Page 17 of 18 · complaints 801–850 of 891

2018 Chrysler Pacifica complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Service Brakes
Filed Jan 19, 20196,000 milesGA

WHILE DRIVING MY 2018 PACIFICA IN 45 MPH TRAFFIC ON A LOCAL ROAD, THE CAR FLASHED 'STABILITY CONTROL' AND LOST ALL POWER. THE BRAKES WENT HARD, THE CAR COMPLETELY STALLED. THE DISPLAY READ 'STABILITY CONTROL' THEN DISAPPEARED FROM THE SCREEN AND IT INSTRUCTED ME TO PUT CAR IN PARK AND TO RESTART THE CAR. THE SECOND TIME THIS HAPPENED I WAS DRIVING 50 MPH ON A STATE HIGHWAY SLOWING TO MAKE A LEFT TURN WHEN THE VEHICLE DID THE EXACT SAME THING AS STATED ABOVE.

Electrical System
Filed Jan 15, 201910,600 milesCT

THE CAR HAS LOST POWER ON SEVERAL OCCASIONS. WHEN STOPPED AT A STOP LIGHT/STOP SIGN CAR SHUTS OFF COMPLETELY AND LOSES POWER. I BROUGHT THE CAR TO THE DEALER LAST WEEK, THEY COMPLETED AN UPDATE- HOWEVER JUST TODAY THE CAR LOST POWER ON A MAIN ROAD WHICH HAPPENS TO BE RIGHT IN FRONT OF THE DEALER. I PULLED IN COMPLETELY SHAKEN AS I HAD MY DAUGHTER IN THE CAR AND CARS WERE COMING FROM BEHIND NOT REALIZING I AM STALLED IN THE ROAD. I HAVE LEFT THE CAR AT THE DEALER. IT IS SO DANGEROUS AND SCARY AS I BOUGHT THIS CAR AS A FAMILY CAR AND I CAN'T FEEL COMFORTABLE DRIVING IT.

Electrical System
Filed Jan 15, 201930,000 milesIN

WHILE DRIVING - SLOWING TO A STOP FOR A STOPLIGHT, MY CAR'S COMPUTER SCREENS STARTED FLASHING VARIOUS WARNINGS TO RESTART THE ENGINE. AT THIS POINT, THE CAR WAS NOT RESPONSIVE TO THE GAS PEDAL / WOULD NOT MOVE AND THE POWER STEERING WAS ALSO NOT FUNCTIONAL. I HAD TO PUT ON MY HAZARDS, PUT THE CAR IN PARK AND TURN OFF AND TURN BACK ON THE ENGINE.

Electrical System
Filed Jan 14, 201912,621 milesNY

WHILE STOPPED AT A TRAFFIC LIGHT IN OUR TOWN THE VAN SHUT OFF AND THE ELECTRICAL SYSTEM STARTING SENDING ME MESSAGES ON THE DASHBOARD THAT THE LANE SENSE WAS NOT OPERATING. I HAD MY FOOT ON THE BRAKE AND TRIED SEVERAL TIMES TO MOVE THE GEAR SELECTOR TO PARK BUT IT WAS LOCKED IN PLACE. THE IGNITION SAID IT WAS IN THE RUN POSITION WHICH INDICATES THE CAR SHOULD BE RUNNING BUT IT WAS NOT. THE BRAKE PEDAL WAS FIRM TOO, AS IT WOULD BE WHEN THE CAR IS OFF. FINALLY AFTER SEVERAL ATTEMPTS I WAS ABLE TO MOVE THE GEAR KNOB TO PARK AND THEN RESTART THE CAR. I COULD HAVE EASILY BEEN REAR ENDED, THIS WAS VERY SCARY AND UNACCEPTABLE ON CHRYSLER'S PART.

Steering
Filed Jan 14, 20198,000 milesCO

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN IT APPROACHED A STOP LIGHT. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET IT TO OPERATE. ALSO, WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE ROLLED TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. ALSO, "START STOP REQUIRED" APPEARED ON THE INSTRUMENT PANEL. AUTONATION CHRYSLER DODGE JEEP RAM SOUTHWEST (7980 W TUFTS AVE, LITTLETON, CO 80123, (303) 578-6099) STATED THAT THEY WOULD HAVE TO TEST DRIVE THE VEHICLE AND TRY TO REPLICATE THE FAILURE. IF THEY COULD NOT DIAGNOSE IT IN TWO DAYS, THEY WOULD HAVE TO RETURN THE VEHICLE TO THE CONTACT .THE MANUFACTURER WAS CALLED AND IMMEDIATELY TRANSFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 8,000.

Unknown or Other
Filed Jan 10, 201916,500 milesMI

ON TWO SEPARATE OCCASIONS, WHEN THE VEHICLE IS IN MOTION AND COMING TO A STOP, THE VEHICLE HAS SHUT OFF FOLLOWED BY A MULTITUDE OF ERROR LIGHTS AND MESSAGES ON THE DASH AND LIGHTS FLASHING ON THE GEAR SELECTOR. UPON SHUTTING OFF UNEXPECTEDLY THE VEHICLE IS IN MOTION WITH NO POWER STEERING, BRAKE ASSIST, OR ANY OTHER ELECTRICAL FUNCTION. THE BRAKE HAS TO BE APPLIED, THE VEHICLE SHIFTED TO PARK AND FINALLY THE START BUTTON PRESSED. THIS IS A MAJOR SAFETY CONCERN AND VERY FRIGHTENING THE TWO TIMES THAT IT HAS HAPPENED. THE DEALERSHIP HAS BEEN CONTACTED AND AN EMERGENCY SERVICE APPOINTMENT HAS BEEN SCHEDULED. ALSO, THE MANUFACTURER HAS BEEN CONTACTED AND A CASE NUMBER HAS BEEN ASSIGNED.

Electrical System
Filed Jan 8, 201910,000 milesGA

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. ALSO, THE EMERGENCY FLASHERS WERE INOPERABLE, THE TEMPERATURE GAUGE INCREASED TO HIGH, AND THE VEHICLE FAILED TO ENGAGE INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LANDMARK CHRYSLER DODGE RAM OF ATLANTA (5745 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (678) 825-3200) WHERE IT WAS DIAGNOSED THAT TWO BATTERIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT HAD CONCERNS ABOUT THE SAFETY OF THE VEHICLE. THE CONTACT CALLED 911 FOR ASSISTANCE DURING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 57793693. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Fuel/Propulsion System
Filed Jan 7, 201910,500 milesFL

WHILE DRIVING STRAIGHT AT HIGHWAY SPEEDS, ENGINE STARTED HESITATING, QUICKLY FOLLOWED BY ENGINE SHUTDOWN AND TOTAL LOSS OF ACCELERATION. WITHIN SEVERAL SECONDS ENGINE RESTARTED, FOLLOWED BY A RAPID INCREASE IN RPMS. THEN ENGINE SHUT DOWN AGAIN. AFTER PULLING OFF ROAD, I WAITED SEVERAL MINUTES AND RESTARTED THE CAR. IT WOULD RUN FOR 30 SECONDS OR SO AND THEN SHUT DOWN, THIS PATTERN REPEATING UNTIL I COULD FIND A SAFE SPOT TO PARK THE CAR AND ARRANGE FOR TOW. DEALERSHIP REPLACED FUEL RAIL PRESSURE SENSOR, FUEL SUPPLY TUBE, AND FUEL PUMP. CAR IS 6 MONTHS OLD.

Electrical System
Filed Jan 3, 20198,000 milesCT

WHILE APPROACHING A TRAFFIC LIGHT THE CAR CAME TO A STOP AND COMPLETELY SHUT DOWN. I HAD TO TURN SHIFTER OF THE CAR FROM DRIVE TO PARK AND THEN RESTART THE CAR. THIS IS THE 4TH TIME THIS HAS HAPPENED. SCARY TIME AS THE FIRST TIME IT HAPPENED I WAS MAKING A LEGAL K TURN AND THE CAR SHUT OFF AS I STOPPED THE CAR BEFORE PUTTING THE CAR IN REVERSE. I WAS T'D IN THE MIDDLE OF THE ROAD. THE FIRST TIME OCCURRED WAS 11/23/18 THEN AGAIN 12/18/018, AGAIN 12/21/18 AND TODAY 1/3/2018

Electrical System
Filed Jan 1, 20198,640 milesAZ

WHILE JUST DRIVING DOWN THE HIGHWAY A CONSTANT ALERT BEEPING & 'BRAKE NOW' IS FLASHED ON THE DASHBOARD! SCARES YOU TO DEATH. AND WHEN YOU DO BRAKE AS IT SAYS THAT COULD CAUSE REAR END ACCIDENT. THIS HAS HAPPENED 3TIMES! WHEN VAN IS STARTED THE 2 BACK SLIDING DOORS AND THE BACK HATCH ALL OPEN UP WITHOUT ANY BUTTONS BEING TOUCHED.

Electrical System
Filed Dec 30, 20182,884 milesWA

WE PURCHASED OUR 2018 CHRYSLER PACIFICA IN EARLY OCTOBER 2018 AND HAVE SINCE PUT LESS THAN 3,000 MILES ON THE ODOMETER. TODAY, WHILE DRIVING ON A LEVEL RURAL ROAD NEAR OUR HOME, A COUPLE OF WARNING LIGHTS STARTED FLASHING OUT OF NOWHERE: ONE INDICATING THAT BLIND-SPOT MONITORING WAS DISABLED, AND ANOTHER RE: ELECTRONIC STABILITY CONTROL. NOT LONG AFTER WE STARTED UP A HILL A HALF-MILE LATER, THE ACCELERATOR STOPPED RESPONDING. WE WERE SLOWING DOWN. THEN, THE CAR BASICALLY STALLED AND CAME TO A STOP. MORE WARNING LIGHTS AND SOUNDS CAME ON, INCLUDING A CHECK ENGINE LIGHT, AND ONE INDICATING THAT WE NEEDED TO SERVICE THE TRANSMISSION. THEN ON THE DISPLAY ABOVE THE WHEEL, A MESSAGE SAID THAT WE NEEDED TO TURN OFF THE ENGINE TO ENGAGE THE PARKING BRAKE. WE CALLED 911 IN HOPES OF HAVING AN OFFICER HELP DIRECT TRAFFIC WHILE WE WAITED FOR A TOW, AS WE WERE STOPPED AROUND A CURVE AND AT A HIGH RISK OF GETTING REAR-ENDED. THE CAR WASN'T RESPONDING WHEN I ATTEMPTED TO TURN THE ENGINE OFF. I WASN'T ABLE TO SHIFT THE CAR INTO PARK, EITHER (THE LIGHT ABOVE EACH GEAR FLASHED WHEN I TRIED TO SHIFT AWAY FROM DRIVE). ALSO, THE HAZARD LIGHTS WOULDN'T TURN ON, AND NOR WOULD THE PARKING BRAKE (I HAD TO KEEP MY FOOT ON THE BRAKE TO PREVENT THE CAR FROM ROLLING BACKWARD DOWN THE HILL). AS WE WAITED FOR THE TOW TRUCK, THE LIGHTS ON THE DASH CONTINUED TO FLASH AND THE ALARMS CONTINUED ON. AT SOME POINT, I ONCE AGAIN TRIED TO TURN THE CAR OFF. IT WORKED. THEN, WHEN I TURNED THE CAR ON AGAIN, ONLY A CH

Electrical System
Filed Dec 30, 201812,700 milesNM

WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Dec 21, 201818,600 milesFL

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT

Electrical System
Filed Dec 20, 2018130 milesMI

AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.

Engine
Filed Dec 19, 20183,000 milesMI

TL* THE CONTACT LEASES A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT TOOK THE VEHICLE TO STERLING HEIGHTS DODGE CHRYSLER JEEP RAM (40111 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (586)-939-3900) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE AND FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER REPLACED THE START AND STOP ENGINE BATTERY. THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,000.

Electrical System
Filed Dec 11, 201815,000 milesCA

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE ACCELERATED, THE CONTACT HEARD AN ABNORMAL NOISE AND A WARNING APPEARED, INDICATING TO PLACE THE VEHICLE IN PARK TO RESTART THE VEHICLE. THE VEHICLE LOST POWER WHEN THE FAILURE OCCURRED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO HANLEES CHRYSLER DODGE JEEP RAM (4318 CHILES RD, DAVIS, CA 95618, (530) 757-3770). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Engine
Filed Dec 8, 20183,130 milesNJ

WHILE STOPPED AT A RED LIGHT, AND THE AUTO SHUT OFF FEATURE SHUT THE CAR OFF, THE VEHICLE WOULD NOT START UP AGAIN. THIS CAUSED THE CAR TO BE STALLED OUT IN MIDDLE OF THE ROAD ON A CITY STREET. ONLY A FEW MINUTES LATER DID THE CAR START UP AGAIN.

Power TrainCrash
Filed Nov 30, 201822,300 milesOK

NOTES OF 2018 CHRYSLER PACIFICA : ON OCTOBER 24, I PURCHASED A 2018 PACIFICA LIMITED WITH 22,000 MILES. DROVE IT HOME .AND TURNED INTO MY DRIVEWAY JUST BEFORE MY GARAGE. MY WIFE (WHO WAS STILL IN THE VAN) SAID I WAS TOO FAR OVER AND SUGGESTED I BACK UP AND LINE UP BETTER. I RESTARTED THE ENGINE AND PUT THE ROTATOR CONTROL IN REVERSE. THE ENGINE STARTED AND I QUICKLY PUT THE CAR IN REVERSE. IMMEDIATELY THE ENGINE RPM JUMPED UP, THE VEHICLE STARTED ROARING BACKWARDS. THE REVERSE MOMENTUM THRU ME FORWARD (I STILL HAD THE SEAT BELT ON). IT ALSO THRU ME AGAINST THE BRAKE AND THE ACCELERATOR. THE PACIFICA ROARED BACK OFF MY DRIVEWAY INTO OUR CUL DE SAC, ROTATED 90 DEGREES AND LANDED NEXT TO MY NEIGHBORS STONE FLOWER BED. THE ENGINE THEN DIED. THE 'AUTO STOP' FEATURE WAS OPERATIONAL. VERY FORTUNATELY, THERE WERE NO CARS OR PEOPLE IN THE DRIVE SO NO ONE WAS HURT. HAD THEY BEEN IT WOULD HAVE BEEN DISASTROUS. IT WAS DELIVERED TO THE BODY SHOP . THE TOTAL DAMAGES WERE $4,500 AND TOOK THREE WEEKS IN THE REPAIR SHOP.. AFTER RETURN I NOTICED THE PACIFICA STILL RESPONDED WITH SUDDEN ACCELERATION AND JERKY SHIFTING, MAKING DRIVING AN EXTREMELY NERVOUS VENTURE. AN INTERNET SEARCH REVEALED OTHER SIMILAR EVENTS IN THE PACIFICA. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering1 injured
Filed Nov 28, 201820,000 milesMD

I WAS TRAVELING ON I-95 NORTH BOUND IN SOUTH CAROLINA AT 75 MPH IN THE FAR LEFT LANE. I WENT TO SHIFT BACK TO THE CENTER LANE WHEN THE POWER STEERING COMPLETELY FAILED AND SENT US ACROSS 3 LANES OF TRAFFIC. WE ALMOST SIDESWIPED A SEMI-TRUCK. I WAS ABLE TO BREAK ENOUGH TO END UP BEHIND THAT TRUCK IN THE FAR RIGHT LANE AND REGAIN CONTROL OF THE VEHICLE. THE RED STEERING WHEEL LIGHT WAS ILLUMINATED ON THE DASH BOARD WITH A MESSAGE POWER STEERING FAILURE SERVICE REQUIRED. I WAS ABLE TO MAKE IT TO THE NEXT OFF RAMP AND ONCE ABOUT HALF WAY UP THE RAMP THE POWER STEERING STARTED WORKING AGAIN. SEVERAL HOURS LATER THE POWER STEERING WENT OUT AGAIN THIS TIME I WAS GOING STRAIGHT AT 65 MPH IN NORTH CAROLINA. IT REMAINED OUT FOR A FEW MINUTES AND THEN STARTED WORKING AGAIN. IT DID THIS 4 MORE TIME ON OUR TRIP FROM FLORIDA TO MARYLAND. ON ONE OCCASION WE WERE IN TRAFFIC IN VIRGINIA AT 5 MPH AND IT WENT OUT FOR ABOUT 10 MINUTES BEFORE WORKING AGAIN.

Steering
Filed Nov 24, 201816,300 milesNJ

I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY AT APPROX. 30 MPH AND MY DASH STARTED TO BEEP STATING THAT I HAD NO POWER STEERING AND I WAS UNABLE TO TURN MY STEERING WHEEL. I BROUGHT THE CAR BACK TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS ALL COMPUTERIZED AND THAT IT SHOULD NOT HAPPEN AGAIN. AFTER I LEFT THE DEALER AND DROVE DOWN THE HIGHWAY AGAIN MY VEHICLE CONTINUED TO LOOSE POWER STEERING BUT ONLY AFTER THE VEHICLE WOULD ACCELERATE. WHEN I WOULD COME TO A STOP THE COMPUTER MESSAGE WOULD GO AWAY AND THEY VEHICLE WAS ABLE TO BE TURNED AND DRIVEN AS NORMAL.

Engine
Filed Nov 20, 2018500 milesCA

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOB BAKER CHRYSLER JEEP DODGE RAM (5555 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 431-3000) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED FOR WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.

Vehicle Speed ControlCrash1 injured
Filed Nov 20, 20186,000 milesMI

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Steering
Filed Nov 17, 201812,900 milesIL

AT ABOUT 12900 MILES, THE CAR SUDDENLY HAD PROBLEMS FOR ABOUT 15 MINUTES AFTER STARTING WITH MAINTAINING POWER STEERING. A LIGHT ON THE DASHBOARD WOULD BE LIT AND SAY THAT THE POWER STEERING IS UNAVAILABLE AND NEEDED TO BE SERVICED AND IT WOULD BE OUT. THEN IF WOULD COME ON AFTER A WHILE AND THEN MIGHT GO OUT AGAIN FOR A TIME. I WOULD BE STARTING THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT AND I WOULD DRIVE IT, EVEN WHEN IT WAS OUT BECAUSE I HAD TO GO TO WORK.

Forward Collision Avoidance
Filed Nov 3, 201810,818 milesCA

FORWARD COLLISION AVOIDANCE SYSTEM CAME TO A COMPLETE STOP AT A CHECK POINT PROCEEDED FORWARD WHEN TOLD TO AND WITH IN 20-30 FEET THE WARNING SYSTEM WENT OFF AND VEHICLE CAME TO AN ABRUPT STOP FOR NO REASON. NOTHING IN FRONT OF THE VEHICLE AT ALL. SIMILAR SITUATIONS HAVE HAPPENED BUT THERE WERE VEHICLES PARKED ON THE SIDE OF THE ROAD AS YOU GO INTO A TURN, BUT THE VEHICLE NEVER ACTUALLY BRAKED FOR THOSE.

Suspension
Filed Nov 2, 20185,000 milesOH

MAJOR PROBLEM WITH MY AXEL/CV JOINT. OBVIOUS LOUD CLICKING AND CLINKING WHEN BRAKING, ACCELERATION FROM A STOP AND TURNING. HAD INDEPENDENT MECHANIC TAKE A LOOK AT IT AND PROBLEM IS DEFINITELY IN THE AXEL/CV JOINT. THERE IS AN OPEN RECALL ON EXACTLY THIS PART WHICH IS VERY DANGEROUS YET THEY ARE ONLY ACKNOWLEDGING THE DEFECT IN 60 VEHICLES PLEASE HELP MY CHILDREN'S CAR IS NOT SAFE. ALSO ROLLS WHEN IN PARK AND VIOLENTLY SURGES ON RIGHT HAND TURNS

Engine
Filed Oct 22, 20181,800 milesWV

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO RAMEY CHRYSLER JEEP DODGE RAM (127 FRAZIER DR, PRINCETON, WV 24739), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. *TR

Structure › Body › Door
Filed Oct 22, 20187,207 milesUT

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE OUTSIDE OF THE VEHICLE, THE CONTACT ATTEMPTED TO CLOSE THE DRIVER'S SIDE DOOR, BUT THE SENSOR BECAME INOPERABLE AND CLOSED ON HER DAUGHTER'S HAND. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,207.

Electrical System
Filed Oct 19, 20183,850 milesTX

GOING DOWN A HIGHWAY AT 70 MPH THE SERVICE ELECTRONIC THROTTLE WARNING LIGHT CAME ON AND VEHICLE LOST ALL POWER. SYSTEM CAME BACK ABOUT 10 SECONDS LATER. THE SECOND TIME, ABOUT 5 HOURS LATER THE VEHICLE SPONTANEOUSLY SHUT OFF WHILE DRIVING ON THE HIGHWAY. I COASTED TO AN EXIT PULLED OFF THE HIGHWAY INTO A PARKING LOT AND SHUT OFF ENGINE. I WAS ABLE TO RESTART ENGINE AT THAT TIME AND BROUGHT IT TO THE DEALER WHERE THEY FOUND NOTHING WRONG, THEY WERE UNABLE TO REPLICATE THE PROBLEM AFTER 4 DAYS. ADDITIONALLY THE STOP START WARNING LIGHT CONTINUES TO COME ON. MILAGE OF THE VEHICLE IS 3900 MILES AND IS 3 MONTHS OLD

Engine
Filed Oct 13, 20184,500 milesNJ

2018 CHRYSLER PACIFICA ~4500MI. WHILE DRIVING AT LOW SPEED THE ENGINE SUDDENLY CUT OFF WITH NO WARNING. ALL ELECTRONICS WERE STILL POWERED. THE DISPLAY ON THE DASHBOARD FLASHED SOMETHING TO THE EFFECT OF " TURN TO P AND PRESS START/STOP." LUCKILY I WAS SLOWING FOR A RED LIGHT WHEN THIS OCCURRED AND WAS NOT TRAVELING AT SPEED. I CAME TO A STOP, TURNED THE GEAR SELECTOR TO P THEN START/STOP TO RESTART THE ENGINE. NO FURTHER ISSUE ON RESTART, HOWEVER, THIS IS A SERIOUS SAFETY ISSUE.

Power Train
Filed Oct 10, 20187,000 milesNY

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Air BagsCrashFire
Filed Oct 10, 20187,000 milesMA

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Electrical System
Filed Oct 9, 20184,257 milesMI

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

Electrical System
Filed Oct 1, 2018CA

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF IN THE DRIVEWAY ON A SLIGHT SLOPE, THE CONTACT REMOTELY OPENED THE FRONT PASSENGER DOOR AND RESTED HER RIGHT HAND ON THE DOOR. WHILE RETRIEVING SOMETHING FROM THE BACK OF THE FRONT PASSENGER SEAT, THE FRONT PASSENGER DOOR CLOSED AND LATCHED ONTO THE CONTACT'S HAND WITHOUT WARNING. THE CONTACT STRUGGLED WITH THE HELP OF A NEIGHBOR TO RELEASE THE DOOR LATCH AND FREE HER HAND. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT INJURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Electrical System
Filed Sep 28, 2018200 milesVA

PURCHASED VAN NEW IN AUGUST FROM DULLES MOTORS IN LEESBURGH VA. AT 200 MILES, CAR STARTED IN MY DRIVEWAY, BUT THEN IMMEDIATELY STALLED. VAN TOWED TO DEALERSHIP. DEALER WAS ABLE TO START CAR WITH NO PROBLEM, SO I WAS ASKED TO COME GET IT. A FEW DAYS LATER, FCA ANNOUNCES RECALL U87 FOR PCM PROBLEM. DUE TO A DEFECTIVE VOLTAGE REGULATOR CHIP, THIS VAN, PLUS OTHER CARS IN CHRYSLER'S LINEUP, STALL AFTER STARTING, AND/OR STALL WHILE DRIVING. AS I WRITE THIS ON 9/28/2018, RECALL IS NOT LIVE YET. VAN CONTINUED TO EXPERIENCE STALLING AFTER STARTING ON INITIAL STARTUP IN MORNING. A FEW DAYS AGO, CAR SHUT DOWN WHILE DRIVING 30 MPH IN TRAFFIC. I MADE MY WAY TO SHOULDER OF ROAD. I CAPTURED THE FOLLOWING ON MY CELL PHONE VIDEO: WARNING LIGHTS ON DASH BLINKING. FUEL GAUGE CYCLES FROM FROM EMPTY TO FULL. ODOMETER FLASHES "NO BUS." CAN'T RESTART CAR. I RELEASED HOOD LATCH TO LOOK UNDER HOOD AND CAR CLEARED ITSELF, AND I WAS ABLE TO RESTART IT. SAME PROBLEM APPEARED TWO MORE TIMES WHILE DRIVING AT LOW SPEEDS. EACH TIME, RELEASING HOOD LATCH CLEARS PROBLEM. I SUSPECT THE LITTLE VOLTAGE SPIKE CREATED BY RELEASING LATCH SOMEHOW AFFECTS VOLTAGE REGULATOR IN THAT PCM IN A POSITIVE WAY. TAKING CAR TO DEALER AND REQUESTING NEW PCM, KNOWING IT IS A POSSIBLY DEFECTIVE ONE. CAN NOT WAIT FOR RECALL.

Power Train
Filed Sep 27, 20181,800 milesAZ

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

Air Bags
Filed Sep 27, 201817,900 milesGA

THE FIRST INCIDENT OCCURRED WHEN I WAS IN A PARKING LOT. I GOT INTO MY CAR AND WHEN I WENT TO PRESS THE BRAKE AND PUSH TO START, MY BRAKE WAS LOCKED AND MY COMPUTER STARTED FLASHING SERVICE ELECTRONIC STABILITY CONTROL, PARK BRAKE UNAVAILABLE, ENTER AUTO-THEFT CODE AND OTHER NUMEROUS ERROR MESSAGES. I HAD TO HAVE MY CAR TOWED TO THE CLOSEST SERVICE AND THEY DIDN'T FIND ANYTHING WRONG. YESTERDAY I WAS IN TRAFFIC AT A STOP LIGHT AND MY CAR DINGED, THE CHECK ENGINE LIGHT CAME ON, AND MY CAR SAID TO PUT IT IN PARK AND RESTART (THIS HAPPENED TWICE AT THE SAME LIGHT) THEN THE ERROR MESSAGES STARTING FLASHING (SERVICE AIR BAG, SERVICE ELECTRONIC STABILITY CONTROL, BLIND SPOT ALERT UNAVAILABLE, ETC) TODAY WHEN I WENT TO START MY CAR THE ENGINE DID NOT COME ON AND THE SAME ERROR MESSAGES STARTING FLASHING AS WELL AS THE CHECK ENGINE. THIS BECAME AN ENTIRELY NEW CONCERN WHEN THIS STARTED HAPPENING WHILE I'M DRIVING. I HAVE TWO SMALL CHILDREN IN THE CAR, AND I'M PREGNANT. I JUST DON'T FEEL SAFE DRIVING AND THIS IS OUR MAIN VEHICLE, SO WE DON'T HAVE MUCH OF A CHOICE.

Electrical System
Filed Sep 27, 2018100 milesGA

2 DAYS AFTER PURCHASING CAR, THE CHECK ENGINE LIGHT CAME ON. I ASKED SERVICE FOLKS AT DEALERSHIP IF I CAN BRING IT IN. THEY SAID BRING IT IN THE NEXT DAY. LATER THAT DAY, MY WIFE DROVE TO STORE. SHE WAS IN FOR 15 MINUTES. WHEN SHE CAME BACK TO CAR IN PARKING LOT AND STARTED THE CAR THE MONITOR SAID SOMETHING ABOUT CAR BEING PUT IN "PARK" AND THEN HAD ELECTRIC FAILURE AFTER A STRANGE NOISE. WORRIED THAT POWER FAILURE COULD HAPPEN WHILE CAR IS IN MOTION. DEALER WOULD NOT REPLACE CAR UNLESS WE GAVE ALL 10S ON SURVEY, WHICH WE REFUSE TO DO. DEALERSHIP SERVICE SAID CAR HAD COMPLETE ELECTRIC FAILURE. WAS TOLD THIS WAS THE FIRST TIME THEY HAVE ENCOUNTERED THIS PROBLEM. SERVICE PERSON ALSO SAID THEY WERE AWARE OF DEFECTS IN PACIFICAS. I ASKED HOW COME THEY SOLD CARS WITH KNOWN DEFECTS DEALERSHIP STATED THEY HAVE LOTS OF CARS AND MANY HAVE DEFECTS.

Service Brakes
Filed Sep 26, 20184,000 milesUT

AFTER DRIVING THE VAN IN REVERSE, THE TYPICAL PROCESS IS TO STOP THE VAN, PUT IT INTO DRIVE, AND BEGIN GOING FORWARD. OCCASSIONALLY, HOWEVER, WITHIN A FEW SECONDS OF SHIFTING INTO DRIVE THE CAN VERY ABRUPTLY AND DANGEROUSLY ENGAGES THE EMERGENCY PARKING BRAKE AND I BECOME STUCK ON THE ROAD SCARED TO DRIVE AND IN THE MIDDLE OF TRAFFIC! APPLIES TO 2018 CHRYSLER PACIFICA HYBRID TOURING L

Forward Collision Avoidance
Filed Sep 25, 20181,200 milesMO

MY NEW PACIFICA IS EQUIPPED FOR THE FORWARD COLLISION WARNING SYSTEM. THIS IS ONE OF THE BIG REASONS I CHANGED TO THIS EXACT VAN. WELL, IT DOESN'T WORK. I HAVE TRIED TO GET IT TO ENGAGE, NO WARNINGS, NO BRAKING, NO ANYTHING. I HAVE HAD IT IN THE DEALERSHIP AND THEY CLAIM THEY TRIED IT AND IT WORKED BUT THE SERVICE GUY REFUSED TO DO IT AGAIN BECAUSE IT WASN'T SAFE. UMMM, ISN'T THAT THE WHOLE PURPOSE OF IT? IT IS SET TO THE FARTHEST DISTANCE SETTING AND NOT WORKING. I HAVE HAD TO SLAM ON THE BRAKES WHEN TESTING IT, SO KNOW THAT IT IS NOT WORKING. THE DEALER IS GIVING ME THE RUN AROUND BUT I HAVE READ THAT MANY OTHERS HAVE THE SAME ISSUE. THIS NEEDS TO WORK! I PAID EXTRA FOR THIS PACKAGE AND AM VERY DISAPPOINTED. A NEW 45000 VAN THAT DOESN'T DO WHAT IT IS SUPPOSE TO IS RIDICULOUS.

Electrical SystemCrash
Filed Sep 20, 201810,000 milesMI

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE CONTACT'S SPOUSE WAS DRIVING 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND AN AUDIBLE CHIME WAS HEARD. THE CONTACT QUICKLY SNATCHED THE STEERING WHEEL OUT OF HIS SPOUSE'S HANDS AND GUIDED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A MINOR CRASH WITH A CURB IN A CONSTRUCTION ZONE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE UNDERSIDE OF THE BUMPER AND FOG LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK IT TO MCINERNEY'S WOODHAVEN CHRYSLER JEEP (LOCATED AT 23940 ALLEN RD, WOODHAVEN, MI 48183, (734) 362-3100). THE DEALER DIAGNOSED THAT THERE WAS A LOOSE WIRE UNDER THE DASHBOARD. THE VEHICLE WAS REPAIRED. THE MECHANIC WAS ALSO UNABLE TO RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Electrical System
Filed Sep 20, 2018726 milesAZ

THE VEHICLE SPONTANEOUSLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER COMING TO A STOP

Steering
Filed Sep 15, 2018218 milesTN

2018 PACIFICA HAS 218 MILES ON IT. BOUGHT IT 4 DAYS AGO. WHILE DRIVING DOWN THE ROAD THE POWER STEERING COMPLETELY FAILS. WHEN THIS HAPPENS VAN PULLS HARD TO THE RIGHT. THIS HAS HAPPENED 3 TIMES. POWER STEERING SERVICE LIGHT, CHECK ENGINE LIGHT ARE BOTH ON. TURNING VAN OFF AND RESTARTING FIXES THE PROBLEM, FOR AWHILE. CALLED DEALERSHIP AND WAS TOLD " THAT DOESN'T MAKE SENSE". TAKING IT IN FIRST THING MONDAY MORNING.

Unknown or OtherCrash
Filed Sep 11, 20184,700 milesMO

WITH START/STOP ON, SITTING AT A STOP SIGN OR LIGHT, CAR STOPS AS IT'S SUPPOSED TO, THEN I REMOVE MY FOOT FROM THE BRAKE AND IT ROLLS BACKWARD. IT DOESN'T DO IT ALL THE TIME, DEALER UNABLE TO REPLICATE ISSUE AND SENDS ME HOME. I ARGUE STATING MY VEHICLE IS NOT SAFE FOR MY CHILDREN! ONCE IT ROLLED ME INTO A MAILBOX SHATTERING MY REAR WINDOW!

Electrical System
Filed Sep 6, 20186,200 milesNY

MINIVAN STALLED SEASED OPERATING AS DRIVING NORMAL SPEED IN MOTION ON A CITY STREET TRIED RESTARTING VEHICLE KEPT STALLING AUTOMATICALLY TURNED OFF COULD NOT TURN WHEEL KEPT STALLING SHUTTING OFF WHILE IN NORMAL OPERATION COULD NOT BRAKE COULD NOT ACCILATATE SCREEN SAID PUT IN PARK TO PUT IN DRIVE...CHECK ENGINE LIGHT WAS ON

Steering
Filed Sep 6, 20181,104 milesNY

I HAVE HAD MY VEHICLE EXACTLY 1 MONTH. I HAVE NOTICED WHEN TAKING A SHARP RIGHT OR LEFT TURN GOING APPROX. 20MPH, THE STEERING WHEEL WILL RIP OUT OF MY HAND. TODAY WHILE DRIVING STRAIGHT GOING ABOUT 34MPH MY POWER STEERING WAS COMPLETELY GONE AND I HAD A LIGHT FLASHING ON THE INSTRUMENT PANEL TO SERVICE POWER STEERING. I PULLED OFF TO THE SIDE OF THE ROAD WHICH WAS VERY DIFFICULT, TURNED MY VEHICLE OFF AND THAN BACK ON AND IT HAD RESET ITSELF. NOT HAPPY WITH LESS THAN 1,000 MILES ON THIS VEHICLE.

Engine
Filed Sep 5, 20187,000 milesFL

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO PHILLIPS CHRYSLER JEEP DODGE RAM (LOCATED AT 3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. **TR CONSUMER STATED VEHICLE LOST POWER AS ENTERING INTERSECTION. I AM NOT SURE IT STALLED, I THINK MORE LIKELY LOST ACCELERATOR CONTROL, AS I DID NOT SEE ANY WARNING LIGHTS. IT WAS A DOWN HILL "COAST" TO STOP ABOUT 300 YARDS SO NOT CLEAR IF VEHICLE WAS "COASTING" OR DRIVING AT IDLE SPEED. PUTTING INTO PARK, PUSHING ENGINE BUTTON TO STOP AND START SOLVED THE PROBLEM. UPDATED 11/1/18*JB

Engine
Filed Sep 2, 20185,000 milesNJ

I WAS STOPPED BY A STOP SIGN ON A CITY ROAD WHEN SUDDENLY THE ENGINE TURNED OFF. THE SCREEN SAID PUT VAN IN PARK AND RESTART. THE VAN WAS IN DRIVE WHEN THIS OCCURRED.

Electrical System
Filed Aug 26, 201810,400 milesAL

TODAY, 8/26/2018 AS I WAS DRIVING ON THE INTERSTATE WITH MY NEWBORN AND 2 YEAR OLD SON MY 2018 CHRYSLER PACIFICA DECIDED TO SHUT OFF THE ENTIRE AC UNIT AND STOP THE CAR UNEXPECTEDLY. WE WERE UNABLE TO RESTART THE AC AND ENDED UP HAVING TO ROLL DOWN THE WINDOWS ONCE WE RESTARTED THE CAR. THIS IS EXTREMELY CONCERNING SINCE IT IS AUGUST IN ALABAMA AND ALSO PUTS MY ENTIRE FAMILY'S SAFETY AT RISK. I AM CURRENTLY TOO AFRAID TO DRIVE MY NEW CAR IN FEAR THAT SOMETHING WILL HAPPEN AGAIN. *TT *TR

Engine
Filed Aug 16, 2018TX

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR IN PARK AND ATTEMPTED TO RESTART THE VEHICLE. THE CONTACT CITED THAT THE AUTOMATIC ENGINE FUEL SAVING DEVICE, A FEATURE OF THE VEHICLE, MAY HAVE CAUSED THE FAILURE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electronic Stability Control (esc)
Filed Aug 15, 20187,500 milesIN

WHILE DRIVING APPROXIMATELY 35 MPH, CONTROL PANEL STATED "VEHICLE NOT IN PARK" AND THEN COMPLETELY SHUT DOWN. I HAD TO COAST INTO A PARKING LOT. I PUT THE VEHICLE IN PARK AND VAN RESTARTED IMMEDIATELY. HOWEVER, WHEN I PUT THE VAN INTO D (DRIVE) THE CAR REVERSED! I IMMEDIATELY BRAKED AND THEN PRECEDED TO DRIVE FORWARD. THE "VEHICLE IS NOT IN PARK" HAS HAPPENED APPROXIMATELY 3 OTHER TIMES WHILE DRIVING BUT THE ENGINE NEVER STOPPED. THIS IS THE 2ND TIME MY VEHICLE HAS STALLED WHILE DRIVING. IT LOOSES ALL POWER!!! THE FIRST TIME IT WAS IN THE DEALERSHIP, THEY COULD NOT DETECT ANY ISSUES. IT WAS VERY SIMILAR EXCEPT THE PANEL STATED "VEHICLE IS NOT IN DRIVE". THIS SHOULD NOT BE HAPPENING TO A BRAND NEW CAR! THIS IS A SAFETY ISSUE AND RECALLS SHOULD BE PLACED AS I HAVE SEEN SEVERAL OTHER VEHICLES WITH SIMILAR PROBLEMS. I HAVE 3 SMALL CHILDREN AND LUCKILY THEY WERE NOT WITH ME.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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