I HAVE A 2004 CHRYSLER PACIFICA AND I HAVE BEEN EXPERIENCING STARTING/STALLING PROBLEMS WITH IT. THE PROBLEMS STARTED WITHIN 9 MONTHS OF MY PURCHASE DATE. EACH TIME THE DEALERSHIP WASN'T ABLE TO RE-CREATE. I HAD THE BATTERY REPLACED BUT I AM STILL HAVING THE PROBLEM. IT IS NOW AT THE DEALERSHIP AFTER BEING TOWED BECAUSE IT WOULDN'T START AND OF COURSE THEY CAN'T DUPLICATE THE PROBLEM. I HAVE LOGGED A COMPLAINT ON THE CARSPACE.COM. I ASKED MY SERVICE MANAGER IF HE WAS AWARE OF THE STARTING/STALLING PROBLEM WITH THE PACIFICA AND HE TOLD ME NO. PLEASE HELP ME. *JB
2004 Chrysler Pacifica complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
ON OCT 20,2006 MY THIRD (EMISSION FAILURE) HAS HAPPENED TO MY CHRYSLER PACIFICA 2004 FWD MODEL (48,535 MILES). THIS MODEL HAD PROBLEMS IN THE PAST-MOST HAVE BEEN CORRECTED. THE FIRST WAS ENGINE STALLING, WHICH WAS REPAIRED WITH UPDATED SOFTWARE. THE NEXT WAS MY A/C CONTROL/HVAC UNIT WHICH WOULD NOT LIGHT, NOISE FROM BUSHINGS WAS REPLACED. FLICKERING OF DASH LIGHTS TIME TO TIME IS AN ISSUE-THE CURRENT MAJOR PROBLEM IS THAT IT WILL NOT PASS EMISSIONS ON THREE OCCASIONS IT HAS FAILED NEXT VISIT WILL BE TO THE DEALER ON OCT 30,2006- NYS INSPECTOR/MECHANIC HAS TOLD ME THAT THE PC IN ALBANY IN NYS MAY NOT READ ALL CODES ALL PLACES SHOW -OXYGEN SENSOR AND CAT SENSOR AS BEING DOWN AND NOT READY ON THE PRINT REPORT-THIRD MECHANIC THINKS IT IS UNDER WARRANTY WHICH SI SHOULD BE AND THAT IT MAY BE THE ECM OR BUS SECTION OF THE MODULE-THIS IS BASED ON A SCAN TEST AND A OBD2 SYSTEM. FAILURES = 3 NYS INSPECTION FAILS -4TH WILL BE AT THE DEALERSHIP-CONSEQUENCES HOPING TO GET IT REPAIRED AS SOON AS POSSIBLE. *NM
ON MONDAY, 10/6/2003 MY WIFE WAS DRIVING HER NEW 2004 PACIFICA WHILE TRANSPORTING OUR 4 YEAR-OLD DAUGHTER TO HER PRE-SCHOOL CLASS. AS SHE WAS DRIVING THROUGH THE COMMUNITY DEVELOPMENT, SHE PREPARED TO MAKE A TURN INTO A BUSY INTERSECTION WHEN HER CAR SUDDENLY LOST ALL POWER TO THE ENGINE, STEERING AND BRAKES. THIS INTERSECTION IS FREQUENTED BY FAST MOVING TRACTOR-TRAILERS FROM THE DISTRIBUTION CENTER, AS WELL AS THE BREWERY. FORTUNATELY, NONE OF THESE TRACTOR-TRAILERS WERE PRESENT WHEN HER CAR''S ENGINE DIED AND SHE CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION. HAD THIS OCCURRED DURING A DIFFERENT MOMENT, THE OUTCOME OF THE STALL IN THE INTERSECTION WOULD HAVE BEEN TRAGICALLY DIFFERENT. MY WIFE HAD THE COMPOSURE TO SUCCESSFULLY RE-START THE ENGINE AND PROCEED TO A SAFE LOCATION WHERE SHE CALLED ME ON HER CELL PHONE.
AT MY 3 YEAR NY STATE INSPECTION (30K MILES+/-) WE WERE INFORMED THAT THE TIE RODS WOULD NOT PASS SAFETY INSPECTION. WE LUCKILY HAD 1 MONTH LEFT ON THE WARRANTY & CHYRSLER REPLACED THE ONE SIDE IN QUESTION, BUT WOULD DO NOTHING ON THE OTHER SIDE.
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, THE PASSENGER SIDE CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE STALLED AND RESTARTED. IT WAS DRIVEN TO THE DEALER WHO HAD NOT DETERMINED THE CAUSE OF THE DEPLOYMENT. UPDATED 10/30/2006 - *NM
VEHICLE DOOR LOCKS ACT ERRATICALLY. THE DOORS LOCK REPEATEDLY WHILE THE VEHICLE IS MOVING PAST THE 15 MPH MARK, ALSO, WHEN PARKED WITH OR WITHOUT THE KEYS IN THE IGNITION AND WITH OR WITHOUT THE ENGINE RUNNING. DEALER INSTALLED NEW DOOR MODULES BUT PROBLEM STILL PERSISTS. *NM
DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE ENGINE WAS EASILY RESTARTED. UPON INSPECTION BY A DEALER, IT WAS DETERMINED THE AUTOMATIC TRANSMISSION COMPUTER SOFTWARE NEEDED TO BE REPROGRAMMED. AFTER THE TRANSMISSION SOFTWARE WAS UPDATED, THE PROBLEM PERSISTED. THERE WAS A NHTSA RECALL, # 04V113000, REGARDING THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION, THEY TOLD ME THEY COULD NOT FIND A PROBLEM. I ASKED THEM TO DRIVE IT. THEY CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT PROBLEM. MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES EACH TIME USING STICKY TAPE. IT DOESN'T WORK. *JB
1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. 3- I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION UNTIL IT PASSES FIRST GEAR. THEY TOLD ME THEY COULD NOT FIND A PROBLEM. THEY TOLD ME I COULD PICK UP THE CAR. I ASKED THEM TO DRIVE IT. THEY NOW FOUND THE PROBLEM AND CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT A PROBLEM. 4- MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES. THEY SAID THE MANUAL TELLS THEM TO USE STICKY VELCRO TAPE. I KEEPS HAPPENING. *JB
CAR STALLS FOR NO APPARENT REASON. *JB
04 CHRYSLER PACIFICA FAILS TO START. NOTHING HAPPENS OR BRIEFLY START & DIE OUT. STARTS AFTER PUMPING THE GAS PEDAL. DEALERS SERVICE DEPT CAN'T DUPLICATE STARTING PROBLEM THEREFORE CANNOT FIX. *JB
2004 CHRYSLER PACIFICA - AT 31185 MILES THE VEHICLE HAD A CRACKED ROTOR. THE REAR PASSENGER SIDE ROTOR IS CLOSE TO DISINTEGRATING, THOUGH THE VEHICLE WAS MAINTAINED PER FACTORY SCHEDULE EVERY 3000 MILES AT A 5 STAR CHRYSLER DEALERSHIP. THIS COULD HAVE EASILY RESULTED IN A TOTAL BRAKE FAILURE, RISKING THE LIFE OF MY FAMILY. CHRYSLER DOES NOT PROVIDE ANY GOODWILL COVERAGE FOR WHAT IS CLEARLY A SUPPLIER ISSUE. THE ROTOR IS CRACKED IN SEVERAL AREAS BUT IT IS FAR FROM BEING WORN. *JB
2004 CHRYSLER PACIFICA--REPEATED SERVICE ISSUES INCLUDING GAS TANK, GAS CAP/VAPOR LOCK, ELECTRICAL. *NM
DRIVING ROAD SPEED, THE 2004 PACIFICA WITH GAUGE READING "150 MILES TO EMPTY" STALLS AND THE GAUGE READ "38 MILES TO EMPTY". CANNOT RESTART BUT UPON ADDING 2.5 GAL OF GAS, STARTED AGAIN. STALLING OCCURRED AT LEAST 5X WITHIN A WEEK. DEALER INSTALLED SOLENOID 8059043 AND BODY CONTROL MODULE (BCM) BUT DID NOT CORRECT THE PROBLEM. *JB
DT*: THE CONTACT STATED HAVING PROBLEMS WITH THE BRAKES. WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO REPLACED THE FRONT BRAKES. THE BRAKE SENSORS DID NOT WORK PROPERLY WHEN THE INCIDENT OCCURRED. UPDATED 9/11/2006 - THE CALIPER BOLTS (SELF LOCKING) FELL OUT. THE DEALERSHIP INDICATED THAT THIS SHOULD NEVER HAPPEN. *NM
MY PACIFICA 2004 MODEL ENGINE JUST STALLED WHEN I TURNED INTO MY COMPANY'S PARKING LOT. THEN, I COULD NO LONGER STEER AND LOST CONTROL OF MY STEERING WHEEL. MY FRIENDS AT WORK DROVE RIGHT BEHIND ME AND JUST PASSED BY ALMOST HITTING ME LIKE A "SANDWICH." THEN, I CHECKED TO SEE IF THERE WAS ENOUGH FUEL IN THE TANK; I SAW ABOUT 3/4 LEFT ON THE FUEL GAUGE. SO, I RE-STARTED THE ENGINE AND PARKED MY CAR SAFELY IN THE ASSIGNED LOT. I NOTICED FOR THE FIRST TIME, THE FUEL GAUGE WENT FROM 3/4 LEVEL TO THE "FULL TANK" LEVEL AND STAYED THERE THE ENTIRE TIME. WHEN I DID RE-START THE ENGINE, AFTER 8 HOURS JUST TO GO HOME, I NOTICED THE FUEL GAUGE WAS STILL FULL. IT WAS VERY FUNNY AND STARTED TO DROP DOWN TO 3/4 AGAIN!! RIGHT AFTER THAT, I TOOK MY FOOT OFF THE GAS PEDAL TO LET THE ENGINE WARM UP, AS I ALWAYS DO, MY ENGINE COULD NOT HOLD ITS RPM TO KEEP RUNNING AND KEPT STALLING AGAIN REPEATEDLY. HOW DID I GO HOME THAT NIGHT? I RE-STARTED THE ENGINE AND TRIED TO HOLD ON THE GAS PEDAL FOR ABOUT 50-65 SECONDS BY WATCHING THE CLOCK IN MY CAR, THEN I HEARD A CLICKING SOUND FROM INSIDE OF THE ENGINE COMPARTMENT, E.G. AIR-CONDITION WORKING, OR IDLE TIMING, OR SOMETHING. BUT, I STILL KEPT MY FOOT ON THE GAS PEDAL UNTIL 100-110 SECONDS AND TOOK MY FOOT OF THE GAS PEDAL. THE ENGINE DID NOT STALL ANYMORE, SO, I LUCKILY COULD DRIVE HOME IN THE NIGHT. WHEN I ARRIVED AT HOME, I STOPPED THE ENGINE AND RE-STARTED AGAIN, MANY TIMES. THE ENGINE WAS PERFECTLY NORMAL AS I HAD BEEN DRIVING THEM FOR 2.5 YEARS, L
DT*: THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE IDLED ROUGHLY, BUCKED, AND STALLED COMPLETELY. THE VEHICLE WAS TAKEN TO SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE PROBLEM.
DT*: THE CONTACT STATED THAT THE FIRST EXPERIENCE WITH THE VEHICLE STALLING OCCURRED WHILE THE VEHICLE WAS UNDER WARRANTY. THE DEALER REPLACED THE FUEL MODULE AND REPROGRAMMED THE ENGINE, WHICH CORRECTED THE PROBLEM FOR A WHILE. THE VEHICLE STALLING ALSO OCCURRED WHILE CRUISING. THE ENGINE LIGHT ILLUMINATED PRIOR TO THE STALLINGS. DURING ONE INCIDENT, THE VEHICLE COMPLETELY STALLED ON THE HIGHWAY TRAVELING 65 MPH. THE ENGINE WOULD NOT RESTART NOR WOULD THE TRANSMISSION REENGAGED. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT THERE WAS A TSB REGARDING THE FUEL GAUGE. TWO MODULES WERE REPLACED IN THE FUEL TANK. THE MANUFACTURER INFORMED THE DEALERS THAT THE MODULES REPLACED WAS FOR ANOTHER VEHICLE TYPE BUT WAS OKAY TO USE ON THE VEHICLE TO WHICH THE PART WAS INSTALLED. AFTER THE REPLACEMENT PART, THE ENGINE STALLING CONTINUED WHILE CRUISING AND THE FUEL GAUGE WOULD DROP DOWN TO LOW FUEL. THE VEHICLE WAS TAKEN BACK TO THE DEALERS WHO REPLACED FUEL PUMP MODULE HOWEVER THE PROBLEM PERSISTS.
WHILE I AM DRIVING AND IF MY AIR CONDITIONER IS ON THERE IS A DRAMATIC LOSS OF POWER TO THE ENGINE, IF I AM AT A STOP LIGHT AND HAVE TO CLIMB A HILL FROM A COMPLETE STOP I IN MOST CASES HAVE TO TURN THE POWER TO MY AIR OFF SO THE ENGINE WILL INCREASE ITS POWER AND I CAN CLIMB THE HILL. IF I DO NOT TURN THE AIR OFF THE RPMS RACE UP REALLY HIGH AND I AM ONLY GOING MAYBE 20 MILES PER HOUR AND THE TRANSMISSION WILL NOT SHIFT AND THE ENGINE IS ROARING. SO ONCE TO THE TOP OF THE HILL IT FINALLY SHIFTS BUT EXTREMELY HARD AS THOUGH SOMETHING UNDERNEATH THE VEHICLE JUST BROKE.. ANOTHER THING THAT HAPPENS IS ALSO A PROBLEM WITH THE TRANSMISSION AND HOW HARD IT HITS WHEN IT SHIFTS, IT HAS ALWAYS SEEMED LIKE IT WAS NOT FLUID AND EASY AS IT SHOULD BE. ALMOST AS THOUGH IT IS DIFFICULT FOR IT, ESPECIALLY COMING DOWN FROM ABOUT 35 MILES PER HOUR AND LOWER DOWN INTO THE SECOND TO 1ST GEARS. IT WORRIES ME THAT A VEHICLE IN ITS PRICE RANGE AND CONSIDERING WHAT I PAID FOR IT THAT IT SHOULD BE MORE OF A JOY AND COMFORT FOR ME TO OWN AND DRIVE THAN IT IS. I AM AFRAID THAT ONE DAY THAT THE TRANSMISSION IS GOING TO COMPLETELY STOP SHIFTING SINCE IT IS SUCH A STRUGGLE FOR IT TO DO SO... WHAT ARE THE RULES FOR A CONSUMER THAT BELIEVES THEY HAVE A VEHICLE WITH DEFAULTS OR A LEMON? IS THERE ANYTHING A CONSUMER CAN DO ? *JB
AFTER PULLING INTO A PARKING SPACE, I WAS UNABLE TO GET THE CAR INTO PARK. IT WAS STUCK IN DRIVE. AFTER SEVERAL ATTEMPTS, I GOT IT INTO NEUTRAL. THIS WAS DANGEROUS SINCE I WAS AT A STOREFRONT. SHIFTER ASSEMBLY AND INTERLOCK CABLE WAS REPAIRED. *JB
2004 PACIFICA KEY WOULD NOT TURN IN IGNITION. *TS THE IGNITION CYLINDER HAD TO BE DRILLED OUT AND REPLACED. *JB
WHILE VACATIONING IN NORTH CAROLINA MY FUEL GAUGE WOULD READ FULL THEN 2 HOURS LATER EMPTY THEN WOULD GO TO HALF TANK THEN WHILE ON THE HIGHWAY WITH MY 5 YEAR OLD SON I RAN OUT OF GAS(ACCORDING TO THE GAUGE) WHEN I FINALLY MADE IT TO A GAS STATION MY 24 GALLON TANK ONLY WANTED TO TAKE 7 GALLONS AND THE GAUGE SAID FULL. IT IS NOW SCHEDULED TO GO IN FOR A DIAGNOSTIC TEST ON THE 21ST OF THIS MONTH WHEN SPEAKING WITH THE DEALERSHIP IN WHICH THE VEHICLE WAS BOUGHT THEY TRIED TO TELL ME THAT THERE WERE NO OPEN RECALLS. I HAVE SINCE FOUND OUT DIFFERENT WHILE RESEARCHING ONLINE. *NM
2004 CHRYSLER PACIFICA: IGNITION SWITCH FAILED TO ENGAGE THE STARTER ON THE FIRST ATTEMPT TO START. SECOND ATTEMPT WOULD ENGAGE THE STARTER. THIS SCENARIO CONTINUED FOR ONE WEEK. EVENTUALLY THE IGNITION SWITCH FAILED TO ENGAGE THE STARTER COMPLETELY, WHICH LEFT ME STRANDED. IGNITION SWITCH, AND IGNITION SWITCH HOUSING HAD TO BE REPLACED DUE TO A PORTION OF THE HOUSING BREAKING OFF INSIDE THE SWITCH. (DEFECTIVE PART IS AVAILABLE)*JB
BRAKES GRINDING AND SLIGHT VIBRATION, AS IF THE DISKS ARE WARPED. THE CAR HAS 21,000 MILES AND THE FRONT DISKS AND PADS WERE REPLACED SHORTLY AFTER I GOT THE CAR. MY MECHANIC SAID THE PADS ARE GOOD, BUT THE DISKS ARE DEFECTIVE; METAL PEELING OFF AND 40% WEAR ON THEM. CHRYSLER SAYS THIS IS NORMAL WEAR AND TEAR. *JB
I HAVE A 2004 CHRYSLER PACIFICA AWD, CURRENTLY HAS 50,000 MILES. WE HAVE HAD PROBLEMS SINCE WE DROVE IT OFF THE LOT. TIME AFTER TIME WE WERE TOLD THERE WERE NO CODES SIGNIFYING ANY PROBLEMS, AND THEY COULD NEVER DUPLICATE THE NOISES WE WERE EXPERIENCING. CLIMATE CONTROL SCREEN WENT OUT, THIS WAS REPLACED. MESSAGE DISPLAY WENT OUT, UNABLE TO SEE SAFETY WARNINGS, COMPASS, MENU DISPLAY STALLING WHEN TURNING AT SLOW SPEEDS POPPING AND CLUNKING NOISES WHEN TURNING SLOWLY LOAD CLANGING NOISE WHEN SHIFTING FROM PARK TO REVERSE, SOUNDS LIKE WE RAN OVER A LARGE METAL OBJECT. LEAKS ON DRIVER SIDE WHEN RAINING WARPED ROTORS AT 35,000 MILES FUEL GAUGE NEEDLE WILL PLUNGE FROM F TO E WHEN THERE IS A LEAST HALF TANK OF GAS. I HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS, THEY CAN NEVER DUPLICATE THE PROBLEM NOISES TO DIAGNOSE OR FIX. *NM
2004 PACIFICA LOWER FRONT BUMPER COVER FELL OFF WITHOUT ANY PRIOR WARNING. *TS ***NAR*** THE BUMPER COVER WAS RUN OVER BY THE CONSUMER'S VEHICLE AND SEVERAL SEMI TRAILERS REDUCING IT TO FRAGMENTS. THE COVER, FOG LIGHTS, SIDE REFLECTORS AND LICENSE PLATE WERE COMPLETELY DESTROYED. THE DEALER REQUESTED THAT CHRYSLER COVER THE COST OF THE REPAIRS BUT THEY REFUSED. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLS WITHOUT WARNING. THE VEHICLE RESTARTS EACH TIME. THIS PROBLEM CAUSED AN ACCIDENT, WHILE IN REVERSE THE VEHICLE STALLED AND THE BRAKES DID NOT RESPOND. THIS CAUSED THE VEHICLE TO COLLIDE WITH ANOTHER VEHICLE. THERE WAS DAMAGE TO BOTH THE REAR END OF THE CONTACT'S VEHICLE AND THE FRONT END OF THE OTHER VEHICLE. THE DEALERSHIP IS UNABLE TO DIAGNOSE A PROBLEM.
DT*: THE CONTACT STATED THE REAR CONTROL ARM FRACTURED. IT WAS DRIVEN ON THE FAULTY CONTROL ARM TO AN INDEPENDENT REPAIR SHOP. THE VEHICLE WAS INSPECTED BY THE MECHANIC AND REPAIRED. IT WAS TAKEN FOR STATE INSPECTION AND FAILED DUE THE INNER TIE RODS NEEDING REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS.
I WAS DRIVING THE CAR ON THE HIGHWAY WITH THE CRUISE CONTROL SET AT 70 MPH AND THE CAR STALLED. I WAS ABLE TO PULL OFF ON TO THE SHOULDER WHERE THE CAR CAME TO A STOP. WARNING LIGHTS LIT UP ON THE DASHBOARD INCLUDING A MESSAGE TO SERVICE TIRES SOON. THE CAR WOULD NOT RE-START AT FIRST. AFTER 5 MINUTES, THE CAR RE-STARTED, BUT THEN STALLED AGAIN WHEN I ACCELERATED. THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP WHERE THEY FOUND NOTHING WRONG WITH THE CAR. THE CAR WAS RETURNED TO ME WITHOUT ANYTHING BEING REPLACED.*JB
CAR DOES NOT START! WHEN STARTING, A LOUD CLICKING NOISE HAPPENS, AND ENGINE WILL NOT START. NEED A JUMP START OFTEN. HAVE BROUGHT IT TO DEALER THEY CANNOT FIND ANYTHING WRONG. *JB
ON THE WAY HOME THE OTHER NIGHT, SOMETHING ON ROAD PUT A HOLE IN MY GAS TANK OF MY 2004 CHRYSLER PACIFICA. GETTING IT REPLACED IS ABOUT A $750 JOB. MY HUSBAND AND I HAVE NO IDEA WHAT WE HIT SO MUST HAVE NOT BEEN SOMETHING LARGE, AND WE DID NOT GO OVER ANY RAILROAD TRACKS EITHER. FROM RESEARCH ON THE INTERNET, I FEEL THIS FALLS UNDER THE CATEGORY THAT IS BEING INVESTIGATED RIGHT NOW FOR CHRYSLER PACIFICA'S WHERE ROAD DEBRIS IS PUTTING HOLES IN THE GAS TANK. NOT ONLY DO I HAVE TO REPLACE THE GAS TANK, I LOST OVER 21 GALLONS OF GAS TOO. *NM
DRIVING WITH MY FAMILY MY CAR RAN OVER A METAL SHAFT IN THE ROAD. THE SHAFT PIERCED THE GAS TANK AND STAYED EMBEDDED IN THE TANK. GAS LEAKED CAUSING US TO EVACUATE THE CAR. WE COULD NOT DRIVE AS IT WAS TO UNSAFE. THE CAR HAD TO BE TOWED TO A GARAGE FOR REPLACEMENT OF THE CARS FUEL TANK. *NM
WE HAVE A 2004 CHRYSLER PACIFICA PURCHASED ON A LEASE IN 2004. IN JUNE WE BEGAN TO ENCOUNTER PROBLEMS WITH THE FUEL LEVEL INDICATOR. EVEN THOUGH THE TANK WAS FULL IT WOULD DROP TO EMPTY AND INDICATE LOW FUEL. IT THEN WOULD BOUNCE BACK TO HALF FULL OR FULL. THEN DROP AGAIN TO LOW FUEL. WE TOOK IN BACK TO DEALER AND WAS TOLD IT WAS A DEFECT IN THE FUEL TANK FLOAT AND THE ENTIRE TANK WOULD REQUIRE REPLACING. SINCE IT WAS NOT A DRIVE TRAIN PROBLEM IT WAS NOT UNDER WARRANTY. WE PAID $750.00 TO REPLACE THE FUEL TANKS AND FLOAT. 3 MONTHS LATER IT HAPPENED AGAIN, THIS TIME THE DEALER REPLACED AT NO COST, BUT IT WOULD APPEAR THE PACIFICA MAY HAVE DEFECTS, WHICH SHOULD HAVE BEEN MADE BY THE MANUFACTURER. WE WERE TOLD BY THE DEALER THAT THIS PROBLEM COULD CAUSE ENGINE FAILURE WHILE DRIVING. *NM
HEADLIGHTS STOPPED WORKING ON 2004 CHRYSLER PACIFICA , AND THE 2005 PACIFICA WAS RECALLED FOR THE SAME PROBLEM. BUT, THE DEALER SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL BECAUSE A DIFFERENT PART WAS REPLACED. ALSO, MODEL YEAR WAS NOT PART OF THE RECALL. THE HEADLIGHTS WOULD NOT WORK. LUCKILY, I WAS AT HOME WHEN THE PROBLEM OCCURRED. IT APPEARED THAT THIS PROBLEM WAS RELATED TO THE ONE MENTIONED IN THE RECALL AND I SHOULD NOT HAVE TO PAY FOR THE REPAIRS. *AK
IT WAS FOUND VIA NY STATE INSPECTION AT APROX. 27,000 MILES THAT THE RIGHT FRONT TIE ROD END WAS WORN TO THE POINT OF NEAR FAILURE WHICH WOULD HAVE THE POTENTIAL TO CAUSE THE FRONT RIGHT WHEEL TO FALL OFF. I WAS ADVISED TO NOT DRIVE THE VEHICLE AT ALL. VEHICLE WAS TOWED TO CHRYSLER DEALER FOR REPAIR. *JB
DT*: THE CONSUMER STATED THE SUN ROOF DRAIN LINES FROZE. WHEN THE DRAIN LINES DEFROSTED THE CONDENSATION LEAKED INTO THE PASSENGER SIDE ELECTRICAL SYSTEM, CAUSING THE ELECTRICAL PASSENGER SEAT TO MALFUNCTION. THE MANUFACTURER HAS BEEN CONTACTED AND THE VEHICLE IS AT THE DEALERSHIP AT THE PRESENT TIME. *JB
FIRST OF ALL WE PURCHASED OUR 2004 CHRYSLER PACIFICIA A LITTLE OVER TWO YEARS AGO AND AFTER ABOUT 2 WEEKS I NOTICED A VISIBILITY ISSUE. AT FIRST I THOUGHT IT WAS SIMPLY "NEW CAR" ADJUSTMENT ISSUES. HOWEVER, THIS ISSUE ON "VISIBILITY" NEVER WENT AWAY. THE FIRST INCIDENT OCCURRED BACKING UP IN MY BANK PARKING LOT...BAM! WHERE DID THAT POLE COME FROM? COST $850. MY DEDUCTIBLE $500. THE SECOND OCCURRENCE HAPPENED IN MY DRIVEWAY. AGAIN BACKING UP. THIS TIME THE COAST WAS CLEAR BEFORE I GOT INTO THE CAR. NEXT THING I HEARD [AS I WAS LOOKING BACK WAS A CRUNCH. BETWEEN $5 AND $8K DAMAGE TO THE OTHER VEHICLE. OH I WASN'T GOING ANY MORE THAN 5 MPH! THING IS EVEN AFTER THE ACCIDENT I STILL DIDN'T SEE THE CAR WHEN I LOOKED BACK TO SEE WHAT THE ?XO$@ HAPPENED! I HAVE BEEN A EXCELLENT DRIVER UP UNTIL THE PURCHASE OF THIS VEHICLE? KNOWING THAT THIS HAS BEEN AN ISSUE, VISIBILITY, I'VE REMAINED CAUTIOUS WITH THIS VEHICLE. OOPS FORGOT MY DAMAGES WERE$1950. NON-THE-LESS, TODAY I HAVE THE PRIVILEGE OF PAYING HIGHER INSURANCE PREMIUMS. DON'T GET ME STARTED WITH ON THE ROAD ISSUES. MY QUESTION IS SIMPLE YET SERIOUS TO CONSIDER. SHOULD WE HAVE TO DRIVE IN FEAR OF WONDERING IF TODAY WILL BE YET ANOTHER ACCIDENT/INCIDENT BEFORE CHRYSLER WILL DO SOMETHING ABOUT THE PAC.? IN FACT MAYBE IT WILL TAKE A NEEDLESS FATALITY BEFORE SOMEONE WILL BECOME ATTENTIVE. AS A CONSUMER I HAVE ONLY SO MANY RESOURCES TO EXHAUST. AFTER THAT AND BECAUSE OF THE POLITICAL BATTLE ONE WOULD ENCOUNTER I AM LEFT WITH ONLY THE OP
2005 CHRYSLER PACIFICA HAS SHARP EDGES CAUSING CONSUMER TO HAVE BRUISES ON LEG WHEN EXITING VEHICLE. *TS THE VEHICLE WAS A RENTAL. THE LOWER INNER EDGE OF THE DRIVER'S DOOR HAD AN EXTREMELY SHARP EDGE. HE EDGE CUT THE CONSUMER LEG ON TWO OCCASIONS AS HE EXITED THE VEHICLE. *NM
THIS CAR HAS HAD AN ON-GOING ISSUE OF STALLING, LIGHTS TURNING OFF/GOING OUT, AND AUTOMATIC SEAT/MIRROR/RADIO POSITION CHANGES. 31 DEC 05 AT APPROXIMATELY 1515, AFTER DRIVING 4+/- MILES, I TURNED INTO A DRIVEWAY, BACKED INTO A TURNAROUND, PULLED FORWARD AND BACKED UP TO A GARAGE. I PUT THE CAR IN PARK, SET THE PARKING BRAKE, TURNED THE KEY TO OFF AND REMOVED THE KEY. THE ENGINE WAS STILL RUNNING WITH THE KEY OUT OF THE IGNITION. I PLACED THE KEY BACK INTO THE IGNITION, TURNED IT TO RUN, TURNED IT TO OFF. THIS TIME THE ENGINE QUIT, HOWEVER, THE DASH REMAINED LIGHTED. I TURNED THE KEY TO START, BUT THE STARTER WOULD NOT ENGAGE. I TURNED THE KEY TO OFF AND REMOVED THE KEY. ALL DASH LIGHTS REMAINED ON. THE CAR WAS TOWED TO MARTIN CHEVROLET, JEEP, CHRYSLER FOR REPAIRS. THIS IS THE 8TH TRIP FOR THIS ISSUE. IN ALL OF THE PREVIOUS ISSUES, SINCE THERE WAS NO CODE SET IN THE COMPUTER, THE DEALER CONCLUDED THERE TO BE NOTHING WRONG WITH THE VEHICLE. IN THIS INSTANCE, THE DEALER WAS ABLE TO "SEE" THE DEFECT, HOWEVER, THERE STILL WAS NO CODE IN THE COMPUTER. *JB
ON AT LEAST 3 OCCASIONS SINCE PURCHASING A 2004 CHRYSLER PACIFICA AS A USED VEHICLE IN JAN. 2005, MY HUSBAND OR I HAVE INADVERTENTLY HIT THE IGNITION SWITCH WITH OUR KNEE AND TURNED OFF THE ENGINE WHILE DRIVING. ONE OCCASION WHILE WE DRIVING ON THE HIGHWAY AT 65 MPH WHEN MY HUSBAND MOVED HIS FOOT FROM THE ACCELERATOR AFTER TURNING ON CRUISE CONTROL. THE OTHER TWO INCIDENTS HAVE BEEN AT LOW SPEEDS IN OUR NEIGHBORHOOD WHILE MOVING FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL. DESIGN DEFECT THAT NEEDS TO BE CORRECTED. *JB
PARKED CAR FOR THREE DAYS ON FIVE DIFFERENT OCCASIONS AND THE POWER SUPPLY WAS DEAD WHEN I TRIED TO START THE CAR. THE DEALER SAID I MUST REMOVE A MODULE UNDER THE HOOD ANYTIME THAT I LEAVE THE CAR FOR MORE THEN TWO DAYS. THIS PROCESS IS NOT ACCEPTABLE AND CAUSES PROBLEMS FOR ANYONE WHO TRAVELS AND LEAVES THEIR CAR IN A LOT WHILE FLYING. THEY STATE THAT THEY ARE AWARE OF THE PROBLEM BUT HAVE NO FIX FOR IT. *JB
2004 CHRYSLER PACIFICA AWD WITH SIDE AIR BAGS DID NOT DEPLOY DURING A COLLISION. VEHICLE WAS STRUCK, BY A SECOND VEHICLE TRAVELING AT A HIGHER SPEED THAN SUBJECT VEHICLE WAS MOVING, BROADSIDE. THE IMPACT WAS AT 90% TO LEFT SIDE OF VEHICLE. DRIVER DOOR, CENTER POST AND REAR PASSENGER DOOR SEVERELY DAMAGED. ROCKER PANEL ALSO SEVERELY DAMAGED. CENTER POST ENTERED PASSENGER COMPARTMENT APPROXIMATELY 5+ INCHES. DRIVERS SEAT DAMAGED. DRIVER EXPERIENCED INJURY TO LEFT SIDE OF HEAD, SHOULDER, BACK, LEFT HAND AND LEFT ANKLE. LEFT CALF OF LEG AND WHIP LASH TO NECK. DRIVER WAS WEARING SEAT AND SHOULDER BELT AT TIME OF COLLISION. VEHICLE DAMAGE SEVERE AND DETERMINED TO BE TOTALED BY INSURANCE COMPANY ADJUSTER. *NM
2005 CHRYSLER PACIFICA STALLED WHEN I WAS MAKING A LEFT HAND TURN. I PUT IT IN PARK AND THEN STARTED IT BACK UP. DEALERSHIP SAID THAT THEY WOULD LOOK AT IT ON MONDAY, WHICH IS 4 DAYS AWAY. I KNOW THAT OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. I JUST HOPE THAT IT CAN GET FIXED BEFORE SOMEONE GETS HURT. I WILL LET YOU KNOW WHAT THE RESOLUTION IS, ALTHOUGH I KNOW THEY ARE GOING TO SAY THAT THEY COULDN'T DUPLICATE THE PROBLEM, AND SEND ME ON MY WAY. *NM
DURING MIDTOWN DRIVING, WITH MY 9 YEAR OLD SON SEAT BELTED INTO THE REAR (MIDDLE) SEAT BEHIND THE DRIVER, UPPER SEAT BELT BRACKET AND BOLT FELL OUT OF ITS LOCATION IN THE DOOR POST. *JB
OUR 2004 CHRYSLER PACIFICA SOMETIMES WILL NOT START AND WHEN IS DOES SOMETIMES IT DIES WHEN YOU ARE DRIVING IT DOWN THE ROAD. THE DEALERSHIP AND CHRYSLER TELLS ME UNLESS THE PROBLEM HAPPENS FOR THE GARAGE THEY CAN NOT FIX IT. EVEN IF THAT MEANS AT SOME POINT IN TIME IT DIES AND WE CRASH. *NM
DT: THE CONSUMER STATED THAT THE 2004 CHRYSLER PACIFICA HAS A VISIBILITY PROBLEM ON THE WINDSHIELD. THE STRUCTURE IS SO THICK THAT THE CONSUMER HAS A PROBLEM SEEING ON EITHER SIDE OF THE WINDSHIELD. THE CONSUMER STATES THAT HAS HAD TWO CRASHES BECAUSE HE COULD NOT SEE THROUGH THE WINDSHIELD. THE CONSUMER SAYS THAT WHEN MAKING A TURN VISION IS BEING BLOCKED BY THE POST BETWEEN THE WIN SHIELD AND THE SIDE WINDOW. ALSO, THE CONSUMER INSISTS THAT VISION IS BLOCKED BY THE SIDE VIEW MIRRORS ON THE CAR. THE CONSUMER HAS TAKEN THE CAR BACK TO THE DEALERSHIP. THE CONSUMER WANTS TO TRADE THE CAR IN BECAUSE HE CAN NOT SEE VERY WELL. THE DEALER DOES NOT WANT TO DO ANY TRADING ON THE VEHICLE. THE CONSUMER HAS WRITTEN TO CHRYSLER SO THAT THEY WOULD REIMBURSE THE CONSUMER FOR EXPENSES ON HIS INSURANCE, AND TO TAKE THE CAR BACK. CHRYSLER HAS NOT RESPONDED TO THE LETTER. THERE WERE NO INJURIES. A POLICE REPORT WAS TAKEN ON THE SECOND ACCIDENT.*AK UPDATED (11/04/05) *SC
LEFT AND RIGHT EXTERIOR MIRRORS DO NOT RETURN TO MEMORY POSITION. *JB
DT: VEHICLE WAS IN PARK, AND THE AIR BAGS DEPLOYED AND SHATTERED THE FRONT WINDSHIELD. THE MECHANIC SAID IT LOOKED LIKE A DEFECT IN THE AIR BAG.*AK
BRAKES ON CHRYSLER ARE DEFECTIVE. THIS IS KNOWN BY CHRYSLER AT THEY WARRANT THE CAR FOR 36K BUTTHE BRAKES (ROTORS, PADS, LININGS AND DRUMS) ARE ONLY COVERED FOR 12K. IT IS OBVCIOUS CHRYSLER KNOWS THEY ARE NO GOOD THUS THE SHORT WARRANTY. IF THERE WERE ANY GOOD THEY SHOULD LAST FOR 50K OR MORE. VEHICLE ONLY HAS 26K.
VISIBILITY WE HAVE HAD 6 PARKING LOT COLLISIONS SINCE ACQUIRING OUR CAR IN 2003. THE VISIBILITY WHEN MANEUVERING IS TERRIBLE. WE HAVE PARKED IN THE SAME PARKING LOT FOR 24 YEARS IN A VARIETY OF CARS AND SUV'S AND HAVE NEVER HAD A COLLISION. IN THIS CAR, WE HAVE HAD COLLISIONS RESULTING FROM POOR VISIBILITY WHEN PULLING IN TO PARK, BUT MORE SO WHEN BACKING UP. THE BLIND SPOTS ARE SIGNIFICANT AND DANGEROUS. SO FAR, ONLY OTHER CARS HAVE BEEN DAMAGED BUT OUR CONCERN IS FOR PEDESTRIANS OR CHILDREN THAT MAY BE BEHIND US YET REMAIN UNSEEN WHEN ATTEMPTING TO BACK UP. THE DEALER SAYS THEY HAVE HAD NUMEROUS COMPLAINTS BUT THERE IS NOTHING TO DO. THEY DID OFFER TO SELL US A PARKING ASSIST SENSOR SYSTEM BUT THAT'S ALL. THE CUST SATISFACTION REPRESENTATIVE AT CHRYSLER SAID HE HAD NOT HAD ANY COMPLAINTS LIKE THIS. HE ALSO SAID HE COULD NOT VIEW ANY OTHER REPS INFO- HE WAS JUST ONE PERSON IN A HUGE COMPANY. WHEN I ASKED FOR HIS SUPERVISOR, HE SAID SUPERVISORS DON'T TAKE CALLS. THIS CAR HAS SERIOUS DESIGN FLAWS AND CHRYSLER WILL NOT CORRECT THEM. WE ARE CONCERNED ABOUT THE SAFETY OF OURSELVES AND OTHERS. WE CAN'T WAIT FOR OUR LEASE TO EXPIRE IN OCT 2006, UNTIL THEN WE ARE VERY WORRIED ABOUT USING THIS CAR. I CAN'T EVER ENVISION PURCHASING ANOTHER CHRYSLER PRODUCT AFTER THIS LACK OF COMMITMENT TO VEHICLE SAFETY. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Chrysler Pacifica → · Every Pacifica year → · How the figures are calculated →