Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 35 MPH WHEN A NOISE EMITTED FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THERE WAS CORROSION UNDER THE VEHICLE NEAR THE ENGINE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 89,000. UPDATED 02/0812 *BF UPDATED 03/12/12
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 50 MPH WHEN THE STEERING WHEEL STARTED SHAKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MECHANIC STATED THAT THE SUB FRAME WAS CORRODED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 156,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WINDSHIELD DEFROSTER FAILED AND IT WAS BLOWING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED WITHIN THE HEATER COMPUTER. A LOCAL GARAGE REPROGRAMMED THE HEATER COMPUTER SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD DEFROSTER CONTINUED TO MALFUNCTION THROUGH THE VENTS INSIDE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 89,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL INJECTOR WOULD REFUSE THE FUEL EVEN BEFORE THE TANK WAS FULL. THE DEALER REPLACED THE FUEL PUMP BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN STATED THAT THE FRONT CROSS MEMBER WAS SEVERALLY CORRODED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY COULD NOT OFFER ANY ASSISTANCE BECAUSE THE WARRANTY WAS EXPIRED.. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB FRAME WAS RUSTED AND CRACKED UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WAS NO WARRANTY FOR THE SUB FRAME. THE VIN WAS NOT AVAILABLE. THE CURRENT AND THE FAILURE MILEAGES WERE 115,017.
THE FRONT SUB FRAME OR ENGINE CRADLE IS RUSTED THROUGH AND IS NO LONGER SUITABLE FOR ITS INTENDED PURPOSE CAUSING A SAFETY INSPECTION FAILURE. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE DOES NOT INDICATE THE CORRECT AMOUNT OF FUEL THAT WAS IN THE TANK ON THE INSTRUMENT PANEL. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 144,000.
1ST TIME: DRIVING STRAIGHT AROUND 20-45 MPH WHEN ENGINE LIGHT CAME ON & ENGINE STARTED ACTING UP. STOPPED SHORTLY AT A STOP LIGHT & ENGINE DIED. HAD TO WAIT SEVERAL MINUTES BEFORE THE ENGINE WOULD START & ENGINE LIGHT STAYED ON UNTIL WE GOT TO AUTO MECHANIC'S SHOP APPROX 2 MILES AWAY. MULTIPLE TIMES IN THE LAST 2 MONTHS: SOMETIMES ENGINE LIGHT COMES ON AS WE ARE STOPPING OR DECELERATING OR TURNING LEFT AFTER A STOP LIGHT CHANGES. ENGINE THEN ACTS UP & SUBSEQUENTLY DIES SHORTLY AFTER THAT. AFTER A FEW MINUTES WE ARE ABLE TO START IT & DRIVE IT HOME OR TO THE DEALER. BOTH THE AUTO MECHANIC'S & AT THE CHRYSLER DEALER'S DIAGNOSTIC MACHINES IDENTIFIED FAULT CODE "P0508 IAC CIRCUIT LOW" & TOLD US WE HAD TO CHANGE OUT THE IDLE CONTROL MOTOR (CHRYSLER PART # 4593851-AA). WE HAVE HAD THIS PART CHANGED OUT & THE THROTTLE BODY CLEANED TWICE NOW WITH NO RESOLUTION OF THE PROBLEM. WE ALSO HAVE NOTICED ON OCCASION WHEN WE HAVE OUR FOOT ON THE BRAKE AT A STOP, THE ENGINE MAY ARBITRARILY RACE FOR A COUPLE OF SECONDS. FORTUNATELY OUR FOOT IS ON THE BRAKE WHEN THIS HAPPENS. *TR
VEHICLE WAS TAKEN IN TO DEALER DUE TO EXCESSIVE NOISE WHEN BRAKES ARE APPLIED HARD FOR SUDDEN STOPS. WERE TOLD THAT THE SUBFRAME IN THE FRONT OF THE CAR IS RUSTED OUT AND WILL COST ABOUT $3,000 TO REPAIR. CAR IS GARAGE-KEPT AND WASHED REGULARLY, AND ONLY HAS 75,000 MILES. *TT
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE EMITTED UNDERNEATH THE HOOD. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD. THE CONTACT CONFIRMED THAT THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED, AND THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 203,000. UPDATED 02/28/12
I TOOK MY CAR IN FOR ANNUAL INSPECTION TODAY....OMG.....IT'S UNINSPECTABLE.....TOO DANGEROUS TO DRIVE.....THERE ARE HOLES IN THE FRONT SUB FRAME, REAR BUSHINGS ARE GONE IN REAR SUB FRAME AND THE ROCKERS HAVE HOLES IN THEM.....THE ENGINE MAY WELL FALL OUT.....! THIS CAR HAS ONLY 113,000 MILES ON IT.....HAS BEEN REGULARLY MAINTAINED AND NOW, HOW AM I SUPPOSED TO GET TO WORK?? $ 2944 QUOTED FOR NEW PARTS AND MORE THAN $1000 FOR LABOR TO FIX.....ALL OF THESE OTHER OWNER COMPLAINTS ABOUT THE EXACT SAME THING TELL ME CHRYSLER IS RIPPING OFF IT'S CONSUMERS....MY UNDERSTANDING IS THE METAL IS SO VERY THIN - THIN ENOUGH TO BARELY SUPPORT THE ENGINE EVEN WITHOUT ANY RUST!! THIS IS CRIMINAL ON CHRYSLER'S PART......THEY KNOW THIS IS A PROBLEM AND DO NOTHING???? COME ON PEOPLE OF THE NHTSA - MAKE THEM DO SOMETHING.....THIS IS CLEARLY A DEFECT.....A VERY UNHAPPY CONSUMER IN MAINE!! GUARANTEED NO MORE CHRYSLER PRODUCT IN MY FUTURE UNLESS THEY FIX THIS........! *TR
FRONT SUBFRAME ( ENGINE CRADLE ) HAS APPROXIMATELY 3 INCH RUST HOLE ON RIGHT SIDE OF MAIN MEMBER NEAR THE TOP BEHIND OIL PAN . RUST HOLE ORIGINATED FROM THE INSIDE OF THE SUBFRAME. THIS VEHICLE IS ONLY 7 YEARS OLD AND THIS IS A CRITICAL SUPPORT COMPONENT FOR THE STEERING, SUSPENSION, AND ENGINE THAT IS NOW STRUCTURALLY COMPROMISED . I BELIEVE THIS TO BE CAUSED BY A MANUFACTURING DEFECT OF THE SUBFRAME. NO VEHICLE SHOULD RUST OUT THIS SOON. I HAVE FOUND MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON NUMEROUS WEBSITES. HAVE REPORTED PROBLEM TO LOCAL CHRYSLER DEALERSHIP, MILLER BROS. IN MARTINSBURG, WV, AND ALSO TO CHRYSLER CUSTOMER SERVICE. WAS ADVISED BY DEALER SERVICE MANAGER THAT HE HAD HEARD OF THE PROBLEM, BUT HAD NOT SEEN THIS ISSUE HIMSELF AND THAT MY WARRANTY WAS EXPIRED AND THEY COULD NOT DO ANYTHING. CHRYSLER RESPONSE IS PENDING, HOWEVER WAS TOLD ALSO THAT WARRANTY WAS EXPIRED AND NOT TO EXPECT ANYTHING. THEY STATE THERE IS NO RECALL FOR THIS ISSUE, HOWEVER THERE ARE RUMORS OF A "SILENT RECALL" FOR THIS ISSUE AND VEHICLES HAVE BEEN REPAIRED IN CANADA FOR FREE ON THE WEB. THIS IS A VERY DANGEROUS SITUATION AND THAT I BELIEVE NEEDS TO BE ADDRESSED BY A GOV.'T MANDATED SAFETY RECALL LIKE THE FORD WINDSTAR SUBFRAME RUST ISSUES. PLEASE HELP. ESTIMATED COST OF REPAIR IS APPROXIMATELY $4500.00. I CANNOT AFFORD TO PAY FOR THIS, NOR SHOULD I HAVE TOO, PLUS I CANNOT SELL THE VEHICLE IN THIS CONDITION. *TR
HAD VEHICLE IN FOR REPLACEMENT OF STARTER. MECHANIC NOTICED THE SUBFRAME WAS COMPLETELY ROTTED AND NO LONGER PERFORMING ITS INTENDED PURPOSE. CHRYSLER GENERAL INFORMATION YIELDED NO RESULTS AS THERE IS NO RECALL ON THAT PART. LOCAL DEALERSHIP INDICATED THE REPLACEMENT PART WAS $3585 (NEW) BUT THERE WAS NO WAREHOUSE WHERE SUCH PART WAS STOCKED. NO USED ALTERNATIVES ARE AVAILABLE. CAR HAS 160K IN MILES, 2004. STILL HAS LIFE IN IT BUT NOW IT'S UNSAFE TO DRIVE. *KB
2004 CHRYSLER PACIFICA WITH 117,250 MILES EXPERIENCING SEVERE RUST AND DETERIORATION IN THE REAR SUSPENSION SUBFRAME. THE MOUNTING POINT OF THE REAR SHOCKS TO THE SUBFRAME IS ALMOST COMPLETELY RUSTED THROUGH. TWO MECHANICS HAVE TOLD ME THAT SUCH RUST SHOULD NOT BE EXPECTED ON SUCH A YOUNG VEHICLE. MANY HERE HAVE MENTIONED THE FRONT ENGINE CRADLE RUSTING THROUGH. I'M EXPERIENCING THE SAME TYPE OF RUST ISSUE BUT IN THE BACK. MY MECHANIC SAYS THE CAR IS GETTING TO THE UNSAFE TO DRIVE AREA! HELP!!! *KB
CAR NOW HAS 140000 MILES. I AM ON THE 3RD FULL SET OF ENGINE MOUNTS AND NOW 3 OF THEM ARE BROKEN AGAIN AND NEED REPLACEMENT. THIS COULD EASILY HAVE TURNED INTO A SAFETY ISSUE. THIS IS OBVIOUSLY A DEFECT THAT CHRYSLER KNOWS ABOUT. WHY HAS THERE BEEN NO RECALL? *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEATER MOTOR FAILED AND AIR CONDITIONER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ISSUE WAS COMMON. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE HORN AND THE CRUISE CONTROL WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATED THAT THE CLOCK SPRING FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
WHILE DRIVING LESS THAN 20MPH HEARD LOUD CLANKING AND HOOD OF CAR WAS SHAKING. AFTER PULLING OVER LIFT HOOD AND NOTICE LEFT MOTOR MOUNT HAD PUSH THREW HOOD THIS IS THE THIRD TIME THIS PROBLEM HAS OCCURRED SINCE HAVING VEHICLE. PURCHASED VEHICLE IN 2008. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY. THE CONTACT PUSHED THE ACCELERATOR, BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT RESEARCHED NHTSA CAMPAIGN ID 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) RECALL, BUT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE DEALER DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 121,000. UPDATED 09/07/11*BF ..UPDATED 10/04/11*BF STATUS UPDATE. 10/07/11 UPDATED 11/01/11. UPDATED 2/23/12 *CN
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ALL OF THE GAUGES ON THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE WAS DEFECTIVE AS A RESULT OF AN ELECTRICAL SHORT. THE CONTACT MENTIONED THAT THE MODULE WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND REFERRED HIM TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000.
WHILE CHECKING TIRE PRESSURE TPMS BROKE - FILED BY JIFFY LUBE. *TR
STEERING BECAME DIFFICULT (TIGHT) WITH CATCHING DURING TURNS. DIAGNOSED AS A BROKEN VEHICLE ENGINE CRADLE FAILED ON 7 YEAR OLD VEHICLE WITH 60,000 MILES. CHRYLSER HAS ACKNOWLEDGED FAILURES OF THIS PART AND HAS PROVIDED A 10 YEAR 150,000 MILE WARRANTY FOR 2004-2005 PACIFICA'S THAT WERE OPERATED IN AREAS OF HIGH ROAD SALT USAGE (MINE WAS IN IL FOR 20,000 MILES. FOR SOME REASON CHRYSLER STATES MY VIN DOES NOT QUALIFY. SEE COPY OF LETTER BELOW: (THIS LETTER WAS PROVIDED BY A PACIFICA OWNER, NOT SENT TO ME.) THIS LETTER IS TO INFORM YOU THAT THE WARRANTY PERIOD ON YOUR CHRYSLER GROUP LLC PACIFICA'S FRONT ENGINE CRADLE HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST. THIS ENGINE CRADLE EXTENDED WARRANTY COVERAGE APPLIES TO CHRYSLER PACIFICA MODEL YEARS 2004-2005. WE ARE EXTENDING THE WARRANTY PERIOD ON YOUR FRONT ENGINE CRADLE BECAUSE SOME VEHICLES OPERATED IN AREAS OF HIGH ROAD SALT USAGE, MAY EXPERIENCE ENGINE CRADLE CORROSION RESULTING IN A DRIVE ABILITY VIBRATION AND OR/SHAKE. IF YOUR VEHICLE IS OPERATING PROPERLY, THERE IS NOTHING YOU ARE REQUIRED TO DO. IF YOU ARE EXPERIENCING THE CONDITIONS AS DESCRIBED IN THIS WARRANTY EXTENSION WITHIN THE 10 YEAR OR 150,000 MILE PERIOD, SIMPLY CONTACT YOUR DEALER TO HAVE REPAIRS PERFORMED. YOUR DEALER WILL INSPECT THE ENGINE CRADLE FOR PERFORATION CORROSION ON THE REAR CROSS CAR CRADLE SUPPORT AND REPLACE IF NECESSARY. IF YOU HAVE ALREADY EXPERIENCED THIS ENGINE CRADLE CONCERN AND HAVE PAID TO HAVE IT REPAIRED, YOU M
2004 CHRYSLER PACIFICA. CONSUMER STATES DEFECT WITH FRAME ROTTING. *TGW
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS BEGAN TO FLUCTUATE BETWEEN 4,000 AND 5,000 AND THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE CONTACT NOTICED SMOKE ESCAPING FROM UNDER THE HOOD AND AS THE FAILURE WAS INVESTIGATED, FLAMES BEGAN ERUPTING FROM THE HOOD AREA. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED AS DESTROYED. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) WHICH COULD HAVE BEEN RELATED TO THE FAILURE BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TOOK MY 2004 PACIFICA IN FOR A ROUTINE OIL CHANGE/SERVICE AND WAS NOTIFIED THAT THE ENTIRE FRAME UNDER THE ENGINE IS RUSTING OUT. ACTUAL RUST HOLES IN THE FRAME. I HAVE ALSO NOTICED RUST ON THE BODY. THIS IS A GARAGE KEPT VEHICLE AND I BABY IT. FROM WHAT I UNDERSTAND, IT IS GOING TO TAKE MANY MORE COMPLAINTS ABOUT THIS ISSUE OR SOMEONE ACTUALLY DYING WHEN THE FRAME CRACKS AND CAUSES A SEVERE ACCIDENT BEFORE ANY ACTION WILL BE TAKEN. I JUST HOPE IT'S NOT ME OR MY KIDS, BECAUSE I WILL NOT RELENT. *TR
WHILE HAVING A OIL CHANGE PERFORMED MECHANIC NOTICED FRONT SUBFRAME HAD RUST HOLES IN IT. SUBFRAME NEEDS TO BE REPLACED. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE WHEN AN INDEPENDENT MECHANIC INFORMED HER THAT THERE WAS A HOLE IN THE ENGINE CRADLE DUE TO RUSTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING, HE WOULD HEAR ABNORMALLY LOUD NOISES WHEN ATTEMPTING A TURN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE ENTIRE FRONT SUSPENSION. THE VEHICLE WAS REPAIRED FOR THE FRONT SUSPENSION. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TOWED TO A DEALER WHO ADVISED HER THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 109,700.
2004 CHRYSLER PACIFICA 76000 MILES AND SUBFRAME IS COMPLETELY BROKE OFF AND MY STEERING IS RIDING ON THE SUBFRAME. BASICALLY, MY CAR IS "COLLAPSING". I COULD TELL WHEN DRIVING IT, IT FELT UNSAFE. SO NOW I CAN'T EVEN SELL MY CAR TO PUT TOWARDS A NEW ONE. CHRYSLER DEALERSHIP IN ROCHESTER, MI LOOKED AT MY CAR AND I TOLD THEM IT WAS "CLUNKING", THEY COULDN'T FIND ANYTHING WRONG WITH IT??? LESS THAN 8000 MILES AGO THEY REPLACED THE FRONT END SUSPENSION ( AT THAT TIME IT WAS UNDER WARRANTY). IT ALSO HAS HAD THE ENTIRE TRANSMISSION REBUILT BY CHRYSLER. IF THIS DOESN'T QUALIFY FOR "LEMON" I DON'T KNOW WHAT DOES. WHAT IS OUR RECOURSE? I FEEL LIKE GETTING A LAWYER....JUST THANKFUL THAT I AND MY SON ( 13 YRS NOW), HAVE NOT BEEN KILLED IN IT. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS HESITANT TO RESPOND. THE CONTACT WOULD HAVE TO APPLY ABRUPT PRESSURE TO THE PEDAL BEFORE THE VEHICLE WOULD ACCELERATE. THE FAILURE WOULD RECUR MOST OFTEN IN WARMER TEMPERATURES. THE VEHICLE WAS NOT TAKEN FOR INSPECTION BY A DEALER OR MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT HEARD A LOUD CLICKING NOISE FROM THE FRONT END OF THE VEHICLE. HE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE SUB FRAME HAD RUSTED AND THAT THE ENGINE COULD POSSIBLY FALL OUT AND THAT VEHICLE WAS UNSAFE TO DRIVE. NO REPAIRS WERE PERFORMED. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RELATED RECALLS TO THE FAILURE AND PROVIDED NO ADDITIONAL ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
2004 PACIFICA. THE UNI-BODY FRAME IS CRACKED AND RUSTED TO THE POINT WHERE IT WOULDN'T PASS INSPECTION.THE STRUTS AND STRUT MOUNTS, THE INNER AND OUTER U-JOINTS ALL NEED REPLACING. THE PAINT ALL OVER THE VEHICLE IS RUSTING THROUGH. VEHICLE IS KEPT IN GARAGE. I HAVE A 1998 CARAVAN THAT IS IN BETTER SHAPE.THERE IS DEFINETLY A PROBLEM WITH THE MANUFACTURING OF THIS VEHICLE. THERE ARE TOO MANY COMPLAINTS FOR IT NOT TO BE TAKEN SERIOUSLY.I OWN MULTIPLE CHRSYLER VEHICLES AND WOULD APPRECIATE SOME CONSIDERATION TOWARDS THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I TOOK MY 2004 PACIFICA IN FOR AN ALIGNMENT AND WHEN THEY GOT IT UP SAW THAT MY ENGINE CRADLE HAD RUSTED BADLY AND WAS FALLING APART. I HAVE SEARCHED THE INTERNET TO SEE IF THERE HAS BEEN A RECALL AND HAVE NOT FOUND ONE BUT HAVE FOUND MANY OTHER COMPLAINTS OF THE SAME THING HAPPENING. I GOT AN ESTIMATE TODAY AND HE SAID THE NEW ENGINE CRADLE WILL COST ME $3600 PLUS AROUND $500 FOR LABOR. THIS IS HORRIBLE. THIS IS THE NICEST CAR I HAVE EVER OWNED. IT WAS NEVER WRECKED AND I DON'T KNOW HOW IN THE WORLD THIS COULD EVEN HAPPEN. IT HAS TO BE A DEFECT THAT CHRYSLER SHOULD BE TAKEN CARE OF BECAUSE THERE ARE SO MANY HAVING THE SAME PROBLEM. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE STALLED. THE VEHICLE ROLLED TO A STOP BUT WOULD NOT IMMEDIATELY RESTART. AFTER WAITING A FEW MINUTES THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED MOMENTS LATER AND THE CONTACT WAS ABLE TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE FAILURE CONTINUED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE FAILURE AND CURRENT MILEAGES WERE 104,432. THE VIN WAS UNAVAILABLE.
I BOUGHT MY 2004 CHRYS. PACIFICA 2 MONTHS AGO FROM A CARLOT. I TEST DROVE IT AND IT WAS DRIVING REALLY GOOD. I PAID FOR IT AND PULLED OFF THE LOT AND IT STARTED TRYING TO STALL ON MY EVERYTIME I PUSHED THE GAS IT WOULD DO IT THEN STOP FOR ABOUT A MIN THEN START AGAIN. IT WOULD JERK AS IT WAS TRYING TO STALL I FINALLY MADE IT HOME AND CALLED THE CARLOT AND THEY SAID TO TAKE IT TO THEIR CAR SHOP SO ON MY WAY THERE I STOPPED AT AUTOZONE AND HOOKED IT UP TO THEIR COMPUTER TO SEE WHAT IT WAS THAT WAS MESSING UP. THE COMPUTER "SAID" IT WAS THE CRANK SENSOR. SO WE TOOK IT TO THE SHOP AND THEY CHANGED THE CRANK SENSOR AND THE MOTOR LIGHT WENT OFF AND IT STOPPED DOING IT. THEY HAD IT FOR A WEEK AND THAT NEXT FRIDAY WHEN I GOT IT BACK I DROVE IT TO PAY A COUPLE BILLS AND IT STARTED IT AGAIN IT DID IT ABOUT 12 TIMES UNTIL IT FINALLY STALLED AND WOULD START BACK UP BUT STALL RIGHT AWAY UNTIL IT WOULD NOT EVEN START AGAIN. I LEFT IT IN THAT SPOT AND MY HUSBAND COME AND PICKED ME AND MY 3 KIDS UP AND THE NEXT DAY THE SHOP SAID TO BRING IT BACK TO THEM AND MY HUSBAND WENT TO PICK IT UP AND TAKE IT TO THE SHOP AND IT STARTED RIGHT UP AND DROVE HOME NO PROBLEM BUT THE CHECK ENGINE LIGHT WAS STILL ON THEN DROVE IT TO THE SHOP AND IT DONE IT 2 MORE TIMES. THE SHOP HAD IT FOR ANOTHER WEEK AND CHANGED THE CRANK SENSOR AGAIN AND FOUND OUT THE MOTOR MOUNT WAS BROKE TO AND FIXED THAT. I GOT THE CAR BACK AGAIN AND HAD IT FOR 2 DAYS AND IT STARTED DOING IT AGAIN. TOOK IT TO ANOTHER SHOP AND THE SHOP S
A SIMILAR INCIDENT HAS OCCURRED ON MY 2004 CHRYSLER PACIFICA AS STATED BELOW. "ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE AND THE POWER TRAIN CONTROL MODULE (PCM) SOFTWARE MAY ALLOW THE ENGINE TO STALL UNDER CERTAIN OPERATING CONDITIONS." THE MANUFACTURE IS STATING THAT BECAUSE OF MY VEHICLE'S VIN# IT WASN'T PART OF THIS RECALL# F44. IT IS CLEAR TO ME THAT THE SAME CONDITIONS THAT HAVE HAPPEN TO THE VEHICLES PART OF RECALL# F44 SHOULD PERTAIN TO ANY VEHICLE BUILT PRIOR TO THE DATES ASSOCIATED WITH THIS RECALL CHRYSLER IS RECOGNIZING FOR REPAIRS. ALL PACIFICAS SHOULD BE UNDER THE #F44 RECALL NOTICE, NOT JUST A CERTAIN PORTION. I'VE HAD TO REPLACE THE EXACT SAME ITEMS LISTED AS A NECESSARY REPAIR TO CORRECT THE PROBLEM. AS LIKE RECALL# F44, I TO HAD TO REPLACE THE FUEL PUMP MODULES, FOR THE LEFT AND RIGHT SIDE. HOWEVER, THE DIFFERENCE IS IT WAS OUT OF MY OWN POCKET FOR THESE REPAIRS. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT ANY SPEED, THE CONTACT COULD HEAR RATTLING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE FRAME UNDER THE ENGINE WAS SEVERELY CORRODED AND THAT THE ENGINE COULD POSSIBLY FRACTURE FROM UNDER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
TL* THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE HAD MALFUNCTIONED AND WOULD PROVIDE INACCURATE FUEL LEVEL READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY WERE UNABLE TO ASSIST BECAUSE THE VEHICLE WAS OUTSIDE OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,000.
2004 CHRYSLER PACIFICA SUB FRAME ROTTED THRU WITH RUST. THIS IS UNACCEPTABLE. CHRYSLER KNOWS OF THE PROBLEM AND WILL NOT DO A RECALL. *TR
I WAS DRIVING MY 2004 CHRYSLER PACIFICA WHEN THE ACCELERATION STARTED TO TAPER OFF GRADUALLY. EVENTUALLY IT WENT DOWN TO 25 MPH. I WAS UNABLE TO GO ANY FASTER SO I PULLED ONTO THE SHOULDER. WHEN I TURNED OFF THE ENGINE SMOKE STARTED FLOWING OUT OF THE VENTS IN THE CAR. WITHIN A COUPLE OF MINUTES FIRE WAS SHOOTING INTO THE PASSENGER'S FOOT WELL FROM THE ENGINE. THE POLICE WAS ON THE SCENE IMMEDIATELY AND WAS UNABLE TO PUT IT OUT -TWO FIRE TRUCKS AND 4 POLICE CARS ARRIVED AT THE SCENE. THEY STATED THEY HAD NEVER SEEN A CAR GO UP SO FAST. THERE WAS NOTHING BUT THE SHELL LEFT. I WAS LUCKY THAT I DIDN'T HESITATE TO PULL OVER AND GET OUT OF THE CAR.
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED HE ATTEMPTED TO ADJUST THE DRIVER'S POWER SEAT BUT THE SEAT WOULD NOT MOVE BACK OR FORWARD. THE CONTACT STATED BECAUSE OF THE FAILURE IT WAS VERY UNCOMFORTABLE DRIVING THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS ON-GOING FOR ONE MONTH. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 110,000. UPDATED 04/12/11*LJ UPDATED 04/13/11
AFTER A RECENT SNOW STORM I NOTICED A MID-SIZED YELLOW LEAK UNDER MY VEHICLE. I BROUGHT IT TO MY MECHANIC WHO COULD NOT FIND ANY ISSUE WITH THE FLUIDS, BESIDES A SMALL LEAK IN THE TRANSMISSION FLUID. DURING ROUTINE MAINTENANCE MY MECHANIC NOTICED A LARGE RUST HOLD ON THE SUBFRAME ABOUT 10-12 INCHES LONG AND 1-2 INCHES WIDE. THE MOISTURE FROM THE SNOW WAS RUNNING THROUGH THE RUST AND CREATING THE YELLOW STAIN. THE MECHANIC WAS SURPRISED AT THE AMOUNT OF RUST AND SAID WE NEED TO KEEP AN EYE ON IT. AT THIS POINT IT'S STILL DRIVABLE, BUT IT MAY VERY WELL RUST TO THE POINT WHERE IT IS UNSAFE TO DRIVE. MY MECHANIC SUGGESTED WE CHECK FOR RECALLS AS HE FELT THE FAILURE OF THE SUBFRAME TO KEEP IN TACT WAS BAD DESIGN BY THE MAKER. I CHECKED ON RECALLS AND FOUND MANY COMPLAINTS REGARDING THIS EXACT SAME ISSUE ON THE 2004 MODEL. NOTHING CAN BE DONE, EXCEPT REPLACEMENT OF THE FRAME, THOUGH WE STILL HAVE ANOTHER 5 YEARS LEFT ON OUR LOAN. THIS IS A MAJOR SAFETY CONCERN FOR THIS YEAR AND MODEL OF THIS VEHICLE. *TR
TL*THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT HIS VEHICLE WAS MAKING A RATTLING NOISE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH INDICATED THAT THE ENGINE CRADLE AND SUBS WERE COVERED WITH RUST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,000 AND THE CURRENT MILEAGE WAS 160,000.
REPEATED FAILURES OF MOTOR MOUNTS. SAME COMPONENTS HAVE BEEN REPLACE 3 TIMES
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE SERVICED AT AN INDEPENDENT REPAIR SHOP FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE SUBFRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BEGAN TO HEAR CLUNKING NOISES FROM THE ENGINE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MOTOR MOUNTS HAD FRACTURED. THE VEHICLE WAS REPAIRED. THREE YEARS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE.
I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR
2004 CHRYSLER PACIFICA SUB-FRAME ROTTED OUT. THE REST OF THE UNDERNEATH IS FINE. THE REST OF THE CAR IS FINE. CAR IN UNINSPECTABLE AND CANNOT BE DRIVEN. CALLED CHRYSLER, THEY SAID THEY WOULD DO NOTHING, EVEN THOUGH IS A COMMON PROBLEM. WILL COST THOUSANDS TO REPLACE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Chrysler Pacifica → · Every Pacifica year → · How the figures are calculated →