.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at 55 MPH on the highway, the A/C vents started blowing cold air; causing the vehicle to become extremely cold. There was water coming from the wheels. There were no warning lights illuminated. The contact parked the vehicle and noticed that the radiator was cracked. The contact who is an independent mechanic, determined that the torque on the radiator caused the radiator to crack. The vehicle was towed to the local dealer, where it was diagnosed that a radiator replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,970. The VIN was not available.

Lost of coolant with no warning lamps. Engine went into hydrolock and now will not start. Miss fire code appearing before locking up. Dash light power come on and off when the car is off and park. The car has 77k miles and would choke when the car was running and changing gears. Has not been inspect by anyone yet because the car is dead on the drive way.

The head gasket leaks, full engine replacement is recommended. No accidents, only 79k miles on the engine.

Over six months later, NHTSA Campaign Number: 24V538000 still has no remedy for an apparent fire risk! I can't charge my vehicle and I can't park it in my own garage. I drive at risk of being in the midst of a spontaneous fire! THE MANUFACTURER has failed or is unable to remedy this safety recall for my vehicle in a timely manner. I bought a plug in hybrid that I can't plug in. I bought it also for gas mileage complimented by the electrical propulsion system, which I cannot use. All the while, a spontaneous fire risk, without a fully known cause, continues to lurk in the car that I drive my kids to school in.