2017 Chrysler Pacifica complaints

WHILE DRIVING OUR VAN IT BECAME COMPLETELY UNCONTROLLABLE AT ANY SPEED GREATER THAN ABOUT 25 MPH. VAN ROCKED AND PITCHED VIOLENTLY AND I AM CONVINCED IT WOULD HAVE CERTAINLY CAUSED AN ACCIDENT AND LIKELY FLIPPED VAN IF IT OCCURRED AT 40+ MPH. DEALER DISCOVERED REAR SUSPENSION HAD BROKEN COMPLETELY AWAY FROM BRACKET. A COMPLETE BRACKET FAILURE ON RIGHT REAR WHICH ALLOWED THE WHOLE RIGHT REAR OF THE VAN TO MOVE INDEPENDENTLY OF VAN. IT WAS ALSO DISCOVERED DURING INSPECTION THAT THE SAME BRACKET ON THE LEFT SIDE WAS CRACKED AND ALSO FAILING. THE VAN IS A MOBILITY VAN AND HAS BEEN MODIFIED BY A COMPANY CALLED VMI. THE VAN HAS BEEN LIGHTLY USED AND HAS LESS THAN 9000 MILES ON IT. I STRESS AGAIN THAT THE VAN BECAME COMPLETELY UNCONTROLLABLE WITHOUT ANY KNOWN CAUSE. I BELIEVE THERE IS GREAT CHANCE OF DEATH OR SERIOUS INJURY FROM THIS APPARENT DEFECT. *TT UPDATED 10/1/18*JB

VEHICLE IS LOOSING ACCELERATION AND/OR ALL POWER WHILE IN OPERATION. VEHICLE WILL BE MOVING IN DRIVE AND THEN WILL NOT ACCELERATE UPON PRESSING GAS PEDAL. HAS ALSO COMPLETELY SHUT OFF WHILE IN DRIVE, AND HAD TO BE PUT INTO PARK AND RESTARTED. THIS IS A VERY DANGEROUS PROBLEM SINCE IT HAPPENS WHILE THE VEHICLE IS IN MOTION IN THE DRIVE FUNCTION. THIS HAS OCCURRED THREE TIMES NOW OVER THE COURSE OF 6 WEEKS. EVERY TIME IT OCCURRED ON A CITY STREET AT EITHER AN INTERSECTION OR IN A LINE OF TRAFFIC. VEHICLE WAS TAKEN TO CERTIFIED CHRYSLER DEALERSHIP AFTER THE SECOND OCCURRENCE, WHERE WE WERE TOLD THERE WAS NO PROBLEMS WITH THE TRANSMISSION OR ANY CODES SHOWING UP WHEN DIAGNOSTICS WERE PERFORMED. VEHICLE IS NOT FIT FOR DRIVING AS IT SEEMS IT WILL JUST RANDOMLY LOOSE ACCELERATION OR TURN OFF DURING OPERATION.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS

WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

THIS VEHICLE IS EQUIPPED WITH AN ENGINE SMART STOP FEATURE. MEANING IT WILL IT WILL SHUT OFF THE ENGINE WHILE AT A COMPLETE STOP. WHILE AT A STOP THE ENGINE DID SHUT OFF AS IT SHOULD. BUT THIS TIME THE VEHICLE CLUSTERED DISPLAYED A "PRESS BRAKE FOR DESIRED GEAR" MESSAGE". ALONG WITH A FLASHING BLUE LIGHT UNDER "D" INDICATOR UNDER THE SHIFT KNOB. IT WENT INTO PARK OR NEUTRAL ON ITS OWN. I SIMPLY PUT IT IN PARK AND BACK INTO DRIVE AND DROVE OFF. NOW I JUST DISABLE THE EMERGENCY SMART STOP OFF ON EVERY DRIVE FOR FEAR OF THIS HAPPENING AGAIN ...UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS

THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BR

1- CRUISE CONTROL CANCEL IS IN THE WRONG PLACE CHANGE IT WITH THE RESUME? 2- HEADLIGHT CONTROL SHOULD BE ON THE OTHER SIDE AS IT CAN BE CHANGED BY MY KNEE? 3- THE ALARM SYSTEM DOESN'T RECOGNIZE MOTORCYCLES AND AS SUCH YOU START TO STOP WATCHING YOUR BACK? 4- BRAKE PEDAL IS TO SMALL AND I FIND MYSELF MISSING IT? 5- THE SIDE MIRRORS DO NOT GO IN AND OUT AUTOMATICALLY.

WHILE DRIVING AT 45 MPH, VEHICLE SHUTS OFF WITHOUT WARNING. VERY DANGEROUS AS THE CAR NEEDS TO COME TO A STOP TO RESTART. I WAS MERGING ONTO A HIGHWAY WHICH MADE MATTERS WORSE. VAN DID A SIMILAR THING EARLIER IN THE DAYBUT I WAS IN PARK. JUST SHUT OFF, NO WARNING. AT DEALERSHIP NOW.

WAS INVOLVED IN A PASSENGER SIDE IMPACT COLLISION WHILE IN MOTION ON A CITY STREET AND THE SIDE AIR BAGS DID NOT DEPLOY. IN FACT AS A RESULT OF THE COLLISION, ALL ELECTRONICS WHEN HAYWIRE. WINDOWS WOULD NOT ROLL UP/DOWN, DISPLAY ON RADIO SAID SOMETHING LIKE NO SERVICE, LIGHTS WERE BLINKING, AND THE CAR WOULD NOT TURN OFF. IMPACT OCCURRED JUST BEHIND THE PASSENGER FRONT WHEEL AND ALL THE WAY TO THE REAR WHEEL. SEEMS LIKE THE ELECTRONICS COULD BE BETTER PROTECTED IN A SIDE IMPACT COLLISION. LUCKILY, THERE WERE NO PASSENGERS ON THAT SIDE OF THE VAN. I WAS ACTUALLY ON MY WAY TO PICK UP THE KIDS FROM SCHOOL.

PURCHASED A BRAND NEW CHRYSLER PACIFICA VEHICLE 3 WKS AGO ON MAY 18 2017. WE HEADED OUT ON VACATION ON THE 20TH OF MAY. MAY 21 WAS THE FIRST INCIDENT ON THE INTERSTATE IN CHICAGO WE STALLED IN THE MIDDLE OF TRAFFIC FOR APPROXIMATELY 10 MINUTES. MAY 27 WE PULLED UP TO A STOPLIGHT AND THE ENGINE STALLED OUT ON US THAT LASTED APPROXIMATELY 3 MINUTES, THE SAME DAY AT A TOLLBOOTH WE STALLED OUT WHICH LASTED ABOUT 25 MINUTES BEFORE THE CAR WOULD START AGAIN WE ENDED UP CALLING FOR A TOWING SERVICE BUT THE CAR WE STARTED AND WE CANCELED THE TOW SERVICE. MAY 30 WE LEFT THE GROCERY STORE THE SCREEN SWITCH TO THE APP PAGE AND WOULD NOT SWITCH BACK, THE BRAKES LOCKED AND WE LOST ENGINE POWER. THAT LASTED 20 MINS BEFORE CAR WOULD START. JUNE 7 CAR WOULD NOT START AFTER COMING OUT OF THE GROCERY STORE WAITED 20 MINUTES THEN TRIED AGAIN CAR STARTED 30 SECONDS AFTER THE IGNITION BUTTON HAS BEEN PRESSED BY ITSELF. JUNE 11 CAR STALLED OUT PULLING INTO THE DRIVEWAY. TOOK LESS THEN A MINUTE TO RESTART THIS TIME. WE HAVE TAKEN THE CAR INTO THE DEALER AND THE COULD FIND NOTHING AND COULD NOT REPLICATE. WE NOW HAVE TO DRIVE BACK FROM PA TO ND WITH A VEHICLE I AM AFRAID TO DRIVE WITH 6 KIDS. I AM SO UPSET AND DISAPPOINTED IN THIS CHRYSLER PRODUCT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

I WAS DRIVING MY PACIFICA AND MY GRAND DAUGHTER PUSHED THE DRIVER SIDE STOW AND GO BUTTON. THE DRIVER'S SEAT MOVED FORWARD AND CRUSHED ME AGAINST THE STEERING WHEEL. THIS FUNCTION (THE STOW AND GO) SHOULD NOT WORK WHEN THE CAR IS IN MOTION. CHRYSLER SAID THEY COULD NOT FIX THIS UNSAFE SITUATION. GASTONIA CHRYSLER JEEP DODGE RAM SAID THEY CAN NOT FIX THIS DEFECT.

TRANSMISSION FAILED ON US 3 TIMES. FIRST WAS BACKING OUT OF A PARKING SPOT, TOTALLY LOCKED UP FOR 15 MINUTES. RESET AND RAN FINE. NEXT, WITH WIFE AND 3 KIDS IN THE VAN, TRANSMISSION LOCKED UP AT 45 MILES PER HOUR ALMOST CAUSING HER TO CRASH AND GET HIT. ALL LIGHTS CAME ON AND ELECTRONIC PARKING BRAKE ENGAGED. DEALERSHIP TOOK 2 WEEKS TO FIX AND SAID IT WAS FINE. NEXT, I WAS DRIVING AT 55 MPH AND TRANSMISSION LOCKED UP. ALMOST DIED. NO A/A BY THE GRACE OF GOD. ALL LIGHTS CAME ON AND PARKING BRAKE ENGAGED AGAIN. NOW, CHRYSLER IS REPLACING THE ENTIRE TRANSMISSION. WE WON'T TAKE IT BACK. FAMILY ALMOST DIED TWICE...UPDATED 07/20/17 *BF *TR

NOTE: THIS IS AN OBSERVATION ONLY AND IS INTENDED AS A PRECAUTION, I HAVE NOT BEEN AFFECTED BY ANY INCIDENTS RELATED TO THIS ISSUE. THE 2017 CHRYSLER PACIFICA USES A DIAL TO CONTROL ITS ELECTRONIC GEAR SELECTOR. THIS DIAL IS LOCATED NEARBY OTHER CONSOLE DIALS FOR AUDIO VOLUME, FAN SPEED CONTROL, AND OTHER CONTROLS. ON A PREVIOUS VEHICLE OF A DIFFERENT MANUFACTURER, THE ELECTRONIC GEAR SELECTOR WAS REDESIGNED DUE TO USERS ACCIDENTALLY SELECTING GEAR CHANGES AND POWERING OFF THE VEHICLE WHILE DRIVING. I AM CONCERNED OF POTENTIAL FOR SIMILAR ACCIDENTAL GEAR CHANGES OR APPLICATION OF PARKING BREAK ON THE CHRYSLER PACIFICA DUE TO THE PLACEMENT OF THESE CONTROLS. PLEASE REVIEW THIS DASHBOARD CONFIGURATION FOR SAFETY CONCERNS AND MONITOR ACCORDINGLY.....UPDATED 11/03/17 *BF UPDATED 11/07/2017*JS

THE FIRST PROBLEM WAS THAT THE CAR SHUDDERED AND MADE LOUD "CLUNKING" NOISES WHEN SHIFTING GEARS. IT WOULD OFTEN QUIT RUNNING WHEN AT LOW SPEEDS AS IN PARKING LOTS. WHILE AT HIGH SPEEDS ON THE INTERSTATE CAR JUST DIDN'T FEEL "RIGHT." WANTED TO QUIT. TOOK IT IN THE FIRST TIME AND THEY REPROGRAMMED THE TRANSMISSION WHICH SEEMED TO HELP FOR A SHORT WHILE. THEN, IT STARTED ACTING UP AGAIN AND WHEN RETURNING TO THE DEALER THIS TIME THEY ADVISED A LUBRICANT WAS NEEDED. NOT SURE WHAT OR WHERE THIS WAS APPLIED.

WHILE THE CAR WAS IN MOTION AT APPROXIMATELY 20 MPH ON A CITY STREET I LOST ALL POWER AND CAR TURNED OFF, STEERING LOCKED AND WAS ABLE TO COAST HALF OFF THE ROAD. CAR STILL SAID IT WAS ON AND IN DRIVE BUT WAS COMPLETELY OFF. SCREEN SAID "CAR MUST BE IN PARK TO PLACE IN DRIVE". DEALER HAS BEEN UNABLE TO LOCATE ISSUE AND RELEASED CAR TO ME. I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. ..UPDATED 11/06/17 *BF *JS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED SEVERAL TIMES AT LOW AND HIGH RATES OF SPEED. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT DEALERS (1. JACK POWELL CHRYSLER DEALER, 2. PERFORMANCE CHRYSLER JEEP DODGE RAM COLUMBUS, 1130 AUTO MALL DR, COLUMBUS, OH 43228, (614) 272-0000, 3. BYERS CHRYSLER JEEP DODGE RAM, 465 S HAMILTON RD, COLUMBUS, OH 43213, (614) 228-5111, AND 4. FAULKNER DODGE RAM, 6643 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 590-5210). THE DEALERS WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED BY EACH DEALER AND PROVIDED NO FURTHER SOLUTION OTHER THAN ESCALATING THE CONCERN AND MENTIONED THAT THEY WOULD RESPOND BACK WITHIN 48 HRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

VEHICLE CUTOFF WHILE DRIVING AND THEN HAD TO BE PUT IN PARK TO BE RESTARTED SINCE IT IS A PUSH TO START. WHEN PUT IN DRIVE THE VEHICLE JOLTED HARSHLY AND MADE A DINGING SOUND. ..UPDATED 07/20/17 *BF *CN

VEHICLE STOP RUNNING RANDOMLY. STOPPED RUNNING WHILE ON ROAD. HOW TO COMPLETELY STOP PUT IN PARK TO RESTART PERIOD SAFETY ISSUE BIG TIME

WHILE DRIVING ON A BUSY STREET, MY 2017 CHRYSLER PACIFICA SUDDENLY LOST THE ABILITY TO ACCELERATE. I WAS IN AN INTERSECTION PUMPING THE GAS PEDAL WITH NOTHING HAPPENING. THE WARNING MESSAGE ON THE DASH READ "SHIFT VEHICLE TO PARK" (OR SIMILAR). I COASTED TO A STOP WITH CARS NEARLY MISSING ME, SHIFTED TO PARK, TURNED THE CAR OFF, THEN TURNED IT BACK ON, SHIFTED TO DRIVE AND PULLED DIRECTLY INTO A PARKING LOT. I CALLED CHRYSLER ROADSIDE AND WAS TOWED TO THE DEALERSHIP WHERE MY CAR IS NOW. ACCORDING TO WHAT I'M SEEING ON CHRYSLER FORUMS, THIS IS BEGINNING TO HAPPEN ACROSS THE COUNTRY & CHRYSLER IS NOT ADDRESSING THIS EXTREMELY SERIOUS SITUATION. THANK YOU FOR YOUR TIME AND I LOOK FORWARD TO A RESPONSE.

I WAS TURNING INTO A PARKING LOT AND MY 2017 CHRYSLER PACIFICA SUDDENLY TURNED OFF. THE DISPLAY SAID SOMETHING ALONG THE LINE OF "CAR MUST BE IN PARK." I HAD TO PUT MY CAR BACK IN PARK AND RESTART THE ENGINE. I WAS ALMOST REAR ENDED BY ANOTHER CAR WHO WAS NOT EXPECTING ME TO STOP. NOW THAT I AM RESEARCHING THIS ISSUE, I'M FINDING THAT SEVERAL OTHER PEOPLE HAVE HAD THIS ISSUE AND CHRYSLER HAS NO IDEA WHY IT'S HAPPENING. I AM TERRIFIED TO DRIVE MY CAR NOW. WHAT IF THIS HAPPENS ON THE EXPRESS WAY TRAVELING AT HIGH SPEEDS OR WHILE DRIVING THROUGH THE MOUNTAINS? ..UPDATED 07/20/17 *BF *CN

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

ITS NEW PACIFICA VAN WITH SAFETY PACKAGE. IT STOPPED SUDDENLY IN THE MIDDLE OF THE ROAD AS IF PARKING BREAK IS APPLIED, IT SHOWED A NUMBER OF WARNINGS INCLUDING PARKING BREAK MALFUNCTION, TRANSMISSION ISSUE, TRACTION CONTROL ISSUE. I PUT FLASHERS ON, TRIED TO STOP AND START THE VEHICLE , IT DID NOT NOT ALLOW ME TO CHANGE GEARS TO DRIVE. IT IS VERY DANGEROUS IF THE SAME ISSUE HAPPENS ON A HIGHWAY , THIS CAN CAUSE SERIOUS COLLISION, MORE DANGEROUS FOR A MINI VAN CARRYING FAMILY

TL* THE CONTACT LEASED A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS STUCK SEVERAL TIMES WHEN APPLIED, AND THE BRAKES FAILED TO RESPOND WHEN THE PEDAL WAS DEPRESSED. THE CONTACT APPLIED THE BRAKES WITH FORCE AND THE VEHICLE SURGED FORWARD. WHILE ATTEMPTING TO COAST OVER TO THE SHOULDER OF THE ROAD, THE VEHICLE SWIPED A METAL POLE. THE FRONT PASSENGER SIDE TIRE WAS IMPACTED DUE TO THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER SENT A TECHNICIAN TO INSPECT THE VEHICLE, BUT THEY WERE UNABLE TO PROVIDE A SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 738.

AFTER PLACING THE VEHICLE IN REVERSE AND APPLYING GAS THE VEHICLE WILL START TO REVERSE AS INTENDED. HOWEVER, AFTER MOVING SEVERAL FEET THE TRANSMISSION COMPLETELY FAILS AND THE VEHICLE DOES NOT RESPOND TO ADDED PRESSURE FROM THE GAS PEDAL. IT'S AS IF THE TRANSMISSION SHIFTS TO NEUTRAL ON ITS OWN AND THE ENGINE REVS ITS RPMS WITH NO RESULT. THIS HAS HAPPENED AT LEAST 3 TIMES ON A SLIGHT INCLINE AND THE VEHICLE BEGINS TO ROLL UNCONTROLLABLY. IT CREATES MOMENTS OF CONFUSION FOR THE DRIVER SINCE THEY BELIEVE THEY SHOULD BE MOVING BACKWARDS IN REVERSE BUT THE TRANSMISSION LETS GO AND STARTS TO ACTUALLY ROLL FORWARDS. THIS HAS HAPPENED AT HOME IN THE DRIVE WAY AS WELL AS IN A PUBLIC PARKING LOT. AFTER THE SCENARIO HAPPENS, THE R ON THE SHIFTER BLINKS UNCONTROLLABLY. THE ONLY WAY TO RESET THE CAR IS TO TURN IT OFF AND RESTART IT. AT THAT POINT IT APPEARS THE TRANSMISSION RE-ENGAGES.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE READING LEVEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/30/17*LJ *AS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. IN ADDITION, AFTER PRESSING THE START BUTTON, THE DOORS LOCKED BUT COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,200.

I HAVE NOTICED SEVERAL OTHERS COMPLAINING ABOUT THEY FRONT COLLISION WARNING NOT WORKING. I HAVE TRIED SEVERAL TIMES TO GET MINE TO GO OFF AT THE DIFFERENT SETTING. I HAVE DRIVEN OTHER VEHICLES WITH THIS FEATURE AND SO FAR THE PACIFICA HAS NOT ACTED LIKE THOSE. MY WIFE SAID IT HAS WENT OFF TWICE ON HER AND SHE REALLY COULD TELL WHY. I HAVE ALSO SO HAD THE ISSUE WITH THE PASSENGER SIDE REAR DOOR GRINDING FROM DAY ONE. TODAY WHEN WE GOT OUR FIRST OIL CHANGE THEY TOLD US THE BALLING BEARING WAS BUSTED AND WE HAVE TO TAKE IT BACK TO GET IT REPLACED TOMORROW. THE RAIN SENSING WIPER FEATURE DOES NOT WORK, AND IT IS TURNED ON IN THE UCONNECT SETTINGS. ALSO, AFTER ABOUT A MONTH OF OWNERSHIP I NOTICED THAT THE BEEP ON THE REAR GATE AS IT CLOSED CHANGED TO A HIGHER PITCHED MORE ANNOYING SOUND, BUT IT STILL WORKS.

ACC & FCW. MINE DID NOT WORK. THE DEALER HAD MY CAR FOR 2 WEEKS. THEY HAD TO CONTACT THE CHRYSLER ENGINEER & WAS TOLD TO REPLACE & RE-CALIBRATE. SO AFTER BEING REPLACED IT SOMEWHAT WORKS. AFTER THE NEW PARTS, MY CAR WILL STILL BRAKE HARD WHEN A CAR IN THE ADJACENT LANE IS EXITING (AS IF THE CAR WAS BRAKING IN FRONT OF ME). BUT, IF A CAR CHANGES LANES DIRECTLY IN FRONT OF ME OR SLAMS ON BRAKES DIRECTLY IN FRONT OF ME MY CAR DOESN'T REACT? CHRYSLER HAS DEFINITELY FALLEN SHORT ON THIS FUNCTION. I'VE OWNED VEHICLES WHERE THIS FUNCTION WORKED NEARLY FLAWLESS. CHRYSLER SAYS ITS AS GOOD AS ITS GOING TO GET. ANOTHER MISREPRESENTATION ON THIS FEATURE! I'M DISAPPOINTED. CHRYSLER CLAIMS THE PACIFICA TO BE THE QUIETEST VEHICLE IN ITS CLASS. AFTER DRIVING IT ABOUT 8 MONTHS NOW, I HATE IT. IT'S AS NOISY AS A SMALL CAR. "ACOUSTICALLY SOUND WITH ITS ACTIVE NOISE CANCELLATION (ANC), SUBDUING ENGINE AND STREET NOISE THROUGH WHITE-NOISE WAVELENGTHS PLAYED THROUGH ALL SPEAKERS THROUGHOUT THE VEHICLE". THE ANC IS IN ALL TRIM LEVELS. CHRYSLER AT THIS POINT DOESN'T EVEN HAVE A WAY TO TEST THE PRODUCT TO SEE IF THE ANC IS WORKING! STAR TECH SUPPORT OF CHRYSLER IS STILL TRYING TO FIGURE OUT HOW TO TEST THIS FEATURE!!! I HAD A CHRYSLER CUSTOMER SERVICE REP TELL ME THAT THE ANC WAS FOR MY CELL PHONE, LOL, I WAS LIKE ARE YOU SURE YOU WORK FOR CHRYSLER?? THIRD, IS THE SUSPENSION AND REAR SWAY OF THE VEHICLE. WHEN THERE ARE ONLY 2 PEOPLE UP FRONT IT'S NOT NOTICEABLE. BUT WHEN WE HAVE 5-6 PEOPLE IT'S NOTIC

THE FCW (FORWARD COLLISION WARNINGS SYSTEM) APPEARS TO HAVE AN ISSUE. THE UNIT HAVE NOT WARNED ONES WHILE DRIVING AFTER 6000 MILES (AND WE HAVE HAD CLOSE CALLS) ALSO TESTED AS WE HAD SIMILAR SYSTEM ON OTHER CARS. THE DEALER HAVE LOOKED AT IT BUT CAN'T FIND ANY ISSUE, EVEN WHEN THE CAR SYSTEM SHOWED THAT IT WAS AN ISSUE WITH THE FCW, THE DEALERS TECHNICIAN DID NOT GET ANY ERROR COD WHEN LOGGED IN TO THE CARS ON-BOARD COMPUTER SYSTEM. *TR

SPEEDOMETER NOT REPORTING CORRECT VEHICLE SPEED. WHILE BARELY TOUCHING ACCELERATOR VEHICLE REPORTED ME DRIVING 67 MPH. I WAS DRIVING ACCORDING TO SPEEDOMETER 47 MPH, I WAS PULLED OVER BY AN OFFICER WHO STATED I WAS CLOCKED AT 67 MPH.

I ENCOUNTERED AN ISSUE WITH THE PACIFICA. THE SLIDING DOORS CONTINUES TO CLOSE ALL THE WAY EVEN WHEN SOMEONE/SOMETHING IS IN THE WAY. I EXPECTED THE SLIDING DOORS TO RETRACT ON CONTACT. WITHOUT THIS RETRACTION, A CHILD COULD EASILY GET CAUGHT AND CRUSHED BY THE DOORS AS THE DOOR MOTORS ARE VERY POWERFUL. I REPORTED THIS TO CHRYSLER ON SEPTEMBER 8. I TOOK IN THE PACIFICA TO A DEALERSHIP BUT THEY DIDN'T HAVE ANY FIX FOR THIS ISSUE. CHRYSLER HAS BEEN UNRESPONSIVE SINCE.

I PURCHASED MY NEW VEHICLE AND INSIDE OF 2 MONTHS I HAD TWO MAJOR PROBLEMS. I WENT SHOPPING AND WHEN I ARRIVED AT MY DESTINATION AND TRIED TO PARK THE CAR WOULD NOT SHIFT INTO PARK. NO MATTER HOW LONG I WAITED OR SLOWLY OR QUICKLY I TURNED THE SHIFTING KNOB IT WOULD NOT SHIFT INTO PARK. THE PARKING BREAK WAS ALSO BEHAVING STRANGELY AND WOULD DISENGAGE ON IT'S OWN AS I TRIED TO TROUBLESHOOT THE PROBLEM. I HAD TO KEEP MY FOOT ON THE BREAK PEDAL TO KEEP THE CAR FROM ROLLING AWAY. MY HUSBAND AND I DECIDED TO TRY TURNING THE CAR OFF IN THE HOPE THAT THE MATTER WOULD RESOLVE ITSELF AND THAT IS WHEN WE DISCOVERED THAT THE CAR WOULD NOT SHUT DOWN. NO MATTER WHAT WE DID IT WOULD NOT TURN OFF OR SHIFT INTO PARK. WE IMMEDIATELY DROVE TO THE DEALERSHIP AND DROPPED THE CAR OFF SINCE WE HAD NO IDEA WHAT ELSE WE COULD DO AND IT WAS A TREMENDOUS SAFETY ISSUE. TODAY SEPTEMBER 20, 2016 I EXPERIENCED ANOTHER ELECTRICAL PARKING PROBLEM. WHILE I WAS DRIVING IN VERY LIGHT TRAFFIC AND A SAFE DISTANCE AWAY FROM OTHER CARS THE EMERGENCY BREAKING ALARM WENT OFF. I WAS IN THE MIDDLE OF CROSSING AN INTERSECTION WHEN THE ALARM STARTED BLARING AND "BREAK" FLASHED IN LARGE RED LETTERS. IN MY OPINION THERE WAS NO REASON FOR THAT WARNING AND I FEEL THAT THIS ISSUE MIGHT BE SOMEHOW TIED TO THE OTHER ISSUES LISTED ABOVE. THE FIRST ISSUES OCCURED ON 07-10-2016.

THE POWER SLIDING SIDE DOORS MAKE A TERRIBLE GRINDING NOISE WHEN OPENING & CLOSING. WE'VE OWNED THE VEHICLE 4 DAYS. FIRST THE RIGHT SIDE DOOR STARTED IN THE MORNING, THE SAME DAY IN THE AFTERNOON THE LEFT SIDE DOOR STARTED. THE SERVICE DEALER CHECKED IT AND COMMENTED THAT THE BEARINGS MIGHT HAVE BROKEN IN THE UPPER TRACT. THEY MADE AN APPOINTMENT TO REPAIR. ALSO THE BLUETOOTH WILL NOT CONNECT. IT IS VERY GLITCHY. IT SOMETIMES SEES THE PHONE, BUT IT CAN NOT BE USED AT ALL AND THE PHONE STATES TO 'MAKE SURE NEARBY DEVICE IS ON, CONNECTION WAS LOST'. THE CAR BLUETOOTH SETTINGS WON'T FORGET THE DEVICE EASILY TO RETRY. TWO SEPARATE PHONE CALLS TO UCONNECT SERVICE ASSISTANCE AND IT STILL WOULD NOT WORK EVEN AFTER TWO DIFFERENT 'SOFT RESETS' AS DIRECTED BY SERVICE. 4 DIFFERENT SMARTPHONES WE'RE TRIED AND EVEN AN IPOD TOUCH. ALL OF WHICH HAD NO PROBLEM CONNECTING TO OTHER BLUETOOTH DEVICES. BOTH ISSUES ARE SCHEDULED TO BE REPAIRED...FRUSTRATING ISSUES FOR A BRAND NEW VEHICLE.

MY CONCERN IS WITH CHRYSLER'S FCW SYSTEM. THE SYSTEM DOES NOT WORK AS DESCRIBED IN THEIR OWNER'S MANUAL BOTH IN CITY AND HIGHWAY DRIVING. SPECIFICALLY IT DOES NOT DETECT, NO MATTER THE SELECTABLE SETTINGS, THAT MY VEHICLE IS APPROACHING A CAR AHEAD DANGEROUSLY. THE SYSTEM IS SUPPOSED TO WARN WITH SOUND, DISPLAY, AND BRAKE NUDGE. ACCORDING TO CHRYSLER, THE SYSTEM WILL ONLY WORK AS DESCRIBED IF I AM APPROACHING THE VEHICLE HEAD UNSAFELY WITH MY FOOT STILL PRESSING THE GAS. HOWEVER, EVEN WITH MY FOOT STILL PRESSING THE GAS PEDDLE, THE SYSTEM WILL NOT RESPOND WITH ANY OF THE WARNINGS. I HAVE REPORTED MY CONCERN TO THE DEALER AND CHRYSLER CUSTOMER SERVICE. CHRYSLER CUSTOMER SERVICE AND THE DEALER SAID THAT THEY CANNOT DO ANYTHING ABOUT MY COMPLAINT SINCE THERE ARE NO TROUBLE SERVICE CODES LOGGED IN THE VEHICLE. THE ACC SYSTEM WORKS AS DESCRIBED IN THE OWNER'S MANUAL. THE FCW SYSTEM USES MANY OF THE ACC SYSTEM WITHOUT THE AUTO BRAKING FEATURE. THE FCW SYSTEM SHOULD WORK, BUT IT DOESN'T. THE SYSTEM IN MY VEHICLE IS USELESS SINCE IT DOES NOT DO WHAT IT IS INTENDED TO DO WHICH IS TO MITIGATE A COLLISION BY ALERTING AN INATTENTIVE DRIVER.

I HAVE A 2017 CHRYSLER PACIFICA EQUIPPED WITH A FCW (FRONTAL COLLISION WARNING SYSTEM). I HAVE OWNED AND DRIVEN OTHER CARS WITH THIS SYSTEM THAT HAVE OPERATED WITHOUT ISSUE. THE FCW IN THE PACIFICA HAS THREE SETTINGS THAT CAN BE SELECTED BY THE DRIVER FOR SENSITIVITY. NEAR, MEDIUM AND FAR. I HAVE TRIED ALL SETTINGS WITHOUT ANY DIFFERENCE. THE SYSTEM DOES NOT AUDIBLY WARN THE DRIVER OF A POSSIBLE IMPENDING COLLISION AT ANY SPEED OR DISTANCE UNDER ALMOST ALL DAILY DRIVING SCENARIOS. THIS INCLUDES HEAVY TRAFFIC, CITY AND HIGHWAY, AND SITUATIONS WITH FREQUENT ABRUPT STOPS. I HAVE DRIVEN 4,135 MILES IN TWO WEEKS IN VERY HEAVY TRAFFIC WITH LOTS OF EMERGENCY BREAKING WITH NO WARNING FROM THE FCW ON THE PACIFICA. THE SYSTEM HAS ACTIVATED ONCE WITH AN APPROXIMATE DISTANCE OF 5-7 FEET, UPON APPROACHING A CHRYSLER 200 AT AT APPROXIMATELY 25 MPH. THE DEALER TECHNICIAN STATES NO CODES ARE IN THE SYSTEM, AND THEREFOR IT IS FUNCTIONING. I DISCUSSED THIS MATTER WITH THE CUSTOMER SERVICE MANAGER AT THE LOCAL DEALERSHIP WHO IS ESCALATING THE MATTER TO CHRYSLER DEALER SUPPORT FOR FURTHER EVALUATION AND FOLLOW-UP AFTER HE EXPERIENCED MY ISSUE ON A TEST DRIVE. IN ADDITION, THIS VEHICLE DOES NOT OPERATE PER THE VIDEOS CHRYSLER PUBLISHES ON ITS WEBSITE AS AN EXAMPLE OF FCW ON ITS CARS. BASED ON MY EXPERIENCE WITH OTHER VEHICLES EQUIPPED WITH FCW, I BELIEVE THE FCW ON THE PACIFICA IS NOT PROPERLY CALIBRATED TO WARN DRIVERS OF IMPENDING COLLISIONS VIA AN AUDIBLE ALERT AS DESCRIBED IN MARKETING MATERI

BACK-UP CAMERA ISSUE - WHEN FIRST STARTING THE CAR, THE REAR VIEW CAMERA REMAINS BLACK (OR VERY FUZZY) ONLY READING "CHECK ENTIRE SURROUNDINGS." I'VE ONLY HAD IT HAPPEN AFTER I FIRST START THE CAR IN THE MORNING, USUALLY WHEN IT'S DARK OUTSIDE. IT'S AS IF IT ISN'T ADJUSTING TO THE LIGHTING OUTSIDE. EITHER WAY, OBVIOUSLY I CAN USE MY MIRRORS, BUT THERE IS A SAFETY ISSUE IN THAT IF IT'S INSTALLED, IT SHOULD WORK PROPERLY.

I TEST DROVE ONE OF THESE VANS AT A DODGE DEALERSHIP IN SACRAMENTO. WHEN I SAT IN THE THIRD ROW MIDDLE SEAT, THE SEATBELT WENT OVER BY NECK RATHER THAN OVER MY CLAVICLE. AS A BOARD-CERTIFIED EMERGENCY PHYSICIAN, I AM WELL AWARE OF THE POTENTIAL RISK TO LIFE THAT THIS POSES, AND IT WAS ONE OF MY REASONS FOR NOT BUYING THE VEHICLE. TO BE CLEAR, I DO NOT OWN THIS VEHICLE NOR WAS I INJURED BY IT. HOWEVER I AM 5'9" TALL AND I THINK ANYONE LESS THAN 6 FEET TALL IS LIKELY TO BE INJURED BY THE SEATBELT SINCE IT WILL NOT FIT THEM CORRECTLY AND THERE IS NO WAY TO ADJUST IT. OBVIOUSLY THE PERSON STUCK IN THE THIRD ROW MIDDLE SEAT IS LIKELY TO BE A SMALL PERSON. THIS IS A FAULTY DESIGN THAT NEEDS TO BE RE-ENGINEERED TO AVOID INJURING CONSUMERS. IN ORDER TO FILL OUT THIS FORM ONLINE, I HAD TO SUBMIT A VIN. I SELECTED A VIN I FOUND ON THE INTERNET THAT MATCHES THE MAKE AND MODEL. I DID NOT ACTUALLY DRIVE THAT VEHICLE. THE ONE I DROVE HAS A VIN THAT IS NOT AVAILABLE TO ME. IT SHOULD NOT MATTER AS THIS IS A STANDARD FEATURE OF THE CAR.

WHEN MOVING FROM VERY LIGHT TO VERY DARK, OR VERY DARK TO VERY LIGHT, THE CAMERAS ON THE CAR TURN BLACK, MAKING IT IMPOSSIBLE TO SEE ANYTHING. THERE COULD BE A PERSON BEHIND YOU AND YOU'D HAVE NO IDEA. INCREDIBLY DANGEROUS.

BACKUP CAMERA ISSUE: WHEN ENTERING OR EXITING GARAGE IN REVERSE DURING DAYLIGHT HOURS (OR ANY AREA WITH A MODERATE CHANGE IN LIGHTING) THE DEFAULT CAMERA VIEW (TOP[360]& REAR) IS DISPLAYED. THE REAR CAMERA DOES NOT ADJUST TO THE LOWER LIGHT CONTRAST AND THE IMAGE DISPLAYED IS ALL BLACK, YOU CANNOT SEE A THING (SEE PICTURE ATTACHED). THIS COULD LEAD TO SOMEONE OR SOMETHING GETTING RUN OVER. A SERIOUS SAFETY ISSUE.

MY LOCAL DEALER (CONFIRMED BY FCA LLC) HAS TOLD ME THAT WE CANNOT GET THE AUTONOMOUS BRAKING AND LANE ASSIST ON THE PACIFICA TOURING TRIM LEVEL; ONLY ON THE MORE EXPENSIVE TOURING L-PLUS! THESE SHOULD BE OPTIONS ON ALL TRIM LEVELS SO A FAMILY WHO WANTS SAFETY MORE THAN FANCY CAN SPEND THEIR HARD EARNED MONEY ON SAFETY OPTIONS AND NOT BE FORCED TO PAY $7000 MORE FOR FANCY TO BE ABLE TO GET MORE SAFETY!!!! CAN YOU PUT PRESSURE ON THEM TO OFFER THE ALP ADVANCED SAFETY OPTION ON LOWER TRIM LEVELS?