2004 Chrysler Pacifica complaints

TODAY I WENT TO GET A STATE INSPECTION AT THE SAME DEALERSHIP SINCE I PURCHASED IN THE VEHICLE IN 2007, WENT TO PICK UP CAR AND IT FAILED DUE TO THE SUSPENSION. MECHANIC EXPLAINED THAT THE SUB FRAMED HAD ROTTED OUT AND IT WOULD COST $3500 TO REPAIR. SAID IT WOULD BE UNSAFE TO DRIVE CAR DUE TO THAT PART IS WHAT HOLDS THE ENGINE UP IN THE CAR. LOOKS AS IF ITS GOING TO FALL STRAIGHT TO THE GROUND. HOWEVER CHRYSLER HAS BEEN HAVING ISSUES WITH THIS PART SO IT WOULD BE IN MY BEST INTEREST TO CALL THEM. 9/12 CALLED THE 800 247 9753 RECALL # NO HELP SAID NO RECALLS ON MY RECALLS. GAVE ANOTHER # 800 992 1997 STILL ON HOLD.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE AN INDEPENDENT MECHANIC WAS REPLACING THE STRUTS AND THE HUB, THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED TO OFFER ANY ASSISTANCE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND ADVISED THE CONTACT TO SALVAGE AND SELL THE USABLE PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000.

I TOOK MY CAR IN AN OIL CHANGE ON 08-28-15 AND THE AUTO MECHANIC CALLED TO TELL ME HOW UNSAFE MY CAR IS -THE SUBFRAME IS RUSTING AND FALLING APART! TOTALLY UNSAFE TO DRIVE AND THAT IT SHOULD BE FIXED ASAP. THE COST OF THIS REPAIR IS $4000 -WELL ABOVE THE CAR'S WORTH. THERE WAS RECALL, BUT ONLY FOR A CERTAIN NUMBER OF VEHICLES -MY VIN NOT INCLUDED. THIS IS A KNOWN PROBLEM FOR CHRYSLER AND YET THERE IS NO RECALL ON THIS UNSAFE CONDITION. MY ENGINE CAN FALL OUT AS I AM DRIVING AROUND MY FAMILY! HELP!! WHAT IS MY RECOURSE?

I PUT MY 2004 CHRYSLER PACIFICA IN THE SHOP ON 8/24/2015 FOR AN OIL CHANGE AND INSPECTION AND TO MY SURPRISE WAS TOLD THE "SUBFRAME IS ROTTING OUT". MY MECHANIC STATED THIS IS A COMMON PROBLEM FOR THE PACIFICA. I DID SOME RESEARCH AND FOUND A CONSIDERABLE AMOUNT OF COMPLAINTS FOR THE SAME EXACT ISSUE. APPARENTLY, CHRYSLER PROVIDED AN EXTENDED WARRANTY FOR A VERY SMALL NUMBER OF CARS EFFECTED BY THIS SAFETY HAZARD. CHRYSLER IS NOT TAKING THIS DEFECT SERIOUSLY; SHOULD PROVIDE CORRECTIVE ACTION BEFORE FATALITIES OCCUR.

WHILE DRIVING MY VEHICLE HOME FROM WORK ON 8/21/2015, I HEARD A LOUD NOISE UNDER THE FRONT PASSENGER SIDE WHEEL AND WHEN I LOOKED UNDER THE CAR TODAY (8/22//2015), I NOTICED THAT SOMETHING WAS HANGING DOWN UNDER THE ENGINE. AFTER INTERNET RESEARCH, I HAVE READ SEVERAL COMPLAINTS FROM CUSTOMERS WHO INDICATED THAT CHRYSLER ADMITTED TO NOT PUTTING ENOUGH GREASE/LUBE IN THE ENGINE CRADLE WHICH COULD LEAD TO CORROSION AND RUST. IF THIS THE CASE - I BELIEVE THAT MY ENGINE CRADLE HAVE BROKEN AND NOW MY ENGINE IS IN DANGER OF FALLING OUT AND I DON'T WANT TO INJURE AND/OR KILL ANYONE ELSE OR MYSELF IF I CONTINUE TO DRIVE THIS VEHICLE. THE VEHICLE IS UNSAFE AND I AM NOT IN A POSITION TO ABSORB ANY COST THAT WOULD BE NECESSARY TO FIX AND/OR REPAIR THIS DEFECTIVE PART ON THE 2004 CHRYSLER PACIFICA. PLEASE HEALP

TOOK 2004 PACIFICA IN FOR ROUTINE OIL CHANGE AND FOUND OUT CRADLE IS RUSTING OUT. TO REPLACE THE CRADLE WILL COST OVER $3000. TO NOT FIX IT MEANS THE CAR WILL BE UNSAFE TO DRIVE.

I HAVE AN 04 CHRYSLER PACIFICA WITH A SEVERELY RUSTED ENGINE CRADLE. I WAS TOLD BY A MECHANIC AT GOODYEAR WHILE TRYING TO GET AN ALIGNMENT THAT MY CRADLE WAS TOO RUSTED TO DO THE ALIGNMENT. HE THEN SAID THIS IS A KNOWN ISSUE WITH CHRYSLER PACIFICAS. I DID SOME RESEARCH AND FOUND A LETTER THAT WAS ISSUED TO OWNERS OF PACIFICAS REGARDING THIS PROBLEM. HOWEVER, I DID NOT RECEIVE THE LETTER. SO I CALLED THE CHRYSLER COMPLAINT LINE AND SPOKE WITH SOMEONE WHO GAVE ME A CASE # AND TOLD ME I WOULD NEED TO HAVE THE ISSUE VERIFIED BY A CHRYSLER DEALER AND THEN THEY WOULD LOOK INTO PAYING FOR THE REPAIR. I TOOK IT TO MY DEALER WHO VERIFIED THE REPAIR AND TOOK SEVERAL PICTURES. I HAD NOT HEARD ANY THING BACK SO I CALLED BACK TO THE COMPLAINT LINE ABOUT MY CASE#. AT THAT TIME I SPOKE WITH ANOTHER CSR WHO INFORMED ME THAT MY VEHICLE WAS NOT ONE OF THE AFFECTED VEHICLES . WHEN QUESTIONED WHY NOT AND WHICH VEHICLES WERE AFFECTED SHE SAID SHE DID NOT KNOW. BUT, SAID IT DEFINATELY WAS NOT MINE. I WAS EXTREMELY UPSET AS I HAD BEEN PREVIOUSLY TOLD IF THE ISSUE WAS A RUSTED CRADLE AND VERIFIED BY A CHRYSLER DEALER I WOULD BE ABLE TO GET ASSISTANCE, HOPEFULLY ON THE ENTIRE REPAIR. I AM NOT SURE WHAT TO DO NOW AS THIS IS AN EXPENSIVE REPAIR $5000 - $6000. THE LADY SAID WELL YOU NEED TO PUT MONEY INTO A VEHICLE THAT IS 10 YEARS OLD. I SAID I HAVE. I HAVE HAD OTHER ISSUES WITH THE VEHICLE ALSO. BUT, THAT IS FOR ANOTHER TIME. I AM SO UPSET WITH CHRYSLER AS I READ THE WHOLE PROBLEM WAS THEY FORGOT TO P

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT AN INDEPENDENT MECHANIC FOR REPAIRS, THE TECHNICIAN DIAGNOSED THAT THE ENTIRE SUB FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A NOISE EMERGING FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A HOLE ON THE ENGINE CRADLE CAUSED BY RUST. THE ENTIRE ENGINE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 09/10/15*LJ *CN

WAS LOOKING UNDERNEATH MY 2004 CHRYSLER PACIFICA AND NOTICED A HOLE IN THE ENGINE CRADLE (SUB FRAME). TOOK VEHICLE TO MY LOCAL CHRYSLER SERVICE DEPARTMENT FOR EVALUATION OF ENGINE CRADLE. SERVICE MANAGER STATED AFTER EVALUATION OF VEHICLE THAT ENGINE CRADLE HAS A PERFORATION (HOLE) IN IT. THIS IS A SAFETY ISSUE BECAUSE ENGINE CRADLE COULD BREAK WHILE DRIVING AND CAUSE AN ACCIDENT.. HE LOOKED UP SERVICE BULLETIN NUMBER 13-001-12 . THE SERVICE BULLETIN STATES CHRYSLER WILL FIX VEHICLES BUILT BETWEEN FEBRUARY 23, 2004 THROUGH MARCH 31, 2004. WHEN SERVICE MANAGER LOOKED UP BUILD DATE FOR MY VEHICLE, IT WAS BUILT ON FEBRUARY 16, 2004. SINCE MY VEHICLE WAS BUILT 6 DAYS BEFORE FEBRUARY 23 HE COULD NOT FIX VEHICLE UNDER WARRANTY. HE ADVISED ME TO CALL CHRYSLER CUSTOMER SERVICE. I DID SO ON MAY 29,2015. THEY REFUSED TO FIX IT UNDER WARRANTY BECAUSE IT WAS BUILT 6 DAYS BEFORE FEBRAURY 23. WHEN I ASKED TO SPEAK WITH HER SUPERVISOR, SHE REFUSED SAYING ,HE WILL REFUSE CLAIM. THIS IS A MAJOR SAFETY ISSUE. IF ENGINE CRADLE BREAKS WHILE DRIVING, YOUR SUSPENSION WILL BREAK COLLAPSING THE WHEEL UNDER THE VEHICLE CAUSING LOSS OF CONTROL OF VEHICLE. THIS COULD LEAD TO SERIOUS INJURY AND POSSIBLY DEATH OF OCCUPANTS OF VEHICLE AND OTHER VEHICLES THAT MAY BE INVOLVED IN ACCIDENT. ON THE SAFERCAR.GOV SITE MANY PEOPLE HAVE FILED COMPLAINTS FOR THE SAME PROBLEM. PLEASE ORDER A RECALL OF THE 2004 CHRYSLER PACIFICA FOR THIS PROBLEM. CHRYLER WON'T DO IT UNLESS FORCED TO DO SO. NHTSA PLEASE DO WHAT IS RIG

I TOOK MY PACIFCA TO THE PARKWAY DEALER AT 21560 HALL ROAD CLINTON TWP MI 48038 DUE TO A STALLING ISSUE. 586 465 7262. USUALLY EARLY MORNING AFTER FIRST STARTING THE CAR, THEN DRIVING A SHORT DISTANCE. THE CAR WOULD EITHER STALL OUT OR THE ENGINE WOULD REV AND ATTEMPT TO ACCELERATE. WHEN TRYING TO ACCELERATE ON IT'S OWN, I NEEDED TO PUT FIRM PRESSURE ON THE BRAKES TO HOLD IT IN CHECK. THE TECHNICIANS AT PARKWAY FAILED TO SUCCESSFULLY ANALYZE AND DIAGNOSE THE STALLING AND UNINTENDED ACCELERATION ISSUES. INSTEAD, HE TOLD ME THE VEHICLE WAS NOT SAFE TO DRIVE TO DUE SEVERE ENGINE CRADLE (SUBFRAME) ROT. 2 CHANNELS - LOWER PORTION HAVE RUSTED THROUGH. AFTER INVESTIGATING THIS ISSUE, I FOUND THAT IT IS COMMON AMONG PACIFICAS MANUFACTURED IN 2004/2005. I ADDRESSED THIS CONCERN WITH THE DEALER TO NO AVAIL. I ALSO RAISED A CASE WITH CHRYSLER CUSTOMER SERVICE AND THEY ALSO REFUSED TO DO ANYTHING TO REPLACE THE SUBFRAME, DESPITE ACKNOWLEDGING A WARRANTY EXTENSION LETTER ISSUED FOR 2004/2005 PACIFICAS BECAUSE OF THE SUBFRAME PROBLEMS AND ALSO A SERVICE BULLETIN.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS SMOKE EMITTING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE BOX WAS DESTROYED. IN ADDITION, THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

WAS DRIVING DOWN THE STREET AND HEARD A LOAD BANG WHEN DRIVERS SIDE OF CAR DROPPED DOWN ONTO FRONT TIRE. CAR ABRUPTLY SWERVED INTO LANE WITH APPROACHING TRAFFIC. VEHICLE STOPPED AGAINST THE CURB AND ONCOMING TRAFFIC STOPPED IN TIME. WE TOWED VEHICLE TO A FRIENDS BUSINESS FOR INSPECTING AND IT WAS DISCOVERED THE ENGINE CRADLE HAD ROTTED OUT FROM RUST. WE CALLED LOCAL DEALER AND WAS ASKED FOR OUR V.I.N # AND WAS TOLD OUR CAR WAS NOT PART OF RECALL BECAUSE IT WAS NOT BUILT WITHIN A FEW WEEKS WINDOW. IN SEARCHING MORE INFORMATION ONLINE WE FOUND THIS IS A HUGE ISSUE ON THESE CARS. PLEASE ADVISE

I WENT TO GO WASH MY 2004 PACIFICA AND WHEN I GOT DOWN ON MY HANDS AND KNEES TO WASH THE TIRES I NOTICED SOME RUST UNDER CAR SO I GOT ON MY BACK AND LOOKED UNDER MY CAR AND NOTICED MY WHOLE SUBFRAME WAS COMPLETELY RUSTED OUT ON BOTH SIDES.I'M NOT TO HAPPY AND I FEEL AS IF THEIR SHOULD BE A LAW SUIT FILED.I HAVE SINCE READ COMPLAINTS AND SO FAR I HAVNT COME ACROSS ONE PERSON WHO LIVES IN A SNOW STATE WERE THE ROADS ARE SALTED IN WINTER WHO HAVE NOT HAD A RUSTED SUB FRAME ON THEIR PACIFICA.I DON'T KNOW WHAT THE HOLD UP IS WITH CHRYSLER FIXING WHAT THEY SOLD TO US!!!

THE MOTOR MOUNTS ON THIS VEHICLE HAVE BEEN REPLACED MULTIPLE TIMES. 3 AT A TIME. THERE ARE ONLY 4 OF THEM. I WAS NOT AWARE THAT IT WAS A COMMON ISSUE ON THESE CARS SUBSEQUENT RESEARCH HAS SHOWN THAT IT IS VERY COMMON. IT DOES PRESENT A SAFETY RISK.

JUST BROUGHT OUR CAR TO THE SHOP FOR AN OIL CHANGE AND THEY INFORMED US THAT OUR ENGINE CRADDLE IS SO BADLY ROOTING THAT WE HAVE TO SPEND $2300 TO REPAIR. I HAVE HEARD CHRYSLER NEW ABOUT THIS AND IS DOING NOTHING ABOUT IT BECAUSE OUR CAR WAS BUILT IN AUG OF 2004. THAT IS HORRIBLE !!!!!

MY CAR HAS BEGUN TO SHAKE. I JUST GOT BACK FROM THE MECHANIC, WHO EXPLAINED THAT THE ENGINE CRADLE IS SEVERELY CORRODED AND RUSTED WITH SEVERAL HOLES IN IT. HE PRINTED UP THE RECALL INFORMATION CONCERNING THIS, WHICH I NEVER RECEIVED OR KNEW ABOUT ... AND WHICH DOESN'T COVER MY CAR. I HAVE $2,000 WORTH OF WORK NEEDED TO MAKE MY CAR SAFE THAT CHRYSLER SHOULD BE PAYING FOR. I AM COMPLETELY SICK OF PAYING OUT OF POCKET TO FIX THINGS ON MY CAR THAT HAVE BEEN RECALLED, BUT MY CAR ISN'T COVERED UNDER. I AM ABSOLUTELY LIVID AT THIS POINT!!!

LETTER FROM SENATOR GARRETT ON BEHALF OF CONSTITUENT RE 2004 CHRYSLER PACIFICA AIRBAG. *SMD THE CONSUMER STATED THE AIR BAG PANEL OPENED AND THE AIR BAG COULD BE SEEN. THE DEALER INFORMED THE CONSUMER, THERE WAS NO ISSUE WITH THE AIR BAG ITSELF. *JB

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO REPLACE THE STARTER. THE CONTACT WAS INFORMED THAT THE MOTOR CRADLE WAS CORRODED AND THE STARTER WAS UNABLE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 8/19/15*CN

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT DISCOVERED A FUEL LEAK AND SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

ENGINE CRADLE IS RUSTED THROUGH. MECHANIC TOLD ME THE ENGINE COULD FALL OUT. VERY DANGEROUS TO DRIVE. I BOUGHT IT FROM A DEALER THAT GAVE THE VEHICLE A CLEAN SAFETY INSPECTION EVEN WITH THE DANGEROUS ENGINE CRADLE. I REPORTED THE PROBLEM JUST A FEW MONTHS AFTER BUYING THE CAR BUT THE DEALERSHIP SAID THAT IT WAS SOMETHING I WOULD HAVE TO TAKE UP WITH CHRYSLER. CHRYSLER AND THE DEALERSHIP (ERNIE VON SCHLEDORN) I BOUGHT THE CAR FROM, REFUSE TO REPAIR OR ACCEPT RESPONSIBILITY.

MY REPORT IS SO SIMILAR TO 10722720 AND THE OTHERS WHO HAVE REPORTED RUSTING THROUGH OF THE ENGINE FRAME. IT IS UNSAFE TO DRIVE LONG DISTANCES BECAUSE THE WHEEL COULD COLLAPSE. MY CAR HAS ALWAYS HAD INDOOR PARKING. I ASKED IF SALT IS THE CULPRIT BUT THE OWNER/MECHANIC SAID IT IS CORRODING FROM WITHIN. COST TO REPAIR: $3000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED AND THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

WHILE IN FOR AN OIL CHANGE I WAS INFORMED THAT THE ENGINE CRADLE HAS RUSTED THROUGH. I WAS TOLD THE SAME THING LAST YEAR ALSO. I WAS INFORMED THAT NOW IT HAS RUSTED THROUGH TO WHERE IT MAY NOT BE SAFE TO DRIVE SINCE THE ENGINE COULD SHIFT ON THE RUSTED ENGINE CRADLE AND CAUSE AN ACCIDENT. LOOKING ONLINE I SEE THAT MANY 2004, 2005 PACIFICAS HAVE THIS PROBLEM AND MANY HAVE BEEN TOLD BY CHRYSLER CORP., AS I WAS LAST YEAR, THAT MY VEHICLE WAS NOT MANUFACTURED WITHIN THE 2 MONTHS WHERE THEY SAY THEY HAD MANUFACTURING PROBLEMS AND HAD FIXED THOSE THAT THEY SAY WERE DEFECTIVE. CHRYSLER HAS REPAIRED MANY PACIFICA ENGINE CRADLES, ACCORDING TO INFORMATION ONLINE, BUT ONLY AFTER HAVING AN OUTSIDE INVESTIGATING AGENCY LIKE A TV STATION OR OTHER ENTITY GETTING INVOLVED. THIS APPARENTLY IS A DANGEROUS SITUATION THAT CHRYSLER DOES NOT WANT TO ADDRESS WITH A RECALL OR REPAIR. MY REQUEST FOR REPAIR IS ON FILE WITH CHRYSLER CORP. FROM MY CONTACT WITH THEM LAST YEAR.

WENT IN FOR YEARLY INSPECTION. WILL NOT PASS ENGINE CRADLE SUBFRAME ROTTED AND CRACKED. CHRYSLER WILL DO NOTHING ABOUT REPAIR. REST OF CAR IS IN GOOD SHAPE PUTS A FAMILY OUT OF A VEHICLE WITH A VERY BIG REPAIR BILL VERY SAD EXCUSE FOR A VEHICLE THAT COST OVER $20.000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 40 MPH, THE TIRES SQUEALED AND THE VEHICLE VEERED TO THE RIGHT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL LEANED INWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE CRADLE WAS CORRODED AND FRACTURED. THE TECHNICIAN DIAGNOSED THAT THE STRUT, STRUT MOUNT, TIE ROD, AND ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

BOUGHT CAR IN FOR ROUTINE OIL CHANGE AND WAS INFORMED OF SEVERE RUST ON K FRAME ASSEMBLY AND THAT CAR WAS DANGEROUS TO DRIVE

MY WIFE WAS PARKED. WHEN SHE PUT THE CAR INTO DRIVE THE LEVER DID NOT STAY IN DRIVE. IT BOUNCED INTO REVERSE AND WHEN SHE STARTED TO GO FORWARD THE FORCE OF THE REVERSE CAUSED HER TO PUSH HARDER ON THE ACCELERATOR HITTING THE VEHICLE BEHIND HER AND ONE ON THE DRIVERS SIDE. WE COULD NOT DUPLICATE THE PROBLEM AGAIN NOR COULD THE DEALER WHILE IT WAS IN FOR BODY REPAIR. MY WIFE LOST CONFIDENCE IN THIS VEHICLE AND WE ENDED UP TRADING IT IN FOR A MAJOR LOSS IN $. WE LIKED THE VEHICLE AND ENDED UP BYING ANOTHER ONE AND NOTICED THAT THE SHIFTIER HAD A TOTALLY DIFFERENT SET UP. WE QUESTIONED CHRYSLER AT THE TIME AND THEY SAID THAT THERE WAS NO PROBLEM. A COUPLE OF YEARS LATER WE MET SOMEONE WHO HAD THE SAME VEHICLE AS WE DID AT THE TIME, AND THEY HAD A SIMILAR PROBLEM AS WE DID BUT THEIRS ENDED UP JAMMING AND WHEN THEY FORCED IT, IT BROKE THE PLASTIC SLIDING COVER. ONCE THAT HAPPENED THEY HAD NOT OTHER PROBLEMS WITH IT. THEY TRIED TO REPLACE THE COVER BUT NONE WERE AVAILABLE. THIS LEADS ME TO BELIEVE THAT CHRYSLER KNEW OF THE PROBLEM AND ELECTED TO IGNORE IT AS IT DID NOT DRAW NATIONAL ATTENTION I AM NOT SURE IT THIS IS TOO LATE FOR ANY CORRECTIVE ACTION OR NOT, BUT I THINK THEY SHOULD BE BROUGHT TO TASK FOR IGNORING IT.

THE SUB FRAME OF MY 2004 PACIFICA IS RUSTED VERY BAD WITH HOLES IN THE FRAME. MY MECHANIC SAYS IT IS UNSAFE TO DRIVE. CHRYSLER SAYS THEY WILL NOT BE ABLE TO ASSIST WITH THE REPAIR.

TECHNICIAN FOUND PERFORATION ON THE FRONT SUBFRAME/CRADLE AREA ESTIMATED COST TO REPLACE $ 2,566.62.

SERVICE APPOINTMENT TO REPAIR AC, WHEN MECHANIC NOTICED SUBFRAME BADLY RUSTED. DETERMINED TO NEED REPLACEMENT AS SOON AS POSSIBLE. VEHICLE OUTSIDE OF NOTED EXTENDED WARRANTY ARRANGEMENT FOR 2005. THIS IS A MAJOR SAFETY HAZARD THAT SHOULD BE UNDER A RECALL. I WAS TOLD SUBFRAME MAY BE REPLACED AT COST; CHECKING WITH CHRYSLER DEALERSHIP IN MN.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING INSPECTED, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE PASSENGER SIDE OF THE ENGINE CRADLE HAD A HOLE THAT RUSTED THROUGH. AS A RESULT, THE ENGINE CRADLE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

EVERY 3,000 MILES A OIL CHANGE AND REGULAR MAINTENANCE TO MY CAR HAS BEEN DONE, IN APRIL OF THIS YEAR WHEN THEY PUT IT ON THE LIFT NOTICED ALL THE BIG RUST HOLES UNDERNEATH. THE MECHANIC DID NOT WANT ME TO LEAVE WITH IT SAID IT WAS NOT SAFE. WITHIN A MONTH IT IS BUSTED. *TR

I WAS GOING DOWN THE FREEWAY WHEN MY BATTERY LIGHT CAME ON OUT OF NOWHERE AND THEN A SMELL OF BURNT RUBBER STARTED COMING THROUGH THE CAR I PULLED OVER AND SHUT THE ENGINE OFF POPPED THE HOOD AND FOUND A FIRE ON MY ALTERNATOR . I WAS ABLE TO PUT THE FIRE OUT BUT MY CHILDREN WERE IN THE CAR I AM AFRAID TO DRIVE IT. *TR

THE ENGINE CRADLE OF THE 2004 PACIFICA HAS RUSTED SEVERELY. ONE SIDE APPEARS TO BE ALL THE WAY THROUGH WHILE THE OTHER SIDE IS ABOUT 3/4 OF THE WAY THROUGH. VEHICLE IS UNSAFE TO DRIVE. *TR

THE ENGINE CRADLE, WAS RIDDLED WITH CORROSION AND RUST. DURING THE DRIVING THE VEHICLES VIBRATE. MY CAR IN FOR ROUTINE MAINTENANCE, WE ARE DISCOVERING THAT SUBFRAME AND ENGINE CRADLE RUST. THIS IS ACTUALLY DRIVING TIME BOMBS. *TR

2004 CHRYSLER PACIFICA, ORIGINAL OWNER, 60306 MILES. CAR WAS BEING SERVICED AND THE SUBFRAME HAS ALMOST COMPLETELY RUSTED OUT, MAKING THE CAR UNDRIVEABLE. CONTACTED LOCAL DEALER AND WAS GIVEN CHRYSLER CUST SERVICE NUMBER. CAR BUILT IN SEPT 2003, SAID DOS NOT QUALIFY FOR CHRYSLER (APPARENTLY SECRET) EXTENDED WARRANTY. FILED A COMPLAINT WITH CHRYSLER, BUT THEY WILL NOT PROVIDE ANY REPLY TO THEIR "REVIEW" . WE WERE FORTUNATE THAT WE WERE NOT SERIOUSLY INJURED, OR KILLED AS A RESULT OF THIS QUALITY ISSUE..... AND SUBSEQUENT REFUSAL TO CORRECT BY CHRYSLER. ANYWAY TO INVESTIGATE THIS CONSUMER SAFETY ISSUE? *TR

MY 2004 PACIFICA WAS RECENTLY IN FOR OIL CHANGE WHEN MECHANIC SAID THE ENGINE SUB FRAME IS STARTING TO RUST OUT AND THIS WILL NOT PASS INSPECTION. I WAS TOLD TO GO TO JUNK YARD TO FIND SUB FRAME AND SOMEONE WILL NEED TO INSTALL IT. I HAVE SEEN A LOT OF COMPLAINTS ABOUT PACIFICA SUB FRAME RUST AND EVEN A CLASS ACTION SUIT FILLED IN OHIO IN JAN 2015. WILL CHRYSLYER COVER THIS ISSUE?

DOES THE NHS CARE ABOUT ALL THE COMPLAINTS ON THE CHRYSLER PACIFICA TO HAVE THE MILLION DOLLAR COMPANY PAY TO FIX THIS FAMILY CAR RIGHT OR RECALL THE CAR IN GENERAL. I CALLED THE COMPANY AND BECAUSE WHERE MY CAR WAS MANUFACTURED ITS NOT ENTITLED TO REPLACEMENT BECAUSE IT SHOULDN'T HAVE RUSTED SUBFRAMES WHICH IS TOTALLY INACCURATE MY CAR HAS HAD NOTHING BUT ISSUES IS A 2004 AND I'M NOT THE ONLY ONE MY NEIGHBOR HAS A 2006 CHRYSLER PACIFICA AND ITS SUBFRAME IS ROTTED OUT ARE WE GOING TO SIT BACK AND LET THEM NOT TAKE RESPONSIBILITY DO WE KNOW WHAT IT MEANS WHEN THE SOME SUBFRAME IS ROTTED THAT MEANS IF YOU ARE UNAWARE OF THIS YOU CAN BE DRIVING DOWN THE ROAD WITH YOUR KIDS IN THE BACK OF THE CAR IN YOUR ENGINE DROPS OUT OF YOUR CAR WHICH COULD CAUSE SERIOUS SERIOUS SERIOUS ACCIDENTS IS THIS WHAT WE WANT.THEIR ONLY ANSWER WAS TO CONTACT THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION. *TR

A SIMILAR INCIDENT HAS OCCURRED ON MY 2004 CHRYSLER PACIFICA AS STATED BELOW. "ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE AND THE POWER TRAIN CONTROL MODULE (PCM) SOFTWARE MAY ALLOW THE ENGINE TO STALL UNDER CERTAIN OPERATING CONDITIONS." THE MANUFACTURE IS STATING THAT BECAUSE OF MY VEHICLE'S VIN# IT WASN'T PART OF THIS RECALL# F44. IT IS CLEAR TO ME THAT THE SAME CONDITIONS THAT HAVE HAPPEN TO THE VEHICLES PART OF RECALL# F44 SHOULD PERTAIN TO ANY VEHICLE BUILT PRIOR TO THE DATES ASSOCIATED WITH THIS RECALL CHRYSLER IS RECOGNIZING FOR REPAIRS. ALL PACIFICAS SHOULD BE UNDER THE #F44 RECALL NOTICE, NOT JUST A CERTAIN PORTION. I'VE HAD TO REPLACE THE EXACT SAME ITEMS LISTED AS A NECESSARY REPAIR TO CORRECT THE PROBLEM. AS LIKE RECALL# F44, I TO HAD TO REPLACE THE FUEL PUMP MODULES, FOR THE LEFT AND RIGHT SIDE. HOWEVER, THE DIFFERENCE IS IT WAS OUT OF MY OWN POCKET FOR THESE REPAIRS. ALL THIS HAPPENED TO ME TOO..... AND I AGREE WITH THIS PERSON..... SO I AM RE-POSTING IT... THE FUEL GAUGE STARTED TO MESS UP TELLING ME IT WAS EMPTY AND IT WAS NOT. IT WOULD GO ALL OVER THE PLACE FORM 3/4 TO EMPTY.THIS WENT ON FOR TWO DAYS THEN I WAS GOING DOWN THE ROAD AT 65MPH AND IT SPUTTERED AND I PULLED OVER AND IT WAS NOT RUNNING AND WOULD NOT START BACK UP. THE GUY REPLACED BOTH FUEL PUMPS BECAUSE OF THIS NOW I HAVE TO PAY FOR THIS OUT OF MY POCKET. I WAS BROKE DOWN FAR FORM MY HOUSE AND ANY CHRYSLER DEALER, SO I HAD NO CHOOSE BUT HAVE IT DONE SO I COULD GET BACK ON THE ROAD. FROM

I WAS FEELING A SHIMMY IN THE CAR WHEN I WAS GOING DOWNHILL AND APPLYING MY BRAKES. I TOOK IT TO MY MECHANIC WHERE HE LIFTED IT UP AND DISCOVERED THAT THE SUB FRAME ROTTED IN HALF AND IS FALLING APART. HIS ADVICE WAS NO TO DRIVE IT UNTIL IT WAS REPAIRED BECAUSE THE PART THAT IS ALMOST RUSTED THROUGH HOLDS UP THE REAR OF THE ENGINE AND THE FRONT OF THE TRANSMISSION. HE SAID IT WAS UNSAFE TO DRIVE IN THE CONDITION IT IS IN AND WITH IT BEING A 2004 CHRYSLER PACIFICA WITH 115252 MILES ON IT THERE SHOULD NOT BE THIS MUCH RUST. I IMMEDIATELY CONTACTED CHRYSLER GROUP LLC AND WAS INFORMED THAT THEY CAN ONLY GO BY MY VIN NUMBER AND THAT WITH MY VIN NUMBER THERE WERE NO RECALLS ABOUT THIS PROBLEM AND THAT THERE WAS NOTHING SHE COULD DO. *TR

I WAS DRIVING AT ABOUT 30 MPH WHEN THE CAR COMPLETELY SHUT DOWN. THE CAR WAS THEN JUMPED AND I TRIED TO DRIVE IT AROUND THE CORNER AND IT COMPLETELY SHUT DOWN AGAIN THIS TIME LOSING ALL CONTROL...NO BRAKES OR STEERING. I ALMOST CRASHED INTO THE CARS THAT WERE PARKED. THESE CARS ARE DEATH TRAPS AND NEED TO BE RECALLED! THE WHOLE FRAME IS ALSO ROTTING OUT. IN A PERFECT WORLD I WOULD JUST RUN OUT AND BUY A NEW CAR BUT I AM A MOTHER OF 3 AND THAT'S JUST NOT ABLE TO HAPPEN RIGHT NOW. I'M NOT EVEN SURE IF THE CAR CAN BE REPAIRED. IT HAD TO BE TOWED TO 2 DIFFERENT MECHANICS AND I HAVEN'T HEARD BACK WHETHER OR NOT IT CAN BE FIXED! SOMEONE NEEDS TO STEP UP TO THE PLATE AND HOLD CHRYSLER ACCOUNTABLE! I'VE HAD NOTHING BUT PROBLEMS SINCE DAY ONE AND WHEN I PUT MY V.I.N # IN IT SAYS THERE ARE NO RECALLS ON MY CAR....THAT'S A JOKE! THIS CAR IS A LEMON! *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR AN UNRELATED ISSUE, THE TECHNICIAN STATED THAT THE ENGINE CRADLE WAS CORRODED. ALSO, THE MECHANIC DIAGNOSED THAT THE ENGINE CROSS MEMBER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

I HAVE A 2004 CHRYSLER PACIFICA, I LOVE THE WAY THE CAR HANDLES. BUT IT IS COSTING ME A FORTUNE. I RECENTLY TOOK IT TO BE INSPECTED AND WAS TOLD THAT THE ENGINE CRADLE HAS ROTTED ON THE PASSENGER SIDE. I HAVE REPLACED THE FRONT SUSPENSION, STABILIZERS, AND BRAKES NUMEROUS TIMES IN THE LAST COUPLE OF YEARS NOW THE ENGINE CRADLE NEEDS TO BE REPLACED AND THERE IS NO RECALL ON IT, YET IT IS AN EXTREME SAFETY PROBLEM. THIS IS A REPLACEMENT THAT COULD COST UP TO $4000. IT IS JUST NOT WORTH THE TROUBLE. *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER , WHO DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

SUB CHASSIS FRAME ASSEMBLY RUSTED AND CORRODED. WAS FOUND WHEN TAKEN IN FOR A ROUTINE OIL CHANGE. WAS ADVISED SHOULD NOT BE DRIVEN IN CURRENT CONDITION. *TR

BROUGHT MY CAR INTO CHRYSLER DEALER FOR REGULAR MAINTENANCE AND THEY CALLED ME TO SAY THAT THEY WOULD NOT RELEASE THE CAR TO ME BECAUSE THE ENTIRE SUBFRAME WAS RUSTED AND ROTTED OUT IN SPOTS. DEALER TOLD ME THE CAR IS A TOTAL LOSS AS THE REPAIR IS $6500 (BLUE BOOK VALUE ~$3500) AND THIS PROBLEM IS VERY COMMON BUT UNFORTUNATELY THERE'S NO RECALL. I CALLED CHRYSLER AND THE JUST SAID I AM OUT OF WARRANTY AND THEY WILL NOT HELP, GOODBYE. *TR

TL* THE CONTACT OWNED A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT APPROXIMATELY 15 MPH MAKING A LEFT TURN, THE ENGINE STALLED AND THE DOORS LOCKED WITHOUT WARNING. THE CONTACT STATED THAT SMOKE STARTED TO EMIT FROM THE VEHICLE BEFORE IT ENGULFED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.

I DRIVE A 2004 CHRYSLER PACIFICA. I WAS DRIVING A COUPLE OF DAYS AGO AND I HEARD A NOISE UNDER THE HOOD THAT WAS ABNORMAL. THE NOISE CONTINUED EVERY LITTLE BUMP, TURN, ETC. I TOOK MY CAR INTO THE MECHANIC AND HE SAID THAT MY ENGINE CRADLE HAS RUSTED ALMOST COMPLETELY THROUGH THE METAL. HE MENTIONED THAT CHRYSLER HAD ISSUED A RECALL ON CERTAIN MODELS AND WHEN I CALLED CHRYSLER THEY TOLD ME THAT MY CAR WAS NOT COVERED IN THE RECALL. UPON RESEARCHING THE TOPIC, I FOUND THAT IT IS A VERY COMMON OCCURRENCE WITH 2004 AND 2005 PACIFICAS AND SEVERAL OTHERS ARE EXPERIENCING THE SAME PROBLEM THAT I AM AS FAR AS CHRYSLER REFUSING TO FIX THE CRADLE. I JUST PURCHASED MY VEHICLE ON MAY 9TH, 2014 FOR $6,000 AND I AM BEING EXPECTED TO PUT $3,500 OF WORK INTO IT NOT EVEN A YEAR LATER? THERE IS NO WAY THAT CHRYSLER SHOULD SEE ANY OF THIS SITUATION ETHICAL CONSIDERING THERE ARE SO MANY OF US WITH THIS PROBLEM. CAN SOMEONE PLEASE HELP ME GET THROUGH TO CHRYSLER AND GET MY VEHICLE BACK INTO DRIVING CONDITIONS? *TR