2017 Chrysler Pacifica complaints

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 20 MPH, THE VEHICLE JERKED HARD WHEN CHANGING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM AND FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103) AND TEST DRIVEN, BUT A FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,432.

MY ENTIRE CAR VIBRATES LIKE SHAKING AND AUTO SHUTOFF SIGN THAT WE USE WHILE RED LIGHT COMES UPS / ENGINE LIGHT COMES UPS. I HAVE TO PARK MY CAR ON THE SIDE TURN OFF FOR 2 MINUTES AND TURN ON BACK TO GET BACK TO NORMAL. I BELIEVE IF I DON'T DO THAT I MIGHT HIT WITH THE OTHER CAR AS CAR VIBRATES AND NOT CONTROLLABLE. IT HAPPENED ALMOST 10 TIMES & DEALER JUST IGNORES AS I AM MAKING THIS UP.

VEHICLE STALLS WHILE DRIVING. BRAKING AND VEHICLE KEEPS GOING AND OR ACCELERATING AND VEHICLE DOES NOT EVEN MOVE. HARD SHIFTING WHEN HOT AND COLD. ALSO VEHICLE HAS HAD MULTIPLE SHIFTER ISSUES AND WILL NOT START THIS HAS HAPPENED ON CITY STREETS AND X ON THE HIGHWAY.

WHILE GOING 40 MPH AND COMING TO A STOP SIGN I TOOK MY FOOT OFF THE GAS PEDAL AND COASTED TO 20 MPH. I THEN APPLIED THE BRAKES. THE CAR SHOOK A SHRIEKED. THE ENGINE WAS STILL POWERING THE CAR EVEN THOUGH MY FOOT WAS NOT ON THE GAS PEDAL, BUT ON THE BRAKE. I SHIFTED INTO NEUTRAL AND WAS ABLE TO STOP THE CAR. THE ENGINE RETURNED TO IDLE. THE VEHICLE HAS NOT REPEATED THIS PROBLEM. THE VEHICLE JUST HAD THE U64 RECALL PERFORMED. THIS WAS A ON A 40 MPH SUBURBAN ROAD.

TRANSMISSION HAS INTERMITTENT ISSUES SHIFTING FROM 1ST TO 2ND GEAR AT APPROX 15-20 MPH. WILL EITHER SHIFT SO HARD IT IN ESSENCE SLAMS INTO GEAR MAKING YOU FEEL AS THOUGH YOU WERE REAR-ENDED, OR WILL HESITATE WHILE IT SEARCHES FOR A GEAR, REFUSING TO ACCELERATE DESPITE GAS PEDAL BEING PUSHED TO THE FLOOR. THIS HAS HAPPENED TO US ON SEVERAL OCCASIONS, EVERYWHERE FROM A PARKING LOT TO A BUSY HIGHWAY WITH ONCOMING TRAFFIC, BOTH WHILE MAKING TURNS AND TRAVELING STRAIGHT AHEAD. ON OUR 3RD VISIT TO THE DEALER FOR THIS SAME COMPLAINT, WE WERE TOLD THIS IS NORMAL. IT IS NOT NORMAL FOR A CAR TO ESSENTIALLY LEAVE YOU SITTING ON A BUSY HIGHWAY WHILE IT SEARCHES FOR A GEAR. THE CHRYSLER FORUMS ARE REPLETE WITH COMPLAINTS ABOUT THIS SAME ISSUE, BUT CHRYSLER HAS NOT YET ADDRESSED IT. THIS APPEARS TO BE SEPARATE FROM THE STALL RECALL THAT WAS PREVIOUSLY ISSUED BY CHRYSLER AS WE HAVE HAD THIS DONE TO OUR VAN (AS HAVE OTHERS) AND IT HAS NOT IMPROVED.

I HAVE RECENTLY BEEN NOTIFIED OF A RECALL NUMBER U64. THERE IS ANOTHER ONE, U50, WHICH IS PENDING AND I HAVE NOT BEEN NOTIFIED YET. ADDITIONALLY, I HAVE EXPERIENCED WHILE DRIVING THAT THE CHRYSLER PACIFICA JERKS WHEN I AM DRIVING APPROXIMATELY 35 MPH AND OR HIGHWAY SPEED. I AM CONCERN THAT THIS CHRYSLER PACIFICA 2017 IS STARTING HAVING PROBLEMS IN SUCH AN EARLY STAGE.

SECOND TIME HAPPENING. SUDDENLY QUIT RUNNING AGAIN AT 40 MPH WHILE GOING UP SMALL HILL ON JULY 2ND AROUND 2 PM ON TRIP BACK FROM MARKET. HAD DRIVEN ABOUT 5 MILES TOTAL. ALSO, THIS TIME PARKING BRAKE WOULD NOT RELEASE. THIS VEHICLE IS A HIGHWAY HAZARD. SUPPOSEDLY THE PROBLEM WAS FIXED ON JUNE 23RD BY REPROGRAMING THE TRANSMISSION CONTROL MODULE. WAITING FOR DEALER TO EXPLAIN WHAT THEY ARE GOING TO DO THIS TIME....

UNABLE TO GAS UP THE VEHICLE PUMP KEEPS CUTTING OFF. VEHICLE WILL NOT TAKE THE FUEL EVERY TIME I TRY TO GAS UP

I CALLED RAMSEY CHRYSLER SERVICE IN RAMSEY, NY TO HAVE THEM PERFORM THE REPAIR FOR NHSTA RECALL # 18V-395, SINCE THE PACIFICA WAS THERE FOR RECALL REPAIRS NHSTA RECALL # 18V-332 AND 18V-049 . JASON FROM SERVICE SAID THERE WAS NO RECALL BUT CHRYSLER AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SAID THERE IS THIS RECALL AND IT IS ON BOTH WEBSITES. JASON WOULDN'T GO INTO EITHER WEB SITE TO CHECK. HE SAID HE HAS ACCESS TO INFORMATION "THAT I DON'T HAVE". TARIQ FROM CHRYSLER CUSTOMER SERVICE WAS CONTACTED AND CONFIRMED THERE IS A RECALL 18V-395 (CHRYSLER'S RECALL # IS FCA-U50). TARIQ CALLED RAMSEY AND JASON ACKNOWLEDGES THE RECALL BUT REFUSES TO FIX IT. TARIQ FROM CHRYSLER CUSTOMER SERVICE SAID MY ONLY OPTION NOW IS TO GO TO ANOTHER CHRYSLER DEALER. I NEED THE NHSTA TO BE AWARE THAT THE RAMSEY CHRYSLER DEALERSHIP IN RAMSEY, NJ REFUSES TO COMPLY WITH THE NHSTA'S RECALL DIRECTIVE. I ASK THE THE NHSTA ACT ON MY BEHALF TO COMPEL THE RAMSEY CHRYSLER DEALERSHIP IN RAMSEY, NJ TO PERFORM THE RECALL REPAIR.

AUTO IGNITION DURING STOPS IS NOT ENGAGING WHEN IT' S SUPPOSED TO, LEADING TO A DELAY IN THE ACCELERATION FROM STOP. THIS IS A VERY DANGEROUS ISSUE AS THE VEHICLE HAS A TENDANCY TO ROLL WHEN THE VEHICLE'S AUTOMATIC SHUT OFF SYSTEM IS ENABLED.

WHILE OPERATING THE VEHICLE AT A LOW SPEED (10-15 MPH) AND MAKING A LEFT HAND TURN THE VEHICLE LOST POWER, INCLUDING STEERING, AND ACCELERATION. THE RADIO AND ACCESSORIES WERE STILL WORKING. ALL THE GEAR SHIFT LIGHTS WERE FLASHING AND A BEEPING NOISE OCCURRED. ON THE DASH A DISPLAY SAID "CHANGE GEARS TO START". I TRIED NEUTRAL AND OTHER GEARS, BEFORE GOING BACK TO DRIVE AND IT DIDN'T DO ANYTHING. I PLACED THE CAR IN PARK AND IT GOT STUCK IN PARK. I COULDN'T CHANGE THE GEAR AFTER THAT. I THEN PRESSED THE ON/OFF START BUTTON AND IT RESTARTED AND POWERED UP THE ENGINE AND I WAS ABLE TO DRIVE THE CAR HOME. I IMMEDIATELY CALLED THE DEALERSHIP AND LEFT A VOICEMAIL. THE FIRST APPOINTMENT AVAILABLE WAS JUNE 27TH, 2018 AT 0830. THE CUSTOMER SERVICE REP SAID THERE WAS NO LOG/WARNING OR NOTIFICATION RELATED TO THIS ISSUE. I CONTACTED CHRYSLER CORP CUSTOMER CARE AT 1101 ON JUNE 27TH, 2018 TO NOTIFY THEM OF THE ISSUE AND THAT THE DEALERSHIP COULDN'T FIND ANYTHING WRONG. CHRYSLER CORP CUSTOMER CARE REPRESENTATIVE ADVISED ME TO FILE A COMPLAINT WITH NHTSA AND TO ENSURE DEALERSHIP FILES A STAR CASE. I THEN RE-CONTACTED THE DEALERSHIP AT 1112 ON JUNE 27TH, 2018 AND ADVISED THEM WE WANTED TO OPEN A STAR CASE. THE CAR GOES BACK TO THE DEALERSHIP ON TUESDAY JULY 3RD, AND THEY WILL KEEP IT AND TRY AND RE-SIMULATE THE ISSUE WHILE WE HAVE A LONER CAR.

VEHICLE SUDDENLY STOPPED IN CITY TRAFFIC AND WAS UNABLE TO MOVE. PULLED PARKING DISCONNECT AND WAS ABLE TO DRIVE 6 MILES TO DEALER, VEHICLE HAS 14,150 MILES AT TIME WITH NO PRIOR PROBLEMS. DEALER WAS ABLE TO "FIX" BY REPROGRAMING TCM (ERROR CODE P0975) THIS COULD HAVE DEADLY ON AN INTERSTATE. THIS TYPE OF SUDDEN STALL NEEDS TO BE CORRECTED AS I HAVE READ OTHERS REPORTING SAME SITUATION.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING. *LD THE CONSUMER REQUESTED TO BE REFUNDED THE FULL PRICE OF THE VEHICLE AND OTHER EXPENSES INCURRED DUE TO THE DEFECT. *JS

ISSUE 1: ADAPTIVE CRUISE CONTROL MANY TIMES UNINTENTIONALLY ACCELERATES EVEN IF IT IS VERY CLEAR THE FRONT VEHICLE IS SLOWING DOWN CALMLY OR EVEN STOPPING; UNTIL IT IS TOO CLOSE THE CAR ITSELF ACTIVATES EMERGENCY AUTO BRAKING BUT FOR A SECOND ACCELERATION BEING STILL ON BEFORE IT DEACTIVATES (USUALLY ACC DOES THIS CALMLY AND SAFELY). IN SOME CASES I HAD TO DO EMERGENCY BRAKING SINCE IT MISSES THE DETECTION OF CAR INFRONT OF YOU; IT WILL BE ALSO VERY HARD TO DO AT A TIME IF CAR JUST STARTS TO DO VERY HIGH ACCELERATION. SECOND ISSUE IS THAT A STATIONARY VEHICLE IS DETECTED OR NOT DETECTED WITH 50/50 SUCCESS. THIRD ISSUE IS AUTOBRAKING , AS SEEN IN ISSUE 1, EVEN IN NORMAL DRIVING THERE IS NO GUARANTEE IT WILL BRAKE; I HAD SEVERAL INCIDENTS TO HAVE EMERGENCY BRAKE MYSELF. FOURTH ISSUE: WHEN CAR STOPS AT A CERTAIN ANGLE DOWNHILL WHEELS PARTIALLY TURNED RIGHT. THEN IMMEDIATELY IF TRIES TO JOIN A MAIN ROAD TO THE RIGHT, BUT SLIGHTLY UPHILL, THE CAR STALLS FOR A 3-5 SEC, BEFORE IT ACCELERATES. THIS MAKES IT UNSAFE IF THERE IS HEAVY TRAFFIC AND JOINING THE ROAD. THE DATES ARE MULTIPLE SO I WILL PUT THE LAST INCIDENT DATE HERE. *TT *TR

I WAS ON MY WAY TO MY SON'S DOCTOR APPOINTMENT, PULLED INTO THE HOSPITAL/CLINIC PARKING LOT, PARKED MY VEHICLE AND TURNED IT OFF. I HEARD A POP AFTER I TURNED IT OFF AND WHEN I STEPPED OUTSIDE, I SMELLED SMOKE. DARK SMOKE WAS COMING UP BOTH SIDES OF THE HOOD SO I GOT MY SON OUT OF HIS CAR SEAT, RAN AWAY FROM THE VEHICLE AND CALLED 911. IN A MATTER OF MINUTES THE FRONT OF THE VEHICLE WAS IN FLAMES. THE FIRE DEPARTMENT WAS QUICK ON THE SCENE AND PUT OUT THE FIRE, BUT IT WAS GAS SO IT TOOK SOME TIME TO PUT OUT. VEHICLE IS TOTAL LOSS. I CONTACTED CHRYSLER AND THEY HAVE NOT CALLED ME. AN INSPECTOR THEY HIRED HAS AND IS LOOKING AT THE VEHICLE THIS WEEK.

AUTO HEADLIGHT DIMMERS STOPPED WORKING

MY GIRLFRIEND WAS DRIVING MY PACIFICA. SHE EXPERIENCED THE CAR JUMP AND SHE DESCRIBED IT AS BEING HIT FROM BEHIND. THEN ALL OF THE SUDDEN THE VEHICLE FORCED ITSELF TO TURN HARD LEFT AND CAUSE HER TO HIT A BOX TRUCK. SHE THEN BOUNCED OFF THAT CAR AND HIT ANOTHER VEHICLE. SHE SAID THE BRAKES WEREN'T WORKING TO GOOD EITHER. THIS CAR ONLY HAD 11,186 MILES ON IT. I HAVE REPORTED A SIMILAR ISSUE OF MY VEHICLE JUMPING LIKE IT WAS PUSHED FROM BEHIND OR A JOLT OF POWER LIKE THE TRANS WAS SLIPPING, ONLY MONTHS INTO OWNING THE VEHICLE. IT WAS TAKEN IN AND LOOKED AT MORE THAN ONCE BY MY DEALERSHIP, BUT THEY COULD NOT REPRODUCE THE PROBLEM, THERE WERE NO CODES, AND THEREFORE THEY COULDN'T FIND OR FIX THE PROBLEM. NOW THE PROBLEM CAUSED A CAR ACCIDENT AND LUCKILY MY KIDS WERE NOT IN THE VEHICLE. THE CAR AIR BAGS ALSO FAILED TO DEPLOY EVEN THOUGH IT EXPERIENCED IMPACT ON BOTH SIDES AT 30-35 MPH. THE FRONT END WAS DESTROYED PRETTY GOOD, SO I AM IN SHOCK THE AIR BAGS WERE NOT DEPLOYED. NOW THE DASH INDICATES THE AIR BAGS NEED SERVICE? AFTER THE ACCIDENT THE CAR WOULD NOT SHUT DOWN AND 3 OFFICERS FELT THE CAR WAS MALFUNCTIONING. UPON LOOKING INTO MY SERVICE RECORDS I NOTICED SOMETHING ODD. MY "CHRYSLER APP" SHOWS NHSTA RECALL # 18V-049 AS BEING COMPLETED ACCORDING TO THE VIN. BUT MY LAST VISIT TO MY DEALER IN FEB OF 2018 INDICATED THERE WAS NO FIX AVAILABLE AT THIS TIME. HOW CAN IT SHOW COMPLETED THEN? I REALIZED THAT THE ISSUES SHE EXPERIENCED, AND MY SELF, ARE SIMILAR TO THE SYMPTOMS IN THIS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING OVER 40 MPH, THE VEHICLE JERKED. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT OR STOP SIGN, AN ABNORMAL KNOCKING SOUND WAS HEARD COMING FROM THE TRANSMISSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL FLORIDA CHRYSLER JEEP DODGE RAM (8675 COMMODITY CIR, ORLANDO, FL 32819 (407) 351-9940) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE CENTRAL FLORIDA DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT AVAILABLE.

MY 2017 PACIFICA IS HAVING THE FOLLOWING TRANSMISSION ISSUES: HESITATION TO SHIFT GEARS, HARD SHIFTS SOMETIMES TO THE EXTENT THAT YOU FEEL AS THOUGH YOU HAVE BEEN REAR ENDED. THE HESITATIONS SOMETIMES OCCUR WHEN PULLING OUT ONTO A BUSY ROAD WHICH IS A HUGE SAFETY ISSUE. I HAVE HAD MY VAN IN THE SHOP 3 TIMES AND CHRYSLER IS UNABLE TO CURE THE PROBLEM. THESE TRANSMISSION PROBLEMS CANNOT NOT BE REPRODUCED IN COMMAN. I NEVER KNOW WHEN IT IS GOING TO HAPPEN. THE HESITATION USUALLY HAPPENS FROM A STOP OR VERY LOW SPEED. THE HARD SHIFT IS USUALLY WHEN I AM TRAVELING BELOW 45MPH.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V542000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION CHRYSLER DODGE JEEP RAM KATY, 21777 KATY FWY, KATY, TX 77450) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE LOST POWER AND SHUT OFF WHILE IT WAS MOVING. IT ASKED TO BE PUT IN PARK AND RESTARTE.

I OWNED CHRYSLER PACIFICA VAN 2017 FOR ABOUT A YEAR NOW, IT IS KEEPS STALLING WHILE DRIVING, SO FAR IT HAD HAPPENED TO ME 6 TIMES, IT IS VERY SCARY, I DON'T FEEL SAFE. IMAGINE YOU ARE CROSSING THE INTERSECTION AND YOUR CAR STALLS IN THE MIDDLE OF TWO WAY TRAFFIC! I TOOK IT TO THE LOCAL DEALER WHERE I BOUGHT IT AND THEY HAVEN'T BEEN ABLE TO FIGURE IT OUT. ALL RECALLS WERE DONE. THEY KNOW I KEEP HAVING THIS ISSUE WITH MY VAN BECAUSE EVERY VISIT FOR SERVICE I KEEP TELLING THEM ABOUT IT AND I GET IGNORED, THEY DON'T EVEN MAKE ANY NOTES IN MY FILE AND EVERY TIME I TALK ABOUT IT WITH THE SERVICE MAN HE PRETENDS LIKE IT IS THE FIRST TIME HE HEARS ABOUT IT. I DO NOT KNOW WHAT ELSE TO DO AND I DO KNOW I'M NOT THE ONLY ONE WHO'S VAN STALLS, IT IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED BY CHRYSLER.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT USED THE REMOTE START FEATURE TO START THE VEHICLE AND PLACED HER CHILD IN THE SAFETY SEAT. UPON CLOSING THE SLIDING DOOR, THE AUTOMATIC LOCKING FEATURE ENGAGED AND LOCKED ALL THE DOORS WHILE THE KEY WAS STILL IN THE IGNITION. THE REMOTE START TIMED OUT AND THE VEHICLE TURNED OFF; HOWEVER, THE CONTACT WAS UNABLE TO RE-ENTER THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED. THE CONTACT BROKE THE REAR WINDOW OF THE VEHICLE TO REMOVE THE CHILD FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SHOULD NOT LOCK INDEPENDENTLY WITH THE KEY STILL IN THE IGNITION. CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850) WAS CALLED AND THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *DT*JB

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT HAD TO SHIFT INTO PARK AND PRESS THE IGNITION START BUTTON BACK ON AND OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, BUT THE SAME FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FOWLER DODGE (55 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,500.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE PLASTIC COVERING ON THE DOOR LATCH WAS TOO THICK. AS A RESULT, THE LATCH WOULD TIGHTEN WHEN AN OBJECT TOUCHED THE LOCK, EVEN AS THE DOOR WAS LOCKED. THE CONTACT STATED THAT A CHILD'S FINGER WAS CRUSHED WHEN THE CHILD TOUCHED THE PLASTIC WHILE THE DOOR WAS LOCKED. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS RECEIVED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE ISLAND CHRYSLER DODGE JEEP RAM DEALER (1239 HYLAN BLVD, STATEN ISLAND, NY 10305, 718-408-8968) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. HOWEVER, WHEN THE CONTACT PLACED A STRAW ON THE PLASTIC COVERING WHILE THE DOOR WAS LOCKED, THE PLASTIC CRUSHED THE STRAW. THE DEALER KEPT THE VEHICLE FOR FURTHER INVESTIGATION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,400.

I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION RESULTING IN MORE THAN $4,000 IN REPAIRS. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURES. *JS

I PURCHASED A 2017 PACIFICA FROM A DEALER. I HAVE HAD THE VAN NOT START TWICE FOR ME AT HOME IN THE DRIVEWAY AND NOW ONCE AT WORK. I HAD JUST SHUT THE VAN OFF AND WENT TO RESTART IT AND IT STALLED TWICE. THE THIRD TIME ALL THE GAUGES AND WENT CRAZY IT WOULDN'T START. I HAVE OWNED THIS VEHICLE FOR 4 MONTHS, IT HAD BEEN IN THE SHOP A TOTAL OF 6 WEEKS , 2 WEEKS EACH OCCURANCE. I WAS JUST INFORMED BY THE DEALERSHIP THAT IT WAS A BATTERY DRAIN AND IT CANNOT BE RECREATED. I AM NOT CONFIDENT IN DRIVING MY NEW VEHICLE ANY DISTANCE IN FEAR THAT I WILL BE STRANDED BECAUSE IT WILL NOT START. SUPER UNHAPPY.

THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE T

MY PACIFICA DIES WHILE I AM DRIVING OR SITTING AT A STOP LIGHT. I HAVE TO RESTART IT.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 10 MPH AND MERGING INTO THE RIGHT LANE. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 30 MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DALLAS CHRYSLER IN DALLAS, GA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED WHEN FAILED MAY 18,2018 OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. *TT CONSUMER STATED BETWEEN 18,000 AND 19,000 FOR 2ND AND 3RD FAILURE. UPDATED 10/15/18*JB

I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.

WE HAVE HAD THIS VAN FOR A YEAR AND IT'S ONLY GOT 6800 MILES ON IT. DURING THE LAST FEW MONTHS I HAVE NOTED WHILE USING THE CRUISE CONTROL THAT IT WILL ACCELERATE FROM THE SET POINT WITHOUT BEING RESET AND IT DOES IT AS IF I HAD SET IT MUCH HIGHER. IT SHIFTS DOWN AND ACCELERATES MODERATELY HARD. I NOTE THE CURRENT RECALL THAT THE CC CANNOT BE CANCELED AND I CAN CANCEL THIS UNWARRANTED ACCELERATION WITHOUT A PROBLEM. I WILL ALSO TAKE THE VAN IN FOR THE CURRENT RECALL, JUST IN CASE. THIS ACCELERATION PROBLEM JUST CAME UP IN THE LAST COUPLE OF MONTHS AND HAS HAPPENED A TOTAL OF ABOUT 4 TIMES NOW.

DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART

AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.

AFTER THE PARKING BRAKE IS APPLIED USING THE KNOB, THE VEHICLE ROLLS TO A STOP - IT NEVER COMPLETELY STOPS WHEN YOU PUT IT IN PARK, IT ROLLS A FEW INCHES FORWARD OR BACKWARD.

MY 2017 CHRYSLER PACIFICA HAS OVER 22,000 MILES ON IT. ABOUT A MONTH AGO, I STARTED EXPERIENCING HARD SHIFTS, JERKS, MINI-STALLS WHEN ACCELERATING. IT HAS HAPPENED WHILE COASTING IN TRAFFIC, ACCELERATING FROM RED LIGHTS, STOP SIGNS, AND MERGING INTO TRAFFIC! I BELIEVE ITS 2-3 GEAR SHIFT. I FEEL THE RPMS DROP DOWN TO NOTHING AND SPIKE. IT FEELS LIKE BEING HIT FROM BEHIND AND GETTING WHIPLASH. ITS VERY POWERFUL AND FRIGHTENING. HAVING TWO KIDS IN CARSEATS WHEN HIS HAPPENS IS SCARY! THE DEALERSHIP HASN'T BEEN ABLE TO REPRODUCE TO PROBLEM (EVEN ON A DRIVE ALONG) AND THEY SAY THEY CAN'T DO ANYTHING ABOUT IT UNTIL A CHECK ENGINE LIGHTS COMES ON. WARRANTY IS UP IN 14,000 MILES - THIS NEEDS TO BE FIXED BY THEN. LATEST OCCURRENCE WAS THIS MORNING ACCELERATING FROM A STOP.

THE VAN ACCELERATED ON ME CAUSE A CRASH IN MY GARAGE. I WAS PULLING INTO THE GARAGE AND ALL OF A SUDDEN THE VAN TOOK OFF BY ITSELF AND CRASHED INTO THE THE BENCH THAT SUPPORTS THE HOT WATER HEATER FOR THE HOUSE.

2017 PACIFICA LIMITED, MILEAGE 3573. COMING TO FULL STOP AT STOPLIGHT, ENGINE SUDDENLY REVED UP AND CAR ATTEMPTED TO ACCELERATE FORWARD ON ITS OWN. HAD TO KEEP FOOT HARD ON TO BRAKE TO PREVENT FORWARD MOVEMENT INTO INTERSECTION. INCIDENT LASTED AT LEAST 20 SECONDS BEFORE CAR RETURNED TO NORMAL STOP.

AT A STOP LIGHT IN THE TURN LANE I LIFTED MY FOOT OFF THE BRAKE TO DRIVE AS THE LIGHT TURNED GREEN. I HIT THE GAS AND NOTHING HAPPENED. I LOOKED AND THE SCREEN SAID TO PUT THE CAR IN PARK. I PUT THE CAR IN PARK AND THEN THE SCREEN SAID THAT I NEEDED TO STOP/START RESTART THE CAR. I TURNED THE CAR OFF AND TRIED TURNING IT BACK ON. THERE WAS A CLICKING NOISE, THE ENGINE WOULD NOT START BUT EVERYTHING ELSE POWERED BACK ON. I DID THIS A COUPLE OF TIMES AND EVERY TIME I TRIED STARTING THE CAR THERE WAS JUST CLICKING AND IT WOULD NOT START. I TURNED THE CAR OFF AGAIN, OPENED THE CAR DOOR SO THAT EVERYTHING WOULD POWER OFF. I THEN CLOSED THE DOOR AND IT STARTED BACK UP.

IN JANUARY 2018, TOOK THE VAN IN BECAUSE OF JERKING MOTION SHIFTING OUT OF GEARS. WOULD GO FROM FIRST GEAR, SKIP SECOND GEAR AND THEN JERK HARD INTO THIRD GEAR, ALMOST FEELING LIKE THE VAN WAS GOING TO STALL. CHRYSLER DEALERSHIP STATED THAT CHRYSLER DOESN'T KNOW HOW TO FIX THE PROBLEM BUT DOING AN ENGINE STALL RESET WITH THE COMPUTER SYSTEM IN THE CAR MAY FIX IT. THAT WORKED FOR ABOUT 2 WEEKS AND THE JERKING MOTION STARTED TO HAPPEN AGAIN. MOST TIMES IT WAS AT SPEEDS BETWEEN 15-20 MPH, BUT THEN IT STARTED TO HAPPEN AT SPEEDS LIKE AT 40MPH. THEN YESTERDAY, WHILE DRIVING ON THE HIGHWAY, THERE WAS STOP AND GO TRAFFIC, AND AS I WAS TRYING TO ACCELERATE, THE CAR JERKED SO HARD TWICE, I THOUGHT I WAS REAR ENDED. THE CHECK ENGINE LIGHT CAME ON, AND THE CAR BEGAN TO ACCELERATE ON ITS OWN. I TRIED TO BRAKE AND AT FIRST WAS UNABLE TO. FINALLY THE CAR SLOWED DOWN, BUT THE RPM'S WERE REVING AT 4 WHILE I WAS ONLY GOING 25MPH AND THEN STALLED. THE CAR WOULD NOT SHIFT OUT OF FIRST GEAR, AND WOULD NOT GO ANY FASTER THAN 25MPH. I WAS ABLE TO GET OFF THE HIGHWAY BEFORE BEING INVOLVED IN A CRASH AS IT WAS RUSH HOUR TRAFFIC ON THE ONE OF THE MOST BUSIEST HIGHWAYS IN MIAMI. SO NOW MY CAR IS AT THE DEALER AND THEY ARE TELLING ME THAT THEY ARE GOING TO TRY TO REPLACE THE VALVE BODY OF THE TRANSMISSION, AND IF THAT STILL GIVES THEM PROBLEMS, THEY WILL HAVE TO REPLACE THE WHOLE TRANSMISSION. THIS VAN IS A YEAR OLD!!! THE SERVICE ADVISOR SAID THAT THEY ARE JUST DOING WHAT CHRYLSER IS TELLING THEM TO D

WHILE IDLING AT A LIGHT AND PRESSING PEDAL TO GO. MY 2017 CHRYSLER PACIFICA FAILED. LIGHTS STARTED. FLASHING IN DUST CYCLING THROUGH CHECK ABS, CHECK TIRE PRESSURE, ETC... CAR WAS IN DRIVE AND WAS ROLLING BACKWARDS WITH BREAKS AND STEERING NOT WORKING. THIS RESULTED IN AN ACCIDENT ROLLING INTO THE VECHICAL BEHIND US. THE NICE INDIVIDUAL THE WE CRASHED INTO WAS ABLE TO CATCH THE FAILURE ON HIS DASH CAM. WE HAVE BROUGHT IN THE VAN ON OTHER OCCASIONS TO HAVE IT LOOKED AT FOR TRANSMISSION WANTING TO LAUNCH FORWARD WHEN GOING FROM IDLE. THEY STILL CAN NOT FIGURE IT OUT AND TOLD USE NO RECORD IN SERVICE REPORTS WITH OTHER HAVING ANY PROBLEMS. AFTER A 10 SECOND SEARCH WE FOUND OTHERS HAVE HAD SIMILAR PROBLEMS WITH SAME MAKE AND MODEL. THESE. CAN BE FOUND ON CONSUMERS REPORTS. WITH. OUT A GUARANTEE THE BREAKS AND STEERING WILL NOT GO OUT AGAIN I DO NOT WANT THE CAR BACK. I. JUST. WANT MY MONEY BACK. THE SELL THIS THING AS A SAFE FAMILY VEHICLE, BUT LOOSING BREAKS AND STEERING IS NOT WHAT I WANT MY FAMILY IN. THEY STILL CAN NOT FIGURE OUT WAY IT HAPPENS.

MY TRANSMISSION JERKS HARD WHEN SHIFTING BETWEEN 1ST AND 2ND AND 2ND AND 3RD GEAR. THIS HAPPENS AT A SLOW SPEED AROUND 15 MPH. IT FEELS LIKE I HAVE BEEN REAR ENDED BY ANOTHER VEHICLE. IT THEN WILL LURCH FORWARD LIKE I HIT THE GAS PEDAL. ONE OF THE TIMES I WAS OUT OF TOWN. WHEN THE TRANSMISSION JERKED IT WOULD NOT CHANGE TO A HIGHER GEAR. I HAD TO PARK THE CAR, CUT OFF THE MOTOR FOR AND HOUR, AND THEN WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE DEALER HAS REFRESHED THE COMPUTER AND DID A RECALL, BUT IT STILL IS NOT FIXED. I HAVE HAD IT TO THE DEALER 3 TIMES. THEY SAY NOTHING CAN BE DONE UNLESS THEY CAN DUPLICATE THE PROBLEM. ONE TIME THE SERVICE ENGINE LIGHT ACTUALLY CAME ON FOR SEVERAL HOURS BUT WAS OFF WHEN I STARTED THE CAR THE NEXT MORNING.. ON 10 MAY 2018 I WAS TOLD BY THE SERVICE ADVISOR THAT THE NEW CARS HAVE A MIND OF THEIR OWN AND LEARN THE DRIVERS DRIVING HABITS. SO I FELT LIKE THEY WERE BLAMING IT ON ME. HOW STUPID IS THAT COMMENT?

AS I WAS MERGING INTO INTERSTATE 15 NORTHBOUND DURING TRAFFIC, THE VEHICLE JERKED TWICE, IT ALMOST FELT AS IF I HAD BEEN REAR ENDED FROM SUCH A HARD JERK. FINALLY THE VEHICLE RELEASED THE GEAR AND I WAS ABLE TO DRIVE UP TO NORMAL SPEED

EXITED INTERSTATE 215 AND MADE A LEFT TURN, TRAFFIC WAS A BIT BACKED UP SO WE SLOWED DOWN TO ALMOST A STANDSTILL, WHEN THE SPEED PICKED UP I STARTED ACCELERATING AND FELT A HUGE THUMP AS IF I HAD BEEN REAR ENDED, THEN THE VEHICLE SHIFTED AND DROVE NORMAL THEREAFTER.

MY 2017 PACIFICA WAS RECALLED IN JANUARY 2018 FOR THE ENGINE STALL PROBLEM. CHRYSLER TOLD ME THEY MIGHT NOT HAVE A FIX FOR THE PROBLEM UNTIL THE 2ND QUARTER OF THE YEAR! I TOLD THEM THAT I WASN'T DRIVING A DANGEROUS CAR AROUND. I BROUGHT IT TO THE DEALER AND IT SAT THERE FOR A MONTH WHILE I DROVE A RENTAL. I WAS THEN TOLD THAT THE PCM WAS UPDATED WITH SOFTWARE AND IT WAS FIXED. AFTER A PICKED IT UP I GOT A NOTICE FROM CHRYSLER SAYING THAT I DIDN'T NEED TO DO THE REPAIR BECAUSE IT WAS FIXED DURING THE PRIOR RECALL FOR EGR VALVE??? WELL, WHILE DRIVING LAST WEEK, THE CAR STALLED SIX TIMES IN TWO DAYS! ONE OF TIMES I WAS PARKED AND IDLING, ANOTHER TIME, I WAS SLOWING DOWN FOR A LIGHT AND THE OTHER TIMES I WAS JUST DRIVING. I HAD IT TOWED TO THE DEALER AND THEY'VE HAD IT FOR A WEEK AND ARE IN CONTACT WITH CHRYSLER TRYING TO REMEDY IT! WHATWVER THEY DID TO "FIX" THIS RECALL PREVIOUSLY DID NOT FIX IT AS THE VERY DANGEROUS PROBLEM IS STILL HAPPENING! WILL NOT DRIVE MY FAMILY AROUND IN THIS TERRIBLE CAR.

FROM A DEAD STOP, TURNING LEFT THE VEHICLE ACCELERATED AND GOT "STUCK" IN GEAR, THE ENGINE WAS REVVING BUT THE TRANSMISSION WOULD NOT ENGAGE THE NEXT GEAR, ONCE I SET MY FOOT OFF THE GAS PEDAL AND REAPPLIED IT, THE TRANSMISSION ALLOWED THE GEAR TO SHIFT IN, AND THE VEHICLE SLOWLY MOVED UP TO SPEED, BUT STILL WITH A SLIGHT JERK.

TRAVELING DOWN THE INTERSTATE, A VEHICLE WAS TRAVELING SLOWER, SO I SLOWED DOWN UNTIL IT WAS CLEAR TO MERGE LANES TO PASS, ONCE I SWITCHED LANES AND DEPRESSED THE GAS PEDAL, THE TRANSMISSION JERKED AND WOULDN'T SHIFT MAKING THE CAR SLOW DOWN, ONCE I LET GO OF THE GAS, IT DID A ROUGH SHIFT AND I WAS ABLE TO ACCELERATE AGAIN

ON 2-1-18 WE TOOK OUR 2017 PACIFICA TO NEAREST DEALER TO GET NHTSA RECALL ID NUMBER : 18V049 FIXED. THEY DID NOT HAVE A FIX FOR IT YET & COULD NOT LOAN US A CAR WHEN OUR FIX-AVAILABILITY DATE WAS NOT KNOWN--MAYBE EARLY APRIL OR EVEN OVER IN THE FALL. FCA EXPECTED US TO KEEP ON DRIVING IT; BUT MY WIFE AND I BOTH WERE AFRAID OF IT, AS OURS FAILED TO ACCELERATE WHEN LEAVING A RESTAURANT & PULLING ONTO A BUSY STREET. THE ACCELERATOR WAS DEPRESSED THE 3RD TIME BEFORE IT RESPONDED; AND WHEN IT DID, IT TOOK OFF REALLY FAST AND EVEN SCREECHED THE TIRES. WE WERE AFRAID TO DRIVE IT! ON 2-1-18 WE LEFT IT WITH DEALER & TOLD THEM TO CALL US WHEN FIXED. IN THE INTERIM, WE RENTED A DODGE VAN, CLOSEST TO PACIFICA AS THEY HAD & RETURNED IT ON SAME DAY, 2-21-18, AS THE DEALER CALLED & SAID CAR WAS READY. I FEEL LIKE FCA WAS LEAVING POTENTIAL ACCIDENTS ON THE HIGHWAYS BEING DRIVEN BY UNSUSPECTING DRIVERS. I HAVE ASKED FCA TO REIMBURSE US FOR THE RENTAL EXPENSE, AS FROM MY LIFELONG EXPERIENCE AS AN AUTO MECHANIC I IMMEDIATELY KNEW OUR CAR WAS DANGEROUS TO DRIVE. THIS RECALL WAS NOT AS SIMPLE AND NON-DEADLY AS A RECALL TO FIX A DROOPING HEADLINER ON ONE CORNER--IT INVOLVED A POTENTIALLY EVEN DEADLY CRASH THAT COULD HAPPEN AT ANY MOMENT. I FEEL THAT I AM NOT ASKING TOO MUCH TO ASK FCA TO PAY FOR OUR RENTAL, WHICH BY THE WAY WAS A LESSER CAR THAN OURS--A DODGE CARAVAN. WE BOTH WILL SOON HIT 80 YEARS OLD : SUCH WAS THE REASON FOR SEARCHING FOR THE CERTIFIED USED PACIFICA WITH ONLY ~16000-17000 MILES

I WAS DRIVING ON A STATE ROUTE (RT. 59 ROCKLAND COUNTY, NY) AFTER LIGHT TURNED GREEN I STARTED TO ACCELERATE AND ALL OF THE SUDDEN THE CAR WENT INTO NEUTRAL. THE LIGHT ABOVE THE "D" (DRIVE MODE) INDICATOR STARTED BLINKING AND THE CAR WOULDN'T ACCELERATE. I HAD TO STOP IN MIDDLE OF A BUSY INTERSECTION AND SHIFT INTO PARK, THEN SHIFT BACK TO DRIVE. THIS HAS TO BE ADDRESSED URGENTLY SINCE THIS IS A VERY DANGEROUS THING. I DON'T FEEL COMFORTABLE DRIVING MY CAR ANYMORE. I CALLED CHRYSLER AND THEY SAY IT'S UNUSUAL AND I SHOULD BRING IT TO THE DEALER IN 2 WEEKS (THAT;S WHEN THEY HAVE AN AVAILABLE APPOINTMENT). I HOPE THE NHSTA CAN DO SOMETHING ABOUT THIS FASTER.