2002 Chrysler 300m

Fatalities reported

Owners filed 83 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

Avoid One of the Chrysler 300m years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Chrysler 300m years to avoid →

When it fails
020k40k60k90k120k200k
69,000 milesMedian miles at failure

54 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2002 Chrysler 300m problems

12 of the 83 complaints (14%) are about the engine.

ComponentReportsCrashesFiresInjuries
Power Train · transmission6
000
Electrical System6
101
Seats5
101
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor · brakes4
000
Engine and Engine Cooling › Engine · engine4
000
Air Bags › Frontal · airbags4
302
Tires3
000
Steering3
000
Power Train › Automatic Transmission · transmission3
000
Engine and Engine Cooling · engine3
000

2 safety recalls

Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Seats › Front Assembly › Recliner03V035000
Filed Feb 5, 20031,066,000 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Risk. IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Seats
Filed Jul 14, 202573,000 milesNY

The contact owns a 2002 Chrysler 300M. The contact stated that while the vehicle was parked, the front driver's seat back fractured. The contact stated that upon sitting in the front driver's seat, the seat back collapsed and landed on the rear seat. The contact attempted to adjust the seat however, the front driver's seat failed to adjust. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 03V035000 (SEATS); however, the contact was informed that the recall had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,000.

Electrical System
Filed May 18, 2022NH

The horn does not work which in the state of New Hampshire is a safety inspection item, and the dashboard lights work intermittently (not working more often than working) rendering the gauges unreadable at night. Not sure the exact date of the horn failure, but the steering wheel cruise control and audio controls stopped working, and I checked some forums that confirmed said failure might also disable the horn, and that is what happened. The problem occurs even when parked.

Unknown or Other
Filed Mar 10, 2017145,000 milesFL

MY DRIVER'S SIDE MIRROR HAS OOZED A GEL AND LOST REFLECTIVE PROPERTIES. IT IS VERY DANGEROUS TO CHANGE LANES AND GET ON INTERSTATE HIGHWAYS. THIS HAPPENED PRETTY QUICKLY. IT STARTED WITH TURNING AN AMBER COLOR, THEN EVERY TIME IT RAINED IT WOULD APPEAR AS A GEL LEAKED FROM BOTTOM OF MIRROR GLASS. NOW AS OF THIS DATE I AM UNABLE TO SEE ANYTHING IN THIS MIRROR. I'VE SEEN OTHER CHRYSLER AND DODGE VEHICLES WITH THE SAME PROBLEM. MY HUSBAND WORKED AT DODGE CHRYSLER JEEP IN OUR CITY AND SAID THIS HAPPENED A LOT IN CHRYSLER'S. THIS PROBLEM STARTED AROUND DECEMBER 2016. COMPLETELY LOST REFLECTION IN FEBRUARY 2017.

Seats
Filed Feb 18, 201669,000 milesAZ

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER SIDE SEAT RECLINED INDEPENDENTLY AND FAILED TO READJUST BACK INTO THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEAT). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Seats
Filed Feb 10, 2016131,000 milesGA

WHEN USING THE DRIVER SIDE SEAT HEATER, THE SEAT OVERHEATED AND BURNED THE SEAT AND THE JACKET I WAS WEARING.

Fuel/Propulsion System
Filed Jan 5, 20169,000 milesFL

FUEL HOSE THAT RUNS TO THE FUEL RAIL HAS A HOLE ON IT THAT SQUIRTS FUEL ON THE MANIFOLD THAT IS VERY DANGEROUS OF CAR CATCH FIRE. DEALER SAID THE PART IS DISCONTINUED.

Engine
Filed Sep 4, 201575,000 milesNY

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING 5 MPH, THE ENGINE SHUT OFF AND RESTARTED AFTER A COUPLE OF MINUTES. THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000. MA 10/25/15 *CN

Power Train
Filed Jun 1, 2015KY

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE SHIFTED DOWN INTO A LOWER GEAR SEVERAL TIMES WITHOUT WARNING AND THEN THE VEHICLE STALLED REPEATEDLY. THE CONTACT HAD TO CONSTANTLY PULL THE VEHICLE OVER, TURN OFF THE VEHICLE, AND RESET THE COMPUTER IN THE VEHICLE TO PREVENT THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train
Filed Feb 18, 2015174,000 milesCA

WHOM IT MAY CONCERN: WHEN I FIRST PURCHASED MY CAR THE TRANSMISSION WENT OUT 3 WEEKS AFTER SALE THE DEALERSHIP REPAIRED IT AND SENT ME ON MY WAY. I HAVE NOW YET OVER 5K WORTH OF RECEIPTS OF REPAIRS COMPLETED PRIOR TO THE TRANSMISSION GOING OUT YET AGAIN THIS TIME WHILE DRIVING WITH MY CHILDREN THE CAR SHUT OFF IN MOTION IN MIDDLE OF A 4 WAY. THE ELECTRICAL SYSTEM WHILE DRIVING ALL LIGHT S INTERIOR POPS ON WHILE DRIVING AND CAUSE FRICTION IN THE SPEED. THIS HAS BEEN ACTIVELY DOING THIS FOR APPROX. 2 YEARS WHEN I TOOK TO HAVE THE CAR LOOKED AT THE MECHANIC ADVISED ITS A POORLY BUILT CAR AND WOULD NEED THE WHOLE ELECTRIC SYSTEM RE-WIRED. THE BIGGEST THING IS THE TRANSMISSION IS SLIPPING IN 1ST GEAR AND REVERSE THE FIRST TIME THE ENGINE BLEW I WAS IN THE FAST LANE AT 65 MILES PER HOUR DROPPED TO 40 MILES AND EVERYONE BEHIND ME WAS QUICK AS I COULD HAVE LOST MY LIFE AMONGST OTHERS. I FEEL THAT I HAVE BEEN A VICTIM OF UNDER THE DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT (DODD-FRANK ACT), ALL COVERED PERSONS OR SERVICE PROVIDERS ARE LEGALLY REQUIRED TO REFRAIN FROM COMMITTING UNFAIR, DECEPTIVE, OR ABUSIVE ACTS OR PRACTICES (COLLECTIVELY,UDAAPS) IN VIOLATION OF THE ACT. THE CONSUMER FINANCIAL PROTECTION BUREAU (CFPB OR BUREAU) IS ISSUING THIS BULLETIN TO CLARIFY THE CONTOURS OF THAT OBLIGATION IN THE CONTEXT OF COLLECTING CONSUMER DEBTS.ANY FALSE, DECEPTIVE, OR MISLEADING REPRESENTATION.A SUBSTANTIAL INJURY TYPICALLY TAKES THE FORM OF MONETARY HARM, SUCH AS FEES OR COS

Steering › Linkages › Tie Rod AssemblyCrash
Filed Sep 15, 2014194,000 milesWV

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO CRASH ON THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LUG NUT ON THE RIGHT TIE ROD BECAME LOOSE. AS A RESULT, THE PIN WOULD NEED TO BE REPLACED AS PREVENTATIVE MEASURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 194,000.

Electrical System
Filed Aug 27, 201438,000 milesPA

HEADLIGHTS BLINK ON THERE OWN. *TR

Electrical System › Instrument Cluster/Panel
Filed Aug 20, 2014109,000 milesND

MY SPEEDOMETER CLUSTER AND HEATER A/C AIR CONDITIONER CLIMATE TEMPERATURE CONTROL LIGHTS QUIT WORKING.I FEEL THIS IS A HAZARD TO DRIVING, WHEN YOU CAN NOT SEE HOW FAST YOU GOING AT NIGHT.I CALLED CHRYSLER HEADQUARTERS AND THEY SAID THERE IS NOTHING THEY CAN DO.I AM NOT THE ONLY CAR LIKE THIS, THERE IS OTHER CARS AROUND THE SAME YEAR WITH THE SAME PROBLEM.I THINK THIS SHOULD BE CHECKED INTO. *TR

Power Train
Filed Jul 14, 201480,000 milesCA

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SLIPPED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. IN ADDITION, THE DRIVER'S SEAT BEGAN RECLINING UNEXPECTEDLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Jun 5, 2014MO

THE CLOCKSPRING FAILED. THIS CONNECTS ALL THE CONTROLS ON THE STEERING WHEEL AND THE AIRBAG TO THE CAR'S SYSTEM. THE PROBLEM HERE IS A SHORTAGE OF REPLACEMENTS-THE PART IS ON A NATIONWIDE BACKORDER. IT WOULD SEEMS TO ME THAT THIS IS A PART THAT SHOULD ALWAYS BE AVAILABLE. *TR

EngineFire1 injured
Filed May 12, 2014125,000 milesFL

ON MY WAY TO WORK ON MAY 8TH 2014, MY BATTERY LIGHT CAME ON. IN A SPLIT SECOND DECISION I DECIDED TO GO TO WORK INSTEAD OF COFFEE FIRST TO CALL A MECHANIC AND WITHIN 2 MINUTES MY CAR HAD DIED. SMOKE WAS COMING IN THROUGH MY VENTS AND I HAD WITNESSES YELLING AT ME TO GET AWAY FROM MY CAR IT WAS ON FIRE. IN THE 5 MINUTES IT TOOK THE FIRE DEPARTMENT TO GET THERE, THE FRONT OF MY CAR WAS GONE. I HAD LITTLE TO NO WARNING OF THIS AND HAVE SINCE FOUND THAT CHRYSLER WAS AWARE OF THIS PROBLEM WITH NO RECALL OF THE VEHICLE. I AM VERY THANKFUL THAT MY CHILDREN WERE NOT WITH ME THAT DAY AND THANKFUL THAT THE ONLY INJURY TO ME WAS SMOKE/FUME INHALATION. *TR

Power Train
Filed Dec 6, 2013106,000 milesGA

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY BEGAN TO JERK AND WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT THE DEFECT CONTINUED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 106,000.

Suspension
Filed Nov 25, 201386,000 milesSC

I HAD BOTH FRONT STRUT ASSEMBLIES REPLACED AND A 4 WHEEL ALIGNMENT. WHILE DRIVING HOME THE VEHICLE CONTINUED TO PULL TO THE RIGHT. I RETURNED THE CAR TO THE SHOP AND UPON INVESTIGATING FURTHER I WAS TOLD THE RACK PINION ASSEMBLE FAILED AND NEEDED TO BE REPLACED. THE ORIGINAL $850 JOB BECAME A $1750 JOB. *TR

Electrical System
Filed Mar 22, 201350,000 milesKY

THE ENGINE LIGHT COMES ON AND THE MECHANIC WOULD PUT THE CAR ON THE MACHINE BUT HE COULD NOT FIND OUT WHAT WAS WRONG. THE RADIO WAS THE FIRST TO GO OUT. THERE HAS BEEN SEVERAL TIMES WHEN THE ALARM SYSTEM CAME ON WHILE I WAS IN THE HOUSE AND THERE WAS NO ONE NEAR MY CAR. THREE YEARS AGO, THE SPEEDOMETER WAS NOT WORKING ONE DAY WHILE I WAS DRIVING, BUT IT STARTED BACK WORKING. NOW THERE IS SOMETHING RUNNING MY BATTERY DOWN OVER NIGHT. THE ALTERNATOR IS ALRIGHT AND I REPLACED THE BATTERY. THE TIRE PRESSURE DISPLAY IS NOT WORKING. *TR

Steering
Filed Feb 13, 2013135,000 milesMI

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE INNER TIRE ROD BOLTS SHEARED OFF, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, REPAIRED THE VEHICLE WITH A GRADE A BOLT. THE FAILURE OCCURRED ON AN ADDITIONAL BOLT SIX MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 172,000.

WheelsCrash
Filed Sep 14, 201298,000 milesCA

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE WHEEL RIMS WERE RUSTED AND CORRODED FROM THE INSIDE AND CAUSED THE TIRES TO BECOME SLACK. THE CONTACT HAD TO CONTINUOUSLY ADD AIR TO THE TIRES ON A DAILY BASIS FOR OVER SEVEN YEARS. ON ONE OCCASION WHILE DRIVING 50 MPH, THE TIRE DETACHED FROM THE RIM, CAUSING THE VEHICLE TO FLIP AND ROLL OVER TWICE. THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.

Suspension
Filed Aug 16, 201273,600 milesME

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE HEARD A SQUEAKING SOUND. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THE BEARING JOINT FROM THE TRANSMISSION WAS BROKEN. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS TAKEN TO A DEALER WHO INFORMED THE CONTACT THAT THE FAILURE SHOULD NEVER OCCUR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 73,600.

Power Train
Filed Aug 14, 201273,600 milesME

TL* THE CONTACT OWNS A 2002 CHRYSLER 300 M. THE CONTACT STATED THAT HE HEARD AN ABNORMAL NOISE COMING FROM THE FRONTAL PART OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THEY HAD TO REPLACE THE LEFT SIDE TRANSMISSION SHIFT OUTER BEARING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING A RETURN CALL FROM THE MANUFACTURER. THE FAILURE AND THE CURRENT MILEAGE WAS 73,600.

Power Train
Filed Apr 28, 201297,070 milesNY

TRANSMISSION SHIFTER CABLE MALFUNCTION,TRANNY STUCK IN AUTO SHIFT MODE. NO WARNING LIGHT ON BUT SHIFTER FREE SHIFTS CANNOT PUT IN PARK. TURNED CAR OFF WILL NOT START, THE WORD DONE POPS UP ON DASH. RESEARCHED ONLINE SAME PROBLEMS WITH OTHER 300M MODEL YEARS FROM 1999 TO 2004. *TR

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Feb 22, 2012130,000 milesMI

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE RIGHT SIDE OF THE FRONT DRIVER'S SIDE SEAT BACK REST WAS ON FIRE AND BURNING A HOLE THROUGH HIS COAT. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS NO DEFECT IN THE SEAT HEATER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Engine and Engine Cooling
Filed Jul 29, 2011116,000 milesKS

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED WHILE DRIVING 30 MPH, THE TEMPERATURE GAUGE BEGAN TO DISPLAY THAT THE VEHICLE HAD OVERHEATED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE, SHUT OFF, AND ALLOWED TO COOL DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP, THERMOSTAT, AND OVERFLOW RESERVOIR TANK WERE ALL REPLACED. THE FAILURE CONTINUED TO OCCUR WHENEVER THE VEHICLE WAS TURNED ON FOR APPROXIMATELY FIFTEEN MINUTES. THE FAILURE MILEAGE WAS 116,000. THE VIN WAS UNAVAILABLE.

Steering
Filed May 26, 201183,000 milesIL

TL*THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH SHE HEARD A LOUD BANGING NOISE AND THE STEERING WHEEL BECAME VERY STIFF. THE VEHICLE WAS SHUT OFF AND TOWED TO HER HOME. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND INFORMED THE CONTACT THAT ONE OF THE BOLTS WITHIN THE STEERING COLUMN WAS DISLODGED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 83,000.

Electrical System
Filed Feb 10, 201148,000 milesMI

TL*THE CONTACT OWNS 2002 CHRYSLER 300M. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THAT THE HEADLIGHTS WOULD TURN ON AND OFF ON WITHOUT ASSISTANCE. THE RADIO, CRUISE CONTROL AND TRACTION CONTROL ALSO TURNED ON AND OFF AS WELL. THE TIRE PRESSURE LIGHT ILLUMINATED ON THE DASHBOARD BUT THE TIRE PRESSURE WAS CHECKED AND THERE WAS NOT A PROBLEM. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE BUT COULD NOT DIAGNOSE THE FAILURE SINCE IT WAS ELECTRICAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Interior Lighting
Filed May 29, 201035,000 milesCA

ELECTRICAL ISSUE STARTED ABOUT SIX MONTHS AFTER PURCHASING MY 2002 CHRYSLER 300M. THE LIGHTS WOULD SPONTANEOUSLY FLICKER FOR NO REASON WHILE DRIVING. THIS HAPPENED WHILE DRIVING AT NIGHT, LUCKILY LIGHTS CAME BACK ON. BATTERY DRAINS OUT EVERY 3-6 MONTHS. AT THE TIME OF PURCHASE THE CAR WAS STILL UNDER WARRANTY- THE DEALER CLAIMED THEY WERE UNABLE TO FIX A PROBLEM IF IT WASN'T OCCURRING AT THEIR SHOP; ALTERNATOR CHECKED AND WAS WORKING. THE BATTERY ISSUE HAS NOT BEEN RESOLVED. A YEAR AGO THE PROBLEM WITH THE 3RD GEAR BEGAN. I WAS DRIVING WITH MY CHILDREN WHEN THE CAR SEEMED TO HAVE DOWN SHIFTED, IT FELT HEAVY. THE CAR HAS ALSO TURNED OFF WHILE DRIVING ONE TIME. INPUT/OUTPUT SPEED SENSORS REPLACED, TRANSMISSION OIL CHANGED, GROUND WIRE CHECKED . *TR

Engine and Engine Cooling › Engine
Filed Oct 29, 2009PA

SQUEAKY SOUNDS COMING FROM WINDOWS, MOTOR GOES IN THE WINDOWS, 2002 CHRYSLER 300M SPECIAL EDITION REPAIRED AT 300 A WINDOW. TWO REAR WINDOWS WERE AFFECTED. OVERHEATED ENGINE. *TR

Seats
Filed Aug 20, 200971,934 milesFL

TL*THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE ENTERING THE DRIVERS SEAT, IT EXTENDED TO THE REAR SEAT. THE CONTACT OBSERVED THAT THE SEAT ADJUSTER WAS BROKEN. THE DEALER STATED THAT THERE WERE NO RECALLS; HOWEVER, IT COULD BE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 71934. UPDATED 11/03/09 *BF UPDATED 11/04/09*JB

Air Bags › Frontal
Filed Jul 15, 2009KY

MY STEERING WHEEL TIGHTENED AND MADE THIS GRINDING, SCRAPPING SOUND TURNING LEFT OR RIGHT, THEN SOMETHING POPPED WHERE MY AIRBAG IS AND MY AIRBAG LIGHT CAME ON AND MY HORN WILL NOT WORK. YOU CAN STILL HEAR THE SCRAPPING SOUND WHILE DRIVING OR BACKING UP. *TR

Air Bags › FrontalCrash1 injured
Filed Oct 26, 200868,500 milesTX

REAR END ACCIDENT APPROX 35-40 MILES PER HOUR, CAR TOWED FROM SCENE, APPROX $6000 DAMAGE TO FRONT END, AND DRIVER AIR BAG DID NOT DEPLOY, SUSTAINED, BACK, NECK AND LEG INJURES, THEY STATED WIRING COULD OF BEEN CORRODED. *TR

Steering
Filed Sep 27, 200898,000 milesAZ

I, LIKE MANY OTHER, HAVE A DANGEROUS PROBLEM WITH MY 2002 CHRYSLER 300M STEERING. I AM TOLD THE INNER TIE ROD BUSHING IS BAD AND AFTER DOING SOME INTERNET RESEARCH I GUESS I AM NOT ALONE. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Mar 12, 200898,300 milesIN

I PARKED MY CAR AT AN AIRPORT PARKING LOT. LOT WAS FULL AND I HAD TO VALET PARK. I TURNED OFF THE IGNITION GAVE KEYS TO THE ATTENDANT. LEFT LOT IN VAN FOR AIRPORT. ATTENDANT STARTED CAR ROLLED TO THE GATED EXIT. WHEN WAITING FOR THE GATE TO OPEN THE PASSENGER SIDE AIRBAG EXPLODED WHILE THE CAR WAS NOT IN MOTION. DRIVER SIDE BAD DID NOT DEPLOY. DASH DAMAGE WAS ESTIMATED AT $4000. I TOOK TO DEALER AND THEY TOOK TWO DAYS TO ANALYZE THE CAUSE. THEY SAID IT WAS A BAD CONTROL MODULE IN THE PASSENGER SIDE AIRBAG. THEY DID NOT OFFER RELIEF FOR THE PARTS OR WORKMANSHIP CAUSE OF THE MALFUNCTION. *TR

SeatsCrash1 injured
Filed Feb 29, 200858,000 milesWA

WE WERE REAR ENDED WHILE STOPPED AT A TRAFFIC SIGNAL. BOTH OF OUR SEATS CAME LOOSE FROM THE FLOOR AND THE HINGES BROKE ON OUR SEAT BACKS. OUR AUTO WAS TOTALED AND TAKEN AWAY BY THE OTHER PERSONS INSURANCE COMPANY. *TR

Engine and Engine Cooling › Cooling System
Filed Feb 12, 200857,000 milesAL

DESIGN FLAW IN CHRYSLER 300M 3.5 MOTOR ENGINE-- BLOCK HEAD RESTRCITION CAUSING CAR TO CONSTANTLY OVERHEAT. I AHVE SPENT WELL OVER $1000.00 NOW TO GET THIS FIXED AND CORRECTLY DIAGNOSED AND WAS NOTIFIED BY MECHANIC AND CHRYSLER DEALERSHIP THAT THEY HAVE HAD 268 CASES OF THESE 300M VEHICLES WITH THIS PROBLEM. VERY DANGEROUS FOR OVERHEATING AND POSSIBILITY OF FIRE. CHRYSLER HEADQUATERS HAS NO KNOWLEDGE, (I SAY APPARENTLY), BUT FEEL FREE TO CALL MONTGOMERY BREWBAKER CHRSYLER AND HAIGLER'S AUTO REPAIR IN MONTGOMERY ALABAMA AND THEY WILL GLADLY INDICATE THE SERIOUSNESS OF THIS SITUATION. APPARENTLT IT'S A FLAW IN THE 3.5 ENGINE IN CHRYSLER. NO APPARENT RECALL HAS BEEN ISSUED. PLEASE ADVISE AND ASSIST IN CORRECTING THIS MAJOR ISSUE. *TR

Engine and Engine Cooling › Cooling System
Filed Jun 26, 2007WI

2002 CHRYSLER 300 M OVERHEATING CONCERNS CUSTOMER STATES THAT THE METAL FILLING FROM THE MANUFACTURING OF THE ENGINE PLUGGED THE COOLING SYSTEM CAUSING ENGINE TO OVERHEAT**CC THE CONSUMER STATED THAT HE WANTS A RECALL AND COMPENSATION FROM THE MANUFACTURER. *TR

Engine and Engine Cooling
Filed May 11, 2007WI

ENGINE OVERHEATING DUE TO METAL FILINGS IN THE COOLING SYSTEM FROM MANYFACTURING OF ENGINE. $2400 TO REPLACE PLUGGED RADIATOR AND COOLING SYSTEM. *AK

Engine and Engine Cooling › Engine
Filed May 1, 200735,000 milesMD

TL* THE CONTACT OWNS A 2002 CHRYSLER 300 M. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING BETWEEN 1-15 MPH. THE FAILURE OCCURRED A YEAR AGO DURING THE WINTER. THE STEERING AND POWER BRAKES BECAME DIFFICULT TO MANEUVER, AND THE ENGINE LOST POWER. THE FAILURE CAUSED THE CONTACTS VEHICLE TO CROSS INTO ONCOMING TRAFFIC. THE LAST REPAIR WAS PERFORMED IN OCTOBER 2006. SINCE THE REPAIR NO FAILURES OCCURRED UNTIL RECENTLY. WHILE DRIVING 15 MPH DOWN HILL THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTHING HAPPENED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE SHUT OFF. HE THEN SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE ALWAYS RESTARTED. THE VEHICLE WAS TAKEN TO HOFFMAN AUTOMOTIVE AND WAS AWAITING A DIAGNOSTIC. THE DEALER KEPT THE VEHICLE FOUR TO FIVE TIMES FOR THE SAME FAILURE AND INSTALLED A CO-PILOT ON IT TO MONITOR THE ENGINE FUNCTIONS. THE CURRENT MILEAGE IS 43,100, AND FAILURE MILEAGE WAS 35,000.*AK THE CONSUMER PROVIDED COPIES OF THE INVOICES OF THE REPAIRS. UPDATED 05/23/07 *TR

Visibility › Defroster/Defogger/Hvac System
Filed Mar 23, 2007FL

HORRENDOOS MOLDY ODOR CAME FROM HEATING/AIR CONDITIONER WHEN ITWAS TURNED ON. SERVICE MANAGER, CITRUS CHRYSLER SAYS NOTHING CAN BE DONE EXCEPT REPLACE CONDENSER FOR OVER $800.00. VEHICLE WAS SERVICED AS REQUIRED. EVAPORATOR SYSTEM HAS BEEN CLEANED TWICE. IF THERE IS A RECOGNIZED DEFECT IN 2004 300M'S, ISN'T IT POSSIBLE THAT THE SAME PROBLEM EXISTED IN THE 2002 300M? *AK

Steering › Linkages
Filed Mar 6, 200782,105 milesCT

VEHICLE WAS DRIVEN ON 02/06/07 APPROXIMATELY 60 MILES ON THE HIGHWAY AT 65 MILES PER HOUR. VEHICLE WAS THEN PARKED IN A SHOPPING CENTER PARKING SPACE. WIFE WENT SHOPPING RETURNED TO THE VEHICLE STARTED VEHICLE BEGAN BACKING UP TURNED THE STEERING WHEEL TO THE LEFT AND A CLUNKING SOUND WAS HEARD. THIS LEAD TO A SUDDEN LOSS OF STEERING AND THE VEHICLE COULD NOT BE CONTROLLED. FORTUNATELY THE VEHICLE WAS BARELY MOVING AND SHE WAS ABLE TO STOP WITHOUT DAMAGE OR INJURY. I AM CONCERNED THAT IF THIS HAD HAPPENED MOMENTS BEFORE ON THE HIGHWAY AT 65 MILES PER HOUR THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. THE VEHICLE WAS TOWED TO MICHAEL CHRYSLER/ KIA I9N NEW LONDON CONNECTICUT 06320. ROY THE SUPERVISOR IN VEHICLE MAINTENANCE / SERVICE INDICATED THE BOLTS HOLDING BOTH ENDS OF THE CONTROL ARMS WERE SNAPPED OFF BUT STILL INTACT. TO FIX THE MECHANICAL PROBLEM WOULD COST $1,200.00 AND NEW PARTS. HE ATTRIBUTED THE DAMAGE CAUSATION AS A HARD IMPACT SUCH AS POTHOLE. HE AGREED THE DAMAGE DID NOT SHOW ANY IMPACT WITH A FOREIGN OBJECT AND WAS UNUSUAL IN OCCURRENCE. VEHICLE WAS REMOVED FROM CHRYSLER PREMISES FOR FURTHER INSPECTION AND INVESTIGATION. NO REPAIRS HAVE BEEN DONE AT THIS TIME. VEHICLE IS AVAILABLE FOR INSPECTION AT PADGETT AND SOSN AUTOMOTIVE REPAIR 61 TRUMAN STREET NEW LONDON, CT. 06320 PHONE 442-5134. *JB

Tires
Filed Feb 26, 200755,000 miles00

DUE TO SIZE OF TIRES ON HIS CAR THEY ACTUALLY ACT LIKE SLICKS IN THE WINTER TIME AND I HAD TO CHANGE ALL 4 TIRES TO STUDDED WINTER TIRES TO COMPENSATE FOR THE SLIDING AROUND AT CORNERS AND THE UNSTABLE CONDITIONS WHILE ON SNOW AND ICE WHEN DRIVING DOWN THE ROAD!! *NM

Tires
Filed Dec 19, 2006CA

TL*- THE CONTACT HAS A PROBLEM WITH SPRINGS AND SUSPENSION. THE CUSTOMER NOTICE THAT THE RUBBER BUSHINGS ARE COMING APART FROM TIRE. HE CUT THEM OF TO PREVENT THEM FROM RUBBING. THE CUSTOMER TIRES ARE BRAND NEW BUT, HE NOTICE THAT THEY ARE WORN ABOUT 1/2 INCH INSIDE OF EACH TIRE. THE TIRE PRESSURE FINE AND BUSHING ON FRONT TIRE IS FINE. HE NOTICE A SOUND WHEN CAR IS GOING OVER BUMPS AT A NORMAL SPEED. THE CUSTOMER STATES CAR IS PULLING TO ONE SIDE WHEN HE COMES TO A COMPLETE STOP.

Steering › Linkages › Tie Rod Assembly
Filed Sep 28, 200683,000 milesCA

MY 2000 CHRYSLER 300M WITH APROX 83,000 MILES, BEGAN TO EXPERIENCE A LOOSE FEEL TO THE STEERING, CLUNKS UPON TURNING, SUSPENSION RATTLE OVER BUMPS. ODD FRONT TIRE TREAD WEAR PATTERN. TOOK TO SHOP FOR ALIGNMENT AND INSPECTION. SHOP INFORMED ME THAT CAR WAS UNALIGNABLE DUE TO IMPENDING FAILURE OF INNER TIE ROD BUSHING. SMALL TIRE AND ALIGNMENT SHOP WAS UNWILLING TO DO THE REPAIR TO TO COMPLEXITY. TO TO MY MAIN MECHANIC WHO CONFIRMED THE PROBLEM, AND ALTOUGH HE WOULDN'T HAVE THE PART FOR A DAY CAUTIONED AGANST DRIVING ANY FURTHER DO TO ITS NEAR FAILURE WHICH IF HAPPENED WHILE DRIVING COULD RESULT IN TOTAL STEERING FAILURE. REPAIRED AT A COST OF $665. MOSTLY LABOR. *NM

Power Train › Automatic Transmission
Filed Sep 27, 200624,000 milesMI

DT*: THE CONTACT STATED WHILE SLOWING DOWN TO 15 MPH, THE TRANSMISSION SHIFTED INTO FIRST GEAR AND WOULD NOT SHIFT OUT OF THAT GEAR. A CLUNKING NOISE WAS HEARD AND THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSMISSION NEEDED TO BE REBUILT AND A REPAIR KIT NEEDED TO BE ADDED.

Seats › Front Assembly › Recliner
Filed Jun 23, 200672,600 milesIL

2002 CHRYSLER 300M DRIVING ON BUSY HIGHWAY (RT20) AT 40 MPH, HEARD A LOUD BANG, NEXT THINK I KNEW I WAS LAYING FLAT IN THE CAR IN BACK SEAT LOOKING AT CEILING. REAR SEAT BACK BROKE AND SEAT FELL BACKWARD, I FOUND MYSELF CROSSING DOUBLE YELLOW LINE GOING INTO ONCOMING TRAFFIC. CALLED DEALER CHRYSLER-PLYMOUTH OF SCHAUMBURG (ILL) THEY CLAIMED THERE WAS NO RECALL ON MY CAR AND CHARGED ME $467.00 FOR REPAIRS TO REPLACE BROKEN SEAT MECHANISMS. I BROUGHT IN A COPY OF RECALL FROM INTERNET, HE SAID IT DID NOT APPLY TO MY CAR. *NM

Wheels › Rim
Filed Oct 27, 2005OH

I HAVE A 2002 CHRYSLER 300M. THE DESIGN OF THE WHEEL RIM IS BAD. THE RIMS OF MY CAR ARE BADLY CORRODED. IT IS NOT POSSIBLE TO SEE THE CORROSION DUE TO THE DESIGN OF THE WHEEL. MY FRONT TIRE, BOTH, STARTED LOSING AIR. THIS WAS NOTICED WHEN I WENT TO TURNED WHEN IT WAS RAINING AND MY CAR SKIDDED. LUCKILY NOBODY WAS IN THE OTHER LANE. I TOOK THE CAR TO GET NEW TIRE AND WAS TOLD THAT IT WAS NOT MY TIRES IT WAS THE RIM. THE TIRE WILL NOT SEAL TO THE RIM DO TO THE CORROSION. WHEN I CALLED THE FIRST REPRESENTATIVE HUNG UP ON ME AND WAS RUDE. THE NEXT PERSON WAS VERY NICE, BUT COULD NOT HELP ME. I WILL REPLACE THE RIMS MYSELF. I UNDERSTAND THAT RIMS SOMETIMES DO THIS, BUT AS THE TIRE PLACE TOLD ME. CHRYSLERS IN PARTICULAR THIS DESIGN ON THE 300M ARE BY FAR THE WORST AND THEY HAVE NEVER SEEN RIMS AS CORRODED AS MINE. *NM

Electrical SystemCrash1 injured
Filed Jun 13, 200521,725 milesCA

AT FAULT ACCIDENT. AREA OF IMPACT WAS FRONT DRIVER SIDE. FAILURE OF AIRBAG TO DEPLOY CAUSED SERIOUS BRUISING TO MY CHEST, ARMS AND LOWER ABDOMENT. VEHICLE WAS TOTALLED BY INSURANCE COMPANY.

Air Bags › Side/WindowCrash1 injured
Filed May 29, 200574,000 milesPA

I OWN A 2002 300M CHRYSLER AND ON MAY 17, 2005 WHEN LEAVING THE DEALERSHIP FROM RECEIVING SOME MAINTENANCE WORK A DRIVER OF A TOYOTA 4RUNNER T-BONED THE DRIVER SIDE OF THE CAR CAUSING EXTENSIVE DAMAGE AND THE CAR WAS TOTALLED BY THE INSURANCE COMPANY. MY CAR WAS EQUIPED WITH FRONT AND SIDE AIR BAGS AS INDICATED ON THE SALES STICKER, HOWEVER ALL AIR BAGS FAILED TO WORK IN THIS ACCIDENT SITUATION. HAD MY SIDE BAGS DEPLOYED I COULD HAVE POTENTIALLY PREVENTED SEVERE BRUISING TO MY LEFT SIDE, GLASS INJECTED INTO MY LEFT ARM AND FORHEAD AREA, AND POSSIBLY PREVENTED LOSS TIME FROM WORK, NOT TO MENTION MY PAIN AND SUFFERING DUE TO THE INJURIES. THE POLICE REPORT HAS STATED THAT THE ACCIDENT WAS DUE TO THE OTHER DRIVER FAILING TO STOP AT A TRAFFIC SIGNAL.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 28, 20055,148 milesFL

THE BRAKES AND ROTORS CONTINUED TO WEAR PREMATURELY. THE DEALER STATED THAT THE ROTORS WERE WARPED. *AK THE ROTORS WERE WARPING DUE TO HARSH COMPOSITION OF THE BRAKE PAD. THE FRONT PADS AND ROTORS WERE REPLACED. THE ROTORS WERE OUT OF ROUND. THERE WAS PULSATION WHEN THE VEHICLE WAS DRIVEN AT 60 MPH, THEREFORE THE FRONT PADS AND ROTORS WERE REPLACED AGAIN, THE ROTORS WERE OUT OF ROUND AGAIN. ON ANOTHER OCCASION, THE CONSUMER FELT AS IS HE WERE GOING TO GET THROWN FROM THE VEHICLE DUE TO THE PULSATION. THE PADS AND ROTORS WERE CHANGED ON FOUR DIFFERENT OCCASIONS. *SC

Complaints 1-50 of 83, newest first, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
200471200Routine
200333110Routine
2002 — this page83231Fatalities reported
200191420Routine
2000242750Above average
1999351461Fatalities reported
19980100Routine
19941000Routine
19933000Routine

Compare every 300m year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.