2018 Chrysler Pacifica complaints

CAR TURNED OFF WHILE DRIVING ON HIGHWAY

TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.

DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.

ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE HAS STALLED. FORCING US TO PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS HAS HAPPENED PULLING INTO BUSY INTERSECTIONS AND ONCE OCCURRED ON TRAIN TRACKS. MY WIFE AND I ARE AFRAID TO DRIVE OUR BRAND NEW MINI VAN.

VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.

MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.

I HAVE EXPERIENCED MY 2018 CHRYSLER PACIFICA STALLING AT VARYING SPEEDS, INCLUDING WHILE IDLING, MAKING TURNS AND TRAVELING UNDER 40 MILES PER HOUR ON MUNICIPAL ROADS. WHEN IT DOES STALL OUT, THE DASH DISPLAYS 'ELECTRONIC STABILITY CONTROL. REQUIRES RESTART.' I HAVE ALMOST BEEN IN MULTIPLE ACCIDENTS DUE TO THIS ISSUE. I HAVE BROUGHT IT UP WITH THE DEALERSHIP AND THEY HAVE SAID CHRYSLER DOES NOT HAVE A FIX FOR IT.

VEHICLE WAS BRIEFLY STOPPED IN TRAFFIC AT A LIGHT WITH ELECTRONIC START-STOP ENGAGED. WHEN FOOT WAS REMOVED FROM THE BRAKE, THE ENGINE STARTED BACK UP MOMENTARILY THEN SPUTTERED TO A STOP. THE ENGINE START/STOP BUTTON AND SHIFT KNOB WERE UNRESPONSIVE (COULD NOT SHIFT GEARS). NEUTRAL OVERRIDE CORD WAS PULLED, BUT INEFFECTIVE BECAUSE ELECTRONIC PARKING BRAKE STILL SEEMED TO BE ENGAGED. THE VEHICLE COULD NOT BE MOVED OUT OF TRAFFIC INTO A SAFE LOCATION AND HAD TO BE TOWED TO DEALERSHIP. HEATING AND POWER WINDOWS TURNED OFF AS WELL, AND POSSIBLY THE HAZARD LIGHTS WERE INEFFECTIVE (UNSURE BECAUSE IT WAS UNSAFE TO LEAVE THE VEHICLE AND CHECK).

WHILE IN MOTION, A LOSS OF POWER STEERING IS OBSERVED. THERE DOESN'T APPEAR TO BE ANY SPECIFIC SEQUENCE OR EVENTS TO CAUSE THE ISSUE, AND APPEARS TO OCCUR RANDOMLY. INSTRUMENT CLUSTER INDICATES THAT THERE IS A LOSS OF POWER STEERING, AND TO SERVICE SOON. A RED LIGHTNING BOLT IN THE UPPER LEFT CORNER REMAINS ON FOR AS LONG AS THE POWER STEERING LOSES FUNCTION. ISSUE HAS OCCURRED BETWEEN 1 - 4 TIMES IN A DAY, AT WIDE SPECTRUM OF SPEEDS (STATIONARY AT RED LIGHT, AND BETWEEN 30 - 125 KM/HR)

WE HAVE A 2018 PACIFICA THAT WE BOUGHT NEW A YEAR AGO. OUR VAN CURRENTLY HAS 8,000 MILES ON IT. MY WIFE RECEIVED A WARNING ABOUT A BATTERY FAULT WHILE SHE WAS TAKING OUR KIDS TO SCHOOL. THE VAN THEN SHUT OFF IN MORNING RUSH HOUR WHILE SHE WAS DRIVING AT AROUND 40 MPH. THE VEHICLE LOST ALL POWER AND ABILITY TO SAFELY STEER AND BRAKE WITH THE ELECTRIC ASSIST. SHE WAS ABLE TO SLOWLY GET THE VAN TO A STOP ON A SIDE STREET. THE VAN IS AT THE DEALER NOW AND THEY HAVE NO IDEA WHAT IS WRONG WITH IT. I WAS TOLD THE BATTERY APPEARS TO BE TOTALLY FLAT, BUT IF IT WAS JUST A SIMPLE BATTERY REPLACEMENT, WE WOULD HAVE HAD OUR VAN BACK BY NOW.

PROBLEM OCCURS AT SLOW SPEEDS OR WHEN STOPPED. THE CAR COMPLETELY SHUTS OFF. THEN WE HAVE TO QUICKLY SWITCH INTO PARK, RESTART, THEN SWITCH INTO DRIVE. THIS HAS HAPPENED AT LEAST 8 TIMES WHILE DRIVING. IT IS EXTREMELY DANGEROUS. CHRYSLER SAID TO TURN OF FRONT COLLISION WARNING COLLISION UNTIL THEY HAVE A SOLUTION. SINCE THAT TEMP FIX, THE CAR FAIL 2 MORE TIMES ON 3/6/19. ONCE WHILE MAKING A LEFT TURN IT DIED BEFORE THE TURN WAS COMPLETED, AND ONCE MORE COMING OUT OF A PARKING LOT TURNING ONTO A MAIN ROAD. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE RECTIFIED IMMEDIATELY BEFORE SOMEONE HAS A CRASH. THE CAR JUST SHUTS OFF. THE CAR IS ONLY A FEW MONTHS OLD AND IT HAS HAPPENED SEVERAL TIMES.

VEHICLE CAME TO A STOP AND THEN SHUTDOWN SUDDENLY. VEHICLE WOULD NOT RESPOND TO INPUT AND CREATED A POTENTIALLY DANGEROUS SITUATION AND WE WERE STOPPED IN A DIVIDED MEDIAN WITHOUT POWER. DISPLAY SAYS "FCC SERVICE REQUIRED" AND THEN PROCEEDS TO SAY START/STOP REQUIRED AND CAUSED THE ENGINE TO DIE. REQUIRED PUTTING THE VEHICLE IN PARK, RESTARTING THE ENGINE, AND THEN PUTTING BACK INTO DRIVE.

THE ENGINE START/STOP FEATURE OF THIS VAN IS FAULTY AND CHRYSLER KNOWS IT. BECAUSE THEY DO NOT HAVE A FIX FOR THIS ISSUE THEY CANNOT PLACE A RECALL. THIS ISSUE IS NOT LIMITED TO MY PERSONAL VAN. OUR PARTICULAR VEHICLE HAS LESS THAN 13,000 MILES AND HAS BEEN IN THE SERVICE DEPARTMENT 5 TIMES. 3 FOR THE SAME ISSUE. WE HAVE STALLED OUT IN INTERSECTIONS 4 TIMES. ONE TIME WE (WIFE AND CHILDREN) WERE ALMOST STRUCK BY A TRUCK. THIS IS A SERIOUS SAFETY ISSUE. AGAIN CHRYSLER IS AWARE AND ONLY OFFERED AN EXTENDED SERVICE AGREEMENT.

WHEN I BOUGHT MY PACIFICA THE AUDIO USED TO GO LOUD AND SOFT. THE NEXT THING THAT HAPPENED WAS THE FM WOULD FLIP TO AM AND THE RADIO STATIONS WOULD CHANGE, U-CONECT WOULD CALL THE LAST PERSON I HAD CALLED THE DAY BEFORE, AND FLIP TO CLIMATE CONTROL. THEN, IT STARTED STALLING OUT AT INTERSECTIONS, A CLEAR AND PLEASANT DANGER!!! THE CAR WAS SITTING AT A LIGHT WAITING TO TURN ONE TIME AND GOING STRAIGHT THE OTHER TIME. BOTH TIMES IT HAD TO BE RESTARTED, HOLDING UP TRAFFIC. I AM NOW CONCERNED THIS WILL HAPPEN WHILE IN MOTION. OTHERS ON FACEBOOK HAVE SAID THIS HAS ALSO THIS HAPPENED TO THEM AND CHRYSLER KNOWS ABOUT IT, BUT CAN'T DO ANYTHING ABOUT IT BECAUSE THEY DON'T HAVE A FIX FOR IT. I HAVE HAD MY CAR INTO THE DEALER THREE TIMES NOW.

VEHICLE RANDOMLY LOSES POWER DRIVING DOWN THE ROAD. TRANSMISSION JERKS AND SOMETIMES SHIFTS TO PARK WHILE MOVING.

INTERMITTENTLY WHEN STOPPED , THE CAR STALLS. MESSAGES FLASH SAYING "FCW UNAVAILABLE" AND "ACC UNAVAILABLE" "LANESENSE UNAVAILABLE" SERVICE REQUIRED. THE CAR HAS TO BE RESTARTED. I HAVE HAD IT AT DEALER SEVERAL TIMES AND THEY CANNOT FIX. IT'S DANGEROUS AS I HAVE ALMOST BEEN REAR ENDED AT STOP SIGNS OR STOP LIGHTS SINCE IT'S STALLED. I HAPPENS USUALLY RIGHT AFTER STOPPING. THERE IS NO PATTERN BUT HAPPENS ABOUT 25% OF THE TIME I AM DRIVING.

IN THE FALL, THE ENTIRE ELECTRICAL SYSTEM FAILED LEAVING MY CAR COMPLETELY INOPERABLE. THIS HAPPENED WHILE DRIVING THE VEHICLE WITH MY KIDS IN THE CAR. THANK GOODNESS WE WERE IN A SAFE NEIGHBORHOOD GOING AT A SLOW RATE OF SPEED.IT TOOK OVER A WEEK TO "FIX" THE PROBLEM AND WAS GIVE A WHOLE NEW "COMPUTER". ON SATURDAY 3-2 AT 10:30 PM, I WAS DRIVING WITH MY CHILDREN ON THE OHIO TURNPIKE GOING 70 MPH WHEN THEN POWER STEERING FAILED. I HAD TO PULL OFF THE ROAD. I DID NOT HAVE CONTROL OF THE VEHICLE DUE TO LOSS OF STEERING AND HAD TO PULL THE WHEEL HARD TO THE RIGHT TO GET OFF THE ROAD. THANK GOODNESS, I WAS IN THE RIGHT LANE. IF I WERE IN THE LEFT LANE ON THE HIGHWAY, IT WOULD HAVE BEEN POTENTIALLY FATAL. BOTH OCCURRENCES COULD HAVE CAUSED SERIOUS INJURY OR HAVE BEEN FATAL. WE RESEARCHED THE ISSUES AND FOUND A NYTIMES ARTICLE ON THESE FAILURES. THIS CAR HAS PUT MY FAMILY'S SAFETY IN DANGER.

ON MULTIPLE OCCASIONS THE VEHICLE HAS STALLED OUT WHILE WAITING FOR STOP LIGHTS AND JUST IN A STOPPED POSITION. IN ORDER TO RESTART THE VEHICLE IT HAD TO BE PLACED IN PARK. IT DOES START IMMEDIATELY HOWEVER IS A SERIOUS SAFETY CONCERN LEAVING US TO WONDER IF THIS WILL OCCUR DURING ACTUAL DRIVING.

ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.

ELECTRIC POWER STEERING SUDDENLY WENT OFF AND STOPPED WORKING WHILE DRIVING AT THE HIGHWAY SPEED LIMIT OF 65 AND AT 75. IT HAS HAPPENED A TOTAL OF 7 TIMES DURING A ONE WEEK PERIOD WHILE ON 2 TRIPS. MY VAN HAS 15,500 MILES ON IT. SO FAR IT HAS ONLY OCCURRED WHILE DRIVING IN A STRAIGHT LINE. IT HAS HAPPENED WITH CRUISE CONTROL ON AND WITH IT OFF. IT HAS HAPPENED WITH TEMPERATURES IN THE MID TO UPPER 20'S AND WHEN IT WA S IN THE UPPER 60'S.

THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.

PACIFICA WAS COMING TO A STOP AFTER A MILITARY CHECKPOINT AND THE VEHICLE STALLED WHILE COMING TO A STOP. THE SPEED WAS LESS THAN 30 MILES PER HOUR THE VEHICLE SHOWED A SERVICE ELECTRONIC SUSPENSION AND NEEDED TO BE PLACED IN PARK TO RESTART. IT DID RESTART IMMEDIATELY.

AN OBJECT FELL BETWEEN THE MIDDE SEAT AND THE ELECTRONIC SLIDING DOOR SO WHEN THE DOOR WAS ELECTRONICALLY OPENED THE OBJECT WAS CAUGHT CAUSING THE DOOR TO REVERSE AND TRY TO CLOSE HOWEVER I WAS LEANING THROUGHTHE DOOR AT THAT POINT AND THE DOOR CLOSED ON MY CHEST TRIGGERING THE DOOR TO TRY AND RE-OPEN. WHEN THE DOOR STARTED TO REPON I HIT THE OBJECT AGAIN IMMEDIATELY CLOSING WITHOUT ENOUGH TIME FOR ME TO GET MY BODY OUT. THE DOOR RE-CLOSED SQUISHING ME AND STOPPED. I WAS ABLE TO PUSH THE SIDE DOOR BUTTON TO OPENAND WRIGGLED OUT BUT THERE WAS A FAILURE IN THE LOGIC IF THE DOOR HITS SOMETHING BOTH OPENING THEN CLOSING. THIS IS A SAFETY ISSUE BECAUSE IF THIS HAPPENS THE DOOR CAN CRUSH YOU.

THE VEHICLE DURING OPERATION SUDDENLY DECELERATED AND WOULD NOT MOVE ON TWO OCCASIONS. THE FIRST OCCASION HAPPENED LESS THAN 1000 MILES ON THE OD. THE VEHICLE WAS TRAVELING AT 30MPH ON A CITY STREET WHEN IT LOST POWER TO THE WHEELS AND HAD TO PULL OFF THE ROAD. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT DRIVE. HAD TO TURN IT OFF AND ON AGAIN FOR IT TO OPERATE. THE SECOND OCCASION AT 5500 MILES IT JUST STOPPED AFTER PULLING OUT FROM A STOP SIGN IN THE MIDDLE OF AN INTERSECTION. THE TRACTION CONTROL LIGHT WENT ON BRIEFLY AS IT WAS STOPPING. AGAIN THE ENGINE WAS ON BUT IT WOULD NOT MOVE. HAD TO RESTART THE VEHICLE FOR IT TO OPERATE.

THE CRASH WARNING SENSORS WILL RANDOMLY ACTIVATE WHILE YOU ARE DRIVING DOWN THE ROAD AND CAUSE THE VEHICLE TO SHUT OFF. HAS BEEN TO THE DEALER ON A COUPLE OF OCCASIONS AND THE ISSUE HAS NOT BEEN RESOLVED.

VEHICLE STOPPED OPERATING WHILE DRIVING. CHECK ENGINE LIGHT. CHRYSLER STATES THIS 2018 CHRYSLER PACIFICA E-HYBRID NEEDS A NEW TRANSMISSION. IT WAS PURCHASED NEW. WE PUT ~4K MILES ON THE VAN PRIOR TO THIS INCIDENT.

THIS COMPLAINT IS JUST ONE OF MANY I'VE HAD. MOST RECENTLY, I'VE BEEN STALLED WHILE WAITING AT A RED LIGHT (THANKFULLY) ON A CITY STREET. I HAD AN ERROR MESSAGE COME ON SHORTLY FOLLOWED BY A PROMPT TELLING ME THAT START/STOP WAS REQUIRED. SO I HAD TO PUT THE CAR IN PARK, RESTART AND THEN CAR DROVE. THIS HAPPENED TWICE IN ONE DAY AND DEALER COULDN'T FIND ANYTHING WRONG. LEFT IT HAS PROTOCOL PASSED ALL RECOMMENDED CHECKPOINTS AND THAT AN ENGINEER HAS TO DETERMINE FIX.

MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.

THE CAR STALLS WHILE DRIVING. THIS CONTINUES TO OCCUR AFTER THE NHTSA RECALL 18V-332 HAS BEEN COMPLETED. THE DEALER CANNOT REPRODUCE THE PROBLEM.

WHEN DRIVING THE VAN TURNED OFF COMPLETELY & SHUT DOWN IN TRAFFIC. HAD TO PUT IT IN PARK AND RESTART THE VAN THEN THE VAN WAS STALLING AND DID NOT RUN NORMAL IT WAS PULLING LIKE IT WAS GOING TO DIE AGAIN. IN MOTION ON THE HIGHWAY WAS SCARED HAD MY 3 KIDS WITH ME. THIS IS NOT THE FIRST TIME THAT THE VAN FELT THAT IT WAS GOING TO DIE. WEEK BEFORE IT DIDN'T WANT TO GET SPEEDING WHILE TRYING TO ENTER THE FREE WAY. IT SLOWED DOWN THEN CAUGHT SPEED. *TR

THE VAN WAS IN MOTION WHEN I WAS DRIVING AND IT JUST STOPPED ON TRAFFIC VERY SCARY EXPERIENCE WHEN ON THE FREEWAY AND VAN DIEDS AND CARS BEHIND ME. THIS IS NOT THE FIRST TIME THAT SOMETHING WENT WRONG WITH THE VAN I WAS DRIVING A DIFFERENT DAY ON FREEWAY AND THE VAN SLOWED DOWN ON ITS OWN AND FELT LIKE IT WAS GOING TO DIED BUT DIDN'T. BUT YESTERDAY IT DIED AND I HAD TO PUT IT ON PARK THEN TRIED TO TURN BACK ON.

ENGINE TURNED OFF/STALLED WITHOUT WARNING WHILE IN DRIVE GOING ABOUT 35 MPH ON A HIGHWAY EXIT RAMP. CHIMES STARTED BONGING AND 'D' ON DASHBOARD STARTED BLINKING. I WAS ABLE TO BRAKE TO A STOP. MSG APPEARED TO PUT CAR IN PARK TO RESTART. CAR RESTARTED IMMEDIATELY. THIS PROBLEM SOUNDS SIMILAR TO 2018 RECALL U87 FOR ENGINE STALLING, BUT MY VIN IS NOT COVERED IN RECALL. ALSO, NOTE THE 2017 RECALL U01 FOR ENGINE STALLING. SOME CONSUMERS NOTED IN THEIR COMPLAINTS THAT THE "FIX" DID NOT WORK. THIS IS VERY TROUBLING!! OBVIOUSLY TWO CONSECUTIVE YEAR RECALLS FOR ENGINE STALLING DOES NOT INSPIRE CONFIDENCE THAT THE PROBLEM HAS BEEN ADEQUATELY ADDRESSED. I DO NOT FEEL SAFE IN THIS CAR. SEE CURRENT REPORTED COMPLAINTS (FOR SAME PROBLEM) ONLINE: HTTP://WWW.ARFC.ORG/COMPLAINTS/2018/CHRYSLER/PACIFICA/ENGINE/PROBLEM.ASPX HTTP://WWW.CARPROBLEMZOO.COM/CHRYSLER/PACIFICA/2018/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP....*BF.. *TR

TWICE IN THE LAST WEEK WHEN SLOWING DOWN FOR A STOP LIGHT, THE VEHICLE FLASHES A WARNING SIGN "STABILITY CONTROL?" AND THEN SHUTS OFF COMPLETELY. THEN A DISPLAY SAYS "SHIFT INTO PARK AND RESTART VEHICLE". THIS IS A SERIOUS SAFETY ISSUE. IF THIS HAPPENS AT A HIGHER SPEED YOU HAVE NO CONTROL OF THE VEHICLE. I KNOW THERE WAS A RECALL ON 2017 MODELS BUT OBVIOUSLY 2018 MODELS HAVE THE SAME PROBLEM.

STOP AND START SYSTEM FAILS WITH AN ERROR SAYING THAT THE FEATURE IS UNAVAILABLE BECAUSE THE BATTERY IS BEING CHARGED. THE BATTERY IS NOT FULLY CHARGED EVER.

TWO OCCURRENCES OF COMPLETE LOSS OF POWER STEERING ASSIST DURING ONE DAY. FIRST OCCURRENCE WAS WHILE DRIVING AT APPROXIMATELY 25MPH IN A RESIDENTIAL AREA. VEHICLE WAS DRIVEN INTO PARKING LOT AND PARKED. THE NEXT OCCURRENCE WAS DURING THE NEXT DRIVE CYCLE AND OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS STARTED AND PLACED INTO REVERSE. POWER STEERING RETURNED WHEN THE VEHICLE WAS THEN PLACED IN DRIVE. ON BOTH OCCASIONS. WARNING WAS DISPLAYED ON DRIVER INFORMATION CENTER BUT CLEARED WHEN STEERING ASSIST RETURNED. NO MIL OR STORED MESSAGES ACCESSIBLE BY VEHICLE OWNER. APPROXIMATELY 1,800 MILES ON VEHICLE.

SITTING AT STOP LIGHT WAITING FOR IT TO CHANGE WHEN ENGINE JUST TURNED OFF. DIDN'T KNOW WHAT HAD JUST HAPPENED OR WHAT TO DO, AFRAID I WOULD GET REAR-ENDED. LIGHT TURNED GREEN AND I HAD NO POWER. I PUT VAN IN PARK, PUSHED THE IGNITION START BUTTON, VAN STARTED AND I WAS ABLE TO PROCEED IN TRAFFIC. DIDN'T KNOW IF PROBLEM WAS RELATED TO THE FEATURE WHERE ENGINE TURNS OFF WHEN STOPPED IN TRAFFIC, THEN TURNS BACK ON WHEN YOU PRESS THE GAS. I PUSHED THE BUTTON SO ENGINE WOULDN'T TURN OFF UNTIL I GOT HOME SAFELY. NEAR ZERO OUTSIDE TEMPS AND I THOUGHT VEHICLE HAD DIED. LUCKILY, DRIVER BEHIND ME WAS PAYING ATTENTION AND DIDN'T JUMP THE GUN WHEN THE LIGHT TURNED GREEN OR I DEFINITELY WOULD HAVE BEEN REAR-ENDED. APPARENTLY THIS IS A PROBLEM THAT OTHER PACIFICA DRIVERS HAVE EXPERIENCED. IT NEEDS TO BE FIXED BEFORE SOMEONE IS HURT. MAKES ME VERY UNEASY TO DRIVE IT NOT KNOWING WHEN IT MIGHT HAPPEN AGAIN. WILL TAKE TO DEALER AS SOON AS POSSIBLE.

WHEN I COME TO A STOP THE ENGINE CUTS OUT AND I GET A WARNING MESSAGE THAT SAYS FWC UNAVAILABLE. RESTART ENGINE. I AM WORRIED THAT AT SOME POINT THIS MAY HAPPEN WHILE MY VEHICLE IS IN MOTION. THIS HAPPEN INTERMITTENTLY. IT HAS HAPPENED 4 TIME IN THE LAST 3 WEEKS

2018 CHRYSLER PACIFICA PURCHASED NEW. WHEN THE STOP/START FUNCTION IS ACTIVATED, THE ENGINE WILL COMPLETELY SHUT OFF WHILE IDLING AT STOPLIGHTS OR STOP SIGNS, AND PACIFICA HAS TO BE SHIFTED INTO PARK AND RESTARTED. (THIS HAPPENS INTERMITTENTLY AND OCCURS GOING STRAIGHT ON THE ROADWAY AND TURNING LEFT OR RIGHT.) CHIMES SOUND AND DASHBOARD DISPLAY FLASHES A MESSAGE ABOUT ELECTRONIC STABILITY CONTROL, ENGINE COMPLETELY STALLS OUT, AND THEN SHOWS A MESSAGE TO PUT VEHICLE IN PARK AND TO RESTART THE VEHICLE. STARTED OCCURRING AROUND 11K MILES AND HAS HAPPENED 8 TIMES TO DATE. SEVERAL VISITS TO THE CHRYSLER DEALERSHIP INCLUDE: FIRST VISIT WAS A SOFTWARE UPDATE AND THAT DIDN'T FIX THE ISSUE. SECOND VISIT WAS TO REPLACE BOTH BATTERIES AS BOTH REPORTEDLY FAILED THEIR TESTS, AND THAT DIDN'T FIX IT. OPENED A CHRYSLER CARE CASE AFTER 7TH ENGINE STALLING INCIDENT. THIRD VISIT WAS TO ADD A DATA RECORDER. CAPTURED DATA ON 8TH STALLING INCIDENT. CHRYSLER IS UNWILLING TO REPORT WHAT INFO WAS LEARNED FROM THE DATA RECORDER AND WHETHER ROOT ISSUE HAS BEEN IDENTIFIED. FOURTH VISIT TO CHRYSLER DEALERSHIP AFTER DATA RECORDING CAPTURE INCLUDED REPLACING THE CRANKSHAFT POSITION SENSOR, AND CHRYSLER BELIEVES THAT WILL FIX THE ISSUE. CUSTOMER NOW HAS VEHICLE FOR DRIVING (AND FURTHER ROAD TESTING).

ENGINE STALLED DURING THE STOP/START FUNCTION WHILE IDLING AT STOPLIGHTS, AND VEHICLE HAS TO BE RESTARTED. DASHBOARD SHOWS A QUICK MESSAGE ABOUT ELECTRONIC STABILITY CONTROL, ENGINE COMPLETELY STALLS OUT, AND THEN SHOWS A MESSAGE TO PUT VEHICLE IN PARK AND TO RESTART THE VEHICLE. VEHICLE HAS 5,300 MILES. THIS OCCURRED ON THE CHRYSLER DEALERSHIP *LOANER VEHICLE* (A 2018 CHRYSLER PACIFICA) WHILE DEALERSHIP IS TRYING TO TROUBLESHOOT SAME PROBLEM ON OWNER'S 2018 CHRYSLER PACIFICA. RETURNED LOANER VEHICLE TO DEALER FOR A DIFFERENT CAR.

THIS HAPPENED ON TWO OCCASIONS. I CAME TO A COMPLETE STOP, AND THE AUTO START STOP SHUT THE ENGINE OFF LIKE IT'S SUPPOSED TO. HOWEVER, WHEN THIS HAPPENED A BUNCH OF WARNINGS CAME ACROSS MY DASH, SAYING CERTAIN SAFETY FEATURES WERE DISABLED AND THE CAR WOULDN'T RESPOND TO THE GAS PEDAL. I HAD TO PUT THE CAR INTO PARK AND RESTART MY CAR. I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG. IT HAPPENED AGAIN AFTER HAVING IT BACK FOR THREE DAYS, AND THEY SAID THERE WAS AN 'UPDATE' FOR IT. HOWEVER WHEN I PICKED UP MY CAR THEY DIDN'T GIVE ME ANY PAPERWORK TO SIGN.

AS I WAS DRIVING ON A THREE LANE INTERSTATE WITH ALL THREE OF MY CHILDREN IN THE AUTOMOBILE THE POWER STEERING INDICATOR LIGHT CAME ON AND I COULD NOT STEER MY CAR. I PUT ON MY FLASHERS AND STARTED BEEPING MY HORN TO ALERT OTHER DRIVERS. THANKFULLY, I WAS ABLE TO FIND A CLEAR PATH OVER TO THE SHOULDER. AFTER I WAS STOPPED FOR ABOUT 30 SECONDS THE INDICATOR LIGHT WENT OFF AND THE STEERING CAME BACK.

ON NUMEROUS OCCASIONS THE NAVIGATION SCREEN WOULD GO BLACK OR FREEZE UP. ON MULTIPLE OCCASIONS THE UCONNECT THEATER WOULD NOT WORK. EVERYTIME WE TOOK IT TO THE DEALERSHIP SAID IT WAS FINE AND DIDN'T INVESTIGATE THE ISSUE. RECENTLY, WE WENT TO THE STORE MADE SEVERAL STOPS AT DIFFERENT STORES ON OUR LAST STOP THE VAN WOULD NOT RECOGNIZE THE KEYS. WE COULDN'T LOCK OR UNLOCK THE VAN. I HAD TO PULL OUT THE EMERGENCY KEY TO GET INTO THE VAN. ONCE INSIDE THE VAN DIDN'T RECOGNIZE THE KEYS. I ENDED UP HAVING TO GOOGLE THE ISSUE FOR A WORK AROUND TO GET HOME. THE ENTIRE RIDE THERE WAS A DISPLAY STATING THAT THE KEY WAS NOT IN THE VEHICLE. WE MADE ON MORE STOP AND AN LEFT THE VAN RUNNING. TEN MINUTES LATER IT RECOGNIZED THE KEY AND A UCONNECT STARTING WORKING AGAIN. THE VAN IS A 2018 AND LESS THAN A YEAR OLD. THIS IS UNACCEPTABLE FOR A NEW VEHICLE.

ON SEVERAL RECENT OCCASIONS, OUR 2018 PACIFICA (WITH ~3K MILES ON IT) HAS STALLED ON US AT AN INTERSECTION AFTER AN ERROR IN REGARDS TO STABILITY CONTROL. THIS HAS HAPPENED TO BOTH ME AND MY WIFE WHILE DRIVING, AND HAS NEARLY CAUSED ACCIDENTS ON MULTIPLE OCCASIONS. THE VEHICLE MESSAGE HAS INSTRUCTED US TO PUT THE VEHICLE IN PARK AND RESTART, AND THIS HAS HAPPENED TO US WHILE IN THE TURNING LANE FACING ONCOMING TRAFFIC. THE ISSUE HAS HAPPENED TO ME AS WE WERE SLOWING DOWN JUST PRIOR TO TURNING. WE HAVE YOUNG CHILDREN, AND THIS IS A SERIOUS SAFETY CONCERN FOR US.

THE CAR WAS BOUGHT BRAND NEW IN OCTOBER OF 2018. TOWARDS THE END OF DECEMBER, THE CAR STOPPED WORKING. LUCKILY, WE WERE AT HOME WHEN THIS HAPPENED, BUT BASICALLY, THE CAR WOULD NOT START DESPITE VARIOUS ATTEMPTS. WE BROUGHT IT INTO THE DEALERSHIP AND IT HAS SINCE BEEN "WORKED ON" FOR THE PAST MONTH, BUT STILL TO GET A DIAGNOSIS....*BF.. *TR

ON SUNDAY JANUARY 13TH WHILE GETTING OFF HIGHWAY LOST POWER STEERING WHILE TAKING EXIT. DUE TO LACK OF POWER STEERING VAN WENT OFF THE ROAD UP AN EMBANKMENT AND DAMAGED VEHICLE. I CALLED CHRYSLER ON 1/14/2019 AND REPORTED ISSUE. CLAIM #57836097. I WAS TOLD THAT SOMEONE FROM INCIDENT REPORTING TEAM WOULD BE CONTACTING ME WITHIN 4-5 DAYS. I HAVE SINCE CALLED THEM AGAIN ON 1/22/2019 AND AGAIN TODAY 1/28/2019. I HAVE NO CHOICE BUT TO DRIVE VEHICLE BECAUSE I AM A 100% DISABLED VETERAN AND IN A POWERCHAIR. THE VAN IS CUSTOMIZED FOR MY POWERCHAIR AND MY ONLY MEANS OF TRANSPORTATION. THE POWER STEERING KEEPS GOING OUT INTERMITTENTLY AND NOW OTHER ELECTRICAL ISSUES ARE OCCURING NOW AS WELL. THE PASSENGER SIDE WINDOW COMES DOWN ON ITS OWN, TRACTION CONTROL LIGHT ON DASH GOES ON AND OFF, STABILITY WARNING FLASHES ON DASH AND OF COURSE POWER STEERING LIGHT COMES ON AND SAYS SERVICE. PRIOR TO THE INCIDENT ON THE HIGHWAY OFF RAMP THE STEERING WENT OUT FOR A FEW SECONDS. I BROUGHT IT TO BONNEVILLE DEALER IN MANCHESTER NH AND THEY TOLD ME IT WAS JUST A FLUKE. OBVIOUSLY IT WAS NOT A FLUKE AND MY VAN IS NOW DAMAGED. DRIVERS SIDE SLIDING DOOR DOES NOT CLOSE RIGHT AND IS BENT UPWARDS AND NOT SURE WHAT ELSE MAY BE DAMAGED. WAITING ON CHRYSLER FOR NEXT STEP.

WHILE USING THE PARK ASSIST FEATURE TO PARK PERPENDICULAR MY VAN STARTED TO BACKUP TOO FAST AND BACKED ME INTO A PARKED CAR PRIOR TO BEING ABLE TO HIT THE BRAKES IN TIME. IT RESULTED IN DAMAGES TO BOTH MY VAN AND THE PARKED CAR THAT IT WAS ATTEMPTING TO PARK ME NEXT TO.

THE ENGINE AUTOMATICALLY STOPS WHEN GOING 10 MPH OR BELOW. A MESSAGE COMES UP TO STOP/START RESTART REQUIRED. THIS HAPPENS WHEN I AM IN TRAFFIC OR IDLING AT A LIGHT. IT IS OCCURRING MORE FREQUENTLY. BROUGHT IT TO THE DEALER BUT THEY COULDN'T DUPLICATE MESSAGE SO THEY DID NOTHING. THIS IS EXTREMELY DANGEROUS. I READ THIS WAS AN ISSUE IN JAN 2017 AND 2018 WITH 2017. APPARENTLY THERE NEEDS TO BE AN ENGINE CONTROL SOFTWARE UPDATE BUT BECAUSE CHRYSLER DID NOT AUTHORIZE THIS THE SERVICE DEPT AT THE DEALER WILL NOT DO ANYTHING. EXTREMELY DANGEROUS AND CAN CAUSE AN ACCIDENT TO ANYONE DRIVING. THIS IS HAPPENING MORE FREQUENTLY NOW ON MY CAR. IT USED TO BE ONLY ONCE TODAY WAS THREE TIMES IN TWENTY MINUTES. ..*BF.. *TR *DT CONSUMER EXPERIENCING ENGINE STALLS. *JB

ENGINE SHUTS OFF WHILE DRIVING, MESSAGE DISPLAYED TO TURN OFF CAR AND TURN ON AGAIN BECAUSE OF ELECTRICAL FAILURE. BRAKES LOCK AND CAR STALLS UNTIL VEHICLE IS SET BACK TO PARK AND RESTARTED.

WHILE STOPPED AT A STOP SIGN THE VEHICLE'S AUTO STOP/START FUNCTION DISABLED THE ENGINE AS NORMAL. WHEN I LIFTED MY FOOT OFF THE BRAKE TO ENGAGE ENGINE THE CAR STALLED AND "SERVICE AUTO START/STOP" DISPLAYED ON SCREEN. THEN THE SCREEN INDICATED TO PUT THE VEHICLE IN PARK. AFTER I PUT THE VEHICLE IN PARK I RESTARTED THE VEHICLE AND OPERATED NORMALLY. VEHICLE WAS PURCHASED NEW AND HAS 1,200 MILES ON IT. I WILL BE TAKING THE VEHICLE TO MY DEALER FOR ASSESSMENT.

WAS USING PARK ASSIST AND THE CAR DID NOT PARK ITSELF CORRECTLY AND HIT ANOTHER CAR. WHILE USING PARK ASSIST FEATURE THE CAR STARTED TO MOVE TOO FAST AND THE STERLING WHEEL DID NOT TURN THE CAR CORRECTLY. THE CAR WAS MOVING SO FAST, THERE WAS NO TIME TO PRESS THE BRAKE. IN THE RESULT OUR CAR HIT ANOTHER PARKED CAR AND JUMPED ON THE CURB. IN THE RESULT OUR REAR BUMPER AND REAR DOOR WERE DAMAGED. WE CONTACTED CHRYSLER RIGHT AWAY TO TELL WHAT HAD HAPPENED, THE REPRESENTATIVE TOLD US TO CONTACT OUR INSURANCE AND THEN INSURANCE WILL DO INVESTIGATION. WHEN WE CONTACTED OUR INSURANCE THE REPRESENTATIVE SAID THAT CHRYSLER IS THE ONE WHO DOES THE INVESTIGATION. AFTER THAT CHRYSLER WAS CONTACTED BY US NUMEROUS TIMES, EACH TIME DIFFERENT REPRESENTATIVE, EACH TIME SOME INFORMATION WAS MISSING FROM THE CASE THAT INVESTIGATION TEAM COULD NOT START TO DO THEIR INVESTIGATION. SO, EACH TIME I SPOKE WITH THE REPRESENTATIVE (I HAVE THEIR NAMES) WE WERE ADDING MISSING INFORMATION, AND CREATING NEW CASE NUMBER. IT TOOK ALMOST A MONTH FOR THE INVESTIGATOR TO CONTACT US TO DO THE CAR INSPECTION. BY THIS TIME THE CAR WAS FIXED THRU INSURANCE. AFTER THE INSPECTION TOOK PLACE CHRYSLER DID NOT SEND US ANY SOLUTION OR SUGGESTION IF PARK ASSIST NEEDS TO BE FIXED. THE ONLY LETTER THEY SEND STATING THAT SINCE THE CAR WAS FIXED NOTHING THEY CAN DO ABOUT THIS ISSUE. SO ITS UNCLEAR EITHER ALL FEATURES IN THIS CAR FUNCTION PROPERLY. I THINK IT'S NOT FAIR THAT MY INSURANCE HAD TO PAY AND MADE THIS ACCIDENT AS M