WIFE AND CHILDREN IN THE VAN IN AUGUST 2017 DRIVING AT AROUND 55MPH ON HIGHWAY. MESSAGE CENTER TOLD HER TO PLACE VEHICLE IN PARK BEFORE STARTING. VEHICLE LOST ALL POWER WHILE IN MOTION AND SHE COASTED TO SIDE OF ROAD. WOULD NOT START, TOWED TO DEALER DEALER DROVE FOR 10 DAYS BEFORE FAULTED ON THEM. CHRYSLER REPAIRED A "FAULTY EGR." AUGUST 2018, MESSAGE TOLD HER THAT AUTO ON/OFF NEEDED SERVICE. VEHICLE LOST ALL POWER AT 30MPH ON RESIDENTIAL STREET. TOOK TO DEALER, THEY REPLACE A BATTERY FOR AUTO OFF/ON. SEPTEMBER 2018, WHILE PULLING INTO GARAGE VAN PUT UP MESSAGE TELLING HER TO PLACE VEHICLE IN PARK BEFORE STARTING. ALL POWER LOST AND VEHICLE DIED. VAN HAS BEEN AT DEALER FOR 29 DAYS. CURRENTLY HAS DATA RECORDER INSTALLED, AND WE ARE IN CONTACT WITH CHRYSLER ENHANCED CUSTOMER SERVICE TO FIGURE OUT THE PROBLEM *DT UPDATED 11/29/18*JB
2017 Chrysler Pacifica complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
VEHICLE WAS BEING DRIVEN ON CITY STREETS LESS THEN 30 MPH AND ENGINE AND VEHICLE MANAGEMENT SYSTEM SHUT DOWN CAUSING NO ABILITY TO STEER VEHICLE SAFELY. VEHICLE CAME TO A STOP, NEEDED TO BE TURNED TO THE OFF POSITION AND RESTARTED AFTER ATTEMPTING A FEW TIMES. THE VEHICLE THEN WAS ABLE TO DRIVE ON.
WHEN ACCELERATING (IN MOTION) THE VEHICLE RANDOMLY STALLS OR HESITATES WITH AN ABRUPT JOLT AND LOUD THUDDING SOUND. FEELS AND SOUNDS AS IF VEHICLE IS BEING HIT IN THE REAR BY ANOTHER VEHICLE. DEALER HAS BEEN UNABLE TO RECTIFY OR DIAGNOSE ANY "PROBLEM." PROBLEM OCCURS ALMOST DAILY IN A RANDOM MANNER.
I HAD MY 2017 PACIFICA FIXED AS PART OF THE RECALL FOR THE ENGINE STALLING ISSUE A FEW MONTHS AGO (18V049000). IT STALLED AT AN INTERSECTION, ACTUALLY ALMOST TWICE. THE FIRST TIME, IT SHUDDERED AND *ALMOST* STALLED AT AN INTERSECTION WHEN I ACCELERATED ON A GREEN LIGHT, BUT THEN AT THE LAST SECOND IT PICKED UP AND STARTED MOVING. A FEW INTERSECTIONS LATER, THIS TIME ON A SLIGHT SLOPE, THE LIGHT TURNS GREEN, I STEP ON THE ACCELERATOR, IT SHUDDERS AND STALLS. I GET THE "MOVE SHIFTER TO PARK" AND HAVE TO RESTART THE CAR. AFTER RESTARTING IT'S BEEN WORKING FINE SINCE. OBVIOUSLY THEY HAVEN'T FIXED THE ENGINE STALLING ISSUE.
THE VAN WILL HESITATE WITH THE FOOT PUSHING THE GAS IN BETWEEN 10-20MPH AND ALL OF THE SUDDEN WILL JUMP FORWARD WITH A LOUD CLUNKING SOUND WHEN GOING TO THE NEXT GEAR. IT FEELS LIKE YOU GET REAR ENDED. THIS HAPPENS AT RANDOM. THE DEALER SAID THEY HAVE NEVER HEARD OF THIS ISSUE AND DID A SOFTWARE UPDATE AND SENT US ON OUR WAY. WITHIN A FEW HOURS AFTER LEAVING THE DEALER, THE VAN ISSUE OCCURRED AGAIN. I FOUND THE BELOW LINK FORUM FOR PACIFICA OWNERS AND IT SOUNDS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE. THIS SEEMED TO HAVE STARTED BACK IN JULY 2018 AFTER I HAD SEVERAL RECALL SOFTWARE UPDATES PUT IN PLACE. I WOULD JUST LIKE SOME HELP GETTING THIS RESOLVED AND MAKE OTHERS AWARE OF THE ISSUE FOR SAFETY REASONS. MY FEAR IS THAT MY WIFE WILL MAKE A TURN IN TRAFFIC AND THE VAN HESITATE AND HER GET T-BONED.
AN ACCIDENT TO FRONT RIGHT SIDE OF THE CAR INVOLVED WHEN A PERSON TURNED LEFT IN FRONT OF US. SEVERE DAMAGE TO VEHICLE. PASSENGER SUFFERED EIGHT FRACTURED BONES. THE AIR BAGS DID NOT DEPLOY. FRACTURED STERNUM, FOUR FRACTURED RIBS AND THREE FRACTURED BONES IN LEFT FOOT. VEHICLE IN MOTION GOING THROUGH INTERSECTION AT ABOUT 35 MPH. *DT *TR
THE VEHICLE WAS IN MOTION ON A CITY STREET JUST DRIVING STRAIGHT. THE ENGINE SHUT OFF WHILE DRIVING. THE DISPLAY INDICATED TO PUT THE CAR IN PARK TO START THE VEHICLE. THE POWER STEERING SHUTS OFF. I WAS NOT GOING FAST AT THE TIME AND WAS ABLE TO STOP, PUT IT IN PARK, PRESS THE BRAKE, START THE VEHICLE, AND PUT IT INTO DRIVE. HOWEVER, I WAS IN TRAFFIC AND ALMOST WAS REAR ENDED BY ANOTHER VEHICLE WHO WAS FORTUNATELY ABLE TO STOP IN TIME. THIS ISSUE AFFECTS THE BRAKES, ENGINE, STEERING, POWER TRAIN AND ALL AROUND SAFETY. I WAS LUCKY THAT I WAS DRIVING AND THAT MY KIDS WERE NOT IN THE CAR. I WAS GOING TO PICK THEM UP.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE "SHIFT TO PARK CHECK ENGINE" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE LOST COMPLETE POWER AND THE CLOCK NEEDED TO BE RESET. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED WHILE AT A STOP LIGHT. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE (3353 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (855) 544-8545) WHERE THE CONTACT WAS INFORMED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL AUTO SHOP WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNT, BUT IT WAS NOT DETERMINED IF THAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. *TT UPDATED 11/29/18* JB
ON 8/25/18 I NOTICED A CHIP IN MY WINDSHIELD NEAR THE PASSENGER SIDE EDGE, MIDDLE UP AND DOWN. WITHIN MOMENTS THAT CHIP TURNED INTO A CRACK AND KEPT ON GROWING UNTIL IT FINALLY STOPPED. IT RUNS FROM MID-RIGHT EDGE TO CENTER OF WINDSHIELD THEN UPWARDS TOWARD LEFT EDGE OF REAR-VIEW MIRROR MOUNT EQUIPMENT. I IMMEDIATELY CALLED MY INSURANCE COMPANY, WHICH SET ME UP WITH AN APPOINTMENT WITH SAFELITE AUTO GLASS. I WAS SCHEDULED FOR 8/30/18. ON 8/29, SAFELITE CALLED AND SAID THAT THEY COULDN'T GET THE GLASS. THEY WOULD CALL ME WHEN THEY COULD. I CONTACTED MY SELLING CAR DEALER, AIRPARK CJ, SCOTTSDALE, AZ. THEY PUT ME IN CONTACT WITH ARROWHEAD GLASS. TEMP APPOINTMENT OF 9/5. WITHIN A DAY, ARROWHEAD CALLED AND SAID THAT THE GLASS MUST BE ORDERED FROM CHRYSLER AND THE GLASS WAS ON NATIONAL BACKORDER AND THEY COULD NOT SET UP A DATE. I CONTACTED SAFELITE, WHO HAD AN APPOINTMENT OF 9/11 SET UP AND SAID THEY DID NOT HEAR ABOUT IT. THEY ALSO SAID GLASS MUST BE ORDERED FROM CHRYSLER, BECAUSE OF THE SAFETY TECH OPTION, WHERE SENSORS ETC ARE IN THE GLASS. ON 9/11 THEY CALLED AND SAID GLASS DIDN'T COME IN AND THE NEXT APPOINTMENT FOR IT IS 10/2. I THEN CALLED CHRYSLER CORPORATE. I TALKED WITH SOMEONE WHO SAID THEY WOULD CREATE A CASE. ON 9/17, I WAS CONTACTED BY MY CASE MANAGER, HELEN. SHE SAID SHE WOULD TRY AND EXPEDITE THE CLAIM. ON 9/21, SHE TEXTED ME AND SAID THAT THE 10/2 WAS THE BEST SHE COULD DO. ON 9/28 SHE TEXTED AND SAID IT LOOKS MORE LIKE MID OCTOBER. I CALLED SAFELITE AND THEIR DEA
PASSENGER SIDE MIDDLE ROW SEAT BELT FAILS TO FULLY LATCH, UNLESS YOU MOVE SEAT FORWARD AS TO STOW IT AND SLAM BACK.... THIS WORKS MOST TIMES BUT SOMETIMES IT CLICKS LIKE LATCH BUT COMES UNDONE WHEN YOU YANK ON IT. I HAVE VIDEOS OF THIS CONCURRING AND HAVE REPORTED TO CHRYSLER WHO STATES THIS IS NOT A PROBLEM.*DT *TR*DT *TR
MY 2017 CHRYSLER PACIFICA HAS LOST POWER THREE TIMES WHILE DRIVING ON THE ROADWAY.THE FIRST TIME WAS IN MAY 2018 WHILE DRIVING ON U.S. HWY 9 (55 MPH SPEED LIMIT); THE SECOND TIME WAS IN SEPTEMBER 2018 ON A SECONDARY ROADWAY AND THE THIRD TIME WAS IN SEPTEMBER 2018 ON A TERTIARY ROADWAY. ALL THREE TIMES THE CAR REMAINED ON HOWEVER THE CAR WOULD NOT MOVE FORWARD WHEN THE ACCELERATOR WAS DEPRESSED. I HAVE RETURNED THE CAR TO THE DEALERSHIP ALL THREE TIMES. THE FIRST TIME THE CAR REMAINED AT THE DEALERSHIP FOR 14 DAYS. THEY CLAIMED THAT THEY COULD NOT GET THE CAR TO REPLICATE THE PROBLEM HOWEVER THEY REPLACED A VALVEBODY HARNESS. THE SECOND TIME THE CAR WAS TAKEN TO THE DEALERSHIP VIA FLATBED THE DEALERSHIP TOLD ME THEY COULD NOT GET THE CAR TO REPLICATE THE PROBLEM AND THEY DID NO WORK RELATED TO THE TRANSMISSION. THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE THIRD TIME ON SEPTEMBER 15, 2018 AND THEY, DESPITE SEVERAL REQUESTS, HAVE TOLD ME THAT THEY WILL NOT BE REPLACING THE TRANSMISSION. THEY HAVE HAD THE CAR FOR 17 DAYS THIS TIME. I DO NOT HAVE A SERVICE INVOICE FOR THIS LAST VISIT AS THEY STILL HAVE THE CAR..THE CAR IS NOT SAFE. THE CAR SHOULD NOT ON THE ROAD.
CAR WAS IN MOTION, IN TRAFFIC, USING CRUISE CONTROL ON A TWO LANE HIGHWAY. AN ATTEMPT WAS MADE TO ACCELERATE AND PASS THE SLOWER CAR AHEAD. WHEN ACCELERATING TO OVERRIDE THE CRUISE CONTROL, THE CAR DECELERATED AND FELT AS THOUGH THE BRAKES WERE BEING ENGAGED. FORTUNATELY ONCOMING TRAFFIC DID NOT APPROACH BEFORE THE CAR WAS ABLE TO LIMP BACK THE LANE. MULLANE MOTORS SERVICED THE VEHICLE TO FIX THE PROBLEM. TWO DAYS LATER THE CAR AGAIN DECELERATED WHEN APPLYING GAS TO PROCEED, A WARNING FLASH APPEARED THAT SAID ELECTRONIC THROTTLE NEEDS TO BE SERVICED. ALL THIS HAPPENED A FEW MOTHS AFTER WE HAD OUR CAR TO THE DEALERSHIP FOR THE RECALL REGARDING THE CRUISE CONTROL AND TWO DAYS AFTER SERVICING TO FIX THE DECELERATION HAPPENING AS GAS PEDAL IS DEPRESSED.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE CONTACT STATED THAT IT HARD SHIFTED BETWEEN GEARS. THE CONTACT STATED THAT THE HARD SHIFT FELT AS IF THE VEHICLE HAD BEEN REAR ENDED. THE CONTACT STATED THAT THE VEHICLE ALSO STALLED IN THE MIDDLE OF AN INTERSECTION AND THEN LUNGED FORWARD ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. NORTHGATE CHRYSLER DODGE JEEP RAM (LOCATED AT 8536 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-3900) WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
WE HAVE A 2017 CHRYSLER PACIFICA TOURLING L-PLUS THAT HAD A RECENT SOFTWARE UPDATE, ALL RECALLS HAVE BEEN COMPLETED. THE VAN FULLY STALLED WHILE ACCELERATED IN THE HIGHWAY BETWEEN 30-40 MILES PER HOUR, FOR ABOUT 5 SECONDS BEFORE RE-ENGAGING INTO GEAR. IT DID NOT FEEL LIKE IT WAS IN BETWEEN GEARS WHEN IT STALLED- AS FAR AS WE COULD TELL, THE ENGINE STILL HAD POWER BUT TEMPORARILY STOPPED ACCELERATING.
ON MAY 9, 2018 I SHIFTED FROM PARK TO DRIVE, WITH MY FOOT ON THE BRAKE, WHILE MY 10 YEAR OLD SON WAS GETTING INTO THE VAN. THE DOOR AUTOMATICALLY CLOSED, HE PANICKED AS HE SAW IT CLOSING AND TRIED TO JUMP OUT- THE DOOR CLOSED ON HIM AND HE WAS STUCK FOR 30 SECONDS TO 1 MINUTE. THE DOOR WAS NOT RESPONSIVE TO OPENING BY PUSHING THE BUTTON AND FINALLY RE-OPENED WHEN I PUT IT BACK IN PARK. IT LEFT A BRUISE ON HIS ARM FOR APPROXIMATELY 10 DAYS, HE WAS NOT INJURED. CHRYSLER INVESTIGATED THE INCIDENT BUT COULD NOT REPLICATE THE PROBLEM. IN ADDITION, THE VAN WILL HARD KNOCK/SHIFT, USUALLY AT LOW SPEEDS AND HAS STALLED OUT WHILE ATTEMPTING TO ACCELERATE IN TRAFFIC MULTIPLE TIMES. THIS IS A MAJOR SAFETY CONCERN. THIS STARTED HAPPENING AFTER IT WAS TAKEN IN TO GET THE SAFETY RECALL TRANSMISSION UPDATE. CHRYSLER CANNOT REPLICATE THIS PROBLEM AND HAS NO STORED DATA IN THE COMPUTER SHOWING PROBLEMS HAVE OCCURRED. I AM DEEPLY CONCERNED WITH THESE ISSUES AND THE SAFETY OF MY VEHICLE. WHILE I AM SATISFIED WITH THE LEVEL OF CONCERN AND RESPONSE CHRYSLER PROVIDED DUE TO THE DOOR INCIDENT, I THINK THERE ARE MANY IMPROVEMENTS THAT NEED TO BE MADE TO MAKE THIS VEHICLE SAFER. I HAVE OWNED MULTIPLE VANS AND CAN SAY THAT THE MECHANICAL DOORS ON THIS VAN ARE VERY SLOW TO REACT TO OBJECTS IN THE WAY OF CLOSING AND WILL CLOSE VERY HARD BEFORE RE-OPENING. THE SHIFTING ISSUE IS VERY, VERY CONCERNING AND CHRYSLER'S LACK OF CONCERN REGARDING THE ISSUE IS EVEN MORE CONCERNING.
THE SUNROOF EXPLODED BY ITSELF DRIVING ON THE HIGHWAY.
I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB
VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
THE VAN SEEMS TO HAVE TROUBLE SHIFTING FROM 1ST TO 2ND GEAR WHEN GOING TO A LOW SPEED, MOVING FORWARD. IT HAPPENS OUT OF NO WHERE, DOESN'T MATTER ON THE WEATHER, TEMPERATURE. THE VAN WAS IN MOTION ON A CITY STREET AND A PARKING LOT. IT IS MY GUESS IT'S THE TRANSMISSION.
DRIVERS SIDE SLIDING DOOR KEEPS OPENING/CLOSING ON ITS OWN - ACTS AS IF SOMETHING IS CAUGHT IN THE CHAIN THAT OPERATES THE DOOR. STARTED SHORTLY AFTER PURCHASE IN MAY OF 2017, HAS HAPPENED ON NUMEROUS OCCASIONS AND IS NOW OCCURRING MORE FREQUENTLY. ORIGINAL DEALER INSPECTED THE DOOR BUT COULD NOT FIND PROBLEM - THEY SUGGESTED THAT SOMEONE MAY HAVE TURNED THE SLIDE MECHANISM OFF ON THE OVERHEAD CONTROL. IT IS HAPPENING BOTH WHEN DRIVING & WHEN PARKED. WHILE DRIVING AN ALERT APPEARED ON THE DASH WITH MESSAGE "TO OPERATE SLIDING DOOR SHIFT TO PARK" - DISPLAY SAYS CONTACT ROADSIDE ASSISTANCE/UCONNECT/CHRYSLER VEHICLE CARE. MESSAGE APPEARED ONCE ON THE INTERSTATE, ALTHOUGH DOOR DID NOT OPEN. IT APPEARED ANOTHER TIME WHILE DRIVING DOWN A STEEP DRIVEWAY - THIS TIME DOOR DID SLIDE OPEN. DRIVER WAS THE ONLY ONE IN VAN AT THE TIME. WHEN STATIONARY, DOOR WILL OPEN & CLOSE ITSELF REPEATEDLY - HAVE HAD TO PUSH DOOR ALL THE WAY OPEN OR CLOSED. THE DOOR DID NOT SENSE THAT THERE WAS AN OBSTRUCTION, HAD TO FORCEFULLY PUSH DOOR OPEN. TOOK VAN TO DIFFERENT DEALER - THEY TRIED TO RECREATE PROBLEM BUT COULD NOT. DEALER REVIEWED MESSAGE HISTORY BUT ON-BOARD COMPUTER DID NOT SHOW THE "TO OPERATE SLIDING DOOR SHIFT TO PARK" MESSAGE. DEALER SUGGESTED WE MAY HAVE BEEN PRESSING DOOR BUTTON ON KEY FOB ACCIDENTALLY - HOWEVER THIS HAS OCCURRED SEVERAL TIMES WHEN IT WAS NOT LIKELY THAT THAT WAS THE CASE. HAVE CONTACTED CHRYSLER SEVERAL TIMES REGARDING THIS PROBLEM, BUT HAVE NOT BEEN ABLE TO RESOLVE. HAVE P
SIDE SLIDING DOORS ON BOTH SIDES OPEN AND CLOSE RANDOMLY WHETHER THE VEHICLE IS IN MOTION OR STATIONARY AND IN PARK. THESE DOORS HAVE OPENED ON THEIR OWN WHILE TRAVELING ON THE ROAD AND WHILE PARKED OVER NIGHT. THEY HAVE CLOSED UNEXPECTEDLY PINNING A PASSENGER ATTEMPTING TO ENTER THE VEHICLE.
DRIVERS SIDE SLIDING DOOR WAS REPAIRED ONCE DUE TO NOT LOCKING AND OPENING WHEN PARKED OR WHEN DRIVING, DEALER REPLACED AUXILIARY BATTERY AND REPROGRAMMED. AGAIN I HAVE AN ISSUE, MY MAIN BATTERY DIED FOR NO REASON. CHRYSLER ROADSIDE JUMPED MY VEHICLE AND KNOW THE DOOR HAS THE SAME ISSUES WITH THE DRIVERS SIDE SLIDING DOOR. NOW THE DOOR WONT WORK PROPERLY AND THE REAR LOCKING MECHANISM IS NOT PULLING THE DOOR IN TO LOCK IT, I HAD TO APPLY PRESSURE TO HELP IT ENGAGE THE MECHANICAL LOCK
TODAY I WAS DRIVING AS USUAL AND OF A SUDDEN THE CAR STARTED BEEPING. AT THE SAME TIME I NOTICED I LOST CONTROL OF MY CAR AND THE SCREEN ON THE DASHBOARD SHOWS SHIFT TO P TO START. I FIGURED MY CAR SHUT OFF EVEN THOUGH THE TRANSMISSION KNOB WAS ON D POSITION. THIS IS VERY TERRIFYING AND I AM VERY AFRAID OF SEEING THIS AGAIN ESPECIALLY ON FREEWAY. I GOOGLED AFTERWARD AND HAVE SEEN OTHER PEOPLE REPORTING THE SAME ISSUE BEFORE (HTTPS://WWW.PACIFICAFORUMS.COM/FORUM/474-CHRYSLER-PACIFICA-MINIVAN-ISSUES-PROBLEMS/2937-VEHICLE-SHUT-OFF-WHILE-DRIVING-45.HTML). I HAVE ROUTINE MAINTENANCE OF MY CAR AND ALSO FOLLOWED EVERY RECALL REQUESTED BY THE MANUFACTURER. I AM HOPING TO SOLVING THIS PROBLEM AND NEVER SEE THIS AGAIN. THANK YOU FOR YOUR ATTENTION.
VEHICLE INTERMITTENTLY WON'T START. THE PUSH BUTTON IS HARD EVEN WITH BRAKE DEPRESSED. POWER IS ADEQUATE TO THE VEHICLE. THE VEHICLE IS TURNED OFF. HAS HAPPENED SEVERAL TIMES.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE SLOWLY DRIVING OUT OF A PARKING LOT, THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF A BUS THAT WAS STOPPED AT A TRAFFIC LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT'S VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOTIFIED AND ORDERED AN INVESTIGATION OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,200.
WHEN TAKING OFF, MY ENGINE 'SHIFTS HARD', OR STALLS. I HAVE HAD THIS TO 3 DIFFERENT CERTIFIED CHRYSLER MECHANICS, WITH NO LUCK GETTING IT FIXED.
CHECK ENGINE LIGHT KEEPS COMING ON AND WHEN A SERVICE TECH CHECKS IT, IT IS SAYING THAT THE PRESSURE IS OFF IN REGARDS TO THE GAS TANK CAP. THEY RESET IT AND IT COMES BACK ON 2 WEEKS LATER. THEY TOLD ME NEVER TO TURN THE CAR ON WHILE FUELING, WHICH I HAVE NEVER DONE. I BELIEVE THIS IS A DEFECTIVE PART OR SOFTWARE AND THEY NEED A FIX FOR IT.
WHILE ON CRUISE CONTROL GOING DOWN SOME HILLS THE VEHICLE ACCELERATES TO DOWNSHIFT AND THEN SLOWLY COMES BACK DOWN AND THEN JERKS INTO SET CRUISE SPEED. HAVE HAD IT WHERE I COULD NOT TURN THE CRUISE OFF WHEN THE BUTTON WAS PRESSED. IT CAN BE SCARY, IT SHOULD NOT ACCELERATE TO SLOW DOWN. TOOK IT TO THE DEALER BUT THEY SAID THERE WAS NO FIX UNLESS ENOUGH PEOPLE COMPLAINED ABOUT IT TO CHRYSLER. JUST BOUGHT THE VEHICLE AND IT HAS BEEN DOING IT FROM DAY ONE.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT CALLED AND SCHEDULED A DIAGNOSTIC APPOINTMENT WITH VIDEON CHRYSLER DODGE JEEP RAM (4951 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073, 610-356-7000). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *TT
THE 2017 CHRYSLER PACIFICA TOURING PLUS WITH ALL THE LATEST KNOWN SOFTWARE RECALLS UP TO DATE AS OF 8/22/2018 EXPERIENCED A FULL STALL WHILE UNDER WIDE OPEN THROTTLE AND ATTEMPTING TO ENTER A HIGHWAY ON RAMP. THE STALL SEEMED LIKE A TRANSMISSION LAG, SHIFTING DELAY OR LACK OF RESPONSE. THE ENGINE FROM 0-20 MPH HAD PLENTY OF POWER (RPM'S); THEN WHEN SWITCHING GEARS IT SEEMS THE POWER WAS CUT FOR A FULL 3-5 SECONDS WHILE THE TRANSMISSION MADE A SHIFT AND ONLY AFTER LETTING OFF THE ACCELERATOR (EVEN THOUGH THERE WERE 0 RPMS) DID IT FINALLY KICK INTO MOTION AGAIN AND PULL OUT OF THE STALL. THE SYSTEMS AUTO STOP WAS DISABLED VIA THE OVERRIDE BUTTON ON THE DASHBOARD WHEN THIS OCCURRED AND THE GAS TANK WAS 40% FULL.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HARD SHIFTING FROM FIRST TO SECOND GEAR. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE BEING DRIVEN VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO VANCE CHRYSLER DODGE JEEP RAM (3606 OK-10, MIAMI, OK 74354, (918) 542-4424) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS REPAIRED BY GRIFFIN CHRYSLER DODGE JEEP RAM (961 E U.S. HWY 74, HAMLET, NC 28345, 910-582-1200). HOWEVER, WHEN THE CRUISE CONTROL WAS SET AT 58 MPH, THE VEHICLE ACCELERATED TO 70 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO DISENGAGE THE CRUISE CONTROL. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CRUISE CONTROL OPERATED PROPERLY ON AN INCLINE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE MESSAGE "PLACE CAR INTO PARK" WAS DISPLAYED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT CALLED A LOCAL DEALER (ROUTE 46 CHRYSLER JEEP DODGE, 1655 ROUTE 46, LITTLE FALLS, NJ, (888) 296-4062) AND SCHEDULED A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34962584, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 17,900.
I WAS DRIVING DOWN THE INTERSTATE AT 70MPH AND ALL OF A SUDDEN THE VAN TOLD ME TO PUT IT IN PARK AND RESTART THE VEHICLE. AS I'M SITTING IN THE MIDDLE OF THE INTERSTATE IN RUSH HOUR TRAFFIC AND CARS FLYING PAST ME I DISCOVER I'M LOCKED OUT OF MY OWN ENGINE. THE BRAKES WERE LOCKED, I COULDN'T RESTART THE VEHICLE, I TRIED OPENING MY DOOR, AFTER THE VAN CAME TO A STOP, TO GET THE VAN TO RESET BUT NOTHING WORKED. FINALLY THE VAN ALLOWED ME TO START THE VEHICLE BACK UP AFTER SEVERAL MINUTES OF BEING STRANDED IN THE MIDDLE OF THE INTERSTATE. I HAD LOST POWER STEERING AND WASN'T ABLE TO PULL OVER ALONGSIDE THE SHOULDER NOR COULD I BRAKE OR ACCELERATE! I HAD TO WAIT FOR THE CAR TO COME TO A STOP AND THEN HAD TO TROUBLESHOOT WHY MY ENGINE LOCKED ME OUT IN THE MIDDLE OF A 4 LANE HIGHWAY.
THE VEHICLE SHUT OFF AS IF THE "KEY" HAD BEEN TURNED OFF IN THE MIDDLE OF TRAFFIC WHILE MOVING, ON THE HIGHWAY ACCOMPANIED BY THE MESSAGE "SHIFT TO PARK" MY WIFE SHIFTED TO PARK THEN RESTARTED IT, THE VEHICLE CONTINUED TO REPEAT THIS MULTIPLE TIMES UNTIL SHE WAS ABLE TO MAKE IT TO AN EXIT RAMP AND PARK IN A SAFE AREA. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE SPAN OF ABOUT 8 MONTHS. IT HAS BEEN TO 2 DEALERS, BOTH TIMES WE WHERE TOLD THAT NO CODES WHERE STORED INTERNALLY THEREFOR THEY DIDNT KNOW WHAT TO REPAIR. OUR VAN HAS BEEN MODIFIED FOR A WHEELCHAIR FOR OUR DISABLED TEENAGER BECAUSE OF THIS WE HAVE NO CHOICE BUT TO KEEP DRIVING IT IN THIS CONDITION. NOT TO MENTION HOW UNDEPENDABLE IT FEELS.
THE CRUISE CONTROL IS NOT MAINTAINING A FIXED SPEED ON DOWNHILLS AND THAT CAUSES THE VEHICLE TO HIGHLY ACCELERATE TO A DEFICIT SPEED OF AROUND 20 MPH MORE THAN THE FIXED SPEED SELECTED. THIS COULD LEAD TO DEADLY ACCIDENTS AND NEED TO BE FIXED AS SOON AS POSSIBLE BY A TAG OF SAFETY ALERT. THIS IS HAPPENING TO ME SINCE I PURCHASED THE CAR AND I WENT TO DEALERSHIP TO TELL THEM ABOUT IT, BUT THEY DIDN'T LIKE TO LISTEN AND/OR TO ESCALATE THE ISSUE TO MANUFACTURER. NHTSA IS MY LAST RESORT TO REPORT THIS.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING BETWEEN 25-50 MPH WITH THE CRUISE CONTROL ACTIVATED AND TRAVELING UP AN INCLINE, THE REVOLUTIONS PER MINUTE INCREASED EXTREMELY HIGH. ADDITIONALLY, THE GEARS FAILED TO SHIFT AND SUDDENLY DOWNSHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRIGHTON CHRYSLER DODGE JEEP RAM, 9827 E GRAND RIVER AVE., BRIGHTON, MI 48116, (810) 229-4100) WHERE THE VEHICLE WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 18,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
WHILE PULLING UP TO GARAGE VEHICLE UNEXPECTEDLY ACCELERATED CAUSING VEHICLE TO HIT THE BRICK WALL BETWEEN MY TWO GARAGES CAUSING $2500 WORTH OF DAMAGE.
VAN LOSES ABILITY TO GO FORWARD WHILE DRIVING. DASH LIGHTS ALL COME ON AND ENGINE BEGINS TO COUGH AND STUTTER LEAVING ME STRANDED IN TRAFFIC. DASH CODES INCLUDE "SERVICE ELECTRONIC STABILITY CONTROL, ENGINE LIGHT, "PARKING BRAKE TEMPORARILY UNAVAILABLE," AND OTHER DASH ICONS. IT WILL MOVE FORWARD AT IDLE SPEED ONLY-NO ACCELERATOR. I HAVE HAD IT TOWED TO CHRYSLER DEALERSHIPS 3 TIMES AND WAS ABLE TO DRIVE IT IN A FOURTH. THIS ISSUE HAS NEARLY CAUSED 2 ACCIDENTS-ONE OF THEM WITH THE POTENTIAL TO CAUSE SERIOUS HARM. WHILE MOVING IN TRAFFIC THE VAN STOPS GOING FORWARD AND DECELERATES QUICKLY CAUSING TRAFFIC BEHIND IT TO HAVE TO SWERVE TO AVOID HITTING IT. IT HAS ALSO OCCURRED IN THE MIDDLE OF A TURN FROM A STOP ONTO A STATE HIGHWAY. THIS INSTANCE REQUIRED OTHER DRIVERS TO SWERVE INTO ANOTHER LANE AND ONTO THE SHOULDER/CURB TO AVOID HITTING ME OR VEHICLES IN OTHER LANES. IT HAS OCCURRED IMMEDIATELY WHEN STARTING THE VAN IN A PARKING LOT. IT HAS OCCURRED AT LOW SPEED IN A SUBDIVISION. CHRYSLER REFUSES BUYBACK AND CONTINUES TO TELL ME TO DRIVE THE VEHICLE. ALL RECALLS HAVE BEEN DONE, THE PCM HAS BEEN REPROGRAMMED/REPLACED 4 TIMES, THE "HARNESS" HAS BEEN FIXED/REPLACED 3 TIMES. BOTH OF THE SLIDING DOORS HAVE HAD TO HAVE THE MOTORS REPLACED ON SEPARATE TRIPS TO THE DEALERSHIP. THIS VEHICLE IS AN ELECTRICAL NIGHTMARE AND CHRYSLER IS NOT DEALING WITH IT. THIS BEGAN AT ABOUT 14,500 MILES AND WITHIN THE 1ST 7MONTHS OF BUYING THE VEHICLE BRAND NEW. I HAVE BEEN TRYING TO GET THIS RESOLVED FO
WHEN EVER DRIVING DOWN HILL THE BRAKES MAKES A LOUD NOISE (SKIPPING THUD SOUND) IT FEELS AND SOUNDS LIKE AS THE WHOLE FRONT SUSPENSION OR BRAKES ABOUT TO FALL OFF THE VAN. THE OTHER PROBLEM WHEN TURNING THE CAR AT EVEN AT LOW SPEED WHEN THE ROAD IS WET THE VAN SUSPENSION WOULD MAKE NOISE AND TIRE WONT GRIP. HAPPENS MANY TIME PULLING OUT FROM MY DRIVE WAY WHEN ITS LIGHTLY WET.
AFTER PULLING INTO A PARKING SPACE OR THE DRIVEWAY AND STOPPING, WHEN YOU USE THE ROTARY SHIFTER TO SHIFT TO PARK, THE KNOB STOPS IN REVERSE, AND WHEN YOU TAKE YOUR FOOT OFF THE BRAKE, YOU WILL REVERSE UNEXPECTEDLY. I HAVE NOT HIT ANYTHING OR ANYONE YET, BUT I HAVE HAD A COUPLE CLOSE CALLS IN PARKING LOTS MISSING A PASSING CAR AND PEDESTRIAN, DUE TO THE UNINTENDED REVERSING. THIS HAPPENS AT RANDOM TIMES WITH NO APPARENT RHYME OR REASON. ADDITIONALLY, THE TRANSMISSION HAS SHIFTING PROBLEMS WHEN ACCELERATING FROM A STOP. AROUND 20MPH, WITH LIGHT FOOT FEED, THE SHIFT IS DELAYED, SO IT DOESNT SHIFT INTO THE NEXT GEAR QUICKLY, AND YOU SLOW DOWN UNEXPECTEDLY UNTIL IT FINDS THE NEXT GEAR, OR SLAMS BACK AND FORTH BETWEEN GEARS AND YOU CANNOT ACCELERATE ANYMORE BECAUSE IT IS SLAMMING BACK AND FORTH BETWEEN THE GEARS. IVE HAD TO PULL OVER BEFORE BECAUSE I WASNT ACCELERATING IN TRAFFIC,AND DIDNTT WANT TO GET HIT. PUTTING IT IN PARK FOR A FEW SECONDS, THEN STARTING AGAIN, AND MASHING THE FOOT FEED SO IM ACCELERATING HARD IS THE ONLY WAY TO RECOVER FROM THIS EVENT, AND GET PAST THE 20MPH MARK WITHOUT HAVING SHIFTING ISSUES. LIKE THE SHIFTER STOPPING IN REVERSE, THIS HAPPENS AT RANDOM TIMES, BUT IS MORE EASILY REPRODUCED, ALTHOUGH NOT CONSISTENTLY.
THE VEHICLE WAS IN MOTION AT ~30 MPH WHEN IT STALLED IN THE MIDDLE OF THE ROAD. IT TOOK SEVERAL MINUTES BEFORE IT WOULD RESTART BY PUSHING THE IGNITION BUTTON. THE VEHICLE HAD THE 2018 STALL RECALL SOFTWARE UPDATE INSTALLED MONTHS BEFORE THIS OCCURRED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE DEALER COULD NOT REPLICATE THE PROBLEM, SO THEY TOLD ME TO COME PICK UP THE VEHICLE.
ON TUESDAY 7/31/18, AS I WAS SLOWING DOWN TO TURN ONTO A NEIGHBORHOOD STREET, THE ELECTRONIC STABILITY CONTROL ACTIVE WARNING LIGHT CAME ON, A WARNING THAT LANE ASSIST WAS UNAVAILABLE FLASHED ON THE DASHBOARD, AND THE BLIND SPOT SENSORS ON BOTH SIDE MIRRORS TURNED ON WITH A WARNING MESSAGE THAT THE BLIND SPOT ASSISTANCE WAS UNAVAILABLE. AFTER ABOUT AN 1/8TH OF A MILE, I SLOWED TO A STOP SIGN AND THE BRAKES STARTED TO FEEL TIGHT AS IF THEY WERE LOCKING. THE SCREEN ON THE DASHBOARD WENT BLANK AND THE GAUGE SPEEDOMETER WAS NOT REGISTERING. I WAS ABLE TO MAKE A SLOW LEFT TURN AND THEN AN IMMEDIATE RIGHT TURN INTO A DRIVEWAY, BUT AS I CAME TO A STOP THE BRAKES WERE COMPLETELY LOCKED UP AND NOTHING WAS WORKING AS IF THE ENGINE HAD TURNED OFF. I HAD TO RESTART THE VEHICLE TWICE FOR THE DASHBOARD TO COME BACK TO NORMAL. HAD U64 - REPROGRAM POWERTRAIN CONTROL MODULE AND U50 MANUAL PARK RELEASE RECALLS PERFORMED 7/25/18.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V542000 (SEAT BELTS), 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (BAYSIDE CHRYSLER JEEP DODGE, 21219 NORTHERN BOULEVARD, BAYSIDE, NEW YORK, 11361) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/19/18*JB
BRAKES WOULD GO OUT WHEN PRESSED MORE THAN 50%. WAS TOLD IT WAS THE BRAKE BOOSTER AND IT WOULD HAVE TO BE ORDERED FROM THE EAST COAST BECAUSE CHRYSLER HAD BEEN ORDERING THEM A LOT. IF CHRYSLER KNOWS THIS IS A COMMON PROBLEM AND THE BRAKES CAN GO OUT ON A MINIVAN FULL OF KIDS, WHY HASN'T THIS RECALL BEEN ISSUED? HAD TO PAY $500 JUST TO GET IT FIXED IMMEDIATELY. MY WIFE PANICKED WHEN THE BRAKES WENT OUT AND ALMOST REAR-ENDED A CAR AT A STOP LIGHT GOING 35 MPH. *TT *TR
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE DEALER (LAWLEY DODGE CHRYSLER JEEP RAM, 2750 US-180, SILVER CITY, NM 88061, (888) 706-9179) WAS CONTACTED NUMEROUS TIMES, BUT THE CONTACT RECEIVED NO RESPONSE FROM THE DEALER AND HAD BEEN UNABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THE PART WAS AVAILABLE AND TO BE REFERRED TO AN AUTHORIZED DEALER TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS DRIVING THE CAR ON A 5 LANE HIGHWAY GOING APPROX 50 MPH WHEN THE CAR SHUT OFF. THE GAS PEDAL STOPPED WORKING AND THE CAR BEGAN TO DECELERATE. ON THE CONSOLE IT TOLD ME TO THEN PUT THE CAR IN P TO START THE CAR. I WAS ABLE TO PULL OVER AND RESTART THE CAR HOWEVER IT HAPPENED AGAIN WITHIN 10 MINUTES OF DRIVING. IT HAS PROCEEDED TO HAPPEN 10-20 TIMES AND CARS IS NOW IN THE SHOP. THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN WHEN YOU ARE DRIVING.
WHILE ACCELERATING AT LOW SPEEDS (15-20MPH), VEHICLE WILL SHIFT VERY HARD, MAKING IT FEEL LIKE I'VE BEEN REAR-ENDED, AND CAUSING THE VEHICLE TO LURCH FORWARD. IMMEDIATELY AFTERWARD, I CANNOT ACCELERATE. IT FEELS LIKE THE TRANSMISSION IS OUT OF GEAR, OR IS TRYING TO FIND THE CORRECT GEAR. THEN, SUDDENLY, IT WILL POP INTO GEAR AND RETURN TO NORMAL. THIS HAS HAPPENED POSSIBLY 75 TO 100 TIMES. THE VEHICLE HAS ALMOST 50,000 (FIFTY-THOUSAND) MILES ON THE ODOMETER. MY CONCERN IS THAT THE VEHICLE WILL LURCH FORWARD INTO A CAR IN FRONT OF ME, OR THAT I WILL BE ATTEMPTING TO ACCELERATE TO MATCH TRAFFIC SPEED, AND WILL BE UNABLE TO DO SO.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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