2004 Chrysler Pacifica complaints

WHEN MY CHRYSLER PACIFICA GETS TO 1/2 TANK OF GAS, THE CAR STARTS TO STALL. ESPECIALLY WHEN SLOWING DOWN OR TURNING A CURVE. I'VE TAKEN IT TO THE DEALERSHIP TWICE (EACH TIME I WAS TOLD THAT THEY COULD NOT REPLICATE THE PROBLEM, BUT I WAS OUT OF GAS -- EACH TIME I HAD 1/2 TANK OF GAS -- WHEN I TURNED A CURVE, IT SHOWED EMPTY). I WAS TOLD ON THE SECOND TRIP TO THE DEALERSHIP TO DOCUMENT MY MILEAGE, HOW MANY GALLONS OF GAS I PUT INTO THE TANK, ETC.). I FILLED UP ON TUESDAY, SEPTEMBER 13, 2005. TODAY, SUNDAY, SEPTEMBER 18, 2005, I REACHED 1/2 TANK OF GAS. I HAVE TRAVELED APPROXIMATELY 242 MILES. MY CAR IS STALLING AGAIN. IS THERE A FIX FOR THIS PROBLEM. *NM

THERE HAS BEEN NO ACCIDENT FOR ME BUT I AM SURE IF YOU SEARCH YOU CAN FIND THIS PROBLEM. THE WINDSHIELD WIPERS FREEZES UP WHEN THE WEATHER IS VERY COLD AND WET. THE DEFROSTER DOES NOTHING TO HELP KEEP THE WIPERS IN GOOD WORKING ORDER. *JB

2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH THE TRANSMISSION AND THE WHEEL BEARINGS. *MR THE CONSUMER EXPERIENCED PROBLEM UPON THE ARRIVAL AT HOME ON THE FIRST DAY OF PURCHASE. THERE WERE CLUNKING SOUNDS WHEN IN DRIVE, REVERSE, SHIFT OR REVERSE TO DRIVE, A WHINE WHEN DECELERATING AT 30-40 MPH, EXCESS BACKLASH IN THE DIFFERENTIAL. THE SERVICE DEALER NOTES STATED THAT THERE WAS INCORRECT GEAR LASH AND BEARING PRELOAD UPON ORIGINAL ASSEMBLY FROM THE FACTORY. THE DEALER FIXED THE WHEEL BEARING AND STATED THAT THE TRANSMISSION WAS NORMAL. THE CONSUMER REQUESTED A REFUND. *SC

2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH STALLING, DEAD BATTERY, REAR WINDOW INOPERATIVE, FAULTY FUEL GAUGE, DASHBOARD LIGHTS FLICKERING AND SECURITY SYSTEM INOPERATIVE.***NO ANSWER REQUIRED***. *MR THE SEAT BELT WAS INOPERATIVE. *JB

DT: THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. SHE PURCHASED THE CAR IN MARCH OF 2005 . SHE HAD TO GO BACK TO THE DEALER EVERY WEEKEND SINCE PURCHASING THE VEHICLE EXCEPT FOR THE MONTH OF JUNE. THE VEHICLE WAS MAKING A CLANKING NOISE DUE TO TRANSFER CASE MALFUNCTIONING. TRANSFER CASE WAS REPLACED PREVIOUSLY IN APRIL, 2005, AND NEEDED TO BE REPLACED AGAIN. ALSO, VEHICLE SURGED WHILE DRIVING. . SHE FELT UNSAFE DRIVING VEHICLE. THE MANUFACTURER SAID THAT THE DEALER HAS TO TAKE CARE OF THE VEHICLE AND HAS TO GET A SERVICE REPRESENTATIVE TO INSPECT THE VEHICLE. THE CONTACT FELT THAT UNTIL SOMETHING WAS RESOLVED WITH THIS VEHICLE THERE WILL BE A FATALITY . THE VEHICLE WAS TAKEN TO THE DEALER FOR 17 TIMES FOR VARIOUS PROBLEMS.*AK

I PURCHASED THIS VEHICLE DUE TO REPORTS STATING HOW SAFE IT IS. FIRST PROBLEM WILL JUST STOP RUNNING. THERE WERE NO WARNINGS OR ANYTHING. IT HAS DONE THIS ON 8 TIMES THE FIRST BEING TWO MONTHS AFTER I PURCHASED THE VEHICLE. THE DASH BOARD WILL JUST NOT TURN ON AND THE FOG LIGHT INDICATOR NO LONGER COMES ON. THE DEALERSHIP REPLACE SOMETHING FOR A RECALL DEALING WITH THE GAS TANK AND NOT MY GAS LIGHT CONTINUOUSLY FLASHES ON EVEN THOUGH I HAVE PLENTY OF GAS. THE GAS NEEDLE STARTS GOING UP AND DOWN CONTINUOUSLY THEN STOPS. THIS HAPPENS ABOUT TWICE A DAY. I FEEL I AM STUCK WITH A LEMON BECAUSE EACH TIME THE DEALER TELLS ME THAT THEY CAN'T FIND ANYTHING AND TO BEING IT BACK IF IT ACTS UP AGAIN. I HAVE A VERY BUSY LIFE.

LEASED PACIFICA 7-2004. BY 11-2004 9000 MILES STARTED MAKEING LOUD POPPING SOUNDS FROM FRONT END. DEALER TRYED TO CONCEL PROBLEM WITH PTO UNIT THAT THEY KNEW WAS FAULTY, AFTER TAKING CAR HOME, ON A WE HAD TO ORDER NEW PART THEY LET ME DRIVE THIS CAR WITH NO REPAIRS MADE AT THAT TIME. 2 WEEKS LATER WE CONTACTED THE SERVICE DIRECTOR AND HE REVELED THE PROBLEM AND PART WAS REPLACED. NOW IN MAY 2005 IT IS MAKING LOUD THUMPS IN THE FRONT END WHEN DECELRATING AND ACELERATING CAR IS AT THE DEALERSHIP AT THIS TIME. ONE OTHER PROBLEM WAS WATER ON PASSENGER SIDE FLOOR THEY HAD NOT SEALED A TUBE PROPERLY AT TIME OF MANUFACTURE.

PLEAE BE ADVISED THAT BOTH MY ENGINE LOWER MOUNTS WERE LEAKING-ONE WAS DRIED OUT TOTALLY THE OTHER WAS ALMOST DRIED -I WAS ABLE TO ORDER OEM CHRYSLER PARTS FOR MY 2004 PACIFICA AND HAD IT REPALCED AS SOON AS POSSIBLE (MIGHT BE A DESIGN FLAW) AND OR BAD PARTS BEINGS USED. NONE THE LESS THIS ACCURED AT ABOUT 28,800 =/- TO MATURE FOR THESE ITEMS TO BE NEEDING REPLACEMENT.

ON FRIDAY THER 13TH OF MAY I HAD A FLAT TIRE ON MY 2004 PACIFICA (CHRYSLER), THE JACK FAILLED AND CRIPLE UNDER THE LOAD OF MY CAR CAUSING $2000.00 0F DAMAGE, I FOLLOWED THE MANUFACTURE MANUAL.AFTER LOOKING FURTHER INTO THIS I NOTICE THAT WHERE THE JACK WAS POSITION THE FRAME BENT ( PROBALY CAUSE THE JACK TO FAILLED) I HAVE PICTURE I COULD EMAIL YOU. I CONTACTED THE DEALERSHIP AND CHRYSLER AND BOTH ARE NOT LISTENING TO MY SAFETY CONCERNS. THE GENERAL MANAGER OF MY LOCAL DEALERSHIP TOLD ME THAT A SIMILAR INCIDENT HAPPENED TO HIM ON HIS REAR TIRE CHANGE...

DT: CAR WAS MAKING A NOISE, WHEN CONSUMER TURNED THE WHEEL IT FELT LIKE THE STEERING WHEEL WAS FALLING OFF AND THEN THE STEERING WENT OUT. CONSUMER HAS CALLED MANUFACTURER AND THEY WILL NOT HELP. DEALER SAID THEY ARE ONLY INVOLVED IN FIXING IT, NOT TAKING COMPLAINTS. 2000 MILES AGO, CONSUMER GOT IT FIXED AND NOW SHE FEELS THE PROBLEM IS STILL THERE. SHE STILL HEARS NOISE IN THE WHEEL. *TT

DT: I WAS DRIVING ON FREEWAY AND SLOWED FOR OTHER TRAFFIC WHEN BRAKE PRESSURE APPLIED AND IT THEN BEGAN SHAKING AND STOPPED. UPON STOPPING IT REVVED THEN GEARED DOWN. TOOK TO DEALER, AND THEY MADE SOME ADJUSTMENTS TO THE TRANSMISSION, BUT SAID NOTHING WAS WRONG. THIS HAPPENED AGAIN. RETURNED TO DEALER, WHO THOUGHT THIS WAS A COMPUTER PROBLEM, WHEN TRIED TO REPAIR IT THEY FRIED THE COMPUTER SYSTEM IN CAR. THE CAR STILL HAS THIS PROBLEM. CONTACT FEELS THIS CAR IS NOT DRIVABLE DUE TO THIS SITUATION. ALSO, HAS A CLANKING SOUND. HAS TO BEEN TO DEALER FOR THIS, AND SAID IT WAS BRAKES, AND ADJUSTED THOSE BRAKES. YET THIS CAR STILL HAS PROBLEMS. *AK

MY 2004 CHRYSLER PACIFICA HAS BEEN IN FOR SERVICE 6X AND HAS CURRENTLY BEEN AT THE DEALERSHIP FOR 3 WEEKS NOW. THE MOST RECENT PROBLEM WAS ELECTRICAL - THE DASH DISPLAY THAT INDICATES SPEED, FUEL GAUGE, ETC. WENT BLACK WHILE DRIVING AND ALL THE INTERIOR LIGHTS ILLUMINATED. THEY HAVE NOT DETERMINED THE PROBLEM AND CHRYSLER WANTS ME TO PICK UP THE VEHICLE ALTHOUGH NO REPAIR WAS MADE. THE CAR HAS BEEN SVC. FOR BRAKES, TRANSMISSION, MOTOR MOUNT BROKEN, FAN ASSEMBLY NOT COMPLETED DURING ASSEMBLY, VEHICLE WOULDN'T START AND BATTERY WAS REPLACED. THE VEHICLE IS UNSAFE!

AIR CONDITIONER MAKES HISSING SOUND EVERY FEW SECONDS. DOOR SEALS WERE NOT FITTED PROPERLY, LET WATER LEAK INTO CAR. SEAT MODULE FAILED AFTER ONLY A COUPLE OF WEEKS.*AK

CONCERNS REGARDING THE PADDING ON HEAD REST PART OF THE BABY TREND CAR SEAT.*MR PER NHTSA AN INFANT CAR SEAT SHOULD BE INSTALLED AT A 45 DEGREE ANGLE. THE CAR SEAT THE CONSUMER HAD HAS ONE INCH HEAD PADDING ATTACHED TOT HE TOP PORTION OF THE SEAT THAT CAUSES A GREATER THAN 45 DEGREE ANGLE FOR THE INFANT'S HEAD. THE CONSUMER IS CONCERNED THAT THIS ANGLE COULD CAUSE AIRWAY OBSTRUCTION. THE HARNESS ADJUSTMENT SYSTEM CAUSED THE INFANTS HEAD TO BE IMPROPERLY POSITIONED (BABY TREND MODEL# CS11K7889C000919). *BF *NM

TRANSMISSION UNIT FAILURE. HAS BEEN TO THE DEALER 3 TIMES THAT I CAN REMEMBER. CLICKING POPPING NOISE IN THE TRANSMISSION OR AXLE. "FIXED" 3 TIMES 2) 3 ELECTRICAL PROBLEMS A) DISPLAY FOR HEATING AND AC WENT OUT. IT WAS REPAIRED B) DISPLAY FOR MESSAGE CENTER WENT OUT. IT WAS REPAIRED C) THE GAS GUAGE WOULD "GO EMPTY" THEN "REFILL" ALL WHILE DRIVING. IT WAS REPAIRED 3) NOW I JUST FOUND GEAR OIL ON MY GARAGE FLOOR, THE REAR AXLE SEALS ARE LEAKING.I'LL BE CALLING THE DEALER TOMORROW. *AK

I PURCHASED THE CAR FROM CARMAX 08/03, WITH 500 MILES ON IT. AT THE END OF 09/04, WITH 2200 MILES, I BEGAN TO HAVE PROBLEMS WITH THE FUEL LIGHT. I TOOK IT IN FOR SERVICE FOR THE FUEL LIGHT ON 10/6, 10/11, 12/18, AND 12/27/04. EACH TIME SERVICE SAID IT WAS DUE TO A GAS CAP NOT BEING TIGHTEND, AND OR GAS WAS BEING TOPPED OFF. THEY DIDN'T TELL ME THEY REPLACED A C34 FUEL LINE CLIP ON 12/18, AND ON 12/27 THEY REPLACED THE EGR SYSTEM. I CONTINUED TO HAVE THE SAME PROBLEMS 1/11 AND 1/17/05. ON 1/17/05 THEY REPLACED A DETECTOR FOR GENERAL EVAP SYSTEM FAILURE/REPLACE NVLD PUMP. 1/25/05, SERVICE AGAIN FOR THE HEADLAMPS NOT WORKING, THEY FOUND NO PROBLEM. I WAS NOT TOLD THEY DID A RECALL ON 10/06/04 ON THE AUTO TRANSMISSION POWERTRAIN CONTROLE MODULE. I FOUND OUT, VIA THE INTERNET THERE WAS A RECALL ON THE HEADLAMPS, AND THEY COULD GO OUT ANYTIME. I RECEIVED ANOTHER RECALL IN THE MAIL ON THE SEAT CONTROL MODULE AND DRIVERS DOOR HANDLE, SO I TOOK THE CAR IN FOR BOTH RECALLS 03/31/05. I GOT HOME THAT EVENING, AND NOW I CAN'T GET INTO THE CAR THROUGH THE DRIVER'S SIDE! THIS WHOLE CAR IS A LEMON AND SHOULD BE RECALLED! *AK

AFTER HAVING MY PACIFICA FOR 1.5 YEARS AND EXPERIENCING 19 PROBLEMS (54 DAYS IN THE SHOP!); 2-3 OF WHICH ARE RECURRING (I.E. THE ENGINE LIGHT COMING ON), EVEN THE SERVICE DEPARTMENT AT MY DEALERSHIP STATED THAT THEY WOULD STAND BEHIND MY EFFORTS TO GET A VEHICLE REPLACEMENT! WE ARE COMPLETELY HAPPY WITH THE DEALERSHIP'S SERVICE AS THEY HAVE STOOD BEHIND THIS "LEMON" BETTER THAN THE MANUFACTURER APPEARS TO BE ABLE TO. AFTER TALKING WITH THE CHRYSLER REPRESENTATIVE, MR. CRAIG KISHNER, I WAS INFORMED THAT THE "BEST" CHRYSLER COULD DO WAS TO REFUND MY EXTENDED WARRANTY PRICE. I PUSHED BACK AND MY BOYFRIEND ALSO CALLED TO ANNOUNCE OUR DISMAY AT THE MANNER IN WHICH WE ARE BEING TREATED AFTER BEING TREMENDOUSLY PATIENT FOR 1.5 YEARS TO SEE IF THIS "LEMON" COULD BE REPAIRED TO A REASONABLE LEVEL OF USABILITY. MR KISHNER THEN CAME BACK WITH THE ANSWER THAT CHRYSLER WOULD ONLY "STEP UP" FOR THE PREVIOUSLY LAUGHABLE ANSWER. WE HAD HOPED FOR A LAUDABLE ANSWER. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER, WITH THE QUESTIONABLE TRACK RECORD OF CHRYSLER, WOULD WANT TO CREATE MORE ADVERSE PUBLICITY THAN THEY ALREADY HAVE CHALKED UP OVER THE COURSE OF THEIR EXISTENCE. NONETHELESS, WE WILL PURSUE THIS THROUGH THE COURTS AND UNDOUBTEDLY TELL ALL OF OUR FRIENDS AND BUSINESS COLLEAUGES OF THIS HORRIFIC EXPERIENCE. *AK

CONSUMER STATED THE SIDEVIEW MIRRORS ARE VERY SMALL. THIS CAUSES HIM TO CUT OTHER DRIVERS OFF ON THE ROAD. CONTACTED THE DEALER. HOWEVER, THE PROBLEM STILL EXISTS. *AK

HEADLAMP FAILURE. THIS CAR IS 1 1/2 YEARS OLD TO US AND HAS JUST UNDER 30K MILES. THE VEHICLE HAS A RECALL ON THE 2005 MODEL BUT NOT THE 2004. THEY ARE CALLING IT A MAINTENANCE ITEM ON MY CAR.*AK

WHILE DRIVING 55 MPH VEHICLE PULLED OVER TOO FAR AND SANK INTO A DITCH. THEN, VEHICLE CRASHED INTO A COUPLE OF TREES AND CAUGHT ON FIRE . UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED A DISLOCATED ANCLE. VEHICLE WAS TOTALED. *AK

VEHICLE WAS IN A PARKING SPACE WHEN ALL OF A SUDDEN IT LURCHED FORWARD AND THEN IT POPPED INTO REVERSE. MANUFACTURER WILL BE CONTACTED BY CONSUMER.*AK

WHILE IDLING, THE CAR SHUT OFF AND WOULD NOT START AGAIN. HAD THE CAR TOWED TO A DEALER FOR REPAIR. AFTER 2 DAYS OF LOOKING FOR THE CAUSE THE DEALER COULD NOT FIND ANY REASON FOR THE CAR TO HAVE SHUT OFF AND NOT STARTED AGAIN.*AK

I OWN A 2004 CHRYSLER PACIFICA. MY COMPLAINT DEALS WITH THE TOTAL LACK OF VISIBILITY WHEN ONE IS BACKING UP. SPECIFICALLY, SINCE THE REAR WINDOW IS SO HEAVILY TINTED YOU CANNOT SEE ANY ILLUMINATION THROWN OUT BY THE INADEQUATE BACK-UP LIGHTS. IF THE AREA AROUND THE CAR IS POORLY LIT, ONE CANNOT SEE ANYTHING OR BODY BEHIND YOU. THIS IS VERY DANGEROUS. I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE A VERY GOOD DRIVING RECORD. THIS IS THE MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN!! I WILL NOT DRIVE IT IN THE EVENING ANYMORE DUE TO THE TOTAL LACK OF CONFIDENCE IN THE VEHICLE. INSTEAD, I DRIVE MY WIFE'S HONDA CR-V. ON FEBRUARY 7, 2005 I CALLED CHRYSLER CUSTOMER SERVICE. THE REP SAID THAT I COULD PEEL OFF THE TINTED CELLOPHANE STRIP FROM THE REAR WINDOW. THIS IS LUDICROUS. THE TINT ON THE GLASS IS AN INTEGRAL PART OF THE PANE. HE WAS ABSOLUTELY USELESS. ON FEBRUARY 8, 2005 I COMPLAINED TO MY DEALER. HE WOULD NOT REPLACE THE REAR WINDOW BUT WOULD SELL ME A BACK-UP SENSOR SYSTEM FOR THEIR COST OF $417.00. THE PROBLEM IS NOT SOLVED. THIS IS A PROBLEM OF SAFETY. ALL I WANT IS A WAY OF USING MY CAR 24/7 WITHOUT FEAR OF STRIKING SOMEBODY OR AN OBJECT, THROUGH NO FAULT OF MY OWN. I DO NOT FEEL IT IS APPROPRIATE FOR ME TO PAY FOR THIS SERVICE. I AM TRYING TO SAVE LIVES. PLEASE FEEL FREE TO CONTACT ME, SINCERELY, JOEL F. GARFIELD

REAR HATCH WOULD NOT WORK. IN FOR REPAIR 3 TIMES. RONT END THUMPS UPON HARD BRAKING. IN FOR REPAIR 4 TIMES WITH NO RESOLUTION. CAR WILL NOT START. IN FOR REPAIR CURRENTLY FOR THE 3RD TIME. DRIVERS SEAT MOVES UPON ACCELERATION AND STOPPING. IN FOR REPAIR 4 TIMES, STILL NOT RESOLVED. CD PLAYER HAS STATIC BETWEEN SONGS. REPLACED CD PLAYER ONCE. STILL HAPPENS WITHOUT RESOLUTION.*AK

REAR GRINDS AND SMOKES. HEAVY VIBRATION THROUGH THE STEERING WHEEL THAT IS SO BAD THAT IT IS DIFFICULT TO HOLD THE STEERING WHEEL. *NM

I PURCHASED MY 2004 CHRYSLER PACIFICA APPROXIMATELY ONE YEAR AGO. I CURRENTLY HAVE OVER 18,000 MILES ON THE VEHICLE, WHICH HAS BEEN PLAGUED WITH PROBLEMS. MY ENGINE LIGHT HAS STAYED ON ALMOST CONTINUOUSLY SINCE JULY 2004. THE SERVICE DEPARTMENT CAN'T SEEM TO REPAIR THIS PROBLEM. THE EGR SENSOR FAILED ON A RECENT TRIP AND MY VEHICLE BEGAN TO LOSE POWER AND MAKE LOUD NOISES THAT COULD BE HEARD BY OTHER DRIVERS ON THE ROAD. THE BALL JOINTS HAVE HAD TO BE REPLACED. THE AXLE SEALS HAVE BEEN REPLACED AND NOW AN AXLE HAS TO THE REPLACED. EITHER MY VEHICLE IS THE ONLY LEMON IN THE ORCHARD OR CHRYSLER HAS A SERIOUS PROBLEM WITH THE PACIFICA.*AK

2004 PACIFIC (6 MONTHS OLD) AND 9,000 MILES WOULD NOT START UNTIL JUMPED. HAD TO BE JUMPED TWICE IN 1 WEEK TO START CAR WHEN WE WERE AWAY ON VACATION. APPEARS TO BE LOSE CONNECTION BETWEEN ALTERNATOR AND BATTERY. DEALER COULDN'T FIND A PROBLEM BUT SAID WHEN IT HAPPENS AGAIN HAVE IT TOWED AND THEY'LL FIX IT THEN. *AK

ON WEDNESDAY I HAD HEARD A NOISE FROM UNDER MY HOOD, I FIGURED I WOULD BRING IT UP WHEN I BROUGHT MY CAR IN NEXT WEEK FOR AN OIL CHANGE. ON FRIDAY I WAS DRIVING IN A PARKING GARAGE (WHICH I HAVE DONE HUNDREDS OF OTHER TIMES) WHEN MY CAR HIT A COLUMN AT THE TOP OF THE TURN. IT WAS A HARD LEFT TURN, AT 5-7 MPH. THE RESULTS OVER $12,000 OF DAMAGE! THE AXLE WAS RIPPED OUT OF THE TRANSMISSION ALONG WITH MANY OTHER BROKEN PARTS. BASICALLY MY FRONT LEFT TIRE WAS HANGING LIKE A LOOSE TOOTH. ALL THE BROKEN PARTS WERE PUSHED TO JUST UNDER MY PEDALS.THE APPRAISER SAID THAT IF THIS HAPPENED AT HIGHER SPEEDS IT WOULD HAVE BROKEN MY LEGS. ALL PARTS WERE REPLACED (THROUGH MY INSURANCE) BUT NOW I HAVE A NEW CAR THAT I DO NOT FEEL SAFE IN. AT THE TIME THE CAR HAD 4,800 MILES ON IT. AFTER READING CASES LIKE 10096021 AND 10087837, DID I HAVE A DEFECT? IS IT A GOOD THING THAT IT DID NOT HAPPEN ON A HIGHWAY?*AK

WHILE DRIVING, THE CONSUMER WAS FLAGGED DOWN BY ANOTHER MOTORIST ON THE HIGHWAY AND WAS INFORMED THAT SMOKE WAS COMING FROM THE PASSENGER 'S SIDE TIRE. THE CONSUMER PULLED OVER. THE PASSENGER 'S SIDE TIRE BLEW OUT. MICHELIN, ENERGY MXV4 PLUS, 235/6517 RADIAL XE, DOT AP87W3XX2003. THE DRIVER CALLED FOR ROAD SIDE ASSISTANCE , AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK *SC

BRITAX MODEL # E9L0605, DOM 08/01/2003. CONSUMER RECEIVED RECALL NOTICE 04C002000. HOWEVER, NO PARTS WERE AVAILABLE. *AK

THE TRANSMISSION WAS MAKING A CLANKING NOISE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND HAD THE TRANSFER CASE REPLACED ON TWO OCCASIONS, YET THE PROBLEM RECURRED. THE CONSUMER LATER CONTACTED THE MANUFACTURER, WHO WAS UNWILLING TO DO ANYTHING ABOUT THE PROBLEM. *AK THE NOISE WAS HEARD WHEN SHIFTING IN AND OUT OF PARK, DRIVE AND REVERSE, THE VEHICLE LEAKED A BROWNISH COLOR FLUID AND THE FUEL GAUGE WOULD GO IN AND OUT. *SC

WHILE DRIVING FRONT TIRES SHIFTED ONE AT A TIME UPON MAKING LEFT OR RIGHT TURNS. THIS PROBLEM WAS VERY NOTICEABLE THE PROBLEM WAS REPORTED TO THE MANUFACTURER. *AK FRONT TIRES BOUNCE FROM ONE TO THE OTHER. THE CONSUMER SPOKE WITH CHRYSLER CORP ABOUT THE INCIDENT. WHILE SWITCHING LANES THE VEHICLE BEGAN BOUNCING FROM ONE TIRE TO THE OTHER THE OTHER VEHICLES SLOWED DOWN AROND THE CONSUMERS VEHICLES. *TC

CONSUMER RECEIVED NHTSA RECALL 04V113000 CONCERNING THE AUTOMATIC TRANSMISSION CONTROL MODULE. AFTER HAVING THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE REPROGRAMMED, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK *JB

CONSUMER RECEIVED RECALL 04V13000 CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. *AK

THIS COMPLAINT RELATES TO MY PROFESSIONAL OBSERVATIONS CONCERNING TAIL-LIGHT VISIBILITY DEFICIENCIES ON CHRYSLER PACIFICA VEHICLES (I'M AN ACCIDENT INVESTIGATOR AND FORENSIC PHOTOGRAPHER). THE TAIL LIGHT DESIGN ON PACIFICA VEHICLES IS LARGE, HOWEVER, THE AMOUNT OF RED LIGHT ACTUALLY TRANSMITTED THROUGH THE TAILLIGHT IS ONLY A THIN CIRCLE. FURTHERMORE, THE CIRCLE OF RED LIGHT CAN ONLY BE SEEN WHEN DIRECTLY BEHIND THE VEHICLE...FROM ANY OFF-AXIS POSITION, SUCH AS IN THE NEXT LANE, ONLY A SMALL ARC OF RED LIGHT CAN BE SEEN. IN BRIGHT DAYLIGHT CONDITIONS, BRAKE LIGHTS ARE ALMOST IMPOSSIBLE TO SEE UNLESS ONE IS FOLLOWING DIRECTLY BEHIND THE PACIFICA; AT NIGHT, THE TAIL LIGHTS AND BRAKE LIGHTS ARE EASIER TO SEE, BUT REMAIN EXTREMELY HARD TO SEE IN COMPARISON TO ALMOST EVERY OTHER VEHICLE ON THE ROAD. THAT IS, OTHER VEHICLES EASILY TRANSMIT THE RED ILLUMINATION ACROSS THE ENTIRE REAR QUADRANT OF 180-DEGREES OR MORE, SO VEHICLES FOLLOWING CAN SEE THE LIGHTS NO MATTER WHAT LANE THEY ARE IN BEHIND A VEHICLE. THE PACIFICA ONLY TRANSMITS THE FULL EXTENT OF RED ILLUMINATION ACROSS A VERY NARROW RANGE...MAYBE 10 OR 20 DEGREES...DIRECTLY BEHIND THE PACIFICA. OFF-AXIS VEHICLES IN THE SAME OR ADJACENT LANES DO NOT SEE THE FULL RED ILLUMINATION, AS THE TAIL LIGHT DESIGN HAS SOME TYPE OF PRISM EFFECT THAT LIMITS THE TRANSMISSION OF THIS LIGHT ACROSS THE ENTIRE REAR QUADRANT. I'LL BE HAPPY TO PHOTOGRAPH THIS DESIGN ISSUE IF NEEDED FOR YOUR INVESTIGATION.*AK

2004 CHRYSLER PACIFICA - PURCHASED RIVER OAKS CHRYSLER HOUSTON:1) I HAVE HAD ON-GOING MINOR PROBLEMS WITH THIS VECHICLE SINCE I PURCHASED IT. THESE PROBLEMS HAVE REQUIRED FOR ME TO TAKE THE CAR IN TO THE RIVER OAKS CHRYSLER SERVICE DEPARTMENT ON A REGULAR BASIS DURING THE PAST YEAR (LEMON?). 2) YESTERDAY OCTOBER 18, I EXPERIENCED ONE OF THE WORST PROBLEMS WITH THIS CAR. I WAS LEAVING MY NEIGHBORHOOD AND WAS AT A STOP SIGN. I STARTED TO MAKE A LEFT TURN WHEN I HEARD A LOUD NOISE AS IF METAL WAS BREAKING AND CRACKING. THE CAR STARTED TO SHAKE VIOLENTLY. I HAD TO GRAB ONTO THE STEERING WHEEL VERY HARD TO CONTROL IT. I HAD TROUBLE STEERING IT AS THE WHEELS DID NOT SEEM TO WANT TO MOVE. I WAS ABLE TO PULL IT TO THE SIDE AND GET ASSISTANCE (I FEEL FORTUNATE THAT IT DID NOT HAPPEN ON THE HGWAY, AS THE CONSEQUENCES WOULD PROBABLY NOT HAVE BEEN GOOD). THE CAR HAS 20,000 MILES. I DO NOT TRAVEL FAR AS I AM A STAY HOME MOM AND MOST OF MY DRIVING IS DOING ERRANDS AND TAKING MY KIDS TO SCHOOL. THE CAR WAS TOWED TO RIVER OAKS, CHRYSLER IN HOUSTON WHERE THE CAR IS SITTING IN THEIR SERVICE DEPARTMENT. THE LATEST I HEARD WAS THAT THE AXLE BROKE. MY CONCERN IS THAT THIS IS A 1 YEAR OLD CAR AND IT HAD A MAJOR FAILURE SUCH AS THIS ONE. SO MANY THINGS HAVE GONE WRONG WITH THIS VECHICLE THAT I FIND IT UNRELIABLE AND UNSAFE AND I HATE FOR SOMETHING LIKE THIS TO HAPPEN TO SOMEONE ELSE. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. LEESBETH SILVA. *AK

FAILURE OF LEFT OUTER TIE ROD END (WORN AND EXCESSIVELY LOOSE) WAS DISCOVERED WHEN CAR WAS BEING SERVICED FOR STRANGE FRONT-END NOISES. SERVICE DEPARTMENT INDICATED THAT THE CAR WAS UNSAFE TO DRIVE LEFT OUTER TIE ROD END HAD TO BE REPLACED AFTER ONLY 18,911 MILES. *NM

AUTOMATIC MEMORYY SETTINGS FOR OUTSIDE MIRRORS DO NOT RETURN TO THEIR "SET" POSITIONS. I HAVE HAD THIS ISSUE TO 2 DEALERS. NEITHER COULD FIND THE CAUSE.*AK

WHILE TRAVELING WEST ON I-80, (THE OHIO TURNPIKE) MY 2004 CHRYSLER PACIFICA, LOST ALL POWER FROM THE POWER TRAIN. THIS HAPPENED SUDDENLY,WITH NO PRIOR INDICATIONS OF A PROBLEM, IN HEAVY TRUCK TRAFFIC, WHILE TRAVELLING AT 75 MPH. *AK IT REQUIRED OVER FOUR DAYS TO REPAIR THE VEHICLE, AS THE TECHNICIAN DETERMINED THAT THE TRANSMISSION HAD NO PRESSURE. THIS WAS CAUSED BY A BURNED-OUT ROUTER IN THE TRANSMISSION PUMP. I WAS WAS SHOWN THE REPLACEMENT PART AND NOTED THE INTERIOUR WAS MACHINED TO A INTIRERLY DIFFERENT CONFIGURATION. I WAS ALSO INFORMED THAT THE INITIAL PRODUCTION RUNS ALL HAD THIS DESIGN FAULT. THE TECH. THAT REPAIRED THE AUTO ,ALSO STATED THA THEY WERE INFORMED OF THIS AT THEIR TRAINING SCHOOLS. CHYRYSLER KNOWS ABOUT THIS DEFECT..A VERY COSTLY RECALL, I'M SURE. THE CONSEQUENCES OF A FAILURE OF THIS NATURE IS NOT VERY DIFFICULT TO FORSEE, AN INEXPERPERIENCED DRIVER PASSING A LINE OF CARS ON A TWO LANE ROAD, OR ,IN MY CASE, TWO DAYS PRIOR TO THE SUDDEN FAILURE, WE WERE DRIVING IN THE STEEP MONTAINS OF TENNESSEE, AND NORTH CAROLINA IN FAIRLY HEAVY , FAST MOVING TRAFFIC. THE AUTO WAS REPAIRED AT NO COST TO ME, HOWEVER I NO LONGER HAVE CONFIDENCE IN THE CAR, DUE TO THE COMPLEXITY OF THE REPAIR, AND THE CONSEQUENTIAL DAMAGE THAT THE FAULITY DESIGN HAD ON THE AUTO BOTH PRIOR TO THE FAILURE, DURING THE FAILURE, BUT ALSO DUE TO THE COMPLEXITY OF THE REPAIR

AUTO ACCIDENT. 2004 CHRYSLER PACIFICA WAS STOPPED IN TRAFFIC. A CAR ATTEMPTING TO CUT IN FRONT OF NON-MOVING CHRYSLER PACIFICA FROM RIGHT SIDE, SEVERELY IMPACTED PACIFICA ON FRONT PASSENGER SIDE OF PACIFICA. IT IMMEDIATELY SURGED FORWARD AT A HIGH RATE OF SPEED AND, DESPITE HAVING BOTH FEET PRESSING ON THE BRAKE, PACIFICA COULD NOT BE STOPPED UNTIL, IN DESPERATION, DRIVER THROUGH THE PACIFICA INTO PARK. ANOTHER NOTE, DESPITE THE SEVERITY OF IMPACT, NOT A SINGLE AIR BAG DEPLOYED. PICTURES ARE AVAILABLE. CAR WAS TOWED TO ORLANDO CHRYSLER IN ORLANDO, FL. *AK

I HAVE TALKED TO THE DEALERSHIP ABOUT THE GAS MILEAGE THAT MY VEHICLE IS GETTING. IT IS SUPPOSED TO GET 17 IN TOWN AND 24 HIGHWAY. I AM ONLY GETTING 12.8 IN TOWN AND 13 ON THE HIGHWAY. THEY TELL ME TO WAIT UNTIL IT GETS TO 5,000 MILES AND IT WILL GET BETTER. WELL, I'M AT 4,660 AND IT IS STILL BAD!! DEFINITELY NOT THE MILEAGE POSTED ON THE DEALERSHIP PAPERS IN THE WINDOW OF MY CAR WHEN I PURCHASED IT 5 MONTHS AGE. THEY WOULDN'T EVEN WRITE IT UP FOR THE TECH'S TO LOOK AT WHILE IT WAS THERE FOR BATTERY PROBLEMS. I'M TAKING IT IN AGAIN. *JB

ON 7 SEPARATE OCCASIONS VEHICLE FAILED TO START. WHEN THIS OCCURRED VEHICLE WAS TOWED TO THE DEALERSHIP, WHO REPLACED THE BATTERY/TRANSMISSION, AND MAIN COMPUTER. ALSO, DID A SOFTWARE UPGRADE. THE FAILURE RECURRED. *AK

UPON PURCHASE OF MY NEW CHRYSLER PACIFICA I BECAME AWARE THAT THE FIELD OF ILLUMINATION WITH THE LOW BEAM HEADLAMPS WAS QUITE REDUCED FROM ANY VEHICLE I'VE HAD BEFORE. THIS IS OF PARTICULAR CONCERN IN RURAL DRIVING WHERE THERE ARE NO STREET LIGHTS. DEALER HAS ADJUSTED THEM (TO NO AVAIL). *JB

CONSUMER HEARD HEAVY CLICKING NOISE, ESPECIALLY WHEN TURNING THE CORNER. VEHICLE WAS IN THE SHOP THREE TIMES DUE TO CV JOINTS/LEFT FRONT HUB, AND PROBLEMS ASSOCIATED WITH THE AXLE. THE PROBLEMS WERE NOT YET CORRECTED. *AK

WHILE ENTERING A CONSTRUCTION ZONE ON INTERSTATE 95 ON MAYLAND NEAR PERRYVILLE, I WAS TRAVELLING APPROXIMATELY 10 MPH AND WAS STRUCK FROM THE REAR BY A MAZDA 6 TRAVELING AT A HIGHER RATE OF SPEED. THERE WERE NO SKID MARKS. WHEN MY CAR, A 2004 CHRYSLER PACIFICA WAS STRUCK IN THE REAR, THE DRIVERS SEATBACK FAILED AND I WAS THROWN IN THE BACK SEAT AGAINST MY 14 YEAR OLD DAUGHTER. THE SEATBACK CRUSHED HER KNEE AND SHE WAS TAKEN TO TEH HOSPITAL. THE PASSANGER SIDE FRONT SEAT ALSO FAILED IN A SIMILAR FACHION AND MY WIFE SLIDE INTO MY 12 YEAR OLD, SHE WAS NOT INJURED. MY 9 YEAR OLD WAS IN THE THIRD ROW SEAT WHICH WAS BROKEN IN THE CRUMPLE OF THE REAR, AND WAS TAKEN TO THE HOSPITAL AS SHE WAS COMPLAINING OF SHORTNESS OF BREATH, SHE IS OKAY NOW AS I WRINTE THIS.*AK

1) DRIVING ON OPEN STRETCH OF FREEWAY AT NIGHT; HAD JUST STARTED REAR WINDOW DEFROSTER, ) ENTIRE REAR WINDOW EXPLODED. 3) UNDETERMINED - DEALER HAS YET TO ADDRESS. *AK

THERE IS A CONTINUOUS POPPING NOISE WHEN THE STEERING WHEEL IS FULLY TURNED EITHER TO THE LEFT OR RIGHT. DEALERSHIP REPLACED BOTH FRONT AXLES, AXLE CLIP, AND DID SOME MODIFICATION, BUT THE NOISE STILL PERSISTS. *AK

FRONTAL AIR BAGS FAILED TO DEPLOY WHEN CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE DRIVER'S SIDE UPPER FENDER AREA. DRIVER SUSTAINED HEAD AND BACK INJURIES, AND WAS TRANSPORTED TO THE LOCAL HOSPITAL.*AK

PROBLEMS WITH VEHICLE ENGINE STALLING.*MRTHE VEHICLE STALL WHILE DRIVING 35 MPH. THE CONSUMER PULLED THE VEHICLE OVER AND WAS ABLE TO RESTART IT SHORTLY AFTER IT STALLED. *NM

REMOTE FOB IS INTEGRATED IN KEY HAS A SMALL HOLE FOR THE KEY LOOP SPRING. WHEN DRIVING ON A LONG TRIP, I ADJUSTED POSITIONS ON LEGS AND BUMPED THE KEYS THAT HANG DOWN. DUE TO SMALL HOLE, THE HANGING KEYS DON'T FALL OUT OF WAY, BUT RATHER CREATE A RIGID LINK THAT CREATES THE KEY TO TURN FROM "ON" TO "OFF" AND LOCKS STEERING WHEEL. FORTUNATELY, WHEN IT HAPPENED, I NOTICED IT RIGHT AWAY AND WAS ON A STRAIGHT ROAD (BUT GOING 65 MPH WITH A LOCKED STEERING WHEEL). *JB