VEHICLE WAS IN FATAL ACCIDENT . DRIVER COMPLAINED OF HEARING CLICKING NOISES DAYS BEFORE ACCIDENT. TOOK VEHICLE TO BE SERVICED AT THE PLACE WHERE VEHICLE WAS PURCHASED. THE VEHICLE CHECKED OUT FINE. DRIVER FELT STEERING WHEEL LOCK AND WAS UNABLE TO STEER WHILE DRIVING ON INTERSTATE HE SAYS COULD NOT STEER VEHICLE AT ALL VEHICLE UNCONTROLLABLY FLIPPED 6 TIMES . NO AIR BAGS DEPLOYED . *TR
2004 Chrysler Pacifica complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. SUBSEQUENTLY, THE CONTACT'S MECHANIC MONITORED THE LIGHT FOR APPROXIMATELY ONE WEEK. THE MECHANIC WAS ABLE TO RETRIEVE A SERVICE BULLETIN, AND THE CODE INDICATED THAT WHEN A CONSUMER PLACED 12 GALLONS OF FUEL OR LESS IN THE VEHICLE, THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT HAD TO PAY $70 TO HAVE THE ENGINE RESET. HE CONSULTED CHRYSLER INITIALLY FOR REIMBURSEMENT, BUT THEN FOR AN EXPLANATION AS TO WHY THE FEATURE CAUSED THE LIGHT TO ILLUMINATE. CHRYSLER RESPONDED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY DENIED HIS REQUEST FOR REIMBURSEMENT. HE INFORMED THE DEALER THAT THE VEHICLE DID NOT MALFUNCTION BECAUSE, AS HE WAS INFORMED, THE VEHICLE WAS SUPPOSED TO PERFORM IN THAT MANNER. THEREFORE, THE WARRANTY WAS NOT AN ISSUE. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 64,500 AND FAILURE MILEAGE WAS 64,000.
OIL PAN PLUG BECAME STRIPPED VERY EASILY RESULTING IN NEED FOR OIL PAN REPLACEMENT. MECHANICS REPORTED OIL PAN UNUSUALLY THIN WHERE PLUG SCREWS IN RESULTING IN EASY STRIP. TO EMPHASIZE THIS MUST BE A FREQUENT OCCURRENCE, I WAS INFORMED THAT MY CAR IS NOW ON A WAITING LIST OF AT LEAST A MONTH BEFORE ONE WOULD BE AVAILABLE. I WAS FURTHER NOTIFIED THAT 156 ARE BACK ORDERED AND 96 ADDITIONAL ARE IN THE PIPELINE FOR THIS PARTICULAR PAN FOR THIS ENGINE. IF I HAD THE OTHER ENGINE AVAILABLE FOR THIS CAR, THERE WOULD BE IMMEDIATE REPLACEMENT. I WAS FURTHER WARNED THAT THE CAR IS DANGEROUS TO DRIVE NOW BECAUSE THE PLUG COULD FALL OUT AT ANY TIME WITH A RESULTANT FIRE AND/OR SEIZING UP OF THE ENGINE FROM RAPID DRAINAGE OF OIL. *TR THE CONSUMER ALSO HEARD FRONT END NOISES. THE CONSUMER WAS INFORMED THE RIGHT SIDE LEVER BUSHING WAS DEFECTIVE. UPDATED 05/28/08
WE NOTICED A KLUNKING WHEN LETTING UP OFF THE GAS PETAL WHILE GOING DOWN THE ROAD, AND UPON TAKE OFF FROM A STOP, IT SEEMS TO ROAR. I'M SPEAKING OF A 2004 CHRYSLER PACIFICA. WE TOOK IT TO A DEALERSHIP, AS WE HAD THOUGHT, IT WAS A BROKRN REAR MOTOR MOUNT, AND THEY TELL ME MY SWAG BAR IS LOOSE. ISN'T THERE SOMETHING THAT CAN BE DONE? IT SEEMS TO BE A PROBLEM IN ALOT OF THESE CARS! *CN
IN AUGUST OF 2007 I NOTICED A CLUCKING NOISE IN THE FRONT OF MY VEHICLE WHEN EVER I WAS ON UNEVEN ROADS OR A BUMPY SERVICE. I THOUGHT MY SHOCKS NEEDED TO BE REPLACED SO WE DID THAT BUT THE NOISE IS CONTINUING TO GET WORSE, I TOOK IT TO A MECHANIC IN OCTOBER HE REPLACED THE BUSHINGS WHICH DIDN'T SEEM TO SOLVE THE PROBLEM, HE DOESN'T KNOW WHAT THE PROBLEM IS, I HAVE SPENT OVER A COUPLE OF THOUSAND DOLLARS ON PROBLEMS WITH THIS VEHICLE ALREADY AND I AM GETTING A LITTLE WORRIED ABOUT DRIVING IT DOWN THE ROAD IT SOUNDS SO BAD I THINK A FRONT TIRE OR SOMETHING WORSE MIGHT BREAK AND I WILL HAVE AN ACCIDENT INJURING MYSELF OR SOMEONE ELSE IN THE PROCESS, THIS NEEDS TO BE REVIEWED BY CHRYSLER FOR THE 2004 PACIFICA, I KNOW THIS THE FIRST YEAR FOR THIS VEHICLE BUT THE RECALLS TO FIX STUFF ARE FEW AND FAR BETWEEN IF THEY EVEN BOTHER, IT JUST SEEMS LIKE CHRYSLER COULD CARE LESS. YOU CAN'T EVEN BY A HANES OR ANY KIND OF MANUAL FOR THIS VEHICLE YET WHICH IS STUPID LET ALONE BY PARTS FROM ANYONE FOR IT. *TR
POWER SEATS, DRIVER MEMORY, PEDAL HEIGHT ADJUSTMENT ALL FAILED SIMULTANEOUSLY AT ABOUT 58,000 MILES. MY WIFE IS ABOUT A FOOT SHORTER THAN ME, AND CANNOT, THEREFORE, DRIVE THE CAR ANYMORE. I CONTACTED CHRYSLER, AND THEY WERE NO HELP. *TR
NHTSA COMPLAINT NUM-04V113000- MY VEHICLE WAS NOT APART OF THIS RECALL, BUT I NEED THE EXACT SAME COMPONENT. IS THERE A WAY I CAN BE ADDED TO THE RECALL SINCE THE AFFECTED UNIT NUMBER IS JUST A POTENTIAL NUMBER. *TR
THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR
MY CAR HAS COMPLETELY SHUT OFF ON ME ON 4 DIFFERENT OCCASIONS. THE FIRST TIME THE DEALERSHIP SAID IT WAS A FUEL LINE PROBLEM AND CLEANED THE FUEL LINE SYSTEM. THE SECOND TIME THE PROBLEM HAPPENED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD AGAIN, THE DEALERSHIP CHANGED A SENSOR. THE 3RD TIME, SAME SCENARIO, THE DEALERSHIP TOLD ME THAT THEY 2ND OCCASION THE "COMPUTER" GAVE THEM A FAULT, BUT THE FIRST TIME IT DIDN'T SO THEY FIXED WHAT THEY "THOUGHT" THE PROBLEM COULD BE. ON THE 3RD OCCASION, THEY TOLD ME THAT WHEN THE 2ND EVENT HAPPENED IT GAVE THEM A FAULT THAT COULD HAVE MEANT THAT ONE OF TWO SENSORS HAD GONE BAD. THEY SAID THAT IF THE CAR WAS UNDER WARRANTY THEY WOULD HAVE JUST REPLACED BOTH SENSORS. SINCE THE CAR WAS OUT OF WARRANTY, THEY JUST REPLACED THE ONE "THAT USUALLY GOES BAD." SO ON MY 3RD TRIP TO THE DEALERSHIP, THEY REPLACED THE SECOND SENSOR AND OF COURSE I HAD TO PAY FOR THE LABOR AGAIN. THE PARTS THEMSELVES COST $20 EACH AND IF ASKED THE FIRST TIME IF I WANTED TO REPLACE BOTH SENSORS LIKE THEY WOULD FOR A WARRANTY REPAIR, I WOULD CERTAINLY HAD AGREED. MY 4TH EVENT HAPPENED 4 WEEKS AGO. MY CAR IS STILL AT DEALERSHIP I TYPE THIS. THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WITH THE CAR, BUT THAT THEY CAN TEAR THE CAR APART AND CHECK OUT THE WIRING AND IF THAT'S THE PROBLEM, IT WILL COST $6000 TO FIX. JUST TO DIAGNOSIS THE PROBLEM I HAVE TO PAY A MINIMUM OF $240 WHICH THEY TELL ME MAY NOT DIAGNOSIS THE PROBLEM AT ALL. I FEEL THAT THIS VEHICLE IS A HUGE SAFETY HAZARD
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE ENGINE. THE VEHICLE CRUISED TO A STOP. THE VEHICLE WAS UNABLE TO BE MOVED. THE MECHANIC STATED THAT THE FRONT DIFFERENTIAL FAILED AND DAMAGED THE TRANSMISSION. AS OF DECEMBER 12, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
CAR FIGHTS STEERING. *TR
I PURCHASED MY '04 PACIFICA USED WITH 44K MILES ON IT. THE DAY AFTER BUYING THE VEHICLE THE FUEL GAUGE DROPPED FROM HALF TANK TO COMPLETELY EMPTY THEN WOULD BOUNCE BACK TO HALF FULL. IT DID IT SEVERAL MORE TIMES AND WHEN I RETURNED IT TO THE LOCAL DEALER IT WAS PURCHASED FROM THEY WERE UNABLE TO FIND ANY PROBLEMS AND THERE WERE NO DIAGNOSTIC CODES SET BY THIS ENCOUNTER. THE VEHICLE WHEN FOR A FEW WEEKS WITHOUT HAVING IT HAPPEN AGAIN BUT I WAS SURE TO KEEP THE TANK NEARLY FULL. YET WITHIN THE LAST WEEK IT BEGAN DOING IT AGAIN WITH MUCH MORE FREQUENCY. I DID SOME ON LINE RESEARCH AND CAME UP WITH A RECALL ON THE SENDING UNITS AND WHEN I CALLED A CHRYSLER DEALERSHIP ASKING ABOUT THE RECALL AND GIVING THE SERVICE PERSON MY VIN I WAS TOLD THERE WAS NO INFO MATCHING MY VIN. SO I WENT BACK TO MY PURCHASING DEALER AND WHEN I BROUGHT THE CAR IN I WAS TOLD THAT IT WAS A FUEL SENSOR AND THAT IT WOULD BE TAKEN CAR OF. SO AFTER HAVING NO USE OF MY CAR FOR A FEW DAYS I PICKED IT UP THIS EVENING THINKING IT WAS REPAIRED AND LOW AND BEHOLD I WAS BARELY OUT OF THE DEALERS LOT AND THE SAME FUEL GAUGE ISSUES ARE ONCE AGAIN OCCURRING. I FIND IT HARD TO BELIEVE THAT MY PARTICULAR PACIFICA ISN'T EXPERIENCING THE SAME ISSUES THAT ARE PART OF THE RECALL INFO THAT I WAS ABLE TO GET ONLINE. I FEEL THAT CHRYSLER IS DOING A DISSERVICE TO IT'S CUSTOMERS BY NOT TAKING CARE OF THIS PROBLEM SEEING AS IT APPEARS TO BE A LARGE SCALE PROBLEM FROM WHAT I HAVE BEEN SEEING ONLINE. *TR
TODAY IS THE SECOND TIME MY POWER WINDOW BROKE. 3 MONTHS AGO THE DRIVER SIDE REAR WINDOW FELL OUT OF THE TRACK AND IT COST $275 TO REPAIR. GLASS WAS OK. TODAY WHEN I PUT THE DRIVERS WINDOW DOWN THE WINDOW SHATTERED AS IT DROPPED DOWN INSIDE. I HAVE OWNED CHRYSLER PRODUCTS SINCE 1952 AND NEVER HAD THIS PROBLEM. *TR
DASH IS CRACKING, IN THE CENTER, STARTING FROM THE WINDSHIELD AND GOING TOWARDS THE PASSENGER COMPARTMENT. DASH BULGING ON DRIVER'S SIDE AT WINDSHIELD. *TR
1. DRIVING ON TROPICANA AVE GOING 30 MPH WHEN ALL THE SUDDEN I HEARD A KNOCK SOUND AND I STARTED SMELLING FUEL. I PULLED OVER AND INSPECTED THE VEHICLE AN NOTICES A SMALL STEEL OBJECT STICKING OUT OF THE GAS TANK AND FUEL WAS LEAKING ALL OVER THE PLACE. WHEN I CALLED THE DEALERSHIP I FIND OUT OUR WARRANTY DOESN'T COVER THE REPAIR, NOR WOULD THEY HELP IN ANY WAY WITH A LOANER CAR. ALL THE MONEY WE SPEND TO GET SLAPPED IN THE FACE WITH SOMETHING THAT WAS IN NO WAY OUR FAULT. I FIGURE ANY TYPE OF PROTECTION TO THE GAS TANK WOULD HAVE PREVENTED THIS FROM HAPPENING, OR EVEN PERHAPS RELOCATING THE GAS TANK AS IT SITS WAY TO LOW TO THE GROUND AS IT IS. *TR
WHILE DRIVING ON THE INTERSTATE 500 MILES AWAY FROM HOME THE TRANSAXLE IN MY 2004 CHRYSLER PACIFICA BROKE. WHEN IT WAS TOWED TO A CHRYSLER DEALERSHIP I WAS TOLD THAT IT WOULD BE SOMETIME UNTIL THEY COULD OBTAIN A NEW TRANSAXLE AS THERE IS A "GLOBAL BACK ORDER OF THEM". THAT IN ITSELF SHOULD TELL THE NHTS SOMETHING. SINCE I WAS 500 MILES AWAY FROM HOME, LABOR DAY WEEKEND AND NO RENTAL CARS AVAILABLE, AND NO PARTS AVAILABLE, MY ONLY OPTION WAS TO TRADE A BROKE DOWN CAR IN ON A NEW ONE. I WILL NEVER EVER DRIVE ANOTHER PACIFICA. IT IS CLEAR TO ME NOW, WHY THEY HAVE ALL THE SAFETY FEATURES IN THE PACIFICA, YOU WILL NEED IT WHEN THE TRACTOR TRAILER THAT IS BEHIND YOU, RUNS YOU OVER WHEN THE TRANSAXLE BREAKS. *JB
DRIVER'S SEAT MEMORY PERIODICALLY FAILS. DASH WILL DISPLAY "MEMORY DISABLED - VEHICLE NOT IN PARK" ON INFORMATION DISPLAY. DIAGNOSED AS SHORT IN SEAT SWITCH. SWITCH REPLACED. PROBLEM PERIODICALLY STILL EXISTS EXCEPT, ON OCCASION, THE SEAT WILL NOW MOVE FORWARD WHILE VEHICLE IS BEING DRIVEN PINNING DRIVER TO STEERING WHEEL. *JB
2004 CHRYSLER PACIFICA WITH APPROX. 46,000 MILES LOGGED. ELECTRIC SEATS, DRIVER AND PASSENGER NO LONGER ADJUST. ALSO, DRIVER MEMORY AND PEDAL HEIGHT ADJUSTMENT INOPERATIVE. AS MY SPOUSE AND I ARE ABOUT 12" DIFFERENT IN HEIGHT, SHE IS NO LONGER ABLE TO DRIVE THE CAR. WHEN SHE ATTEMPTED TO DRIVE IT, SHE WAS UP AGAINST THE STEERING WHEEL AND SAID IT WAS TOO DANGEROUS. *JB
AFTER HAVING NO PROBLEMS WITH THE 2004 CHRYSLER PACIFICA FOR NEARLY 2 YEARS, ALL OF A SUDDEN OVER THE LAST 2 WEEKS IT HAS BEGUN TO STALL AT INAPPROPRIATE TIMES. THE FIRST TIME I WAS SLOWING DOWN FOR A CAR IN FRONT OF ME IT JUST DIED. THE NEXT 2 TIMES IT HAPPENED WHILE I WAS ON THE INTERSTATE USING CRUISE CONTROL AT 70 MPH. THE NEXT TIME I WAS ON THE INTERSTATE WITHOUT CRUISE CONTROL. TODAY, IT HAPPENED WHILE I WAS IDLING IN PARK, ENGINE FULLY WARMED UP. EACH TIME ALL DASHBOARD LIGHTS WENT OUT, AND THE KEY WAS IN SWITCH BUT NOT ON. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE BY TURNING IGNITION TO ON WITHOUT HAVING TO STOP AND WITHOUT HAVING TO SHIFT OUT OF DRIVE. AT FIRST, I THOUGHT MAYBE I WAS HITTING KEY WITH MY KNEE, I WAS A BIT TALL, BUT THIS LAST TIME, MY LEG WAS NOWHERE NEAR THE IGNITION. I HAVE A KILL SWITCH ALARM SYSTEM, BUT NO ONE HAS BEEN ABLE TO DETERMINE THE SOURCE OF MY PROBLEM. *TR
INCIDENT OCCURRED FOUR TIMES OVER LAST TWO DAYS. DRIVING ON URBAN DIVIDED HIGHWAY AT APPROXIMATELY 55 MPH AT STEADY SPEED ON A FLAT, RELATIVELY STRAIGHT SECTION OF HIGHWAY, FUEL GAUGE BEGAN FLUCTUATING. FLUCTUATIONS OF THE NEEDLE SWUNG FROM THE CURRENT FUEL STATE OF JUST OVER INDICATED HALF TANK OF FUEL TO THE COMPLETELY EMPTY INDICATION. LOW FUEL WARNING LIGHT ILLUMINATED WHEN NEEDLE FELL BELOW THE CRITICAL POINT FOR ILLUMINATION. OTHER SWINGS OF THE NEEDLE RANGED FROM CURRENT STATE TO ANYTHING BELOW THE CURRENT STATE AND RETURNED TO PROPER INDICATION. NO FUEL WAS LOST. NO LEAKS. N EACH INCIDENT, AFTER APPROXIMATELY THREE MINUTES OF ERRONEOUS READINGS, THE FUEL GAUGE RETURNED TO NORMAL INDICATIONS. *AK
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE HAS EXPERIENCED SEVERAL FAILURES SINCE THE DATE IT WAS PURCHASED. THE WEATHER STRIPPING CAME OFF AND WAS TAKEN TO THE DEALER TWICE FOR REPAIR. THE LOCKS ON THE DRIVER SIDE FAIL TO INDICATE WHEN THE DOORS ARE LOCKED. TWO WEEKS AGO, WHILE DRIVING 30 MPH, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. ADDITIONALLY, THE STEERING WHEEL FELT AS IF IT WOULD DETACH. WHEN THE VEHICLE CAME TO A STOP, THE CONTACT DISCOVERED THAT THE REAR TIRES APPEARED LOOSE AND THE REAR AXLE FAILED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS TOWED TO THE REPAIR SHOP. THE WEATHER WAS SUNNY AT THE TIME OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
WHILE DRIVING THE FUEL GAUGE SUDDENLY DROPPED FROM 1/2 TANK TO EMPTY AND THE FUEL ALARM SOUNDED. I WAS ABLE TO IMMEDIATELY STOP AND REFUEL WHILE ONLY BEING ABLE TO FILL ABOUT 1/2 A TANK FULL. THIS HAPPENED ON THREE DAYS WILL ON VACATION TRAVELING. I CALLED MY HOME PURCHASE DEALER AFTER THE SECOND EVENT TO DISCUSS THE PROBLEM AND WAS ADVISED TO KEEP THE FUEL ABOVE 1/4 TANK AND BRING TO THE SHOP ON RETURN FROM VACATION. UPON INSPECTION, I WAS ADVISED THAT NOT ONE BUT BOTH FUEL PUMPS HAD 2 DIFFERENT ERROR CODES. I WAS AWARE OF THE FUEL PUMP PROBLEM AND RECALL AND ADVISED, ONLY ON ASKING, THAT THE VIN NUMBER OF MY VEHICLE WAS NOT INCLUDED IN THE RECALL LIST AND I WAS 4,000 MILES BEYOND WARRANTY. THE FULL REPAIR WAS ON ME FOR $600+ DOLLARS. IT IS OBVIOUS THAT FROM OTHER POSTINGS OF THIS PROBLEM THAT THIS IS A MANUFACTURER DEFECT AND MY VIN NUMBER SHOULD HAVE BEEN COVERED. I COULD NOT GET SATISFACTION FROM THE DEALER OR CHYRSLER. AFTER PURCHASING CHRYSLER FOR THE LAST 3 NEW VEHICLE PURCHASES I AM NOT INCLINED FOR CHRYSLER TO BE SELECTED FOR MY NEXT NEW VEHICLE PURCHASE.*AK
TL*THE CONTACT OWNS 2004 CHRYSLER PACIFICA. SHE STATED THAT THE ENGINE MOTOR MOUNTS ARE CONSTANTLY KNOCKING. THE DEALER REFUSED TO REPAIR DUE TO THE MOTOR MOUNTS NOT BEING COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 77,000. THE CONTACT DID NOT KNOW THE EXACT PURCHASE DATE OF THE VEHICLE.
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. ON MAY 30, 2007, THE VEHICLE LOST POWER WHILE DRIVING 25 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED THE PREVIOUS DAY. ON BOTH OCCASIONS, THE VEHICLE RESTARTED BUT THE MOST RECENT LOSS OF POWER TOOK A LITTLE LONGER. THE CONTACT STATED THAT THERE IS SAFETY RECALL # 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) FOR HER VEHICLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE MAKING A LEFT TURN, THE VEHICLE COMPLETELY SHUTS OFF AND HAS TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THE FAILURE WAS UNABLE TO BE DUPLICATED. THERE IS RECALL # 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) ON THE VEHICLE BUT THE CONTACT'S VIN IS NOT INCLUDED. THE FAILURE CONTINUES TO PERSIST. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 8,000.
THE FRONT ROTORS ON MY 2004 CHRUSLER PACIFICA ARE IN NEED OF "TURNING" AGAIN FOR THE SECOND TIME. THE FRONT ROTORS WERE FIRST TURNED BY CHRYSLER IN JANUARY 2006 AT ROUGHLY 40000 MILES, BUT NEED TURNING AGAIN NOW AT NEAR 50000 MILES. THIS, TO ME, IS INDICATIVE OF A WEAKNESS IN THE DESIGN OF THE BRAKE SYSTEM. *AK
CHRYSLER PACIFICA 04 FRONT WHEEL DRIVE. *TR
HAVE HAD MANY INSTANCES WHERE THE POWER SEATS IN MY 2004 CHRYSLER PACIFFICA WERE NOT ABLE TO MOVE. THIS HAS HAPPENED IN INSTANCES IN WHICH IT POSES A SIGNIFICANT DRIVER SAFETY ISSUE. ON ONE OCCASION MY WIFE HAD TO DRIVE THE VEHICLE WITH HER BODY ALMOST PINNED AGAINST THE STEERING WHEEL. THIS SEEMS TO BE A KNOWN PROBLEM WITH MANY CHRYSLER PACIFICA'S, I HAVE BROUGHT IT TO TWO SEPARATE DEALERS, AND THEY BOTH ADMIT THEY HAD MANY OCCURRENCES OF THIS. THERE ARE AT LEAST TWO SEPARATE TECHNICAL SERVICE BULLETINS RELATING TO THIS ISSUE. THEY REFUSE TOO PERFORM ANY SERVICES UNDER A SAFETY ALERT. IT'S ONLY A MATTER OF TIME UNTIL THERE IS A FATALITY RELATED TOO THIS PROBLEM. THIS IS AN EXTREME SAFETY ISSUE , AND SHOULD BE RECALLED BY THE MANUFACTURER.*AK
HAD TO HAVE MY 2004 PACIFICA STATE INSPECTION DONE, IT FAILED INSPECTION FOR THE FRONT RIGHT TIE ROD. THE MECHANIC SHOWED ME THAT IT WAS COMPLETELY WOREN OUT AND THE WHOLE WHEEL SHOOK BACK AND FORTH. THIS PUT MY CHILDREN IN DANGER EVERYDAY. THERE IS NO REASON FOR THIS TO HAVE WORN OUT.*AK
ON SEVERAL (10+) OCCASIONS IN THE LAST MONTH, OUR CAR HAS LOST POWER WHILE DRIVING FROM WHAT APPEARS TO BE A FUEL STARVATION ISSUE. ON THE LAST EVENT WE WERE NEARLY REAR-ENDED BY FOLLOWING CARS DUE TO THE SPORADIC ACCELERATION/DECELERATION. I HAVE BROUGHT THE PACIFICA TO THE DEALER TWICE TO HAVE THE PROBLEM DIAGNOSED AND HAVE BEEN TOLD TWICE THAT NO PROBLEM CAN BE FOUND AND THE COMPUTER DOES NOT INDICATE A "FAULT CODE" FOR WHY THE CHECK ENGINE LIGHT IS ON.
TL*- THE CONTACT STATED THAT HER 2004 CHRYSLER PACIFICA'S REAR ENGINE MOUNT NEEDED TO BE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ON CLEAR SUNNY DAY, SHE HEARD A TICKING NOISE COMING FROM UNDER THE HOOD OF THE VEHICLE. SHE STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED THE CONTACT THAT HER REAR ENGINE MOUNT HAD BROKEN. THE DEALERSHIP STATED THAT HAD SHE NOT BROUGHT THE VEHICLE IN THE ENGINE COULD HAVE FALLEN OUT OF THE VEHICLE. THE CONTACT STATED THAT SHE FOUND OTHER PEOPLE HAVING THE SAME PROBLEM ON THE INTERNET. THE CONTACT STATED THAT THIS WAS NOT COVERED UNDER WARRANTY. THE CURRENT MILEAGE WAS 44,000 MILES.
RIGHT FRONT INNER TIE ROD END WAS FOUND TO HAVE TOO MUCH PLAY TO DO AN ALIGNMENT AFTER REPLACEMENT OF TIRES. NO PARTS AVAILABLE. QUOTED $1500 FOR SERVICE BY CHRYSLER. VEHICLE HAS 53,000 MILES- NO WAY MAJOR SUSPENSION COMPONENTS SHOULD BE IN NEED OF REPLACEMENT. TIE ROD END NOT REPLACEABLE BY ITSELF- ENTIRE STEERING ARM, TIE ROD ENDS AND STEERING BOX MUST BE REPLACED AT A PARTS COST OF OVER $750! *JB
WHEN DRIVING AT HIGHWAY SPEEDS OR SLOWER, WHEN SLOWING DOWN CAR WOULD SHAKE BAD,TOOK TO DEALER, SAID BAD TIRES. REPLACED TIRES KEEP DOING IT, BACK TO DEALER 3 WEEKS LATER LEFT TIRE ROD WAS BAD. DEALER REPLACED BRAKES, ROTORS AT 25,000 MILES, WE NOW HAVE 53,000 WHEN ROD GOES OUT. HELP ALSO TRANSMISSION PROBLEMS RESULTING IN LOOSE BOLTS IN FRONT AXLES LOUD CLUNK BACK AGAIN. *JB
TL*- THE CONTACT STATED THAT THE 2004 CHRYSLER PACIFICA HAD STALLING PROBLEMS. SHE STATED THAT 2 MONTHS AGO WHILE DRIVING AT 55 MPH SHE LOOKED DOWN AT THE DASHBOARD AND NOTICED THAT ENTIRE DASHBOARD DISPLAY FAILED. THE POWER STEERING LOCKED, AND SHE TRIED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE LOST POWER. SHE CALLED WARWICK CHRYSLER JEEP DEALERSHIP, AND WAS INFORMED THAT THIS WOULD HAVE TO HAPPEN AGAIN ,AND THAT THE ENGINE LIGHT HAS TO COME ON IN ORDER FOR THEM TO DO ANYTHING. THE CONTACT DROVE THE VEHICLE FOR ABOUT 2 MONTHS AND NOTHING HAPPENED, BUT SHE DID NOTICE THAT WHEN STARTING THE VEHICLE THE DASHBOARD LIGHTS WERE VERY DIM, THE GPS LIGHTS WERE DIM ALSO. WHILE DRIVING ON 02/07/07 AT 55 MPH THE VEHICLE STALLED ON THE HIGHWAY AGAIN. SHE STATED THAT THE ENTIRE DASH, THE GPS, THE STEERING CUT COMPLETELY OFF. SHE STA SHE HAD A SATELLITE RADIO PLUGGED INTO THE HOT PLUG, THAT WAS DIRECTLY CONNECTED TO THE BATTERY AND THAT DIDN'T SHUT OFF. THE CONTACT TOOK THE VEHICLE TO WARWICK, AND THEY INFORMED HER THAT THEY NEEDED TO UPDATE THE COMPUTER WHICH COST THEM $140.00. THE CONTACT STATED THAT SHE FOUND ON THE INTERNET A SERVICE BULLETIN FOR THE SAME PROBLEM. THE CONTACT FOUND RECALLS 06V432000 & 04V113000 FOR 2004-2006 VEHICLES. THE CURRENT MILEAGE WAS 68111, AND THE FAILURE MILEAGE WAS 62500.*AK
I HAVE A 2004 CHRYSLER PACIFICA. MY WIFE AND KIDS WERE AT THE STORE WENT IN FOR FIVE MINUTES CAME BACK OUT AND THE CAR WOULD NOT START. BY THE WAY IT WAS ABOUT 10 DEGREES OUT AT THE TIME. THANK GOD THERE WAS SOMEONE AROUND TO JUMP START THE CAR. MY WIFE FINALLY GOT TO WHERE SHE WAS GOING AND SHUT THE CAR DOWN AND TRIED TO START IT IMMEDIATELY AFTER AND IT WOULD NOT START IT WOULD JUST CLICK. THIRTY MINUTES LATER SHE WENT OUT THE CAR STARTED. ALL WEEKEND THE CAR WOULD START THEN THE NEXT TIME IT WOULD NOT. THIS HAS HAPPENED TOO MANY TIMES TO US WE DO NOT KNOW IF WE ARE GOING TO MAKE WHERE WE NEED TO GO OR NOT. THIS HAS HAPPENED TEN TO FIFTEEN TIMES TO THIS VEHICLE. *JB
TL* - THE CONTACT STATED THAT HE PURCHASED HIS 2004 CHRYSLER PACIFICA AND TWO WEEKS LATER, THE VEHICLE STALLED FREQUENTLY. THE CONTACT STATED WHILE DRIVING 25-35 MPH THE ENGINE WILL SHUT OFF. TO RESTART THE VEHICLE THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL; HOWEVER THERE HAVE BEEN OCCASIONS WHEN THE VEHICLE WOULD NOT RESTART. THE DEALER IS UNABLE TO DIAGNOSE THE FAILURE.
LOW BEAM HEAD LIGHT BURNS OUT AT 34K MILES. REPLACED H7 (OEM) LAMP MYSELF BECAUSE DEALER CLAIMS IT IS A MAINTENANCE ITEM AND NOT COVERED UNDER WARRANTY. UPON INSTALLING NEW LAMP THE OTHER LOW BEAM LAMP EXPIRED. I BELIEVE THERE IS A DEFECT AND CHECKED MY CAR STATS TO VERIFY ANY REPORTS. I SEE I AM NOT ALONE. *JB
TL* - THE CONTACT HAS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CLOCK DISPLAY TURNS OFF, THE GAS GAUGE NEEDLE FLOATS UP AND DOWN, AND ELECTRICAL EQUIPMENT WOULD GO DIM. THE CONTACT STATED THAT THE GAS GAUGE REGISTERS THE FUEL AS LOW WHEN THE GAS TANK IS ALMOST FULL AND THAT A REAR INTERIOR LIGHT GOES ON. ALSO, THE DVD PLAYER SWITCHES SONGS AS IF IT WERE SEARCHING FOR RADIO STATIONS. THE CHILD SAFETY LOCKS FOR HER WINDOWS ONLY WORK OCCASIONALLY. THE HEATER DOESN'T ALWAYS TURN ON, BUT WHEN IT DOES IT CANNOT BE ADJUSTED UNLESS THE POWER TO THE VEHICLE IS TURNED OFF. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WHILE SHE WAS DRIVING 55 MPH WITH AN ODOMETER READING OF 58000 MILES. DURING ONE OF THE STALLING INCIDENTS SHE WAS TRYING TO CHANGE LANES, BUT THE CAR WOULD NOT ACCELERATE, SO SHE PULLED OVER ONTO THE MEDIAN WHERE THE CAR TURNED OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. *NM
I LEFT HOME YESTERDAY WITH 5 CHILDREN IN THE CAR WITH ME TO TAKE MY DAUGHTER TO HER BALLET AND MUSIC LESSONS. EVERYTHING WAS FINE WHEN WE LEFT AND I DON'T REMEMBER ANYTHING SIGNIFICANT HAPPENING ON THE DRIVE. AFTER RETURNING HOME, MY OLDEST DAUGHTER WENT TO THE GARAGE TO GET SOMETHING OUT OF THE CAR. SHE CAME BACK IN AND TOLD ME THE GARAGE SMELLED OF GASOLINE. I WENT OUT TO FIND A HUGE PUDDLE OF GAS UNDER THE CAR AND THE PLASTIC (OF ALL THINGS) COUPLING BETWEEN THE TANK AND THE LINE LEAKING PROFUSELY. WE TOOK THE CAR IN FOR REPAIRS THIS MORNING AND FOUND THAT WE ARE GOING TO HAVE TO REPLACE THE ENTIRE TANK AS IT IS ALL MADE AS ONE PIECE. THE TANK ALONE IS $500.00. THAT ISN'T INCLUDING TAX OR LABOR. I AM ALSO WITH OUT A CAR FOR THE NEXT 3 DAYS. THANKFULLY NO ONE WAS HURT, BUT WHEN I THINK OF WHAT COULD HAVE HAPPENED TO MY CHILDREN... NOT TO MENTION HAD MY DAUGHTER NOT FOUND THE LEAK AND WE HAD LET IT LEAK A FULL TANK OF GAS OUT INTO THE GARAGE UNDER WHERE MY CHILDREN SLEEP! WHY DID THEY MAKE THAT THING OUT OF PLASTIC AND NOT PROTECT IT FROM DEBRIS ON THE ROAD?? *JB
THE CONTACT STATES THAT BATTERYWAS LEAKING ACID. WHEN THIS HAPPENS IT DISABLED THE CRUISE CONTROL. *AK
FRONT TRANS BRACKET BROKE. ASKED CHYRSLER TO DO SOMETHING. THEY EXPEDITE PART THROUGH SERVICE/PARTS AT DEALERSHIP. TOLD 3 MONTH WAIT WITH NO DEFINITE DELIVERY. NO PART AVAILABLE DUE TO BACKLOG. TEN CUSTOMERS WAITING FOR PART IN UNITED STATES. BELIEVE THIS IS A DEFECTIVE PART AND SAFETY DEFECTIVE PART. TRANSMISSION/ ENGINE CAN COME APART WHILE VEHICLE IS MOVING. *JB
CAR STALLED (SHUT DOWN COMPLETELY) IN SUBURBAN TRAFFIC. WAS ABLE TO BE RE-STARTED. *JB
A HOLE IN THE GAS TANK. NORMAL DRIVING CONDITIONS, NO OFF ROAD USE. UNABLE TO DRIVE UNTIL FIXED. DEALER CHARGED $70 TO LOOK AT THE PROBLEM. DEALER QUOTED $958 FUEL TANK REPLACEMENT. *NM
WE HAVE A 2004 CHRYSLER PACIFICA MANUFACTURED ON 10/31/03. IN NOVEMBER 2006 @ 49K MILES, WE BEGAN TO ENCOUNTER PROBLEMS WITH THE FUEL LEVEL INDICATOR. EVEN THOUGH THE TANK WAS FULL IT WILL DROP TO EMPTY AND INDICATE LOW FUEL. IT THEN IT WILL BOUNCE BACK TO HALF FULL OR FULL. THEN DROP AGAIN TO LOW FUEL. IT MAY DO THIS 10 TIMES DURING A SHORT CROSS TOWN TRIP. WE TOOK IN BACK TO DEALER AND WAS TOLD IT WAS A BAD FUEL CONTROL MODULE AND THAT CHRYSLER HAD JUST ISSUED A RECALL (F44) FOR THIS VERY REASON, BUT THAT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I CALLED CHRYSLER TO SEE WHY IT WAS NOT COVERED, BUT THEY SAID SINCE MY VIN NUMBER WAS NOT INCLUDED THAT MY REPAIR WOULD NOT BE COVERED UNDER THE RECALL. I WOULD LIKE TO MAKE A COMPLAINT THAT THE CHRYSLER RECALL F44 DID NOT INCLUDE ALL THE EFFECTED CARS, SINCE MY VEHICLE IS EXPERIENCING THE SAME FAILURE AS THOSE CARS IDENTIFIED IN THE RECALL. *NM
POWER LIFTGATE BEGINS FAILING IN COOL WEATHER (APPROX 40 DEGREES F). LIFTGATE WILL FAIL TO LATCH AND WILL DRAIN BATTERY. *JB
DT*: THE CONTACT STATED WHEN THE VEHICLE WAS STARTED, THE ENGINE SPUTTERED AND DIED TWICE. THE VEHICLE WAS ABLE TO BE STARTED, AND WHILE DRIVING 30 MPH, FLAMES WERE OBSERVED COMING FROM THE UNDERSIDE OF THE ENGINE COMPARTMENT. THE VEHICLE WAS STOPPED, THE FIRE DEPARTMENT WAS CALLED, AND THE VEHICLE WAS TAKEN TO A SERVICE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS ALSO NOTIFIED. THE FOLLOWING DAY, THE CHECK ENGINE LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEALER SEVERAL TIMES, HOWEVER THE DEALER WAS STILL UNABLE TO DETERMINE ANY PROBLEMS. SINCE THAT TIME, WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE SPUTTERED BRIEFLY ON SEVERAL OCCASIONS. ON ONE OCCASION, THE VEHICLE SPUTTERED AND STALLED COMPLETELY. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY AND WAS DRIVEN TO A DIFFERENT SERVICE DEALER, WHO REPLACED PARTS OF THE FUEL SYSTEM AND THE OXYGEN SENSOR. THE PROBLEMS PERSISTED. THERE WAS A NHTSA RECALL #06V432000, WHICH PERTAINS TO THE AUTOMATIC TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
THE CHRYSLER PACIFICA 2004 IS AN EXTREMELY DANGEROUS VEHICLE. THE CAR STALLED THREE TIMES ON ME ON THE HIGHWAY WHERE I NEARLY GOT INTO AN ACCIDENT. ANOTHER TIME, THE RIGHT AXLE CAME OFF AND THE CAR ROLLED DOWN A HILL AND NEARLY HIT A WOMAN. I COULD HAVE KILLED PEOPLE MANY TIMES WITH THE PACIFICA SINCE IT IS AN EXTREMELY DANGEROUS VEHICLE TO DRIVE. I FOUND OUT THAT MANY PEOPLE HAVE THESE EXACT SAME ISSUES. PLEASE DO SOMETHING ABOUT IT BEFORE IT GETS TOO LATE. THANK YOU. *NM
I LEASE A 2004 PACIFICA WITH APPROX 30,000 ON THE VEHICLE. SEVERAL WEEKS AGO WHILE DRIVING UP AN INTERSTATE HIGHWAY I FELT A FRONT VIBRATION AND SUDDENLY HEARD A LOUD THUMP. I IMMEDIATELY EXITED MY CAR TO SEE IF I HAD A FLAT TIRE AND NOTICED THAT WHAT HAD MADE THE NOISE WAS FROM LOSING THE BOTTOM HALF OF MY FRONT BUMPER. I DROVE DIRECTLY TO MY DEALER WHEREBY THE FRONT WAS INSPECTED AND REFERRED TO THE DISTRICT PARTS MANAGER FOR CHRYSLER. I HAVE JUST RECEIVED WORD FROM CHRYSLER THAT THEY, NOR THE DEALER, WILL COVER THIS 'LOST PART' BECAUSE I NEVER RETRIEVED IT FROM THE INTERSTATE WHERE IT WAS LYING IN THE MIDDLE OF THE ROAD AND HAD ALREADY BEEN RUN OVER BY AT LEAST ONE OR TWO 18 WHEELER TRUCKS. I FURTHERED WHETHER CHRYSLER EXPECTED ME TO PICK UP THIS LARGE PIECE IN MY BUSINESS ATTIRE OR MORE IMPORTANTLY RISK MY LIFE IN DOING SO BECAUSE IF I HAD RETRIEVED THE PIECE FROM THE HIGHWAY THEN THEY WOULD CONSIDER IT UNDER WARRANTY. I ACTUALLY HAD THE CAR IN FOR A ROUTINE 3000 MILE INSPECTION 1 WEEK PRIOR TO THIS INCIDENT AND WOULD HAVE EXPECTED THAT SOMETHING LIKE THIS WOULD HAVE BEEN NOTED BY THE MECHANIC. CHRYSLER SAY'S THAT THEY BACK THEIR DEALERS WHICH NATURALLY SOLICITED A RESPONSE FROM ME THAT THEY SHOULD RATHER BACK THEIR CUSTOMERS FIRST. CHRYSLER BROADCASTS AN EXCELLENT BUMPER TO BUMPER WARRANTY AND OTHER THAN MY FAN BELT FAILING WITHIN TWO MONTHS SINCE TAKING POSSESSION OF THE CAR I HAVE NOT USED THE WARRANTY. *NM
OUR 2004 CHRYSLER PACIFICA HAS STALLED MULTIPLE TIMES AND BEEN TAKEN TO THE DEALERSHIP. THEY CANNOT REPRODUCE THE PROBLEM AND THEREFORE SAY THEY CANNOT DO ANY REPAIRS. THE KEY TURNS AND MAKES A SOUND AND SHUTS OFF, SOMETIMES AFTER SEVERAL ATTEMPTS IT WILL START AND WE HAVE TAKEN IT DIRECTLY TO THE DEALERSHIP, THEY CANNOT GET ANY COMPUTER READINGS. *NM
I AM ONLY THE SECOND OWNER MY 2004 PACIFICA FOR THREE MONTHS AND HAVE NEVER OWNED A VEHICLE WITH THIS MANY PROBLEMS. I ONLY DROVE IT TWO WEEKS WHEN I STARTED HEARING A TERRIBLE RATTLING NOISE AROUND THE FRONT RIGHT TIRE. I HAD MY LOCAL CHRYSLER DEALERSHIP LOOK AT THE CAR. THEY SAID I NEED TO REPLACE THE ROTORS AND SWAY LINKS. WE REPLACED THOSE HOWEVER THE PROBLEMS WAS NOT FIXED. I TOOK IT BACK AT WHICH NOW IT'S POURING OIL OUT FROM UNDER IT. THEY ATTEMPTED TO FIX IT HOWEVER THEY DO NOT. I TOOK IT BACK A THIRD TIME THEY FINALLY FIXED THE OIL LEAK BUT THE RATTLING AND POPPING IN THE FRONT SUSPENSION IS STILL THERE. I HAVE SINCE TAKEN IT TO AN INDEPENDENT MECHANIC WHO ASSISTED THAT THE TOP AND BOTTOM MOTOR MOUNTS WERE COMPLETELY BROKEN. I REPLACED THOSE AND THEY SEEM TO THINK THE POPPING IS POSSIBLY THE CONTROL ARM OR BUSHINGS. ONLY TWO DAYS AGO THE AIR PRESSURE SENSOR IN THE LEFT FRONT WHEEL BROKE AND I HAVE AN ENGINE LIGHT ON. THE ENGINE LIGHT READER STATED THE CAR HAD AN EMISSION SYSTEM LEAK. I CAN NOT BELIEVE A CAR THIS NEW COULD HAVE ALL THESE PROBLEMS. I AM VERY UNSATISFIED WITH THIS AUTOMOBILE. I AM IN SHOCK. CHRYSLER SHOULD MAKE THIS RIGHT. *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Chrysler Pacifica → · Every Pacifica year → · How the figures are calculated →