Page 2 of 2 · complaints 51–83 of 83

2002 Chrysler 300m complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Electrical System › 12v/24v/48v BatteryCrash
Filed Mar 1, 2005MI

CHRYSLER 300M 2002 DASHBOARD BATTERY LIGHT ILLUMINATED BEFORE LOSING POWER. *BF WHEN THE CONSUMER EXITED THE VEHICLE, HE OPENED THE HOOD AND DISCOVERED THE ENGINE COMPARTMENT WAS ON FIRE. THE CONSUMER WAS TOLD THE BATTERY POST HAD A HIGH PROPENSITY FOR FIRES. *JB

Electrical System › 12v/24v/48v BatteryFire
Filed Jan 28, 200561,000 milesMI

WHILE DRIVING 25 MPH BATTERY WARNING LIGHT ILLUMINATED. VEHICLE LOST POWER, AND A FIRE STARTED UNDER THE HOOD. THE FIRE WAS PUT OUT, AND THE VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE FIRE WAS THE CAUSE OF ONE OF THE TERMINALS ON THE BATTERY. *TT

Air BagsCrash1 injured
Filed Nov 3, 200418,411 milesAZ

WHILE DRIVING 70 MPH THE VEHICLE WAS INVOLVED IN A FIVE CAR PILE UP. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A SEVERE GASH ON THE HEAD, CUTS AND BRUISES. *SC

Electrical System
Filed Aug 31, 20045,488 milesCA

ORIGINALLY THE DASH ON THE CAR WOULD FLICKER ON AND OFF. FOR THE LAST 16 MONTHS THE NUMBER 7 FUSE BLOWS AND TAKES OUT THE DASH AND THE TAIL LIGHTS. IF YOU ARE DRIVING AT NIGHT IT BECOMES A VERY DANGEROUS SITUATION. THE DEALERS HAVE LOOKED AT THIS PROBLEM A DOZEN TIMES OR MORE AND IT HAS YET TO BE RESOLVED. *AK

Air Bags › FrontalCrash1 injured
Filed Aug 12, 200443,000 milesMI

WHILE DRIVING 35 MPH A DEER RAN OUT IN FRONT OF THE CONSUMER'S VEHICLE. THE DRIVER SWERVED TO AVOID HITTING THE ANIMAL THEN LOST CONTROL AND HIT A TREE. UPON IMPACT THE DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED A FRACTURED ARM. *AK *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 11, 200417,000 milesCA

VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE CHECK UP, AND MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS, AND REPLACED THEM. HOWEVER, A FEW MONTHS LATER VEHICLE WAS TAKEN BACK TO THE DEALER FOR A ROUTINE CHECK UP AND WAS INFORMED THAT THE ROTORS NEEDED TO BE REPLACED AGAIN. *AK

Power Train › Automatic Transmission › Torque Converter
Filed Feb 29, 200441,944 milesCA

AUTOMATIC TRANSMISSION TORQUE CONVERTER DEFECTIVE AT 41,944 MILES UNDER EXTENDED WARRANTY WARNING LIGHT CAME ON FIRST TIME AND DEALER COULD NOT FIND PROBLEM. LIGHT CAME BACK ON 50 MILES AFTER CAR WAS RETURNED. REPAIRED BY DEALER WITH NO HASSLE. VERY GOOD SERVICE POWER OUTLET IN INTERIOR CONSOLE CRACKED AND FELL INTO CONSOLE NOT COVERED UNDER WARRANTY . PART SHOULD HAVE NOT CRACKED. IS THIS DUE TO HEAT? *JB

Structure
Filed Dec 24, 2003NY

THERE IS RUST INSIDE THE TRUNK LID AND THE REAR PASSENGER DOORS, CAUSING THE DOORS AND TRUNK LID NOT TO LATCH PROPERLY. *AK CONSUMER NOTED IT WASN'T THE RUST BUT A DEFECT FROM THE MANUFACTURER WHICH CAUSES THE DOOR NOT TO CLOSE. THE PAINT WAS CHIPPING AND PEELING. THERE WERE , TWO DIFFERENT COLOR WHITE FINISHES. THE SHIFTER CABLE BROKE AND WAS REPAIRED. *PH

Parking Brake
Filed Oct 23, 20038,012 milesMA

PARKING BRAKE FAILED. THE CAUSE HAS YET TO BE DETERMINED; HOWEVER, DEALER STATED THAT PARTS TO REPAIR PARKING BRAKE WERE UNAVAILABLE AT THIS TIME. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Oct 6, 2003NJ

CONSUMER HEARD A LOUD NOISE WHILE TRAVELING 65 MPH. ALSO, ABS LIGHT WAS FLASHING CONSUMER DEPRESSED THE BRAKES AND ABS LOCKED UP, CAUSING VEHICLE TO GO INTO A 180* TURN, HITTING A GUARD RAIL TWICE. *AK

Power Train › Automatic Transmission
Filed Oct 3, 200310,000 milesIL

THIS CAR HAS NOW BEEN SERVICED 3 TIMES FOR A RECURRING TRANSMISSION LEAK. ONE OF WHICH WAS SO SEVERE THAT THE CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR. THEY OCCURRED ON 4/25/03, 4/30/03 AND 10/03/03. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 15, 20037,512 milesNY

FRONT BRAKE ROTOR WARPED

Suspension › Front › Control ArmCrash2 injured
Filed Sep 4, 200328,000 milesMI

WHILE DRIVING FRONT DRIVER'S SIDE TIRE DETACHED FROM DRIVE SHAFT, CAUSING VEHICLE TO ROLL OVER AND COLLIDE INTO A TREE. *AK

Structure
Filed Aug 15, 2003MI

CONSUMER STATED THE FRONT BUMPER HIT THE CURB WHEN HE ATTEMPTED TO PARK THE VEHICLE. CONSUMER STATED THE CAR SAT TOO LOW TO THE GROUND.*AK CONSUMER FEELS THIS IS A SAFETY CONCERN BECAUSE IF THE CLIP IS LOOSE, THE FRONT BUMPER WOULD COME OFF. CLIPS GETS CAUGHT ON ALL PARKING BUMPERS. *PH *JB

Power Train › Automatic Transmission
Filed Jul 25, 2003NY

THE CAR HAS ON THE LATEST BEING, THE FOURTH OCCASION NOTED BEING ABLE TO GO INTO DRIVE OR REVERSE. THERE SEEMS TO BE A RECURRING LEAK IN THE TRANSMISSION SYSTEM.*AK

Exterior Lighting › Headlights
Filed Jul 11, 2003FL

THE HEAD LIGHTS DISPLAYED POOR VISIBILITY. *JB THERE APPEARED TO BE A FLAW IN THE DESIGN OF THE VEHICLE THAT PRESENTED A SAFETY HAZARD. THE FRONT BUMPER WAS SO LOW THAT THERE WAS AN AREA OF COMPLETE DARKNESS ON THE ROAD BETWEEN THE TWO HEADLIGHTS WHEN DRIVEN AT NIGHT. THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND THEY STATED IT WAS A DESIGN PROBLEM. *SCC *JB

Engine and Engine Cooling
Filed Jun 25, 2003CA

WHILE DRIVING VEHICLE CONTINUOUSLY OVERHEATS AND SHUTS OFF. THE DEALERSHIP ADMITS THERE IS A PROBLEM, BUT ARE UNABLE TO RESOLVE IT.*AK

Engine and Engine Cooling › Engine
Filed Jun 12, 2003NJ

ENGINE CHECK LIGHT WILL NOT GO OFF, SHE HAS HAD IT IN THE SHOP 3 TIMES, AND THE MECHANIC CAN NOT SEEM TO FIND OUT WHY. VEHICLE IS STILL IN THE SHOP, AND MECHANIC IS NOT TELLING HER THE TRUTH ABOUT THE VEHICLE. VEHICLE IS IN AUTO LAND 170 ROUTE 22, SPRINGFIELD, NJ 07081 973 476 2900.*AK

Suspension › Front › Macpherson Strut
Filed May 29, 200313,000 milesTX

CHRYSLER 300M 2002, 13000 MILES FRONT STRUT BOLTS AND WASHERS CORRODED. TWO WASHERS FRACTURED AND BOLTS WITHOUT SUPPORT. OTHER TWO WASHERS SHOW SIGNS OF CORROSION. FAILURE OF OTHER 2 BOLT WASHERS COULD HAVE RESULTED IN STEERING PROBLEMS WITH THE CAR, POTENTIALLY RESULTING IN ACCIDENT. CAR IS ONLY 1 YEAR OLD. CORROSION IS PROBALY CAUSED BY INCOMPATIBLE METAL SELECTION OF WASHER AND BOLT, AND/OR TOO HIGH STRENGHT STEEL FOR WASHER AS IT FRACTURED IN ABOUT 15 BITS. OTHER WASHER SPLIT IN TWO.

Service Brakes, Hydraulic1 injured1 killed
Filed May 24, 2003IL

FAULTY BREAKING SYSTEM. *NLM

Engine and Engine Cooling › Engine
Filed May 6, 2003DC

WHILE TRAVELING ON THE HIGHWAY THE VEHICLE STALLED WITHOUT WARNING. *JB

Structure › Body › Bumpers
Filed Apr 30, 2003FL

WHEN THE CONSUMER MOVED THE VEHICLE BACKWARDS, THE FRONT BUMPER FELL OFF. *JB

Steering › Steering Wheel/Handle Bar
Filed Apr 28, 200315,000 milesVA

THE STEERING WHEEL HAD ROTTED, WHICH CAUSED THE METAL TO SHOW. DEALER NOTIFIED. *JB

Tires
Filed Feb 27, 2003OH

THE CHRYSLER 300M SPECIAL TIRES WERE UNSAFE FOR WINTER DRIVING. *DT *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 10, 200322,600 milesMI

WHEN HAVING ROUTINE SERVICE PERFORMED ON THE VEHICLE AT 22,000 MILES, I WAS ADVISED THAT THE ROTORS ON THE FRONT BRAKES WERE WARPED AND REQUIRED REPLACEMENT. I WAS ALSO ADVISED THAT THIS WAS NOT COVERED BY THE "BUMPER-TO-BUMPER" 36,000 MILE WARRANTY. RATHER, THE WARRANTY PERIOD FOR BRAKE ROTORS IS 12,000 MILES. I PAID FOR THE REPLACEMENT BUT NOTE THAT I HAD A SIMILAR PROBLEM ON A 1999 JEEP GRAND CHEROKEE AT WELL OVER 12,000 MILES AND THE ROTORS WERE REPLACED UNDER WARRANTY. IT APPEARS THAT CHRYSLER KNOWS THAT IT HAS A PROBLEM WITH PREMATURE WEAR ON DISC BRAKE ROTORS, BUT HAS CHOSEN TO ADDRESS IT BY LIMITING THE WARRANTY RATHER THAN FIXING THE PROBLEM.

Unknown or Other
Filed Jan 30, 200312,000 milesPA

WHILE DRIVING IF VEHICLE HIT THE SLIGHTEST PUMP IN THE ROAD, IT WILL PULL TO THE RIGHT. THIS RESULTS IN LOST OF CONTROL OF STEERING AND HAS ALMOST CAUSED SEVERAL ACCIDENTS. THE DEALERSHIP CANNOT LOCATE THE CAUSE OF THE PROBLEM. TS

Visibility › Sun/Moon Roof Assembly
Filed Sep 20, 2002NY

WHILE DRIVING DOWN NJ ROUTE 1/9 (NORTHERN NJ), THE SUNROOF EXPLODED. THE GLASS BLEW UP AND PORTIONS FELL ONTO MY LAP AND ALSO INTO THE FRONT PASSENGER SPACE. THE GLASS BUBBLED UP AS IF THE EXPLOSION CAME FROM THE INSIDE OUT. AFTER CLOSER INSPECTION, THERE WAS GLASS NOT ONLY ALL OVER THE INTERIOR OF THE CAR, THERE WAS GLASS IN EACH CREVICE ON THE EXTERIOR. THERE WERE NO EXTERNAL FOREIGN OBJECTS FOUND INSIDE THE VEHICLE AND THE GLASS WAS HOT TO THE TOUCH.*AK

Vehicle Speed Control
Filed Jul 21, 2002NY

THIS OCCURRED TWO TIMES IN IDENTICAL SINERIOS. AS YOU GO TO PARK CAR YOU APPLY BRAKE AS YOU APPROACH WHEEL STOP. AT APROX. 10MPH THE BRAKE IS RELEASED AND THEN REAPPLIED FOR FINAL STOP. I'TS THEN THE CAR ACCELERATES.WHEN THIS HAPPENED I KEPT BRAKE ON AND SAW ME TACHOMETER SHOWING 200RPM. WITHIN THE NEXT 5 SECONDS APROX,THE ENGINE RETURNS BACK TO IDLE. I HOPE THIS IS CLEAR TO YOU AND TOMMORROW 7/22/2002 I'M GOING TO THE DEALER REPAIR SHOP TO MAKE COMPLAINT.*AK

Air Bags › FrontalCrash
Filed Jun 7, 2002OH

VEHICLE WAS INVOLVED IN A ROLLOVER CRASH, STRUCK A TREE HEAD-ON AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Visibility › Windshield
Filed May 6, 2002IL

WINDSHIELD HAS A WHITE FILM ON IT, AND WOULD NOT COME OFF EVEN WHEN WASHING VEHICLE. CAN HARDLY SEE OUT OF WINDSHIELD. PLEASE PROVIDE FURTHER INFORMATION. DEALER CONTACTED. *AK

Engine and Engine Cooling › Engine › GasolineCrash3 injured
Filed Apr 10, 2002NY

01/12/2002 -THREE HOURS AFTER I PICKED UP THE CAR FROM THE DEALER, AT ABOUT 45-50 MILES/HOUR, COULD NOT STOP THE CAR, LOST CONTROL OF THE CAR , AND HIT FRONTAL THE CONCRETE DIVIDER ON THE HIGHWAY. THE CAR HAS BEEN TOTALED. 03/18/2002 - RECEIVED LETTER FROM DAIMLER CHRYSLER SAYING THAT THE CAR HAS BEEN MANUFACTURED WITH DEFECTIVE ENGINE. CHRYSLER PROPOSES TO REPLACE THE CAR OR GIVE ME THE MONEY BACK.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jan 10, 2002CA

WHILE DRIVING AT 15-20MPH AND MAKING A LEFT TURN, THE RIGHT FRONT WHEEL DISCONNECTED FROM VEHICLE. VEHICLE WAS TOWED TO DEALERSHIP. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

Electrical System › Ignition
Filed Jan 3, 2002WI

CAR STILL WON'T START. STILL WAITING FOR COMPUTER. DEALER HAS HAD FOR 14 FULL DAYS. I ONLY HAD IT FOR 12 DAYS.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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